Hotel New Otani Saga
Location: Yoka 1-2, Saga, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Dining Options
Hotel New Otani Saga boasts 3 restaurants, a café-bar, and a shopping arcade with beauty treatments. Indulge in French delicacies at Restaurant Lotus or savor Japanese and Chinese cuisine. Enjoy garden views at Cafe Green Breeze during cocktail time.
Comfortable Rooms and Amenities
Relax in air-conditioned rooms with flat-screen TVs, minibars, and seating areas. Pamper yourself with free toiletries, Yukata robes, and a hairdryer. Borrow extras like Japanese chess or an air humidifier from the front desk.
Convenient Services and Location
Benefit from a 24-hour reception, free WiFi, and currency exchange services. The hotel offers dry-cleaning, safety deposit boxes, and easy access to Saga Station and airports. Book your stay at Hotel New Otani Saga for a memorable experience.
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Massage services
- Currency exchange
- Chapel/shrine
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Bicycle-friendly property
- Electric bicycle charging station
Rooms Available
-
Japanese Room, Non Smoking
1 Twin Futon
334-sq-foot room with garden views
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels and pay movies
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Smoking
- Bedsheets provided
-
Executive Double Room, Non Smoking
1 Queen Bed
269-sq-foot room with garden views
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels and pay movies
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Bedsheets provided
-
Executive Twin Room - Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.
Max Occupancy: 4 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Air purifiers
-
Double Room - Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Executive Single Room - Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.
Max Occupancy: 2 (1 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Executive Double Room With Small Double Bed - Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet. This room comes with a semi-double bed (120-cm wide).
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Executive Triple Room - Smoking
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 3 beds.
Max Occupancy: 6 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Air purifiers
-
Standard Triple Room - Smoking
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 3 beds.
Max Occupancy: 6 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Standard Twin Room - Smoking
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Standard Single Room - Smoking
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Standard Double Room With Small Double Bed - Smoking
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Double Room - Non-Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a mini-bar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Executive Twin Room - Non-Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a mini-bar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.
Max Occupancy: 4 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Air purifiers
-
Executive Single Room - Non-Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a mini-bar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.
Max Occupancy: 2 (1 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Executive Double Room with Small Double Bed - Non-Smoking
Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a mini-bar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet. This room comes with a semi-double bed (120-cm wide).
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Japanese-Style Twin Room
The spacious twin room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The twin room features a flat-screen TV, a wardrobe, an electric kettle, yukata as well as lake views. The unit offers 2 futons.
Max Occupancy: 4 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Tatami (traditional Japanese flooring)
-
Japanese-Style Triple Room
The spacious triple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The triple room features a wardrobe, an electric kettle, yukata, a flat-screen TV, as well as lake views. The unit has 3 futons.
Max Occupancy: 6 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Tatami (traditional Japanese flooring)
-
Standard Triple Room - Non-Smoking
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 3 beds.
Max Occupancy: 6 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Executive Triple Room - Non-Smoking
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 3 beds.
Max Occupancy: 6 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Air purifiers
-
Standard Twin Room - Non-Smoking
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Standard Single Room - Non-Smoking
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
-
Standard Double Room with Small Double Bed - Non-Smoking
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
Guest Reviews
- tomu (10/5): -
- Hungping (9/5): -
- Daria (9/5): Lovely retro find in Saga with long history - I didn’t expect this place to be as historic and beautiful as it was. The room was very retro but very spacious, great view, huge tv, the area outside the hotel was also very lovely. I was impressed. The room facilities are a bit tired; overall I found it charming but the coffee table was on its last breath. They should fix it before one of the guests breaks it just by breathing in its direction.
- CHAO CHIN (10/5): -
- AKINOBU (8/5): よかつたよ -
- koichiro (7/5): -
- Motomura (10/5): -
- Sofia (10/5): -
- KAORI (8/5): 佐賀へ行くときはまた泊まろうと思います - フロントの対応がやはり老舗ホテルですね。荷物預かり、タクシーの手配など気の使い方がビジネスホテルとはやはりが違います。 施設が古いのは仕方ないですが、携帯などの充電が枕元でできると良いなと思います。
- LEONG (8/5): -
- SHINOBU (8/5): -
- Shoichiro (6/5): 朝食がメニュー豊富で美味しかった。 - ロケーションと朝食がとても良い 古いタイプのホテルなのでしょうがないけど、洗面所とトイレが使いにくいし、お風呂の湿度が残っていて不快指数が高い。
- Kazumitsu (10/5): -
- Mako (8/5): -
- 川波 (8/5): 出張には便利です。 - お堀近くの落ち着いた雰囲気 繁華街から少し遠いです
- Chih-Chung (10/5): Good location. Would be good if there’s a gym - Staff are nice, A bit dated
- takashi (9/5): -
- RYOKO (9/5): -
- Hieu (8/5): Good - The scenery was great with park and a large pond. The room was large enough, staffs were helpful and spoke English. It was reasonably close to the restaurants and the centre area. Even during the golden week, the price was perfect. However, there was no convenient stores around so it gets a bit inconvenient at night or early morning when you may want some refreshments.
- AI (8/5): - 清潔でアメニティも充実！ お茶、コーヒーもあり不自由なく過ごせました。 とくにありませんでしたが 朝食の金額がもう少しお手頃だったら食べたかったな…
- Karen (10/5): -
- SAILER (10/5): とても良かったです。 - お部屋がとても清潔でした。 エアコンの設定が難しかった。
- Hitomi (4/5): -
- Mari (9/5): 安心の定宿 - 何度も利用させていただいています。スタッフの方は親切でロケーションは最高です。ロビーの景色はお堀の緑が素晴らしくずっと眺めていたい景色です。館内はとても良い香りがします。 いつも安心して滞在できるホテルなのですが、唯一何とかしてほしいのは朝ごはんのバイキングの紅茶の味。 紅茶の香りも味もしませんでした。日本茶はおいしいです。 東京のニューオータニの「さつき」の紅茶はとてもおいしいのですが。
- Shih-hsuan (10/5): 服務人員態度好到我都有一點不好意思了 - 服務人員態度非常好
- SEUNG JU (8/5): - 편안한 분위기와 조식이 좋았급니다. 전반적으로 시설이 노후화퇴어사 아쉽고 욕장이나 수영장이 있었으면 더 좋았을것 같습니다.
- Fumiko (8/5): -
- Lee (10/5): -
- TSUI MEI (9/5): - 服務人員超級親切，服務水準很棒。請櫃檯幫忙叫車，因需要等待超過10分鐘，自動放棄，離開時，櫃檯人員一直致歉，後面還追出來主動告知搭公車位置及資訊，相當暖心。
- MASAICHIRO (8/5): -
- Mingying (10/5): Glad we have chosen the hotel during our road trip! - Good location. Walking around the canal makes us feel like exploring the city as locals. Breakfast was supper good! None
- Nozomu (6/5): -
- Fumi Kitsu (7/5): -
- saori (10/5): また泊まりたい - 目的地に近かったこと。駐車場の利用ができたこと。スタッフの対応がとても良かった。 特になし。
- Jyun cheng (8/5): -
- Guest (10/5): -
- Alexander (8/5): Good stay at Saga - Property is a little bit old but it's still fine. Room size is ok for 3 persons. Free parking is offered. There is a small stream around the hotel which is nice. Our room view can see the river and park. The bed and pillow are fine. A little bit expensive but for brand of New Otani it's fine.
- Tammy (9/5): A comfortable stay - Comfortable room with a nice view. Friendly staff who helped us with luggage and also made dinner reservation for us. Nothing
- Lok Hei (9/5): -
- Mari (9/5): まあ、満足です - 一人部屋だったけど、広々と使えて良かった water dispenserが各階にあり、良かった パジャマの下のズボンがあれば良かった
- Jearanaiphaisarn (8/5): สบายดี - อาหารเช้าดี วิวสวน นอนสบาย -
- URAI (10/5): Superb - Staff very helpful and superb services .
- Suzanne (8/5): - Very helpful staff.
- Masaru (7/5): ゆっくりできました。 - 朝食が美味しかった。 設備が古い
- TeddyChen (8/5): -
- naomi (6/5): - ゆっくり過ごせた 駐車場が満車などで一時的困った
- NAOKO (8/5): 優雅 - 窓から見えるロケーションが、最高でした。 トイレの鍵が開けにくかった
- saki (8/5): - ロケーションと朝食がよかった 特になし
- Shiro (7/5): -
- Belinda (9/5): Quiet and restful. Good sized room and beds - The retro ambience was lovely, built in 1976. Furniture is original. Water view was soothing. Staff were fluent English speakers. We ate out as the hotel meal prices were expensive.
- YASUYUKI (6/5): -
- Tsao (10/5): - 員工專業貼心
- Seize (9/5): 素晴らしいホテルです。 - スタッフには外国人もいるが、皆キチンと訓練されていて、いかにもニューオータニの接客だというものを身につけていて好感が持てます。朝食のブッフェも大変美味しく、宿泊費を考えると大変コスパがよろしいです。周囲は住宅街で大変静かですが、逆に近くに飲食店やコンビニはあまりなく、近いところでも１０分少々歩かなくてはなりません。佐賀空港からもJR佐賀駅からも離れていて、バス停からも離れているので、自家用車やタクシーを使うつもりでなければ不便です。しかし、それを補って余りある接客、おもてなしがあるホテルです。 公共交通機関を使いにくい。周囲に手頃な飲食店がない。
- YOSHIO (9/5): おすすめします。 - 朝食よい。フルーツも充分あり。スタッフ対応よい。 施設の古さはあるが問題ない。
- MIWA (4/5): 贅沢を求めていないので、まぁまぁですね！ - トリプルが予約出来た事。 お部屋の絨毯の掃除をもっとするべきです、窓際のカーテンの下にお菓子の破片が沢山落ちていました。
- Noriko (9/5): - スタッフさんの対応がキチンとしていている。 どのレストランも食事が美味しい。
- Joan (10/5): - Clean, tidy and good location
- CHIAKI (8/5): - サービスがよく、受付の対応は完璧です。お部屋を変えて連泊したのですがきちんと対応してくださり、荷物を預けたら覚えておいてくださいました。4階でしたが、景色もよく、西向きのお部屋からは山に沈む綺麗な夕陽を堪能できました。 少し老朽化が進んでおりましたが、少しずつ改築工事が入っているようでした。
- shinichi (3/5): よくなかった - 風呂🛀の掃除が悪く、確認をしていただきたい。
- HIROSHI (8/5): 良いお宿でした - スタッフの人数が十分。朝食ブッフェが美味しかった。SDGS対応だった。窓からの景色。 施設が古く浴室への同線に段差があった。タクシーを頼んだが対応者が途中でいなくなり、タクシーが来ていたにも関わらず20分以上待ち、再度こちらから催促した。
- Risako (7/5): 美術館での行事参加の為に前泊しました 夕食提供のホテルが近年少ないなかレストランが併設されているのは本当にありがたいです また泊まりに行きます - ロケーションも最高な上に 魅力的な施設も周辺に多く 緑豊かでとても落ち着きました エアコンを切っていても全館の空調でしょうか 今の時期から暑いです… 洗面所のバリアフリー化をのぞみます
- スズメ (9/5): - 清潔感
- 竹下 (5/5): - ロケーションが良かったです😊 車椅子使用の者が一人いたので、お風呂の介護用品の用意があると案内してあったので、お願いしたら普通の椅子がきて役にたたなかったです。介護用品の用意があるとは言えないのでは？ がっかり😔
- korapin (8/5): - location is good. -
- Kam Lung (8/5): - 房間比較寬敞，性價比高。50年酒店保養維護都好。
- Sungyul (8/5): -
- Jiahuei (10/5): 可惜只住一晚，無法享受飯店設施！有免費停車場。備品充足。有化妝鏡。離機場大概30分鐘車程 - 櫃檯人員很親切！ 無
- Sungyul (8/5): -
- KONG FOH (10/5): - Great location, beautiful river views from the room and in front of the hotel; staffs are very friendly, polite and helpful; room is spacious and clean, beds are comfortable; Japanese’s restaurant serves delicious meals; free parking lots just outside the hotel main entrance.
- Caterina (10/5): -
- SAKI (7/5): - 部屋のすぐ隣に自販機コーナーがあり、夜スーパーへ夜食買い出しに行こうかなと思ったらビールや冷凍食品の自販機もありわざわざ外に出ずおつまみが買えて良かった。(もちろんレンジもある) アマプラ接続可能だったので映画も見られて良かった。お掘りに近くて朝散歩しても気持ちよかった。 共有スペース（廊下など）の香りがキツすぎて臭くて最後まで違和感を感じた。香害なども話題になる昨今、もっと自然な香りにしてほしい。(部屋の中は無臭）
- Kuan Jen (7/5): 評價普通，價格沒特別便宜，CP值不高。 - 免費停車、服務人員熱情、早餐普通。 房間燈光昏暗，空調不知道是老舊還是我不會調整，整個房間就一個床頭的旋轉按鈕，空調不開超悶、開了熱到不行，整個晚上睡睡醒醒，體驗很差。
- B (7/5): -
- Miyoko (3/5): Not a good experience at this hotel especially given the hotel brand. - I stayed two nights. Everything in the room wad outdated including room keys. I had an extra bed that was squeaky and not very comfortable. A room was hot and stuffy so we tried to open windows. There were no screen and in part covered in spider web. Location isn’t convenient if you don’t have a car. We took taxi from/to the train station.
- Tomoko (9/5): -
- Minekatsu (8/5): -
- 甲斐 (5/5): -
- Kawazoe (5/5): -
- 広顕 (10/5): 素晴らしい - 急なキャンセルに対応していただきました。 感謝しています。
- Rie (8/5): - 歴史を感じるホテルを大切にされているなと感じました。
- hyeju (8/5): -
- Konosuke (10/5): -
- YUKO (8/5): -
- Mi Hyeon (5/5): - 도심속 예쁜 뷰 친절한 직원분들과 넉넉한 주차공간 공항과 가까움 히터가 너무 낙후되어서 시끄러워서 잠자기 힘들었음 어르신들이 계신게 아니라면 20-30대 이용자들은 조식은 굳이 추가 안해도될듯 편의점 음식이 훨씬 나음
- KweonKo (9/5): 친절한 직원때문에 기분좋아진 곳 - 외국인직원이 매우 친절했고 아침식사도 괜찮았습니다 오십년이 넘은 건물이라 소음이 문제되고 방음문제도 조금 있네요.
- KAZUAKI (7/5): -
- YUICHI (8/5): -
- 内川 (10/5): -
- Mitsutoshi (6/5): 平均的 - 朝食バイキングのメニューが豊富で美味しかった ・部屋の室温調整の仕方が分かり難かった ・エレベーターの1Fの表示がRとなっており戸惑った ・ラウンジ(BAR)が無かった
- YIHSIANG (5/5): -
- 石井 (6/5): - 朝食の内容の充実度。スタッフの一生懸命さが伝わって来て良かった。 設備の更新をソロソロ考える時期かと思わるとこか多く見受けられる
- Ai (8/5): -
- 寶珠 (8/5): 價錢合理 - 滿意 沒有
- James Sha (6/5): -
- nobuさん (8/5): - ホテルの周りの環境がとても綺麗です。 天気が良かったので周りを散歩をしました。 夕飯の中華が美味しかったです。 アメニティも揃っていて良かった。
- 허 (10/5): - 식사 아담하지만 있을 것 다 있어 좋네요. 방도 크고
- shizuo (8/5): -
- YAMAMOTO (7/5): 特になし - 佐賀城に面していて、景色も良かった。 駅から少し遠い。
- TATSUYA (8/5): 佐賀に泊まるならここ！ - ロケーション、朝食、 施設が古い
- 少兵 (7/5): 不虚此行 - 早餐一般。酒店的位置很好，出门就是佐贺古城址的西护城河，河的内侧古树参天，最有名的就是楠木，非常壮观。周边有很多遗址及纪念馆非常值得参观。特别是佐贺城本丸博物馆，很有特色，来到佐贺市不看这个博物馆太可惜了，不仅免费参观，体验也是独一无二的。 榻榻米房间隔音效果稍差了一些。
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