Hotel Boutique Casa San Diego

Location: Avenida Acueducto 197, Morelia, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Air conditioning
• Restaurant
• Terrace
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Sauna
• Massage services
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Coffee Shop on site
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Garage
• Health or beauty spa nearby
• Hosted evening meal (reserve)
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a dining area as well as garden views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room

  This room features a king-size bed, a sofabed and flat-screen TV with cable channels. It also has a dining area. Some of these rooms have city views and views of the aqueduct. Please note that the room rate is based on 2 guests. The maximum occupancy is 3 guests (see Hotel Policies).

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a dining area as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe King Suite

  The fireplace is the standout feature of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Fireplace
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• jey (10/5): - It's really beautiful. Just walking distance from centro , quite location. Helpful staff and big quality on breakfast ( too big for us)
• Ana (10/5): -
• David (8/5): Great location and quiet refuge close to everything. - Quiet room. Awesome location. Beautiful building. Good breakfast. Nice staff and housekeeping. Rooms don't have good air circulation, and there was intermittent foul smell from outside if we opened the patio door (which was the only window.
• Joel (8/5): Big expectations small room. - The staff was attentive and professional. The room was on the smaller size.
• Donald (9/5): - Beautiful restoration of a historical property. Comfortable beds. Nicely appointed rooms. Very strict about their "rules", but I definitely give points to the fact they were more flexible in the end.
• Tamara (9/5): Nos encanta este hotel, que nunca pierda su esencia. - Me encanta que es un hotel muy tranquilo y súper bien ubicado, además de que siempre son muy amables. Siento que esta vez (tercera ve que los visitamos) estuvo más descuidada la limpieza de la habitación y la atención al cliente, nos sentimos algo olvidados.
• David (9/5): Location location location ! - Beautiful building in a fantastic location. Staff were very nice and attentive. Room was comfortable. Breakfast was very good. 2 pkts. of instant coffee was all there was in the coffee setup along with a silly little plastic hot water machine. Nada más.
• Jaime (10/5): We felt at home during our stay - Cozy, spotless, very friendly staff, modern colonial style, loved it
• leonora (6/5): Very average, not boutique at all. - Great location. Close to everything and even for the very centric location it is not that noisy. They really need to step up, they are advertised as a boutique and they are truly not. They do charge as boutique tho! 1. They need a valet parking service asap! It is advertised to include parking but they do not disclose parking is close by and you need to be crossing a very heavy traffic avenue. Now imagine doing that with your luggage on a Sunday because the avenue is closed for cyclists! 2. They made a mistake with elder parents room, they asked us to move rooms on our second day there. We had no issues… mistakes happen but we asked for extra towels and blankets. We ended our stay without them. 3. Overall maintenance. The bathroom walls are moldy, they need to clean properly. The tap for cold water in our shower was stuck and you needed to hold with both hands to move. There is a smell coming out from the drain. The lights in the bathroom are terrible. The towels quality is terrible, super small and cheap. The bathroom products are also very cheap… they could step up here and do a collaboration with a local producer. 4. There is not enough staff in the restaurant and the servers are running around between the tables and the in room service!! This boutique is normally used by people from out of town attending weddings, they have all the chances to be amazing and it’s really just mediocre.
• Sergio Misael (9/5): -
• Joachim (9/5): Für eine mehrtägigen Besuch in Morelia eine klare Empfehlung. - Das Hotel liegt etwas ausserhalb, aber trotzdem nahe am Zentrum und zu anderen Sehenswürdigkeiten. Da das Zimmer nicht an der Strasse lag, war es sehr ruhig. Das Bett und die Ausstattung des Zimmers sind sehr gut und komfortabel. Das Frühstück a la Cart ist schmackhaft und reichlich. Das Personal freundlich und hilfsbereit. Die Rezeption ist manchmal etwas inkompetent.
• Gerardo (10/5): -
• Dora Luz (10/5): Muy cómodo y limpio - Son muy amables, atentos, serviciales Ojalá el estacionamiento estuviera más cerca y accesible, como el terreno de a lado. La calle del estacionamiento es muy chica y esperar a que abran hace que sea riesgoso x que no caben los coches
• andrea (10/5): Excelente experiência em Morelia, pertinho do Centro Histórico. - Excelente hotel boutique, super bem localizado, equipe muito cordial, Chef excelente, alimentação super saudável, muito bem balanceada e saborosa. Voltarei com certeza.
• Monica (10/5): -
• Nobuaki (9/5): 雰囲気が良い街を観光 - セントロへのアクセスが徒歩約20分と良好で、街の雰囲気も良く治安も良いと感じた。 部屋の造りの雰囲気が良い。また朝食も美味しく評価できる。 特になし
• Carlos Enrique (10/5): -
• mercedes (10/5): Will recommend and for sure coming back - Nice and peaceful area very clean rooms the employees were very helpful and friendly
• Emilie (8/5): Good value for the price. Location was excellent - Location and food Room wasn’t sound proof, could hear everything outside
• Magaly (10/5): GREAT Hotel -GREAT Service - Excellent Location. - The location is great! The bed was very comfortable and the food was great. All hotel staff were attentive and Ivan made the most delicious Vampiro drinks! The house is located on los Arcos avenue so I assumed we would hear some traffic in the AM but we did NOT. The walls must be super thick with adobe or cantera because we slept soundly even though we were near the front on the Arcos avenida side. There was a private event in the large terraza one of the days we stayed and you could hear party noise until about 12PM. The terrazas are mostly for private events and are great for celebrating special events. N/a.
• Barb (10/5): - Breakfast was a great selection and super delicious. Front desk staff were friendly.
• juan carlos (10/5): - Falta coordinar el estacionamiento
• Graciela (2/5): No hay estacionamiento ni seguridaden en el hot!!! - El lugar es muy agradable las habitaciones son muy comodas y espaciosas el perdonal del restaurante y bar excelente. Lamentable mente en la aplicación se menciona que cuentan con estacionamiento y el hotel no tiene estacionamiento. Yo llame al hotel y también me confirmaron que tenían estacionamiento y no es así. Tuvimos que dejar la camioneta afuera del hotel y nos abrieron la camioneta y dañaron la chapa y el hotel no se hizo responsable de nada perdi mas de $4000 pesos. Definitiva mente si viajas a Morelia en carro este no es el hotel para hospedarte. Ellos cobran por todo que si quieres cancelar te penalizan con el costo de una noche que si pierdes la llave te cobran $300 pero si te abren la camioneta en su hotel no se hacen responsable de nada. Espero que este mensaje sirva para que no le pase a alguien mas otro accidente así.
• Oliva (10/5): -
• Javier (1/5): -
• Patricia (9/5): The rooms are wonderful and the hotel is very well located. You can walk to the main attractions. It - BREAKFAST WAS NOT THAT GOOD. I ORDERED QUESO ASADO. IT WAS SALTY AND OVERGRILLED. ALTHOUGH COFFEE AND FRESH FRUIT WERE GOOD. BREAD WAS NOT GOOD. BREAKFAST!
• Gabriel (9/5): - Buen lugar, excelente trato del personal y buena ubicación Que nos tocó limitada la atencion del Restaurant, por eventos contratados, para comida y cena
• Pedro Hernandez (10/5): - Excellent cervicio
• Jose A (8/5): - Las almohadas
• Veronica (10/5): - Muy amables buen servició, excelente limpieza
• Lilia (8/5): - this was my 3rd stay at this charming boutique hotel. The staff are super kind and helpful...very quiet area near beautiful parks and the linen and bed very comfy
• Manuel (10/5): Great location - Excellent Every thing was perfect
• JOSE (10/5): - Precios accesible
• Roberto (10/5): Joya en Morelia - Un hotel con excelente ubicación, atención personalizada, cuartos grandes con instalaciones de primer nivel, decorados con muy buen gusto. Su precio justo para el nivel que ofrecen.
• javier (6/5): - La cama muy deforme
• Claudia (10/5): - Muy bonita atención
• Rodrigo (4/5): - Cada vez empera más la calidad del hotel, teniendo uno de los lugares más privilegiados de Morelia, el agua caliente tarda en salir 25 min caliente, desperdiciando cantidades increíbles de agua. No tiene nada de hotel boutique más que la ubicación privilegiada. Ojalá pronto tomen cartas en el asunto que cada vez está peor el servicio, limpieza, las toallas super viejas, lastima.
• Jean (10/5): - It was a short but very pleasant stay. We enjoyed everything!
• Marco (10/5): - Me encantó este hotel
• Marco (10/5): - Me encantó! El personal atento
• Ivan (10/5): - Todo excelente
• Florencia (10/5): - Y
• Rafael (10/5): - El lugar está muy agradable y hermoso. La atención del personal muy buena, muy atentos y sobre todo buscan hacer que te sientas contento y agradable en tu estancia. Puntos a mejorar: El agua caliente tarda en salir y se desperdicia mucha agua. El restaurante tarda un poco en dar el servicio. Eso no demerits al hotel, al contrario es un punto para subir de nivel del servicio. Muy recomendable el lugar
• Karyn (10/5): Casa San Diego is a charming hotel with a great location and ambiance - It is a beautiful hotel, wonderful location, friendly staff, amazing breakfast a mini fridge in the room would have been nice
• Robin (10/5): - Fantastic architecture and design. Location with the Acueducto outside the front door is extra special. Comfortable beds!
• Mark (9/5): Stunning property with inconsistent service - still worth a stay - This is a beautiful boutique hotel. The renovation was literally amazing. It's in one of my favorite neighborhoods. Easy walking distance to the Plaza de Armas. Our room exceeded expectations. Bed was comfortable. The hotel is relatively new, and the staff seems inexperienced - at least some at the front desk. When I went down to ask for ice one evening, the response was, "I'm sorry the restaurant is closed." That is unacceptable for a hotel of this caliber and price. This hotel is aiming to be the equivalent of Villa Ganz in Guadalajara, where that sort of thing would NEVER happen. The other problem we had was that the restaurant was hardly functioning. I had to dig around to find someone at the restaurant just to get a bottle of water, which he found at the empty bar. I'm guessing it was a slow time, but that's no excuse for non-existent service, especially given breakfast was included. I went down the first morning just to check - the dining room was empty and the kitchen seemed abadoned.
• Michael (8/5): - Unique large and super quiet room. Close to restaurants and shopping. Helpful staff. Clean.
• Luis (8/5): - Todo excelente solo le faltó el bar o algún servicio para la noche. El estacionamiento es un tema pero te acostumbras
• Dr. Fernando (8/5): - Esta comodo y buenas instalaciones solo el estacinamiento esta en otra parte no esta en la propiedad
• Richard (10/5): - Staff are very friendly and attentive-very much the highlight of this also beautiful hotel. Highly recommend!
• Janet (10/5): - Large attractive rooms, excellent staff that goes out of their way to be helpful. I will definitely return when I am in Morelia.
• Cristina (9/5): Superb -
• Alejandro (6/5): - Las habitación y el hotel están bien pero nada extraordinario podrían mejorar amenidades sábanas y toallas, si tienes el sueño frágil no lo recomiendo ya que escuchas tooodo. Relación precio calidad se quedan atrás, hay mejores opciones por ese precio.
• Victoria (8/5): - Tons of mosquitoes! Otherwise very nice stay! I brought a portable mosquito zapper on Amazon that helped😆
• Jorge Icazbalceta (6/5): - Es una casona muy bonita y la ubicación en un área muy tradicional de Morelia
• Alejandro (10/5): Inmejorable y estupendo - La entrada principal del hotel da a los arcos, y es una vialidad transitada, pero llevar el auto al estacionamiento no es problema queda atrás del hotel, el hotel bien lo vale este pequeño inconveniente, a mi no me pareció difícil, ni molesto! Lo recomiendo ampliamente será siempre minhotel
• Misuk (2/5): - Title: Urgent Warning: Stay Away from Casa San Diego Morelia Hotel – Security Issues Date of Stay: November 21-23, 2023 I am compelled to issue a strong warning against staying at Casa San Diego Morelia Hotel due to a severe security breach during my stay. Security Breach: After checking out, I realized I had left a jewelry bag in my room, containing items of great sentimental value. Despite promptly contacting the hotel, their response was dismissive. The staff, including the manager, claimed nothing was found, which is highly improbable as we had not stopped elsewhere after leaving the hotel. This incident has led me to question the integrity and security practices at this establishment. We have taken the step of filing a police report, and an investigation is ongoing. Conclusion: Given this distressing experience, I cannot recommend Casa San Diego Morelia Hotel. The apparent lack of honesty and security makes it an unsuitable choice for travelers. I strongly advise looking for alternative accommodations to ensure your safety and well-being. Título: Advertencia Urgente: Eviten el Hotel Casa San Diego Morelia – Problemas de Seguridad Fecha de Estancia: 21-23 de noviembre de 2023 Me veo obligado a emitir una fuerte advertencia contra la estancia en el Hotel Casa San Diego Morelia debido a una grave violación de seguridad durante mi estancia. Violación de Seguridad: Después de hacer el check-out, me di cuenta de que había dejado una bolsa de joyas en mi habitación, qu
• Sarah (10/5): Gem of a hotel - This is a beautiful hotel in the heart of Morelia. Although it's location in a very busy street. The rooms are VERY quiet. Our stay included breakfast which offered many delicious options. A+
• Juan (10/5): Gem at the Aqueduct - The staff was amazing and the room was beautiful and spacious. The lack of privacy, the courtyard faced another room.
• Edward (9/5): A favaoite Morlia hotel. - Clean, comfortable, quiet. Nothing
• Bishop (10/5): Exceptional -
• Dvan (10/5): Can’t wait to come back to beautiful Morelia and this excellent hotel. - Everything, very spacious, comfortable suite. Parking, but the great staff gave us a spot.
• Lilia (10/5): - The entire staff is very customer oriented & friendly! Definitely returning!
• Anonymous (10/5): Loved the hotel and beautiful Morelia - The hotel is beautiful very colonial central located. Everything was fine
• Pamela (9/5): Superb - Great location, the staff is really nice, the room was very spacious and food was good
• Maria (10/5): - Me encanto hospedarme en este hotel, todo estuvo muy bien y no esta lejos de los lugares de interés.
• Anaid (10/5): Reliable wifi. Nice staff. No complaints - Close to the center of the city. Clean. Spacious. Nothing. All was great.
• Alondra (8/5): Very good - I enjoyed the location of the place. It was walking distance to everything.
• Onette (9/5): Magical and comfortable. - Wow! Amazing hotel right by the calzada and the acueducto-- one of the most magical places in Morelia. This location has some great restaurants and cafes nearby, as well as so much culture right outside! There's really not much that we didn't like, if anything at all. The only "complaint" was the volume of the TV but, to be fair, we didn't ask for help figuring it out. It seemed like there might have been some setting to make the volume louder because the loudest setting was pretty low still.
• Verified traveler (10/5): - Estando en el hotel todo está bien, lo único complejo es el estacionamiento que tienes que estar pidiendo que lo abran, no está integrado al hotel, y el domingo es la calle de la vía recreativa entonces se complica la salida en vehículo porque el Google Maps y waze te mandan a fuerzas por esas calles
• Chris (9/5): Superb -
• Leslie (10/5): Exceptional -
• MARIA ELENA (10/5): - Cama muy cómoda Desayuno delicioso Muy atento su personal
• Safari718564 (10/5): The best place to stay in Morelia. - The hotel's location is the best in Morelia. You can enter the hotel through the beautiful paseo San Miguel. The rooms are beautiful and spacious. Lovely cafes and bakeries are within a walking distance. The breakfasts are traditional Mexican style (simply amazing). It has a nice, simple bar. The patio is beautiful. The staff members were super friendly and helpful.
• gustavo (10/5): - Su vista con el acueducto es muy interesante. Su cercania con centro historico muy conveniente. Hotel boutique tranquilo. Le falta un area de Spa, una alberca con Bar abierto, estacionamento dentro de la Propiedad. Y el ruido del aire acondicionado dentro de habitación era molesto en momentos. Cuentan con una Propiedad vecina que sin duda sería un gran proyecto para su crecimiento. El personal magnifico. La comida bien.
• Margarita (2/5): - Nunca me recibió nadie . No había nadie en recepción . Exigí la devolución de mi dinero
• Elizabeth (10/5): we were incredibly impressed with this gorgeous property. - Stunning beautiful property. Amazing friendly staff. none
• Rosario (10/5): Exceptional -
• Tomas (8/5): Very good -
• Alex (10/5): Exceptional -
• Misuk (10/5): - Great place to stay!! Staff are so friendly and helpful!!!
• Yazmin (9/5): Superb -
• Anonymous (8/5): Very good - the location and the attention
• Patrick (9/5): Superb - The rooms looked exactly like the pictures. One of the most beautiful properties I have stayed at. Internet was spotty at best. Staff tired to help, but not much they could do. Also, could not get any programs to play on the TV. This made for a pretty quiet night.
• Jorge Luis (10/5): - Instalaciones excelentes, atención espléndida sobre todo de Fátima, chef que nos preparó nuestra cena fuera del horario establecido. Verdaderamente amable. Grata, muy grata experiencia.
• Jakub (9/5): Cozy boutique place - Great little hotel in town. Quiet and cozy.
• TARYN (10/5): Excelente todo, si regresaremos - El hotel hermoso, muy buena ubicación, las camas muy cómodas, todo limpio. Sí volveremos!!!
• Michael James Bowers (10/5): - All service personnel were fabulous-Maggie,Fatima, Miriam, Jacqueline, all made it a vacation to remember. The Hotel was GLORIOUS!!!! Everyone made our stay EXTRA SPECIAL!!!!!!!!!
• María Jose (10/5): - Increíble, muy buena atención y muy bonito, definitivamente regresamos!!
• Edgar (10/5): 100% recomendado. - El hotel es excelente. Las habitaciones muy amplias y bonitas. 100% recomendado.
• Anthony (10/5): - Wish I had a room with more natural light but other than that the property was amazing and the staff were out of this world.
• Carolina Flor (10/5): - Instalaciones bonitas, limpias, súper cómodo, excelente ubicación. Solo la secadora de cabello un poco de conflicto pero todo lo demás excelente
• Lucia Cristina Ochoa (4/5): - Las habitaciones no estan insonorizadas como se mencionan en diferentes paginas y no se puede dormir del ruido si hay algún evento. El estacionamiento esta fuera del hotel y la persona encargada de abrirlo o el valet parking no siempre está en el hotel y el área donde mientas puedes "estacionarlo" es el plena avenida donde los autos circulan velozmente y pueden chocar tu auto o tener algun otro accidente.
• Juan M. (10/5): - My wife and I loved the quietness and location of this place.
• Gregorio (10/5): - Great stay. Very confortable felt like I was at home
• Irma Hernandez (8/5): - Todo me gusto volveré a regresar allí de nuevo excelente muy limpio 👍😃
• raunel (10/5): Awesome Gem! - Just had ally 2nd stay at this very lovely, clean, colonial hotel. Excellent location, walking distance to the Tarascas fountain and from the cathedral. Awesome value for this gem!
• Cristy (6/5): - Muchas cucarachas
• Gerardo (6/5): - Lack of staff and fair maintenance
• Verified traveler (10/5): - El servicio fue excelente, la habitación muy bonita y la cama muy cómoda …! Sin lugar a duda volvería a hospedarme aquí !

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