Park Inn by Radisson, San Jose

Location: 2560 Fontaine Road, San Jose, us

Star Rating: 2 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Swimming pool
• Terrace
• Pets allowed
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  2 Double Beds

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Deluxe Room, 1 Double Bed, Non Smoking

  1 Double Bed

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Standard Room, 2 Double Beds, Non Smoking

  2 Double Beds

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Room, 1 Queen Bed, Non Smoking

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Deluxe Room, 1 Double Bed, Accessible, Non Smoking

  1 Double Bed

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Quadruple Room - Non Smoking

  This quadruple room offers a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

• Double Room with Roll-in Shower - Disability Access/Non Smoking

  This double room offers a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave

• Double Room - Accessible/Non-Smoking

  This double room offers a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

• Queen Room - Non-Smoking

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Refrigerator
  • Desk
  • Microwave

Guest Reviews

• Meghan (3/5): Was ok - Liked were it’s at was close to dental office had to take my child for surgery. Staff were nice Room was dusty door didn’t shut all the way said had pool but it was closed and green also it’s not called park in. Anymore which made hard to find floor in bathroom felt like was soft
• Luis Cristobal (1/5): - stay more days but the personal was horrible, i need a compensation cause the experience was sad and staying there like 4 days paying on time, trying get another one the personal lock all my things in a room and then they dont wanna bring me back my stuffd the personal was so unprofessional the lock all my stuff in a room just because in the moment when I try another night, i was late with the payment. And i talk with the lobby requesting time for stay in the hotel and another night and the answer was get out it here
• Josephine (10/5): - It wasn't a hassle to check in or out nobody bothers us. That the ice machine didn't work.
• Víctor Hugo (6/5): -
• Victor (5/5): The location was fine, but the office manager had a bad actitud towards the need of the client. - The room was not available by the time it was expected. I didn't like the office manager's excuses for not being able to complete the room preparation.
• Douglas (7/5): -
• Pattarawan (10/5): - Good
• Jainesh (2/5): - The AC vent did not work in the room, so front desk came over to fix it but still didnt work. They gave me new room and it was even worst, The smell in the room was horrible. I dont think they cleaned the floor for weeks. If you book your stay with Motel 6.com you may get a decent room in the front area but if you book the room with super8.com then you will get a room in the back with no hot water.
• Lillian (2/5): - Roaches, filthy, sketchy
• Thomas (8/5): - Room was clean, AC was good, Staff was nice and helpful.
• Samantha (6/5): - The staff is so lovely and helpful! But the hotels are DIRTY! I could not sleep or shower here
• alain (10/5): - All staff is amazing nice !!!
• Juan (8/5): - Nice clean easy to get to plenty of parking
• Keith (8/5): - Typical motel 6 experience. Very stress free booking process and stay for the most part.
• Samuel (10/5): - It’s very clean it’s quite in another words it’s Perfect
• Nanhee (2/5): - It smells so bad, the internet doesn't work, and there are bugs everywhere. I don't want to go there again.
• Jose (10/5): - Quick ,quit
• Lucas (6/5): - Property rooms are clean and quick check in was fast.
• Steven (4/5): - My feet turned black 20 min after arriving to my room, and it had JUST been cleaned. WiFi was spotty and impossible to connect to. They don’t tell you which one to connect to only give you a password and you have to figure it out I guess. Bed felt like a foam pad on a harsh metal frame. In fact it sounded like an aluminum can being lightly crushed in the middle of the night. According to locals, not the best area, high drug/crime rate. I got what I paid for I guess.
• Alfonso (9/5): -
• Tony (10/5): - Thank you
• Verified traveler (2/5): - No internet signal in the room, I ask them to change for another room, they don’t. They are liar about they have internet but none. The hotel has a lot of weird people come in. The customer service lady is not nice at all. Very rude actually. Never come back to this motel again. Bad , very bad.
• Karan (2/5): - The manager Anabel was really bad. I called a day earlier to ask if i can change the name on the reservation to my friend who would arrive couple hours before me. The lady on the phone said yes and said she can make a note and it should be fine. She should come with an ID. I said cool. On the day , my friend was told she cannot get the room till I arrive, there is no waiting space, and she had to sit on the side of the road. If they had said this before , she would have waited at the airport and not here. The manager was trash too , didnt do anything , i raised the question with her and she was busy protecting her employee. Showed her the call record , and told her what happened , she said sorry for the inconvenience. I asked who worked the previous day for the call , she said i dont know and didnt wanna pull up any info. The managers name was Anabel and this establishment is trash.
• Daniel (6/5): - No shampoo, everything else was ok
• KAIIVA (6/5): - The bed was very comfortable, but it was noisy and in my room there was no hot water, so I checked out the next day, which was a day earlier than I had planned.
• Jerry (10/5): - Nothing at this time
• Loisi (2/5): - Absolutely no hot water, mold, bugs
• Deborah (2/5): - The actual hotel was nothing like the pictures. It was dirty with a graffitied towel
• Loisi (2/5): - Police was called every night, manager Maria was very rude, mold in the air duct and bathroom, swimming pool was very dirty. Not a safe place when you have small kids.
• Loisi (2/5): - Houskeeping is so friendly, front desk (maria) is very rude. Reported mold in the shower, moved us to a room where there was mold everywhere in the bathroom not only in the shower. The bed was very uncomfortable and the smell of Marijuana reaked in the room.
• Victoria (2/5): - I lost my phone in the room and they refuse to give me my phone back and I had to break the window and get inside to get my own phone and they proceeded to call 911 on me when I literally asked if I can get my phone back the easy way, but they wanted the hard way.
• Danielle (6/5): - Property/rooms need an update. Room had broken floor boards in the bathroom and wall had dirt and holes. curtains were full of holes. Walls and shower were dirty. Trash left in bathroom where towels go. Staff was great, not too noisy in the room with surrounding rooms. Easily accessible. Smoke detector also had a bag around it.
• Liz (4/5): - Too much noise, the pool water was dark and very dirty. The rooms have a very disgusting odor. The bathroom vent didn’t work. The sheets you can tell they weren’t cleaned. They don’t clean the rooms. If you are only using it to sleep and don’t care about cleanliness by all means. Careful with drug addicts and homeless around the area of where you park your car as well.
• Omar (4/5): - Our room had no hot water and the toilet wouldn’t flush completely.
• Jerry (10/5): - Nothing at this time
• Loisi (10/5): - Great restaurants near by, staff is awesome and very helpful
• Edgar (10/5): - No food offered
• M.Saifullah (5/5): Please give us the refund of not giving the breakfast - Nothing They didn’t gave us the breakfast, but they charged us for that.
• Cuauhtemoc (10/5): - .
• Sara (10/5): - My room was clean, and smelled nice. There was a guy in the parking lot selling good snacks too!
• Michael (2/5): - We stayed for two nights. 10 minutes after we got to our room the tv stopped working, we had no wifi or cable for the rest of the time we were there. We were told "maintenance/cable company" was working on it. When we got back to our room on Saturday, the room key would not open our door. We had to go to the office in the middle of check in time, to get the key fixed, and then it still didnt work. My handicapped mom had to stand outside for 20 minutes until we could get the situation resolved. It turns out the key worked but the door handle needed maintenance. The motel experience ruined the trip!
• Mohammad Jawad (2/5): - Ver bad
• MA DEL ROCIO (2/5): - No good
• Asfandyar (6/5): - Nice location, never get a room on ground floor, too much traffic moving around on driveways, k place if you just need a place to stay overnight, ideal place for famers and other construction workers or truck drivers,
• Sabino (2/5): - Dirty place never again
• Maryuris (2/5): - Nunca me quedé en el hotel, porque cuando llegué a decir que tenía una reserva, me dijeron que no había habitaciones y quise cancelar la reserva y la recepcionista me dijo que lo había reservado y me dio un número para comunicarme, porque me iban a dar reembolso, resulta acontece que nunca me devolvieron mi dinero, son unos estafadores
• Isaac (4/5): - My room had cockroaches and then I switched rooms and there were bed bugs
• Summer (2/5): Disgusting! - So dirty. Hair still all over the floor beds and shower. Brought in my own blanket and slept on top of bed. Will not use this hotels app again.
• Rafaela (8/5): - One day stay very noisy
• Van (10/5): - Excellent service
• Ruben (7/5): -
• Ruben (7/5): -
• Van (8/5): - Good
• Jason (2/5): - Air conditioner didn't work and they wouldn't give me a different room they told me to open the window.I sweated all night in an 85 degree room. Will not be returning
• Israel (8/5): - It’s a choice that should be first priority to stay for my trip to this area.
• Phong (10/5): - Nice and considerate
• Christopher (2/5): - Not what’s pictured, it’s very dirty and run down, first room was absolutely disgusting. Moved to another room and the walls were filthy.
• Elizabeth (8/5): Very good -
• Miguel (8/5): - Bedsheets were pretty thin and the qalls were pretty as well but otherall it was a very pleasant stay
• Rebeca (7/5): Good -
• Antonio (10/5): - The staff are really nice
• Brandy (10/5): Exceptional -
• Alexey (4/5): - I came in to check in everything was confusing name of the hotel has like 3 names motel 8 and the man wearing a motel 6 shirt and on my itinerary is says something else. Cleanliness inside was ok blood spots and fan lint in the restroom
• Albert (8/5): - Nice place
• José (8/5): - Very confort área no noise, peacfull not to expensive on my budgeti had a wonderfull night thanks
• Brenda (10/5): I give it a 10 - Our room was really clean n I'm glad that I got a refrigerator n a microwave in my room as I asked for. Thank you for my nice n comfortable room Motel 6
• Christopher (6/5): It's just ok. - This is not the Park Inn by Radisson as it's advertised. This is and has been Motel 6 for quite sometime. There is no lot Security. Homeless sleeping in the stair landing having to step over and/ or squeeze by them. Asked for an extra blanket as the bedding is pretty thin. Was told there are no extra blankets. Found human hair attached to the blanket on the bed. Advertised Park Inn by Radisson vs Motel 6 Hair found in the Blanket refused request for an extra. Homeless blocking the stairs Homeless sleeping on the Stair Landing No Lot Security
• daniel (10/5): - friendly staff clean rooms
• Kyra (8/5): - Shower needs replacing, it's not clean and I think the dirt is permanently ground in. The mattress was extremely thin and uncomfortable. I stayed in a different room in this same facility and this was not a problem. On the other hand, the wifi was great, and the room was dark at night for a change. If you need a budget room in the San Jose area, I do recommend the property, just not this specific room I was in, unless they replace the mattress and shower stall.
• Albert (10/5): - I was a little disappointed about the pool being out of commission 😕
• elias (2/5): - My rent was for Radisson and when I arrived it was motel 6. I asked for more information and they told me it was another conpany. I would please like to request a refund, discount or credit for the stay.
• David (10/5): - Room was clean and fresh.
• arthur (6/5): - The property was sold to motel 6
• Timothy (7/5): Good -
• Silveria (8/5): - I feel comfortable here with my kids. Friendly staff
• Cheree (2/5): Radisson = motel6 - I booked this thinking it was the Radisson only to arrive and realize it's the motel6. Had i known this, and that it was THIS motel6, I would never have stayed here. Last time i was here was 15yrs ago and it smelled the same. Very triggering given I dont have fond memories of that place. Also, the toilet clogged the 1st day for who knows why and remained clogged through the stay (I have special needs children and ESAs with me which would have been more cumbersome to vacate everyone than it was to use the portable toilet I keep in my car). The shower was backwards?? And very tight. No ventilation, crusty AC unit literally touching the bed, doors warped, sewer flies, and the phone I had no choice but to use after mine broke and i needed to contact Fedex for pickup was difficult to hear on. And when I requested a late checkout so i can gather everything, the front desk said I only had until 1130 when Ive had until 12 at every other HOTEL ive been to. Not sure why it seemed as if I was bothering them with the request they act like its a Radisson or something. If you have OCD or any motel fears, do not book this. Uncomfortable and disgusted are an understatement. Next time ill save the money and sleep in my car.
• Teresa (2/5): - It was motel 6 not the Raddison as advertised on Expedia. Mold in bathroom and windisill. Smelled bad. Homeless all over and police cruising around. I rented a regular room with a king bed and i got a disabled room with no regular parking.
• Silveria (8/5): - My stay with my kids is fine. Hotel staff has been friendly
• sherry (2/5): - This is not a Radison. This is now a motel 6. No food. Rooms were not clean. Bathtub did not work. Horrible experience.
• Ivan (8/5): - 👍
• Raheba (8/5): - Not bad
• Jessica (10/5): - Nice and quiet
• Jelena (4/5): - only two towels for 3 people and kinda dirty
• aaron (10/5): - Much better than l had thought. It turned out that the hotel is now Motel 6. Friendly staff, good service, quiet area and clean accommodations with daily service.
• Jennifer (8/5): It was ok - Great price, friendly staff, room was dirty in shower and in the bench in room.. dirty Qtips next to bed.. other then that it was ok.
• Indranil (2/5): - I had a very disappointing experience during my stay at this hotel. From the moment I arrived, it was clear that cleanliness and service were not a priority. The room was filthy, with cigarette butts scattered around, even though it was supposed to be a non-smoking property. It seemed like no one cared to enforce the rules. There was a common door between rooms, which made the stay feel anything but private or secure. Room service was practically non-existent, and when it did show up, it was far below acceptable standards. The overall security felt very poor — doors seemed easy to bypass, and I didn’t feel safe leaving my belongings behind. This was far from the quality I expected from a Radisson brand. I would not recommend this hotel to anyone, especially if you value cleanliness, comfort, or peace of mind.
• Gonzales (8/5): Very good - Location was marvelous and peaceful No parking in front of my room
• Seh (2/5): Pass - Pets stay free. Room was very dirty. Debris on the floor, the sheets. Nothing had been wiped clean. Dirty toilet and shower. No hot water when I was there. The breakfast offered was coffee. The pool was already filled and closed. The area was not very safe. Police all over the parking lot when I arrived. I was given my room number and couldn't find it. Turns out the super 8 motel with giant sign behind the motel 6 was where my room was located. That would have been great info for the front desk to give me, as it looks like a different motel. Motel 6 is not the most luxurious place to stay, but I've always found them to be clean and a good value. This one did not meet that expectation. Paid 115. You can do better for less. I would not stay here again.
• mitchell (4/5): Small but functional - First off, I could not find it, as the GPS took me to a Motel 6. So I went in and asked and found a piece of paper on the counter that ID’s this place as the Park Inn by Radisson. The outside signs say Motel 6. OK, fine. Maybe some type of subcontracting going on. Good help at the front desk. Very nice and efficient. Room is small but functional. No shampoo, just two tiny bars of soap and a couple of towels. Not clean, but not too dirty either. Found debris on the floor. The general smell of “wet dog” was present, but not too strong. No iron either, which is useful for travelers. Oh well. Budget motel. This is not the hotel’s fault, but the reason for the bad score was the other patron’s actions. There were dogs in some rooms and kids walking in diapers outside. Also, in-between-housing people would have cars with every imaginable item stuffed in them in the parking lot. Every night people would talk loudly outside until late. Not partying, just blabbing away. At 6am on the nose, the motorcycles would start and idle before leaving, this would go one for quite a while until it quieted down. Not good if you wanted to sleep late. Not good for business travel. Best to avoid if possible. Again, the workers were nice. The place was so-so, but the rest of the guests took away from the civility of staying in a hotel/motel. I’ve been to other motels in the area and they were not like this at all. Lesson learned!
• jason (4/5): - Tþþtttttttttkkkkk
• Nancy (4/5): - There was black mold in the room and water from shower was on the floor , holes on the restroom roaches. The other rooms before were fine just the pass two times was bad and went to complain and they didn’t do nothing
• Suwit (6/5): - Good sleeping condition
• Bernardo (2/5): - ...
• Kimberley (1/5): This place doesn't exist - The place doesn't exist. It's a motel 6 now with higher prices and the staff is rude. The place doesn't exist. It's a motel 6 now with higher prices and the staff is rude.
• KYUNG (8/5): - Very nice!
• Jessica (2/5): - For starters, I am deeply disappointed that my belated birthday celebration trip had such unfortunate events occur. I included a screenshot of my confirmation for TWO nights. Night one, I took a cold shower because the water wouldn’t get or stay warm. Then, day 2, I came back from San Francisco to return to my room. All my belongings and travel bag from in my room were thrown in a trash bag and the front desk person gave it to me saying I only booked one night and they were full. I showed him my confirmation for two nights. I had to pay more money to another motel nearby. Thankfully I got there last vacancy. I took a warm shower and was able to calm down. I will never book here again. Good thing I found another vacancy.
• Wesley (5/5): Passable -
• Al (6/5): - Neighbor's fighting with kids cryin people roaming around 😢
• Margarita (4/5): - When I first booked I had booked for park inn by Radisson. However when I got there it was a motel 6. If I would’ve known it was a motel 6 I never would’ve booked. The beds were very hard and uncomfortable, the ac unit was very filthy. Most of the plug ins did not work . The shower floor was very dirty . And I had booked a room to accommodate 4 people and it was very small to even move around a singular other Person.
• Jesus E (6/5): - No hot water

Photos