Welcome Plaza Hotel
Location: 213 Pattaya 2nd Road, Pattaya, Chonburi, 20260, Pattaya, TH
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreation Amenities
Experience relaxation at its finest with our outdoor pool and terrace, perfect for unwinding and soaking up the sun.
Dining Options
Savor delicious meals at our on-site restaurant, coffee shop, or enjoy a refreshing drink at the bar or poolside bar. Don't forget to indulge in our complimentary continental breakfast.
Convenient Location
Located in the heart of Central Pattaya, within a short walk to Pattaya Beach and Walking Street, our hotel offers easy access to nearby attractions and entertainment venues.
Ready to experience the perfect getaway? Book your stay at Welcome Plaza Hotel today and make unforgettable memories in Pattaya.
Important Information
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Terrace
- Continental breakfast
- Designated smoking area
- Elevator
- Gift shops or newsstand
- Free breakfast
- Pool umbrellas
- Tours/ticket assistance
- Pool sun loungers
- Free continental breakfast
- Reception hall
Rooms Available
-
Deluxe Pool View Breakfast Included
1 Double Bed OR 2 Twin Beds
301-sq-foot room with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- Bed sheets not available
-
Superior Pool View With Bathtub Breakfast Included
1 Double Bed OR 2 Twin Beds
301-sq-foot room with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub, free toiletries, and towels
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- Bed sheets not available
-
Suite, 1 Bedroom, Pool View
1 King Bed
506-sq-foot room with pool views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- Bed sheets not available
-
Premier Room with Breakfast
1 King Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- No rollaway/extra beds
- Bed sheets not available
-
Superior City View Breakfast Included
1 Double Bed OR 2 Twin Beds
301-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- Bed sheets not available
-
Deluxe City View Breakfast Included
1 Double Bed OR 2 Twin Beds
301-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- Bed sheets not available
-
Suite, 1 Bedroom, City View
1 King Bed
506-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Free WiFi
- Bed sheets not available
Guest Reviews
- Alex (10/5): - Would have been nice with a dinner option at hotel
- yee yat (8/5): - Money value. First class swimming pool.
- m0rpheusl (2/5): Like visiting a souless morgue - Thailand the land of smiles, certainly didn't see any evidence here. It felt like i had entered a morgue. with as much character and personality as a badly run one. Souless uninviting and unfriendly staff. Salt to my wounds when they charged me £32/ night, for an experience and service of a 1* hotel I believe they have been operating like this for a while. Giving bot generated answers to all reviews. Please save your money and stay away
- T144IBscottl (6/5): Average quality hotel - I usually stay at another similar hotel next door, but thought I would try this one for a few days. Nice size room but very sparsely furnished. But found ladies hair all over it, so it had not been cleaned thoroughly. Shower pressure was awful and had to ask for the shower head to be replaced. It was mounted at chest height, so had to crouch to get under it to wash my hair. Mattress was lumpy. No kettle or hair dryer in the room. On the plus side, there is a nice swimming pool, internet speed was excellent and staff very friendly. The price was reasonable for a hotel in a good location and included breakfast, although the selection was very basic. Whilst I would not rule out staying there again, I would prefer to stay at the other hotel, which has been my favourite for over ten years.
- Scott (6/5): Average quality hotel - I usually stay at another similar hotel next door, but thought I would try this one for a few days. Nice size room but very sparsely furnished. But found ladies hair all over it, so it had not been cleaned thoroughly. Shower pressure was awful and had to ask for the shower head to be replaced. It was mounted at chest height, so had to crouch to get under it to wash my hair. Mattress was lumpy. No kettle or hair dryer in the room. On the plus side, there is a nice swimming pool, internet speed was excellent and staff very friendly. The price was reasonable for a hotel in a good location and included breakfast, although the selection was very basic. Whilst I would not rule out staying there again, I would prefer to stay at the other hotel, which has been my favourite for over ten years.
- James (4/5): - This hotel is aging badly. Breakfast was the worst I have every experienced in any hotel anywhere. I'll never go back.
- S.Kisoor (10/5): - For the price given i would say not really fair but it was ok never the less.
- Sehajvinder (2/5): Bad Experience - Overall experience: the worst hotel I've been too. The manager and his staff have no respect and no skill of customer service and staff is very rude. Dont expect any room service to clean up your room. Breakfast is served in cracked plate and tea cup ,dirty spoon. Worst experience in pattaya was our stay in this hotel.
- amarpreeto1 (2/5): Very Bad Experience - Stayed at the hotel for 3 days as booked previously but staff and room service is worst they are least bothered and very rude not recommended at all ...we asked them for extra empty glass for water after waiting for half and hour and reminding again again they didn’t provided it and suggested us to use glass kept in washroom
- Verified traveler (2/5): - Not clean, uncomfortable beds, not safe,not to have an access to my documents after 11 pm till 7 am. We had to leave the property and get another hotel
- J6736MDjohn (8/5): an oasis - lovely hotel the best pool in Pattaya, and great views I booked a suite with pool views all the amenities you come to expect in Thailand, breakfast was exceptional, and included in price, close to the beach & walking street.
- Verified traveler (8/5): - Need to change all pool furniture all old and broken and need pool service for drinks no one offers
- RakibDhaka (8/5): A budget hotel - The hotel location is ideal. if you are looking for just a hotel its ok, but if you think a hotel with first class service you will be disappointed. reception does not understand English and do not care about customer complain.but the hotel breakfast is good, swimming pool is big. wifi is hell. restaurants are nearby. this hotel consist big area.
- 122anils (4/5): Worst hotel good location - We selected the hotel as this was among closest to beach and walking street. Dirty linen, no basic amenities, rude staff, worst breakfast spread, poor food and dirty pool. If you want to learn How to ruin a good location and property just visit this hotel. Owners of hotel seem to have ignored property and given management to some uninterested party.. No body seems to care..
- Verified traveler (6/5): - Location is good., but breakfast average, room condition average, worst is staff didn't mention the free water bottle cannot be throw must 1 to 1 exchange for new. End up I have paid 30bath for missing 1 bottle as throw in the rusbbin bin but they say didn't find it.
- Kaze (4/5): - Except for the very nice housekeeping staff, the receptionists and breakfast dining room staff were unfriendly robots.
- Verified traveler (4/5): - Staff dont speak English properly. Not welcoming. Unfriendly and indifferent attitude towards the guests. Cleaning staff is rude.
- KEREM (2/5): So old - Old dirty otel,hostels are much organized and clener.the best thing was swimming pool.ıf ı were them definetly wont provide breakfast.it will be better that way
- ajay236 (2/5): worst hotel - worst hotel in Pattaya , dirty Rooms with dirty linen , no maintenance, horrible breakfast layout, full of flies and in restaurant area cats r there to serve .would never reccomend this hotel to any one not even 1star category
- MANSOUR (8/5): - Not to bad
- bharathkbr (8/5): Pleasant stay at Welcome Plaza - We were 6 friends stayed at welcome plaza hotel in March 2019. Our stay was pleasant and best thing about this hotel is the location of the hotel. It is located on a parallel road to the beach road. Rooms were clean and were cleaned everyday. Pool was big and clean. There is no locker in the room so you will have to take a locker at the reception to store your valuables. We found the staff helpful.
- shimji (4/5): Worst hotel with poor maintenance but in good location... - Very old hotel, rude staff, poor maintenance, horrible breakfast but in good location. If you are looking only low fare and convenient location, Then you can choose this hotel. You will get bath taxi and Indian restaurant in front of this hotel.
- 576sunnym (2/5): Pathetic staff - Hotel is too bad. Staff very rude. Better take some other hotel nearby. Cheaper hotels even better then this. It will spoile your holiday . Not even worth of single star. This is the reason selling rooms on less rate. Hopefully hotel will change reception staff and take some friendly staff.
- Verified traveler (6/5): Great Location, Breakfast Poor - Breakfast was poor, basically rice, noodles or Hot dog sausages. Great location 10 minute walk each way to Walking St, Beach or Soi Metro. Staff were friendly and helpful. The toiletries in bathroom were just little sachets, so had to go out and buy shower gel. Really frustrating that they wanted an extra 200 baht for any extra guests each night, considering it’s in Pattaya.
- akd2to1 (2/5): The not so "Welcome" Experience - Possibly one of the poor hotels in the best of locations.We had opted for a family room which was large in size but was awful in terms of services & amnesties. We had an infant travelling with us & while we wanted hot water every now & then, we were made to go to the lobby to have it collected!! Also the rooms are pretty barren with almost no condiments to go along other than 2 bottles of water. As a surprise the hotel doesnt give you plates & spoon / fork etc as they dont have room service. One fine morning when I filled up an empty bottle of water from the breakfast area, the staff had it drained & emptied, forcibly as they dont give free water. Anything below 5th Floor doesn't have the sea view, on the contrary the city view could have been better choice. The only positive thing is that overall it is clean. Net Net, choose this if this is the last hotel in Pattaya else never book this hotel
- Verified traveler (10/5): - Very nice place very central Clean good value for money
- Hossain (2/5): Do not recomend - Worse experiences
- john (6/5): Desperately needing modernised. - The hotel really needs a revamp, the room I was in had broken floor tiles & the sink plug didn’t work. The shower curtain had mould on it & only 3 of the 4 room walls had been painted ? At breakfast there was always Reserved tables but never anyone using them ? The public Reception areas air conditioning was mostly turned off during the day. The staff were nice enough, but I won’t be staying at this hotel again until it gets a make over & freshened up.
- Verified traveler (6/5): - The location i like. The bath tub was old and look dirty because can see a lot of stain.
- sootymilne (2/5): Wake up to an annoying peacock - Want to sleep in after 6am? No chance. Want to have a sleep at 6pm? No chance. Peacocks calling for hours on end. You can’t escape their call. Rooms are ok, as the hotel is in need of updating. Location is great for walking street and restaurants. Good value for money, but I would pay extra for some quiet and peace. Would I stay again? No sorry, I need my sleep.
- Kerrie (6/5): Breakfast was a -3 however the rest was value - I stayed for nearly a month and my adult children a week. The WIFI on floor 8 doesn't work unless you stand at the doorway. They were moved 3 times due to broken shower heads, wifi and water being sprayed on the light above. I stayed where I was for the entire time, shower head had been taped. The cleaning staff were great. Reception took a bit to get them to smile but they do it tough with many grumpy tourists yelling at them. They were great after I got to know them. It really is great value and in a fantastic spot but the food, OMG, dreadful. About 2 weeks in I complained the eggs have a skin on the yolk because they had been cooked so long ago and they were cold. They replaced these with eggs that had uncooked white around them then every other day old eggs again. The waiters often played on their phone rather than pick the plates up, or they picked your coffee up because you went for food then you had to make sure they didn't pick your food up when you went to replace the coffee. NO speak english any of them, that's fine I don't speak Thai but really, in a service industry surely one could. Anyway the salad supplied had a mayo that had a crust just like the eggs, mostly the food was cold, boring and old. Their one saving grace was the Thai food and if you got it hot was delicious. I would stay again but question what floor the disgusting old men were staying on, as they had Sex workers screaming in the halls around 3am most nights.
- GordonYoung (2/5): possibly the worst hotel I have ever stayed in ! - my mistake for not checking the reviews prior, but booked while traveling through Cambodia at the last minute. The room looked good on arrival 8th floor, and huge, nice bathroom & shower. Went to put some cold drinks in the refrigerator only to find a half drunk bottle of Orange ? had to get someone to check to see if the contents were full as I didn't want to be charged. Switched on TV, well tried, didn't work ! noticed the air conditioning was not effective, but it actually wasn't working either, then checked the refrigerator to see if cold, it wasn't working either, not a great start. After notifying an engineer was sent quickly and did restore power to the room after a short time, things looking better !. Went to have a shower but no hot water, thought it might just be a bad time of the day, so had a cold shower. After returning to the room at 11pm still no hot water, tried to phone reception at least 10 times no answer, then tried the operator 3 times , she just hung up on me. Went down to reception to ask why they don't answer the phone and complain about the water , they do seem genuinely shocked, I told them I had dialled the 2 numbers printed and stuck on the phone at least a dozen times with no response and the operator who just hung up. The 2 numbers printed on the phone turned out not to be for reception ! at this point a male member of staff appeared and insisted the number on my phone was correct and I was miss dialling, I insisted he come up to the room to check, of course the number PRINTED on the phone turned out not to be the number so he got a pen and scored through it ! this was happening while another engineer was trying to restore the hot water. At this point he goes to check with the engineer, I ask him why he didn't write the proper phone number on the phone for future guests, he ignores me, then again a second time. The engineer disappears and he is about to, I insist he writes the proper number on the phone so there is no repetition, he is obviously irritated now, but does so reluctantly, I now question what his job title is, he ignores me,3 times I ask each request ignored then he quickly gets out of the room leaving the door open, I think for the engineer to return, after 30 min I realise I'm wrong. Back down to reception and I ask them who he is , is he the night manager . They won't say, I insist now on talking to the manager/night manager to be informed there is none on duty. I tell them to arrange a meeting with the manager, they finally tell me his name and title, he was just a bell boy! At this point I am offered a different room coming up for midnight, I just want to sleep and tell them I will change in the morning. 10 am I go down to change my room thinking that might be the start time for the manager, am told he comes on duty at 2pm, there s no there duty manager or person with responsibility, so I change rooms. After a while I decide to check the number for reception on that phone, it was the same as the other wrong number, these are on printed sheets stuck on the phone On going out I point out to reception ,total disinterest. I ask to have an appointment with the manager, still waiting, but I'm still here and don't leave until tomorrow, so we shall see.
- SumitK1450 (2/5): Not good for solo traveller - They ask for 300 bht per visitor. Bed was not good. Bed springs were causing problem.very small bathroom, no hot water supply. People go to enjoy but hotel ask for 300 bht per person.. This is highly condemnable.
- Verified traveler (4/5): Welcome plaza hotel service - Inside the hotel restaurant flies landed on plates and foods staff was sometimes rude internet was slow there was not cheese or butter for breakfast once I asked them to wake me up they didn’t
- Verified traveler (2/5): - The hotel is a beautiful building and not far from beach
- Verified traveler (6/5): - It’s just the normal but i like it I have enjoyed my holiday it’s a lovely time
- Verified traveler (2/5): - The welcome plassa is a awful hotel.as an invalid i was not offered any help with my suitcase.i had to find my own room.staff terrible. Would not say good morning or goodnight.i was not made welcome at hotel at any time during my visit.i would never use this hotel again.all the staff need retrained on politeness
- Verified traveler (4/5): - Close to street. Dirty bathroom and breakfast no good
- Verified traveler (6/5): - Nothing to say really except the advertising pictures are of it as new, it is in no way new, came away disappointed, I could have gotten a much better hotel for the same price, shop around
- Verified traveler (4/5): - The staff were nice and friendly, but the noise and total lack of any sort of respect for other from other hotel patrons at all hours of the night was shocking, I would never stay there again. Facilities are starting to show their age.
- Verified traveler (6/5): - The room had a very good view of the Ocean from the large balcony, however there were a number of cockroaches in the bedroom which was disappointing. There was a reasonable choice of food at breakfast.
- Verified traveler (8/5): - OK hotel close to Walkimg Street and beach. Breakfast was so so. TV reception was very bad and WiFi was iffy.
- Verified traveler (8/5): - Great location, but the hotel itself is a little old and needs some restoration
- Verified traveler (6/5): Average hotel for a decent price - It's an average hotel. But probably for that price, it's decent. Pros: - Rooms were spacious - Had basic toiletries, TV - Had swimming pool - Location was near to walking street (7 min walk) Cons - Definitely can be cleaner, we found some cockroaches as well - Bathroom ventilation can be improved - Food choice for breakfast can be improvided quite a bit (very less choice for vegetarians, no egg counter, no sides for porridge etc) - Staff can be more friendly.
- Verified traveler (10/5): Welcome Plaza - Excellent place to stay!!! Professional and Great staff...
- Clyde (8/5): Convenient location - A good 3 star hotel with no frills that is near shopping, restaurants, and entertainment. Limit your expectations and you will be happy with your stay.
- Verified traveler (6/5): - Discurtious & rude staff at front office / reception.
- Bob (4/5): - Good location. The hotel was very dated. The bed was very uncomfortable. There appeared to be mould around the shower. The WiFi was very slow and only worked in rooms near to where the router was situated. The breakfast was poor and the hot dishes were often cold.
- CLAYTON (8/5): - Great location and nice pool. Breakfast was OK but the Hotel is dated
- ABDULKHALEQ (2/5): - Everything is terrible Staff Room Restaurant
- Verified traveler (2/5): Ver bad very bad not customer service so rude - I didnt stay even one night .. so dirty and a really bad customer service.. they were so rude to us .. the breakfast room was so dirty no food is good. I suggest to take off this hitel from ur list and please do not recommend it to any of ur clint at allll. I have to book another hotel for my stay in pattaya the hotel was 100% clean and very professional service. Just do not advise this hotel to anyone at alllllll... and take it off from ur list ... its not even 1 star hotel
- Verified traveler (4/5): Not so special - Near to Shopping Mall and Walking St. Nothing so special as it looks like budget hotel standard.
- Alauddin (6/5): Advice not to chose this hotel, chose Lek Hotel. - 2 times need to change room because of bathtub issue, room bad smell.
- Chikara (6/5): Clean and good price hotel - Clean and good price hotel. Check in and out takes long time to wait. Break fast is poor
- Alwin (2/5): Noisy, noisy, inconsiderate Indians from India! - I have been staying at this hotel for the past number of years. Although not the best it was acceptable. However this time I and other guests complained on a few occasions about the noise coming from the rooms, the loud chatter in the passages, the slamming of doors and the shouting by other guests arriving from a night out early in the morning. All this by guests from India. Furthermore the Indian guests would talk on the top of their voices in the dining room during breakfast and allow their children to mess all over the place. The Indians from India (I asked) need to be informed of hotel etiquette. The management of Welcome Plaza needs to pay attention to the chipped, cracked and stained cups and sauces. This is a health hazard and totally unacceptable. This issue was discussed with the staff in the dining room and was informed that they have requested replacements of same months ago. Oh and the cockroaches in the room! Everyday I would kill 3 to 4 cockroaches. I was informed that the hotel was fumigated recently that is why the roaches are around. Nonsense they should of been dead! And the miserable reception staff, all but one would greet. They look at you and wait for you to speak. Totally unacceptable. The only reason I chose to stay at this hotel was it's location and that it offered an inclusive breakfast. I will certainly NOT be going back there until the is a vast improvement. There are other hotels of similar price range that would be better.
- sami (4/5): - I was in this hotel last year and liked it for the location. it was ok. but this year the staff were not friendly. At one stage I felt they are doing me a favour by giving me a room. they had stone faces, they need a crash course in smiling technique and told how to say Sawaasdee karp. very off putting. every thing else was so so. Good. value for money I guess. but I wont be coming back to those stone faced receptionists.
- Somchai (2/5): The bed had metal frame protruding from mattress - The mattress had metal frame shape protruding from the mattress. I asked to change the mattress and I was told they were all the same. Also, there was mix up in my booking as somehow I reserved a room for one (I thought it was two), but my breakfast was for two. I asked Expedia to explain that to me and their service was worse than the hotel's mattress. I had booked my room for two nights through expedia. I checked out after one night. Horrible!
- Verified traveler (6/5): - Hotel was okay. Shame there was a dump situated quite close to the swimming pool. Got a good view from the balcony. Overall was good for the price.
- Lai Hock (8/5): - The bed is soft. You sleep can feel the spring after a night your body pain
- Verified traveler (2/5): Good location but it stops there - How a place can go as wrong in 12th months,the staff are rude and the breakfast is horrible.paid for breakfast but after first one yuk.had somewhere else.would not recommend to anyone.
- Gee Shim (6/5): One night ok - Location good near to shopping area. Hotel so so room was clean but bed hard
- Verified traveler (6/5): - Nice pool area and large rooms. AC was never very good in the room. Reception and restaurant staff are rude, cleaners were nice. Breakfast is not great and ends at 10am. At 9:40 I asked for coffee, the employee looks at his watch and walks away. At 9:50 they shut off the lights, music and AC while there were still 25 guests in the room.
- m (6/5): hotel - Unfriendly staff. Breakfast always ended early. Big swimming pool and good location.
- yamamoto (6/5): 割合便利な場所にあるホテルである - 料金がリーズナブルでよい プールがあるので快適に過ごせる 残念ながら部屋ががらんとした感じで落ち着かない
- Kris yyy (8/5): good location, good breakfast, good price. - low price beats the defects, such as cockroches ,mosquitoes, small toilet and imcomplete toiletries, small refrige.
- jeremy (2/5): Rubbish hotel - Hotel was not as described in advert Was no safe in room as advertised so had to use lobby safe which was a hassle Room cleaning was a joke Walls in room very dirty and mouldy Bathroom was mouldy and had leaks around the shower screens Water would leak onto ground Bed sheets had stains Buffet breakfast was horrible it made me sick on each time I ate so stopped using it Hotel staff not helpful Was woken every day too noise off the cleaners in the hallways Talking and making noise at 6 am Could add more terrible things
- nanthiya (4/5): old - very old no kettle stayed in better 1 stars
- rp (2/5): Terrible beds. - The hotel needs to invest in good beds. As hard as rock, unable to sleep all night as the spring was poking your body. Booked for 2 nights, but out after only 1 night and stayed at another hotel.
- Rosita (2/5): Terrible experience! Avoid this hotel. - The bed is hard as rock, the spring of the bed was poking my back as it is very thin. I could not sleep at all as it was very uncomfortable. The staff at the restaurant was very rude, he accused my travel companion of stealing food from the buffet because she put her bag on the floor. He approached us and pointed to her bag and said "No food". We were shocked! We showed him there was no food in the bag. Check in and check out process was painfully slow!! Not recommended to anyone!
- Gary (2/5): Over priced shabby not very clean . - The whole place is run down. Could do with a refurbishment. My room was never cleaned properly. The mattress was old and very uncomfortable. The bedding was stained and old. The only saving grace was the pool. However there was a core of people that swam with their street clothes on. Irrespective of being told by the staff not to
- colin (4/5): Uncomfortable bed ever - The beds are so worn out the springs are digging in , too many people swimming in the pool with their clothes on. Breakfast is cold and terrible , didn't eat it went out to eat And not much choice
- Mordikhai (4/5): Not four tourist - Poor
- Tim (4/5): Like everything in life, you only get what you pay - Location, nice room, and lovely big pool makes up for lots of faults and disinterested staff. I paid $37 aus a night and at that price, I'd stay again.
- Kishor (2/5): Terrible - Staff are not friendly, Room is not clean, bed is very uncomfortable to sleep in, you can fill the spring of the bed, next day we have sore body. Broken toilet. Restaurant is very unclean. Nothing is good about this Hotel. It’s look big & nice from outside.
- Quintin (2/5): Never again. - I went in the first day to register. I've prepaid for 3 nights. I end up staying with a friend that night so I never returned until 3 pm next day. What a sh@@ show. They had thrown out my deposit slip for the 1000 bt deposit. Also, I had put the two bottles of water in the fridge that was now gone and 2 were on top of the fridge Try as I might I could not get them to get me 2 more bottles of water for my room that I hadn't drunk. Hotel policy I was told. Policy for what? To go in the fridge and take out two full bottles and put them on top of the fridge and not leave the next days water behind? Yes. I ended up getting another hotel and will just use this for the view and shower when out and about in the area for the next few days. Never again and stay clear of this rinky dink sh@@ show. They couldn't find my key I'd left at front desk. They thought I'd checked out??? On the first night????? Had to ask for a DO NOT DISTURB sign. Seriously. Stay away from this dive.
- wayne (10/5): close to the famous walking street. - Great price and close to where all the action is. Its 5 minutes from walking street and lots of bars if you are looking to have fun.
- BrianC (2/5): Updated review hopefully with correct score - Further review for same stay 12-14/8/17 as the first one (somehow!) got scored 5/5 (certainly NOT by me!). Review reads - Old and tired hotel located in a car park for noisy tour buses. Uncomfortable beds and noisy aircon. The staff are awful and literally hate all guests. Worst service in many trips to Asia. All non white women are assumed to be hookers.
- phil (2/5): - Old , run down, breakfast awful, dining area dirty, very basic. Will not book this hotel again, no hot water, had to upgrade to a junior suite at an additional cost , basic room was awful. Wi fi very poor,
- Verified traveler (6/5): Just a place to Sleep - It's an OLD property. Rooms are big but showing their age. Plumbing is terrible. No hot water in both my rooms. I was moved from the first room because the shower was broken. Breakfast is mediocre at best. Not worth the money or time. The King sized bed in my suite was comfortable. For the price of $34, not bad. Great location. Close to Walking Street and plenty of restaurants. 15 minutes walk to the main mall. Close to a ton of great bars.
- Gopal (2/5): Hotel receptionist very rude . - My experience at this hotel was really bad. Hotel looks big and nice from outside but once you enter and go to the reception, all your perception about the hotel will change completely. We went to the hotel reception and got really with sarcastic and rude behavior of the receptionist. Further when we been asked to check in to the room, we not been accompanied by any staff just to let us reach the room. They don't really care about you as customer. About the cleanliness, the hotel must be given a 0 rating. Near to lift the cigarette/dust bin was so dirty that you would feel like vomit. We are really disappointed.
- Kevin (6/5): Good-ish, not great - This hotel is one of those "okay" hotels. It's an old building so when you pause to look around, you can see many flaws due to its age. I had actually booked and paid for a "city-view suite", but was given a large, nice enough city-view room and not a suite. Once the neighboring room's residents got too loud late at night, I brought the room detail to the manager's attention. She said there are actually no city-view suites at all, only pool-view (come on Hotels.com - - let's get it right!), so I agreed to move to one of those rooms. Sadly, my room did not overlook the pool, only some trash and an elementary school. Ah well. The really nice thing about this place are the friendly staff and the cool, clean pool. The breakfast buffet is terrible. The food is cold and there is not much of an "international" vibe to it. I ate there the first couple of days, then skipped it from then on. Not much of a selling point feature. The hotel is near a lot of places such as shopping malls, restaurants, laundry service, money exchange booths, easy taxis, and night club "go-go" places, oh and plenty of massage joints: "Hello mister . . . massage?" was heard quite frequently. So, it's an okay hotel with plenty of amenities nearby. Oh, as most hotels, the Wi-Fi sucked!
- jacko (6/5): Ok for a couple of nights - The hotel is impressive when you walk in but the room is very plain, no kettle or safe, both are important to me, The pool is good but breakfast cold and coffee even colder, Room clean when you go in but not up to standard when cleaned next day
- Sami (10/5): Great Value for money - Beautiful hotel, close to every thing, friendly staff, good modern clean rooms, Huge swimming pool in a tropical setting, fabulous in every way. Excellent breakfast. Enjoyed my stay very much and will definitely come back again.
- steve (8/5): Great place to stay beautiful pool. - Had a great stay at welcome close to everything. Staff were friendly and helpfull. Nice big pool too.
- Iris (6/5): So So.. - It's worthed for the money value..very good location, old hotel but still convenient, service is so so..not good and not bad..the sweeping pool is so so..when you go outside you find anything you need..it's a good deal..but not a great deal.
- Verified traveler (6/5): Good location, close to where the action is. - Spacious room, reasonable price with good breakfast. Swimming pool was nice but unfortunately it is close at night.
- william (8/5): good location close to everything - found easy walking distance to everything you wanted and needed
- Yachtmaster (8/5): Great location close to everything. - For a frequent traveller to Thailand, this hotel was good value. Good location close to everything at a very reasonable price. The breakfast included was a bit boring, same same day after day.
- Martin (6/5): Chaotic Stay - It is worth staying at the Welcome Plaza Hotel just for the very large swimming pool and large bedrooms but unfortunatly that is where it ends.The whole place does not have any management structure whatsoever.You cannot get any sense at all from the very young reception staff,They say they have room service and when you ask for menu they cannot find one.You try and ring for room service and no one answers the phone.At breakfast do not eat the fried eggs as they are always very cold.They have them standing in trays just outside the kitchen for one or two hours and then fill up the so called heated trays when they are empty.They say they have Wifi in the rooms but for two thirds of the day cannot get a signal.In two weeks had hot water only once.
- Verified traveler (4/5): An experience! - Plenty of 3 star hotels in the area that are far superior to this one!!!
- Mark (4/5): Basic wouldn't stay again - Hotel looks good from outside, inside terrible, dirty bath stained, breakfast cold refused to eat anymore food there, couldn't wait to leave, pool was very good apart from full of Indian people looking at my girl
- Terry (6/5): This is not a good hotel - Dirty room dirty bath sheets smell, cold breakfast, the only good place was the swimming pool.
- was not bad (10/5): It was pretty nice hotel except the reception staf - I liked this hotel, and the location of the hotel was excellent. Apart from the staff which wasn't very friendly and also they were making some jokes behind us as well. before I book this hotel, I was thinking that this hotel will have some vegeterian breakfast in the way the grand bella hotel is providing for the vegeterian people. There was nothing to eat for me and my friend.. rest of the experience was not that bad. Overall experience was good with the room, room service, swimming pool, and the locationwise.
- Mark (6/5): Close to the action - The hotel is old and could use many upgrades, they don't even have safes in the rooms, and you have this adiquated safe deposit box in the front. The breakfast that was included, sucked and the food was cold. No hot water pots in the room and the bathroom was tiny.
- Dave (6/5): Clean it yourself. - Staff was pleasant, hotel was comfortable overall, but there were whiskers from shaving still in the sink and vanity that were left there, so obviously not clean, leading me to wonder what else is not clean here?
- jt (4/5): The breakfast was terrible! Every thing cold.. - The eating area dismally dirty. Floors very dirty..the bread for toast,.... 2/3 days old. I have been going there for 20 years. But not again.! The tourist hordes that stay from China and India have little manners and eat like locusts. Thanks for the good old days! Looked like it had new management .
- Verified traveler (6/5): Good location to near by all amenities - Hotel stay was good but the break fast was same for every day
- RAJKUMAR (6/5): Wifi very bad - I have stayed here about 2 nights. but i changed 3 rooms. first they give one that room key was not working. then they give another one that was toilet problem finally they gave me one at last stay night that was ok. wifi totally out in my stay
- Robbie (8/5): Many happy stays - We have stayed here many many times. Sometimes we just phone them and reserve and if we want to use credit card then we use Expedia or Agoda. We know the staff and they know us. The pool is great, big, clean and with very reasonable food and drinks. Central position on second road, near bars and resturants.
- Ben (10/5): A pleasant stay with everything nearby. - From the seventh floor there are amazing views of the Gulf of Thailand. A few hundred feet from the front entrance is Second Road where there are plenty of places to eat, shop, or get a 1 hour massage for 200 baht. Walk down one of the side streets and you are at Beach Road. The complimentary breakfast is a buffet with everything from salad, stir fry, to french toast and scrambled eggs. With a comfortable experience, I recommend staying here.
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