Knights Inn Grand Rapids East Airport

Location: 3524 28th Street Southeast, East Grand Rapids, us

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Food delivered to guest room
• CCTV outside property
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Queen Room - Non-Smoking

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room with Two Double Beds - Non-Smoking

  This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room - Disability Access

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Tyree (10/5): It was a good stay - Everything Nothing
• Keenan (10/5): -
• Taylor (7/5): -
• Smith (1/5): It was horrible staff are very rude - Nothing The staff
• Scholl (5/5): 3 stars. Got what I paid for -
• Guest (1/5): Not a good experience - It’s extremely dirty. Bed sheets were dirty, room itself was dirty and door knob. It’s entirely dirty. And somehow, I can’t get in my room. I had to go to front desk to unlock my key card. Location
• Guest (1/5): -
• Guest (1/5): -
• Deatra (4/5): - There was roaches in my room
• Rapier (10/5): -
• Guest (8/5): -
• Guest (8/5): -
• Robert (6/5): -
• Juwan (10/5): - Great stay for what you pay for
• Angela (8/5): -
• Phil (2/5): Don't do it - Sadly, there's not enough space for me to write a full review about this hotel. There is nothing good about it. The short Indian guy that doesn't know how to speak English. I always wants to annoy you. My room was knocked on multiple times on my stay and it's only when that short Indian guy is in shift. Anybody else the day is amazing, but if the short ending guy is there, it's a situation show and everything is yelling. Screaming hollering he has some respect issues for sure
• Laura Ann (10/5): - Very clean room very nice staff very comfy bed close 2 everything glad i came hwre
• Rebecca (7/5): Good -
• Ryan (2/5): - Dirty sheets, bugs
• Kayleigh (4/5): - Was a decent price, very dirty hallway carpet, chipped paint, air conditioner unit didn’t fit into wall, no shampoo or body wash
• Mykhailo (4/5): - There are cigarette burn holes in the sheets, paint marks and scratches everywhere — on almost every corner or wall. No shampoo provided, the bedspread is dirty, the exhaust fan is filthy (you can see huge clumps of dust in the vents), pieces of the wall are falling off under the sink, and so on. There’s not a single square foot in this place that would even meet a 3-star standard, let alone 4 stars or higher. In the hallway, it reeks of someone smoking weed. The lobby staff are wonderful and responsive. I’m giving 2 stars only because the air conditioning worked properly, and there was electricity and hot water without interruptions.
• Celia (5/5): Passable - Price There was feces on the back of the toilet seat and no toilet paper at all in the bathroom
• Benito (4/5): - Hotel was in very poor condition, carpet in halls was very dirty and the welcoming office was thru a window!! Very suspicious. Will not be staying in this hotel again.
• Martin (2/5): - Walking into hotel, had a rotten, sour smell. Go into the room, smell got worse, bathroom door didnt close, the shower was dirty, stained, toilet gross. Towels “clean” but were dark dirty color. Overall disgusting, literally stayed for 1-2hours complementing if i should stay or drive back home (3 hour drive) ended up leaving & driving room late at night. Never staying again.
• Christopher (2/5): Crap room crap experience. - The first room they put us in was flooded when we opened the door. They then moved us rooms, the sheets had cigarette burns on them, the blankets were hard and crusty the bed was terrible and the door frame was broken. The hallway had clumps of hair and string that running the length of the hall. I should have slept in my compact car. The only positive was the hotel was easy to access.
• Eric (2/5): - The manager was unprofessional, and very rude, ended up not staying in and asked to cancel my room I never got refunded my money. Place is all round dirty and pleasant looking.
• Toyoyuki (4/5): - Less amenity, noisy air conditioning, noisy upstairs, etc
• TONYA (2/5): Large dry urine stain on the bed! - My son went to the hotel to check in a head the rest of the family and discovered the filthy beds and restroom. We could not stay there and the hotel staff was unavailable to help. They charged us an additional $25 after our rate was negotiated.
• Shawntae (10/5): Exceptional -
• Nicole (5/5): Passable -
• Stevens (2/5): Very poor - This place is dirty and gross. Expectations weren't high, but this was pretty bad. I've never had to air out a motel room I was simply going to crash in for a few hours after a concert. The smell was nasty. Mattresses are probably close to 100 years old. I wouldn't stay here again.
• Carrie (3/5): Poor -
• Anonymous (3/5): Eh..not the best - The owner was willing to give me a refund the staff were nice Cigarette holes in the sheets, vanity falling apart
• Dennis (2/5): - The smell was overpowering and the property was run down. Cracked heads standing outside virtually every door.
• Gabby (2/5): Very poor -
• William (6/5): - Property was run down, the sink leaked if you turned on the faucet. Served the purpose of somewhere to stay after a concert but the hotel was just ok.
• Daniel (4/5): Disappointing -
• Ted (2/5): - I wasn’t expecting much, but a clean bathroom would have been nice. So too would have been a functioning lock on the exterior doors.
• Andrew (7/5): Very nice budget hotel - For a budget one star place, it was much nicer than most. Yes, outdated and bare bones, but comfortable and clean. Minor improvement had been made to update bathroom and decor. Broken desk chair. No electrical outlet by desk.
• Audrey (10/5): Exceptional -
• Mark (8/5): Very good -
• Olivier (6/5): - Bathroom was not cleaned
• Justin (5/5): Passable -
• Jeremiah (10/5): Exceptional -
• Tidmus (1/5): Bad -
• Marcel (10/5): - Friendly
• Ali (10/5): - Old property some rooms are Run down
• Manish (10/5): Excellent - Affordable and best hotel Customer service and room
• Nathaniel (1/5): Very unhappy with my stay - There was honestly nothing enjoyable about my stay There were homeless people sleeping in the stairwell, blood on the floor in the bathroom and the shower hardly worked. Not to mention the police were carrying out an OD victim in the morning. I do not recommend staying if you have the option
• Latrice (10/5): - I Love my stay
• Candice (10/5): - Owners are wonderful and listen to their customers.
• Cooper (1/5): Bad -
• DeAndra (2/5): - It was roaches in my room and the room i moved to was cold like i was still outside with the heat max temp
• Frans (7/5): Good -
• Candice (10/5): - Owners are present and address concerns of customers.
• Brooke (5/5): Passable -
• Gregory (2/5): - They didn’t provide no soap there was cockroaches all in the bathroom. The toilet was broken. Just a terrible experience.
• Lopez (1/5): Bad - nothing there waa cockroaches
• Rakeem (2/5): - They did not release my deposit
• Theodore (2/5): - Did not stay there you took my money you ripped me off You're worthless I do not want to ever use you again give me my money back.
• Gerardo (10/5): - Great place
• Coleton (7/5): Good -
• Gerardo (10/5): - Great, easy access to stores
• Justin (10/5): Exceptional -
• Jeffrey (2/5): Won’t be back - The bathroom door was damaged and wouldn’t close. The hallways smelled of pot and mold. Loud music playing all hours of the night.
• Jim (2/5): Strange activity. - This was difficult because my phone is hacked and experion sent a different reservation number to the hotel and my res number on the email was never delivered. So it took and extra hour to get in the room. I went out for a couple hours and the maids or someone stripped my bed and took all my towels before the checkout time. I returned to find the mess at around 9:4 am. Checkout is at 11. I was going to rest but the man would not give me more linens for the bed. Anything you could do for me would be appreciated. Don’t understand the chaotic weirdness of this place. Help??
• Mark (9/5): Superb -
• Spoor (6/5): Pleasant -
• Spoor (6/5): Expected to be treated respectfully - Location Some of the staff
• Dawnn (2/5): Very poor -
• Ashley (10/5): - Room was clean and comfortable....staff could have been more attentive and helpful
• Nancy (8/5): Very good - Knights Inn was clean, comfortable and quiet. Perfect location to reach the interstate to travel East.
• Simmons (4/5): Disappointing -
• William (8/5): - The staff were very nice
• Patience (4/5): Was Stressful to stay. Not comfortable. - Tea, coffee and hot water provided in the corner at the entrance of the hotel. you need to move down from your room to the entrance to fetch it. The corridors were dirty. Only one chair in the room. difficult for couples to sit and chat. Sink, toilet and bath very old. No cleaning services unless you check out - very shocking!
• amad (6/5): - Thank you for kindness
• Patience (4/5): Disappointing -
• Rhonda (6/5): - Property was good, air conditioner didn’t very good. No hot water.
• Mary (8/5): Very good -
• Cody (5/5): Passable - Staff was nice Everything else, especially the spotted sheets.
• Tapia (10/5): It was relaxing and just what I needed 🙂 - The location was great and the service I received was absolutely phenomenal!! Nothing I did not like.
• Alan (2/5): - there were roaches everywhere
• Frank (10/5): Exceptional -
• Shawn (2/5): - NA
• Frank (10/5): Exceptional -
• Leasha (2/5): Horrible Hotel - The staff was rude and unfriendly, couldn’t find our reservation. the rooms were dirty. has cockroaches, beds were very hard and you can fill the springs. guest required to take their own trash out or pay a fee. has a horrible smell even in the hallways. the shower in one of the rooms was broken. acs barely worked. found a used condom wrapper in room. empty toilet paper roll on holder. could not enter the lobby to check in even though it was during normal hours. automatically charged card on file instead of asking how we wanted to pay.
• Cheryl (10/5): Excellent stay for a business trip - As a show promotor I stay in many hotels. This hotel was a pleasant surprise with this hotel. Quiet, room was nice and clean. Man at the desk was very friendly and helpful. I will be booking this hotel every month for my show in this area. Plenty of places to eat in the area as well.
• Reed (4/5): Disappointing -
• Asamoah (3/5): Poor -
• Dunn (5/5): Passable - The shower had no hot water
• Felipe (1/5): Bad -
• Pamela (10/5): - Very accomodating.
• Madeline (6/5): - No elevators. Sign in the hall said to take trash to the dumpster or be fined, I was reassured by the front desk they would take care of it n not fine me. No alarm clock, no tissues in room. Refrigerator smelled like something died in it. The front desk offered to move me put I was just too tired to move. Besides I wasn’t going to use the refrigerator anyway.Top bed sheet had burn holes in it. The ac was great n we had the tv on otherwise it was nice n quiet. Check out was easy. Staff were great!
• Austin (6/5): Pleasant -
• John and Carrie (4/5): - Not as the pictures showed
• Verified traveler (8/5): Convenient Accomodations - I needed an inexpensive hotel close to the airport where I could spend the night before an early flight. Overall, decent hotel. Staff was friendly and helpful. The room was fairly updated and clean. I did find a few little bugs crawling around the bathroom when I walked in. The door didnt have a safety latch - it looked like one had been there but had been ripped off. The bed wasnt all that comfortable, although the room itself looked like it had been redone recently. While the area around the hotel seemed safe, being a solo traveler, I am always extra cautious. Having to interact with the front office staff through a glass window - the night window - was a little weird. I didnt have any problems during my stay. The hotel was convenient, despite being on a busy major road. It was in my budget, and it served its purpose.
• Bruce (6/5): - Hotel was definitely dated but had nice surroundings
• Dylan (6/5): Pleasant -
• Jorge (8/5): - Great location.
• Salisbury (4/5): Disappointing -

Photos