The Elms Hotel & Spa
Location: Stockton Road,Worcestershire, Abberley, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Countryside Retreat
Experience the ultimate in relaxation at The Elms Hotel & Spa, a beautifully refurbished Queen Anne mansion nestled in the picturesque Teme Valley.
State-of-the-Art Spa and Fitness Facilities
Indulge in bespoke Elemis therapies at the spa, take a dip in the indoor swimming pool, or unwind in the thermal retreat's sauna and steam room. Fitness enthusiasts will appreciate the fully equipped fitness suite and the opportunity to relax on the roof-top terrace.
Award-Winning Cuisine and Scenic Views
Savor award-winning cuisine while enjoying stunning views over the hotel's fantastic gardens and the serene Worcestershire countryside.
Book now to treat yourself to a luxurious countryside escape at The Elms Hotel & Spa!
Important Information
Dogs are only allowed in the Coach House Rooms, subject to availability and by prior arrangement. Please note that an extra charge applies.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Fruits
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Pet basket
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Tennis lessons on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Suite
1 King Bed, 1 Queen Bed and 2 Twin Beds
Overlooking the valley
Layout - 3 bedrooms
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV, digital channels, and DVD player
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Portable fan
- Bedsheets provided
- Soap
-
Double Room (Master)
1 King Bed OR 2 Twin Sofa Beds
Overlooking the valley
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV, digital channels, and DVD player
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping, heating, and portable fan
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Soap
-
Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Wine or champagne
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Coach House Room
1 Double Bed OR 2 Twin Beds
Features a private patio
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV, digital channels, and DVD player
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Portable fan
- Bedsheets provided
- Soap
-
Comfort Double Room
1 Double Bed
Individually decorated room
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV, digital channels, and DVD player
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Portable fan
- Bedsheets provided
- Soap
-
Deluxe Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The unit has a tea and coffee maker, garden views, a terrace and wine/champagne is available for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Deluxe Double Room
These bedrooms are located in the main house across the first and second floors, with views over the garden. These rooms feature a king size double bed or twin beds on request. Some rooms have an private bathroom with roll top bath and separate walk in shower. The room features free WiFi, a flat screen Satellite TV, tea/coffee making facilities, bathrobes and slippers, Elemis Spa bath products, a personal safe and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
King Room with Garden View
These rooms are located on the first and second floors of the main house and have a view across the Teme Valley and lawns.The room features a king double bed or twin bed, free WiFi, a flat screen Satellite TV, tea/coffee making facilities, bathrobes and slippers, Elemis Spa bath products, additional Z-bed or cot, a personal safe and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Sofa bed
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Three-Bedroom Suite
This spacious suite consists of 3 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. This suite features a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
Guest Reviews
- Tina (9/5): -
- Tom (8/5): -
- Susanne (6/5): -
- Sylvia (8/5): Great place. - Beautiful decor. Stunning gardens. Staff were amazing. Food good. Hard bed mattress and very hot room - no air conditioning and unable to fully open windows. Unable to get seat by swimming pool
- Khloud (5/5): Dull, boring and depressing place. - The place is decorative but extremely small. Apart from the Unfriendly receptionist, staff were polite. The car charging station Me and my special needs son were left struggling to take our luggage upstairs to the room as there is no concierge. The spa and pool you have to go outside of the building and it was raining, I asked her for an umbrella, she offered no help. Rooms are dull and dark with dirty drawers units and we found hair in the bath. The room are not soundproof and No internet connection 📶. Curtains don’t close and no ventilation. Spa has poor refreshments.and not enough chairs. The best thing was the jacuzzi if you don’t mind the sharpe steps. Food was just as dull and expensive as the place. No entertainment in this place. Friday night and the place is empty and boring. We were sat at the bar to eat, they said no space at the restaurant but actually , it was not busy. The garden was so dark at night, we couldn’t set or enjoy a walk. Over all, we couldn’t wait to go in the morning and we lost any appetite to try their breakfast, not worth the money and the drive. Very depressing place
- Regan (9/5): -
- Adil (7/5): -
- Amy (7/5): -
- Tracey (10/5): Heavenly Hotel - We stayed in a coach house suite. It is the best hotel room we have ever stayed in with a doubt. All the touches, decor and facilities too .any to mention! Particularly lived the two baths on our own terrace!! The hotel and spa interior design was fabulous. The setting and location stunning. Most of the staff were so friendly, helpful and delivered great service, including the spa team. Spa treatments were great too! OK it wasn't cheap but you certainly get what you pay for!! We had a couple of issues with the food but overall it was amazing and delicious! We had a Rabbit main course, it was returned a bit under cooked and staff handled it well but when it came back more cooked it was too tough to eat. The base carbon was also too salty, as was the risotto on the fish course the following evening. Having said this, the starters amd desserts and two other main courses couldn't be faulted! Breakfasts were amazing!
- Lea (9/5): -
- Sam (10/5): 4th stay and booking yet again! - 4th stay and booking yet again! We love it
- David (10/5): Excellent - Excellent comfortable getaway - from the facilities to the staff.
- Polly (9/5): Very special - such an experience! - The breakfast was stunning and plenty of choice. The hotel itself is beautiful and the attention to detail in every room was beyond impressive. The room was comfortable and warm and I would stay there again in a heartbeat. The spa was glorious too! We had to wait a while to get a lounger around the pool.
- Roxana (10/5): - Lovely stay for one night. Very relaxing and great staff. Thank you.
- Mark (7/5): Lovely location, spa and food. Hotel and gardens need some maintenance - Spa & Food Room and showers and lack of garden maintenance
- 宮本 (10/5): -
- Karolina (10/5): -
- Sid (10/5): -
- Lewiscook (9/5): -
- Poppy (7/5): - Great food, spa facilities and grounds Room was very small considering the price we paid.
- Jane (10/5): -
- Lilia (7/5): -
- Kamla (10/5): Exceptional , beautiful , opulent - It was luxurious Nothing it was beautiful
- Oliver (10/5): -
- Ben (9/5): -
- Jess (10/5): -
- Charlie (10/5): - The property was absolutely stunning, decorated for Christmas and the vibes of were immaculate. Staff were friendly and polite, will definitely stay again.
- kieran (10/5): -
- Yassin (8/5): -
- Emily (7/5): - We were brought the wrong drinks order 3 times at the restaurant, and there was metal in the food
- Jane (10/5): Excellent stay - Beautiful hotel in a lovely area. Staff were excellent and the breakfast was delicious. We will definitely return.
- Emma (10/5): -
- Antonio (10/5): -
- Emily (10/5): -
- Elizabeth (10/5): A property worth staying at for its own merits, but also a lovely base location for the area - The hotel was extremely festive, decorated for the holidays. The fires were lit in the lounge and bar, making for lovely spaces in which to have tea and drinks. The food in the restaurant and bar was very good. The spa was luxurious, and the services were done well. Parking is plentiful and convenient. The front desk staff was cheerful and helpful in all respects. The bathrooms were well-appointed. The housekeeping team made sure that we had plentiful towels, toiletries and coffee/tea supplies. We ran out in a rush one day of our stay leaving a terrible mess, and were pleasantly surprised to return to a cleaned and orderly room. It would be nice to have information available regarding nearby rental car services and transportation to and from the Manchester airport.
- Crawford (7/5): - this place was lovely and clean When we went the pool was cold in the spa so wasn’t happy with that except from that it was a perfect stay
- Julie Marie (10/5): Lovely weekend break. - Nice hotel with large rooms. Staff all very friendly. Nice grounds. Plenty of parking. Lovely spa area. Good food with plenty of options. Breakfast wasn't included in our package so we had to pay on checkout.
- Kerry (10/5): -
- jason (9/5): -
- Nicholas (10/5): Complete relaxation. - We have stayed numerous occasions. Amazing hotel, great staff, beautiful rooms, relaxing quiet spa, amazing food and cocktails.
- Cassie (8/5): Good. Would return - Homely and warm, good location The rooms were not very soundproofed, I could hear next door snoring which made us felt not very private
- Maisy (10/5): relaxing - Staff were so kind, stay was amazing, spa was lovely I would recommend it to everyone ! food in the evening could of been a bit better for the price but the breakfast and treats at the spa were lovely !
- Ellie (9/5): -
- George (10/5): Amazing hotel and spa couldn’t recommend higher - Amazing spa and the rooms were really good. Food in the restaurant was top notch
- Kelly (10/5): Beautiful boutique spa experience in peaceful surroundings - Facilities and ambience. Beds not the comfiest
- Colin (9/5): superb for our short break - Breakfast was very good, great choice, quality ingredient's. Service was great, plenty of tea and excellent coffe
- George (10/5): - Character N/A
- jack (10/5): -
- Tia (10/5): -
- emily (8/5): -
- John (10/5): Will be going again - Everything Nothing
- Thomas (7/5): Very nice place to stay. Would definitely recommend. - Location and intimate building Fake plants in pool. Dinner was good food but very small portions for the price. Limited food options.
- Jan (8/5): -
- Scott (10/5): Wonderful hotel and Spa - highly recommended! - Food was amazing. Room was very comfortable and clean, lots of nice touches. Grounds kept well. Spa was beautiful. Staff all very friendly and professional. Lots of free drink choices and fruit in the spa area If I had to be picky, better lighting in the bedroom.... But can't think of anything!
- Lucy (9/5): -
- Jasmine (10/5): - Beautiful spa and lovely staff It managed to actually help me relax and that’s a challenge in itself
- Duncan (9/5): -
- Darshan (9/5): -
- Yvette (5/5): Average hotel claiming to be more than it is - Wonderful spa facilities. Spa staff superb- friendly, professional, efficient. Reception staff lacking basic customer service skills (blamed wrong room facilities on Booking.com, didn't greet in morning). Set a bad tone. Restaurant food very average-tasting. Quantities tiny. The whole place feels like it's aspiring to be something it really isn't. Social media shows great photos, but quality isn't there.
- Katie (4/5): Small rooms, nice spa - Hydro facial Spa pretty The room was small, no air conditioning and the bed a small double. The facilities small when busy
- Maria (10/5): - The hotel is spacious with large bedrooms and plenty of outdoor areas for our son to enjoy. The spa facilities are also beautiful
- Angela (10/5): We loved the Elms definitely worth a visit - Stunning and unique property in a stunning location we were here for a wedding our room was absolutely gorgeous highly recommend a visit to the Elms hotel and Spa
- Lucy (10/5): -
- Yvette (5/5): Pretentious and average - disappointing - The spa facilities and staff were terrific. Always cheery and helpful. Treatment was good. Quality materials and design. Reading previous reviews on lack of seating by the pool, I was pleased to see that this definitely wasn't the case. I suspect they have added since. I certainly wouldn't have wanted to see more, as could get crowded. I wish the same service and quality were applied into the hotel, with the exception of the bar staff and wait staff in restaurant. Head waiter, in particular was very good. I believe they were used to working in sophisticated places. My welcome was disappointing, as I realised what I had read on the room description to have wine was not met. They blamed Booking.com. There was no attempt to honour this, with even a goodwill gesture of a welcome glass. Their manner in dealing with this situation set up my experience for the rest of my 2-night stay. Some were pleasant and professional. However, I experienced one reception staff (long blonde hair), who was very ignorant. I didn't even get a good morning, even when I said it first. Overall, I found the hotel pretentious and lacking class. The same with the food - very average. Given the way the hotel presents itself and the price point i expected better. I think it attracts people who don't see past the veneer. To me that veneer was paper-thin.
- jason (10/5): -
- Viorica (8/5): The hotel’s location and staff were very nice and welcoming. However, the spa was below expectations. - The staff was very friendly and helpful. The accommodation was quite nice and clean. The food was fairly tasty and had a good variety. Overall, a pleasant stay! Unfortunately, we were very disappointed with the spa. The staff there were irresponsible and unprofessional, which really ruined part of our vacation. The massage was far from relaxing or professional – it felt poorly done and uncomfortable. We were especially disappointed considering the high price we paid. Sadly, we cannot recommend the spa at all. Very unprofessional experience.
- Fiona (9/5): Food in the restaurant and from the bar was delicious. All staff were friendly, beautiful rooms and grounds and enjoyed - Beautiful property Gorgeous interior design Nothing
- Theresa (10/5): Absolutely enjoyed our stay staff so friendly - Absolutely loved the Hotel and room spa was brilliant and food exceptional Maybe next time mention l am disabled not there fault mine
- Helen (9/5): Beautiful hotel with a great vibe and charm - Decor and facilities Room service ended too early at 8.30pm and also having to book a time slot for breakfast.
- Edwards (10/5): Amazing!! Lovely relaxing weekend. - The deco is absolutely stunning. The staff are so friendly and helpful and the food was amazing.
- Teresa (10/5): Utterly Fabulous Hotel !! - Everything ! Beautiful hotel, fabulous rooms, attentive staff, excellent breakfast… the list is endless
- Clementine (7/5): Room was good environment is nice but not worth the hype - Location was fine Breakfast was ok better options compared to dinner Room was nice but no fridge Spa area was nice The set up is lovely but the dinner menu was disappointing. I ordered lamb rack I got two cutlets and two very dry new potatoes. I had loads of peas but no stuffing as per menu. There was loads of dead flies and wasp in the jacuzzi and on the couch around near the jacuzzi. Be careful if you have allergies
- Hayley (10/5): Exceptional -
- Sarabpal (9/5): Superb -
- Christopher (9/5): Superb - Beautiful place
- Helena (7/5): Lovely stay. - Grounds and property were gorgeous. Especially the spa. We had treatments at the spa which was also lovely. Breakfast was good. We stayed when it was really hot and rooms had great aircon which was a god-send. Big comfy beds, rooms nice and clean. Bathroom in our room was a little tired. Eating at the property is quite expensive and we had a few small issues with food, on one we found a hair in our food, another steak was cooked far too well done both of which aren’t massive issues but when you’re paying a lot for meals it’s not really something you expect.
- Asher (10/5): Exceptional -
- Corrine (10/5): Great experience, want to book again! - Everything! Lovely grounds, great spa and the room and overall decor was beautiful Only slight issue is if you were someone with mobility issues as there doesn't seem to be a lift, so you'd have to get up a few stairs with luggage. But the staff are very helpful and will offer to take your luggage up for you
- David (10/5): A great relaxing stay in a tranquil and superb environment - The tranquility, the quality of the decor and styling. Friendliness of the staff. The great room in the Coach House. Food was superb.
- Connor (9/5): Superb -
- Sandino (7/5): Good - Really nice venue and really nice staff. Rooms were a good size and the dining room was really nice! Food was also amazing Spa could have done with a few more beds by the pool, we ended up just sitting on normal chairs, which wasn’t exactly relaxing. Trip was also a little spoilt by a large group of ladies which would have stood out in Ibiza, let alone in a spa.
- Jonathon (8/5): Very good -
- Cazacu (10/5): Beautiful property with incredible spa - The property was idyllic. It was exactly like the pictures and more. Beautiful property and the room was so big and classy. The spa was incredible and facilities were great. Everything was great.
- Reegan (10/5): Exceptional - Really lovely girls trip. Relaxing time away, gorgeous facilities and all the staff were amazing. Had problems with the tv in the room but was sorted immediately. Planning to go again already N/A
- Tarsam (9/5): Superb -
- Clare (9/5): Superb - Beautiful spa, lovely rooms and very friendly staff
- Louis (9/5): Lovely relaxing break - Pool nice setting. Rooms lovely. Needed more seating / beds round pool
- Sarah (10/5): The hotel is stunning we loved it. We regret booking the treatments we left quite sad - The hotel reception staff were great / bar/ The hotel was beautiful ❤️ I booked 159£ for the treatment and paid 173.00 for the room. I arrived at 2 pm to check in till 3 / I asked at the spa if we could have a rope to use after the treatment as I just wanted to go in the spa. Three people in the spa said they would “try to get one”, thinking this would just be sorted. I didn't give it much thought until they handed me a towel and said there was a shortage of ropes; I asked if they could get one from our room. ( it wasn't ready for us to go in) They said no because of a staff shortage; I didn't want to walk around the hotel in a towel, sound you? With people eating and drinking outside? , and I had no bathing costume. It was in the suitcase. My daughter and I had to put our dresses back on with all the oil on our bodies from the treatment to check in and get our ropes. I never complained and avoided giving a review, but here it is as you are e-mailing me to get a review. The hotel is stunning your procedure need attention, also when you have a hotel with this price level your staff in the spa need a lot more experience, we were so disappointed . While I understand we all need to learn and train in jobs to match the price, you have to have experienced staff—cutting corners has devalued the experience. It was supposed to be lovely we left early the next morning
- Emilia (9/5): Amazing place to stay - It's a beautiful boutique hotel with amazing spa facilities. We stayed at the couch house that had an outdoor bath, which was a highlight of our stay. Both the hotel and spa were spotlessly clean and we had an amazing time. The hotel isn't big so it never felt overcrowded, which was especially appreciated in the spa. I can definitely recommend it for a romantic getaway. Food wasn't our cup of tea (too posh). It was lovely but overpriced and super tiny portions. We were hungry after dinner.
- Julia (10/5): Exceptional -
- Kennedy (8/5): great stay would come again - beautiful grounds and decoration and the spa was gorgeous, the evening staff were wonderful and couldn't do more for us if they tried after spending a large sum of money on the suite for my best friends birthday i was then greeted with the bill for breakfast after being told i had it included which completely put a downer on the stay as we could have made use of the spa
- Claire (9/5): Fabulous stay, spa was great, staff were very friendly & welcoming, great atmosphere & in beautiful surroundings - Beautifully decorated, attention to detail, sympathetic to the character of the building, spa not overcrowded, lots of space, comfortable beds Bit of a mix up on our lunch order, limited menu options, wasn’t advised/reminded that breakfast would be extra
- Kate (9/5): Superb -
- Helen (9/5): Superb -
- Samantha (10/5): Super cool hotel! - Breakfast was amazing. The hotel was amazing. The rooms were a little noisy but the overall experience with the staff the decor the atmosphere was fantastic. The rooms were quite noisy and there was no air conditioning however the overall experience was fantastic
- Mollyn (9/5): Superb - The rooms were amazing Facilities were lovely Staff very nice and welcoming Food at dinner, portion sizes were very small for price paid
- Wood (10/5): The elms hotel & spa adventure - Staff were great. Had a bit of a hiccup where a happy birthday platter hadn't been put in our room after emailing about it and being told it would be in the room. But I spoke to a member of staff and they had it sorted in no time. The hotel itself looked stuffing and the spa are was extremely chilled and looked beautiful. Nothing
- Emily (10/5): Fabulous and luxurious girly break to celebrate publishing my first book - Boutique, luxury, sumptuous, decor, gardens, room, treatments, spa, choice of drinks,
- Elizabeth (9/5): We thoroughly enjoyed our stay to celebrate our wedding anniversary. Monica and L were attentive, . - Husband wishes there had been a high shaving mirror in bathroom (he is 6 feet tall and had to bend over sink) and hand wash on wall didn't work very well.
- Jan (9/5): Superb -
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