The Windsor Townhouse
Location: 69 Great Pulteney Street, Bath, England, BA2 4DL, Bath, GB
Star Rating: 5 Stars
Property Type: Guest houses
About this Property
Discover the charm and luxury of The Windsor Townhouse, your perfect retreat in the heart of Bath.
Amenities Galore
Enjoy complimentary wireless internet to stay connected, and take advantage of our express check-in and check-out services for a seamless experience. Our attentive staff is ready to assist with tour and ticket arrangements to help you explore the local attractions.
Stylish Accommodations
Stay in one of our 15 elegantly designed guestrooms, each equipped with flat-screen televisions and private bathrooms complete with complimentary toiletries. Enjoy your morning coffee made fresh in your room!
Centrally Located
Just a stone's throw from iconic landmarks such as the Roman Baths and Thermae Bath Spa, our prime location lets you immerse yourself in Bath’s rich history.
Book your stay at The Windsor Townhouse today and experience unforgettable luxury in Bath!
Important Information
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Express check-out
- Free WiFi
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Golfing nearby
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Horse riding nearby
Rooms Available
-
Standard Double Room
1 Double Bed
126 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Deluxe Double Room
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Deluxe Family Suite
1 King Bed, 1 Twin Sofa Bed and 1 Double Bed
350 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Bed sheets not available
-
Four Poster Double Room
1 Double Bed
233 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Single Room
1 Twin Bed
144 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Deluxe Double or Twin Room
1 King Bed
233 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Triple Room
1 Double Bed OR 1 Double Sofa Bed
225 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Superior Double Room
1 King Bed
225 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Classic Double Room Single Use, 1 Double Bed
1 Double Bed
126 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Family Room
1 Double Bed
350 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bed sheets not available
Guest Reviews
- Cesar (10/5): - Location is perfect.
- Margaret (8/5): Friendly service but bedroom v warm - Hotel was a lovely Georgian property but decor a bit tired in places particularly in our room. The young staff were very friendly, and helpful but we did feel they were stretched especially at breakfast time. It was very warm when we visited and the aircon in bedroom was not v efficient. Felt the service charge should have been made clearer at time of booking & that it was discretionary.
- Emma (10/5): - Beating rooms, lovely staff
- A (6/5): - Reception only staffed between 2-4 pm, towels not ready when arrived at 2 pm and no milk in room during stay despite requesting
- Marta (2/5): - Terrible stuff! It was told to us that as requested we would find a crib for our daughter in our room but when we arrived there wasn't any.
- Shirley (10/5): - I would very definitely stay at The Windsor Townhouse again, not only because it was conveniently located within easy walking distance of Bath city centre, but also because all the staff made me feel very welcome and ensured that I enjoyed being their guest. This townhouse is a four-storey building that’s part of an impressive 18th century Bath stone terrace. It’s appropriately decorated and furnished in bright, clean period style, and all the rooms have appropriate names. The charming leather fob on my key ring was embossed with the name ‘Henrietta’. I didn’t mind that there was no lift, because I enjoyed imagining what it would have been like two centuries ago climbing the staircase with its ornate banisters. Unlike a Georgian resident, I had the benefit of an en suite shower room with fresh white towels and a generous supply of good quality toiletries. The room had everything I needed, and more, with plenty of sockets to plug in the appliances (including a microwave, and a small fridge containing sachets of fresh milk for hot drinks) and to recharge my phone. After a good night’s sleep in the comfortable bed, I went down to the light and airy ground floor dining room to choose the “Bath breakfast” (a delicious “full English”) from a tempting menu that invited me to help myself to juices and cereals from the Dresser. A pot of tea, and a basket of toast with dishes of jam and marmalade were brought to my table, and I was pleasantly full before being offered more.
- H (6/5): - Average
- Susan (8/5): - Staff very friendly breakfast very good
- Rachael (10/5): - Lovely period type hotel in a fantastic location ! Staff were excellent as was breakfast . Only issue was getting hot water for a shower for our family staying on the top floor Would definitely stay again 👍
- Judith (10/5): - The canopy bed was very soft and comfortable. Everything was lovely for my Daughter and I making our overnight stay in Bath very special. The canopy bed would look better with the canopy curtains shown in the booking link. Breakfast was wonderful. Thank you
- Laszlo (8/5): - Nice experience short stays
- Elisa (4/5): Damp in Room & check out indirect/hidden costs - It was a disappointing stay. The room was poor and full of damp odour (and bathroom damp). The breakfast was average. The maximum street parking is 2 hours, which costs £6. Unknown to us, a service charge of 10% was added to our account at check-out. I wasn't content. After protesting about the additional bill/pricing, which did not match Hotel.com, the receptionist reluctantly removed the expensive service charge costs. I did not take photos of the extent of the black visible damp .. as I didn't want to spoil further my stay
- Duncan (8/5): - Great location and good value, especially as I booked pretty late. Property itself is very nice, the room I booked was a little tired decor wise, but was clean and everything worked. Breakfast very good.
- Susan (10/5): - Excellent location
- Kayleigh (10/5): - Great little spot, excellent staff
- Wiliam (10/5): Excellent value & service - Excellent value for money in a city central location Staff couldn't have been more helpful
- Andrew (10/5): Excellent - Lovely bedroom, close to all attractions. Excellent food. Staff really attentive and welcoming. Would definitely recommend
- Dave (8/5): - We liked where it was situated. Not right in town but only a short walk to restaurants,coffee shops and all the tourist sights.
- BAHJAT (6/5): - The location and people are great!
- Yvette (10/5): - So cute. Could use a little touch up paint and calk in the bathroom.
- elliott (10/5): - Excellent
- Rhiannon (10/5): - Loved the Windsor Room
- Nigel (4/5): NOT 5 Star read all reviews - Not 5 star room nothing like pictures very small decor very tired needs refurbishing floor in bedroom very uneven and sloping in bathroom bath not worth having as tiny chipped and rusting mould on tiles and ceiling in bathroom! Bedroom very dusty with dirty carpets tiny tv and no usb charging curtains didn’t close properly and no main switches by bed to turn lights off had to get out of bed!!!
- Neha (8/5): - We had a lovely weekend stay at the Windsor Town house hotel. The staff we very friendly and made our stay pleasurable. The breakfast was very nice as well. The only negatives were that our room had a broken curtain pole so the curtain was missing and the water bottle was left empty when we arrived.
- Ruth (10/5): - Really friendly knowledgeable staff, great breakfast and the location was superb
- Pam (10/5): - Enjoyed our stay.
- Dennis (10/5): - Close to RR station, clean, well kept. But if you use air conditioner, be advised condensation will drip on table below, making everything wet by morning. Place towel underneath Lodging on 3rd fl with no lift. best not bring heavy luggage. Breakfast starts at 8 a.m., a bit late for me leaving at 6:30 a.m.
- Maxine (10/5): - The service was excellent, staff very friendly. It is a beautiful building with lovely rooms and comfortable beds. The breakfast was delicious. We really enjoyed our stay.
- Mary (10/5): - Delightful stay in this Georgian property. Tastefully furnished (with possible need for a refresh of some wallpapers). Really helpful lady running things when we were there. Very well cooked breakfast included in price. Overnight car parking in nearby shopping centre.
- Yi (8/5): Comfortable B&B - There has been not any trouble of my stay. The access to the house and the room are straightforward and simple. The location is great. A few minutes from the city centre by walking, but is on the quiet and grand street. The breakfast was good with a few choices which is a surprise to me. My only issue is with the bathroom, which is tiny. I found it quite difficult to get into and out the shower cubic. My overall experience is positive. Very comfortable place to stay for a night.
- Mahen (8/5): Nice Guesthouse - It was close to the centre and it was a good guest house.
- david (4/5): An honest review - Our reception was welcoming and friendly, unfortunately the reception is only open a short time (until 2 pm). This hotel has no parking, no bar, nobody around - why have I paid £250 for this. Furnishings are dated, chairs were fraying, and it was last decorated in the dark ages. Scuffs on the wall, dust everywhere. Double bed consisted of two single (trampoline) beds rammed together with a grand canyon between you both. Carpet is very old so we kept our socks on just to be sure. There are spare dog blankets in the drawer if you get cold. Overloaded multi electric extension leads with no overload protection. The Lyons go-joe coffee packets left in the room were awful. Not even a box of tissues available. This is 3-star at best, might be better with: - New carpets - Repainted room - Proper double bed - New mattress - Sort electrics out in the room (needs updating) - Coffee pod system - Some wine glasses for the room 5 star hotels do not do plastic flowers on the table at breakfast. There were several lightbulbs out on the main staircase. Breakfast was a locally sourced: - 1x Walls sausage - 1x skinny piece of bacon - With cold beans served on a cold plate On the plus side the service at breakfast was good & polite. The small bits of fruit at the start were a nice touch. Unfortunately this is a 3 star at most. It is run like an AirBnB with a cooked breakfast.
- Josh (2/5): Terrible experience - We stayed at the hotel for 1 night in early December for our wedding anniversary and the room was terrible… Not worth the money we spent and disappointed with our experience. Below were the main issues: 1) Room was very tired with flaking paint and wallpaper 2) No hand towels 3) No bath mat 4) Shower head was leaking 5) Tap cover was missing 6) Lampshade didn’t work 7) Closet had literally no space to fold or hang clothes (see picture) - Also had a microwave in it! I made a complaint to the desk who offered us 10% off or a free breakfast which felt like a slap in the face. A 2* experience from a 5* hotel… Would recommend you avoid.
- Steven (4/5): Christmas shopping weekend stay (at a price)! - advertise parking on web site but apparently "only just stopped offering permits" we booked this hotel on the basis it advertised parking. It took well over 10 mins to gain late morning access via front door due to only one staff member trying to juggle breakfast. after dropping case off prior to shopping, requested to pre-order breakfast the night before. arrival after 3pm to be requested breakfast order. in room no towels - (still in tumble dryer) shower head filthy and sprayed out everywhere with little pressure. most annoying thing was never at anytime where we advised that our room rate was room only "and breakfast was optional"!! i assumed wrongly that we had B & B and pre-ordered as requested so was somewhat disappointed upon check out that we had to pay an additional £30 for tow breakfast- this should have been made clear upon check in.
- Helene (4/5): - Bedrooms somewhat dated and small. Fire alarm went off at 5.20am. Went outside. No staff on the premises to ensure the building had been totally evacuated. Surely a severe breach of Fire Regulations. Everyone at a loss to know what to do. Very worrying.
- Verified traveler (8/5): Nice stay - Lovely stay,great staff always smiling and helpful.lush breakfast.But think the shelf next to the bed is abit hazardous.
- Jay (10/5): Couple break - Lovely four poster bedroom. Slightly tired decor but characterful. Amazing friendly service and best breakfast for a long time. £25 per day parking permit for any space in zone 1. Hot shower. Not modern and spotless but rustic and well lived in and cosy. Like staying at a well off relative’s! Amazing food in town (Tacos at Dos Diedos, Thai at Thaikhun and Greek at a great place you should Google). Thermal baths were a treat
- Roland (6/5): - Location close to city center is good and staff very friendly. Overall the room was beautiful but mattress was too soft, I was rolling to the center of the bed. Air conditioning unit (or something else) continued to make noises regularly during the night. There was no ventilation in the bathroom. Bottom line I find the price relatively high.
- Catherine (10/5): - We had a lovely stay - highly recommend.
- Richard (6/5): Was ok - It was ok overall. The breakfast situation was an odd one. The standard breakfast was interesting, being very over peppered eggs, a bit of bacon and a tomato. The poached eggs on the paid for breakfast were as hard as bullets.
- David (10/5): - Staff
- Michael (8/5): - The service was fantastic and friendly. I had to check in late and full instructions was given clearly and
- Elliot (10/5): Amazing and will definitely return! - It was an absolutely great stay and simply cannot fault it. The staff were very friendly and accomomodating!
- Martyn (10/5): Fantastic, friendly Property - This really is a gem of a property. I have genuinely never felt so welcome on arrival as i was by the owner. Great value and fantastic location. The breakfast was also amazing.
- Verified traveler (10/5): - The staff made this place so amazing! They are so friendly and helpful. It felt like you were at a family friends home, they made our stay so comfortable. They also had a delicious breakfast!
- E (10/5): The best experience of our lives - This was truly one of the most fantastic guest houses I’ve ever had the pleasure of staying in. A beautiful building with a great view and perfect, thoughtfully fitted rooms. Most importantly though - Kat who runs the show is the most friendly, caring and delightful person you could ever hope to meet. She took such great care of us from the second we arrived and made sure to we were happy and settled right from the outset. She is a remarkable woman running a wonderful guest house. I would recommend The Windsor to absolutely anyone I know.
- Kathy (10/5): - It was a lovely hotel situated on Great Poultney Street. A short walk to The Holbourne Museum and Poultney Bridge. The room was fresh and clean. Found fresh melon in the fridge which was a nice touch. Staff were very friendly. Breakfast was excellent. Would recommend this hotel to family and friends
- Nicola (8/5): Cnvenient for bath rugby and city centre - Lovely customer service and some good moves with COVID. Some of the extras might have needed removing from rooms if rooms are being occupied more than 3 days apart
- Adam (2/5): - The location of the hotel was excellent but i would no way rate this as five star hotel.we arrived and greated by a friendly receptionist and we were taken to our two rroms which was at the very top floor of the hotel which consisted of 63 steps..both rooms were very small and our room had a damp smell, both rooms had dust on the skirting boards especially near the side we slept and behind the bed, the damp smelling room window had condensation, both rooms had problems with the drainage one the shower tray and the other the basin. They should also look at their continental breakfeast as it wss missing a few items to what a continental consists of.
- Toni (6/5): - The location of the Windsor is great and the dining room and breakfast were lovely.
- Verified traveler (10/5): - Lovely room (princess). Breakfast and host were very nice.
- Andy (6/5): Average b&b - Average b&b definitely not a 5* hotel,good location,friendly staff when there.Overpriced for what it is.Parking is a nightmare you could end up being a mile away.
- John (10/5): - Great hotel and staff. Extremely helpful.
- Mohamed Tameem (6/5): Average, but the location is ideal - No so good Claimbing staircase to 3floor is tairdsum, no lift at all Break fast is very limited
- Verified traveler (8/5): - The Windsor is in a great location in Bath. The staff were warm and friendly the rooms were small and quaint - they are a little tired, but this added to the atmosphere
- SSY (8/5): - Close to the town center. Staff is very attentive. I stayed in a single. Room was small but functional. A/C works well, continental breakfast is above average based on my experience. Nice place.
- VR (8/5): - Great location for accessing the sights of Bath. Good sized room. No onsite parking but they issue a permit for street parking.
- Verified traveler (10/5): - Very clean with very friendly staff. Lovely townhouse
- Verified traveler (10/5): - The staff, rooms and location of The Windsor are all amazing. I would strongly recommend this charming and welcoming property to anyone visiting Bath, England.
- Verified traveler (8/5): - Lovely property great room staff attentive but parking an issue
- Steve (6/5): It’s good,but not that good - Almost walked past it when we were looking for it. I was certainly expecting something a bit more glamorous.The room had a 4 poster bed,which was very comfortable. We didn’t have breakfast so I can’t comment even though it was included in the room rate. In all,it was a pleasant stay although I was left slightly bemused by its 5* rating on the site
- Andrew (10/5): Bath - Good accommodation and great location.
- Verified traveler (4/5): - Not up to the standard that you would expect for this price and 5 star rating
- Verified traveler (6/5): - Position in the tiwn is goid for all artractions whicg aee a short walk
- Richard (10/5): Great - Couldn't fault it.
- Verified traveler (10/5): - Very friendly and helpful staff. Were very accomidating.
- Verified traveler (10/5): - The rooms were beautiful and clean and had everything that was needed, I couldn’t fault the stay if I tried.
- Rhys (10/5): - Lovely reception by the host, friendly clean environment
- Robyn (10/5): Great! - Nothing too much trouble - very friendly
- Verified traveler (10/5): - Fabulous Georgian house with lots of the original features in tact. Full English for 8 pounds- brilliant value. Great staff.
- James (10/5): - Very late booking, but a fabulous hotel at the heart of Bath City Centre.
- Michael (8/5): Very convientient to sights and restaurants. - Older style English hotel, well appointed and with modern updated en-suite. Very convenient to sights and restaurants.
- Richsrdson (2/5): - Overpriced, dirty, cheap, tired decoration and indifferent staff. Complete lack of care or attention to anything. Location is perfect, the exterior can’t be faulted. Only to be let down by the most awful hotel ‘guest house’ I have ever stayed in. Bath is an architectural gem but I couldn’t wait to leave these depressing lodgings. They are cynical in their approach, doing the bare minimum and relying on the location alone. The whole experience was joyless to say the least.
- Amanda (8/5): - Great location, pleasant staff. The bed mattress was awful - with lumps and sags - so two rather sleepless nights.
- Verified traveler (4/5): 5* price, but very few amenities - This hotel is cute but absolutely in no way a 5 star property. The staff are polite and friendly, however, there is nobody at check in to assist with bags. Secondly, no elevator is available ( which I was pre-warned about by the hotel), so I was left to lug my bag up to the attic without any help. The check in and staff assistance are only available at certain hours of the day. I forgot my toothbrush and called down to ask for one however I was told that Waitrose is down the road and I could find one there. Towels are not changed daily, and the room was pokey, boiling hot and falling apart. There were no shower caps, sewing kits etc or any water in the room. Breakfast was fine, but finished very early at 9.30. If you want any hot food, a surcharge is applied. There is water in the lobby, however for a price. When I was checking out at 11, the breakfast tables were still dirty, having not been cleaned for approx. 1.5 hours. Was absolutely baffled by the 5 star rating. I felt I had overpaid tremendously
- Deborah (10/5): - Enjoyed our stay at The Windsor very much. Staff were friendly and helpful
- Jenny (8/5): - Wonderful staff who are friendly and polite. Room was overall pleasant; the bed was extremely comfortable but there were some disappointments mainly in the bathroom (broken toilet roll holder, staining on the taps and in the bath).
- Jill (8/5): - Cute hotel walking distance to many restaurants and shops. Comfortable bed and nice breakfast.
- Wendy (10/5): Excellent Hotel in prime location - The staff were really friendly and helpful. The room was excellent. I thoroughly enjoyed my stay.
- Pauline (4/5): Freezing cold - heating didn't work - It was snowing outside and the hotel's heating wasn't working. The staff were very polite and apologetic, and gave us portable heaters for the room, but it was unacceptable. It's understandable that heating systems break down, but there seemed to be no impetus to fix it in a hurry. For three nights the heating was broken. Otherwise, the rooms and building were beautiful and the staff were very friendly.
- Diane (8/5): Lovely warm friendly hotel - Hotel is within walking distance of city and all attractions. Railway station is about 10 mins walk along the river too. Taxi is only UKP7.00 . Lots of great restuarants close by. The staff were friendly and helpful. My room had a couple blown bulbs but didnt realise until morning. Yes the accommodaiton could do with a little paint and perhaps explanations about shower😄 but after lots of travelling one gets used to strange showers. Staff answered all my questions about "where is and how to get to". WOULD stay again and happy to recommend this truly english townhouse hotel.
- Rianna (10/5): Excellent. Lovely stay close to the Thermae Spa - My friend and I loved our stay at The Windsor for our spa break. It is within 10min walk to Thermae spa and very close to all the local amenities. We were very impressed by their warm hospitality and motivation to make their guests' stay incredibly welcoming, from check in to check out. The room was very clean and comfortable and the included continental breakfast was lovely. I would most definitely stay here again. Very reasonable price paid for the room, could not gave asked for more. Thank you
- Dave (10/5): Good period hotel close to Bath Town Centre - An impressive terraced town-house with good-sized, well equipped rooms. An ample continental breakfast of fruit, cereals, toast and croissants, tea/coffee with the option of a cooked breakfast at extra cost. Just minutes from the Town Centre, Roman Baths and Spa which made a good day out. Lots of good quality restaurants, bars and cafes nearby. We travelled by train so parking was not an issue, the Town-House layout means there are stairs but this would not be a problem for most people.
- Verified traveler (6/5): Great location for enjoying Bath - Lovely staff who were always helpful and informative. The room was spacious with a good view, with some lovely pieces of furniture. However the bathroom was quite small with a tiny bathtub. A lick of paint and tlc wouldn't go amiss in general. Breakfast was ok, adequate at best. For the price of the room we really felt that a cooked breakfast should have been included. It is more like a grand B&B but no cooked breakfast? Location is excellent, so close to the main attractions of Bath, on a lovely Georgian Street. Lots of good restaurants and pubs nearby. Close enough to walk everywhere, but nice and quiet at night. Although we had a lovely time, we couldn't understand why it cost so much for what we received so didn't represent good value for money. On that basis we wouldn't recommend to a friend, although the extremely friendly staff left a lasting positive impression. Alina and Emily couldn't have been more helpful.
- him & him (8/5): Friendly hotel in attractive part of Bath - We had an enjoyable stay. The staff were friendly. We were a bit concerned to learn that there was no lift and that our deposit was nonrefubanable AFTER our booking was confirmed. But in the end we enjoyed our stay (if not the stairs)
- Stephen (10/5): - Good accommodation, comfortable beds but the bathroom was quite small, the breakfast was good and the staff attentive. Ideal location only a couple of minutes walk from the centre. Parking is at a premium.
- Robert (6/5): Not my cup of tea... - These folks that have definitely gamef online ratings.
- Julian (8/5): Great location in Bath - Very friendly staff, really helpful and really invested in your experience. Fantastic breakfast options. Rooms are small and there are no elevators.
- mum of 2 (6/5): Hen weekend so central location important. Lovely - Very friendly staff. Room is very small but cosy. The landing stairs and hall look like they are in need of decorating. The stair carpet is thread bare. Excellent breakfast in bed, this was the icing on the cake for me!!
- Dr H (4/5): - the single room is very small tiny bed at the very top of the building too high stairs 4 floors no lift - but comfortable and does have air con
- Sajjad (10/5): Best place to stay in Bath! - It was amazing! Highly recommended!
- Danielle (6/5): A pleasant stay in a fairly central location - Small but pleasant single room. Lovely toiletries and towels provided. Tea and coffee making facilities were welcome. The bed valance was extremely grubby and needed a good wash but the rest of the bed linen was perfectly clean. The continental breakfast, included in the room price, was very good. The staff were pleasant and helpful
- Wayne (8/5): Good hotel close to the river - Last minute booking, Reviews were a bit hit and miss and did not do this hotel much justice. On arrival at hotel staff were pleasant and polite, good sized room very clean, bed huge. Would definatley stay at this hotel again. The location for town great.
- Jane (10/5): Lovely comfortable hotel in a central position - We really enjoyed our recent stay at the Windsor, Bath. The hotel is individual - a pleasant change from big chain hotels where every room is the same. Our room was lovely and warm and comfortable with thick, fluffy towels and good quality toiletries. The continental breakfast was just right to set us up for the day. The staff were very friendly and went out of their way to ensure we enjoyed our break. We were in very easy reach of the city centre which was less than a ten minute walk away and we will definitely come back to the Windsor when we come to Bath again.
- Verified traveler (8/5): Great location for exploring Bath on foot. - Nice hotel, lovely staff, great location for exploring Bath on foot, however I do feel that a cooked breakfast should be incuded for the price we paid.
- Verified traveler (6/5): - The guest house is very well located and in walking distance from the main attractions. We had the sommerset room, small and cosy but noise in the morning as we could hear everything from the kitchen.
- sheila (10/5): - This was a great place to stay. Staff were excellent. Location too. Deserves the 5 star reviews it frequently receives.
- Beth (6/5): Close to CBD - Convenient location and hotel room ok however this hotel is not a 5 star even though it is rated as one. More like 3 or 4 stars.
- Verified traveler (4/5): Great location - Lovely receptionist, room ok but needed better lighting. Breakfast mediocre. Felt the whole place needed tlc
- Verified traveler (10/5): Love Bath!!! - So I had an unexpected overnight stay in Bath. I left a tour because I loved it so much! I needed more time. I found this place and had one of the best sleeps of my life! They had a lovely complimentary continental breakfast-- no room service but a lovely hostess who will happily help you to get very fast delivery! I highly recommend!!!
Photos
