Park Hyatt New York
Location: 153 West 57th Street, New York, us
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Stay in the Heart of New York
Indulge in Relaxation: Enjoy a refreshing dip in the indoor pool or savor a delicious meal at the on-site restaurant.
Fitness and Convenience: Stay active at the well-equipped fitness center and make use of services like luggage storage and dry cleaning.
Prime Location: Explore iconic landmarks like Carnegie Hall, Museum of Modern Art, and Central Park just a short stroll away.
Experience the epitome of luxury and convenience at Park Hyatt New York. Book now for an unforgettable stay in the bustling city!
Important Information
Please note that your credit card will be authorized for the amount of the first night with taxes after the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Currency exchange
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Allergy-free room
- Fruits
- Pet bowls
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Mobile app for room service
- Supervised childcare/activities
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Reception hall
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
Rooms Available
-
Double Room with Two Double Beds and City View
This room features a partial view of the Central Park. It has natural stone flooring and is adorned with artwork. The spa-inspired bath includes a soaking tub and a rain shower.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
Studio Suite with Two Double Beds
The Studio Suite Double features an additional living area with a multi-media center. The living area also includes a desk, thereby providing a space for guests to relax and work in.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
King Studio Suite
This suite features a bedroom with an additional living area. The living area has a multi-media center and a desk, providing guests with a place to relax and work.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
One-Bedroom Suite with City View
This corner suite features panoramic views of both, the 57th street and the West Side. It has separate living area and bedroom with a king bed. Features include natural stone flooring, decorative artwork, Rivolta Carmignani Linens and a bathroom equipped with custom Le Labo products.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
One-Bedroom Residential Suite
This one-bedroom suite has a separate bedroom with a king bed, a living room and one and a half bathrooms.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
King Suite with Terrace
The spacious suite offers air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a walk-in shower.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- DVD player
- Video
- Private bathroom
- Alarm clock
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Wine glasses
- Cots
- Socket near the bed
- Adapter
- Accessible by lift
-
One-Bedroom Presidential Suite
The spacious suite offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
Suite, 1 Bedroom (Carnegie)
1 King Bed
1650-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Kitchenette with cookware/dishware, coffee/tea maker, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair-accessible doorway width (inches): 33
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Wheelchair-width doorways
- Desk chair
-
King Room with City View
This room has natural stone flooring and is adorned with artwork. It also has a spa inspired bath including a soaking tub and rain shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
King Room
This room has natural stone flooring and an area rug. It is adorned with artwork. The king bed is covered with Italian linens. The room also offers views of the city and features floor-to-ceiling windows. A walk-in rain shower, signature Le Labo products and a soaking tub await in the five-fixture bathroom. WiFi and an integrated media hub is also provided.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
One-Bedroom Suite
This suite has a separate living room, one and a half baths, custom Le Labo bath products, in-room coffee machine and Sotheby's-curated artwork.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
One-Bedroom Suite
Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
One-Bedroom Suite - Disability Access
Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
Double Room with Two Double Beds and Bath Tub - Mobility Accessible
The spacious quadruple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The quadruple room features a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
Family Suite, 2 Bedrooms
1 King Bed and 2 Double Beds
Overlooking the city
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Desk chair
-
Suite, 1 Bedroom, Terrace (Shower)
1 King Bed
996-sq-foot soundproofed room, balcony/patio with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Desk chair
-
One-Bedroom Suite with Terrace
This one-bedroom suite comes with a landscaped terrace that offers views of the city. The suite is adorned with Sotheby's-curated artwork and custom Yabu Pushelberg furnishings.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
City Single Room (Connecting Rooms)
2 King Beds
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Desk chair
-
Suite, 1 Bedroom (Sky Terrace)
1 King Bed
996-sq-foot soundproofed room, balcony/patio with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Desk chair
-
Suite, 1 Bedroom (Sleep, by Bryte)
1 King Bed
890-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Desk chair
-
Standard Double or Twin Room, 2 Double Beds, Bathtub
2 Double Beds
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Heated floor
- Desk chair
-
King Suite
This suite features a flat-screen TV.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
One-Bedroom Suite
The spacious suite provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
King Room with Accessible Shower - Disability Access
This room features a partial view of the Central Park. It has natural stone flooring and is adorned with artwork.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
-
King Studio with Accessible Shower - Disability Access
This suite features a bedroom with an additional living area. The living area has a multi-media center and a desk, providing guests with a place to relax and work.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
- Privacy curtain
Guest Reviews
- FightOn (10/5): Luxury, Elegance, Service, and Elite Recognition - I enjoyed an absolutely wonderful stay earlier this month. It was a work-cation, as I was able to combine work with an anniversary celebration. From check-in, to check-out, the stay was flawless. The front desk agent who checked my in went above and beyond to ensure that I was happy with my room. I was proactively offered a room upgrade as a globalist benefit, then given the option for a further (paid) upgrade to an incredible 1-bedroom suite overlooking Carnegie Hall. For me, clean and quiet are always the top considerations of any stay. This certainly checked both of those boxes, and this was true even being on the 57th Street side of the hotel. I found the technology in the room worked very well, all of the electronically controlled window curtains were great, the heated bathroom floor (especially with cold weather), and what a wonderful bidet. Housekeeping would always promptly service the room as soon as turned off the privacy light, and it was ready for us upon return. Evening turn-down service was done consistently, even placing slippers out each time. The globalist breakfast benefit was absolutely spectacular. First off, the food variety and quality is among the best of any Hyatt I've stayed. Beyond that, the hotel did not nickel and dime on what is included. At many hotels, there's an extra charge for a latter rather than a drip coffee. Here, I felt my loyalty was truly appreciated as all breakfast charges were waived. I also feel like I must mention the top-notch gym and pool area, which I used both of. The gym was well equipped, with just about every piece of equipment, as well as chilled towels and plenty of water. Then, that indoor pool on the 25th floor, wow, just see the photos! Finally, I was there with my wife as we were celebrating our anniversary. That was recognized with complimentary chocolate covered strawberries. We cannot wait to return!
- Boulderflyer (10/5): Another amazing stay at the Park Hyatt - Another amazing stay at the Park Hyatt. Great for shows or events in Midtown. Expensive but worth it! Gym has best view in NYC! Best breakfast!
- FJMHoya (10/5): Perfect service and location - Incredibly clean and well located hotel. Impeccable service across the board. Will make this my go-to hotel in New York from now on.
- 52hyunjiy (10/5): Clean, spacious room. Great location - The room was spacious and very clean, the service was very quick and friendly. The location is stellar, and would come back.
- vic87207 (10/5): Weekend at park hyatt - What an amazing experience. The location was convenient, the room was gorgeous, the food was awesome, the view was great, the staff were amazing, cant wait to come back again!
- latinamix196 (10/5): Love the Park Hyatt - The Park Hyatt is a Gem in New York City. The location is walking distance from the train station, high end shopping stores, St Patrick Cathedral and Carnegie Hall right across the street. The service at this hotel is outstanding and the rooms are all beautiful. I highly recommend this hotel for anyone’s stay.
- Adventurer210218 (2/5): Overrated disappointing experience with deceptive business practices - As a frequent Globalist guest at Park Hyatt properties worldwide, my recent stay at the Park Hyatt New York was a significant departure from the brand's luxury standards. Upon arrival, I was "upgraded" to Room 1104, marketed as a "Studio Suite." In reality, this was a standard room on a low floor with significant construction noise—a clear case of mislabeling to bypass legitimate Globalist suite benefits. Tripadvisor +1 After a frustrating effort to change rooms, I was moved to Room 2015 (a "Park Suite"). This room lacks any actual park view, instead offering a direct look into neighboring office windows with zero privacy. More critically, the living area had a major HVAC failure, stuck in heating mode at a constant 78°F, making the space uninhabitable. Despite these issues, management and my Hyatt concierge remained dismissive, offering no formal apology or service recovery. Between the mediocre, overcrowded breakfast and the deceptive room categorization, this property is not currently delivering a five-star experience. For the $1,200/night price point, I recommend looking at other luxury options in the city that value elite loyalty.
- warsari (10/5): New favorite NYC hotel - Hotel conveniently located in midtown. From the moment we arrived, service was spectacular. The room was surprisingly large for a NYC hotel with all the amenities needed. The bellman, front desk and house keeping staff could not have been nicer or more accommodating. Love this property and look forward to returning and staying more than one night!
- X9914PStimothys (10/5): Luxury Stay in a Perfect NYC Location - This was our first visit to the Park Hyatt NY and we did not want to leave! The location was perfect for our visit and had plenty of nearby restaurants and cocktail lounges nearby to explore. Perfectly situated for visits to The MoMA and Carnegie Hall. The service at the PHNY exceeded our expectations and made our stay truly special. WOH status was well recognized and we were able to check in early as well as check out late. We used a suite upgrade award to secure the King Suite and enjoyed complimentary Globalist in room dining for breakfast each morning. The turndown service recognized my birthday with a small treat and the daily housekeeping was impeccable.
- Y8098UTdebbiew (10/5): New York Experience - An amazing hotel with impeccable cleanliness and friendly staff. Perfectly located to walk everywhere. Would 100% stay here again.
- shermanh2016 (10/5): A Flawless NYC Getaway thanks to the Park Hyatt NY Team - We recently stayed at the Park Hyatt New York, and our experience was absolutely fantastic from start to finish. From the moment we arrived, the staff went above and beyond to make our trip memorable and relaxing. The check-in process was incredibly smooth and welcoming—a huge thank you to Lilia and William for setting the perfect tone for our stay right away. The exceptional service continued throughout our time there. Tony and Josh were fantastic, prompt, and so helpful with our luggage and room service requests. The attention to detail, the beautiful property, and the genuine hospitality of the entire team truly stand out. I highly recommend this hotel to anyone visiting the city, and we are already looking forward to our next stay!
- christinaf427 (10/5): Adult girly sleepover dreams come true - Perfect location and environment for a fancy adult ladies sleepover. Perfect place to combine shopping, dining, relaxing, reconnecting, and self-care. Can't wait to have another girly sleepover and this time with the mini-me's in tow.
- 447resas (10/5): First but not our Last Stay - This was our first time staying at Park Hyatt. From the moment we arrived we were greeted with joyous welcomes. Check in was a breeze (thank you Lilia). Our room was clean and very quiet. I called Housekeeping to change my pillows out and within minutes our new pillows arrived. The hostess (Marilin) at The Living Room welcomed us in each morning with a huge smile, and our waitstaff remembered our coffee order! We felt like family.
- 352jones (10/5): Comfortable room and attentive staff - My husband abd I like this hotel for the location - a cross from the Carnegie Hall, the bed was comfortable, easy to operate the light switches and thermostat, plenty of bottled water, liked a litte bench in the shower and hand-held shower head, room was spotless, no offense smells like in Mandarin oriental. On our previous stay we had a studio with a couch that was a little dated. This time our room was great. Many thanks to Mr. Orozco for passing a word to housekeeping to replace the duvet with a thin blanket -we had a good night sleep.
- E7665VGmelissam (10/5): Best NYC visit ever!! - Service was phenomenal. Room was huge. Shower was amazing. The pool was so luxurious. My friend said this was 20th visit to NYC and it was by far the best!! The location was absolutely perfect. We can't wait to return.
- lindsaylV4693BW (10/5): Another great staycation - My child was on winter break, and because of work, I couldn't go on our usual Cancun trip, so we opted for a New York staycation at the Park Hyatt New York (PHNY). We arrived late in the evening and were given our room keys promptly. While the room was showing its age, it was very well-maintained. The bathroom is excellent for a New York winter, especially with the heated floors! My only complaint was the loud street noise, but that is hard to avoid in Manhattan anyway. We met Kamil in the dining room, who remembered us from our previous visit. As always, he was so courteous and a pleasure to talk with. My child and husband used the sauna and the saltwater swimming pool (no chlorine smell!), which they enjoyed a lot. Overall, it was a great stay. I would go back anytime I’m in need of a staycation—not many hotels in the city have a pool this nice.
- eagleani (10/5): Great stay in New York city - The Park Hyatt in New York was great. Excellent location, wonderful staff and overall a very good experience. High recommended!
- jimmyktown (10/5): Nice place - I compare this trip to similar one-week stays at the Peninsula and the Baccarat. We stayed in a deluxe king city view, with great views of Central Park and Upper East Side. I prefer the Park Hyatt to the Peninsula or the Baccarat. The Park Hyatt has a great location, next of Central Park and easy walk to the Met Opera or Broadway. The pool/steam room area is great. I like steam rooms, and this is the best in the city. Rooms are large, with heated bathroom floors and great shower. Openable windows for people who want fresh air ( or NYC air). Rooms and the hotel are not as luxurious as the Peninsula, but are bigger. The decor in the Park Hyatt room is a cross between a 4 star bathroom and 3 star sleeping area - poor, cheap decor - bad rug, wasted space, cheap. Still, it was comfortable. Overall, for the same price, I would pick the Park Hyatt - great view, location, amenities and service.
- 390basilk (10/5): Awesome milestone birthday weekend - Had a wonderful stay for my birthday weekend. Upgraded room and cake and champagne were delivered as a wonderful surprise. Hotel has a great location and the pool is wonderful.
- G1990KMkathleeng (10/5): Excellent stay - A wonderful experience from check in to check out. Fantastic, kind staff and amazing room. Highly recommend for families.
- lizowiz (10/5): Great hotel, amazing staff, kids loved the pool! - Great stay with our family - which included two small children. The staff were exceptional - so friendly towards my children and accommodating - they even gave them some stuffed animals! The food at breakfast was excellent in the restaurant. The rooms and interior of the hotel are chic, modern with clean lines. Our room though did have some noticeable staining on the floor, some hair in the shower when we arrived and an elective window shade that was broken. Otherwise- everything was perfect and the room service was also exceptional. I would stay again.
- jsegelnick (10/5): The perfect NYC escape - I went for a quick girls trip and the staff at the Park Hyatt New York truly delivered. Every staff member goes above and beyond. They are kind, friendly and get a 10/10 for hospitality. The service is impeccable. The facilities are gorgeous. Arantza made sure we had special treats in our room to kick off our stay. Even after a little hiccup with a late check in, they made it right with a food credit so we could lounge at the bar while we waited. It was truly lovely and made for a perfect NYC getaway
- TerryK16 (10/5): Enjoy Luxury Right in the Middle of Billionaires Row - This is an excellent choice if you appreciate refined luxury in the heart of Billionaires’ Row. The hotel was clearly built without compromise, yet everything is presented with restraint and elegance. It is impeccably maintained and feels as pristine as the day it opened. The staff carry themselves with quiet professionalism and genuine pride, delivering polished and attentive service without being intrusive. I would very much look forward to returning on my next visit to New York.
- haox714 (10/5): Amazing Staff and Great Amenities - We stayed at Park Hyatt New York for Valentine’s Day weekend, and we can’t say enough good things about the staff at the hotel. We particularly want to highlight two interactions that really elevated our experience: 1. Lily at the front desk patiently accommodated our request for a room change. She even stayed with us past her work hours to make sure that the change went through. 2. Ashley who was on lifeguard duty at the pool on 2/17 went above and beyond to make sure our time there was enjoyable. She consistently checked on us and offered chilled water and swimming gears. It was our first time staying at a Park Hyatt, and this experience definitely made us want to return next time we are in New York!
- Quakeroats219 (10/5): A wonderful experience! - A great hotel conveniently located near Central Park, shopping destinations and Carnegie Hall! Clean rooms and very friendly employees.
- onehappytravelr (8/5): Park Hyatt New York - a hotel stay at the height of luxury - The Park Hyatt in New York is a gorgeous hotel in a great location, close to Central Park, Fifth Avenue shopping, Carnegie Hall, and the Lincoln Center. There are subway stations close by to get to other locations in Manhattan fairly quickly. Room: I was upgraded to a King Deluxe Room, with obstructed views of Central Park. The room exuded luxurious, quiet elegance, as is common with most Park Hyatt locations. Bathroom: The bathroom is stunning, with views over Central Park. Taking a bath overlooking the park sounded tempting, but with floor to ceiling windows, would probably not have been a good decision! Restaurant: The Living Room is the Park Hyatt's on-site restaurant; located on the lobby level, with views out to Carnegie Hall & the Russian Tea Room on 57th Street. The restaurant is elegant, with comfortable seating, and a fairly comprehensive menu. The free breakfast for Hyatt Globalists was one of the best benefits for staying here. Pool: The pool, located on the 25th floor might be one of the best features of the hotel. I think if it overlooked Central Park I might never have left. Sadly, it overlooks 57th Street, which, while interesting, isn't as tranquil as a view of Central Park. Final thoughts: The hotel is beautiful, but if I was paying $ for a stay, I'd look at cheaper options. I utilized World of Hyatt Points (40k points a night). https://onehappytraveler.com/review-park-hyatt-hotel-new-york/
- W1871UQkatied (10/5): Amazing weekend in NYC! - Amazing stay with my daughter for her birthday! The king studio suite was so spacious and made us not want to leave the room - which was ok since it was a frigid weekend in NYC! Front desk staff are quite formal, which is not my style, but the doorman and room service staff were very welcoming and friendly! The pool area is a highlight for us, especially in the winter! Room service breakfast made us feel like royalty:)
- gaksital (10/5): Best place if your company pays for your accommodations - Of all the hotel breakfasts I've had worldwide, this one is by far the best. Breakfast isn't buffet-style but a la carte. I tried almost everything and it was absolutely delicious. The location is perfect for accessing Fifth Avenue and Times Square. The suites are absurdly expensive but considering the location it's understandable.
- Dobiedoc (10/5): Exceeds Expectations - Always a consistent winner in our book. Great location, amenities and a top notch staff. A special shout out to Alyssa for making this visit extra special
- Y4575ESpaulc (10/5): 5 Star Hotel - Totally worth it! - Best hotel in NYC. Staff was excellent. Room was perfect. Food was great. Had an excellent stay and I will stay there anytime I'm in NYC.
- mark121 (10/5): Five stars (just) - Our stay did not get off to the best of starts. There was no one to help us get six bags out of the taxi when we arrived, so we did that ourselves. And then there was a long queue to check in, with only two desks open. Eventually, a third desk was opened. However, it was the week before Christmas, and New York was rammed! Luckily, things picked up after that. The room was amazingly good. Large and well laid out, it had all the amenities that you could want, huge amounts of carefully thought out storage space, a very large and comfortable bed, a way to operate all the lights from beside the bed, electrical sockets at table height on the bedside table ... and one of the best showers that I have ever had in a hotel room! I don't remember the room number but we were on the 21st floor. The room was beautifully cleaned and tidied every morning, and the staff were all welcoming and friendly. The hotel is very nicely located, and we were able to walk to everything that we wanted to see and do. (It's one of the nice things about NYC, unlike many American cities, in that you can walk, should you want to.)
- 112jaclynf (10/5): A gorgeous Park Hyatt NY stay! - I love staying at Park Hyatts, as an Explorist, and I also had a Guest of Honor award for this visit. Justina was so kind and helpful leading into our trip. My teen daughter and I came in for a long weekend and was upgraded to a beautiful suite and had chocolates/treats inside waiting for us! The room was so lovely and spacious. Heated bathroom floor, TV in the mirror… my daughter was loving the luxurious stay! The location cannot be beat, either! Breakfast was good! The hostess to the restaurant one day (older lady with glasses) and our server both mornings (bald gentleman with glasses) were not very pleasant to be around but everyone else was so kind and warm. The door men always have on a smile and were very helpful with getting us the hotel car for close by trips. A wonderful stay and we will be back on our next NYC visit!
- rebelli0uss (10/5): Will be back again! - Stayed during Thanksgiving Week. Used my guest of honor certificate and upgraded to a beautiful suite! Daughter celebrated her 16th birthday. Excellent in-home dining service, food is amazing and I’d love to be back again! Love their in-door jacuzzi, pool.
- gradycynthia910 (10/5): Best Hotel Location in NY - My husband, baby girl (1 year old) and I visited the Park Hyatt New York for the kick off to my 38th birthday celebration. The location was excellent, right off of Central Park, close to the Rockefeller Center and other popular shopping areas. Great views with large expansive windows. The staff were very friendly and accommodating. We stayed in a junior suite that was spacious and the bathroom was fabulous. We especially enjoyed the rainfall shower and the bidet. The vibe was spot on, quiet luxury for sure.
- L6063TSbrandons (4/5): Lot of Maintenance Issues and Passing Along Inconveniences to Customers - The hotel garage broke so we were unable to get our car out at checkout. The hotel did not call us ahead so our bags were brought down and we were told to just take a long lunch, so we went to lunch and 2 hours went by with no phone call or update. Eventually I called and they called us back to give us an update and to offer us a credit, but it did not cover the added expenses which I felt should have been completely covered for the inconvenience. This was in addition to the spa sauna not being available for use and the drain not closing properly in the bathtub. Overall, I would NOT recommend staying here in January as they have a whole bunch of maintenance items but they don't tell anyone that and just expect to charge you the normal rates for all the luxury amenities that you are not able to fully use.
- jandcbuystuff (10/5): Park Hyatt New York - excellent 5 star hotel - The Park Hyatt New York is an excellent 5 star hotel. We travel to NYC regularly and this is the first time we stayed at the Park Hyatt New York. The suite was amazing, with views of Central Park, well furnished rooms, and 1 1/2 baths with high quality bath products. It was such a treat we decided to extend our stay to 6 nights. The staff went above and beyond to help us, excellent room service (deliveries, requests), and provide pointers to the area. Looking forward to coming back soon.
- annep774 (10/5): 2025 It's A ***Wonderful*** Life: SO GRATEFUL !! - I mean...to stay at The Park during Christmas, has always been a DREAM of mine. I'm just a regular girl from Detroit. My husband on the other hand is a Hyatt "globalist" guy and goes business in NYC and so sometimes I get perks too. Holy smokes. This staff took care of us. Thank you thank you thank you. You made my Christmas come true. Forget 2nd row Palace of Versailles and yes Kristen Chenoweth is the bomb. You are better than the Rockettes and Saks- and they filed for bankruptcy anyway. Xoxo. See you soon!!!!!
- gabe2014 (10/5): Beautiful Hotel - We had a wonderful weekend stay. The staff was very nice and accommodating, allowing us to check in at around 2 pm. The room is meticulously appointed, and the public areas are beautifully done. My one negative comment is the exorbitant price of the restaurant. I found it distasteful no pun intended, to be charged so much for simple menu items. Breakfast of cereal and toast is close to $40. I felt a little fleeced.
- riccardo (2/5): -
- lightedkeypad (10/5): Park Hyatt - Fantastic luxury hotel the rooms are big. The staff is very professional. Location just off Central Park is absolutely premium for doing tourism in New York City. The hotel itself is a little catered to families, but quiet and very comfortable. Note that there is no lounge. This is probably the most basic Park Hyatt property that I have visited, but it is still a very nice hotel.
- suze_shoes (10/5): Quite the Gem! - So many wonderful aspects of our weekend stay here: the security and quiet of the location are appreciated, the staff is warm and friendly, the rooms are comfortable and very well appointed and the Living Room restaurant is exceptional. A very special thank you to Rudy and Adrian who navigated our food allergy issues with care and finesse, never making us feel like we were a bother. Their smiling faces and quiet professionalism is such an asset! We came in for a respite and left feeling refreshed and motivated! Happy to hear that the gym facilities are being updated: this was our only note to improvement. The Peleton was old and did not work well, the floor mats for yoga and Pilates were tired and frayed, and the LLL mirror is outdated for actual use--although having a mirror in the space was good for workout feedback. Keep up the superb work of hospitality--we will be back!
- dhcaldwell (6/5): Park Hyatt NYC: Losing Luster - I live in NYC and occasionally book weekend staycations around town, either for just my wife and me or for us and our kids. We’ve done the Park Hyatt twice, most recently in January 2026. This is a nice hotel with good guest rooms, beautiful bathrooms, and a terrific (by NYC standards) two-lane lap pool and gym. But unfortunately, the value at >$1,000 or 35,000 World of Hyatt points per night is just not there anymore for me. There is a single hotel restaurant, the Living Room. The food is fine, but mostly forgettable and not inspiring (and quite expensive - $16 for a La Colombe cold brew coffee was an absolute insult). The service was nothing special - in fact, I struggled to flag down waitstaff to order our entrees, and again when I wanted to order coffee and dessert. You may ask: Why would you eat at the hotel when you’re in the middle of NYC? And that’s a superb question, because at this hotel, I encourage you not to. I resorted to taking one kid there while my other kids swam in the pool with my wife. Had I not been so lazy, I would’ve had a far superior meal at around the same price at Quality Bistro nearby. My advice: If you want to spend around the same amount in cash per night, I’ve stayed at the Four Seasons Downtown and far prefer that hotel (it also has a pool). If you’re using World of Hyatt points, consider cheaper per night rates at the Andaz instead.
- travelswithfamily09 (10/5): Park Hyatt - luxury: excellent! - Courteous staff, room, pool and fitness areas were clean and welcoming. Hotel location was convenient to many highlights in NYC. Acknowledgement of our anniversary with a hand written note was a special touch. They know how to treat people with respect and provide helpfulness.
- mlawre3490 (10/5): First Park Hyatt Stay - Best Hyatt Stay so Far as a Hyatt Globalist - This is my family's first time staying at a Park Hyatt. We rented a residential suite with an attached room with two double beds on the 20th floor for a family of 4. It was like having a large apartment in the heart of the theater district just a 5-10 minute walk to Central Park and maybe a 15 minute walk at most to Times Square. We had 2 and a half baths with this setup which was so convenient. Before this, I might have said our stay in Paris at the Hyatt Madeleine was our favorite Hyatt stay, but I think the Park Hyatt New York edges it out, at least with my young daughters. It was VERY family friendly, but also had the sophistication and attention to detail that a business traveler or couple without kids would appreciate. The staff was great. The water pressure was awesome. We had such a nice stay here, my wife and I are thinking of going back just the two of us in a few months. Great job Park Hyatt. I would recommend you call the setup we had "the family residential suite" or something similar because it was so convenient for a family to rent this setup in New York. Chloe at the front desk helped me set it up so we were able to rent the rooms in this configuration and it made our trip so so much better. Thanks Chloe!
- bcbg1983 (10/5): Flawless family stay - We recently stayed five nights at the Park Hyatt New York over New Year’s Eve, and it was truly an unforgettable experience for our very first family trip to NYC. Traveling with my husband and our two kids, we felt welcomed from the moment we began planning our stay. The warmth and care started even before arrival and continued throughout, from the festive holiday candy cart to the consistently exceptional service. The location was perfect, right across from Carnegie Hall, walking distance to 5th avenue, Time Square and Central Park. Every member of the team was friendly, attentive, and genuinely kind whether at check-in, housekeeping, room service was delicious and quick, or the pool (shoutout to the nicest pool attendants and lifeguards). The level of hospitality made us feel completely at home during a very special time of year. A special thank you to Laurent and Arantza for going above and beyond to make our stay so memorable. The Park Hyatt New York exceeded all our expectations, and we cannot wait to return. Highly recommended for families looking for a luxurious yet welcoming experience in the heart of the city.
- chdeng (8/5): Unbeatable location and hard product, but operations struggled - Stayed recently as a Globalist. The location is perfect, right next to Carnegie Hall. The lobby is tight, but that’s understandable for the core Manhattan location. Valet was super convenient and the Concierge team did an excellent job. The rooms were clean and the hard product is still great, but the service execution was off this time. We had two rooms and neither was ready until 5 PM. We didn't expect early check-in, but waiting that late forced us to change our plans. Also surprised there were no welcome amenities. It’s rare for a Park Hyatt to skip that for Globalists, especially seeing other reviews posting theirs. We also had a maintenance issue in one of the bathrooms. Great property, but they need to tighten up the operations to match the price point.
- ruslant802 (6/5): Bad service even for a usd 3500/night suite room - For a suite room which cost usd 3500 per night, I found park hyatt new york to be severly lacking in their services. To begin with, we had requested an extra bed upon making the booking to which they replied “ok no problem”. When we checked into our suite, we did not see an extra bed. It took us 2 phone calls and a visit to the front desk to get this issue rectified. No apology was issued. To make matters worse, during our stay, requests for anything from housekeeping (including amenities such as tooth brush and shaving kit) took at least 15 minutes. This is the slowest service among all other 5 star hotels that we have stayed around the world. My wife and 2 kids are extremely dissatisfied with Park hyatt. This is their crown jewel among the hyatt franchises and their overall services was no where near our expectations. We have stayed at several other park hyatts and we were always satisfied. There were other small issues during our stay which worsened the experience further. I hope management notice and provide better training to the staffs at this hotel to avoid many other dissapointments.
- billmspg (10/5): A great property with exceptional staff and care. Absolutely a core Park Hyatt experience. - My family enjoyed an amazing holiday stay at the Park Hyatt NYC. Though the hotel was fully booked and had some delays in sorting the room initially, understandable during the holiday rush, the desk staff took great care of us to make sure we were comfortable, informed of the situation, and were even able to give us an upgrade to an amazing room. Every staff member we met with, from the Front Desk, to Living Room dining staff, to the front door Housekeeping team members were personable, friendly, thoughtful. I've had the good fortune to stay in a number of luxury properties over the years, from Park Hyatt to Mandarin and Waldorf Astoria, and the Park Hyatt New York staff really stood out with their level of care. My sincere thanks to the team, including Dana, Chloe, Anna, and Nausin!
- Imraan1 (10/5): Exceptional all around ! - This was by far the best stay I have had at any hyatt property this year. Exceptional service , exceptional location, exceptional breakfast, property is very well maintained and no ask was too difficult The gym is excellent as is the steam bath All in all this hotel is in the top 3 for a New York stay
- jamessT2596XM (10/5): Park Hyatt deserves an Oscar for winning best hotel in New York - Our family’s Christmas stay at the Park Hyatt New York was nothing short of magical. From the moment we arrived, it felt less like checking into a hotel and more like family welcoming us into a beautifully curated home in the heart of the city. Traveling during the holidays can be hectic, but the staff at the Park Hyatt New York made everything feel effortless. Every interaction was filled with genuine kindness, patience, and warmth. It was clear they weren’t just doing their jobs; they truly cared about making our holiday special. The hotel itself is stunningly elegant yet incredibly comfortable. After long walks through Central Park, returning to our room felt like stepping into a peaceful retreat. The spaciousness, thoughtful details, and quiet luxury made it easy for our family to relax, laugh, and simply be together — which is what the holidays are really about. We had our first breakfast in New York at the hotel’s “the living room” which is located in the lobby. The restaurant is absolutely beautiful with modern decor and stunning 30 foot ceilings. We arrived at 7am as the restaurant just opened and Kamil greeted us with a warm genuine smile. We’ve stayed at 5 different Park Hyatts in the past 5 years (Kyoto being the most recent) and no one has made us feel as special as Kamil. He has the unique gift of hospitality. He went out of his way to treat us like family and made us feel very special. All of his small gestures, friendly smiles, and thoughtful attention to detail, turned simple moments into special memories. During a season meant for connection and joy, the Park Hyatt delivered both in abundance. Spending Christmas in New York is always special, but spending it at the Park Hyatt New York elevated the experience beyond anything we could have imagined. Our days were spent with full hearts, lasting memories, and deep gratitude for a team that understands true hospitality. This is a place we will return to — not just for the luxury, but for the people who made us feel so genuinely at home during the most meaningful time of year.
- mraz70 (10/5): Awesome 5 star property - Great Christmas stay at the Park Hyatt. The level of hospitality is incredible. Would highly recommend for any visit to NYC. Great location, great rooms, great service and great common areas including an awesome lap pool. It’s our go to place for visiting the city.
- leighdoane (10/5): Incredible service - Great weekend stay with my family. The staff went above and beyond to make sure we felt comfortable and had everything we needed. We had a great view of the city. Pool, hot tub and steam room were very relaxing.
- N2752NOroberts (6/5): quick holiday stay but dont make it too quick if room isn't ready you wont enjoy your stay leave ROOM FOR ERROR - Ive stayed in this hotel a few times I wanted to take my family and in-laws for a quick 24 hour holiday trip to NYC I booked 3 rooms which one wasn't ready till 7PM which is unacceptable it was our Main room so by the time we got in the room and unloaded our stuff the day was gone and my kids did not get to enjoy the room Evelyn was amazing and really tried her best its not her fault its a shame I think its because they allow Hyatt members that have status check out very late which affects the person checking in in my case it was for only one night so the night was ruined and also couldn't put my kids to bed until the Cot came that was a whole other story I dont want to write about
- richardo48 (10/5): A Truly Unforgettable Stay at the Park Hyatt NYC - I’ve been staying at the Park Hyatt NYC on and off for nearly 10 years, and the experience has remained remarkably consistent. The hotel and rooms are in the same excellent condition as my very first stay, and the level of comfort and service is the same every time I return. That consistency over the years is what keeps me coming back.
- adeolaa585 (10/5): Winter Wonderland - The best winter vacation! Park hyatt exceeded our expectations and it was so so hard to leave. The kids felt bereft leaving the hotel and they always look forward to going home after a vacation till PHNYC!!
- Monica_MN (10/5): Wonderful Experience - My daughter and I had a long weekend in NY to go to Christmas shows and shopping. It was great to have a Standard Suite for a little extra sitting space, and start the day out with a delicious breakfast from our room every morning. We had a GOH Award, which provided us with the suite and breakfast each day, which was wonderful. I wish we could have experienced the hot tub & pool, but by the time we got back to our room each night, it was closed. Instead, I would soak in the large bathtub each night. The beds & pillows were comfortable. I loved every minute of it, and will definitely choose this place next time I'm in NY.
- AlysonS821 (10/5): The best splurge I've ever done! - Don't have enough words to describe how amazing our stay was. We stayed one night using a Guest of Honor certificate-- we were upgraded to a phenomenal suite, wonderful room service for breakfast, extremely thoughtful touches like handwritten notes, treats, and luxurious slippers. All the staff we interacted with were welcoming and engaging. The Park Hyatt helped make some fantastic memories for me and my mother we will not forget!
- BackPacker790505 (2/5): Shocking condition and service – not a 5-star experience - Honestly, I don’t know how this is still considered a flagship Category 8 property. The whole experience was a massive letdown from start to finish. First, the room condition is unacceptable for this price point. You expect luxury, but I walked into a room with cracked stone tiles in the bathroom, chipped furniture, and scuffed-up floors that looked like they hadn't been properly maintained in years. It feels completely neglected. (Attached photos so you can see I’m not exaggerating). Then there’s the service, which was just as bad. We called down for extra pillows and a fan at night. We waited an hour, nothing. We had to call again just to chase them up. When the fan finally showed up, it was in such bad condition I didn't even want to turn it on. To top it off, the Globalist recognition was insulting. I could see suites were available (and even being marketed for lower prices online), but they still tried to upsell me on an upgrade instead of honoring the benefit. It feels like they’re just resting on the location and name at this point. Save your points and go elsewhere.
- stevekX3888GD (10/5): No better way to get in the holiday mood - Another phenomenal stay at our home away from home pied au terre in the city! There is no more friendly and attentive staff anywhere (except at maybe another Park Hyatt!)!
- Roses826 (10/5): Amazing Holiday Stay - This is our second annual stay at Park Hyatt for NYC Holidays and it was even more amazing than last year. We are Hyatt Globalists and got to take advantage of the free parking and free breakfast perk. The hotel and staff are all amazing, friendly, and going above and beyond to help. In the lobby, every afternoon they had a candy bar for the holidays that the kids loved. They also had little robes for the kids which was perfect for using to go to the pool every evening. The heated pool and hot tub is an amazing way to end each day. shout out to the gentleman at housekeeping. He was the nicest and helped us so much. We can't wait to return next year for the holidays!
- E5724QOdouglass (10/5): Best NYC Hotel - My wife and I stayed at the Park Hyatt for 4 nights in early December. Cannot say enough about this Hotel! We have stayed in the city at numerous hotels over the years and this was by far and away the best. Location is awesome and out of the noise of the busy areas. Easy walking distance to all the places you want to visit. The best part was the hotel felt like a Quiet retreat in the middle of a busy city. No waits for the elevators, Large Quiet King Room, heated bathroom floors, and a comfortable bed. Entire staff were professional and friendly. Highly recommend.
- Gang1 (10/5): Felt like home - Wonderful experience that felt like home away from home. A very special thanks to Arantza Rodriguez Orozco Of Guest Experience!
- FreddySmitty5757 (10/5): Feels Like Family in the Heart of NYC - We stayed at the Park Hyatt New York during the holidays and were blown away by the warmth of the staff. From Sam and Aktor’s friendly greetings to Dawn and Evelyn’s smooth check in, every interaction made us feel welcome. The highlight was Kamil, whose daily kindness and genuine care made us feel like family. No matter how many times we passed by, every staff member greeted us warmly. In a city known for its fast pace, the Park Hyatt truly stands apart with service that is heartfelt and a refreshing relief from the bustle outside.
- peterl967 (10/5): Wonderful timer at Park Hyatt New York - From the entry way to the check in process to the beautiful suite, the hotel was beautifully decorated and welcoming. We had a wonderful 2 night stay and will return! Thank you Park Hyatt!
- 477marissaj (10/5): Incredible Thanksgiving Stay! - Thanksgiving at the Park Hyatt was perfect! Gorgeous rooms, amazing service, amazing breakfast! Close to parade route, wonderful with children. We will be back!
- Traveleraroundclock (8/5): PHNY visit as globalist - The Verdict: This is definitely a perfect vacation place. The room size alone makes it a standout in Manhattan—even the regular rooms are huge. Highly recommend for the space and luxury. Service & The "Sleep Suite" Upgrade: The check-in process had a rocky start; we weren't able to get into our room until around 6 PM, which is a bit off for the service expectation at this price point (likely due to weekend staffing). The Recovery: However, the staff owned the mistake. Because of the delay, they upgraded my Globalist status reservation beyond the standard suite to a Sleep Suite and offered extra dining credit. I appreciated that they made it right. Room Condition: The suite was fantastic. The only oddity was finding a clothes cover left on top of the closet that was quite dusty. I didn't touch it, but I informed the front desk upon departure so they could handle it. And the hairdryer was so weak and not up to the PH standard. Probably need newer or better brand one. Otherwise, the room was pristine. Food & Globalist Benefits: The food was awesome. Breakfast: As a Globalist, you get one entree, a hot drink, and a cold drink per person. A massive perk is that you can order this via Room Service during breakfast hours—perfect for a lazy morning. Amenity Tip: Make sure to ask for the Le Labo sampler on Madison & 65 th st; it's a great little luxury touch. Overall: Despite the wait, the service recovery and the quality of the room and food make this a top recommendation.
- Global42286332530 (10/5): Park Hyatt NYC - Truly Unforgettable - We love this amazing property in the heart of the city Staff and hotel is A+ No need to look further for 5 star service and accommodations
- FarAway10807695411 (10/5): They Make Business Trips Pleasurable - I have been a regular guest here for several years. It is an amazing property with a bevy of different, excellent room types and an unparalleled staff. The property is exquisitely maintained by a friendly, professional staff. For a slice of retreat from the hectic world outside, treat your self to a visit to the pool and spa. The do-not-miss, whether you are into cocktails or mock-tails, is a visit the magical mixologist Amanda - she may just be the best bartender in NYC!
- FullAndBy (10/5): Dream to return - We will dream about returning to this hotel. The Park Hyatt brand is a favorite of ours, and this one is no exception. There are some slight signs of aging in soft products, but we still prefer this hotel over others in NYC given its spaciousness, vibe, service level, room service, views, points-program participation, etc. This hotel can reflect the energy and coolness of the city while also allowing you to calm and relax.
- TAto186338 (6/5): Not worth the price - Friendly staff but not worth the price charged and level of service leaves a lot to be desired particularly front desk coordinating with housekeeping
- Z2275RHjennyb (10/5): Absolutely fabulous! - This hotel is absolutely fantastic! It is wonderfully situated in close proximity to Central Park (a couple of blocks), Carnegie Hall (directly across the street) and Times Square (an easy walk). All of the front desk staff, Amy & Michael (concierges) and Akthar (doorman) were absolutely AMAZING! Everyone went so far above and beyond to make our mother/son birthday trip so special. Amy found out prior to our trip that my son, Tristan, is a huge transportation enthusiast and sent me not one, but two incredibly detailed emails outlining all of the activities that were exceptionally helpful with our trip planning and made our stay even more special. We received a fabulous room upgrade (we are World of Hyatt members) and the incredible view and extra space was absolutely fantastic. We did not eat at the hotel restaurant, as my son wanted a more traditional diner experience, but we highly recommend Carnegie Diner & Cafe (across the street) for great service and food. Thank you for everything Park Hyatt New York!’! We will definitely be returning!
- Ceobabe (10/5): The best of hotels in Manhattan! - Always the very best of hotels in Manhattan. The only place I stay in NYC. The staff are exceptional, breakfast delicious, rooms large and welcoming.
- Happiness13422205233 (10/5): Great time in NYC - The hotel has a great location. Not a fan of second floor check-in. The room was beautiful with a nice view of the Central Park trees. Staff very nice. Complementary car service a real plus. Great room service.
- 322kaitlyny (10/5): ⭐️⭐️⭐️⭐️⭐️ Excellent stay for the NYC Marathon weekend! - We absolutely loved our stay at the Park Hyatt! We needed a hotel for the NYC Marathon, and the Park Hyatt did not disappoint. Despite a very busy weekend in the city, the staff was exceptionally friendly, professional, and accommodating. The restaurant had great food and was wonderfully kid-friendly as well. The rooms were spacious — especially for New York City — and the large rain shower was exactly what we needed after running the marathon. The pool and gym facilities were clean, spacious, and truly excellent. We also really appreciated that the hotel proactively offered a credit for the brief wait for our room without us even having to ask — a thoughtful gesture that stood out. Everything about the property was spotless, and the beds were incredibly comfortable. The parking garage next door couldn’t be more convenient. We had a fantastic experience from start to finish and will definitely stay again!
- Tigerlight206 (2/5): Once grand now crappy - go somewhere else to spend your money... might still be ok to burn Hyatt points... - This was my fourth and final stay at the Park Hyatt New York. Former 7-year Globalist who has moved loyalty to another chain but had previously great experiences at this property. This experience made me glad I've moved on... First - the hotel needs a renovation. You can see wear and tear everywhere. Nothing has been changed or updated in 10 years! The back of the front desk wall area is embarrassingly worn - and there's really no excuse for a FIVE STAR property to look shabby. Several elevator buttons didn't work. In the room, the bathtub main faucet didn't work. Up at the (formerly divine) pool area the steam room smelled more like 24 Hour Fitness than Park Hyatt and would only heat to about 100 degrees (WAY less than it should - the pipes sounded all janky as well...) The restroom/locker room near the pool wasn't clean, and there's missing tiles/mismatched tiles, and RUST all over the bottom of the pool.... Common guys - this is pathetic! No longer a Globalist meant no free breakfast yet we intended to spend a $1,000 or more on food and drink in The Living Room because it used to be excellent. One breakfast and we never went back over three days. The food served was terrible. Cold. Cheap. Nothing like what it used to be. The Lobster Scramble was amazing BEFORE but today it tastes like something that came out of box in a freezer. The eggs benedict wasn't much better. Yuck. The servers (some) look like they are wearing a modified hazmat suit which doesn't exactly add to things... Service was never great here but you shouldn't have to call TWICE to ask for your room to be serviced. I'm pretty sure housekeeping tried to skip us. We finally got cleaned AFTER 3pm... then it was more prompt but only when I asked to talk to a manager (who called back and left a voicemail with zero apologies or anything else). Bottom line - while this might be an OK place to burn Hyatt points, there are far far better places to spend your money at in NYC....
- 352jones (8/5): Good location, expensive - We stayed in a one-bedroom suite, which was very spacious with ample room for our luggage and hangers. The bathroom was excellent—clean and well-planned, and we particularly loved the shower. The bed was comfortable, although the pillows were small and thin; next time, we will request an extra one. There was only one bathrobe provided. Our room, 1203, had a view over the roof of another building with unsightly equipment, so if you want a better view, I recommend asking for a higher floor. The sofa and pillows looked worn out, with feathers sticking out at the corners. The hotel corridors were rather dark, and the elevator was very dimly lit. Upon exiting the elevator, we noticed a lack of clear signage indicating the room numbers.
- teamtieke (10/5): NYC Park Hyatt - Amazing experience. The staff was able to offer incredible recommendations. The hotel felt individual, excellent personal attention.
- toddtQ6041ZL (10/5): Wonderful Park Hyatt - Park Hyatt was an exceptional hotel. They acknowledge our anniversary and gave us a small wonderful package. The room was super clean and spacious. The staffs were very helpful in recommendation to nearby restaurants and they do provide car service for short distant around the city. We had a wonderful weekend and enjoyed every moment of it especially at the hotel.
- jittery_eric (8/5): An Impeccable Oasis in the Heart of Midtown Madness - Some of us aren’t customarily able to rub elbows with billionaires, but you can visit the life of the 0.001% at the Park Hyatt New York. Guest rooms occupy 16 floors of One57, a 75-story architectural statement whose upper floors are home to people with properties and staff in multiple continents Much to my surprise, especially since I am not a Hyatt Globalist, I was upgraded to a one-bedroom suite that measured more than an astounding 1,000 square feet. This came as a particular shock because a Guest Experience Manager sent a pre-stay email admonishing not to expect upgrades: “[W]e encourage you to contact us in advance to discuss pricing and availability. We cannot guarantee complimentary upgrades at this time.” I’m not sure how purchasing an upgrade differs from simply reserving the room category you want, but no matter. To put the upgrade in perspective, there is currently a 1,021 ft2 one-bedroom apartment available for sale in the building for a cool $3.85M. My suite felt roughly the size of a cozy home with high ceilings, enormous windows, and finishes so refined they might reduce a minimalist to tears. Everything hums, slides or glows with quiet automation. Then there’s the bathroom, spacious and sybaritic with beautiful marble galore, an enormous multi-headed shower and separate soaking tub. Rarely does a toilet rise to the level of conscious thought let alone mention, but this magnificent automated contraption boasts high tech bells and whistles I have only seen rivaled in the loos of the Four Seasons Lana’I in Hawaii and the Tokyo American Club in Japan. Even the lid of this porcelain throne demonstrates respect by opening automatically and standing at attention when one enters the WC. Finally, there is the lovely touch of heated bathroom floors that will sure to be even more welcome as seasonal temperatures drop. The centrality of the location is a double-edged sword in one critical respect; it is at once convenient and cacophonous. It’s the trade-off for being in the middle of Manhattan’s most coveted corridor a block away from Central Park. Because the Park Hyatt occupies the lower floors of One57, your proximity to 57th Street traffic is not theoretical; it’s up front and personal. And emergency sirens in New York aren’t merely loud; they’re practically militarized, routinely clocking in at 120 decibels, roughly the same as a jet engine spooling at full takeoff power. That’s 10 decibels louder than the most soaring chorus at a Sabrina Annlynn Carpenter concert at Madison Square Garden down the street. NYC sirens are so loud Councilwomen Carlina Rivera and Gale Brewer introduced a bill to the New York City Council to lower the sirens to a maximum of 90 decibels and modify their shrill tone. Somehow, I don’t see this happening. Add to the sirens trucks equipped with train horns, taxis venting their gridlock frustrations through spirited blasts and Yamaha FZR 1000cc motorcycles with modified exhaust, it’s enough to make one yearn for the relative aural modesty of a Dodge Charger SRT Hellcat. At this is level of clamor, even triple-paned glass and earplugs are powerless. My experience with the level of noise may not be representative of customary conditions. My stay coincided with the 80th United Nations General Assembly, an annual event that creates notoriously grim traffic in Manhattan. During my stay, the President of France found his motorcade at a dead stop due to the operations of a competing motorcade transporting the President of the United States. The gridlock was so severe that Mr. Macron hopped out and simply walked to his next meeting. The UNGA also entailed what the Park Hyatt euphemistically termed “enhanced security protocols” at the hotel. One morning I alighted to the ground floor lobby only to find a dozen Secret Service Police, half a dozen Secret Service Special Agents, a phalanx of NYPD and other assorted earpiece wearing security personnel along with a walk-through metal detector and TSA-style luggage screener. Not the most relaxing environment to say the least. Thankfully, heading up to the pool/spa/gym on the 25th proved to be a world apart with only a delightful lifeguard (families take note: complimentary pool games and toys available) looking after a beautiful 65’ pool in a commanding three story atrium along with soothing in-pool sound design especially curated from recordings made at Carnegie Hall across the street. How’s that for a “only in New York” experience? If your idea of serenity runs more toward the monastic, you might prefer the Mandarin Oriental (previously reviewed) a couple of blocks away where the rooms are at least 280’ in the sky, occupying floors 35 to 54 of the Time Warner Center. The only thing you’re likely to hear there are the gentle flapping of the wings of the angels on high. Still, I found the Park Hyatt to be more inviting and magnanimous and the MO more formal in style. The other main difference between the two properties is the Park Hyatt restaurant The Living Room overlooks 57th Street and The Russian Tea Room and Carnegie Hall across the street while the MO Lounge is an aerie with commanding views of Central Park. As impressive as the Park Hyatt NYC hard product is with tasteful design, luxury appointments and some of New York’s most singularly spacious rooms, the hard-working people who shine most brightly. Despite the building’s neighborhood and clientele, the staff here are disarmingly amiable. Even though everyone else in the lobby might be wearing couture ranging from the sublime to ridiculous, carrying an obligatory lapdog and awaiting bellmen to assist with their Louis Vuitton travel trunks, somehow the staff maintain a bonhomie free of pretense. Every interaction from my initial encounter with the bellman felt like it came from actual human warmth, not a training manual. Their ability to navigate the vagaries of diplomatic luminaries and accompanying entourages, managing DEFCON-level security concerns, satisfying the expectations of discerning world travelers and accommodating odd pikers such as me with equal aplomb is beyond impressive. Special thanks to housekeeping for keeping the suite in immaculate condition throughout my stay and to Mamadou and his front desk colleagues for their gracious welcome (and the upgrade!) and infectious enthusiasm for all this Hyatt flagship outpost has to offer from cold martinis to heated floors and everything in between. I would count myself lucky to return, but perhaps when the UN is not in general session.
- caitlinabel (10/5): Iconic - I originally booked 4 nights at Thompson which is the next block south. Hubby wanted to splurge for PH NY, so we did. I redeemed 180,000 points for 4 nights. We took a redeye flight from LA, so we got to the hotel quite early around 9 AM. We did not expect our room to be ready, they were nice enough to let us freshen up in the spa. We walked around Central Park, our room was ready around noon. I booked a standard king room, it was upgraded to a king with city view the morning of. We had a partial view of Central Park, the buildings were in the way. The room was very spacious for the two of us. Some fixtures were loose, a little surprised for Park Hyatt standard. I wish they had Dyson hairdryer, hopefully that’s something they can consider in the future. Service was fantastic. Rudy, our waiter was very nice. Kamil, the manager was also very personable. As a Globalist, our daily breakfast for two was completely covered whether we dined at the restaurant or in room dining. Room service was very efficient, 15-20min tops. Housekeeping did forget to replenish some amenities such as cotton pads, bath salts, etc. Not too big of a deal, but again, surprised for PH standards. We also received a nice welcome amenity from our Concierge, that was very much appreciated.
- M110UHstevens (10/5): Park Hyatt NYC - Exceptional hotel in prime location close to Central Park. Attentive and friendly staff. Highly recommend. Family friendly.
- kneel126 (10/5): ABSOLUTELY EXCELLENT - The Park Hyatt NYC is truly excellent. The location is perfect for theatre. The building is well maintained presenting iytself as the luxury hotel it is intended to be. The rooms are clean and attractive with a great bed, lighting, drapes, TV and outstanding bathroom. The Dining Room is excellent. Staff is extremely well trained.
- amyaE6119TB (10/5): Park Hyatt New York is Amazing! - We had the most amazing time!!! Great location, amazing food and the best service. Mamadou, at the front desk was so welcoming and helpful. Muhammad, brought our room service everyday and was our very favorite person!! He was so kind and helpful.
- NicholasS2086 (10/5): Excellence Defined - Exceptional service, amenities, and fantastic restaurant making for a very enjoyable stay. Hyatt has lived up to their reputation and exemplifies this in their quality and valued services.
- kandctravel (10/5): Quick Stay - Always an excellent experience, rooms are showing a little age but overal a pleasant experience. Breakfast was delicious.
- retireeWashingtonDc (10/5): Everything Was Perfect - Had a delightful experience at the Park Hyatt New York. Hotel is centrally located, easy to walk to theater and shopping. Service was excellent, friendly and helpful people at all levels. Room was large with 2 closets and plenty of shelf space. Great bathroom with an excellent shower.
- travelnpoints (10/5): Amazing staff - Great overall experience with excellent staff. The property was clean, up to date and beautiful, but the staff was what really made the property stand out including great front desk, bellmen, and housekeeping.
- BigCane00 (10/5): Park Hyatt Rocks - We were in NYC to see the US Open tennis tournament in Flushing but wanted to stay in Manhattan. This property certainly lives up to Park Hyatt standards (I have been to a few – and they are all great). The rooms are in great shape. The décor, the style, the service, and the hallways, the common areas and the building are superb. This is indeed a luxury property. The hotel has a pool with a separate hot tub and steam room. They are not too big (as you would expect for NY) so they get a bit crowded in the afternoons (after everyone is back from sight seeing and shopping and before dinner). The property is located across the street from Carnegie Hall and a couple of blocks south of Central Park and nearby to several of the subway lines. It is kind of like in the middle of the middle of Manhattan with Hudson Yards to the West and the East River on the East. Sure it is pricey but it is a Park Hyatt and you definitely get what you pay for. You pay a lot and get a lot. I would stay there again when I am in NYC.
- Onceaweek (10/5): Great stay - Great, clean hotel, beautiful room great location, staff super nice easy valet parking walk to everywhere. Highly recommend usually stay at the Ritz same level Of service and comfort
- travelingabc2024 (2/5): Underwhelming stay at the Park Hyatt NY - Booked a night at the Park Hyatt New York to celebrate a birthday. The team gives off a weird vibe. Like tired or disinterested or probably both. It's the kind of service one might expect at a Hyatt Place or even a Hyatt Regency but it was unexpected for a Park Hyatt. The best service experience was with our waiter at breakfast. He was great. The rooms looked nice but there were dead bugs and flies at the windows which was kind of unsettling.
- michellebG9261JZ (10/5): NYC Sanctuary - This hotel offers luxurious amenities, best-in-class service, and quiet, restful accommodations. You are so close to Central Park, Carnegie Hall, great restaurants, and amazing shopping. Although this stay was for business, they have some great benefit for kids and a very well-appointed gym. I have not yet tried the spa but, look forward to booking next trip based on colleagues' positive experiences.
- alynn113 (10/5): Wonderful Service and Great location! - staff was so accommodating, loved the location, room was bigger than expected, hotel went above and beyond to recognize our anniversary
- l33tTravels (2/5): Good hotel, bad experience - I stayed here couple of weeks ago, had a horrible experience. I'm a Globalist and I requested early check-in, which can be granted if there is availability. Turns out my early check in was granted and I received an email that my room was ready. Great. I left a friends place early, drove for an hour only to find out that ITS not ready anymore or they gave it to someone else.. And I spent the next 4 hours waiting. Other than this horrible experience the hotel itself is very nice, the breakfast and dining options are great.
- 520beckieb (10/5): Trip of a Lifetime to NY !!! - The Park Hyatt was great, the suite as beautiful, the Concierge assisted with shopping and restaurants, they were friendly and very knowledgeable.
- Aaronorlo (10/5): park hyatt is a thumbs up - the park hyatt new york is my go too in nyc. the staff is amazing and the facilities are well maintained. the room sizes are great and the location cant be beat.
- 1800Herman (10/5): Five stars from a Golden Retriever with high standards - We had a roomy suite, which was quite comfortable. The room was in great shape, bed comfy, bathroom spacious, shower fantastic. My husband reports the gym was excellent. The staff was friendly and helpful. Decor was uninspired. Location convenient. They are very dog friendly, CP 3 blocks away.
- Y4067QXhelenl (10/5): Amazing stay at the Park Hyatt NY - I stayed with my parents and 5 year old daughter in a One King City View Room suite for one night. We were able to check in at 12:30p and got to check out at 4p. The staff were all very courteous and friendly. The room was amazing! Top-notch amenities. Loved the heated floors in the bathroom and shower. Very comfortable bed. I found the hotel to be family and kid-friendly. The location is amazing, literally a block away from Central Park and across the street from Carnegie Hall. Highly recommend this hotel!
- SusanK456 (10/5): Dreamy room - we were there for 3 nights. Hotel exceeded my expectations. Bathroom was fabulous and room AC was whisper quiet. really loved our stay there. we had to move to another hotel for 2 nights - category 6 not even in the same orbit as Park Hyatt
- JohnnyT793 (10/5): One of the best in NYC - Second time at the Park Hyatt and still one of the best hotels in NYC. Excellent stay and experience throughout. The food was incredible, as was the service.
- Curious01934821441 (10/5): Perfect stay during US Open - Rooms are large by NYC standards. We appreciated the comfortable beds and rain shower with strong water pressure. Every breakfast item was delicous and wait staff is so kind. Kudos to the entire staff from Doorman/Bellman, Front Desk, and House Keeping for small touches such as greeting us by name whenever we returned to hotel, a kind note by housekeeping, front desk doing the best to accomodate our requests. Lastly, a special shoutout to Justina Hillman from Guest Relations for the pre-arrival welcome email acknowlegding the occasion of our visit and also ensuring our request for connecting rooms were set aside.
Photos
