Eracle Hotel
Location: Via San Giorgio 76, Volla, NA, 80040, Volla, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreation Amenities and View
Enjoy the fitness center and terrace at Eracle Hotel for relaxation and beautiful sights.
Complimentary Services
Benefit from free Wi-Fi, concierge services, and room service during your stay.
Convenient Location
Situated in Volla, this hotel is near Auchan Mall and Vesuvius National Park for easy access to shopping and outdoor adventures.
Book now for a delightful stay with us at Eracle Hotel, where comfort and convenience meet seamlessly.
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 04:00 AM
Check-out: 10:00 AM
Instructions: This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Smoke-free property
- Tours/ticket assistance
- Braille or raised signage
- Ferry terminal shuttle (surcharge)
- Free self parking
- Airport transportation - drop-off (surcharge)
- Train station pickup (surcharge)
Rooms Available
-
Condo
3 Queen Beds
Features a private balcony
Layout - 3 bedrooms
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Family Studio Suite
2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Standard Triple Room
3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Economy Double or Twin Room
2 Twin Beds OR 1 Queen Bed
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Condo
1 Queen Bed and 1 Twin Sofa Bed
Features a private balcony
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Condo
1 Queen Bed and 2 Twin Sofa Beds
Features a private balcony
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Apartment
1 Queen Bed
Features a private balcony
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Standard Double or Twin Room
2 Twin Beds OR 1 Queen Bed
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Classic Triple Room
3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Panoramic Room
2 Twin Beds OR 1 Queen Bed
Balcony with mountain views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Family Quadruple Room
4 Twin Beds OR 1 Queen Bed and 2 Twin Beds
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Standard Room
2 Twin Beds OR 1 Queen Bed
Features a private balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Bedsheets provided
-
Junior Studio Suite
1 Queen Bed
Features a private balcony
Relax - Indoor private hot tub; in-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch plasma TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Premium bedding
- Room service
- In-room massage available
- Free WiFi
- Private spa tub
- Bedsheets provided
Guest Reviews
- SHARO (10/5): - Ottimo hotel ,il personale gentile e qualificato
- Hongshi (10/5): - Very spacious. The down side is the blanket was kind of too thick.
- Hectorina (10/5): Nice, affordable option for Napoli - It is a good option to stay in a nice and safe area in Napoli. Very affordable, well maintained and nice treatment.
- Jake (10/5): Good hotel if you need somewhere near airport - Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
- David (6/5): Nice hotel … poor service - Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport! Lobby smells of smoke as guests smoke by front door .
- daniel (10/5): Un excellent hôtel - Un hôtel confortable,propre, un petit déjeuner complet et copieux le tout avec un rapport qualité prix imbattable
- Vincenzo (8/5): - Einfach, schlicht und völlig ausreichend. Pool gehört nicht mehr zum Hotel und dürfte eigentlich nicht benutzt werden. Pool gehört zum Fitnesszentrum nebenan.
- Verified traveler (8/5): Buona - Personale cortese
- STEFANO GIUSEPPE (8/5): - Struttura in buoni condizioni e vicina a Napoli, adatta per soggiorno per famiglie. Colazione un pò stremanzita.
- Verified traveler (8/5): - Rapport qualité prix. Parking sécurisé. Appartement au calme avec bons équipements. Piscine extérieure payante mais au moins non surpeuplée. Bons petits dejeuners
- Verified traveler (8/5): - Room was lovely and spacious but a little difficult to find the hotel...
- Verified traveler (6/5): - Mi aspettavo qualcosina in piu sia sulla colazione che sulla pulizia
- Verified traveler (10/5): - Accogliente, comoda da raggiungere, a pochi minuti dalla città e da luoghi di interesse
- Verified traveler (8/5): - Salve a tutti,e stata un esperienza positiva,l'albergo abbastanza gradevole il personale altrettanto soddisfacente,abbiamo chiesto una pizzeria buona,siamo rimasti contentissimi,colazione abbondantissima,insomma hotel consigliato,dimenticavo parcheggio con cancello.
- Verified traveler (10/5): - Ottima buona colazione e camere pulite.hotel in una buona posizione
- Michela Zanni (10/5): Pulizia gentilezza ottima colazione - Tutto molto positivo: confort e pulizia della camera, gentilezza del personale, ottima colazione
- Nicolo (8/5): - Struttura moderna confortevole anche se non esiste nessuna segnaletica per raggiungerlo
- Alvaro (8/5): Muito bom - A recepção foi muito boa, o quarto era limpo e com bom café da manhã. Um pouco distante do centro da cidade, mas como estávamos com carro foi muito útil pelo estacionamento.
- Stefan (6/5): - Zimmer entsprach nicht den Erwartungen. Schimmel im Bad. Nach Herr Dusche war da Bad überflutet wegen Löchern in der Trennwand. In der Dusche kam kaum Wasser an. Frühstück war gut. Besonders der frische Kaffee der Vorort zubereitet wurde. Positiv war, das die Zimmer jeden Morgen gereinigt wurden.
- Lia (6/5): - Local proximo a um cemitério , cafe muito ruim falta de cama de casal.
- frank (10/5): - everything fine. recomend the place just a little bit outside. 20 minites from center. but i would choose it again for sure
- C (8/5): - Check in was a breeze and room is updated and clean.
- George (6/5): Was an acceptable stay but needs improvements - I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
- Matthew (2/5): AVOID!! - I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
- Verified traveler (4/5): - Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
- Verified traveler (8/5): Great hotel - The staff were very friendly and helpful. Rooms were very clean. Nice cheap restaurants near by
- Verified traveler (10/5): Comodissimo - Comodo e pulito ideale Per appoggiarsi in caso di voli da e per Napoli
- Verified traveler (10/5): Comodo - Comodissimo per poter prendere l’aereo da Capodichino Personal gentile e disponibile, camera spaziosa e pulita
- martin (10/5): - Amazing staff, great accomodation and great value!
- JIYEON (8/5): 가성비 좋은 공항 근처 숙소 - + 공항 렌터카 반납 장소까지 차로 20분 내외 도착가능. 주차 무료. 저녁에 차고 잠금(안전함). 빠른 체크인 가능. - 모기가 많음. 자주 이용하지 않는 룸이었는지 화장실 곳곳에 먼지가 쌓여 있었음. 총평 : 차가 있으며+다음날 빠른 공항도착을 원하는 사람에게 추천
- Aydin (4/5): - The hotel is far from the city, don't even think about it if you don't have a car. It was not that clean. The safe box was not working and they couldn't fix it.
- HUGO GUILLERMO (10/5): Muy satisgecho6 - Muy buena la experiencia en el hotel.... recomendable
- Verified traveler (6/5): Near hotel - Clean, comfortable room 15 min from airport. No information in room about facilities or local amenities. Gated facility requiring buzzer entry. Can walk to restaurants. Run down part of town, rubbish everywhere, all properties gated.
- Verified traveler (10/5): - Grande albergo, molto accogliente, davvero pulitissimo con personale qualificato
- Antonio (10/5): Ottimo fantastico come sempre - Fantastico come sempre ..... personale top
- Michel (10/5): Good deal - Pretty good hotel for the price we paid. Would definitely recommend.
- Antonio (10/5): Ottimo hotel come sempre - Come sempre esperienza fantastica
- Antonio (10/5): Fantastici come sempre - Fantastico soggiorno come sempre ... colazione in camera a++++++++
- Antonio (8/5): - Hotel di buon livello con ottimo rapporto qualità prezzo. Comoda posizione per chi arriva dall'aeroporto di Capodichino. Parcheggio privato custodito. Bagno con vasca idromassaggio. Buona colazione con ottimo cappuccino e espresso. Personale cortese e efficiente
- Patricia (8/5): Hotel bom, localização não... - O hotel em si é bom, wifi pegava brm no quarto e até fizeram early checkin gratuito. Mas a localização não nos agradou, parecia uma área perigosa e, considerando o transito, ficou muito distante de Nápoles.
- Shantanu (10/5): New, Clean and Amazing Breakfast - I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.
- Celia (2/5): Location it is not for tourists - We didin't stay at this Hotel because of location. There is nothing near by, no public transportation.
- Mario (10/5): Ottimo soggiorno - Buona posizione,pulito e colazione abbondante.
- Sarah (6/5): Hotel is fine, but location is generally not good - This hotel was reasonably close to the airport and they can arrange for a cab, but the cab is expensive because it is outside Naples in Volla. You need to know this, because they have a 18 euro surcharge on cabs outside of Naples. Front desk staff were marginally helpful and polite. There was no effort to assist with breakfast of any kind --we had flights that left early and needed taxi at 6 am--they would not provide coffee or any support for this--I asked the night before but were not at all accommodating.
- Iou (8/5): Posto piacevole ad un ottimo prezzo - Posto molto molto carino, con un ottimo rapporto qualità prezzo, stanze pulite e parcheggio interno gratuito...
- Anastasia (8/5): Moderno e pulito - Hotel molto pulito e arredato in modo elegantemente sobrio. Le uniche pecche che ho trovato sono state nel materasso troppo rigido per i miei gusti e nel minibar in camera poco fornito, quasi triste...nel complesso comunque é stato un buon soggiorno, degno di un 4 stelle.
- giuseppe (8/5): Molto molto carino - Hotel molto carino dotato di tutti i confort ... Parcheggio libero e di notte chiuso , colazione più che soddisfacente , camera calda ed accogliente dotata di tutto ... Promosso è consigliato sicuramente
- Kyung Chae (8/5): - 나폴리 Central 역 까진 약 20분 소요. 호텔서 택시 불러주며(22유로), 공항도 가까운 편. 나폴리 교외에 있지만 공항이나 기차역가긴 괜찮은 위치. 깨끗한 객실. 호텔 푸론트도 친절. 바로 옆 건물에 커피숍이 있어서 편리함.
- Pietro (8/5): Buona strattura - Buona struttura Stanze moderne ben arredate e confortevoli Wi fi pessimo nelle camere Colazione essenziale Consigliato se siete in zona
- liliya (4/5): Nn tornerò piu - Nn è la prima volta che soggiorniamo. Delusa il letto scomodo le lenzuola che si toglievano durante la notte e continuo rumore dell’acqua durante che nn ci faceva dormire. Solo la colazione a quanto era buona dolcì vari cm frolle e ricce piccoline. Da nn ritornare assolutamente
- Maria Giuseppina (10/5): Volla! - Molto positiva, personale attento e premuroso, camere pulite.. Buona colazione
- Verified traveler (10/5): Tutto perfetto - Tutto perfetto, pulitissimo e nuovissimo. Il personale molto gentile e discreto. Se torno a Napoli, torno sicuro ad Eracle.
- Salvatore (8/5): - climatizzatore rumoroso,wifi in camera scarso, personale cortese,camera pulita dimensioni adeguata a una tripla,colazione buona
- Verified traveler (8/5): ままです - 立地はよくないです。
- Ade (10/5): Fantastic experience in Naples - The room size, cleanliness and hotel staff customer service were fantastic.
- Daniele (8/5): Potenzialità non sfruttate - Bene
- paolo (10/5): Pulito ottima colazione camera e bagno spaziosi - Molto pulito, camera con un letto matrimoniale ed un singolo quindi per noi che eravamo in 2 ottimo, bagno con tutto l'occorrente ed anche un buon asciugacapelli che di solito si trova insufficiente Nel bagno non mancava niente, l'unica cosa è che il saliscendi della vasca non funzionava bene ma ci si può passare su.
- Bali (10/5): - Just a great experience, all staff extremely helpful, day and night.
- Clément (8/5): Agréable - Chambre agréable, mais environnement bruyant (chambres voisines).
- Theresa (8/5): Car, kettle and coffee! - Don't come to the hotel Eracle without a car, a kettle or coffee. The nearest, cafe/restaurant or shop is quite a Walk. There's a mini bar but no kettle or tea making facilities. Parking is FREE. Garden roof has no foliage .'Good price!
- Gaspare (10/5): ottimo soggiorno - benissimo, soprattutto per chi ha l'auto e cerca un hotel nuovo, moderno, pulito anche se fuori Napoli ma a 10minuti... poi la colazione sulla Terrazza è incantevole grazie alla Responsabile Lidia
- Carlos (8/5): Estadia tranquila - O Hotel é bom e os serviços também. Menos bom o facto de só ter acesso por um portão que está sempre fechado (coisa estranha), seja para entrar ou sair, e por vezes os funcionários não abrem o portão atempadamente.
- ROBERTO (10/5): grande accoglienza e professionalità - Grande accoglienza alla reception da parte di Olivia e colleghe, non fatevi problemi a chiedere qualunque informazione saranno in grado di risolvere ogni vostro problema con uno splendido sorriso. Camere perfette e funzionali, colazione tipica napoletana con dolci della casa e non solo. Ottimo e ben custodito parcheggio, posizione baricentrica dell'Hotel per visitare i dintorni di Napoli.
- enzo (8/5): Buona posizione con l'auto - Una buona posizione per girare con l'auto, comodo il parcheggio. Hotel con un personale gentile, delle camere carine e una colazione buona. Migliorabile la doccia nel bagno che non amo
- GJvE (8/5): Winkelcentrum om de hoek en met de auto snel weg. - Helaas was het buitenzwembad nog niet operationeel. Sportschool naast het hotel, veel te zien.
- ANGELA M (4/5): Good looking but very underwhelming; falling apart - We booked this hotel to just stay the night in Napoli as our flight got in very late. It was only accessible by expensive taxi, and the neighbourhood is shocking. I definitely wouldn't have walked around looking for food etc. The room and hotel initially looked quite nice - however on closer look many things were broken. The door handle of our room pulled off, there was this random beeping that we struggled to turn off, and worst of all the shower did not drain!!! One likes to have a shower but not flood the bathroom at the same time! The only redeeming factor was the pleasant breakfast - we had good coffee and tea and there were quite a few options for food. I think this hotel was a good idea but there is absolutely NO upkeep at all - it's sort of falling apart. Another redeeming factor was the willingness of staff to organise cabs for us. I wish we had just rented the car from the night before - would have saved a lot of hassle. I'm also sure someone was checking in with a [paid for woman] when we were checking in late at night - says a bit about the area.
- Verified traveler (8/5): Good value if just looking for a sleepover. - Hôtel is in a sort of industrial park area but not far from a downtown with restaurants and services
- Alexandre Ricardo (10/5): Ótimo Hotel!! - Para quem alugou carro, é uma ótima opção. Perto de vários lugares para conhecer, como a costa Amalfitana, Vesúvio, Nápoles e Capri. Os funcionários são ótimos, fomos muito bem recebidos e nos ajudaram em vários aspectos. Nota 10.
- Verified traveler (4/5): Oogt netjes, valt tegen - Hotel ligt op een plaats waar niet veel te doen is. Als je geen vervoer hebt kun je met de taxi naar Naples voor €22,50 per rit. Advies: spreek het bedrag van te voren af. Men probeert elke keer meer te vragen. Het hotel zag er bij aankomst prima uit. De kamer oogt netjes, maar als je goed kijkt dan lopen de rode mieren over de grond en blijkt er schimmel in de douche te zitten. Op de website staat dat het hotel is voorzien van een zwembad. Dat is niet waar. Je kunt op beperkte tijden gebruik maken van het zwembad in de naastgelegen sportschool €6,- p.p. Het openbare dakterras is voorzien van een douche en vier ligbedjes. De communicatie met de receptie en medewerkster van de ontbijtzaal verliep stroef. Men spreekt amper Engels. Wat communiceren moeizaam maakt. Kom je hier voor je rust? Dan is het geen geschikte locatie. Zoals aangegeven ligt het hotel naast een sportschool waar savonds laat nog luide muziek hoorbaar is. Tevens beginnen ze naast het hotel elke dag met bouwen vanaf zeven uur in de ochtend. De haan en honden aan de overkant zijn ook erg luid.
- Verified traveler (8/5): Hübsches Hotel in Volla unweit von Neapel. - Freundliches Personal, sehr sauber, unweit von Neapel & Pompeji
- Elisabeth (4/5): Une publicité mensongère pas de SPA malgré une ann - Un personnel d'accueil efficace et disponible malgré les énormes lacunes de cet hôtel. Il se trouve dans une zone isolé sans restaurant à proximité (un restaurant à 10 minutes de marche dans un parc d'attraction pour enfants très bruyant et un café au personnel très sympathique à proximité avec une "restauration rapide"). La piscine est attenante à l’hôtel mais l'entrée coute 6 euros par personne pour 1 heure et si vous dépassez ce délai la douche et le séchoir à cheveux ne fonctionnent plus! Des travaux en cours avec dès le réveil un bruit de marteau piqueur insupportable! Les chambres sont faites à la va vite. Il faut réclamer des verres en plastiques de rechange et des gels douches et il faut aussi réclamer après 5 journées pour avoir des draps changés. Aucun document dans les chambres : ni répertoire ni indication pour les transports (uniquement à l'accueil) ni suggestions sur les visites ni horaires du seul bus à prendre après une marche de 15 minutes pour se rendre à Naples.
- goofy (6/5): Prima hotel Fasciliteiten minimaal zwembad afwezig - Helaas moesten we betalen om te kunnen zwemmen We mochten maar 45 minuten in het zwembad blijven Buitenbad was niet te gebruiken Personeel erg vriendlief Ontbijt was goed, met aardbeien, verse jus en croissants
- Sarah (6/5): - The staff are great although at times difficult to communicate due to language barrier but they try to help as much as they can. The room is clean but the hallways lighting is TOO dark. The pool although not in use is filthy not a good sight to see if that is what you see outside your window. From our window you can see Mt Vesuvius but also abandoned construction buildings as well. The location is quiet but far from everything else.
- Netoplant (8/5): Business - Ho soggiornato in questa struttura una sola notte per lavoro mi sono trovato benissimo 👌👌👍🏾👍🏾
- daniele l. (8/5): Apprezzabile - Nulla da criticare: camere ben arredate, pulite. Ottimo il parcheggio chiuso.
- Bryan (10/5): Everything you need for your stay. - The hotel is clean and has many facilities. The staff on reception were very helpful, as well as the cleaners and breakfast room ladies. The rooms are spacious and well furnished. We did not have a car for our stay, so getting to the hotel required a 15min walk from Mandonelle Station. If you are taking the train from Naples central station, its a 10 minute journey and costs just 1.20 Euro per person. Plan your travel times as the trains stop running to Mandonelle early evening. If you prefer speak to the hotel reception, they can easily orgainise private hire of a shuttle car/bus to many locations in the area. The hotel is clearly aimed at the business sector, but be suitable for any family.
- DMC (6/5): Naples is scary - The hotel had a gated parking area so that was nice because the neighborhood was rough. There were trash heaps just outside the gate. Out the window of the hotel is could see what was a pool, but now just had a little green scum water and bags of trash in it. The room was fine. The bed was very hard. Not a good choice on my part but was inexpensive.
- Verified traveler (6/5): In the middle of nowhere. - This hotel is definitely not near the airport as the description suggests. The taxi drivers charge double the rate to take you there. Hotel was ok, but smelled of smoke. It is decent if you are looking for a basic hotel
- sarah (6/5): Hotel on outskirts of Naples - We stayed overnight after dropping hire car off and awaiting for early morning flight. Hotel was 15mins taxi ride from the airport which cost €40 !!!!!! Room was large and very clean, no hot drink making facilities but a mini fridge with cold drinks which were resonably priced. Large bathroom with luxury towels, very comfortable beds. Hotel reception staff were very helpful and spoke good English. The downside to this hotel was there was no restaurant due the hotel being on holiday, the price included breakfast however as we were flying early and needed to leave at 4am, the cook didn't arrive till 6.30am so we went without breakfast. The reception informed us that the swimming pool was not open due to hotel being on holiday. We had a walk around the hotel and found the pool certainly hadn't been used for a long time, with brown green water and tiles around missing !!!!!! The surrounding area was very run down and a lot of building work going on. We had to walk through which felt rather unsafe in the dark, to go to a restaurant which the reception staff recommended and even phoned for us to check was open. When returning to the hotel the gates were locked and we had to buzz to get in. The hotel arranged a pre booked taxi got our journey to the airport which arrived on time and only cost €20 Euro. All in all the surrounding area let this hotel down, as the hotel was on holiday no facilities available which also let it down, room and staff were the best part.
- YI-CHUN (6/5): Need improvement for cleanliness - Lots of hairs in the bathroom and bedroom when we arrived. There is also hair on the bed. However, they helped us clean the room while we were out for dinner. Although the Services is good, there is definitely room for improvement of cleanliness.
- Al (2/5): Hotel in the midfle of nowhere - Expeda shows this hotel in the list of hotels near Naples airport, Not even remotly correct. Not to mention that town where hotel is, has no ATM, explanation was that it is too dangerous.
- soltec (4/5): Location - Hard to find and is not close to airport. Definitely, not a 4 star hotel. 2 or 2.5 at best. Towels looked old and room needs renovation. Not very clean. Would not recommend at all.
- sandy (8/5): Very accomandating - Hotel was nice and affordable. Any concerns we had were resolved quickly.
- zeebo (8/5): - Nice hotel. The room was missing a refrigerator. To use the pool/spa was an extra charge. Didn't see it. No restaurant, but they recommended a nice Italian restaurant just a short distance away. For the price,it was a great place for a night
- Verified traveler (10/5): Friendly - Was further from the airport than expected. Staff was excellent.
- Verified traveler (8/5): - Bed and pillow are hard.
- Verified traveler (10/5): Very friendly staff and clean, modern hotel - The staff were helpful, friendly and the breakfast buffet was wonderful
- SK (4/5): Satisfactory hotel - Comfortable, clean rooms. Continental breakfast nice. Views poor, next door to gym late night music. Staff friendly, bad location. But Naples in general would not recommend!
- Verified traveler (6/5): - Staff is unhelpful when we try to book cabs. They collude with taxi drivers and double charged us for taxis three times(35 euros) before one honest taxi driver charged us 15 euros and we realized we were being cheated. The hotel staff also told us 35 euros was the right price making me wonder what % is their cut from the overcharged taxis they book for us. Shuttle service of the hotel is never available either. Untrustworthy behavior of staff very disappointing.
- Dandara (8/5): Nice and clean hotel close to the airport - We only stayed for one night but the room was comfy, clean and the staff very nice. Also the Breakfast gave us a good jump start.
- Verified traveler (8/5): Excellent hotel - Alessandra the girl working in the restaurant is fantastic, she cares so much and will go the extra mile to give the best service ever. The best capuchino in Italy.
- Verified traveler (6/5): It was really really far from Naples Airport - but it was a nice room and service was great. (Too far away for us, though!) The front Desk man recommended a great restaurant nearby. It was far away from most things, though, and the desk clerk set up our taxi for 4:30 AM and it said it was a $20 Euro ride but the Taxi charged us $40 Euro due to the "time" of the morning? This was a disappointment.
- Neta (8/5): OK - The hotel was OK. the rooms were big, mostly clean and comfortable. there were 2 problems - the neighborhood: the way to the hotel was very spooky; the smell in the public areas was very bad.
- Katie (6/5): Nice hotel, not so great location - We had plenty of trouble with confusing/shady Naples taxi situations before arriving at Hotel Eracle so I called to see if they could send a car or taxi to pick us up from the port to check in. Unfortunately the front desk didn't speak enough English to understand what I wanted. Ok, I'm in Italy. That's not a requirement, but any non-Italian speakers should be aware that you may have issues communicating. There is a minibar in the room with no price list and no other info about opening hours or how to find the other facilities on the property. When we went down around 8pm to get food at the advertised pub, we were informed it was closed already and we needed to go "outside" to the restaurant. That meant struggling to figure out how to get out of the gated parking lot (not obvious in the least) and then starting to make the 1km+ trek through an abandoned and not very well-lit area with an occasional car driving past. We felt uncomfortable and unsafe and decided to head back without eating. Wifi connectvity was painfully unreliable and the water would change temperature during the shower from cold to scalding hot. ALL of that said, they do provide a basic breakfast, arranged a ride to the airport for us and the rooms are very nice, clean and comfortable otherwise. If you have a car with you or are planning to taxi in and out of central Naples (and brave the drivers' nonsense, this might be an economical and ok choice for you.
- marjan (6/5): Nice hotel in a weird location, 20 minutes to airp - If you don't mind that the hotel is pretty much in the middle of nowhere , 20 minutes to airport with no traffic, it is is a nice clean hotel. Reception staff could not communicate in English
- Martin (8/5): Nice Clean Hotel - Nice, clean hotel. Surrounding area a little dirty, but hotel itself was very clean and room was of ample size and plenty of towels were provided. Buffet style breakfast was very nice. The only down-sides were the air conditioning, which turned off when we left the room, meaning we returned to a very hot & humid room, and the outdoor pool wasn't open, and they wanted 28 Euros for 4 of us to use the tiny pool for 50 minutes in the interconnecting gym.
- Mila (10/5): Great Modern Upscale Hotel - What an amazing find close to Herculaneum Archeological Area! One thing: the hotel is located in some sort of industrial/commercial zone, so having a car is a must. Free secured parking is provided. The hotel staff is super nice, welcoming and multilingual. A family of four, we were upgraded into a two-room suite with a huge spacious bathroom and a little kitchenette. The room was beautifully decorated in a modern minimalist style, bed was super comfortable, with memory foam mattresses, luxury linens, plush snow-white towels. Sleepers were a nice touch. Variety of toiletries were provided. Breakfast buffet was great, with cold-cuts, eggs, fresh pastries, tarts and pies, cheeses, freshly squeezed orange juice, yogurts and cereals. Ladies working at a coffee bar were so nice and helpful. We did not take advantage of fitness facilities or swimming pool. This hotel offers great value for money - will surely recommend.
- Verified traveler (4/5): - Hotel staff barely spoke English. There was a sanitation tag on the toilet as if it had been cleaned but the toilet and surrounding floor was full of pubic hair. The bed and pillows were hard and very uncomfortable. The hotel also has a bad location and it was 20 min from the airport when it was advertised as near the airport.
- Verified traveler (8/5): - Not a bad hotel for the money, but hard to find and in an industrial area with nothing around. Room was spacious, but had poor lighting. Bathroom toilet seat was broken and there was no lightbulb in the bathroom fixture by the mirror. OK for a one night stay before departing Naples airport.
- Dan (10/5): Lovely new hotel, a little out of the way - Excellent service from staff, lovely new rooms, nice decor. Adjoining a fitness/health centre. No proper restaurant, only a snack/bar area in the swimming pool complex. However, they have a special deal with a couple of local restaurants (eg. Barolo) which was excellent (4-course fixed menu for around €20/person).
Photos
