Motel 6 – Santa Rosa, CA - South

Name: Motel 6 – Santa Rosa, CA - South
Address: 2760 Cleveland Ave, Santa Rosa, California, 95403, Santa Rosa, US

Location: 2760 Cleveland Ave, Santa Rosa, California, 95403, Santa Rosa, US

Star Rating: 2 Stars

Property Type: Motels

About this Property

Terrace with Views: Enjoy breathtaking views from the terrace at Park Inn by Radisson, Santa Rosa South.

Complimentary Amenities: Stay connected with free wireless internet and take advantage of the convenient vending machine on-site.

Convenient Location: Situated just minutes away from attractions like Sonoma County Fairgrounds and Graton Resort and Casino.

Don't miss out on experiencing a comfortable stay at Park Inn by Radisson, Santa Rosa South.

Important Information

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free WiFi
24-hour front desk
Terrace
Designated smoking area
Wheelchair accessible
Wheelchair accessible parking
Assistive listening devices available
RV, bus, truck parking
Snack bar/deli
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible van parking
Wheelchair-accessible pool
Stair-free path to entrance
Pool hoist on site

Rooms Available

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Deluxe Room, 1 Double Bed, Non Smoking

1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV
Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Phone
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Telephone
- Private bathroom
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Closed captioned TV

Guest Reviews

Dawn Marie (10/5): - Clean room and property. Awesome staff!
Catherine (4/5): Bad stay, bad days... - No amenities, soap, and towels were provided every 5 or so days.if I asked. No wastebaskets. No tissue. Issues with checking in and out. No room service until my 6th day.Discrepency in the cost. The room had fleas!!!!!!
龍太郎 (2/5): - The hotel does not exist anymore. Take the other hotel if you can.
Shanna (2/5): - This property no longer exist and it has been a hassle to get a refund! Do not book here, it should not be on the website as a place you can book!!
Deirdre (2/5): - The "Raddison" was a Motel 6. The filthiest room I’ve ever stayed in. Although my original $ was refunded, the Motel 6 charged far more than the "Radisson". I’m extremely disappointed with Expedia for not making this right.
Terry (2/5): - Stay away and do not book here!!! It changed to Motel 6 too so stay away from that when it lists online.
Kento (2/5): No thanks - Sketchy motel next to freeway. Convenient location for one night stay in the area however it was very sketchy with people hanging around outside that made us feel unsafe. We survived the night but would not go back. We would rather sleep in the car for the night.
Dawn Marie (10/5): STAY HERE TO UNWIND YOU WON'T BE DISAPPOINTED😃👍 - Quiet! Clean!! Great mattresses!!! Next to a small grocery store, close to a fast food places, gas stations, a CVS, restaurants and easy access to the highway. Enough lighted parking for a few RV's and trailers as well. The pool's temperature is just right with umbrelled tables and lounge chairs all around. Some rooms have a microwave and mini refrigerator, too. I am a Senior gal and appreciate the comfortable bed and spacious shower! My home away from home😃
Hannah (10/5): - Great staff.
Jerri (2/5): Filthy needs more cleaning in the rooms. - Rooms were not swept or cleaned correctly next to beds. Window sill dirty. My girls found dirt on their sheets in their room and it smelled so bad like cigarettes in a non-smoking room. Bathroom sinks were dirty as well. Some light fixtures also did not work. Floors were also sticky. The trash can outside was overfilling of trash. Parking lot needs a wash down.
Elizabeth (2/5): - The forst room I was given smelled dorty and overall WAS dirty. I was given a new room that was much cleaner, but had a drunk girl outside pf my room fighting with a few ppl. I do have to say that the man at the front desk was incredibly kind and hospitable. He tried to help me as much as he could, but unfortunately there's no helping this place. Unfortunately I ended up having to leave after being there for only a few hours.
Michael (2/5): - I love the meth head lurking around for our welcome. Plus the order morning meth head lurking in the morning. Only good thing I can point out is the police department presence throughout the night.
Julianne (6/5): - Nothing specifically wrong with it but it is very, very basic accommodation. A bit noisy. I got the impression that some of it might be used as subsidized SROs. Overpriced for what it was.
thanh (8/5): - It is worth the bucks. Nothing fancy. Have to ask for microwave for 2 days.
scott (2/5): - My wife saw a cd behind the tv on the box/shelf and said somebody left a cd. Umm it had a line of white powder on it and obviously had seen a full shift. I mean that would have been a great concierge gift in the 90’s but at 16 + years of sobriety not so much.
Dawn Marie (10/5): - Perfectly quiet.
Alex (8/5): - Clean, comfortable, pleasant personnel
Joselito (4/5): - Stayed here because of the price and not very familiar with the area or city...it was just for one night so I went for it. Staff was very friendly and check in easy, but my room reeked of stale smoke. Towels were clean but some were stained, and there were cigarette burns in the sheet, curtain, and I shower curtain. The property itself was unkempt. Looks like it used to be a motel 6, which is fine, but was in much worse shape than any motel 6 I've stayed in, and I've stayed in a lot. Think there are a few people living there and there was a visitor next door for most of the night and they were loud. This place seemed very sketchy even though the holiday inn express next door seemed very nice.
Felicia (2/5): Terrible - It was very very dirty . Bathroom/ bed / room smelled very bad . Trash on the steps going up to our room .
Steven (2/5): - Front office guy was great but the place is a total dump. I wasn’t expecting much for the price but it was really bad. The place was filthy, bed sheets were stained, floor was full of dirt and debris, hookers and tweakers lurking all night.
Ryan (10/5): - Excellent location.
Ernestine (2/5): Never again.. - It was not comfortable. It was dirty. We found hairs in the bed. There was police activity outside our room. Couldn't sleep because of the people in the next room being loud until 2:00 in the morning. Not a good experience for us. I would never stay there again.
Cara (2/5): - Visible filth everywhere including shower floor, walls, seats, table. Smelled like cigarette smoke. Felt like camping.
Dawn (10/5): - Great quiet.
Kristy (2/5): - Save yourself a sleepless night and go elsewhere... like to the Holiday Inn next door. I cannot believe Radisson is ok worth their name on this fleabag motel. It should be renamed Drug Culture Inn by Radisson. They obviously cater to street people, drug users and the underbelly of the nightlife scene. Definitely not family friendly!! My room was small, noisy, filthy and smelled of cigarette smoke. Like someone had been smoking in there for years. The floor was disgusting and o never took my shoes off. What little sleep I got was in my street clothes. Could not take a shower because the towels were filthy. The refrigerator didn't get cold, and made a strange sound. There was no microwave. The bedsheets had tears and were dirty. I could go on but why bother. You get the point. The room looked NOTHING like the photos. Was literally the worst motel experience of my life.
Angela (10/5): - Continental breakfast, no eggs, Open space for breakfast
Allen (6/5): - This is just an old Motel 6. And not even as well stocked with towels etc. or much if any effort to make the room look any different than Motel 6.
Mike (2/5): - Truly horrible, couldn’t stay
shawn (2/5): - Staff didnt know where our rooms were but pretended to and gave us bogus directions. A towell was filled with hair. Some black stuff was smeared all over the floor and dried up under a bed. Looks like its been there a while. Beds were VERY uncomfortable. Pillows are flat and hard. Room was very hot when we got there and the AC barely worked. Never got comfortable all night. Shower is TINY. Rooms are small. Curtains had cigarette burns in them.
Eddie (6/5): - The property was easy to get to and has plenty of parking space.
Dawn Marie (10/5): - Great experience.
Mike (2/5): - Park Inn by Radisson is a brand I have stayed at in Davao, Philippines on many occasions and have considered it a top destination. This Santa Rosa California branded hotel, however, is anything but. It's essentially a recycled motel 8, dirty, beat, a clientele of drug users, prostitutes and others, with corresponding noise, fighting, police and no peace at all. All it's good for is a low rent rendezvous.I'm shocked that Radisson would put their Park Inn brand on it. Unless they are going to tear this down and build something new, there's no saving it.
Richard (2/5): - a line of customers having nothing but problems room not ready manager rude ant not compliment many feature not working abd a lot more of nothing good to say about it.
Miki (4/5): - Cigarette burn on bedding and bathroom floor. Towels had stains. This place wasn't clean. Trash on hallway.
John (4/5): - Other guests talking loudly outside the room until 1am, random guy knocking on the door to presumably find his dealer at 12:30, broken TV, smoked out room. Ended up booking at another hotel for the second night the first was not a decent night sleep.
William (10/5): - Better than many places I have stayed. Need larger and more waste baskets
204williamd (10/5): Clean, quiet, convenient - Clean, quiet, easy close parking; good wifi signal Quibble: one tiny waste basket Think they're now calling temselves Galaxy Inn?? A tad tricky to find without signage. Right next to Freeway ramps. Plenty of nearby stores. No coffee service, but plenty in walking distance.
Charmaine (10/5): - Staff was friendly and made me feel welcomed.
Deirdre (2/5): Scary place, no sign out front - Scary! Rundown former motel 6. Our first clue should have been the former motel. 6 signs spray painted over with graffiti on it at the entrance . Bad part of town. We walked in our room, turned around and checked out. Felt unsafe and room had damage. Poor condition. People hanging around in the parking lot and on the stairs that looked rough and dangerous. Couldn't wait to get out of there.
Edwin (6/5): - The property was not bad, my only negative r
Jason (4/5): Stay elsewhere... - Dirty place. Stained sheets. Uncomfortable mattress. Drugs being sold and allowed to be sold. One set of towels in the room. No sign on door and housekeeping didn't even change towels or make bed.
Shaunatay (2/5): - We walked out because within minutes of arriving there were cops in the parking lot drugs in our room when we walked
Verified traveler (4/5): Very disappointed - My room smelled musty like old smoke. My sheets were stained and had burn marks. My 2 towels were stained and I was given 1 towel to replace and it was stained. The floors were dirty with black soot. My knight table was dirty with sticky drink. There was gum on the bathroom floor. Hair on my sink, dirt marks in the shower. Soot around the back of the toilet and on top of the shower. A manager tried entering one of our rooms without knocking and wasn’t able to because the security latch was on. She was questioning if we requested to cancel the room. That is never acceptable. There is no reason for an older facility to not have a clean environment or common courtesy to knock. After providing this information to the facility they stood by their no refund policy and we were not offered any compensation.
genie (2/5): - Where to begin? There were pubic hairs on the sheets. There was hair in the shower drain. The pillowcases, towels and bathmat were all dirty. The room reeked of cigarette smoke. There were drug deals in the parking lot. The night shift employee was incompetent and marked one of our rooms as a no show but gave us keys. This is obviously used as temporary lodging for parolees and homeless people. Someone tried to break down the door twice to gain entry. They came back with a metal pipe and were beating on the railing because no one would give them drugs from the room next door. The laundry room didn’t work. Guests had to come to the front desk multiple times to ask for towels because you only allow one towel per room. A guest reported that his gun was missing. I’ve never seen anything like this. Poorly managed with poorly trained employees. Unsafe property that should not be featured on large platforms without disclosing what the property is being used for.
Daniel (2/5): - I had a terrible experience at this hotel. As soon as I walked into the room, the smell hit me—it reeked of tobacco. It was overwhelming, like someone had been smoking in there for years and no one ever bothered to clean it properly. I don’t know how this room was considered ready for a guest. Definitely would not stay here or recommend it to anyone looking for a clean, comfortable stay.
George (2/5): - It’s hard to know where to start. The clerk who checked me lacked the professional appearance you normally expect from a front desk clerk. And the people I saw hanging around would cause me to cross the street if I saw them walk towards me. But it was the dirty room that really turned me off. The floor needed to be mopped and the blood stain was unsettling. The bathroom smelled of urine and none of the tables looked like they had ever been wiped off. The final issue was when I approached a police officer sitting in his patrol car in the parking lot and asked him if he thought I would be safe staying here. He said honestly “no”. As he left another cop came in and stopped to talk to him and later a sheriff vehicle pulled through, so at least it is well patrolled. But I survived the night so it has that going for it.
Phattakhone (2/5): - No Microwave, no fridge, looked nothing like what was in the Google pictures. It says Park Inn by Radisson but the building has nothing that says Radisson. It use to be a Motel 6 before it shut down. Customer service sucks! Asked customer service for towels and they said they would bring some but didn't. Bed sheets were stained. WOULD NOT RECOMMEND!!!! PAY THE EXTRA MONEY AND GET A DIFFERENT HOTEL.
William (2/5): - Towels not available. Should avoid this property. Was better as a Motel 6.
Rachel (2/5): - I am trying to get my money back. I was only in the room about 5 minutes. After noticing how dirty it was & that the door didn’t seem to completely close I took photos to ask for a refund & left to find another hotel. It seems to be a place where maybe people live? Which is fine, except I had to squeeze past someone sitting on the stairs, and there was a bin & a bag of clothes outside of one room. It felt unsafe. Only gave the 2nd star because the staff was very nice when I checked in.
Vivian (4/5): - It's a motel 6, NOT a Park Inn as it's being advertised
Craig (4/5): Feedback from a Frequent - This property appears to be in transition. I saw no signage identifying it as a Park Inn by Radisson, nor did I experience the level of service, amenities, or standards typically associated with the Radisson brand. In fact, the only visible signage was a blacked-out Motel 6 sign near the front of the property. While Motel 6 is a budget chain, in my experience, their standards for cleanliness and basic operations have consistently exceeded what I encountered here. That said, Santa Rosa is a pleasant city, and the property’s location is convenient—just off the freeway and close to restaurants, shops, and other services. The nightly rate was the most affordable I found when booking, and free parking is included, which is a plus. However, my room, located toward the back of the property, had several issues. It was noisy, noticeably unclean, and smelled of smoke. Surfaces and furnishings—including countertops and cushions—showed significant wear, with visible chips and tears. The parking lot also raised concerns: at least one person appeared to be living out of a car, and I saw them biking around the lot multiple times. Local police made routine passes through the property while I was there. In summary, while the convenient location and price are attractive, the overall experience fell short of expectations—even for budget accommodations. I hope the property is undergoing improvements, but as it stands, I could not recommend!
Courtney (2/5): - This Property was terrible, the room smelt of stale smoke, the linen was disgusting, the room was overall sticky and dirty. There was a full-on yelling match outside of our room early in the morning. There was also motel 6 hand soap in the bathroom witch is strange because its not a motel 6. Also, one bath towel for the entire room. The facility states it's a not smoking or 420 friendly place smelled like stale cigarettes and there were born marks all over the shower liner. Our room had a joining door with the room next to ours that the smoke was just pouring out of. We stayed 1 night checked out at 6am at first light. I tried to talk to the attendant his response was he would tell management. I would not return again and definitely not a place for children NOT FAMILY FRIENDLY
John (2/5): - The mattress was springy , the sheets were stained with bodily fluids. There was only one towel. The TV wasn't working properly. The motel was full of sketchy street types. I ain't worth it, go somewhere else. I prepaid for two non-refundable nights but couldn't go through with spending one night there. I went elsewhere and was out a couple hundred bucks.
Christian (2/5): - Charged 30$ to check in early. Hotel literally in shambles. All rooms smelled of cigarettes. Bathrooms nasty and grimey Counters, tables chipped. Blankets dirty. Just not good. I feel like thwy are remodeling. But felt like it should be only 25$ a night and not charge an early check in fee
Jon Patrick (2/5): - The bed linen was so dirty with lots of hair, only 1 towel provided and looks dirty. Room smell cat pee
Denise (2/5): - Expedia reservations were no longer available in their system , the night auditor suggested I call for a refund. I did get to check in under walk in status.
Melody (6/5): - It’s was a non smoking nut and it smelt horrible like cigarettes. The sheets has something that looked like dry blood and the
Rob (6/5): - Good for the price , nice quant room.
Sophie (4/5): - It’s ok as long as you go in knowing it’s a motel 6 in a sketchy neighborhood.
Shannon (2/5): - In my 42 years of life, I have stayed in a lot of hotels and this by far was the worst hotel I have ever stayed in. The room was completely disgusting. It doesn’t seem like they clean the floors ever the linens were dirty. There were limited accommodations as far as soaps and shampoos. My room smelled like cigarettes because people around me were smoking. I stayed up all night because the tweakers next to me were fighting all night long literally until five in the morning. I would recommend never staying here.
Jessica (8/5): - The hotel was clean and comfortable, especially for the price. The priority was a bit loud given the proximity to the road and the thin door, but no big deal. There were just a few small things that would have made this a five star review for me! I would have liked to just have shampoo and conditioner, tissues, and a couple of extra pillows. A microwave would have been a big bonus since there was a mini fridge, but I would have expected neither at this price point.
Shannon (2/5): - The room was dirty. The area was scary.
Imanol (6/5): - The people who might stay at this place might be a lil sketch but honestly it’s the best place you can get for the price
Michael (2/5): I wouldn’t do it, ever. Yikes. - We booked this hotel for a short 3 night stay. Upon check in our first room was pretty dirty and tiny, so we requested an upgrade to a larger room which they gave us at no charge (thank you). But the second room was filthy too. Hair in the beds, dirty pillow cases, things stuck to the comforter and just not even close to clean. Add on top, the area was very crowded with homeless people all over the property. They were kind and cancelled and refunded most of our stay. There’s no way I’d take my wife and kid here, between the cleanliness and environment. I’d have booked a second hotel and just ate the price of this one even if they hadn’t given me a refund. Staff was friendly though, so there’s that.
Mark (10/5): - This is in a good, safe part of Santa Rosa. Grounds are clean and well-maintained. Staff was nice, and for the price it is a good value. Will return, and unless you want a fancy place, it is a great option.
Marlon (2/5): - Terrible
Robert (8/5): - Convienient, good price
Alejandro (2/5): - Absolutely the worst hotel I’ve ever stayed in. The front desk guy made me pay $40 cash to check in 20 min early. I’m sure that went right in his pocket but I was too scared to wait outside on the property. We were there a hellish 3 days and the cops were called multiple times. Screaming and banging all night. Drug deals in the parking lot. There wasn’t even a shower curtain in our room. Disgusting. This place should be condemned.
Verified traveler (4/5): Filthy - Pretty sure nothing was cleaned or washed
Adrian (2/5): THE NEVER ENDING NIGHTMARE - I arrive later in the evening approximately 4-5 hours after they start checking in guest. I get the key go to the room open the door to a very disturbing fragrance, there was a person's belongings and a little trash that bed was not made. I returned to the office and explain the situation and just giving a new key for the room embark on another journey down to the room as I open the door I see a bed looking very unmade and used and abused along with full garbage cans and you shower no toilet paper and another room that wasn't serviced or cleaned and I have a Wonder to myself this is some kind of sick joke or just a lack of management but the only solution they had for me was to stay in that room or white for the wrong day and cuz they said that they just started funerals was a lie. I wake up to a knock at the door with an employee at 10:45 a.m. he said he will it was time to check out time. For some reason I thought I'd check out time was that noon but I guess that was wrong I was running a little behind and just give me a rushed for no reason I can see that is justifiable due to the fact that they don't seem to even clean the rooms just to be a nuisance. My never-ending nightmare continues today on Christmas Eve last year at this time Christmas Eve I was apprehended for somebody else's nonsense where I had to pay the price for some very unresponsible and person of not very good character. Anyways $LZYxxx. SLEEZY checking out
Erica (6/5): A little generosity goes a long way - Usually the customer service is great and there's not much to complain about. And everything is straight f forward. I stay and leave. But this time it w wasn't so much like this. Soon as I got into my room I noticed a dog next door who was either missing their owner or had anxiety because after an hour of continuous barking, it's gotta make u think what's going on over there? I'm usually pretty patient with animals too and noise don't bother me but something was wrong so I didn't went to office to ask if ma rsnroom change wa possibe, but there wasn't. I also paid for a room with micro/fridge , didn't happen either:( so eventually after office tried to put a stop to the dog barking and were not successful, the police show up ok great. So u got popo banging next door asking me question s as if I knew who the ppl were , which I did not? Weird. Then my last straw was in the morn. I'm a frequent visitor of this area /motel I'm not just some scumbag trying to find the next moving spot. So when I ask for a laste check out so I can have few extra minutes getting ready I expect to get that at least,? But they tell me no they stopped doing that and I stead gave my partner and I 5 minutes to get out? Which was fine by all means, I guess. I just felt weird rude vibes from the employees. When all I've done is be super respectful of them and any rooms I stay in
Jason (6/5): Sub-par motel... - Not a good location. Needs major improvements. Mattress was very uncomfortable. I had to ask for towels. As they had not been replaced. A non-smoking room that smelled like cigarettes. Yuck. Loud guests... loud cars... drug dealing... I was very generous with the stars that I gave it. I will not stay here again.
Ernest (2/5): - To many homeless people around
Craig (8/5): - Great
Jacqueline (2/5): - Nothing
Doug (2/5): - dirty unkept charged to much.had rooms boarded up.
Danielle (2/5): - It is NOT the picture they use in the advertisement. The first thing I did upon arrival to check in, was ask where this picture was taken on the property. She said oh, thats our otger property, up the road. Tgere was no pool or trees it was absolutely horrible lookibg. Broken wondows, beat up doors, filthy. No towels, no soap, no blow dryer, hair all over, it was gross. There was a prositute with no pants on standing outside her rom, when we got to our rooms. She was later giving blow jobs with her curtains wide open. Another hooker had her pimp in a fight with her john yelliing at 7 a.m about the john trying to rob her. It was crazy. A car backed into another parked car outside our window. If you like to feel like your staying in a Tarantino film, you will love it here. Bring Lysol, we went to get 2 cans. Thankfully we brought our own bedding/pillows. It is conveniently located if you feel courageous enough to stay.
TERESA (2/5): - The property was run down, some rooms boarded up with plywood. The TV in the 1st room was broken, no toilet paper in the bathroom, no hangers, bandaid stuck on bath floor, no ice bucket, beds were hard, blankets dirty. I instructed the clerk at check in not to run my credit card for payment until checkout because I wanted to use a different payment. She ran it anyway against my specific instruction & the day clerk would not correct it. I will be contacting my credit card company for a credit back. The photos of the site on Travelocity did not accurately reflect the actual site. It also states it is located in Santa Rosa South, but it is in the North & a depressed location
ADRIANA (4/5): - Some of the towels were dirty and it was very loud with people outside all night long but as far as the price that was okay. Also seemed like someone kept trying to open our door.
Edward (2/5): - Even if this room was priced under $30 I would not be back. The rooms were very misleading on Expedia compared to the actual room that we received. We walked through the door to the odor of smoke in a non smoking room. It’s very underwhelming with the not so very clean towels. The room you can tell was swept but surely not mopped whatsoever. There was a stain on the sheets but that was the tip of the iceberg. I woke up the next morning to what looked like bedbug bites to me and my wife on my hands and wrists. Upon further inspection of the bed, we took off the bedsheets to discover that they put a white pad between the sheets and the mattress to conceal what was more than likely a murder in that room. There was a blood stain right in the middle of the bed approximately 3 feet in diameter. We were horrified and feel violated that they would have the audacity to not disclose this and when mentioned to the front desk, all we got was “sorry”. We will be following up with their corporate office on Monday and if they want proof we can show the pictures. I should have threw the bed off the balcony, in front of the glass that she hides behind and ask her if she would sleep on that? Unbelievable. BEWARE. DO NOT COME HERE
Amy (2/5): - I booked this hotel under false pretences, believing it to be a Radisson hotel. Very sketchy neighborhood and I thought I had the address incorrect as it was a Motel 6. I was very tired, even though my companion wanted to leave. Police kept driving around the building all hours of the night. I am astounded that Hotels. Com would have this on their site.
Michael (2/5): TOTAL SHAM - THIS IS A SHAM the photos shown 1st are for another facility at park inn , formally a motel 6 w- lowest ratings in the area , we arrived and the entire place was under demolition or repair ,I was not offered a refund through the property or through hotels.com they don't even check out the properties if they did they would know the last pictures are the only ones of the real place per the address, after going around and around with the site mgt they offered 50% refund , that Hotels .com was able to secure but short of a total refund for false advertisement or at the minimum misrepresentation is sort of like a poke in the eye with a dull stick , we had to turn around and pay a 50% higher rate for another hotel room at the La Quinta where they had already take in several other travelers this happened to , so since no refundable I paid for a whole night to the scammers , but I've learned my lesson
John (2/5): - This is advertised as Park Inn by Radisson but is actually a decrepit Motel 6 recently purchased by Radisson for renovation but that is not yet done. The listing on Expedia shows a nice looking place but reality was very different. Sent first to a room already occupied, then to a 2nd room that was uncleaned. At least refunded my money to I could go to Holiday Inn nearby.
Alex (2/5): - A lot of shady people
Joshua (4/5): - the only way I can describe the way this place smells and looks is...... "a dumpster fire" That being said the people in the office were very nice and helpful
Todd (2/5): - sorry I stayed there!
Ivette (2/5): - Lot’s of homeless in the parking lot and half of the hotel is burned
hong (8/5): - I like the reception.
Junco (6/5): - They overbooked for Friday night, so we didn't get a room. But they were nice enough to call us that they didn't have a room for us.
Maelyn (4/5): - Not pleased that this is not noted as a Motel 6…
Elizabeth (4/5): - The motel was ok WHAT WAS BAD WAS MY EXPERIENCE WITH Expedia. WHE A RESERVATION IS MADE AND CONFIRMATION GIVEN, YOU EXPECT A ROOM TO BE WAITING. AT 2 AM OTHER ACCOMMODATIONS CANNOT BE HOUND.
Verified traveler (4/5): - IMMEDIATELY deceptive. This IS NOT a Radisson hotel, it is a MOTEL 6. Checkin was interesting, took a while due to what seemed to be "training", but the whole time another staff member was "poking fun" of the one training? Room was clean, cleaned daily with no sign or ability to opt out of room re-dressing. Bed was comfy, but the pillows were SO BAD, thin and uncomfortable.They were painting and doing reconstuction whole stay (not an issue there, it was quiet until 8am ish). Convieniantly close to freeways.
Todd (4/5): - Wouldn’t recommend it
Michelle (2/5): - Did not stay at this hotel It was a dump and unsafe due to hookers and what looked like drug dealers on prp
Verified traveler (2/5): Unfortunate - This property felt very unsafe, unhoused in the parking lot and part of the hotel was damaged due to fire. We ended up going to another hotel and abandoned our stay at this hotel. Unfortunate.
Persephone (2/5): - This motel was not what I thought it was going to be. The pictures are extremely misleading. This is an old motel 6. My first room smelled so bad like cigarettes and perfume. They did move me immediately to another room that didn’t smell that bad.The room was extremely out dated. The shower insert was stained with dirt. The towels were really, really old. The mattresses were old and springy. Super uncomfortable!!!! The property was really noisy. I’m pretty sure people actually lived there. There were homeless that hung out in front making it very uncomfortable. My last morning I discovered a man sleeping in the laundry room. I was approached by him when I left. He asked me for my key since I was checking out early. This experience was terrible. I felt very unsafe! I have to say that I am really easy going and I don’t complain but this was awful!
Donald (8/5): Good, for what it is. - This property was recently a Motel 6. Pretty much everything is very, very basic. This is essentially an old Motel 6, and most of signs, and the soap wrappers still say Motel 6. Having said that, if you are expecting a Motel 6 you won’t be disappointed or surprised. It was good for what it was, and I’d stay there again.
Terese (2/5): - When using the fan it brought in a smoke smell. Other customers were playing music very loud until 4:30 am. Cars racing up and down the street at all hours.
Dave (10/5): - Awesome
Verified traveler (2/5): Stay away! - Worst experience ever! The sign on the street said motel 6 and only after pulling in did we see the Radisson banner covering the old Motel 6 sign. There seemed to be drug dealing going on in the parking lot and possibly prostitution. The room key they gave us had a person already in it which smelled like smoke and on the way to the room there was a stong pot smell. The check in person was confused and took fifteen minutes to check us in. After realizing we weren’t safe we decided to leave and were confronted by some of the vagrants mulling around outside the lobby. Previously Police had been called not by us but just drove thru. Keep in mind this was a family vacation with my 75 year old mother having to experience this. I thought with the Radisson name we were safe booking this hotel. But I was wrong. The front desk said they’d refund us but we’re skeptical we’ll see anything back. All of this happened at 11pm on a Thursday evening.