Hilton Garden Inn Exton-West Chester

Location: 720 East Eagleview Boulevard, Exton, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Snack bar/deli
• Access to nearby indoor pool
• Free beach shuttle
• Pool sun loungers
• Fitness facilities (surcharge)
• Housekeeping on request
• Wine release events
• Reception hall
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• 2 Queen Accessible w/ roll in shower

  2 Queen Beds

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV, satellite channels, and MP3 dock

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Desk, free weekday newspaper, and iron/ironing board; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Accessible bathtub

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Oven
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • MP3 docking station
  • Bedsheets provided
  • Bathroom grab bars
  • Lowered peephole/view port in door
  • Low-height bed
  • Accessible bathtub
  • Lever door handles
  • Wheelchair-width doorways

• Suite, Accessible

  1 King Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV, satellite channels, and MP3 dock

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Free local calls, double sofa bed, and desk; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Lever door handles

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Oven
  • Sofa bed
  • Room service (limited hours)
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • MP3 docking station
  • Bedsheets provided
  • Accessible bathtub
  • Lever door handles

• Suite, 1 King Bed

  1 King Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV, satellite channels, and MP3 dock

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Free local calls, double sofa bed, and desk; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Phone accessibility kit

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Oven
  • Sofa bed
  • Room service (limited hours)
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • MP3 docking station
  • Bedsheets provided
  • Lever door handles

• King Room with Sofa Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Cots

• King Room

  Featuring a microwave and refrigerator, this room comes with a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Linen
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Room with Two Queen Beds

  Featuring a microwave and refrigerator, this room comes with a flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Linen
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Room with Two Queen Beds - Hearing Access

  The spacious quadruple room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Linen
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Two Queen Suite - Hearing Accessible

  The suite offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Linen
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• King Room with Bath Tub - Mobility and Hearing Access/Non-Smoking

  The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Linen
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• King Room - Disability Access/Non-Smoking

  The spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Linen
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• One-Bedroom King Suite with Sofa Bed

  The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. This suite features a seating area, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Alarm clock
  • Sofa bed
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

Guest Reviews

• Lya (10/5): - Bar/restaurant on site, nice staff, clean rooms, their shampoo soap and conditioner were good quality! Pool and hot tub could be updated
• Caitlin (5/5): - Excellent Breakfast!!!! No WiFi, one of the front desk workers had an attitude and the maids kept coming in to our room w/o knocking. We brought it up to front desk, maintenance answered and called my husband, buddy. Not ok🤨
• K (5/5): Not good value -
• Shaya (8/5): - Did not get breakfast which I paid with my fee
• Pabel (9/5): -
• Berkey (10/5): -
• Singletary (10/5): -
• Alfredo (10/5): - Everything N/A
• John (8/5): -
• Amanda (10/5): Great stay - Pool and friendly Nothing
• Mike (7/5): -
• Michael (10/5): -
• Artur (6/5): Okay accomodation for work travel, but wifi, breakfast and gym below expectations. - Okay accommodation, big, spacious room. Comfortable bed. If you want to see Exton, the location is fine. Parking is provided near the highway. Reception and bartender were friendly. Nice space for study/work. Low water pressure in the shower, Wi-Fi dropping, and overall slow speeds (I didn't pay for an upgrade). The gym is limited, for example, no barbell. Breakfast options were very limited. I was expecting more from Marriott for this price.
• Gwen (10/5): -
• David (10/5): -
• Rebekah (9/5): - Rooms were great, staff was amazing and incredibly helpful! Just wish they would have had sugar free syrup for breakfast ☺️
• Virginia (5/5): Very disappointed did not live up to the Hilton standards - It had very poor lighting and to compound that the only lamp did not work. There was no pad to write a note to housekeeping There was no soap in the soap dispenser There were no creamers for the coffee There was only a desk chair We expected a quality experience and were left wanting
• Ashley (9/5): Short n sweet - Easy to get to Clean
• Kent (10/5): -
• John (9/5): - Breakfast is buffet style and must pay. This is fine but should be more obviously advertised by booking in summary.
• Sebastian (8/5): - Clean room , friendly staff
• Betty J (10/5): - We were a group of 15. 4 rooms total. Everything worked out well
• Aneisha (10/5): - Beautiful place
• Uzma (5/5): -
• Christopher (10/5): - The hotel is very beautiful all accomodations were excellent but was not digging the restaurant and bar. It's all out in the open and seemed small to me.
• Jessica (10/5): Best place to stay in the area … - Gym, restaurant, room, staff - all amazing.
• Bharti (10/5): - Nice rooms, clean and modern.
• Erica (8/5): - I have stayed here several years ago, before the remodel. It is much lighter and brighter now. The rooms are a generous size and comfortable. A suggestion that I would make is better sound proofing. We could hear noise from other rooms.
• Linda (6/5): - The bathroom smelled like mildew. Front desk would not put 2 of my freezer blocks in their freezer overnight
• Deborah (8/5): Very nice with 1 major flaw - The room was very nice (we stayed in a handicapped accessible room) & the bed was comfortable, but the toilet was extremely loud when flushed. I appreciated that anything in the bowl would go down but waking up my husband - or me when he was in there during the night wasn't conducive to sleeping, especially being older means that between the 2 of us we get up a couple of times. You could buy a breakfast buffet, but I thought that was a little over priced for a buffet that was similar to what other hotels offer for free. The area itself was very nice & quiet and easy to find with our GPS. Over all it was a very nice stay.
• Uzma (6/5): - Sheets was not clean not ironed pillows very poor quality even mattress not good
• Deepti (10/5): - Stayed just one night. The room was really good, neat and spacious. Overall stay was great.
• Richard (10/5): - Great access to everything in the area
• Benilda (10/5): - Great location and facilities are maintained very well.
• Jackeline (10/5): Mini vacation - Bed was very comfortable internet was perfect room was very clean with nice view
• Joseph (6/5): Mostly Good Stay - The air conditioning unit in the room was extremely loud so we moved to another room. Water pressure on 5th floor was poor. Otherwise it was a pleasent stay.
• Sylvia (8/5): - The staff was very nice and helpful.
• Beverly (10/5): - Everyone was polite and able to assist with anything we requested. Property was very clean.
• McCullough (10/5): -
• Steven (10/5): - Xxx
• Christopher (10/5): - Everything was great. Excellent experience.
• Sofia (10/5): -
• Nathan (8/5): - Even thought I needed to pay extra $ booking through Expedia specifically for breakfast, I have feeling I will need to pay more. We shall see
• Janet (10/5): - Definitely wished you accepted cash at the little convenience section.
• John (8/5): - Restaurant and bar.
• Chris (10/5): - Friendly staff. Comfortable lobby area. Near a lot of restaurants and shopping
• ROBIN (2/5): - My room was very uncomfortable, the mattress was super hard and the room always had a smell of sewer. The refrigerator smelled and the even the sitting chair was uncomfortable. My neighbor decided that smoking weed was ok and my room smelled like weed too..I was on business. I booked on Expedia and was a member of Hilton I got a better rate. I was booked into a handicap room and it was terrible. I feel bed for the handicap people who have to stay in that dreadful room. They don’t even have automatic doors for handicap people. The morning staff was nice. The rest of the staff could use a class on customer service. Going to stay next store at marriot so much better!
• Tom (8/5): - Puppy-Friendly and convenient to ALL major roads and highways. Clean and quiet (some Highway Noise!) and friendly.
• Felipe (10/5): Very Good Stay - This hotel offers a solid experience. The structure is great, the rooms are spacious and comfortable, and the gym is a fantastic bonus—clean and well-equipped. The breakfast is also worth mentioning: plenty of tasty options and a good way to start the day. A major plus is the free car charger, which was super convenient! That said, one downside was the attitude of some staff members. At times, it felt as though they weren’t too happy to be there, which slightly affected the overall vibe. Thankfully, this didn’t overshadow the many positives. All in all, it’s a great hotel and definitely worth considering
• Aaron (10/5): - Clean and reasonably priced. Definitely stay there again
• Kevin (10/5): - I always stay here whenever I come on town
• Rodney (8/5): - very nice and reasonable
• Robin (2/5): Horrible unprofessional money grab - How made a reservation for Friday and Saturday got stuck in traffic and weather coming down from Maine. I called the front desk as a courtesy,at about 11 AM to say that I probably would not be in Friday night. I believe her name is Jennifer at the desk. She told me I need to call at 2:30 AM in the morning before the night audit or they would charge me for the room and would loose both nights. I called Horels.com and I could hardly understand the operator. Who after 10 minutes told me that everything was taken care of and that although I’d be charged for Friday night, my room would be available for me early Saturday when I arrive. When I arrived, there’s no one to check me in at desk. I had to wait 10 minutes at the desk before he arrived. He said my reservation was cancelled and locked and that I’d have to pay an additional 140.00 + dollars to stay there. Being exhausted traveling over 14 hours, sleeping overnight in a car I asked if they could cover the room he said no. He said he had several rooms available he could put me in a king room on the second floor. Meaning that they not only made money on me not staying in the hotel room they didn’t need the room. It gets better… I paid for the room. The room was pretty well used even the sheets were thin. In addition, a large pile of laundry from the room next to me, sat on the floor in the hallway the entire time I was there. I I’m in the service industry and I would never treat a guest that way.
• Verified traveler (10/5): Great stop! - Just make sure to ask for your breakfast vouchers if you choose that option. It was a bit of a mixup for us the next morning. Otherwise the restaurant food was so much better than we expected. Good drinks too. Bartender was super nice to our family. We had 9 and 11 yr old boys w us. Pool was a good amenity as well. Room and bed was very comfortable.
• Roland (6/5): - Power was out for hours with no reimbursement but other than that a great stay.
• shannon (6/5): - Ok spot
• Amanda (10/5): Very nice - The hotel is clean, the staff was friendly and the room had all amenities.
• Sofia (10/5): -
• Deidra (8/5): - good
• LuperNY (9/5): Fantastic Hotel, SAFE, CLEAN, Pool & Hot Whipool Gym Unitil 10 pm - Bar & free Breakfast &Parking. - Room: 2 queens bed, Very clean. Bathroom, 3 different shampoos. (Im a Man, all same to me). but 3 differents. New Building. Nice Pool. Nice Jacuzzi. from 7:00 to 10:00pm Extras towels and pool area. Nice GYM, PELOTON MACHINES. Water and Towels. Each machine with TV channels working. GOOD Breakfast. and Extra Breakfast for a $17.00 fee good service. Safe area, free parking. laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables. cost per Night I paid $139.00 plus tax. 2 persons. Im a Elite member 2 bottles of free water in the room. all was great. Nothing to complaint. I went with my daugther, Very SAFE.
• LINDA (6/5): - Nickel and dime you; breakfast and water bottles not included; reserved a king bed and ended up with two queen beds jammed into the room; mediocre bedding
• Gerson (10/5): - Everything was just great
• Robert (10/5): - Bed
• Verified traveler (10/5): - Nice & clean room. Comfortable beds. Well maintained hotel.
• Michelle (10/5): - Very well maintained. Nice outdoor area.
• Lisa (10/5): - Excellent love that it is pet friendly and plenty of area for pets to walk and be outdoors just wish it was easier to access restaurant and items overall great stay
• Jonathan (10/5): - So convenient being located right off the Turn Pike.
• Paul (8/5): Overall good stay - The room and cleanliness were quite good. The bed was a little hard but the pillows excellent. The breakfast is not complimentary but it has a good variety with fruit, eggs, breakfast meats, pancakes and baked goods. Stay away from the made to order omelets. They were dry and overcooked.
• Dawn (6/5): - I've stayed here before overall everything was great the first time . However this time was a little disappointing. I reserved a king bed ended up with 2 queens which wasn't a problem. I requested a first floor because of mobility issues. When I made my reservation I asked for a first floor room . I even followed up a few days before check in reminding them of my request. Overall my stay was good I will stay again.
• Derrick (10/5): - Peaceful place
• Verified traveler (8/5): - Check in was quick. Room was clean. Bed was comfortable and I slept well. Would stay again
• Samois (10/5): - Nice staff, clean room. I would stay here again
• JAMES (8/5): - No ice on floor
• Christina (10/5): - Great!
• Donna (10/5): Wedding - It was a nice Hotel. A little noisy it was right by the highway. We stayed there for my daughter’s wedding. Very clean. Nice staff
• Tanya (8/5): - Nice, clean
• B (8/5): Very good -
• Alexis (10/5): - Convenient location, helpful staff.
• ngozi (4/5): - Booked a king but they were oversold so gave us 2 queens. No apology, no explanation till I complained. Room has left over food , hair in shower.
• Christine (8/5): - Overall very good stay - Very clean Housekeeping missed our room but came promptly when we notified the desk Requested an extra blanket that never arrived Hot tub temp was tepid & jets weren’t working
• Judith (8/5): Very good -
• Laurie (8/5): - It was fantastic. The bed was a little firm for me, so I had some trouble sleeping but the hotel was amazing.
• Armin (10/5): - I want to say that the only reason why I give this hotel five stars about the staff is because I really like the lady at front desk her name is Lynn she is the sweetest person I ever meet but also I want to say that the lady the works in day time is a ducht bag she is so racist and I can tell that she doesn’t like her job she doesn’t smile or anything she is so miserable but the rest of the people the work there all are amazing from housekeeping the guys the serve breakfast and everybody else but the lady that works at from desk and one more thing that everybody should know about this property that’ is cash less so be prepare and to the lady that make my stay miserable I just want to tell her I hope not to see u again
• chrisoY3158AQ (10/5): The perfect lodging spot in Exton, PA - I had a fantastic stay at the Hilton Garden Inn Exton! The staff was warm and welcoming, the room was clean and comfortable, and the location was perfect. I would certainly stay here again upon my return trip. The breakfast assortment was plenty full and delicious.
• Sofia (10/5): - Everything was very nice
• John (9/5): Superb - No watermelon water and homemade cookies anymore 😟
• Jessica (10/5): - Great lobby, spacious room, and great breakfast.
• Daishane (10/5): - Everything was great. The room was awesome, the checking process was fast and easy
• Rachel (10/5): - Beautiful rooms and clean facility.
• Joanne (8/5): - The hotel was a lot better condition than many other Garden Inns we have been to. There could have been a continental breakfast. The sheets needed to be replaced. Other wise nice and would book again. Thank you !
• Ginger (10/5): - Our bartender was fantastic! The check in and out was speedy. Nice room, quiet, good location.
• Peter (10/5): - First, I am still here, staying till 5/23 - Let me tell everyone about Joe (GM) and his staff of Blake and Lauren, (Front desk)This past week, my mother passed away, the team of these three led by Joe, shined a bright light into the darkest hour of my life. They led with compassion, kindness and sincerity that you do not find in many places anymore in this country as well as world. I have nothing but respect and admiration for Joe and his team. To anyone coming to West Chester/Exton/Downingtown, look no father then this place to stay at. You will NOT be disappointed or leave unsatisfied.
• Caren (10/5): - Beautiful and very quiet and clean! Comfy bed!
• Antonio (6/5): - I had booked a twi-day stay but was not able to make it in for the first day. When I arrived the second day, I was told that the reservation had been cancelled, notwithstanding that I had paid in full for two days, and that they had no rooms available. Only after an argument with the clerk at the front desk and requesting to speak with a manager, she offered to call”the boss” and finally assigned us a room.
• Geneva (10/5): - Very nice rooms.
• Jeffrey (10/5): - Everything was fine.
• Alena (10/5): - Highly recommended
• jean (8/5): - I liked the hotel very much. The only problem was the mattress was very soft. Otherwise extremely friendly employees. Beautiful pool which my friend and I got to ourselves all night!
• Jeannine (7/5): It was ok a bit expensive for not being clean - Hotel was large. Beds were comfortable. Lobby and bar nice Dirty trash in room on arrival and trash in hallway. Housekeeper on phone on floor. Rusty shower
• SAGE (10/5): - Rooms very nice , clean, and comfy too

Photos