Palms Motel

Location: 9431 Whittier Boulevard, Pico Rivera, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Hot tub/Jacuzzi
• Non-smoking throughout
• Private check-in/check-out
• Adult only
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Self parking (surcharge)
• Offsite parking discounted rates available
• Housekeeping on request

Rooms Available

• Standard Room

  1 King Bed

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Refrigerator

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and mobile key entry

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • Bed sheets not available

• King Room - Disability Access

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, tumble dryer and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Tumble dryer
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Adapter
  • Key card access

• Standard King Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, tumble dryer and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Tumble dryer
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Adapter
  • Key card access

Guest Reviews

• Cortes (9/5): - The TV and the bed Nothing
• Michel (4/5): - Nothing really We were shown four rooms because they all smelled of nicotine
• Juan (8/5): -
• Hamasaki (6/5): -
• fregoso (10/5): -
• fregoso (10/5): - cleanliness loud cars driving fast
• Giovanni (1/5): DO NOTSTAY HERE! - Nothing They were rude, pressing and unprofessional. We didn’t stay. We booked a room and arrived only to find out they tried to charge us extra for our service dog. Two because we had a dog, later found out they put us on what they called the bad side. I go to the room and first sign it is going to be bad is the door is bent in as id someone kicked it in. Entering I see it is dirty still and the cherry on top was finding drugs still on the counter top. Lines and crystal meth. I report it to the host and she tried to rebook me another room unfazed. It was a hassle to get my refund from them.
• Kaitlin (4/5): Sketchy but Survivable - The room was okay. The shower was good. The bathroom was in good shape. That’s about it, though. It’s a very sketchy stay overall. I would not stay here again. The woman who checked me in was sweet and had a cute little baby with her. This was the sketchiest place I’ve ever stayed. Check-in was scary at night. The registration form said “no prostitution” on it, so that gives you an idea of the clientele. The bed was terrible. The heating unit was terrible. There was no blanket, just sheets. The pillows were flat and awful. I could barely sleep from how loud the traffic outside was and the streetlights coming in through the window. I survived, though.
• Abram (8/5): -
• German (10/5): -
• Anguiano (10/5): -
• Casas (10/5): -
• Julian (10/5): -
• Michelle (9/5): -
• Victor (2/5): -
• Liyla (10/5): The owner is a very polite, friendly, helpful and very reasonable. I highly recommend you stay at this motel if you are - The upkeep by the owner and the maintenance personnel was excellent in my opinion. The environment even when all rooms are booked it’s very silent and a great! Place to get good rest with no issues at all. N/A
• Marlene (5/5): Not comfortable - Meeting Rocky was nice. The room wasn't clean when we checked in.The floors were dirty. There were not enough towels. Rocky had to stay in our room for about 45 minutes to fix the TV. It didn't work when we went into the room. We weren't able to rest, due to not knowing if we were going to have to change rooms. On our 2nd night, the people in the next room where rather loud. Bed was way to high. We literally had to jump up to lay down.
• Raquel (10/5): - I liked the cleanliness of the hotel and the fact that there was a mini fridge and a microwave. Nothing, everything was great.
• Rene (10/5): - It was great
• Justine (10/5): - Clean room
• Jose (5/5): -
• Shawntia (10/5): - Quiet property
• David (8/5): - parking was a little tough and some of the spaces were cramped because the person next to it didnt park right
• victoria (9/5): - I didn't know they have. Breakfast Everything good but the bed it's too high for me
• Enrique (8/5): - Nice room, I did see a baby roach and there was excessive gnats in the parking lot
• Nadine (10/5): - Bed was amazing I'll be back soon
• Aribelle (2/5): - They were so rude and wanted to up charge from first price they tell you.
• Maria (8/5): -
• Wayne (8/5): - This is a very cozy property that is kept quite clean. It's a simple motel that beats most in the area for cleanliness, price, and modern style. Keep in mind that is just a motel so you shouldn't expect amenities. In room Fridge/Freezer and microwave are very convenient. All I wish was better was that the water got hotter and the wifi was more reliable.
• Jalen (8/5): -
• Liane (2/5): -
• Lilia (7/5): - Ideal location Lacked towels for two guests .Missing one face and hand towel and shower mat . Required use of one hand towel for shower mat .Alerted staff was told could not provide additional towels till 10:00 am .Close to check out time
• Nadine (10/5): - Will be back
• heather (10/5): - It was great I really recommend this hotel people are very nice easy check in
• Nadine (10/5): - I'll be back
• Ramirez (10/5): -
• Ferney (10/5): - Amazing the staff is great!!!?
• Nadine (10/5): - Very clean and the bed was so comfy
• Nadine (10/5): - I love the bed so comfy
• Nadine (10/5): - The bed was so comfortable I'll be back 😁
• Eduardo (10/5): - Check in was easy and the check in guy was very easy to talk to
• Jasmine (10/5): - It’s was really nice and clean just the check out time is at 10:30am and says online 11am but over all everything is good
• Raquel (2/5): - The worker was very sketchy and was rude to me as well I will never stay there again
• Avila (8/5): -
• Cynthia (2/5): - room wasn’t cleaned and reset after our first night. shower wouldn’t close. toilet wasn’t sealed onto floor properly. floor boards not even. could hear music from other room (people kept to themselves but obviously lived there). kinda sketch
• Fernando (9/5): -
• Carlos (10/5): - Clean rooms and friendly staff.
• Carlos (10/5): - Was running late for check in and staff reached out to make sure everything was ok.
• Carlos (10/5): - Easy and efficient check in.
• Carlos (10/5): - Very competitive pricing compared to other motels in area.
• Carlos (10/5): - Great rates.
• Carlos (10/5): - The staff is always very kind.
• Leanndre (9/5): Superb -
• Gutierrez (9/5): Superb -
• Verified traveler (6/5): - The room was nice but the bed wasn’t clean when we got there, I had to dust off the sheets because I could feel crumbles of stuff on the bed and there was a big band aid on the inside of the bathroom door just left there. So overall very nice modern room but it didn’t feel very clean.
• Emiliano (10/5): - Very nice and clean will come back again.
• Ariola (10/5): My go to from now on - Manager was very friendly bed was also very comfortable! Very clean! Nothing bad to say
• Ariola (10/5): Exceptional -
• Viktoriia (10/5): Exceptional - 👍🏻
• Viktoriia (10/5): Exceptional -
• Luis (10/5): - Vb
• Rickie (10/5): Exceptional -
• ali (2/5): - Rude staff
• Victor (8/5): Very good -
• Reyes (8/5): Very good -
• Jose (1/5): Bad -
• Rickie (10/5): Exceptional - Near plaza
• Roland (2/5): Horrible bugs - Bed bugs
• Ieashia (6/5): Pleasant -
• Ary (8/5): Good purchase - I liked how the hotel itself was very clean. Everything was working amazing everything about this hotel was honestly the best. The water pressure was great the hot water gets very hot. Very comfortable to sleep in. I didn’t like that the instructions were a little bit difficult on the booking, but besides that everything was good
• Ary (8/5): Very good -
• Teodolo (10/5): Great deal - Room was very nice , clean and has good amount of space, Amazing customer service 10/10 would return anytime
• Diva (10/5): Love this place - Cleanliness,, quiet
• Jessica (8/5): - Good service…. Friendly staff…. I enjoyed my stay and will continue to do business here.
• Jessica (8/5): - I will come back and recommend it to friends already
• Macalf (9/5): Superb -
• melisa (2/5): - Parking is first come first serve, my room had dirty sheets and blankets, did not have a smoke detector, smelled like cigarettes even tho it was a non smoker room… list goes on don’t stay here.
• Johnny (10/5): Exceptional -
• Joshua (2/5): - roaches , urine stains on the bed not even there over 30 minutes i brought it up the who ever was working and the window told them i was not going to stay there totally disregarded what i saying so i contacted Expedia said they would get back to me and today i just received a email pretty much saying their hands are tide that they cant help me about a refund not even after that fact i sent pictures. crazy!
• Diva (10/5): Enjoy my stay but want language barrier to be corrected - I love that this place is local. It's clean and quiet. That one of the hotel associates is very uncooperative when it comes to reservations made on line. Their is a language barrier. Try to explain situation and she doesn't understand and wants to take the easy way out.
• Regina (10/5): Exceptional - Very clean. Very safe. Polite staff.
• Diva (10/5): Exceptional -
• Monique (10/5): Exceptional -
• Fabian (10/5): Exceptional - I was very clean Everything was nice
• Debra (10/5): - Love this place
• Carlos (10/5): - Always a quick and smooth check in with friendly staff.
• Diva (10/5): Really love this location - Cleanliness, quiet
• Luis (4/5): - Wasn’t clean, damages to room. Noisy at night and unsafe.
• Amanuel (10/5): - This is my favorite place to stay its clean the people are very nice go check them out
• Cayo (1/5): Bad -
• Carlos (10/5): - Enjoyed my stay. This property is definitely worth the price.
• Carlos (10/5): - Clean room. Kind staff.
• Carlos (10/5): - Friendly staff. Room was in good condition.
• Delesia (1/5): Bad - I only liked the price. The pictures on here are deceiving. Yes they look like this, but up close it's dirty, tattered and the rooms smell like smoke. The walls were dirty with handprints dirt boogers and other things I cannot describe. The floors were sticky while walking. The bedspread had cigarette burns and stains. The side tables were dirty. There was dried blood on the walls and door in the bathroom. We asked to move rooms because it was filthy. We inspected another room and although they were in the same condition it was still somewhat cleaner. The care and detail of the rooms was so bad holes in the wall that weren't filled. Dirty table chairs patched up holes unpainted and the stained ruined sheets and bedspread washed and reused. Super gross. We couldn't book anywhere else it was all booked up from where we needed to be. Horrible experience. Do not stay here! I'd not know how it had 7 stars!
• Addison (4/5): Cheep prices cheep towels thin walls lost of loud noises - The room is freshly remodeled, and the bed is new. Very thin walls so we could hear both neighbors and the tv also the traffic noise was loud but the loudest was the old AC unit inside the room sounded lake a Harley motorcycle every time it turned on. We will not be coming back to this one.
• Diva (10/5): Peaceful - Cleanliness, location.
• Diva (10/5): Enjoyed it - I like the staff in general very friendly.
• Brown (10/5): Exceptional - friendly staff and a really chill environment.ive been coming there for years now .
• Stennett (10/5): Exceptional -
• Valerie (10/5): Good vibes! - Clean. Good business.

Photos