Andaz Tokyo Toranomon Hills - a concept by Hyatt
Location: 1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to, 105-0001, Tokyo, JP
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities: Indulge in massages, body treatments, and facials at the spa. Enjoy the health club, indoor pool, and sauna for ultimate relaxation.
Dining and Entertainment: Choose from 3 restaurants including The Tavern Grill & Lounge, or opt for 24-hour room service. Sip on drinks at the bar/lounge and grab snacks at the coffee shop/cafe.
Convenient Facilities and Services: Benefit from complimentary Wi-Fi, concierge services, a hair salon, and more. Plus, avail of express check-out, conference spaces, and an airport shuttle.
Book your memorable stay at Andaz Tokyo Toranomon Hills now for a truly luxurious experience in the heart of Tokyo!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Electric car charging station
- Health club
- Free WiFi
- Swimming pool
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Conference space
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Internet access in public areas - high speed
- Smoke-free property
- Wedding services
- Wheelchair accessible parking
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Electric car charging station
- Reception hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Deluxe Room, 1 King Bed (Tower View)
1 King Bed
699-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 2 Twin Beds, Bay View
2 Twin Beds
538-sq-foot room with bay views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Suite, Bay View (Andaz)
2 King Beds
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 1 King Bed (Tower View)
1 King Bed
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Suite (Andaz)
2 King Beds
Overlooking the park
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 2 Twin Beds
2 Twin Beds
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink, wheelchair-width doorways, wheelchair accessible, bathroom emergency pull cord, low-height desk, transfer shower, grab bar in bathtub, portable bathtub seat, height-adjustable showerhead, portable shower seat, wheelchair-accessible bathroom vanity, accessible bathtub, low-height door lock, and low-height bed
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Wheelchair-width doorways
-
Suite, City View (2 King Beds)
2 King Beds
1346-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Deluxe Room, 1 King Bed
1 King Bed
699-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 1 King Bed, Bay View
1 King Bed
538-sq-foot room with bay views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 1 King Bed
1 King Bed
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 2 Twin Beds (Tower View)
2 Twin Beds
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 1 King Bed, Park View
1 King Bed
538-sq-foot room with park views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Room, 2 Twin Beds, Park View
2 Twin Beds
538-sq-foot room with park views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
Guest Reviews
- Jacqueline (10/5): - Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).
- YUKO (10/5): - メルボルンに住んでいる孫が東京に来て泊まったホテルがアンダーズ東京でした。 すっかり気に入り帰って来たら家族全員で一泊は泊まるのを楽しみにしています。
- TIANYIN (10/5): - 没有不满意的地方。
- Andrew (10/5): - awesome
- Verified traveler (10/5): - Tavanのスタッフの方が人によってサービスの質が違う印象を受けましたが、それ以外に関しては皆さんプロフェッショナルなサービスをされていました。
- hideki (10/5): - 素晴らしい
- Cyriac (10/5): Top notch, one of the best places in Tokyo - Outstanding all around - one of the best places to stay in Tokyo, hands down. Japanese zen style design, exceptionally friendly staff.
- Alessandro (10/5): Hotels are about People - Absolutely amazing Staff so warm and thoughtful which always makes for an amazing experience 🙏
- Kaitlin (10/5): Absolute perfection! - We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!
- SHUICHIRO (8/5): - 良かったです
- Sri (10/5): - Beautiful property with great service and close proximity to subway and restaurants.
- Kevin (10/5): - employe services exceptionnal! Room well thinking Concept well thinking
- Adela (10/5): - Best view with Tokyo Tower!
- Daniel (10/5): - Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.
- Karen Sukki (10/5): amazing - service at it's best!!! will definitely come back!
- Christian (10/5): Vista deslumbrante - Hotel com a melhor vista de Tokyo! Impressionante!! E olha que já fiquei nos principais hotéis da cidade.
- HWAMOK (10/5): - Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.
- Verified traveler (10/5): - 49층 공원뷰에서 2박 숙박했습니다 야경 및 낮시간 너무 만족스런전경 호텔컨디션최상 그리고 아침산책갈때 로비에서 맛본 마들렌 디톡스쥬스도 좋았고 객실내 알콜제외 음료 탄산수 녹차 콜라 등 무료제공도 좋았습니다 비싼숙박비에도 그런부분에 인색한곳이 많으니까요 저는 신바시까지 슬슬 걸어서 많은곳을 지하철로 편히이용해서 조용하면서도 핫플과가까운 안다즈호텔 또오겠습니다
- Yosuke (8/5): - 1番良かった点は部屋のインテリアやデザインが素晴らしかったことです。和風ですがモダンで、ラグジュアリーだけど落ち着けます。
- Joanna (10/5): - Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.
- Angel (10/5): Great cleanness - Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!
- Erik (10/5): - 1st time in Tokyo. Absolutely wonderful stay and will definitely stay again. 5 stars is not enough for this wonderful place.
- Ruizheng (10/5): - I like the staff and the top roof bar
- Yuta (10/5): - スタッフさんも丁寧で相談に乗ってくださり、 素晴らしかった！
- Azadeh (10/5): - Beautiful hotel, great facilities, great staff. Highly recommend.
- mona (10/5): - The kids loved the pool and little haribo candies at the reception area
- Lynn (10/5): - This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!
- Eileen (8/5): - Bonita arquitectura y ubicación muy buena
- Mathew (8/5): - No
- Sui Lan (10/5): - Wonderful attentive staff !
- Tomoaki (8/5): - 景観もよく、ラウンジの雰囲気など非常に良好でした。 お風呂の栓を抜こうとしたところ、栓がもどらなくなり、それ以上入浴できなくなったことが減点です。
- Bernd (10/5): - This was the 4th hotel during our Japan tour and it was simply the best experience in Tokyo so far. Knowing the Park Hyatt Tokyo, I had the hope that the Annas creates a similar feeling with a little bit of a more modern, contemporary twist. We were blown away by the friendliness and efficiency of the staff that welcomed us and our three teenager with a maximum of attention and warmth.
- hidenobu (10/5): - 清潔感が良かったです。
- Michael (10/5): Outstanding Stay for business - Andaz is a stellar hotel. The rooms were roomy and the layout was the best I have ever seen. Staff were very courteous. Views from the hotel were fabulous. The location was close to Ginza and subway. I will definitely stay here again.
- Kim (10/5): - 도쿄에서의 완벽한 하루
- Tam (10/5): - Very nice
- Roger (10/5): - Wonderful hotel. The room was terrific and the staff were all very pleasant.
- Justin (10/5): - Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.
- Hiroyuki (6/5): - ホスピタリティが薄い
- YASUDA (10/5): - 設備、スタッフの対応とても良い ただ、宿泊当日が台風接近で夜景 がよく見えなかった事が、残念で した。また機会があれば是非。
- MINHYE (10/5): - 朝食が素晴らしかったです！
- Okamura (10/5): - ラグジュアリーで素晴らしい眺望のホテル。窓からの東京タワーが圧巻でした。
- HIRONOBU (10/5): - ホテルは素晴らしい ルーフトップバーもとても大好きですが、バーのスタッフはホテルほどのクオリティはないかな 反省してるかな？
- Kanna (6/5): - 部屋の掃除が行き届いていて、快適に過ごせました。
- YOSHITAKA (4/5): 中の下 - オープン直後に宿泊しましたが、何もサービスが進化しないホテル もう泊まらないな
- SHOGO (10/5): - コンシェルジュ等の対応がとても良かった。 また絶対に来ようと思います。
- Constantin (10/5): - We had a great stay and will be back!
- Verified traveler (10/5): - Loved the note I got when I entered the room - service was also great. Thank you!
- Lemon (4/5): - The service was bad. We arrived at the checkin floor but noone took us to the counter. When I asked, a man took us to the counter in a very tiresome way. I dont think I will be staying here again.
- Alexander (10/5): Great stay! - Great stay. Staff super friendly and helpful, room spacious and well equipped and all amenities were excellent. The only small negative is that the lighting in the room is either too bright or too dark, it’s difficult to get just right! But that is such a minor thing, everything else really is great
- Verified traveler (10/5): - Excellent design and incredible views from the room.
- Rashid (10/5): Beautiful Hotel! Great location and Amazing views! - Amazing view of Tokyo Tower! Great location 15 min away of the busy Shibuya 10 min from Tokyo Station and just min from Ginza. Beautiful hotel loved the hotel and service.
- Verified traveler (10/5): Amazing - Great service!
- Verified traveler (10/5): - Fabulous staff. The hotel was beautiful and clean and exceeded our expectations. Make sure to partake in the breakfast. The options were amazing. Thank you
- Verified traveler (10/5): Too notch - An excellent hotel. The attention to details was top notch. Even the room service food was delicious. I have nothing but praise.
- Verified traveler (10/5): - Location was ok, not the closest to city center but worth it for amazing staff and amenities. There are many convenient stores and restaurants around and easy to take the metro or grab a taxi into town. Our stay was amazing. Would highly recommend.
- Lehfeldt (10/5): - Great team, genuine service, clean facilities and top notch location
- Carole (10/5): Great stay - Amazing experience
- Verified traveler (10/5): Exceptional amenities - Loved the amenities especially the local cell phone provided. Excellent service especially from the concierge.
- Brett (10/5): - Great service and attentive staff
- Gail (10/5): Stay here! - The Andaz exceeded all my expectations of a top hotel. Their service and staff was exceptional.
- TokyoTraveler (10/5): - Great hotel and experience! One of the best hotels that we've stayed at.
- Jenny (10/5): - Beautiful property with helpful staff. Close to Haneda. Good for exploring Ginza - Shibuya and Shinjuku a little further away.
- Nathan (10/5): - first time to Japan and loved it the hotel was amazing
- Verified traveler (10/5): Great hotel - Really nice.
- Chuck (10/5): - Beautiful room, absolutely breathtaking views, and a very sophisticated style that's understated and elegant. One of the nicest rooms I've ever stayed in.
- Verified traveler (10/5): Love it - Very nice
- Verified traveler (10/5): Amazing stay - The Andaz Tokyo is a phenomenal hotel. The hotel is stunning (spotless premises and room), offers amazing city views and the service is exemplary. The hotel is modern yet has a traditional Japanese vibe. I will certainly stay here again.
- Emily (10/5): Honeymoon for 5 nights - Went here on our honeymoon and stayed for 5 nights. The service was impeccable, the room was lovely and the facilities were really great. We really enjoyed the free drinks between 6-8, the pool and the free minibar. They did a great job of making the lounge area feel very homely and you could potter around making yourself a drink. The only negative I’d have to say would be the food. I ate room service twice and neither was nice, we ate in Bebu which was fine but not amazing and the canapés which were with the free drinks were also not great but then they were free so nothing to really complain about there. We didn’t try The Sushi upstairs but did visit the Rooftop bar which was lovely. People complain about the location but I think that it’s actually quite good, it’s near 3 different stations all with different lines so you can get anywhere you need to. The immediate vicinity isn’t a super touristy part of Tokyo by any means but I think that’s a good thing and we enjoyed dinner nearby on one occasion. All in all a lovely end to our honeymoon
- Verified traveler (10/5): - location is awesome. facility is top class and fairly new.
- Stacey (10/5): Amazing service - Beautiful hotel. Amazing service. My only criticism is that the food and drink was way too expensive.
- Michel (10/5): One Notch Above - Everything here is extremely well thought out. Stylish details throughout (the 37th pool stands out but this statement is true throughout) and a level of sophistication taken to the next level. In fact, the check-in experience itself is a taste of what's to come. Of all the high-end places I've stayed at, the Andaz truly stands out.
- Verified traveler (10/5): - Nice hotel for business travellers, and it's close to station and Ginza.
- G (10/5): - one of the best hotels in Tokyo
- Joshua (10/5): Outstanding Hotel! Highly recommend. - I cannot say enough about my stay at the Andaz. The room had a phenomenal view with all the 5-star amenities one would expect. The food was excellent as well as the service. Great cardio equipment in the gym. Gym has an amazing view. I would highly recommend this hotel for an outstanding experience.
- Verified traveler (10/5): High rise tower, great views, amazing room design - The design and construction of the room and bathroom was outstanding. The materials chosen were high quality, and beautifully installed. The view are unparalleled.
- joanna (8/5): - The staff was amazing, the lobby cozy, excellent food, very good room and breathtaking view!
- Micah (10/5): One of the best hotels in Tokyo - Absolutely perfect in every way. With rooms on the 47-50th floors, every room has an outstanding view and floor to ceiling windows. Incredibly spacious rooms with bathrooms with separate large soaking hot tub and rain-shower. From check-in to check-out, you'll feel perfectly pampered. Don't miss a trip to the AO Spa to use the facilities and get a treatment. The masseuses can work out any tension. Food and drinks are artfully prepared in all on-site restaurants.
- Iwan (10/5): nice view - excellent view and location. Near Ginza and other points of interest.
- Verified traveler (10/5): Wonderful experience, - Truly enjoy two day stay. Wonderful experience, fantastic views of the city and Tokyo bay.
- Verified traveler (10/5): Amazing - Best Hotel in Tokio ................🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮🇨🇮
- Monica (10/5): - Excellent Hotel. The room was very well designed and views of Tokyo were amazing. Beds were very comfortable and the pool with views of the city below was amazing! Would definitely stay here again
- Dan (10/5): Best hotel we have ever stayed at! - This hotel is in a class of its own. The service is exceptional, the views of Tokyo tower are amazing and the spa/pool is a must see!
- Joseph (10/5): great view. nice & clean but too expensive - bed, bath, amenity and view, everything was good.
- Verified traveler (8/5): - Didn't realize I accidentally booked a double twin bed room. The beds were really small and detracted from the overall experience. At check in, I was told that they didn't have other rooms available but for some reason I found that unconvincing during my stay. Rooms had nice finishes but where was the lint brush for my coat? Neighborhood was dead and had no good restaurants in its vicinity. Pool was nice.
- Lani (8/5): - Love the spa, pool and gym. State of the art, spotless. Like the lounge and free wines. The hotel was on the pricey side but standard excellent.
- Verified traveler (6/5): - No concierge! Bad English accent. Not service oriented. Room furniture more like office than hotel room. Wasted space, small room.
- Robin (10/5): Great service, great room, great location. - The level of service was exceptional with all staff very fluent in English so that was extremely helpful in getting information of what to do and where to go. The room was very spacious and the bathroom facilities were well-appointed in every regard. The hotel is a short taxi ride from the Tokyo train station and the metro is right across the street so access to everywhere is excellent. As the hotel facilities begin at the 51st floor, the views of the city are amazing. We will definitely return to the Andaz on future trips to Tokyo.
- Verified traveler (10/5): - Brand new building, amazing newly designed rooms. A perfect blend of old and new Japan.
- Mark (6/5): Great staff, Hyatt sucks as usual - Spent around $7,000 in a week at the Andaz and Grand Hyatt (same owners) and I am a Gold Member. Asked for 2:00 check out on a Monday, confirmed the hotel wasn't near booked, and was denied ....wanted to charge me 30% of hotel rate. Hyatt sucks as usual and their "preferred guests" are treated like crap (no upgrades, no late check out etc. Stay away from Hyatts unless you have to stay there.
- Lisa (10/5): View to die for - and awesome happy hour! - We enjoyed a wonderful stay over the New Year's holidays at the Andaz. The views are simply amazing! Happy Hour was a nice touch every evening with complimentary wine and appetisers. Also complimentary juice in the lobby in the morning. Only problem was that sometimes there were too many people enjoying the happy hour and no place to sit. One reason we stayed at the Andaz was the fact that we could put three people in a room - a very important consideration with our family of five. Staff was very helpful. Free food and soft drinks in in-room mini bar was a nice touch too! It is a bit off the "beaten path" in terms of tourist areas in Tokyo, but not so much that I wouldn't highly recommend it!
- Verified traveler (10/5): I like Andaz - Andaz provides a very comfortable and decent living environment that it will be one of my choice of hotels for my next visit in Tokyo.
- susan (10/5): Amazing hotel! - Being regular travelers, I have to say this is one of the best hotels we have ever stayed in. Great facilities, fabulous rooms and the friendliest of staff. Wonderful experience.
- ji (8/5): Always can try - The hotel is good . But only the room function is very strange . Very big tolilet with samll bed room . The bath without window many corner .
- Jarryd (10/5): Tokyo Oasis - Frequent international traveler here. I spend about 6 months/year on the road and this hotel impressed me more so than any other in which I've stayed. The ambiance is fantastic and the amenities are plentiful. I strongly encourage anyone on a stressful business trip to take full advantage of their spa facilities.
- Wai Yan (10/5): great hotel - first time staying in Andaz and it was a great experience. Service was excellent and we love the design of the hotel and the room was very comfortable, better than what we expected.
- Verified traveler (10/5): Beautiful luxury - Lovely hotel, really enjoyed my stay. Staff where extremely helpful and nice
- Richard (10/5): On Top In Tokyo - The hotel was in a great location and with great views and also great restaurants.
- Frederik (10/5): Great new place - This is a brand new hotel at a beautiful location. We had a room facing the iconic Tokyo Tower which was very impressive. Great personal service. Lovely (complimentary) lounge area. Highly recommended.
- Ali (10/5): Great location, hotel, room ... Best staff - I travel a lot for work and vacation and although there are hotels with as good a condition or as new, I have never been to a hotel with this level of service. Although some of the staff don't speak great English, the level of service, respect, helpfulness is out of this world.
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