The Whitehouse Ross-On-Wye

Location: 13 Wye street, Ross on Wye, gb

Star Rating: 8.4 Stars

Property Type: Guest houses

About this Property

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Free wired internet
• Offsite parking discounted rates available
• Internet access

Rooms Available

• King Room

  The spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a carpeted floor, heating, a flat-screen TV and river views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm

• Single Room with Shower

  Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as river views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Amanda (10/5): Gorgeous room with great light for reading - Fabulous light for reading, and a reading nook with a table by the window. The whole house was charming, and the owner lovely
• Gail (9/5): -
• Plaister (7/5): - The location was amazing, so close to the river and some local pubs. Easy access to all local amenities. The accommodation smelled of cigarettes and what made me chuckle was there were no smoking signs all around the house.
• Bethan (10/5): one-night stay, made even more special by a lovely lady who clearly has a real eye for beautiful dec - “We had a fabulous one-night stay at this lovely hotel. The room was spotless, comfortable, and beautifully presented, and Joy was warm, welcoming, and attentive throughout my visit. Everything from check-in to to check out was excellent, making my short stay feel relaxing and special. I would happily return and highly recommend it to others. Absolutely nothing
• Peter (10/5): Excellent stay, breakfast in the hotel below. Ross on Wye is stunning, great pubs and lovely people. -
• Elizabeth (7/5): -
• Andrew (9/5): Clean, comfortable and good value - Staff, location, clean, comfortable n/a
• Kerry (5/5): -
• Lilley (9/5): Respite break - Location. Comfortable room NA
• Elizabeth (8/5): Very helpful and supportive host. Lovely accommodation meters from river walk - Location excellent No breakfast available in hotel
• Darren (10/5): Amazing stay beautiful 300 year old building lots of character - Very friendly staff beautiful hotel great value for money I only booked a single room but had a double bed Nothing
• Natasha (8/5): - Great location. Easy parking. Perfect for one night. Bathroom too tight/small.
• Devon (7/5): -
• Joanne (8/5): Pleasant stay at the Whitehouse. Very friendly people and the town just a short walk up the hill. - The property was close to the town.
• Perry (7/5): - Ruime kamer, schone badkamer Er was helaas geen ontbijt mogelijk
• Gary (10/5): -
• Jonathan (7/5): - Slept really well in comfortable bed and host helped get us parking right outside. The place smelled of damp. Bathroom was very tired, and no toiletries.
• Jf (9/5): -
• Don (7/5): -
• Don (7/5): -
• Alyson (9/5): Relaxing nights stay, would definitely return - Great location for visiting Ross on Wye Very friendly, accommodating staff Had a free upgrade of a room which was most welcome Very clean room Mattress was a bit hard for my liking Window Payne was broken in partners room
• John (10/5): Ross weekend. - Fantastic en suite shower. Great location, easy walk to town centre and good exploring base. Cinema/theatre 5 mins walk away. There's also a nearby parkrun within walking distance. Nothing.
• Neale (9/5): Good price, nice bed, nice room and hot shower. - Room 6, Location was great for my visit. The room was a double and not a single as i expected. The bed very comfy. Tea coffee and bottled water provided although i didn’t use them. Two towels provided and there was hand/body wash in the bathroom with more in a basket on top of the stairs. View was nice too. Wifi details were explained as soon as i got there and worked fine. The owner seemed quite pleasant and inquired if everything was ok. I thought it was a little cheeky to state “ on site parking” when in fact it was on street parking…. If you could find a space that is. My visit was in February so most visitors, walkers, dog walkers etc left around 5pm so i moved my vehicle closer to the accommodation later but its not a given. Other than that it was a nice stay. The shower door kept opening while i had my shower so water found its way onto the bathroom floor. The bathroom was small but perfectly usable. The whole building on first entering had a musty odour but i guess to be expected with its age although on re-entering later in the evening i didnt notice it. The bedroom door was very stiff to open and close, i could see that being an issue for some elderly people.
• Ian (1/5): -
• Michael (10/5): - All very good
• paul (10/5): -
• Carol (10/5): -
• Allan (9/5): - Lovely room, warm, clean, so comfortable All good
• Jane (9/5): -
• Caterina (8/5): As au said it was a positive experience, shower’s door needs to be fixed. Thanks. - Overall a nice experience. The shower door doesn’t work properly.
• Kevin (10/5): Ideal stay for my social purposes - Nice situation and lovely friendly people All good
• Taylor (10/5): A wonderful place to stay - The hosts were lovely and offered any help needed. I was given fresh milk in a lovely jug, on entering in the evening. This was such a lovely gesture. So kind. The house was beautiful and spotlessly clean. My room was beautifully decorated, with tea/ coffee etc on a lovely tray. The view from my window overlooked the river, which was lovely. There was also a spotless ensuite with a shower. Available, on the landing, there was a basket with toiletries and a hairdryer. Such a lovely touch and very thoughtful for those who have forgotten these things. I highly recommend staying at this beautiful place. It is a gem with the most lovely hosts.
• Kaye (9/5): - Location excellent very warm & comfortable and clean, good sleep as it was very quiet. Nothing not to like.
• Martin (9/5): Really good value for money. Friendly owner. - Great attention to detail. Great value for money. Friendly owner. Nothing.
• Peter (1/5): Hugely disappointing - The duvet cover and pillow cover actually smelled quite strongly of sweat from previous occupants! This is something I have never encountered before and I find totally unacceptable. I asked for and was given a different (upgraded) room which was fine. However an apology was not forthcoming and the 'host' was quite rude, offering a series of weak excuses (she doesn't normally take bookings on a Sunday, the price was discounted). But there is no excuse for selling a room with smelly bedding is there? Why not just apologise with good grace?
• Gladys (8/5): - The White House did not do breakfast. Which was disappointing They could do with new pillows
• Andrew (9/5): Thoroughly enjoyed my 2 day stay and would recommend the Whitehouse to anyone - No complaints at all
• Eric (9/5): -
• Gemma (10/5): The bed was comfortable and the shower was warm. -
• Dwight (9/5): -
• James (10/5): Thank you very much! - They very kindly waited up for me as I was arriving late at night, parking was super simple on the street (free) and the room was lovely Nothing to say!
• Nair (9/5): -
• Geoffrey (8/5): - Quiet, and well proportioned room
• Allan (9/5): - Owners were fanrastic, so helpful, place clean warm all you need. Nothing
• Jason (8/5): -
• julia (8/5): -
• Hannah (8/5): -
• Sabrina (4/5): The overall location was good . The room was cold . Had to ask for the heating on . The owners were not very welcoming . - Location Noisy bed , the owners were not friendly .
• Karl (10/5): - Location
• benjamin (10/5): - Perfect from start to finish
• Stephen (10/5): -
• Gary (10/5): -
• Elwyn (10/5): -
• Simon (7/5): -
• Matt David Thomas (10/5): -
• Mark (10/5): Beautiful and great location - It’s charm Nothing
• david (7/5): -
• Christian (7/5): - Conveniently placed in Ross-on-Wye, very friendly hosts and comfortable rooms Parking was a bit challenging
• Weindling (10/5): -
• Keith (9/5): Very enjoyable. Would stay again. - Nothing.
• Richard (10/5): -
• Tracey (9/5): 5* Stay - Lovely Stay in a quaint town. - Beautiful house, with spacious, clean and comfy room very chic. Free wifi worked great and owners met me on arrival which was a lovely welcome. Great pub opposite with lovely food from breakfast till dinner.
• John (10/5): Very comfortable stay - Perfectly situated for visiting the town. Very comfortable room and friendly, attentive owners. No on-site parking but plenty of options nearby, both for long and short stay (closest in literally across the road).
• Duncan (10/5): -
• owen (8/5): -
• Alastair (10/5): -
• Sarah-Jane (7/5): Good location, beautiful decor, but facilities lacking. - Beautiful house, gorgeous decor and a good location . Our room was very spacious but our bathroom was so small it was genuinely difficult to use the loo and there was no way you were drying yourself after a shower in the bathroom! No breakfast facilities at all. The bathroom was tiny. And I mean REALLY tiny. Hard to even use the lookout was so small.
• Simon (10/5): - Very friendly owner and comfortable with great location next to the river.
• SERENA (10/5): grazie di tutto - tutto bene, bella location, persone molto disponibili. Un bel posto davanti al parco. consigliato
• Helen (10/5): -
• Duncan (10/5): -
• Sheldon (10/5): - Great location, good & clean place . Thank you
• John (8/5): Excellent location Friendly host Good value for money - Excellent location Superb value for for money Pub just access the road for meals Room was quite small but managed OK
• Hannah (9/5): A great stay in Ross - The Whitehouse was perfect for my visit to Ross for the Walking Festival. It's a comfortable and centrally located guesthouse with everything I needed for an overnight stay. Thank you to Joy for being such a great host and letting me park ahead of my official check in time! Nothing not to like about The Whitehouse!
• Steve (10/5): -
• Angela (8/5): Ok for 1 night stay - Gorgeous old house. Room at the top, very small en suite . Host was lovely. Nice river view. Because of how small the room & en suite I don’t think it was worth £99. Tea tray had 2 coffee sachets, 3in1, no good if you don’t take sugar, 4 milk pods so only good for 2 drinks, we had to buy more. Didn’t know the WiFi code, found it was displayed on a very small tag in the hallway, should be displayed in the room. The bed was very hard.
• Coombs (10/5): -
• Colin (10/5): - Excellent hosts. Very helpful and so easy to talk with.
• Ceri (9/5): - The hosts were very friendly and extremely helpful. Their recommendations for places to eat were spot on. Especially the Old Man of Ross.
• Kerry (10/5): -
• Cecile (10/5): -
• annie (8/5): -
• Helen (8/5): Nicely located guest house with tiniest en suite ever! Friendly host. Lovely view towards river. - Lovely location overlooking the river & fields in a quiet area of Ross. Up hill walk into town. Tea & coffee provided. Bed comfy. Shower room possibly the smallest I’ve ever seen. Not ideal - but shower ok. The room was on the very top floor so could be uncomfortably warm. Fan provided though. Would go for another room if revisit.
• frank (9/5): -
• Gorman (8/5): Friendly, fab location & house. - Location is central and overlooking the river. Pretty, well maintained. Just some info via text on their great environmental initiative of placing all complimentary shampoos, etc in a breakfast on the landing for you help yourself. Info on local breakfast places, WiFi code, etc would be helpful.
• Mandy (8/5): Lovely surroundings, clean , friendly , convenient , good price and easy to find. - The bedding was soft and silky and smelt gorgeous. The room and communal areas were tastefully decorated and spotlessly clean. The hosts were friendly and accommodating . The White House is right across the road from a huge pub garden, by the river . The food there was excellent. The room was very tiny , with not much room to to put things down.
• Ian (6/5): A good option for a one night stopover but bear in mind there’s no breakfast. - Perfect location very close to the centre of Ross-on-Wye. Plenty of places to eat nearby. Parking on the road was easy. The room, linen and towels were spotlessly clean. Comfy bed. The bathroom in Room 7 was like an understairs cupboard - it was so small and narrow that you couldn’t keep the door shut whilst using the sink and sitting on the loo you bash your knees on the sink unit. Also no breakfast on offer so bear that in mind. This is a room only guesthouse.
• michael gurd (8/5): None None else - Great location Nothing
• John (8/5): -
• Andrew (8/5): Excellent - Very clean and newly decorated… Nothing
• davis (8/5): Suited my needs, clean comfortable. Friendly staff - Location great, breakfast not on offer
• Roderick (6/5): -
• Tim (8/5): Overnight stay. - The location over the road from the river and park was fabulous. Short walk into the town centre.
• Hils (10/5): Exceptional -
• Steve (10/5): Exceptional -
• Jayne (8/5): Very good -
• Evans (6/5): Pleasant -
• David (10/5): Had a lovely stay and the location was brilliant - The bed was really comfortable Nothing
• Dominic (7/5): Good -
• Chris (8/5): Very good -

Photos