Best Western Northfields Ealing Hotel -Northfield station Elizabeth line

Location: 264 Northfield Avenue London Ealing, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Bulk dispenser for toiletries

Rooms Available

• Superior Room, Multiple Beds, Non Smoking, Kitchenette

  1 King Bed and 2 Twin Beds

  Internet - Free WiFi

  Entertainment - 43-inch flat-screen TV with cable channels

  Food & Drink - Electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Fresh towels (on request), air conditioning, and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Change of towels (on request)
  • Desk chair

• King and Two Single Beds Room with Walk-In Shower and Kitchenette - Disability Access/Non-Smoking

  The quadruple room's kitchenette is available for cooking and storing food. The quadruple room features air conditioning. The unit has 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Toilet paper

• Standard Single Room - Non-Smoking

  The single room provides air conditioning. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Family Room with One King and Two Single Beds and Kitchenette - Non-Smoking

  The family room's kitchenette is available for cooking and storing food. The family room features air conditioning. The unit has 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior King Room - Disability Access

  The double room's kitchenette is available for cooking and storing food. The double room provides air conditioning. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior King Room with Kitchenette

  The double room's kitchenette is available for cooking and storing food. The double room offers air conditioning. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Twin Room with Kitchenette

  The double room's kitchenette is available for cooking and storing food. The double room features air conditioning. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room - Non-Smoking

  The double room provides air conditioning. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• KASEN (7/5): -
• HODALE (1/5): - Staff was not professional. Inside the room, the light just went off. The quality of the bed was useless. They charged me more than booking.com £20 more. And many more. Nothing.
• haim (10/5): - תמורה ביחס למחיר לא
• Joel (7/5): -
• Siham (6/5): - Location and the staff the front desk staff was lovely. Upgraded my room and was so polite and kind.
• Lounes (1/5): -
• Hiba Mahmoud Sami Mohamed (10/5): -
• Julie (6/5): -
• Peter (7/5): Value for money - Close proximity to buses to and from Ealing Broadway and Elizabeth rail line and the big plus is the property is right across from the Piccadilly underground which makes it so convenient to pretty much go anywhere in London.
• Adetokunbo (7/5): Pleasant - Very central and calm Clean
• Deborah (3/5): Good location but would not book again due to cleanliness - Location Not clean,
• Jawahar (9/5): Great place for short visit or transit through London - Clean and comfortable with very courteous and helpful staff. Manan was especially helpful the day I was leaving. If I had to nitpick - the rugs were a bit stained and the continental breakfast could be varied a bit.
• CHO YEE (10/5): - Location and excellent value for money Nothing
• Florian (6/5): -
• Yohan (6/5): - Le petit déjeuner pour le prix il n’y a rien à manger
• Bryan (8/5): Very good hotel with a lot of positives - The hotel is on the train line from Heathrow airport to the city. It's directly over the road from the train station. It's clean, quiet and a good place to stay. In fact, we've stayed there at least six times in the past few years and intend doing so in future. Staff are always friendly and helpful. Can't think of anything specific. Some of the rooms are on a main road and some look out to the trains but these have never bothered us. There is no lift/elevator at the train station, just a lot of steps. We were told this was because the station is old and was built without room for a lift to be built.
• Andrea (8/5): -
• Emanuela (8/5): -
• Kodjo (1/5): - URGENT: Formal Grievance , Health & Safety Breach . Booking Ref: 5820551548 ​To the Customer Relations Team, ​I am writing to formally lodge a grievance regarding my stay on Saturday, 25/04/26. The accommodation provided was wholly unfit for habitation and constituted a serious breach of Health and Safety standards. ​Details of the Breach: ​Presence of Mould: The room was severely affected by damp and visible mould growth. This created an unsafe environment, particularly for my young son. ​Tobacco Contamination: There was a heavy, nauseating smell of stale tobacco smoke, suggesting the room had not been properly cleaned or that smoking policies were not enforced. ​Management Failure: I raised these issues immediately with the Duty Manager. While he acknowledged the problems, he stated that because the hotel was fully booked, no alternative room could be offered. We were essentially forced to sleep in a hazardous environment. ​Consequences & Impact: As a direct result of the damp and mouldy conditions, both my son and I have suffered significant respiratory distress and allergic reactions. My son has been unwell with a heavy cold/flu and has subsequently had to take authorised absence from school to recover. This has caused significant distress and disruption to his education. ​Resolution Required: Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. Providing a mould-infested room is a failure of this duty. I am requesting a full refund of the booking fee. ​I have retained photographic evidence of the mould and am prepared to escalate this matter to the Environmental Health Department and Trading Standards should a satisfactory resolution not be reached promptly. ​I look forward to your response within 48 hours. ​Yours sincerely, ​Kodjo Kwamina
• Leda Victoria (10/5): Perfect stay!! - Wonderful staff, excellent location, amazing value. Thank you to everyone at Best Western Northfields for your kindness!!
• Hamza (9/5): - Had quite comfortable stay in this hotel for 3 nights. A special shoutout for Mr. Saif Kader, who was very cordial, friendly and helpful throughout, did great customer service. Thanks Saif!
• Nermina (6/5): - The only positive thing is the location. The hotel is close to an U-Bahn station, although the U-Bahn was not working for two days during our stay. There is also a bus stop and a supermarket nearby. We had a very disappointing experience at this hotel. Our room was located in the basement with only two small roof windows, which made it feel dark and uncomfortable. During the first night, we could hear something scratching inside the ceiling, possibly a mouse, which made it impossible to relax or sleep properly. The breakfast was terrible with almost no variety at all — literally just toast bread that looked like it could last until 2028 and some eggs. Definitely not what you would expect from a hotel breakfast. To make things worse, two employees even tried to claim that we had not paid for the breakfast, which was both embarrassing and unprofessional. Room service was also very poor. There was no proper room cleaning during our stay. Instead, late in the afternoon, around 5 PM, someone would just knock on the door and ask if we needed towels or toilet paper.
• William (8/5): - The staff were great and the room was everything I could ask for, very clean and well fitted for my needs. The location was great too.
• Matteo Mario (7/5): -
• Motonari (1/5): - The staff was not helpful and not professional. I received a charge for the hotel fee from a company claiming to be their sister hotel. Since I was expecting the charge to come from Best Western, I suspected it might be fraudulent and contacted them. However, they told me that charges would never appear under any name other than Best Western. Because I believed there was a risk of fraud, I also consulted with my credit card company and temporarily suspended my credit card. Then, one week later, I received a message stating only that the charge would be made under the sister company’s name. I inquired again about the previous message stating that there would be no charges under a sister company’s name, but I have received no response. I also informed them that I had to suspend my credit card because of this issue, yet I have received no reply regarding that either.
• Motonari (1/5): - They said they did not have a key. I needed to ask them every time I went out and came back. I’ve never had such experience in a hotel.
• Alex (6/5): Decent but not for light sleepers - - kettle in the room and selection of coffee and tea and milk - very nice staff at the reception - near the tube (the trains got canceled when I visited though) - comfortable bed and pillow but noisy from the road and the window is thin - not an option for light sleepers - noise from the road all night long - some hair in the bathroom, but the room was clean overall
• Enrique (8/5): -
• Vittoria (10/5): I would come back for sure - Great staff, very nice and lovely people. Underground station was in front of the hotel, we just had to cross the street to reach it! Services met expectations for the price. The breakfast was good and offered a nice variety. However, as an Italian who actually enjoys American coffee, I have to say the coffee was not very good. Aside from that, I was super satisfied with my stay and would happily come back! Nothing
• Tamy (10/5): - La stanza era pulita e molto comoda si trova davanti alla metro lontano dal centro e si sente la metro passare
• YUKI (6/5): -
• Martyn (9/5): - All very good generally for price. Just a bit small
• Rafaela (8/5): - Hotel muito limpo. Staff atencioso. Metrô do outro lado da rua Não tem frigobar no quarto.
• Ramirez (9/5): -
• Alessandra (8/5): -
• Marion (8/5): -
• Luca (6/5): Bene ma non benissimo - Il punto di forza dell'hotel è la posizione, praticamente proprio di fronte alla fermata Northfields della Metro Piccadilly. La stanza è abbastanza ampia e la colazione, pur non eccellente, ha comunque un'offerta accettabile di dolce e salato. Purtroppo la nostra stanza affacciava sui binari di metro e ferrovia, quindi i rumori sono stati costanti anche durante la notte. La pulizia da rivedere un po'.
• Denise (7/5): - Super Lage ...gegenüber von Underground...schnell in Heathrow und in der Stadt. Hotel hat alles was wir gebraucht haben...sauberes Zimmer und Bad. Wasserkocher, Tee und Milchpäckchen im Zimmer.
• Carmine (8/5): Hotel strategico e spartano - Bene il personale e la pulizia. La posizione è strategica: esci dalla struttura e hai la metro che ti porta al centro senza necessità di cambi, ma occorrono circa 40-50 minuti. La doccia aveva l'acqua calda a intermittanza, dunque non molto piacevole. La colazione non è molto assortita, però i prodotti sono di discreta qualità e il personale è sempre attento a rifornire il buffet.
• adel (10/5): ممتاز - شكل الفندق من الخارج لا يوحي انه جميل من الداخل لكن الفندق جميل وامام محطة قطار يوصلك اي مكان في لندن بسهوله وكذلك الي مطار هيثرو الفندق يستحق اكثر الشكل الخارجي فقط
• Margherita 57 (9/5): - Personale gentilissimo e disponibile, posizione ottima La colazione era un po' scarsa
• Mariami (10/5): -
• Robert (8/5): This is a very good boutique hotel for the area - The rooms are spacious and surprisingly there was no noise from the train even though it was quite close The entire building had a problem with the air-conditioning on the first day and it took some time to get fixed up, but it did work again
• Mariami (10/5): -
• Agnieszka (7/5): - Super lokalizacja, stacja metra naprzeciwko hotelu :) Bardzo ubogie śniadanie, ciągle czegoś brakowało
• Jayne (8/5): All in all a good stay, slept well and staff were lovely. A very reasonable price. - I did pay for breakfast as I thought it was a full English breakfast. I asked for a refund as the continental breakfast selection was very poor and selection of hot drinks also very poor. I walked a few yards down the road to a wonderful cafe for breakfast. The rooms and bathrooms were clean, but the pillows were very flat with only one on each bed. I did ask for extra pillows and they were provided with no problems.
• Victoria (7/5): -
• Branko (8/5): -
• Mohammed Alshehry (3/5): -
• david (8/5): - room was lovely , but noisy needed slightly earlier breakfast , but at 7 opening time , still made me wait 10 mins
• Annmarie (7/5): -
• Rachel (6/5): -
• Alicja (8/5): -
• Christine (7/5): Pleasant. - Great location. Had to change room due to a bug in the bathroom. Hotel accommodated the change without any fuss.
• Dave Connolly (8/5): a good stay , very convenient for public transport and shops - location is very good for public transport with tube station opposite the hotel , quite a few shops locally and a few places to eat out . room was good with nice comfortable bed and plenty of storage space . room was quiet , I have stayed here on numerous occasions Previously and there is normally some noise from the trains but this time around ,I was situated where this was not an issue . the restaurant within the hotel was closed. the shower in the room had cold water on one of the days , the staff did come to the room and resolve that issue but after that , the water would have very hot spells when having a shower , it would have normal temperatures and then ever 30 seconds would have a blast of really hot water
• Chrys1972 (10/5): - Tout me convenait.
• Muhammad (10/5): -
• Danielewska (10/5): polecam było super - miła okolica, bary, łatwy dojazd do centrum, miła obsługa, pokój ok, blisko sklepy
• Farid (8/5): -
• HP (9/5): -
• Grace (7/5): - Super helpful reception and helpful. It is basic but clean and friendly
• Alice (9/5): -
• Graziela (7/5): - Gostamos bastante do restaurante. Muito bonito e confortável. Café da manhã bem servido e atendimento muito bom A localização estava como muito boa mas achamos longe. 30 minutos na Picadilly LINE é muito tempo pra voltar pro hotel e depois sair de novo. Banheiro pequeno.
• Tom (8/5): -
• Chidi (9/5): - The staff were very polite and friendly. I got everything I asked for. Nothing to report however, parking was an issue.
• john haag (10/5): - Piccadilly line is 75 ft away....travel downtown or to Heathrow with no transfers. Great hotel at great value. Nothing
• MUBARAK (10/5): - فندق جميل وسهولة المواصلات منه واليه وأشكر موظف الاستقبال على حسن تعاملة واستقباله لاشيء
• Deb (9/5): Excellent value for money close to services - Friendly and helpful staff (Saif serving breakfast) - Loved the location opposite Northfields Underground Station, proximity to great variety of restaurants, E2 bus to Ealing Broadway, upgrade to room size including fridge. Very reasonably priced breakfast. Gave us late checkout at no charge and stored luggage. Thank you to the staff. Coffee machine was under repair and not available for breakfast
• Molina (10/5): -
• Anton (7/5): Für einen Städtereip vollkommen ausreichend! - Es war direkt neben der U-Bahn Haltestelle und damit gut angebunden! Das Personal war immer sehr freundlich und zuvorkommend! Die Zimmer hätten mal eine Renovierung nötig. Der alte Teppich raus und das Bad neu machen.
• Monia (8/5): -
• Ambra (7/5): Ottima posizione - Comodissimo per visitare i dintorni e Londra, ben collegato con mezzi pubblici
• Stefan (7/5): - Frukosten var inte så bra
• Ndubuisi (8/5): - The location and accessibility to the train stations Room is relatively smaller than I expected
• McEvoy (1/5): - Nothing Everything
• Lanciotti (7/5): -
• Maureen (10/5): Short but sweet!! - Breakfast and it's location were both wonderful. The manager was fun to talk to and instantly responsive to some of my brother's and my time issues. We were both preparing to fly out at separate times and separate airports. Food was brought to us and in a very timely and thoughtful manner. The restaurant is so nicely done and so comfortable to be in, I hope the locale gives both the restaurant and the hotel the custom it deserves.
• Giovanni (9/5): -
• Nicole (5/5): -
• Christelle (9/5): Etablissement recommandé - Chambre très confortable; personnel très aimable et disponible, toujours souriant ; hôtel très bien situé, en face du métro et à proximité des bus. J'aurais juste souhaité que les serviettes de toilette soient changées plus souvent et le boitier pour insérer la carte de la chambre était scotché car se décollait donc de temps en temps la lumière s'éteignait.
• Armitage (9/5): - Staff lovely location excellent
• francois (7/5): - La situation proche du métro L'amabilité du personnel La grandeur des chambres et du lit. Les cartes d'ouverture des chambres ne fonctionnaient pas. La salle de bain était minuscule après que j'ai changé de chambre suite à l'impossibilité de régler la température de l'eau de la douche qui était très chaude !
• Guest (5/5): -
• GEORGE GEORGOUSIS (8/5): -
• Sarah (9/5): -
• Andrea (8/5): -
• Katarzyna (10/5): - Everything was perfect The location and the kind professional staff
• Sean (9/5): Sehr gut und sehr empfehlenswert - die Lage ist hervorragend, wenige Gehminuten von der U-Bahn Station. Das Frühstück war gut.
• Petru (10/5): -
• HODALE (10/5): -
• Petru (10/5): -
• Bang (7/5): 위치가 중심부랑 멀긴한데, 역 바로 앞이라 괜찮고 룸 컨디션 괜찮아요. 조식은 기대하지 마시고 커피 마신다고 생각하시길(사실 커피도 맛없음) 역 앞이라 좋은데 또 반대로는 5시부터 기차소리 들려요. 예민한 사람들은 - 역 바로 앞에 있고, 직원들이 친절했어요. 방도 넓고 가격대비 괜찮았어요 조식 포함이었는데.. 조식이 먹을게 별로 없었어요. 첫날 가보고.. 굳이 안가도 될만하다고 생각할만큼
• Harvey (10/5): I definitely would stay again. - Patrick at the front desk extremely welcoming, it was clean and in a nice location with easy travel options into the centre of the city.
• Guest (9/5): -
• Maria Assunta (10/5): -
• Alexander (1/5): - I couldn't sleep because of the trains.
• Lana (8/5): -
• Attila (10/5): -
• Guglielmo (6/5): -
• Zoltan (8/5): -

Photos