La Casona Dorada
Location: AV. INDEPENDENCIA 255, ESQ. OSVALDO BAEZ, Santo Domingo, Distrito Nacional, 10210, Santo Domingo, DO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services and Recreational Amenities
Indulge in body treatments and facials at the full-service spa or unwind by the outdoor and indoor pools. Explore the area on bicycles and enjoy the convenience of complimentary Wi-Fi and concierge services.
Dining and Entertainment Options
Savor Latin American cuisine at Restaurante La Casona with a bar/lounge on-site and room service available. Relax at the poolside bars or start your day with a complimentary continental breakfast.
Comfortable Rooms and Prime Location
Stay in one of the 82 air-conditioned rooms with modern amenities. The hotel's proximity to top attractions like Hostos Park and Malecon makes it an ideal choice for travelers. Book your stay at La Casona Dorada for a memorable experience in Santo Domingo.
Important Information
- Pool access available from 7 AM to 7 PM.
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 12:00 PM
Instructions: If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Proposal/romance packages available
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Picnic area
- Fence around pool
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Express check-out
- Full-service spa
- Pool umbrellas
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Snack bar/deli
- Free valet parking
- Pool sun loungers
- Free continental breakfast
- Couples/private dining
- Proposal/romance packages available
- Banquet hall
- Covered parking
- Secured parking
- Outdoor entertainment area
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Executive Suite, 1 King Bed
1 King Bed
Overlooking the city
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access
Entertainment - 24-inch plasma TV with premium channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Accessible bathtub
- Bed sheets not available
-
Superior Studio, 1 King Bed
1 King Bed
Overlooking the city
Layout - Dining area and sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access
Entertainment - 24-inch plasma TV with premium channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height door lock
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Lowered peephole/view port in door
- Accessible bathtub
- Wheelchair-width doorways
- Bed sheets not available
-
Standard Room, 1 Queen Bed
1 Queen Bed
Overlooking the city
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access
Entertainment - 24-inch plasma TV with premium channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bed sheets not available
-
Junior Suite
1 Queen Bed
Overlooking the city
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access
Entertainment - 24-inch plasma TV with premium channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bed sheets not available
-
Double Room
2 Twin Beds
1292-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access
Entertainment - 24-inch plasma TV with premium channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bed sheets not available
Guest Reviews
- idelsa (8/5): - Great place and affordable , beds are a hard and uncortable
- Reina (8/5): - I like that the hotel is super quiet and the staff is friendly. But I went with my husband in the second floor to dine in the restaurant and the dinner took forever to come. After it arrived instead of eating there we take it to the room but at least it worth the wait ‘cause it was delicious. I would like to come back again.
- Mantovy (8/5): - Have to be early for breakfast every limited, the simple room is nothing special.
- Miosoty (10/5): - awesome
- Angel (8/5): - El lugar es acogedor y tranquilo
- Kibwe (10/5): - The staff and cleaning women were wonderful!
- Brunilda (10/5): - Absolutely love the staff and personnel! Everyone was friendly and respectful! Will stay again anytime!
- Raisa (10/5): - My parents every time they go to DR they love to stay at this place . They are no second thought. They said is nice and is right in the center of the city.
- Kibwe (8/5): GOOD OVERALL - So there were a few issues with my stay but they fixed some of the main ones so that's a good thing because some places don't get around to fixing things that are wrong. The other issue is they change the wi-fi system so if you use your Amazon fire stick for the moment there's going to be an issue but they're working on that as well so let's see how that goes before my next trip. Other than that the people in the reception are great and the cleaning ladies are great. The workers are overall friendly and pretty cool so even when things are going a little left they make your state pleasant. The gym is outstanding when we talk about purpose. It doesn't have a lot of new equipment it just has a bunch of functioning equipment that allows you to more than get the job done for a workout. It's outstanding for the purpose of a workout.
- Iris D (10/5): - Buen hotel. Muy amables
- valery (10/5): - Safe, quiet, dining options, transportation, walkable.
- Brian (8/5): - Comfortable atmosphere
- Leslie (10/5): - I always stay here and I love it
- Christian (10/5): - Excellent place and people
- Iris (10/5): - I like all the staff, Ms. Nancy, lulu, and the rest of the guys were very polite, attentive, I got sick and they made sure I was doing okay. Thank you for everything.
- Humphrey (6/5): - it was good
- Joseph E. (10/5): - Excellent
- Miguel (10/5): A # 1 - Exelente cervicios, gente muy amable y respetuosa. Siempre dispuestos a dar mas haya de lo esperado.
- Nicolle (10/5): - la gente muy servicial los ame
- Brian (6/5): - Affordable, clean
- Eduardo (10/5): - Great service, very good security.very professional team at check in
- Manuel (10/5): - Good service
- Smith (10/5): - Nice and peaceful. In the community where I can walk the streets anytime of the day or night and I am just a citizen of there country. No problems Good relaxing
- Avery (10/5): Great Place - I stayed at the Casona Dorado Hotel several times and is pleasant and they make you feel like family.
- Leslie (8/5): - I love it I always stay here the only thing this time the room wasn’t quite what I expected it was very small love the balcony just wish it was a bigger room and the bathroom was terrible
- Brian (8/5): Not a bad place - Had a great three night stay. Finally figured out the hot water on my third day. Start out all the way to the left for about a minute move it all the way to the right for about a minute back to the middle and then slowly back to the left and it should get super hot. Other than that had a gigantic bed it was a little hard but all right. Fridge was great and breakfast was fine.
- Robert (4/5): - Our stay was not great. The staff did their best to accommodate all of the issues and were really nice, but the facility could use an overhaul remodel. I found dead bugs in my room, but never any live ones. The room pictures can be disregarded as most of the amenities in them are non-functional. My room had a jacuzzi tub that was non-functional. I was told that no jacuzzi tubs in any room are functional. My room had a kitchen with a non-functioning sink and stove that was not hooked up at all. I was told that the kitchens in every room are non-functional. The shower was a 3-part system with a full-flowing faucet at the bottom, a hand wand in the middle and a rainfall fixture at the top. The rainfall fixture was non-functional and just drained large amounts of water from the back instead of the little nozzles, so my showers were just using the hand wand. The air conditioning unit in the room was great, but the hallways and lobby are not air conditioned. It gets hot and humid the second you leave the room. There was also a dated smell to the kitchen area of the room. I opened a window to air it out, but could not do so for long, because there are no screens on the windows and I didn't want any bugs to get in. I thought the breakfast would be the same every day, but it was different. One day it was great, the next day not so much. Expedia states that the rooms come with free bottled water. This is false and the staff informed me that this is an error. Bottled water is 50 pesos.
- jerrol (8/5): - WAS COOL AND RELAXING
- Antonio (8/5): - I like the gym & outside T.v.
- Antonio (10/5): - The restaurant an d bar services is no good
- Marvin (6/5): - The same breakfast for one month was awful. The cut up fruit was often overripe, and the coffee was deplorable. They ran out of bread on a regular basis and there’s no toast. One type of juice and it varied every day between being watery or not.
- Miosoty (4/5): - The hotel is safe but the room are old the need to upgrade their rooms. And their breakfast was poor they didn’t have coffee mugs. You get, what you pay for!
- Roberto (10/5): - Excellent service, the staff is very friendly, always willing to cooperate, the pool is always clean, but I think breakfast should be different every day
- Kibwe (10/5): A HIDDEN GEM! - This stay was a pleasant surprise!
- jerrol (8/5): - Was in a good location ,close to everything more or less
- Maria (10/5): - El desayuno lo piensan para servirle a uno como te echan tan poca cantidad y tienes que decirle un poco más y dan lo mismo diario deberían hacer variedad y en las neveras no poden ni agua si quieres agua tienes que comprar eso fue lo único pero lo demás muy agradable
- ALI (6/5): - The rooms looks old fashion, but are clean, the breakfast is not good. and the price in the restautant are expensive, there are alternative in the are with other restaurants
- Jose (8/5): - Everything it was exelente
- Jeseanil (8/5): - Good
- Jocelyn (10/5): - Very supportive staff and convenience at an affordable price. The food in the restaurant is tasty.
- Jose m (10/5): - Nice and safe place
- Manuel (10/5): - Clean
- Carmen (8/5): - Very nice and quiet place to stay.
- Charles (10/5): - Clean &Quiet
- Mantovy (8/5): - Staff was great but for breakfast it was buffet style and ran out of food by 9am, every limited options. It was Limited staff, so the was run around doing their best but helpful from start to finish
- josefina (10/5): - Very friendly staff...
- K8588JFkimberlyj (2/5): Váyanse al Catalonia Hotel si quieren estar seguros, en este hotel roban y se encuentran mujeres practicando prostitutio - European and American travelers avoid this hotel at all costs. I’ve traveled extensively, but my stay at La Casona Dorada was the most traumatic experience I've ever had. On our first night, my wedding ring was stolen by housekeeping. This irreplaceable item held immense sentimental value, and its loss was devastating. Despite the hotel’s claims of security measures, including surveillance cameras, neither the hotel staff nor the police were able to help. The management offered no real assistance, leaving me feeling violated and helpless. To make matters worse, we decided to leave the hotel after this incident, but La Casona Dorada refused to refund the remaining days of our stay. Adding to the nightmare, we noticed rooms being used for prostitution at night, creating an unsafe and unsettling environment. Spanish Review Mi esposa y yo elegimos La Casona Dorada para nuestro reciente viaje, esperando una experiencia placentera y segura. En cambio, nuestra estancia se convirtió en una pesadilla. En nuestra primera noche, descubrimos que el personal de limpieza había robado el anillo de bodas de mi esposa, un objeto irremplazable de inmenso valor sentimental. A pesar de que el hotel presume de sus medidas de seguridad, incluidas las cámaras de vigilancia, nuestra terrible experiencia fue recibida con indiferencia e ineptitud. Inmediatamente presentamos un informe policial, con la esperanza de recuperar nuestro preciado anillo, pero ni el personal del hotel ni las autoridades locales pudieron resolver la situación. La administración del hotel no ofreció ninguna asistencia sustancial, dejándonos sentir vulnerables y violados. Para añadir insulto a la herida, decidimos dejar el hotel después de este traumático evento, pero La Casona Dorada se negó a reembolsarnos los días restantes de nuestra reserva. Esto demostró una completa falta de empatía y responsabilidad, agravando aún más nuestra angustia. Además, durante nuestra estancia, notamos que por la noche las habitaciones eran utilizadas para la prostitución, creando un ambiente inseguro y desagradable. Esta situación es totalmente inaceptable para cualquier turista que busque una estancia tranquila y segura. Advertencia para Turistas Europeos y Americanos: Eviten Este Hotel
- fernandojL9346WE (2/5): Our Wedding Ring Stolen at La Casona Dorada!!! - My wife and I chose La Casona Dorada for our recent trip, expecting a pleasant and secure experience. Instead, our stay turned into a nightmare. On our very first night, we discovered that housekeeping had stolen my wife’s wedding ring, an irreplaceable item of immense sentimental value. Despite the hotel boasting about its security measures, including surveillance cameras, our ordeal was met with indifference and ineptitude. We immediately filed a police report, hoping to recover our cherished ring, but neither the hotel staff nor the local authorities were able to resolve the situation. The hotel’s management offered no substantial assistance, leaving us feeling vulnerable and violated. Adding insult to injury, we decided to leave the hotel after this traumatic event, yet La Casona Dorada refused to refund the remaining days of our booking. This showed a complete lack of empathy and responsibility, further compounding our distress. Our experience at La Casona Dorada has left us deeply disheartened and wary of recommending this establishment to any travelers, especially those from Europe and America who expect higher standards of security and customer service. The lack of accountability, dismissive attitude towards such a serious incident, and refusal to refund our money highlight a significant failure in ensuring guest safety and satisfaction. Avoid this hotel at all costs if you value your peace of mind, personal belongings, and fair treatment.
- Jeseanil (8/5): - Is very good, the hotel
- Carlyle (6/5): - convenient
- noel (10/5): - the staff was very professanal,they were there when u need them.overall outstanding job.
- Dennis (8/5): - The hotel was average and just about what I expected for the price. The room was basic and my only complaint was that I spotted a couple of roaches and there were no wash cloths during the stay, only towels. This was my first trip to the island so I’m not sure if that was the norm there.
- Rudy O Pena (6/5): - Rooms pictures on the internet do not look as its the same room, rooms are outdated at least the one they give me (320) need paint, better furniture and bathrooms update. Staff is amazing and very humble, they are helping you on anything you need, I would saty again but in another room. Also my room was a suite wish it suppose to be one of the best ones.
- Pierre (10/5): - It is my second trip there in less than two months so that says a lot
- Ramon (8/5): - The room was nice and clean
- JOSE LUCIANO (10/5): - Very good, friendly staff
- James Davidson (8/5): - I travel for business and base my reviews on the services mentioned on the site and how they compare with what I encounter. My primary interests are wi-fi and speed for my work, a/c, and hot water. Those aforementioned attributes were excellent. There were some glitches but they were handled quickly and professionally. To my American tastes, the breakfast sucked. There were many who partook, but restocking was not a strong suit. I had positive lunch and negative dinner service experiences. The food(fish) at both was excellent. I stayed an extra day to complete my business at my initial hotels.com rate. I would recommend this hotel based on my discussion.
- Edward (10/5): - It was very good location for visiting the center of the town where all historic views can be apricieade.
- Odalis Antonia (8/5): - it was a very cozy and felt very authentic. If you want to get real Dominican experience. This is the place. In addition, I am for supporting small business.
- Heather (10/5): - Loved my stay!!
- Josefina (10/5): Wonderful stay - It was amazing, clean, very friendly staff
- Soly (6/5): - No water provided as complimentary Water bottle has to be purchase and bathroom leaked
- Octavio (10/5): - Very friendly staffs
- Jose (2/5): - First time it was excellent. Them I found there was noisy and dirty. Cocorachas in the room. I never will use this facility again.
- Jacinto (8/5): - I like everything
- Stoyan (8/5): - They forgot to clean my room change bed sheets Wi-Fi- just terrible ( only if you at hotel lobby u have it ) Not to much variety of tv Chanel’s
- Fritz (10/5): - It’s very good
- Ysabel (8/5): - very good
- Ronnie (10/5): - Esta cerca del malecón
- Fabiola (10/5): - Great service
- franzdjs (10/5): Great experience. - Excellent service, professional personal. I stayed 7 days and 7 nights from the beginning to end was a great experience. I highly recommend this place, the rooms are very clean, the food is excellent with fairly price. The Hotel is well located in the middle of the city, there’s plenty business all around. Definitely I will come back to this place.
- Kimberly (10/5): - Muy buen lugar y estadia
- Maria (8/5): - the room was clean
- Boris Francis (6/5): - Very dangerous in the evening very bad sidewalks
- Jose (6/5): - Good location
- Fatima F (2/5): - Bedroom in very bad condition with poor cleaning routine bed were very dirty.
- Edgard (4/5): - Nothing at all
- NICOLASA (10/5): - It was very nice
- Patrice (8/5): - The location
- wayne (4/5): - the outside of the property was nice everything is walking distance.
- Leslie (8/5): - I love the restaurant food was so yummy didn’t like breakfast was cold and same thing everyday
- Jose (10/5): - All good
- RAMON (6/5): - The location
- mercado (8/5): - Good condition
- Verified traveler (10/5): Good place to stay! - Good customer service and lots of amenities, such as pool, gym, jacuzzis, restaurant, free breakfast, good price, and large beds.
- Michael (10/5): - Staff area just overall a very warming in them friendly experience
- Karl (4/5): - Did not like: No hot water 2 out of 4 days. Outdated furniture. Terrible pillows. Bathroom shower sliding door did not work. TV did not work (no reception). No iron. Closet was makeshift portable wardrobe. What was good: Friendly staff in kitchen during morning breakfast. One of the night reception attendants. It had a clean pool. Quiet neighborhood.
- alexis (8/5): - Tienen buena limpieza pero el mantenimiento de los closet y los televisores es malo devieran tener televisores mas grandes y inteligentes smart
- Bryan (8/5): - Well this was my 3rd time staying here. The staff is super nice. Shout out to my guy Christian for giving me some great customer service. He was always helpful. The ladies at the bar are very nice as well. They helped me with my Espanol and I taught them a little English. The pool was cloudy the first day but knowing i swim every day they whipped it into shape quickly and skimmed it every morning. Overall the property is kept very clean. The ladies on the floors are mopping and cleaning all day nonstop. Like everything in Santo Domingo it is a little broken if you look close enough. My suite had a jacuzzi tub but the drain stopper didnt work that well. With a little ingenuity and common sense i was able to have a few soaks in some super hot water. The tvs are small though and my phone never worked right. No big deal. The bed was nice but like most pillows in the DR they were terrible. The hotel food was good but got boring quickly. Luckily Villar Hermanos is across the street if you need a change. A pharmacy and bank super close and the colmado down the street has some of the coldest beer in Snto Domingo. Overall for the money spent this is a little gem close to the colonial zone.
- Marc-Andre (4/5): - The bed and other furnitures in the room are not convenient at all.
- Enrique (10/5): - Good
- Elizabet (10/5): - My stay in La Casona Dorada was really exceptional, the members of the hotel make you feel at home, a real pleasure, from the reception to the room service. I can mention Maria, Cristian lulu the chef and all the others, thank you for making me spend 10 days very like family. thank you all. I will see you again
- FarleyE2 (4/5): 1st and last visit!!! - Booked for a week and was charged about $75 per night. Breakfast sucks, not enough fruits and definitely not continental. Rooms are not properly cleaned, lots of dust behind the TV and that drove my allergies wild. Had to check out because was not satisfied. AirBnB for the win!!!
- Filippo (2/5): - They didn’t even have hot water. Rooms are old and dirty. Looks like a low key cabaña
- jose (10/5): - Everything
- Bryan (4/5): - El lugar es excelente, los detalles son los que no hacen de una estadia confortable. El olor a humedad es muy fuerte y en ocasiones el mal olor entra por el baño. El desayuno se encontraba frío y la señorita con mal caracter, el resto del personal si fue muy amable y atento. Me parece que el efecto postcovid les afecta bastante.
- Carlos (2/5): HORRIBLE,BAD SERVICE. - HORRIBLE SERVICE, I STAYED ON A SUIT AND I HAD TO PAID FOR BOTTLE OF WATER , WHEN IT SAYS IS "FREE", THE BREAKFAST SALTY,GREASY ANF NO CHOICES OF FOOD. STAY AWAY FROM THAT "SPOON".
- Verified traveler (2/5): - I won’t be there never again
- Pedro (10/5): - I like everything
- Christophe (2/5): 1 - Valet parking is not on time sometimes u wait to long
Photos
