Jambuluwuk Convention Hall & Resort Puncak

Location: Jl. Raya Tapos no 63, Ciawi, Puncak, id

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Car hire
• Table tennis
• Chapel/shrine
• Karaoke
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Badminton equipment
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Clubhouse
• Private picnics
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Fishing nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Four-Bedroom VIP Villa

  This villa's standout feature is the pool with a view. This villa is consisted of of 1 living room, 4 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. A kitchenette equipped with a stovetop, a refrigerator and kitchenware is available for cooking and storing food. Featuring a terrace with garden views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit offers 8 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Villa

  The unit has 5 beds.

  Max Occupancy: 4 (3 Adults)

• Three-Bedroom Premier Villa

  Villa features a separate living area, kitchen and private bathrooms with a shower.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Four-Bedroom Deluxe Villa

  Spacious two-story villa features 4 bedrooms, 2 living rooms and a kitchen.

  Max Occupancy: 10 (8 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Three-Bedroom Superior Villa

  This 3-bedroom villa features a balcony, air conditioning and kitchenware.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Three-Bedroom Deluxe Villa

  The air-conditioned villa has 1 bedroom and 3 bathrooms with a walk-in shower and slippers. A kitchenette fitted with a stovetop, a refrigerator and kitchenware is available for cooking and storing food. Boasting a terrace with garden views, this villa also offers a dining area and a flat-screen TV with cable channels. The unit has 6 beds.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Four-Bedroom Premier Villa

  The air-conditioned villa has 4 bedrooms and 4 bathrooms with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator and kitchenware. Boasting a terrace with garden views, this villa also features a dining area and a flat-screen TV with cable channels. The unit has 8 beds.

  Max Occupancy: 10 (8 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Villa

  This villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator and kitchenware. Featuring a terrace with garden views, this villa also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Eid (9/5): Good experience - Quiet and good staff.
• Arny (6/5): Een oud resort die een grondig renovaties en onderhoud nodig - Het is geen 5 sterren hotel, het is officieel 4 ster hotel, ik snap het niet dat dit staat 5* bij Booking.com . De foto’s zijn niet overeenkomst met de werkelijkheid, het voldoet niet aan internationale standaard. This is een oud resort het is nodig voor renovaties en meer onderhoud, maar de personeel zijn vriendelijk, ze helpen wat ze kunnen.
• Maps (10/5): Liburan Keluarga - Fasilitas privat kolam renang, sporthall dan suasana Sarapan kurang variatif untk sebuah resort
• andi tjipta hardianto (4/5): Ruin our holifay - Just so so... Many facilities not working. No Digital payment. Villa equipment not standart. Instead of stay 2 nites we decide to move other resort.
• Mohammad (5/5): Good for local tourists as compared to international ones - The location The rooms were not sound proof
• Ohud (8/5): -
• agan (10/5): - villa dengan pemandangan alam yang sejuk bagus,asri,kolam renang yang bersih dan pepohonan yng terawat,the besttt dehh pokonya nginap di Jambuluwuk resort ini!!
• yosua (10/5): - Fasilitas lengkap, view bagus, petugasnya ramah dan helpful sekali. Sangat menikmati liburan disini🥰
• Kaydee (10/5): - Kesini pas musim hujan, tenang sekali, berkabut
• Rachmah (10/5): Perfect ! - Staff nya ramah dan suasananya sejuk, apalagi musim hujan. Sangat nyaman menginap disini.
• Febry (10/5): - Kamar bersih, luas dan karyawan ramah
• Alhaddad (2/5): -
• LIM JUNHWAN (8/5): -
• bagus (6/5): -
• Tifanny (8/5): - room bersih, byk pilihan villa
• Mawardi Abdul (8/5): -
• Henk (5/5): Tegenvallend resort - Vriendelijk personeel, Mooi aangelegde tuinen Vriendelijk, maar onprofessioneel personeel. Bediendend personeel spreekt amber Engels. Onderhoud van het resort is matig tot slecht. Koelkast beschimmeld, kamer slecht schoongemaakt, meubileur op het resort ziet er vies uit. Alles een beetje slecht onderhouden.
• Kaydee (10/5): - Villa nya terawat, bersih dan luas
• Elriza (10/5): - Suasana resort nya sangat nyaman. Kamar kami juga bersih dan fasilitasnya cukup lengkap. Next pasti akan nginep disini lagi.
• Frederik Jan (7/5): -
• Michael (10/5): -
• Cataldo (10/5): -
• Laurensius (10/5): - Udaranya sangat segar dan asri karena banyak pohon pinus di resort ini. Kamar nya bersih dan luas. Cocok untuk liburan bareng keluarga.
• Ulfatul (10/5): - Nyaman dan service nya bagus. Dari check in sampai check out tidak ada kendala. Area villa bersih dan staff nya ramah. Kamar nya sangat nyaman, recommended 👍🏻
• Fitri (10/5): - Enak Buat Healing, pelayanan baik, ada lapangan besar untuk games, pool dingin dengan view gunung
• Febry (10/5): - Staff nya ramah bisa early checkin, ga macet. Villa kayu masih terawat, Untuk harga segitu okelah, next akan pesan full 1 villa untuk liburan bareng keluarga Hampir tidak ada
• Rahaf (3/5): The villa is beautiful for isolation and recreation only, but its location is far from services and the road to it is no - Morning breeze and the location of the villas among the trees There is an opening above the main door through which insects and reptiles enter the villa. The location of the villa is far from services and the road to it is not desirable.
• Amelia (10/5): Cocok untuk liburan bareng keluarga. - Villa nya luas dan kamarnya bersih. Udara pagi nya sejuk banget, ada fasilitas kolam renang nya juga. Cocok banget buat liburan bareng keluarga.
• Arash (10/5): - Suasananya tenang, banyak pohon pinus bisa Pakai dapur dan balkon meskipun cuma pakai 1 kamar , dapat villa depan kolam renang pemandangannya bagus Agak gelap karena kurang lampu jika malam
• Zulkifli (9/5): Superb - Our villa is VILLA SEMBAWA with a 3 room and 2 bed each room, nice kitchen if someone like to cook while stay.. Nice bathroom, very clean.. breakfast just nice .. swimming pool so nice and great at the great location. Will repeat again soon.. ❤️❤️ Nothing everything great and nice
• Nasser (10/5): - Nice villas awesome landscaping, The guy in the front desk really helpful and cooperative he provided me with adapter to recharege phone till i bought one next morning
• Sofia (7/5): Pulizia e cortesia, ma resort quasi deserto - Lo staff è stato molto disponibile e gentile. La stanza era pulita e in ordine. Atmosfera generale da resort abbandonato: sembrava che fossimo gli unici ospiti. Una delle due piscine era chiusa. Colazione servita in camera perché la sala ristorante era chiusa. Ristorante e bar non operativi durante il soggiorno, probabilmente per la mancanza di ospiti.
• Ilham (8/5): -
• Mohammad19851985 (6/5): - أعجبني طريقة المنتجع وتوزيعه الاطلاله جميلة وترتيب الزرع والممرات المائية .. أعجبني سعة المكان .. أعجبني حمام السباحه والمطل على المنظر الجميل وأعجبني سرعة تجاوب العاملين في حالة طلب أي أمر .. بشاشة العاملين .. الاثاث غير مريح أبداً كله خشب ولا يوجد فيه اسفنج .. تهالك بعض مستلزمات الفيلا .. يحتاج الى تجديد .. وخاصة الحمامات أعزكم الله .. لا يوجد سيفتي بوكس .. بوفيه الريوق مكرر وغير متنوع .. الستائر ليست عازلة للضوء .. هناك حشرات في المكان والبيت بالكامل من الخشب .. دخول وخروج العاملين للفيلا لأي سبب بدون استئذان .. استخدام العاملين في المنتجع السياكل في التنقل مما يسبب ضوضاء وازعاج ..
• Munthar (10/5): -
• Nahed (1/5): سيئة جدا - لا شيء أخرج الفندق أمتعتي خارج الفيلا عندما تأخرت بالدفع ليوم واحد وانا أخبرتهم برساله أني أود الدفع لاحقا وقاموا بفتح الباب على ابني وهو في الفيلا نائم فانتبهوا منهم العاملين في الفندق غير مهذبين
• Cassandra (10/5): Exceptional - Staff are very friendly, good vibes. Very recommended for family or business. Worth the money 💰 Road access is quiet hard, but still accessible. Not recommended to turn left after gate with cars.
• Khalid (8/5): Very good -
• Pariury (9/5): Its was my first time came to stay here . Endah , Heru & Yogi and all team absolutely are helful . - The atmosphere & place is simply amazing. The kitchen needs to be improved in terms of cleanliness and complete cutlery should be available.
• Pariury (9/5): Superb -
• Alvie (6/5): Pleasant -
• Jens (7/5): Good -
• Amir (9/5): Superb - Adem,Nice view ditambah hujan makin sahdu, Ubur - ubur ikan lele Yo staycation re
• Endah (10/5): Exceptional - the staff was incredibly friendly and professional, making check in smooth and quick. the room was clean, comfortable, and well designed, with a great view. the hotel facilities, including the pool, were exellent. highly recommend for anyone looking for a comfortable and convenient stay😍
• Kamal (6/5): - The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm.
• Angela (10/5): Exceptional - I recently stayed at this resort and had a pleasant experience. The staff were friendly and accommodating, always ready to assist with any needs. The room was clean, comfortable, and well-maintained. The location was convenient, offering easy access to local attractions and dining options. Overall, it was a positive stay, and I would recommend this hotel to others
• Fahd (1/5): Bad - nothing resturant
• Adly (6/5): It is a very nice place and the staff are even nicer but please change the location on the website - Clean and nice It was written in the description that it is in the Puncak area, but unfortunately it is about an hour away from Puncak, and the Booking administration did not help me in this matter despite sending more than one message asking for help from the site.
• Ahmed (3/5): Poor -
• Kevinuriati (7/5): Good -
• Samsul (10/5): Exceptional -
• Danelle (8/5): Very good - Good facilities, with sport hall. Very helpfull staffs, we had a little accident because our fault, but the staffs helped quickly
• Gilang (10/5): Exceptional - Good Wifi, Good Ambience Back to Nature
• Lynne (8/5): - Welcome drink should show
• Lukman (7/5): Good -
• Yousuf (3/5): Mixed Experience in a Beautiful Setting - I recently stayed at this resort, and my experience was a bit of a mixed bag. Let me break it down for you. Positive Points: 1. The natural surroundings of the resort are absolutely stunning. If you're a nature lover, you'll appreciate the picturesque setting. 2. The pricing for our stay was quite reasonable, making it accessible to a wider range of travelers. 3. The staff members were generally polite and friendly, which added a touch of warmth to our stay. Negative Points: 1. A significant issue we faced was that despite booking two one-room villas, we were given a single villa with two rooms. Surprisingly, we were charged the same amount as we would have been for two separate villas. 2. Cleanliness was not a strong suit of the resort. Don't expect spotless accommodations, as our experience suggested that the cleaning left much to be desired. 3. Communication with the front desk and housekeeping was a challenge. We had to make numerous calls, often with no response, to get even basic requests fulfilled. 4. It's unfortunate that you have to constantly ask for things to be done. Simple tasks like cleaning the villa, providing water, or clearing used dishes seemed to be overlooked unless we reminded them. 5. The breakfast service was a letdown. We requested it to be delivered at 9 am, but it arrived after 10 am, even after following up with two calls. 6. Attention to detail is lacking. In one of the rooms, we noticed mismatched curtains, indicating a lack of thoroughness in maintaining the accommodations. 7. The overall cleanliness was subpar. Lingering dust indicated that some areas hadn't been properly cleaned for a long time. In summary, while the resort's natural setting and reasonable prices have their appeal, the service quality and attention to detail need significant improvement. If you're willing to overlook these shortcomings for the sake of the picturesque location, this resort might still be worth considering.
• Ayman (7/5): Good -
• Sultan (10/5): Exceptional - Nice place. Nothing can be mentioned.
• Ahmad (9/5): Superb -
• Susanto (7/5): Good -
• Yahaziel (1/5): Bad -
• Saad (7/5): Good -
• Matthew (8/5): Very good -
• Haya (1/5): Bad -
• Earl_y (7/5): Nice break for family in puncak - A big villa for family, plenty swimming pools to choose. There’s a clean restaurant in the location. Most of the staff are friendly and helpful. Shower room and kitchen
• Verified traveler (6/5): - Stayed there for two nights with family. The receptionist allow us to check in early to the villa which is good, so we went to the villa only to found out there are leftover food in the fridge and leaking sink. Requested the housekeeping to come and clean also to repair the sink, which they did and we’re happy with it. Before check out, the bathroom door accidentally got locked and we had to call the receptionist four times before someone come and fix the door. It takes forever for them to come too :( The overall stay was good. Might come again.
• Ardi (10/5): Good nature experience at Jambuluwuk resort - I was going there for our escape plan vacation with my family. we love nature experience for vacation. After we went to Taman Safari, we chose this hotel for stay 1 night. the neighborhood and scenery is awesome. we love it. however, when we went there we have some trouble with the tv channel. It had some bad connection through all day till we checked out. Internet was very good.
• Verified traveler (6/5): Hotel kurang bersih. Staf hotel ramah dan membantu - Kami senang selama tinggal di sini. Akan lbh baik jk kebersihan toilet ditingkatkan. Kamar mandi kotor dan sarang laba2 di bbrp tempat.

Photos