Hampton by Hilton Istanbul Kayasehir
Location: Kayabaşı Mah. Şehit Mustafa Bozoklu Cad. No:5/1 - Basaksehir, Istanbul, tr
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location Inside a Popular Mall
Hampton by Hilton Istanbul Kayasehir is nestled within the Kayasehir Shopping Mall, offering guests easy access to shopping and entertainment.
Modern Rooms with Essential Amenities
Each room boasts a modern decor and is equipped with a TV, air conditioning, electric kettle, and a mini refrigerator. Guests can enjoy the convenience of free WiFi and complimentary toiletries in the private bathrooms.
Dining Options and Nearby Attractions
Guests can indulge in a variety of dishes at the hotel's restaurant and find a selection of beverages at the bar. With Basaksehir Stadium and Ataturk Olympic Stadium a short distance away, and Mall of Istanbul within reach, there's no shortage of activities for guests to explore.
Experience comfort and convenience at Hampton by Hilton Istanbul Kayasehir. Book your stay now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Pet bowls
- Pet basket
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Garage
- Bulk dispenser for toiletries
Rooms Available
-
Twin Room
2 Twin Beds
247 sq feet
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Bottle of water
- Daily housekeeping
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Family Connecting Rooms
The spacious air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Alarm clock
- Sofa bed
- Hypoallergenic pillow
- Privacy curtain
-
Queen Room with Sofa Bed - Non-Smoking
Featuring a modern décor, this room includes a TV, air conditioning, electric kettle and a mini refrigerator.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Alarm clock
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room - Non-Smoking
Featuring a modern décor, this room includes a TV, air conditioning, electric kettle and a mini refrigerator.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Heating
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Twin Room - Non-Smoking
Featuring a modern décor, this room includes a TV, air conditioning, electric kettle and a mini refrigerator.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Heating
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Accessible Room NS
The air-conditioned triple room provides a TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Heating
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Guest Reviews
- Mahmoud (10/5): -
- Alaa A. Sourour (8/5): -
- Alisher (7/5): - 👍
- Mohamed (8/5): -
- ALY SALAH (8/5): - Good room and good stuff I think its good
- Anton Kennedy (7/5): -
- Moath (3/5): -
- Olta (8/5): -
- ABDULNASER (9/5): - الموقع ونظافة المرافق وسهولة الوصول ——
- Masako (9/5): - Working space at Lobby The driver from Airport was lost near your hotel because of Road work. You should put your own sign much clear by yourself.
- Sherzod (8/5): - Чистота. Ежедневная уборка.
- Houd (8/5): -
- Muhammed (10/5): -
- Kairat (10/5): -
- Ahmadhuseynli89 (10/5): -
- MHD Amer (7/5): -
- Aykut (6/5): Disorganized Service and Unpleasant Experience - The hotel was clean, the beds were comfortable, and the breakfast was both varied and delicious. We had a disappointing experience overall.
We wanted to have dinner at the restaurant, but after waiting for quite a long time, no one came to take our order. We asked at reception, and they said they would take the order at reception. There was also no clear information that the restaurant was self-service.
The food itself was not satisfactory. The Turkish dumplings were hard and undercooked. Although the soup was supposed to be a starter, it arrived together with the main course. There were bread crumbs left on the tables, and two of the dishes we selected from the menu were not available. The menu was already quite limited.
The hotel advertises free parking, but when we arrived, the parking entrance was closed. We had to leave our car in a nearby paid parking and carry our luggage. Only later did reception inform us that the parking could be accessed with a card, but there was no information about this either at the entrance or in advance. There is also only a single-lane road in front of the hotel, so it’s not practical to stop, check in, and figure this out unless it is clearly explained beforehand.
The location is also not as convenient as expected. Although it shows around 35 minutes to central Istanbul, it took us nearly 2 hours in traffic. It is not particularly close to either the city center or the airport.
The staff were generally not very friendly.
We also had an issue with the air conditioning in our room. It was really cold unfortunatly. Since it was late at night and our child was already asleep, we couldn’t change rooms. However, the night staff were helpful — they brought us a heater and seemed genuinely sorry about the situation.
Overall, we would not choose to stay here again.
- Emad (8/5): -
- Omer Faruk (7/5): Decent stay - The reception staff were good. The cleaning should have been better.
- MHD Amer (8/5): -
- Anas (10/5): - The staff were very kind and helpful, every one of them
- Shehzad (1/5): Stay was three day but we checked out in 1 day - Nothing The heater wasn’t working staff was rude house keeping didn’t know English staff useless didn’t give us room we booked
- Walied (10/5): -
- Walied (10/5): -
- Izzeldeen (1/5): - The electricity was not working.
- Fatma Şeyma (10/5): -
- Mohammed (10/5): - Clean , good breakfast, nice staff Hot water in the sink didn't work unless u used the shower.
- Fatna (7/5): Pas si mal - Assez d’accord Il fait pas toujours assez chaud problème de chauffage
- Maggie (9/5): - Very nice staff. They couldn't do enough to make my stay so nice Nothing to dislike.
- Fatma Şeyma (10/5): -
- Yuriy (10/5): -
- Vh (9/5): - Alles war bestens, Frühstücksbuffet war sehr gut. Personal freundlich Restaurant zum Essen lohnt sich nicht. Auch die Getränke an der Bar sind für Istanbul zu teuer
- Vh (9/5): -
- Vh (9/5): Alles bestens - Wir sind mit einer Gruppe von 27 Personen gereist. Alles hat mit der Zimmereinteilung, welche wir vorweg mitgeteilt haben, bestens geklappt. Wir durften den Workspace für unsere Gruppe gratis benutzen. Die Lage war für uns ideal, da das Zentrum, an dem unser Event war, nur 10 Minuten Fahrzeit entfernt war. Zudem hatte es für die Jugendlichen Einkaufs- und Essensmöglichkeiten direkt neben dem Hotel. Das Einzige, was man bemängeln kann, ist das Restaurants. Wir haben an einem Abend für 27 Personen Essen bestellt, ein Buffet. Das Essen war soweit gut zubereitet, aber das Preis-Leistungsverhältnis hat nicht gestimmt.
Wir würden aber für die Gruppe sofort wieder buchen, weil alles andere war bestens. Das Restaurant, siehe oben
- Bokhodir (9/5): -
- naimul hoque (10/5): -
- Bokhodir (8/5): -
- Petko (8/5): -
- daniele (9/5): -
- Said (10/5): -
- amer (10/5): -
- Omer Faruk (7/5): Overall, a good stay at Hampton Kayasehir, Istanbul - Staff at the reception were nice and knows English which was easier to understand. Parking and no smoking room for the families were good. Size of the room is small if more than 2 adults, without kids its good, with kids adding extra bed in the room is quite less space to move around, Suggestion, instead of extra bed sofa cum bed would be a good option.
- Hafez (10/5): - Location
Warm people
Breakfast
- Abdulahad (10/5): -
- MAMOUN (9/5): Amazing and beautiful - Clean and new Nothing
- Sami (8/5): - Mr. Halilcon was very cooperative and kind.
- Fatma Şeyma (10/5): -
- Eldar (8/5): -
- Peter (10/5): Great - Very good hotel, spacious room, clean, very helpful and friendly staff, good breakfast. Every time we visit Istanbul we stay in these hotels. Every time a pleasure.
- Mia (10/5): - Personalet var SÅ venlige, jeg rejste alene med min datter og var ikke så tryg ved at være ude om aftenen, men personalet var SUPER søde, så det var hyggeligt at spise på hotellet og de var hjælpsomme med at, hvad vi spurgte om.
- R.M (7/5): voor een paar dagen , prima - Personeeel Afwerking badkamer
- Andrea (9/5): -
- Sofia (8/5): Staff eccelle - Colazione Posizione
- Süleyman (8/5): -
- Richard (7/5): All was good but shower - Breakfast was awesome. Shower was very poor no hot water Shower. Hot water
- Stefano (9/5): -
- Feyza (9/5): hemen hemen mükemmel - Personel insana kendini evinde gibi hissettiriyor. Özellikle Enver, Ali ve Mahir resepsiyonda güleryüzlü tavırlarıyla rahat hissettiriyor. Ben yakınlardaki bir konferansa katılmak için bu tesisi seçmiştim. Doğru bir tercih yapmışım. Otelin hemen yanında tüm kişisel ihtiyaçlarınızı karşılayabileceğiniz bir alışveriş merkezi var. Çok pratikti.
- Mariavittoria (9/5): -
- Kristine (9/5): -
- Kristine (9/5): -
- tea (10/5): -
- Canan (7/5): - Gratis parkeren onder de garage. Geen leuke buurt.
- Mariatou Doussou Iahya (9/5): -
- Mehmet (9/5): -
- Nikolay (10/5): -
- Nikolay (10/5): -
- Berkan Can (8/5): -
- Emma (10/5): Super friendly staff and a lovely comfortable bed - The staff were all so helpful and friendly. The room was very clean and the bed was really comfortable. The buffet breakfast is also fantastic with so much choice and all fresh and beautifully presented.
- Luisa (9/5): -
- TAHANI (10/5): -
- Abdulboriy (10/5): - Все отлично спасибо большое
- 永恒 (10/5): - 都很满意,全有的服务都超出预期。
- Ali (10/5): -
- Abdulahad (10/5): -
- de Paris (10/5): - Bonjour à tous. Cet hôtel est formidable. Le personnel est accueillant et serviable. Je n'ai aucune question. J'étais entièrement satisfait.
- Christopher (10/5): - The staff was very helpful and attentive to me.
- حسام الدين صلاح (8/5): Closer to be good - privacy clean good location The One who did check in for me i asked for wifi password then he told me come to lobby i told. You should send someone to fix simply he reply i have none to send ?!!!
Unfortunately he was very tough
Also no teaspoon in coffee area inside room
- Daniil (10/5): -
- Alahmad (10/5): - كل شي تمام
- Mohammed (10/5): -
- Mehmet (9/5): Güzel şehir konaklaması - Havaalanına çok uzak değil .yakında alışveriş merkezi kafe vb. olması
İlgili ve donanımlı personel.
Ücretsiz otopark ve asansörle otoparktan direk odaya ulaşılması. Kahvaltı geliştirilmeli. Kahve makinası çalışmıyordu
Demleme kahvesi berbattı. Kola fanta meyvesuyu otomatı boştu. Simitler 3 günlüktü sanırım. Glütensiz birşeyde yoktu. Görüntü zengindi , kalite berbattı 4 çeşit peynir vardı dördüde birbirinden beterdi. Bildiğimiz beyaz peynir bile yoktu.
Otelden çıkınca sağda güzel bir börekçi gördüm tekrar kalsam kahvaltıda tercihim orası olacak.
- Faruk (10/5): -
- Abdelhadi (6/5): -
- ALEXANDR (9/5): -
- Georgia (10/5): Lovely clean rooms - The room was clean and smelt lovely also the staff was very helpful and friendly and the breakfast was lovely
- Sami (8/5): -
- Ahmed (10/5): -
- mohamad Ali (7/5): -
- Uçar (8/5): -
- Gabralla (6/5): - Location,car parking and the breakfast. Staff and cleaning.
- MARIJA (10/5): -
- MARIJA (10/5): -
- Ibrahim (10/5): -
- Muhammet (7/5): Ich denke das ich wieder hierher kommen werde - Die Betten recht groß und gemütlich, Frühstück sehr angenehm Das Sanitär sprich im Badezimmer waren die Ecken nicht wirklich Schimmel frei, ansonsten gut
- Omar (8/5): - طاقم العمل.
النظافة..
وجبة الإفطار. السعر كان مرتفع.
- alrawi (8/5): -
- Moath (6/5): -
- Jaradat (1/5): -
- Okutucu (2/5): Was slecht - Verouderd hotel. Wel centraal gelegen met eigen parkeerplaats. Wij kwamen om 23:00 uur aan. Na meer dan 30 minuten werden we geholpen. Er waren geen douche handdoeken omdat het op was. Badkamer en algemene schoonmaak van de kamer was slecht. Schimmel in de doucheruimte.
- Mohammad G (9/5): -
Photos