Mercure Mandalay Hill Resort

Name: Mercure Mandalay Hill Resort
Address: No.9, Kwin 416B 10th Street, Mandalay, MM

Location: No.9, Kwin 416B 10th Street, Mandalay, MM

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Relaxation at the Spa
Indulge in massages, body treatments, and facials at the luxurious spa.

Recreational Activities
Enjoy outdoor tennis courts, an outdoor pool, and a fitness center for your leisure.

Culinary Delights
Savor Chinese cuisine at Ming's Asian Kitchen or opt for 24-hour room service in your room.

Immerse yourself in luxury at Mercure Mandalay Hill Resort and experience a perfect blend of relaxation and comfort. Book your stay now to enjoy all these wonderful amenities and more.

Important Information

* Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. * One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. * Only registered guests are allowed in the guestrooms. * Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. * No pets and no service animals are allowed at this property.

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Sustainability/community reinvestment (10% revenue or more)
Long-term parking
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Conference space
Fireplace in lobby
Hiking/biking trails nearby
Breakfast available (surcharge)
Library
Free newspapers in lobby
Porter/bellhop
Limo or town car service available
Mountain biking nearby
Full-service spa
Wedding services
Express check-in
Use of nearby fitness center (discount)
Pool umbrellas
Tours/ticket assistance
RV, bus, truck parking
Long-term parking
Access to nearby outdoor pool
Playground on site
Free self parking
Computer station
Free pool cabanas
Pool sun loungers
Free RV, bus, truck parking
Vegetable garden
Reception hall
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Grey water recycling system
Change of towels (on request)
Change of bed sheets (on request)
Vegetarian breakfast available
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Water-efficient showers only

Rooms Available

Deluxe Room, 1 King Bed, Business Lounge Access, Corner (Executive)

1 King Bed
474-sq-foot room with mountain and city views

Club/Executive Level - Executive Lounge access
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Free cribs/infant beds
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Superior Room, 1 King Bed

1 King Bed
344-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Deluxe Room, 1 King Bed

1 King Bed
409-sq-foot room with mountain and pool views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Deluxe Room, 2 Twin Beds

2 Twin Beds
409-sq-foot room with mountain and pool views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Superior Room, 2 Twin Beds

2 Twin Beds
344-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches

Guest Reviews

Allan (10/5): One of our favourite hotels - One of the nicest hotels we have stayed in. Wonderful staff, restaurant, swimming pool and room. Concierge was very helpful assisting us with flight changes to return to Australia.
Amanda (10/5): City oasis. - Lovely hotel to escape the hustle and bustle of Mandalay.
MEIR (10/5): Very good - The hotel's facilities, breakfast, staff, service - excellent The breakfast is rich and tasty, but the lunch box they gave us instead of breakfast was very poor. the room - nice and convenient.
Verified traveler (8/5): - The room was dated. Few outlets. Small, simple bathroom. AC didn't work well.
Cathy (10/5): - the people and the grounds are amazing. Love the pool and the room too. Had a massage and it was likewise fantastic.
Carole (6/5): Disappointing - Disappointed in the condition of the property. Very “tired “ & outdated. Definitely is not a luxury hotel Would not stay there again
Doreen (10/5): - at the foot of Mandalay Hill, my room has a beautiful view of the hill. Friendly and helpful staff. Good food at both western and Chinese restaurants.
Gurleen (10/5): - This hotel has the most beautiful spa I have ever been to. Also the prices are amazing. I had a wash and blow dry booked. The staff is very friendly and the property is beautiful.
Verified traveler (10/5): - Very comfortable beds and the breakfast buffet was good
Verified traveler (10/5): - Everything was fine except the fact that the room was extremely cold at check in. Otherwise, we had a pleasant stay and enjoyed the new year eve’s party at this hotel.
Verified traveler (4/5): - My spa experience was good, but ALL of the restaurants are overpriced and my calamari was absolutely the worst I have ever had in my life.
Verified traveler (10/5): - All was very satisfactory and would stay again. Thank you
Jeanette (10/5): Great stay for part of our honeymoon in Myanmar - The hotel is very beautiful compare to the hotels around. Is clean and the staff is polite and has lot of attention for the guest. The morning buffet is amazing, great and variety of food. It is close to Mandalay hill and other few pagodas. The only little critic is the swimming pool, which is gorgeous, but is placed right behind the hotel and the shadow from it makes it a bit cold. Impossible to stay for long in it. The restaurants in the hotel are good but a little overpriced for what it cost to eat outside instead. Overall I defently raccomand the hotel and I would come back in future.We had a great stay for par of our honeymoon in Myanmar. Thank you to all the staff for the sweet treat.
Thomas (10/5): Excellent Hotel - Excellent as slays
Thomas (10/5): Great Hotel - Wonderful hotel highly recommend
Maggie (10/5): - I have been to nearly 40 countries and I must say this is the best hotel I've stayed in so far. Before getting into the hotel there was already security checking underneath the vehicle for safety. We spent three nights there and tried every amenity that the hotel had, and nothing was a disappointment! The spa was excellent. The buffet restaurant was also good. I need to especially thank the front office manager - Yin Wai Wai Lwin. She was extremely professional and attentive. My uncle had a severe allergy and she took care of him by contacting a doctor and arranged transportation. She also checked back with him at the end of our stay to make sure he felt better. If I need to say something bad about this hotel, I would say there was something wrong about their AC. It seemed like there was something wrong with their thermostat. My family and I had the AC on at 30 celcius and the rooms felt like refrigerators. The gym could also be a little better by updating their types of equipment to add a squat rack and bicycle. Other than that, this hotel definitely deserves its five star rating!
Verified traveler (8/5): - Old decoration & wifi is slow. Warm touch to welcome guests on the notice board however i think this is against privacy compliance law by listing guests details publicly. Staff service superb and location is close to Kuthodaw Pagoda and Mandalay Hill. Will be good to have renovated rooms. Their design look unchanged for past 20 years
Prash (10/5): Nothing less the 5 Stars - Nothing less that 5 Star. Service was impeccable! The room was nice and the spa was extremely beautiful. Was staying in the executive room, but unfortunately was not able to spend much time in the lounge, however that little time that I spent there was serene .
Verified traveler (10/5): - Loved EVERYTHING about this property!! The hotel is beautiful,staff pleasant,spa wonderful restaurant and bar food was delicious.Highly recommend!!!
Verified traveler (10/5): - This property is beautiful and the spa is like heaven
Verified traveler (10/5): - The staff were excellent, couldn’t be more helpful with information about what to see, how to get around etc
Verified traveler (8/5): - Great location at the foot of Mandalay Hill. We had a corner deluxe room which is more spacious and had a lovely view of the temples on the hill. The Mercure is an older hotel but it is clean and tidy and the bar and restaurant were wonderful. We really enjoyed our stay and the concierge was very helpful making reservations for us. A charming place to stay.
Verified traveler (10/5): - fantastic infrastructure, great breakfast, adorable service and exceptional spa treatment
Verified traveler (8/5): - Big hotel located a bit far from shops and restaurants, with great swiming pool but small and tired rooms. Lobby and restaurant are well mantained, though. Breakfast buffet was rally good.
Verified traveler (6/5): - Beautiful looking facility. Nothing around so necessary to travel to see anything Taxis and tuk-Tuks not by the hotel so they must call to get service. Results in higher prices. We had to make deals with transportation on our own. Concierge gave us misinformation Said a taxi same price as a tuk tuk which is not true. We made arrangements on our own but this should have been done by the hotel. Spa service unprofessional. I have this service regularly elsewhere but the spa here is terrible as to hair/manicure/pedicure. I do not think they are trained. The facility is absolutely beautiful. Hotel stores are very high priced. Concierge was awfu until we complained. Thereafter very helful
cheng (6/5): - I was expecting a very good breakfast buffet spread from the earlier comments feedback but was disappointed when I was there my last visit on the 9th Dec. The breakfast buffet spread was not much variety and not many. Their Burmese Mohinga noodle soup was nice. The 2 days stay I took this and their fried noodles . The cake at dessert section spread also not many variety. Overall I was quite disappopinted with the breakfast buffet ...
Christy (10/5): - This hotel is extremely welcoming and they helped us plan our whole stay with activities and transportation! They served us a delicious green pepper and pineapple drink. I loved the the rooms they are very unique and don't feel like a large hotel chain which I greatly appreciated having traveled a lot. Wifi was a little slow but tolerable. Location is perfect right outside the hustle and bustle of the city but close to many great sites!!!
Alex (10/5): - Everything is just perfect, especially SPA and restaurant. Room is a little bit small and outdated.
Jenny (10/5): - lovely staff and breakfast.. comfortable quiet rooms!
David (10/5): Recommended - Fantastic service, good location, really nice hotel. Recommended
Anthony (10/5): Best hotel I've ever stayed in - Great band in the bar and wonderful culture show one evening. Prices in the restaurants were reasonable I would say best hotel in Mandalay
Karen (10/5): - We loved the pool and hotel grounds. The staff was extremely considerate. We left things both in our hotel safe and independent taxi, and the hotel tracked us down and made sure we got them back.
Verified traveler (6/5): - Hotel is outdated. Electrical outlet locations not adequate. Light switches difficult to figure out and the room was dark.
Hans (10/5): Fantastic stay in Mandalay - Stayed here during three days. The locatiom is good next to Mandalay Hill and Kuthodaw Pagoda. The food and service is amazing and the pool area looks stunning. We also had a Thai massage in the relaxing Spa which also was very pleasant. The only con was the small bathroom.
Craig (8/5): Recommended lovely place but needs a little work - Lovely place just needs some maintenance and better breakfast everything else was great
Verified traveler (10/5): Outstanding! - We chose this hotel due to excellent review, particularly regarding the staff and service, so we had very high expectations yet those expectations were exceeded. The staff here are well trained, and seem to take pride and pleasure in service. The resurant was far better than any other we experienced on our trip. The pool area was beautiful, clean and had a view. The hotel and rooms are quit old, but have aged well with a great atmosphere. The only negative, is the bathrooms are small and fell cramped.
George (10/5): - I enjoy stay the hotel,nice swimming pool and Gym,quite location & room,All the staffs are very friendly and help full,front desk staffs help to source the transport availability within Mandalay and bus to Bagin,finialy she find a tax driver Kyaw Zin,he is a very professional driver,speaks good English charges me reasonable rate,I used him as a driver and tour guilder for 8 days entil to Yangon. Hotel internet WiFi in room is very poor,if it be improve,that will be very helpful.
Verified traveler (10/5): - Very kind and gracious staff. Food was not very good at restaurant but all else was great.
Verified traveler (10/5): - Excellent hotel, extremely good value.
ATTOOR (6/5): Place has potential plenty needs a lift up. - It was ok,rooms needs improvements, towels look over used rather abused, room and bathroom lay out is just about bearable,location sucks unless you have own or dedicated tarnsportation it is difficult to move around, wifi is like milking the mouse, food is ok.On the positive side all the staff members are very polite, kind, up beat and helpfull. The spa is flawless,therapists are well trained professionals.
Luis (10/5): Awsome - Great place. Perfect location. The spa is a must on this hotel
Louise (8/5): - Great location near to Mandalay Hill and good facilities - spa particular enjoyable. However- too many mosquitoes in the lobby/ bar area.
Luis (10/5): Awsome place - Amazing place, the best place to be while visiting Mandalay, the spa service is incredible. Great breakfast, excellent bar
Verified traveler (8/5): Real character charm - Not the most modern place to stay, some improvement might help. However the character and ambiance is second to none. Loved the garden area and spa. Very friendly staff. Great stay
Jenn (10/5): Beautiful property - This hotel was a great place to stay for us. We were at the end of our stay in Myanmar, so we wanted r and r. We got it! The spa offers half price until 5 pm, and that made the prices really affordable for the two of us. Getting into the city- not far, with a taxi.
Roberta (10/5): Great place to end our cruise on the Irrawaddy - Stopped here with my sister following a 2 week cruise on the Irrawaddy. We had a twin corner suite that gave us access to the 8th floor lounge for afternoon tea and cakes from 3-5pm and Happy Hour drinks from 5 - 7pm. Although the wine served in happy hour was not to our taste, the cocktails and spirits served were good. Checkin and check out were smooth and staff could not have been more accommodating and helpful. We used the Spa for facials and massage and both were enjoyable - just a word of caution, The Myanmar massage is tougher than Thai! Pool area is very good as are the grounds - an oasis at the foot of Mandalay Hill. Good selection of breads cooked food and fruit for breakfast and we found service in the restaurant was attentive, polite - excellent. We didn’t use the restaurant for lunch or dinner - though bar snacks were good and the food and drink is very reasonably priced for a hotel of this standard. We had a thoroughly enjoyable stay and would recommend without hesitation
Zhongming (10/5): On my reco list - Very nice place to stay in Mandalay. Services are great including lobby, room amd especially restaurant - BBQ diner.
Verified traveler (8/5): - Very good.
Verified traveler (6/5): Good property, great views but comfort issues - The hotel room was extremely and uncomfortably cold. Despite requests to make changes and efforts on the part of the staff, the situation did not change. There were not enough charging ports in the room. Breakfast was superb
Gary (8/5): Great public areas and service but rooms are dated - We stayed here for 5 nights in Jan 2018. From the outside the hotel looks rather dated however all of the public areas must have been refurbished in the last few years because they were very nice. The rooms on the other hand were comfortable enough but all of the furniture was very cheap and dated. We booked this hotel lately because it had a nice looking pool area which was maintained to a high standard. However, the water in the pool is quite cold and no one spent more than a few minutes in the water. The hotel shades the pool for a good part of the day so it doesn’t warm up. The area the hotel is in is convenient for a lot of temples as well as Mandalay Hill however the area does not have any decent restaurants within walking area so expect to take cabs or eat in the hotel. There are a lot of stalls with local food which are fine for a cheap lunch, but not a place you wish to linger. The area felt safe and taxis are available right outside the hotel.
Peter (8/5): Large 8 storey hotel below Mandalay hill - Hotel located in a quiet area near the palace walls. Close to many of the local sites,rooms a little uninspiring but comfortable and a good view.
Cindy (6/5): OK but not worth the price - Entrance, foyer and grounds are all impressive. But for us, other factors made it seem overpriced. The wi fi was more off than on and there were a few power outages, one when we were in the lift (exciting ...). Most of the staff spoke very poor English, which caused some miscommunications despite our best efforts. Food was good, view to Mandalay Hill great, but overall not worth the high price we paid.
Christopher (8/5): a restful oasis in a hot, dusty and hectic city - Apart from the receptionists very few staff spoke much English or any other European language.. The lack of a European language is not an adverse criticism, but just an objective observation. In fact it added to the experience as it was different in that respect from most international quality hotels. All staff were very polite and attentive.
Verified traveler (10/5): Nice Stay - It was a pleasant stay. The room was clean and the service was special. We had a view to the Mandalay hill and it was beautiful at night.
Jo (10/5): Room not 5 star but food, pool and gardens stunnin - The room was small however the bed was the most comfortable bed I have ever slept in. The gardens were amazing, food a little pricey but overall its a really comfortable first class hotel. Breakfast buffet very good too with all you expect from this kind of hotel.
Pam (8/5): One of two 4* hotels in Mandalay - Definitely the best quality hotel I experienced in 14 days in Myanmar, with the finishings completed to a high standard, and the hotel environment spotless. The room was a little small once gear was spread out but the beds were extremely comfortable. Staff are solicitous and friendly. A little pricey but for me it was a welcome splurge at the end of a trip.
scott (10/5): Small rooms but beautiful facilities - The rooms are small and oddly shaped. Other than that everything was excellent: the grounds, location near the hill, facilities, spa, breakfast, and pool were all top-notch. Would highly recommend this hotel except be aware that the rooms themselves are nothing special.
Pop (10/5): The most beautiful hotel in Mandalay - Good location, good transportation deals from reception staff. Good ambience Spa, especially good deal for 50% discount
David (8/5): A good hotel in a goood location - We enjoyed our stay at this hotel. It is clean and comfortable but is a little tired and needs some refurbishment. The staff are excellent and really make you very welcome.
Edgars (8/5): Good hotel - Good stay
Monica (8/5): Great location and nice hotel overall - The hotel is well located and near the main temples. We had a nice room on one of the highest floors with a lovely view of the city, Mandalay Hill, the swimming pool and gardens. Good breakfast and good restaurant. I highly recommend it. I think is the best hotel in the city.
Bryan (6/5): Nice, but... - A bit deceptive marketing as hotels gives it 4-4.5 stars..,and these rooms turn out to be only on the upper 2 floors of the hotel. The rest of the place is perfectly clean and so on, but the small rooms and amenities are more like a 3.5. It was the little things (plastic flowers instead of real, tiny bathrooms, etc) that were of course okay, just not the 4-4.5 experience we expected when we made the booking.
Pbut Kay Andrew (10/5): Nice stay - Great!
Andy (10/5): Look No Further. A Safe Place - It's a safe place to stay. Staff were very hospital. Would return in future.
Verified traveler (10/5): Nice hotel close to Mandalay Hill - The best thing about this hotel is the pool and the garden leading to the Spa, great to chill out after visiting lots of temples.
Brian (10/5): Great hotel in excellent location - This is an excellent hotel. The rooms are a bit small and oddly shaped but that was the only issue and was not much of a concern. The service was excellent and the food was very good. They provide a shuttle bus into town with stops at various attractions. The location is also very good with a number of the best attractions within walking distance. I would definitely recommend this hotel.
Wayne (8/5): - Hotel air conditioning set permanently on freezing and a rather unusual hot water system that dispenses the odd spurt of cold water. The breakfast and evening buffet was excellent value. The hotel is fairly remote from the rest of the city, is a tad tired and in need of some upgrades to retain a 4 star rating.
Jane (10/5): A very comfortable stay - This was a charming but updated "Old Mandalay" hotel that reminded me of what Burma must have been like decades ago. Service was excellent. The room had bedside reading lights, which are not common in Myanmar. There was a delicious full breakfast buffet with a variety of foods. The WiFi was decent.
Fred (8/5): Will do it Again - When I visit Mandalay in the future, I will definitely stay the Mandalay Hill Resort. It's location, comfort, food & staff made my stay very enjoyable. They did shut down the pool area on my last night to hold a dinner for participants in the Myanmar Classic golf match.
DAWN (8/5): Ups and big downs - Bit of an oasis in Mandalay.We actually left a hotel due to cleanliness and opted to stay here for 3 nights.Pros: Good service, comfortable rooms, great views front and rear of hotel.Cons: Super expensive menus and drinks!, pool is freezing though looks great, don't complain as nothing will be acknowledged. As I last remark, we noticed lift maintenance daily.On our last evening we found out why the hard way.Were stuck in the lift for over 15 minutes ringing alarm bell and waving at security camera.To no avail.The lift Started up eventually itself but we took no chances and got off at nearest floor.I rang the manager to explain.His main and only concern was which lift it was.Not who we were, why the alarm hadn't worked or the camera or how we were.Nothing.At check out not a word was said...we just checked out. If you do go to Mandalay check out all the top hotels (not many) and expect 3-4 star never 5.
Shamil (10/5): - It was one of the nicest, friendliest hotels I have stayed in.
Rob (10/5): Father/Daughter trip - I could not have been more pleased with this hotel and ESPECIALLY the staff. We arrived on 27 June 2016. The front desk staff was truly exceptional and able to coordinate a car and driver for us for two days. Special thanks to Miss Lwin at the front desk. The car/driver was a BARGAIN! We have two brothers who drove us one day each. They were friendly, knowledgeable and prompt. Clean cars and cool A/C.
Hector (10/5): Absolutely amazing stay - A great hotel by all means since the moment we arrive. We were before check-in time but they quickly gave us a very nice room and explained us all facilities and operating times. The service was excellent at all times everywhere in the hotel, from housekeeping to concierge, to reception, restaurants, pool and all facilities. The room was very generous in size. Nice views over the pool and the Mandalay Hill behind from this upper floor room. Everything was spotless clean and in perfect working order and shape.Beautiful pool with nice gardens and traditional pavillions. Location fantastic, meters from the Royal Palace north walls and the many pagodas in the area. Breakfast really nice with good quality products. Absolutely recommended.
Verified traveler (10/5): Relaxing and confortable stay. - Arriving at the Mandalay Hill Resort after a long and dusty day visiting the sites was a true relief. The location is excellent , in the royal neighborhood close to the palace and hill. Great staff , comfortable rooms , wonderful pool and spa. Highly recommend it.
world wide trav (8/5): Best hotel in town but it's really old - Need renovating the hotel, increasing the management level