Hotel Dafam Pekanbaru

Location: Jalan Sultan Syarif Kasim No.150, Pekanbaru, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Shared lounge/TV area
• Concierge service
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double or Twin Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The spacious suite provides soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite

  Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double or Twin Room

  Offering an added space and city views, this air-conditioned room comes with a flat-screen satellite TV, mini-bar and a fridge. Guests can relax in the seating area. Shower facilities and toiletries are provided in the private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Double Room

  This spacious room has a sofa, satellite TV and electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Shower chair
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Andika (9/5): -
• Murtiono (4/5): Shouldnt sell that - Coffee The room and cleanliness
• Witono (8/5): -
• Prasetyo (5/5): -
• Deddy (9/5): -
• Chan (7/5): The room looks old although outlook of building looks new, staffs were friendly. -
• Tan (8/5): - The pillows not comfortable while sleeping
• khan (10/5): It’s was nice - Rooms Nothing
• 969yaizaa (10/5): Good experience - Hotel nyaman, sarapan enak, water heater berfungsi dengan baik, tetapi ac nya agak berisik, but overall it was nice experience to stay here with dafam and the staffs are really helpful and friendly to the guests
• Widiyani (8/5): Very good -
• Curiosity29862159821 (10/5): Awesome - Overall delightful experience, with insightful and experienced staff with premium services that can fullfill all your needs for the duration of your stay, the facilitation is in prime condition the cleanliness is top notch. One of my best stay so far
• Rrlynn (9/5): Superb - Everything was good. None
• Guide21355099678 (10/5): Dafam hotel pekanbaru - Food is good, variatif, good season Room is nicely and clean, all staff nice, good communication, complete amenities, solving any of complaint, faster services, good environment, stategic location and well done Dafam hotel pekanbaru.
• Dr (8/5): Very good -
• wahyunia2025 (10/5): Recommended Hotel - Comfortable accommodation and friendly staff. Strategic location, away from the crowd but not far from the city center. The food is also delicious and varied. It's fun to stay here with family. Thank youuuu and we will come back to here again 🫶🏻
• Trip10485331902 (10/5): Dafam Pekanbaru - Best affordable hotel in town. The food is good. The staff is very friendly too. Quite an experience. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👌👌
• hanump2025 (10/5): all good and recommended - good ambiance it’s really comfort and silent, nice to search good place, ambience, tasty breakfast, everything in here nice, clean room & bathroom, overall good, and the service is very friendly and fast, parking is also adequate, recommended hotel.
• Maryam (6/5): Pleasant -
• Nurul (8/5): Very good - Breakfast is good. Hotel is near center I can hear the noise from next room. Need to change the carpet or at least wash it
• Mustapa (6/5): Pleasant -
• Nadiah (8/5): Very good -
• Kym (8/5): I will be back - The staff were lovely and made the hotel a memorable experience. The breakfast was wonderful and very well priced. Now i have to lose weight 🤩😁
• Azy (8/5): Very good - location and the room is spacious for 2 pax hope can have small fridge in the room
• Andy (9/5): I shall always come back for the hospitality - The friendliness of the staff was the key of hospitality. Appreciate and thanks
• Yudha (9/5): Superb -
• Ganesan (6/5): Pleasant - nt bad location,surrounded by minimart,cafe,cinema n night club@500m away fr d hotel... >Rm#822 rm strong cigarette smell n walls r dirty wi marks here n there n i have to request for rm changes but receptionist reluctant but agree later after my explanation... >Other disappointment is receptionist unable to accept whateva bills to send to reception counter n settle it next day by using my credit card due to not enuff cash
• Shaharuddin (8/5): Very good -
• Dira (3/5): Disappointing service, please improve. - Location was ok. Convenience store and a cafe right in front, and also good options within walking distance. • Signs of age everywhere in the hotel. Everything in the room especially needs uplifting - our room even had scribblings on the wall • The bed was not comfortable at all (see photo) - the mattress was lined with a thin sheet that wasn't even tucked in properly and that was the bed situation when we first walked in • We requested for the use of iron and ironing board from the first night we checked in and the answer we got was they ran out of it since it was full house (even mentioned because there were many fellow Malaysians). They said they would send it to the room once someone returns but until the end of our stay (we stayed for 2 nights) and despite our repeated requests (through phone and at the counter), we never got it. Knowing that it would be a full-house weekend, I had expected them to either (i) prepare more irons; or (ii) be more proactive in monitoring which room number holds the iron, and imposing time limit on its use instead of just giving the plain answer of "no one has returned it, we'll have to wait for someone to check out". It might seem like a small matter but I believe it's reflective of the level of attentiveness they give as a whole to the needs of their customers.
• Paullina (6/5): Average comfort. - Location Smells. No iron board and iron. Hot shower is not hot enough.
• Nigel (8/5): Very good -
• Norizah (8/5): Very good - Semua ok... Tq staff I like nasi geprek tk jsuh dr hotel... Yummmmy
• Nigel (8/5): Very good -
• Mastura (10/5): Exceptional - Please put the small fridge better.
• Khian (5/5): A first peek at pekanbaru - The good breakfast The whole room ABIT rundown and the Aircon is manual switch
• Rosli (8/5): Good location. Quite and near to many foods outlets and close to Grand Mosque. - No shower host in shower room, and water didn't not run smoothly
• Kamaruddin (1/5): Very worst hotel, no hanger, no mirror. Room quite dirty and hot.toilet is worst - Aircond not fuction very well Room quite dirty with dust, toilet leaking, crack tiles
• Maya (7/5): Good -
• Febri (8/5): Very good -
• Nigel (9/5): Superb -
• Hamzah (6/5): Pleasant -
• Nigel (10/5): Exceptional -
• Nigel (10/5): Exceptional -
• Khairul (8/5): Very good - Clean room with good prices The shower drainage 🚿 was blocked, and the water goes everywhere during the shower
• Azmi (8/5): Attending wedding reception function nearby - Breakfast is good. Location is okay. Bedding and towel need improvement
• Nigel (9/5): Superb -
• Fitri (8/5): Very good - Stafnya ramah, minta extra pillow dikasi 2
• Kartinah (8/5): Very good -
• Weli (7/5): Good - location strategic and cozy cleaness
• Azahari (7/5): Good -
• Long (8/5): Great stay in Dafam - People No swimming pool
• Omar (10/5): Exceptional -
• Dato (5/5): Passable -
• Bryan (7/5): Good -
• Ida (7/5): Good - Staff were friendly. Food was good. Pillows and mattress smelt musty even after changing the sheets.
• Norbert (9/5): Great place in Pekanbaru. - Very friendly staff who helped us with good information. They also organised a special evening for the occasion of valentines day. The food was good as was the the spa. None.
• Markhaini (10/5): Exceptional - Breakfast and bed
• Shabir (10/5): Exceptional -
• Jorge (6/5): Pleasant - Refills provided daily. Staff was friendly. Palm seeds were nice Overall cleanliness. Dated. Music band for breakdast over the weekend??? Too loud to let us have a nice conversation. Food was mostly salty.
• Muhammad (7/5): Good -
• Wiyana (8/5): Very good -
• Murad (2/5): Very poor - Nothing Dirty toilet,fittings
• Datuk (5/5): Passable -
• Shabir (7/5): Good -
• Michael (7/5): Good -
• Cayton (8/5): Very good -
• Mohd (8/5): Very good -
• Abu (5/5): Passable - Good facilities Reservation is not correct as per booked, booking.com staff try to call did not solve the issue with property. Property does not have responsibilities to solve the problem with requester.
• isetiawan (10/5): tenang dan nyaman - menyenangkan

Photos