Sahara Hotel

Location: Av. 15 Calle 8, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:30 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

• Boat tours nearby
• Accessible bus station shuttle
• Area shuttle (surcharge)
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Casino
• Designated smoking area
• Concierge service
• Wheelchair accessible
• ATM/banking
• Snorkeling nearby
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Use of nearby fitness center (discount)
• Tours/ticket assistance
• Free wired internet
• Area shuttle (surcharge)
• Snack bar/deli
• Parking (limited spaces)
• Self parking (surcharge)
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Boat tours nearby
• Water dispenser
• Covered parking
• Bus station shuttle (surcharge)
• Personal motor watercraft nearby
• Accessible shuttle
• No accessible shuttle
• Accessible airport shuttle
• No accessible airport shuttle
• No accessible bus station shuttle

Rooms Available

• Standard Quadruple Room

  2 Double Beds

  269-sq-foot soundproofed room, balcony/patio with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and window screens

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Window screens
  • Laptop-friendly workspace
  • Mobile key entry

• Standard Double Room

  1 Double Bed

  172-sq-foot soundproofed room, balcony with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and window screens

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV
  • Window screens
  • Laptop-friendly workspace
  • Mobile key entry

• Junior Room

  1 King Bed and 1 Large Twin Sofa Bed

  323-sq-foot soundproofed room, balcony with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and window screens

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV
  • Window screens
  • Laptop-friendly workspace
  • Mobile key entry

• Standard Triple Room

  1 Double Bed and 1 Twin Bed

  215-sq-foot soundproofed room, balcony/patio with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and window screens

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Window screens
  • Laptop-friendly workspace
  • Mobile key entry

• Superior Room

  2 Double Beds

  269-sq-foot soundproofed room, balcony with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and window screens

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV
  • Window screens
  • Laptop-friendly workspace
  • Mobile key entry

• Family Room

  2 Double Beds and 1 Twin Bed

  431-sq-foot soundproofed room, balcony with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Food & Drink - Microwave (on request)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, safe, and window screens

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV
  • Window screens
  • Laptop-friendly workspace
  • Mobile key entry

Guest Reviews

• Cristian (6/5): - The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.
• Travel327332 (10/5): Sahara Hotel - A gret place to stay! - We spent January and February, 2025, at the Sahara Hotel in Playa del Carmen, Mexico. We had a wonderful time and the staff treated us like family. The location of the hotel is perfect - near numerous great restaurants, two blocks from 5th Avenue and three blocks from the beach. It has a great pool area on the roof. We highly recommend this place for your vacation or business travel!
• Adrian (10/5): Buena estancia - Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones
• Monica (4/5): - La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.
• Lucia (10/5): - Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades!
• Saul (8/5): - Es muy centrica y hay muchos negocios de comida
• Cristina (6/5): - Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi
• Jaazmiinee (2/5): Receptionist thanked - I stayed two nights on February 15, 2025 and we were served by a 𝙲𝚘𝚗𝚌𝚒𝚎𝚛𝚐𝚎 in the afternoon until I had to contact him. again in the morning to change rooms. This time it was a very despotic, rude and careless-looking lady who assisted me at reception. He handed me the key and said, “I don't have time to wait for you until you're ready,” and he threw it at me. I mentioned the situation to her supervisor, apparently she agrees with this mistreatment of clients, she didn't say anything at all, the girl before I left the hotel yelled at me "I'll take your photo" in front of her supervisor, terrible service. 🚩🚩🚩🚩 If you want to be treated the same on your vacation... it is the ideal place
• Daniel (10/5): - Muy centrico
• Emily (10/5): - Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.
• Magali (2/5): - El hotel muy sucio, incómodo y en muy malas condiciones
• Eliseo (10/5): Buena experiencia - Muy bien. Cerca de la Quinta Avenida.
• Ana (10/5): Cobran aparte estacionamiento - Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento
• Samuel (4/5): - The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
• Itzel (6/5): - Buena ubicacion pero las habitaciones no se si sean viejas habia uno que otro bichito y en dias sentia que no limpiaban como debia ser el personal de recepcion super amable y atento
• carmen (10/5): - Esta en muy buena ubicación
• Juan Antonio (10/5): - Solo sugiero cambiar sábanas
• Verified traveler (4/5): Unenjoyable stay - For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
• STANISLAW (6/5): - .
• Victorino (10/5): - I like the location.
• Marco (2/5): - AC descompuesto, había insectos en la habitación
• Cynthia (10/5): Ubicación muy cómoda - Excelente ubicación, muy cómodo por su cercanía a las dos estaciones de bus, supermercados, restaurantes, playa. Tiene un pequeño frigobar en las habitaciones. El único detalle es el agua de la alberca podrían mejorar ese detalle para estar al 100.
• Daniel Josue (8/5): - El hotel bien, camas cómodas, desafortunadamente la habitación no tenia ni teléfono ni plancha, que son básicas, pero tenia horno de microondas y frigobar que no son basicos. Creo que un enchufe mas puedo haber sido funcional ya que eramos dos y no podiamos conectar dos celulares a la hora de dormir.
• VICTOR HUGO (10/5): - Excelente recibimiento Nelly personal súper amable y Cortez
• Alejandro López (6/5): - Buena atencion
• hankE1878JRsd (2/5): HORRIFIC EXPERIENCE FROM START TO FINISH - Terrible experience to say the least. First of all the ac wasn’t working in two of our rooms and they wouldn’t give us another room or attempt to fix it. Now the bed sheets were stained and dirty with a very outdated room with a hard mattress. The restrooms looked as if they’ve never cleaned them toilet seat was yellow mirrors were dirty, shower floors were dirty and worst part was the shower head had green/black mold on it. We didn’t last more than a couple hours there due to how unbearable it was. Then to make it worse the lady at the front desk took us saying we wanted to leave and get a refund personal and didn’t want to speak with us no more. Very unprofessional place HIGHLY DO NOT RECOMMEND!!!!!
• ADRIAN (6/5): - Location is really good. Convenient.
• Randy (10/5): - The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
• Claudia (8/5): - The A/C doesn't work
• Linda (8/5): 2 night stay at Sahara Hotel - This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
• Lourdes (10/5): Hotel en muy buena ubicación - Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .
• J (8/5): - Buen servicio
• Bernardino (10/5): - Excelente ubicación
• Help_me_find_cool (2/5): Not great - Not great, not absolutely horrific, there is definitly better places to stay in playa. Especially for that price. We got "upgraded" to another room in the building next door, not really sure it was an upgrade. My room was filthy. The sheets appared to be washed, but not enough to get the stains off. We had 3 rooms, in one of the rooms, the fan was not working. Had to help it by hand to get the fan to start spinning. When the fan finnaly was spinning, it sounded like a tortured cat, so we had to turn it off. The controller for the aircontiontion was also not working in one room, had to take the batteries in and out of the controller to make it work. Could have booked a super nice hotel for only 30$ extra, but i didnt think a 3 star hotel would be this bad. Nice and friendly staff, but horrible maintanace and cleaning. Also, we booked with breakfast, but they insisted we booked without breakfast. Did not care to argue with them at the time.
• JOSE GUILLERMO (4/5): No recomiendo - Le falta mucho mantenimiento al hotel, esta muy descuidado. El aire acondicionado no enfría y lo tenia a 16 grados, el ventilador hace bastante ruido, el frigobar olía mal, y el desayuno muy raquitico y muy mala antesion. El restaurant no depende del hotel es subrogado y solo tienes derecho a huevo con jamón y chorizo, café y jugo. Muy mala calidad por cierto.
• KonstantinosP0007 (2/5): Τhat dirtier and darker I have seen - It has nothing to do with the photos, the rooms have very bad smells, they are too dark so that you can not see their dirt and you have the feeling that you are entering a grave. In short, they are not for people but for animals, and I say that who I have been to countless hotels and this is the first time I have written such bad reviews about accommodation. I did not stay there for ten minutes, I was charged for my stay and went to another hotel.
• Michael (10/5): - people at desk friendly, helpful when questions asked.
• Hallie (6/5): Did not get to stay there - Had a one day stop in Playa. When I got to the hotel, they told me they were overbooked, and said they had booked me a complimentary stay at the Vista Caribe several blocks away (but closer to the ocean). So, my room at the Vista Caribe was great! It was a lot bigger than I expected - two storeys, two huge beds, two full bathrooms. Two big problems though - no wifi and no hot water. The lack of hot water was annoying. Anyhow, I can’t speak to the quality of the Sahara, sorry.
• Felix (6/5): - Gute Location, der Ort ist ordentlich jedoch sehr spartanisch eingerichtet. Erinnert in seiner Aufmachung eher an eine Jugendherberge als an ein Hotel. In Anbetracht der Preisrelation würde ich eher ein Hotel wählen welches zu dem Preis tatsächlich drei Sterne liefert
• Vanderlei Garcia (6/5): - Local bem abaixo do que esperava com as fotos e descrição. Problemas do quarto: sem lâmpadas, paredes sujas, TV não funcionava direito, ar condicionado ligava com muita dificuldade, microondas deveria estar no quarto mas tive que pedir e esperar para 1 dia para instalar, janelas do banheiro nao abriam. Em resumo hotel mal conservado.
• Verified traveler (6/5): Para pasar la noche - En general el hotel está bien, sin embargo, algo que nos incomodó mucho es que el personal (tanto de recepción, como de limpieza) no está con cubrebocas lo cual nos dejó pensando en que si esa medida tan básica en estos tiempos no la siguen,¿que pasará con todo lo demás?. De igual manera,nos tocaron habitaciones en el edificio nuevo por lo que las instalaciones se encuentran bien pero debido a que tiene una entrada por un costado del hotel (no por el lobby), cualquier persona puede entrar sin que el personal lo note, además que la misma situación sucede en el estacionamiento que permanece con el portón sin seguro y sin personal. El punto a favor es su cercanía a la 5ta avenida pero definitivamente no lo contemplaría para volver a hospedarme.
• Norma (10/5): - La habitación
• Kevin (4/5): - Pretty basic hotel, blood stains on the walls and bed mattress was sunken on half the bed, smelled stingy. Pretty much the only reason to stay is because there was nothing else available.
• Jake (10/5): - I have stayed here many times over the years and have always enjoyed it.
• Verified traveler (8/5): - En términos generales la atención fue buena, higiene también el único detalle que no me gustó fue que la habitación olía demaciado a humedad.
• Verified traveler (10/5): - Se encuentra punto intermedio entre Central de camiones, Playa, 5ta avenida y centro me gusto la ubicación definitivamente regresaría a ese lugar
• Verified traveler (6/5): Ok - Nao me hospedaria de novo, mas pode ser uma opção ok para quem procura somente localização. A água do banho porém era boa. Mas tivemos uma confusão na chegada que só foi resolvida quando provei que busquei por estacionamento incluído. Queriam cobrar 100 pesos pela noite, que não é muito mas eu busquei algo com estacionamento incluído. Ficamos lá pela localização e o hotel parecia modesto mas bom porém chegando lá não achamos isso. Para uma estadia muito rápida e prática ok.
• Verified traveler (8/5): Basic and central - Basic and old, decent location for the price, would stay here again
• CARLOS (6/5): - Tiene una muy buena ubicación, accesible tanto para llegar como para conocer la zona turística de Playa del Carmen.
• Daniel (10/5): Buen servicio - En general todo estuvo bien, el personal muy atento la limpieza siempre impecable y recepción siempre nos ayudó en lo que los necesitaba, además está situado cerca de la quinta avenida tienes muchos lugares para comer tiendas servicio en si me encantó mi estancia
• Albert (6/5): Outdated not really clean hotel - This hotel is an okay option just for 1 night. But I could not stay there longer. The hotel is outdated and dirty. The lobby and inside area next to the lobby look interesting and kind of stylish. But my room was awful! It reminded me a road motel’s room. I payed aprox $27 per night with all taxes included, and I believe this price is right for the hotel’s quality.
• nabil (10/5): très bonne sejoure - agreable
• Verified traveler (10/5): - Everything was fine, staff was friendly and helpful
• Eric Ariel (4/5): - Playa de Carmen is nice place to visit. The hotel needs some remodeling and maintenance - WiFi so so not always get hot water not so tidy hotel.
• Verified traveler (10/5): Playa del Carmen stay - Nice hotel for a good price. Balcony was nice to sit out on with nice breeze. Everything very clean but the bed was a little hard. No elevator on the side I was on. Good staff and friendly. Close to everything and walkable to beach, restaurants and bars.
• Verified traveler (8/5): Comentario - Muy buena ubicación. Lugar limpio, cómodo, seguro. La alberca estaba en mantenimiento, hubiera sido ideal poder usarla.
• Gisella (10/5): Lindo - Nos quedamos un par de noches y es un lugar bonito, comodo y cerca de lo que uno puede necesitar
• Bettina Engelbrecht (8/5): Rigtig god oplevelse - Havde et dobbeltværelse og var rummeligt til 2 personer, rummet fremstår lidt slidt, men der er køleskab og tv med mange kanaler og engelske. Der dejligt varmt vand og der er godt tryk på bruseren (hvilket ellers er svært at finde i PDC). Rengøring og skift af håndklæder hverdag supergodt. Der kunne godt bruges nogle flere solsengen ved poolen. Super søde personale, der gør alt for at hjælpe dig. Rigtig god morgenmads buffet. Indimellem (ikke hver nat eller hveranden, men engang imellem) er der dog en natklub i nærhed der spiller meget højt og langt ud på natten, men der ses at være lydisolerede ruder i værelset, der tager det meste lyd men ikke det hele, med et par earplugs så sover man godt. Alt i alt en rigtig god oplevelse med gode personer på hotellet. Og hotellet ligger meget centralt til alt. Jeg kommer gerne igen.
• Verified traveler (6/5): Hotel Exchange Rate - Hotel is charging your stay in USD with a rate that doesn't exist even at the airport exchange booth. Because of that I had to pay CAD 50.- extra for my 8 day stay. You can ask (Online) to pay at the hotel in USD cash. Cleanless should be improved. Location good.
• Domingo Jesús (10/5): Muy recomendable - Buen hotel , abitaciones cómodas buen cervicio excelente atención del personal .
• Verified traveler (8/5): - La gentillesse du personnel La robinetterie était très mal en point
• Verified traveler (6/5): - Buena ubicación esta cerca de todo, personal amable,
• Verified traveler (8/5): - Las duchas no fueron las mejores, más que todo fue eso.-
• Dalmo (2/5): PÉSSIMO - Hotel com estrutura muito velha, chuveiro demora 30 minutos, fiz uma reserva com estacionamento gratuito e chegando quiseram cobrar à parte, então tive de deixar o carro na rua, café da manhã repetitivo e com poucas opções, recepção debochada, internet não funciona nos quartos, cobertor de camas péssimo, se assemelha a um tapete, iluminação do quarto precária, banheiro sem box, apenas uma cortina, com a porta aberta impede uso do banheiro, sabonete oferecido fede muito. De bom somente a localização.
• LUZ JESENIA (8/5): - Buena ubicación, cerca de la playa, de bares, restaurantes, nos gusto mucho
• Verified traveler (2/5): Wow - not in a good way - When booked, wasn't clear that location wasn't in the hotel but a few blocks away. Instead of daily housekeeping as advertised, it was every 3 days. Parking was offsite at the main hotel. Condition of room - atrocious at best. Bug infested plumbing fixtures - creepy crawlers coming through drains. Toilet permanently ringed in brown stained colour. You can get locked on room - need a key to get in and out of room. Very dangerous in case of fire or emergency.
• Jan (8/5): Nice friendly hotel - We were directed to a separate building two blocks away from the main building where the pool and service is. The separate building contains the apartments and their appearance were not that clean and nice, but in the end we liked it nevertheless. There were wifi problems in the room, but we were able to use the wifi in the main building. The staff was very helpful and nice.
• Verified traveler (8/5): - We spent 2 weeks from Nov23- Dec 7 . The hotel is clean and basic. The pool is small but well maintained and refreshing. We were upgraded free of charge to a superior room that included continental breakfast in the restaurant below. The food was excellent and full breakfasts were well prepared and extremely cheap! The hotel is situated perfectly for exploring Playa,3 blocks from the beach and 2 blocks from 5th and walmart. Service was excellent .Be aware there is no elevator and there are 18 steps to each level with the pool on the roof.There is a safe and a small bar fridge in the room but no coffee maker. Staff lugged our stuff up to our room for us which was very appreciated! I absolutely would reccomend this hotel for anyone traveling on a budget.
• Verified traveler (10/5): - Tuve una estadía de 14 días y tanto el hotel, como sus instalaciones y la atención de Massimo, Alberto, Cora y Marlene fue más que optima. Su ubicación es excelente y seguramente volveré a elegirlos.
• Verified traveler (2/5): - La verdad solo reservamos dos noches y nos cambiamos de hotel la mañana siguiente. Para el precio que pagamos y solo nos hospedanos ahi por las mascotas no vale la pena. Por 500 pesos mas nos hospedamos en otro lugar mil veces mejor, nuevo y gratis las mascotas. No pudimos dormir toda la noche, porque las camas no son nada cómodas, las sabanas parecen de un motel de paso, sin papel de baño, el ventilador no funcionaba bien. Del persobal solo hubo un chavo que se porto muy amable de ahi en fuera decepcionante.
• Luzmila (10/5): - It was only unpleasant, finding 2 spiders and spider webs in the bathroom, the rest impeccable, all always very attentive.
• Anne-Marie (8/5): Tres bien situé! - Bel endroit tranquille bien situé Près de l’action de la ville! La piscine était bien, le personnel toujours très gentil et accueillant. Les chambres sont spacieuses et très propres. J’y retournerais et je recommande!
• Souhila (10/5): Sahara hotel - Jai reserve mon hotel via hotels.com une fois arrivee a playa del carmen et ca etait super rapide et serieux. Lhotel se situe a 1 min de la 5 eme avenue. Service tres sympat et a l'écoute je recommande fortement cet etablissement. Un petit dej se faisait dans un restaut a cote de lhotel. Merci a toute lequipe de sahara hotel.
• Verified traveler (8/5): Nice hotel - Room is clean and convenient to go center of city. But it was noisy at night.
• kyra (8/5): Worth a try - This hotel is located about 2 blocks from 5th avenue. It is clean and well cared for. Everything is walkig distance and they do have a covered parking lot. There is a rooftop pool and a park across the street.
• Verified traveler (8/5): 次回があるかは分からない - ダイビングの為に行ったので、ショップに近くて便利でした。5番街もすぐで、ウォルマートも近いです。せっかく朝食付きなのに7時半〜なのでダイビングに間に合わなくて食べられませんでした。7時から開けてくれたら食べられたのに。Wi-Fiはサクサクです。気になったのはシャワーが上からの固定でチョロチョロしか出ないのでこれは不満かな。タオルもちゃんと洗濯してあるのは分かりますがかなり使い込んでいるのと、小タオルは無し。タオルかける場所もないです。安いし立地はとても良かった！
• Candice (10/5): - This Hotel is the perfect location by all the stores and restaurants you need. I'm really disappointed in the 3-star review that was given because this hotel is easily 5 stars based on the location and the super friendly staff. I would recommend it to families who need to frequent Walmart often, you know, because of emergencies with the littles. I will always pick Sahara when in PDC!
• Darius (4/5): - The room was sparse and the lighting was harsh. It was just a bed and aircon. The location is good, but it was a bit blah.
• Verified traveler (8/5): - No dan cortesias, shampoo, etc. la alberca esta en el 3er. piso y no tienen sobrecamas.
• Daniel Alejandro (10/5): - Exelente.
• Elena (10/5): - Habitaciones amplias y muy limpias, ubicación perfecta (a unas cuadras de 5ta avenida) y a excelente precio.
• Juan Carlos (10/5): Excelente estancia - Excelente estancia, fui con mi familia y lo pasamos muy bien, la atencion excelente, tuvimos un percance con nuestro vehiculo y el sr. Maximo nos dio mucha facilidad para atenderlo, volveremos.
• Verified traveler (10/5): - Excelente ubicación, y muy buen precio. Lo recomiendo ampliamente. Regresaremos a hospedarnos ahí.
• wallyaussi (6/5): a solid 3 star - I booked the Sahara at a very good price via ORBITZ. I liked the location ( 8th Street and 15th Ave)- 3 blocks to the Walmart and 3 to the beach. The front desk people were very friendly- my room was simple but clean; TV, hot water; mini fridge; a room safe ( with a deposit for the key); and a typical hard Mexican mattress. The rooftop pool was an added plus feature. I went up about 4 PM and it was HOT !!! The included continental breakfas was at a restaurant close by. It included a small fruit plate, 2 slices of toast with butter and jam, fresh squeezed OJ, and coffee. If you are lucky you can get a second cup of coffee. I supplemented the breakfast with some yogurt, papaya, and cookies that I bought at Walmart. The bath towels were a decent size and relatively new. They should also include hand towels.and maybe a wash cloth. WIFI was sporadic in my room. The signals were weak and went in and out even if you were connected. The best connection is in the lobby.. Some people have commented that the other building is a bit better. I think that because of the low price I paid I could only get the older room. Overall- I would recommend the Sahara for a budget traveler.
• Verified traveler (10/5): - Excelente ubicacion muy comodo a un excelente precio
• Pepe (10/5): - Excelente hotel muy buena ubicación y buen servicio por parte de todos los empleados del mismo la alberca pequeña pero muy agradable
• Ivette (8/5): - Fue un viaje excelente de descanso logrado
• Ignacio (6/5): - El lugar está bien ubicado pero las habitaciones necesitan estar más limpias por hasta cucarachas hacia en la mia
• Azul (8/5): - Bastante bien
• Verified traveler (6/5): - Os funcionários atendem muito bem... Não me sentí segura umas das portas, a da varanda não trancava..
• Tasha (6/5): Location is great but hotel not quite as described - Our stay was alright. A lot of the listed hotel amenities where actually just local attractions. For example there is no gym or casino. There was one half of the hotel that had been renovated and another that is not. Wifi and bed were not great. Location and price is great.
• Verified traveler (6/5): Well-located basic hotel - A well-located basic hotel. I didn't get a chance to see the pool, but you can get a light simple breakfast of fruit, toast and coffee at a restaurant next door. I thought the shower was great, with wonderful water pressure, but I wish there was a blanket for the bed. When I asked, they said after 10pm they couldn't help me, since all that was locked up
• Verified traveler (2/5): - The front desk personal was nice but my room was sold to someone else because i check in late and i was out of hotel with 3 kids and a wife at 10 30pm
• Verified traveler (8/5): - Good location if you like to walk around town. A/c worked great,room and bath were very clean. Breakfast is at an adjacent restaurant, front desk gives you a small item to give them for breakfast. Breakfast is 1 cup coffee, 1 glass fresh orange juice and melon. Halls and room are tile so noice carries, had a loud kid on my floor and the whole floor could hear the screaming kid.
• Arunies (10/5): Great choice. - Great location! Room was clean and comfortable. Nice staff.
• gailwc (8/5): Well located - We stayed at this hotel for two weeks in February. It is very well located as it is any easy walk to collectives, beach, Quinta ave and Walmart. The hotel was clean, recently redone room with rain shower head. We had lots of hot water and excellent wifi. Includes was a continental breakfast. This consisted of three slices of three different types of fruit with a yoghurt sauce and a sprinkle of granola, slice of toast with butter and jam, fresh orange juice and coffee or tea. For an extra few pesos you could get eggs sausage bacon or omelette. The staff at the hotel were helpful and polite. The room had two beds with clean white linen that was changed daily. It did have a desk and chair and well appointed closet with a security safe. There was a pool on the room with a few sun chairs but we did not use so can not comment. We had a balcony which looked out to a courtyard area so it was quiet. Drawback: for me the bed was way too hard did not bother my spouse but really I had difficulty sleeping on it. No toiletries supplied other than soap at sink and shower which is fine with me as I bring my own. Could use a place to put your suitcases as we had them on the floor. Walls plain some art would be nice. Some balconies had patio sets ours did not. This hotel may be a work in progress I would return but bring a blow up mattress....lol
• Francisco Javier (6/5): - The best thing about this hotel was its location and friendly staff. I think that was enought to avoid thinking about the disadvantages: poor Wifi, no room to leave your bags after check out and a very poor breakfast. It is convenient because of the price but if you have a higher budget, definitely go for a better investment.
• 684matthewm (8/5): Cute - I've stayed before in sahara, it was ok. They added a bu nch of rooms and they are modern and very clean. I would definitely stay again, the price and location can't be beat! So close to the 5th ave and a bunch of restaurants.
• ellenwN2325WA (4/5): Poor stay at Sahara - We stayed at Hotel Sahara only 2 nights in december. We stayed in many different hotels in the area during the time and all were very nice. Sahara was even a bit more expensive than the others but not even half as nice as they were. From the very beginning when we checked in they didn’t find our booking and they didn’t seem to expect us coming even though we had booked in advance. It went very slowly to do the check in but finally they told us there was a room for us and that we would get a brand new room, no one had slept there yet, so we thought it would be extra nice. We were very wrong. The room didn’t look ready for guests, it was an empty looking room with just two beds and a little table. Only a few lamps had the light bulb in it, no towel for hands or on the floor after shower, no safety box, no phone to contact reception, no nothing. We wanted to take a quick shower and had to keep the water running for 30mins until the warm water came. When we went to tell about the problem to the reception they just told us to be patient. Also one of the criterias that we booked a room at this hotel was that there was supposed to be wifi in rooms but it didn’t reach our room so we didn’t have any. When we were checking out we were a bit in a hurry and the receptionist made us run back to the hotel room to bring all the remote controls to her. The service in general was very poor. We told about all these problems with the room and they admitted that the room wasn’t quite ready for guests and apologized saying that they rented the room for us in a cheaper price than normally (even though the price we paid was same as in all average hotels in the area, not any cheaper) no refund whatsoever.
• Stephen (8/5): Great location - Great location near beach and city center.

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