Ionian Emerald Resort
Location: Karavomylos, Kefalonia, Kefalonia Island, 28080, Kefalonia, GR
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities - Indulge in massages, body treatments, and sun-soaked relaxation at the private beach, health club, and spa tub.
Dining and Entertainment Options - Enjoy a delectable meal at Pool Bar or opt for in-room dining with room service. Unwind at the poolside bar or two other bars/lounges while savoring snacks at the coffee shops.
Convenience and Comfort - Benefit from complimentary Wi-Fi, concierge services, and a hair salon. Relax in guestrooms with minibars, private balconies, and satellite TV. Start your day right with a daily buffet breakfast. Book your stay now at Ionian Emerald Resort for a luxurious getaway.
Important Information
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to October.
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Boat tours nearby
- Fitness facilities
- Express check-out
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Outdoor pool - seasonal
- Steam room
- Elevator
- Fitness facilities
- Television in common areas
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Full-service spa
- Smoke-free property
- Express check-in
- Pool umbrellas
- Tours/ticket assistance
- Snack bar/deli
- Turkish bath/Hammam
- Playground on site
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Boat tours nearby
- Free buffet breakfast
- Private beach nearby
- Banquet hall
- Horse riding nearby
Rooms Available
-
Superior Triple Room, Ground Floor
1 Double Bed and 1 Twin Bed
323-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with garden views
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Location - ground floor
-
Superior Double Room, Sea View
1 Queen Bed
323-sq-foot individually decorated room, furnished balcony/patio with sea views
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
-
Deluxe Double Room, Sea View
1 Queen Bed
366-sq-foot individually decorated room, furnished balcony/patio with sea views
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Window screens
Guest Reviews
- Theoni (10/5): - Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10.. Will be back
- Christos (6/5): - Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
- Philip (10/5): - Very friendly staff with excellent facilities
- Andrew (8/5): - Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
- Thomas (6/5): - The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
- stephen (10/5): - We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
- Aggelos (10/5): - Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
- Verified traveler (2/5): Appalled - We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview. Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online. I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
- Verified traveler (10/5): Quality hotel overlooking a bay and surrounded by. - Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
- ggg (6/5): Good hotel - The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there. Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up. Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good. The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
- Verified traveler (10/5): Our favourite place in Kefalonia - Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
- Dawn (4/5): Not really a 5* hotel - Felt the receptionist wasn't that interested when we arrived. People around the pool moved my sun lounger to the side to the edge even though we were still using it Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
- Chantal (10/5): Lovely relaxing hotel (though left a bit wanting!) - Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
- john (8/5): Nice hotel with great pool - I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
- Verified traveler (10/5): All you could ask for in a relaxing holiday. - Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample. Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
- Verified traveler (8/5): - Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
- Wifey and Mum (6/5): A not so great end to our time in Greece - During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem. On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together. After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion. During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
- Verified traveler (10/5): Fantastic - Brilliant hotel, friendly staff, great facilities, loved every minute
- Peter & Di (10/5): Beautiful hotel in ideal location - The hotel is a 20 minute stroll along the beach from Sami. It has views to the front of Ithica island and mountains to the rear. Lots of Tavernas in Sami to eat/drink at, all within feet of the sea. Very relaxing. Antimsamos beach is a couple of miles away and well worth a visit. We did a walk up Mt Ainos (5000ft up - great views on a clear day) but you need a car.
- Maddie (10/5): Fantastic location - Very close to beach. In walking distance to local town of Sami. Staff and all facilities fantastic. Very friendly and helpful staff.
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