Donway, A Jamaican Style Village

Location: 36 Gloucester Avenue, Montego Bay, Saint James, Montego Bay, JM

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Instructions: If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Nightclub
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Wheelchair accessible
• Gift shops or newsstand
• Nightclub
• Smoke-free property
• Billiards or pool table
• Tours/ticket assistance
• Games
• Upper floors accessible by stairs only

Rooms Available

• Superior Room, 2 Queen Beds

  2 Queen Beds

  500 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided

• Deluxe Room, 1 Queen Bed

  1 Queen Bed

  300-sq-foot room with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided

• Standard Room, 1 Queen Bed

  1 Queen Bed

  300 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• IVOR (10/5): - Close to everything, the beaches, restaurants, shops and supermarket.
• Sarah (10/5): - Nice and simple accommodations and Great location
• Marites (8/5): - Close to hip strip
• Vada (8/5): - I like that they had a skating rink which was not advertised and a dj every night. Front desk was friendly.
• Alton (6/5): - The lighting fixtures were broken, and the furniture were scratched and wobbly.
• Andrea (2/5): - I didn’t stay there customer service was terrible and the property looks run down
• Thania (6/5): - The rooms need to be upgraded with beds add nice quality dressers and tables bathrooms are just old and phones for emergencies for questions a customers may have get new bedding for the beds ..Donway have potential to be beautiful and nice it’s just the rooms not up to par other than that the skating area is A1 I love it and the spa area I’m in love .. Please upgrade this place so people can feel at home away from home ..
• Angeline (8/5): A Quick Overnights - They saved me! I left one hotel while waiting to check onto another I spent the night here. For a quick intro to the hip strip....this is a nice layover. In walking distance to Doctors Cove beach entrance. There is wifi. Local vendors on the strip.
• Marsha jell (10/5): - We were assisted from our point of arrival by warm and friendly staff. Sasha at the front desk was extremely helpful and accommodating.I definitely would recommend.
• Yarden (8/5): - good place close to the hip strip
• keisha (8/5): - Hotel was within walking distance to strip as it is. Second time visiting, nice for quick getaway where jus to rest when doing any sightseeing.
• Tanisha (10/5): - You get what you pay for. We needed somewhere last minute after a missed flight. It wasn’t the resort but the staff was friendly. The room was clean and there was a driver to take us anywhere. We were minutes from great beaches and food. Less than five from the airport.
• Michael (4/5): - Seems like it’s mostly locals stay at this property.
• jeremy (10/5): - Awesome people and great rooms. I wish the jerk kitchen was open but it was being renavated. The only thing that would have made it perfect was a small fridge for keeping drinks cold in the rooms.will definitely go back
• Ruth-Ann (8/5): - .
• Alfred (2/5): - Best described as very basic, the room was clean apart from the 2 huge cockroach’s that also occupied the room! On thé profile it said they had a restaurant, that is not the case. So had to go out to find something to eat, and was swamped by the local vendors wanting to sell their wares, which was fine a polite no was all that was required to move on. We only stayed one night due to a flight cancellation and one night was more than enough.
• Sharmeon (10/5): - Friendly staff and cleanliness of room and property.
• Javine (8/5): - I liked the room space and the set up. I like the ponds with tbr fish and turtles and I liked that it had a bar and skating area. I wish it had more engaging things to do and a pool.
• yael (8/5): - Great location, affordable and lovely staff. Just be aware that on certain nights, music is played loudly near by (party). Security isn’t very tight either but I still felt very safe!
• Leopold (8/5): - The tall security "lady" that mend the gate during the daylight hours was very unpleasant! Faceal features that is, in my opinion she is not doing a good job, I don't think she like her job; everybody else was wonderful 👍.
• William (2/5): - Flight was canceled so this was a last resort. Arrived Saturday evening. An open air roller rink is literally steps away and it is a head pounding blare of pumping music and screaming dj til 3 am. The room floor was filthy - we actually used hand wipes to make a walking path where we could step. Furniture was dirty and had seen much better days. Wiped it down along with the bathroom door/handles. Pretty icky. TV was fuzzy and couldn’t hear it at a normal level due to the head pounding music outside. The room pics online show the rooms, yes, but the actual feel of the room and property are very different in reality It is what it is.
• Sonia (6/5): - There's a lot of entertainment activity on property throughout the weekend. Very noisy
• Simone (10/5): Recommend - I had a wonderful stay, the staff is friendly and courteous, clean environment
• Cynthia (6/5): - Housekeeping didn't come to the room to change towels and bed sheets. Also, the day before my checkout, I was locked out from Wifi. Watching TV, the TV picture was not clear, it was really fuzzy. Wifi had very weak signal.
• jermaine (8/5): - It was very good stay.quiet and convient.i just think each room should have a mini fridge in the room and have clothes hangars in the closet.
• Jerry (8/5): - the view and
• DAVE (10/5): - I loved it was very nice and friendly staff and was there to your needs in a timely matter.very great location on hip strip
• BIRONDA (10/5): - Very good location Staff was nice... Would stay there again and again
• EmpressG (8/5): - Location is great
• Glenroy (2/5): No Water - I can sum this up into one word- WATER! There was no water to the units. Bathing and washing your face cannot be done, without WATER. I had to leave the room and track down the only person on the premises cleaning the grounds and complain to him, that there was no WATER to the Rooms. No front desk, no staff. How can you charge someone for the night, without basic amenities, such as WATER!
• Susanie (10/5): - Place was very clean
• Alexandra (8/5): - For the price compared to other hotels in the area it was a great deal. Nothing special about the rooms, but they are clean and we felt safe staying in the room. Hotel staff was helpful and drove us into town when we needed something. If you're just planning on using the room for sleeping it is an unbeatable price.
• Carlton (8/5): - Although there were a few disappointments, I have no regrets having stayed at DONWAY because the positives outweighed the negatives. The first thing to understand is that this a bare minimum hotel, and if it is judged by that standard then it fares very well. The staff were helpful and very friendly, the place was very clean, and I felt very safe being there. I love the outside bar, and they occasionally offer jerk chicken and soup on the house for patrons drinking at the bar. Most places you may need to go for necessities are within 5 - 10 minutes walking distance. My only disappointments were: (a) water was warm and not hot, and the water pressure was always low, (b) the position of the building robs the rooms of natural sunlight (and I hated that because I wanted to see the beauty of the outside from my window); (c) no dining facility. The fact that I was mostly out every day somewhat cushioned the negatives. All in all, I would stay there again.
• Valdene W (10/5): - Very clean and very safe friendly people 👍
• Angela (10/5): - I love that the area was lighted up and there was a security gate. I love that the staff was very friendly I did not like the smell of weed but its Jamaica. The smell was not in my room so that was fine.
• James (8/5): Nice hotel - Nice hotel, close to everything
• Ian (8/5): - It was very clean
• DONALD (10/5): - Location location close to the beach close to the restaurant close to the nightclub
• Calvin (6/5): - The location is good. This is well suited for someone who just wants to spend one night near the airport Not recommended for long stays. It has a bar and restaurant and a gift shop. The staff is very friendly. The accommodations are very basic. You will get 1 towel 1 piece of soap per person. My stay was during covid covid so it was actually quite quiet there. There is a nightclub on the premises this but it was actually actually well managed and peaceful as far as nightclubs go.
• Janice (10/5): - All the stuff that I came in contact with was all friendly and nice the rooms were super clean thanks for the housekeeper she didn’t job well
• Kim (2/5): - Horrible! Poor service the restaurant wasn't open for the guest the bar wasn't either i had to continuously go to the desk and request towels (due to no phone in the room) they NEVER restocked infested with ants in the room. Sunday the island was locked down nothing open you would've thought that this hotel would have had a plan and maybe make the guests at least a Pbj sandwich NOPE! NOTHING! we were left to fend on our own for food and water that day
• Brian (8/5): - Stay was always good. Would definitely stay again
• Verified traveler (10/5): - I had a great time at this accommodation! There was a bear, restaurant & night club on-site & the staff was very friendly! This place provides a local vibe right off the hip-strip & everything was within walking distance (food, grocery shopping, 3 beaches and yes, Starbucks). I would definitely recommend this place for an affordable and safe/comfortable stay! Thanks to the ladies at Donway for a great experience!
• Verified traveler (10/5): - The room was clean and fresh the staff was nice and it was ok
• Verified traveler (2/5): - A/C DOES NOT WORK PROPERLY. TOILET MAKES VERY LOUD NOISE. 10 TO 20 PEOPLE IN BAR / POOL AREA WITH NO MASK ON.
• Verified traveler (6/5): - Given our need for a room, we had no other options. It is only 3 minutes away from the airport. The staff was very friendly. This is literally a bare minimum facility. If you are looking for luxury, this is not it but it gets the job done.
• Louisa (2/5): Disappointed. - Nothing about the room was as advertised, we left the next day.
• Patricia (8/5): - They still have great customer service. The staff are nice and friendly going the extra mile in making my visit a lovely one.
• Rosey (10/5): - Very nice staff made you feel welcomed .... good location
• Verified traveler (8/5): - The staff, property and amenities were good. The entertainment needs to be a bit more appealing to visitors.
• Caren (6/5): Nice location - The stay was OK. The rooms could be more comfortable. As we were leaving the receptionist and her mother was having a full blazing row in the bar. Not very professional
• Verified traveler (10/5): - Everyone one here was friendly, asked me everyday if I need my room serviced. The lady in the front would always talk to me ask me how my day was going. I would definitely come back here again.
• Annissa (8/5): - Like the location and walkability to beach and shops.
• Verified traveler (6/5): nice place, unexpected experience - The location is convenient. The style and ambience is great. However, the room had a bad smell and I thought it was due to the humidity so I made no report. Unfortunately, one of the room service ladies accused me of smoking weed inside the room when I never did. And she literally said “I’m not asking you, I’m telling you” which is rude. Accusing me of committing an act just because the room smells bad when that was the case from day one isn’t something I appreciate. I am not a picky guest. I made no complaints when the wifi was down for days, or when I first walked into the bad smell, or when I saw that the bed sheets had old spots on them. I did not expect that treatment and accusation in return.
• Verified traveler (2/5): - Terrible experience rooms not clean and smoking smells even fungus on the bathroom contains
• Verified traveler (10/5): - Facilities and amenities for the price were great! Staff were very helpful polite and went the extra mile to ensure we were comfortable and happy! :)
• Verified traveler (8/5): - Had a great time. Staff was courteous and friendly. Property was calm and peaceful.
• Verified traveler (10/5): - Everything was great staff responded quickly to what ever our request was..receptionist was super nice.
• Aude (8/5): - Served the purpose clean quick check in. Cleaning staff noisey between 8-11
• Verified traveler (4/5): - I like the fact that Donway is close to everything. My last stay was ok. But this time.our room isnt much to write about. There's mildew in the bathroom tiles and on the walls and ceiling. And the room has a musty muggy smell.
• Luvenia (4/5): Did not get what I paid for - I reserved and paid for the deluxe room with microwave and refrigerator. When I arrived to check in the lady at the front desk said the deluxe room doesn’t come with the microwave and refrigerator , you reserved the basic room without those.so I referred back to my confirmation but doesn’t state on the email what type of room you reserved. I took the basic room wasn’t gonna let it mess up my vacation called Hotels.com this morning an asked the lady what type of room did I reserve and what come in it? She said deluxe room comes with microwave and refrigerator. Well They finally fix the key making machine and The housekeeper was very nice.
• Aude (10/5): - The place was clean everyone was friendly and the location was perfect, on the strip but rooms far enough that it was private and tranquil. I was there for one night on business. Shower was hot and great pressure only thing missing was a rain shower head would have been the icing on the cake.
• yokoo432 (2/5): Never liked it - I really didn't like the place. A hard bed, tv, and a desk is all we got for 100usd per night. Checked out and stayed at sea garden. The bartender/ receptionist was awesome, gave great advice and service
• Marcia (10/5): - It was comfortable and all the staff was helpful and friendly. I felt at home, I like the unpretentiousness of the property.
• Verified traveler (8/5): Good Overall - Donway is a good spot for a night or two. We didn’t eat here so I can’t speak on the food. The check in and out process was quick and easy. The workers were very friendly (which doesn’t seem to be the norm for Jamaican customer service workers). Overall it was a good stay. The location is close to the strip and the airport.
• Valerie (8/5): Very pleasant stay - We were there for just one night as we going on to Treasure Beach. Would definitely stay again
• Viviane (4/5): Bad service - We chose this hotel for a night stay. Location in near strip which is nice. It could have been a good experience if service was good. We booked for the option to pay hotel directly but they didn't accept credit card. The night was 104 usd so they discounted to 85 usd so i could pay cash. While resting in the room they came asking for the balance. Since i didn't have enough cash i asked for my 85 back and rebooked to pay online. They need to get their act together. The restaurant was not in operation while i was there but since it's on the strip i did not care. I would only recommend this hotel for a one night stay no more.
• Verified traveler (10/5): - THE DONWAY IS A KOOL😎,PLACE TO STAY WHEN N, MO BAY🇯🇲
• makka20 (2/5): Avoid-Not as advertised - On arrival discovered that the “village “ is made up of separate units and the “hotel” is actually called “the garden”. I’d like to meet whoever decided the ratings because the property is most definitely not a 3 star. It should be classed as having no rating instead of conning tourists into thinking that the place is something it isn’t. The owner(s) should be honest, drop their prices and re-classify the place as a hostel. None of the facilities the place advertised on the website was available: no restaurant or lounge or safe in rooms or tea/coffee facilities in rooms, etc. All they have is an expensive bar. A Beach, you can sit on for free, is a good 20 - 30 minutes walk away along a busy road with many many shops so be prepared to be stopped every few seconds and asked to buy. Rooms were dated which is forgivable but had serious issues such as broken electrical plug sockets and the fuse box was covered by just a picture. Major concern - No real security at the property which meant that anyone could walk in and get through to the bedrooms without being seen let alone challenged. A dangerous situation because there are no phones in the rooms, it’s a walk back to Reception if you need anything from them or housekeeping. Heavens only knows what would happen if you were in your bedroom and desperate for help.. Wouldn’t recommend it here if you have small children or seeking a quiet place as loud music is played at all hours with dodgy DJs and bad karaoke. Beyond me why it had to be so loud, the “events” space is no bigger than their average bedroom. Nor is the place suitable if you hate cigarette smoke as there are smoking areas right outside the bedrooms as guests are not supposed to smoke in the bedrooms. On the plus side, the majority of the staff were brilliant and very helpful. nothing was too much trouble.
• Sandipan (6/5): - It is at the edge of Queens Drive and very close the MBJ airport. When we got to the hotel, there was a DJ playing with a few folks playing pool in the big hotel entrance lobby. It was karaoke night. The queen sized bed was firm and comfortable. However, knowing the reservation was for 4 adults, I would have expected 4 towels but got only 2. No shampoo or conditioners were provided. There were only 2 hangers in the closet and no fridge or microwave. No complimentary breakfast is provided. But walkable to all the shops on Queens Drive, nightclubs.
• Verified traveler (8/5): - The staff were very friendly and helpful. They were availble to take you places and recommended places to go eat. Always greetings and smiles. The property was handy to places by walking
• Avonell (10/5): Solo travel - The receptionist was very polite, and gate person 👍
• Judith (10/5): - My husband and I had a really nice stay. Right on Hip Strip and everyone was very friendly and helpful. Very clean and secure.
• Verified traveler (10/5): - the staff is what makes it so great. Everyone is so friendly. Ann Marie was very informative and helpful. Debbie gives the best facials at the spa. The rooms are spacious, the water pressure and hot water were excellent, clean white sheets and they need more pillows, but other than that no complaints.
• icheckeverything1234 (10/5): great hotel - everyone was so nice and friendly, just made the stay even better. The room was perfectly clean as well as the entire facility. Everything was in walking distance and free parking was a plus. Front desk Ann Marie was so informative and helpful. Debbie at the spa gave the best facial ever, really put in extra time and effort. Really appreciate how great they made my trip
• Emily (10/5): - I had a wonderful stay at Donway and hope to return. The employees were informative, helpful, and nice. The hotel is a short walk to the beach.
• MS.BEE (8/5): - Location it's on the HIP STRIP LOVE THE LOCATION.. STAY HERE EVERYTIME IM N JAMAICA AND SHORT DRIVE FROM THE AIRPORT..
• Theresa (8/5): - I liked that it was quiet. I didnt like the fact that everyday my room card had to be re -activated.
• Phillip (8/5): - It’s a great place to stay and I very enjoy my staying ! Thank u!
• Arcaydayah (6/5): ck stay - I have stayed in this hotel a few times already one thing I can say is it is extremely clean but my only problem is there are two water pond there and there is a lot of mosquito also the remover but because I diffusate to sleep I literally leave but you wouldn’t want to spend a week there also there is no pool
• Verified traveler (8/5): - I like that it is affordable and it is close to a lot of things including the town, airport and beaches not to mention a few hang out spots like Margaritaville. The only thing I am not happy about is that not all rooms have a fridge or microwave, if you want one you have to pay specifically for that room. They do not have a phone in the room so unless you are local, if you want something you have to go to the front desk personally. They do not offer complimentary breakfast but I'm assuming because if their price I guess it's somewhat ok. Laatly, their bar prices are beyond ridiculous. But beyond that my stay was great
• Verified traveler (6/5): - HAD TO WAITE ALL DAY FOR WATER IN A DAILY BASES.THEY DON'T TELL GUESTS ABOUT THE WAYER. YOU JUST HAVE TO WAITE..
• DARRYL (10/5): - GR8T STAFF, GR8T FOOD,GR8T LOCATION, !!! THE DONWAY ,IS AN EXCELLENT PLACE TO STAY!!!!🇯🇲
• Verified traveler (10/5): - Clean and safe for a one night stay in Mobay. Very convenient
• Desha (10/5): - I like everything about this property think they should have a swimming pool 🙂
• felix_189918 (2/5): Someone of the hotel has stolen 100 Euros and 40 US Dollars out of the room - Attention. Don’t stay at this place. Someone stole money from our room. They told us the key system isn’t working and they had to open the room every time when we wanted to enter. Anyone got access. We had 350 Euro in our belt bag and that was between our clothes deep in our backpack. Someone of the „hotel“ stole 100 Euro during we were out and wanted to hide it - wanted it not to be noticeable and left 250. We know it for sure because we didn’t touched the euros during our whole vacation. Moreover we had some US Dollars placed in a smaller bag closed to the bed. Even here that person was disgraceful and took 40 dollars out. Either one of the permanent changing receptionists, the housekeeper or someone else who got the key did this. It’s a shame for this beautiful country Jamaica. No safe like mentioned was available. Don’t stay here. Take care and safe travels.
• Verified traveler (6/5): - Skeptic about this property. So I was driving cross country and decided to just find a small hotel on our way to negril just to spend the night . I called ahead and was told the room was 12,700 equivalent to 100us. I hung up and checked Expedia go the room for 75$ US. Upon arrival at 10:15 that night we were shown to the room. It seemed clean enough for an over night stay, but upon entering the bathroom found a dead cockroach. It seemed pretty safe so I asked the front desk agent if the security was at the gate all night she said yes. We got dressed and headed out to a night club upon passing the gate it wAs empty no security and coming back at 1:30 in the morning we had to stop at the gate open it ourselves and close it once again no security. In the morning sound asleep housekeeping open the door and came in on us, I checked my watch it was minutes after 7 am which makes me question what time is Check out. Overall did not like it not even for overnighted.
• Olyn (2/5): - No amenities no pool
• sinceredominique (2/5): Complete waste of time and money - My boyfriend called to make the booking since there wasn’t an option to book online. I arrived the next day and told the receptionist that I’m checking in and gave her my ID. Key word “checking in.” She checked the computer then gave me a price. I told her I’m checking in, not booking. Of course the booking was there but she wanted to charge me again. So she pulled it off by requesting info of the credit card. I told her to get the manager and within a few seconds, she “found it.” The room was neat and clean except the keycard failed to work several times. The following morning I woke up I went to reception to get the location of the restaurant since my boyfriend had chosen the option for breakfast. The receptionist told me she isn’t seeing where that was paid for. Can you believe I had to stand there over 30 mins for her to search the computer to confirm my payment? She began asking at what time I’ll be checking out in a manner which seems she wanted me to leave quickly. How preposterous! After that, she gave me a ticket to bring to the restaurant. Upon arrival, a waitress told me they’re out of food. Lol omg where does this even happen? So I had to walk back to the receptionist to let her know they’ve got a comedy show going on. I blatantly told her she needs to refund me. Seems to me she also wanted to scam the money for breakfast. A complete waste!!
• Coco7nut (10/5): My opinion - I stayed at Donway in February of 2019 for a wedding. Overall I think this is a good location, for those who which to be close to the airport, not too busy, security on staff, close to the beach and quiet. Food and shopping available on grounds, great breakfast (Jamaican Style) just outside the front gate. I was only disappointed with the poor lighting in the room/bathroom, not able to apply make-up. I would recommend to couples or singles who are looking for a low key vacation.
• Sharon (6/5): - Property is located on Mobay hip strip. Inexpensive roof over your head . Ideal if you plan daily excursions away from this hotel. No pool. Not much to do at this property. Security present. Property receptive to visitors not staying at hotel. Ease of parking.
• Verified traveler (8/5): - Centrally located to shopping and dining area. Friendly staff and the cost was good. Food at the restaurant was great and plentiful. The stay was pleasing and would recommend to friends and family. This is my quick visit spot.
• Mark (10/5): Best stay ever. - Well, my stay was excellent due to the location and comfort of the hotel. The staff was amazing especially the day staff. The respond and act upon your neets in a timely manner.. I just love it there and I intend to go back on my next visits.
• Verified traveler (10/5): - Convenient location. Bar, pool table and gift shop on site.
• Verified traveler (6/5): - Didn't have ice buckets in the room. Sold only warm bottles of water. At night was this loud noises outside the windows hard for me to get any sleep. Then it was tiny bugs crawling on sink
• Verified traveler (6/5): - I didn't like the fact when I tried to order something to eat , always out of something.
• Verified traveler (8/5): - This hotel is on the hip strip. It’s away from the road and quiet. It has cable tv, hot water, air conditioning and is clean. It’s no frills and a good value for your money.
• Verified traveler (10/5): - It is close to everything around town including walking to the beach.
• Verified traveler (8/5): - The room was big n spacious but empty tv was not working
• Verified traveler (10/5): - Clean villa friendly staff i will definitely come back

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