The Mirage Resort Alexandra Headland

Location: 6 Mari Street, Alexandra Headland, au

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Non-smoking throughout
• Heated pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Supervised childcare/activities
• Television in common areas
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach toys

Rooms Available

• Three-Bedroom Penthouse

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

• Two-Bedroom Apartment

  These Mediterranean-style apartments have a fully equipped granite kitchen, including dishwasher and European appliances. Features a separate laundry, air conditioning, satellite TV, DVD player and CD stereo system. Broadband internet access is available. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• 1 Bedroom Rooftop

  1 Queen Bed

  1292-sq-foot individually decorated room, balcony with ocean views

  
  

  Layout - Living room and dining area

  Internet - Free WiFi

  Entertainment - 55-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and phone; rollaway beds (free) available on request

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Ceiling fan
  • Espresso maker
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Separate living room
  • Bedsheets provided

• One-Bedroom Apartment

  This air-conditioned apartment consists of a two bedroom apartment with one bedroom closed-off, so offers the luxury of a two bedroom living area and balcony at a one bedroom price. The fully equipped granite kitchen includes a dishwasher and European appliances. This apartment features a separate laundry, a satellite TV with CD/DVD player. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Two-Bedroom Apartment with Private Terrace - Top Floor

  Located on the top floor of the resort with a private rooftop area, private BBQ facilities and ocean views. These self-contained apartments have a fully equipped kitchen and a separate laundry. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Two-Bedroom Apartment with Ocean View

  This apartment offers balcony with views of pool, lake or the park. Partial ocean views can be enjoyed as well.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Three-Bedroom Apartment with Ocean View

  This apartment enjoys views of the ocean.

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Three-Bedroom Apartment

  Spacious Mediterranean-style apartments with a fully equipped granite kitchen, including dishwasher and European appliances. Features a separate laundry, air conditioning, satellite TV, DVD player and CD stereo system. Broadband internet access is available. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• One-Bedroom Apartment with Ocean View

  The sauna is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• Matthew (10/5): -
• Josh (10/5): -
• Lynda (9/5): I could quite easily live there. I will be back ❤️❤️❤️❤️❤️❤️ - Loved the whole layout of the apartment. The scraping of chairs from the unit above
• Ivy (10/5): the stay was wonderful and my children enjoyed themselves. - The areas for the kids were fantastic Hotel room was not cleaned properly, the cupboard doors and splash back behind oven had grime all over it, the shower in the main bedroom also had a large amount of mould on the seals (I have cleaned what I just mentioned)
• Katie (9/5): Comfortable long weekend - Excellent location- quiet and convenient Amazing facilities- 3 pools + spa well maintained, great tennis count and basketball hoop 3 bedroom apartment was a great size with well equipped kitchen . Thanks for a great long weekend Na
• Stacy (10/5): -
• Laurence (8/5): Would definitely go again but the price is very high. - location to beach and bus stop; large apartment with full facilities and amenities; small but nice balcony; I couldn't sleep well so not sure if the bed has problems; windows difficult to open and close; TV was useless; faulty hob switch; loud noise from balcony at night which is resolved only by opening the balcony door; design of family bathroom bath is odd with fixed glass panel and rusting; NOT major issues. Sauna should have a timer and thermometer and the instructions are in the wrong place inside the sauna. Too dark to read.
• Megan (7/5): -
• Woolford (8/5): -
• Hollie (9/5): -
• Michael (10/5): -
• Parker (10/5): -
• Mark (9/5): -
• Elizabeth (9/5): Fantastic - Great room and location to shops cafes etc The room was dusty and the dishes in the cupboard were dirty and the fry pans need replacing.
• Maddy (1/5): Disgusting and a waste of money - Nothing was good Management are absolutely disgusting. Very rude and aggressive. Entering our room without permission holding a metal pole intended as a weapon, yelling at a 15 year old boy, threatening us, all because we were on the balcony at 9:05pm laughing, chatting and having fun. It was a family with children & grandparents who were left very scared.
• Izzy (5/5): -
• Lei (10/5): - Beautiful apartment, great location. Amazing pool & spa. Thankyou to the staff who helped after hours with a lock issue.
• Kowitz (8/5): Comfortable and beach stay - Location of the property and size of the apartment. Great location for accessing the beach, a range of places for food and drink, and shopping. Being set back from the 4 lane Alexandra Parade offers a quiet and peaceful stay outlooking over the lake in Nelson Park and ocean glimpses. While the inside of the apartment was clean, the good sized outdoor balcony was in need of cleaning. We only got to swim in the lovely big pool one afternoon. The following days the pool was closed for maintenance work 🙃 The clothes dryer would not operate ... but a clothes drying rack was available.
• Josh (5/5): Overall disappointing with rooms but we had a great holiday - location was good for us , handy to places we visited and easy walk to great beach . Enjoyed the pools and used them everyday . Good secure parking . Lounge and kitchen were comfortable and spacious Showers and toilets were not good ,bathrooms were really poor worst i have come across. Rooms were not completely cleaned on arrival , beds were a not as comfortable as I would of liked but that is a personal preference . Plus staying at much more modern and tidy place for the nights beforehand we were expecting this to be better
• narelle (4/5): location great. the apartment was very dated and missing regular items like a dust pan and brush. we love how g able to - the location is great. very close to the beach and amenities. pool was lovely as was the sauna and the kids enjoyed the basketball court. we were informed when we arrived they had been “ short staffed of cleaners” which made us feel a little uneasy. the room is dated and had a funny smell. missing simple things like a dustpan and brush. needs an uplift. fan blowing out on balcony disappointing as it made it too hot to sit out there. something we love to do.
• yvette (8/5): convenient location, great food near by - location was excellent
• Alicia (8/5): -
• Dee (9/5): Super place to spend time with family - Great Location , very comfortable beds and nice spacious family room which had everything you needed and good outdoor pool and sports area No complaints
• Leah (10/5): Great place - It was really clean, comfortable, and had everything we needed. The staff were great too. The car park was extremely tight.
• Nicolette (10/5): Awesome stay, highly recommended. - This is our second stay and we just love the location and the property. It is very quiet, away from street noise and have lovely views, and the facilities are pristine! The staff were very helpful and friendly. There are tennis rackets, basketball and boogie boards and beach towels for hire at reception. Since we flew in from interstate we didn't have a beach umbrella - it would have been great if a Cool Cabana could be hired from reception like the other items are especially with the strong sun!
• Eleanor (10/5): A beautiful way to spend Christmas and NY. - Location was quiet and close to everything we needed. Fantastic apartment incredibly well resourced with everything we could need to host Christmas. Pools, gym, and sports facilities were lovely. Fab stay. Nothing
• Cameron G (10/5): -
• Diane (8/5): -
• Richard (10/5): -
• Ian (9/5): -
• Katrina (6/5): - Bed's were comfortable, apartment was well set up with equipment, furniture etc.. Rooms were well equipped, plenty of storage. The pool area, basketball court were well used by my teenagers. Pool is smaller than it appears on the photo's but big enough for the purpose of our visit. Was advertised as beach front, our room was overlooking a caravan park, I paid extra (over $200) for ocean views for the four day stay which was a small view between buildings and trees from a side balcony on the far left of the property. Third floor behind a much bigger building. Pool staff were looking angrily at my family in the pool and not friendly at all (no one else in the pool area.) This made my husband and daughter feel very uncomfortable. Were told about rules in a way that was not inviting by reception - not very welcoming considering the amount paid for the apartment.
• Rebecca (8/5): We enjoyed the venue and the area. - N/A Unfortunately the mattress was a little soft for us and bouncy when one person moves it affected the whole the persons sleep.
• Owen (8/5): Fantastic location, services and facility - Everything was to or better than we expected All Ok
• Kerry (8/5): -
• Deidre (8/5): - The property was well kept and the staff were very friendly and helpful Our room was not cleaned properly as one of us stood on broken glass in the bedroom.
• Sarha (10/5): - The facilities were amazing and all round such an amazing place to stay
• John (7/5): Location is good, compromised on cleaniness and parking. - Good location, pool facilities and and room sizes with being 3 bedrooms for the family. Have stayed 4 or 5 years at similar time. Unit surfaces and bathrooms were not clean upon entry, staff were quick to rectify. Unable to park 2 cars at the resort with visitor parking reserved for permanents and their guests. Have stayed at the resort for 4-5 years in a row without issue until this year. Would not recommend staying if you have more than 1 car, bought paper towel and spray to clean surfaces.
• Luke (10/5): - Great location and amenities Front desk very friendly and helpful thank you.
• Elissa (10/5): - Great resort in the perfect location!
• Stu (9/5): - Spacious room, comfortable beds and great aircon/temp control
• Ian (10/5): -
• Craig (6/5): We will explore other resorts if we return to Alexandra Headland. - Pool was excellent Advertised as garden view, lake view and view of the pool which we had none of the mentioned.
• Donna (8/5): Great pools - Friendly staff. Great location close to the beach. Fab heated pools. The apartment was very large and pretty well equipped. Apartment was a little dated, some areas could do with a deep clean (seals at bottom of shower, inside kitchen cupboards, fridge/freezer seals) but we were there out of season, in winter.
• Brett (10/5): Beautiful location and great facilities - Great location A little unkept
• Rebecca (6/5): - We stayed in a 3 bedroom apartment for 10 nights. On review of photos and other reviews these apartments are all different and it seems a bit of luck what room you get. Our apartment overall was ok, but the furniture was tired, the beds sank in the middle, the bathrooms had mould in the drains and a horrible smell, every bedrooms window had gaps and a wind constantly blowing in. The cleaning in the apartment wasn’t great with dirt and dust through out. The property itself was great, the gardens and pool were fantastic as well as the gym and sauna. Communication from reception about baby cot and after hours check in was great so no faults there. Location is also really good in a nice quote area set back from the beach but walking distance to cafes, bars and restaurants.
• Mia (8/5): - This was a great place to stay for our family holiday. The apartment was very spacious and had everything we needed in it. The area is lovely and being just off the Main Street made it really quiet, but also a really short walk to the beach. Perfect 👌
• Melissa (7/5): -
• Neville (10/5): - Was a good place to stay
• Matthew (10/5): -
• Kate (8/5): - Great location, friendly staff. Great to have king bed in main bedroom. Could have been cleaner
• Kelsi (9/5): Beautiful family stay - Facilities (pool, spa), location (close to beach, shops restaurants and cafes), space of property, property’s home decor and style Bed doonas were very thin. The adult room had two singles pushed together with the bed on wheels, so it kept moving through the night. Our carpark was very tight with a pillar and storage making it difficult to park.
• Daniel (9/5): Superb -
• Cristina (9/5): Highly recommended The Mirage Hotel - We loved our stay at The Mirage in Alexandra Headland! Spacious, clean apartment with great views, a great pool area, and easy beach access made it perfect for our family. The location is quiet yet close to cafes and shops. A relaxing, comfortable base for exploring the Sunshine Coast. N/A
• Anneliese (9/5): Superb - Apartment was roomy, pool was great, parking was secure
• Linda (10/5): Exceptional - Great spot a little expensive
• Lynette (9/5): Superb - The kids lived the pool and we enjoyed the space to spend time as a family
• Tayler (8/5): Fantastic location for all travelling groups, awesome facilities and scenery. Perfect for both long and short stays. - Close to the Beach and so central within the Sunny Coast, was also very easy to get around.
• Peter (1/5): Bad - Needs renovation Needs Renovation
• Nick (10/5): Fantastic family holiday on the Sunshine Coast - Beautifully renovated apartment, pool and spa were excellent for the kids, close to the beach, large communal areas for social gatherings, reception staff were friendly and helpful. The only issue we had was that there wasn’t a decent supermarket within walking distance.
• Andrew (9/5): Superb - Great family accommodation with plenty of space. Clean and tidy rooms with everything you need.
• Nathan (10/5): Quiet, relaxing and enjoying the great location - Quiet and great pool area Not crazy busy
• Edward (10/5): We will come back kids loved it - Friendly and helpful Quiet and spacious Nothing Pool was perfect temperature
• Sue (8/5): Luxurious beachside stay - Spacious apartment with great outlook. The location was fantastic.
• Erin (8/5): Very good -
• 125jamieew (10/5): Luxury at its best - The unit we stayed in was a home a way from home with all the mod cons with the luxury of high end apartments rooms were acceptionally spotless and presentation of the whole precinct gardens pools foyer staff and more what's going to bring myself and family and friends to come back as a long term holiday destisbtion. Super close to Alex surf club and ocean that's a treat in itself! Kids, what kids? With the facility itself don't really need to leave tennis courts basketball and bbq areas it's the bowling alley and the skate bowl that gave us memories we will continue to make whilst staying in the sunshine coast. Rhea and her team are always welcome with open arms and we didn't have to ask to much before all our needs were met this place gets a 5 star because it's location facilities internet apartments are under rated and the team here are just wonderful and makes our quality time a pleasant quiet when needed and lots to do so close to restaurants bars and the beach. Thankyou team mirage
• Chevaunne (10/5): Exceptional -
• Natalie (10/5): Exceptional - Clean and tidy. Great location. Friendly and helpful staff
• Kenneth (10/5): Exceptional -
• Jodie (10/5): Was amazing - The unit was massive and the staff were amazing
• Peter (7/5): Enjoyed the stay and location. - Pool area and bbqs kept clean and well maintained. Close to beach and walking distance to most services and shops. Lifted couch cushions to find they had never been cleaned beneath. Food scraps built up. Beds were on wheels but had never been vacuumed under. Kitchen sink mixer tap broken and loose. Several other fixtures or furniture requiring repair or replacement just due to wear and tear.
• Jane (8/5): Very good - Nice and clean. Generous size apartment Excellent location 1 block back from the beach.So no street noise Nice outlook. Undercover parking. Adequate gym Pools, particularly the spa. Not a real biggie just little things kitchen needs some bits like salt & pepper, a little cooking oil, and paper towels. Not enough rubbish bags, 1 dishwasher tablet. No dish liquid. Pools need a little heating.
• Georgina (10/5): Perfect, relaxing, great for the family.. - Location was great! Facilities were perfect. Amazing staff Nothing about the property I did not like
• Emily (10/5): Exceptional -
• Fiona (10/5): - Well maintained building and facilities. Very spacious clean unit with everything you could need for a comfortable stay. Easy walk to restaurants and beach but away from the noise. Would happily stay again.
• Geraldine (8/5): Very good -
• Lyndell (8/5): Good size accommodation. Good facilities - Location and facilities Felt the staff were a bit heavy handed with the visitor parking spots and not at all consistent with all guests.
• Natalie (10/5): Exceptional - Clean and tidy
• James (10/5): Great for families. - Great for families.
• Adam (10/5): A great, surprising find, perfect for our family getaway. - The resort facilities were fantastic for our family. 3 pools, plenty of seating around the pool, tennis court and basketball court. We did a morning swim at the beach which was just a short walk away. The location was great, so many food options close by. The 3 bedroom apartment was huge! So much room for our family of 5. The cleanliness of the apartment was a little below our standard. The bedding and towels were very clean, however the hard surfaces were quite dusty. From the ceiling fans, coffee table, screen door etc.
• Verified traveler (4/5): Disappointed especially for the price - It is not a serviced apartment. The supplies like garbage bags, toilet paper, dishwashing liquid etc is very minimal for 2 nights. You have to buy all the essentials like salt, pepper, cooking oil, washing powder etc which all adds up. Yhen had to keep washing oour towels, hand towels etc frequently for a long stay. The place had hair on the floor in bathrooms and bedrooms, mould in bedroom and bathroom and thick layers of dust on aircons. One of the toiletd didnt flush preoperly either. The outdoor bbq lights went off every 8 seconds so had to keep waving your hands in front of it whilst eating and cooking. The good part about the place was it was walking distance to restaurants and beach. The pool was also great for all ages.
• Tania (8/5): Fab location, thoughtfully set up apartment. - Location was definitely 10/10. Pool area pretty extensive. Cute lap pool. Small but well equiped gym area. Linens all clean and pretty new :):) Presumed there would be air conditioning in the bedrooms, but only in the living area (there were ceiling fans though). Small note, would have loved some body wash or an extra soap bar, sharing one soap bar between shower and basin was a small annoyance.
• susiemc (10/5): Great place to stay - We stayed at the Mirage with our son, his wife and two children. The three bed apartment was perfect, with two bathrooms so well suited for multi-generational living. The apartment was well equipped, plentiful glasses and crockery as well as all you need for meal prep. The apartment was very clean as was the whole complex. The pools and pool area were immaculate and the gardens well maintained. The location is ideal, close enough for an easy walk to the beach but set back off the main road so it's nice and quiet. Lots of restaurants and coffee shops close by too. What made this place stand out was the fantastic communication from the Property Manager from booking through to check in and during our stay. This is clearly a property that is well managed and staffed by people who care. We would definitely recommend The Mirage.
• Ken (7/5): Good - Very little sound proofing, could hear people above and next door constantly
• Morgan (7/5): Good -
• Mickey (8/5): Very good - The pools were perfect. The unit was spacious and had everything we needed. The unit master shower door couldn't close, the master bed was very soft and uncomfortable and you had to sleep with the air-conditioning on as there was no screens on the balcony doors to allow breeze into the unit. The internet kept dropping out, which froze the TV as it was only on wifi.
• Fernando (10/5): - Amazing place to bring the family. Facilities were great and the location was very central to beaches, restaurants and shopping. Happy to return here.
• Verified traveler (10/5): Great stay - We really enjoyed our stay at the Mirage. Great communication from the Property Manager ahead of check in and throughout our stay. Apartment Twenty One was well equipped with plenty of mugs/glasses/crockery - perfect for our family of four adults and two children. The apartment was very clean as were the grounds. Each of the pools was spotless - all in all a very well maintained complex. All of the staff we met were very friendly too, we came away with the impression that this is a well cared for and managed resort. Beach is only a few minutes flat walk away so very handy for our small children. We'd definitely return if we're in the area again.
• Lara (9/5): Superb - Located well... staff lovely .. The place needed a really good clean. Lots of dust and mould on windows... rusty aircon... needed maintenance
• Aaron (10/5): Perfect place for a break - Great facilities and location. Friendly staff
• Tom (8/5): Very good place for family’s that have young children. - Location and the pool area were great. Close to Alex beach and local shops The room was set out pretty good, the stove and cook gear etc was awesome - the furniture was due for an update in our unit (couches etc) but overall for a family it was pretty good.
• Verified traveler (8/5): Terrible smell - Nice but there's smell bad in the room
• Michelle (7/5): The facilities were lovely but the apartment could do with a facelift - We enjoyed the bbq and pool area. And the heated pool was absolutely perfect. Access to the beach was only a 5min walk and lots of shops in and around the location. There was mould all around the seal of the fridge and the bathroom tiles / shower.
• Heather (8/5): - This is our 4th visit and we were not disappointed. A well managed and maintained property with great pools for the children and small length pool for adults. Good extra facilities; tennis court and gym. It is well located for beach and Cotton Tree beach offers calm water. The nearby French bakery was popular and the local area offers many food options and our favourite Indian restaurant. Always a relaxing stay.
• Gemma (9/5): 4th time staying. Definitely booking again. - We come here for the pool and proximity to beach and facilities. They always accomodate large vehicles in overflow carpark. Music in elevator is annoying but if that’s all there is to be annoyed at then it must be ok.
• David (9/5): My wife and I have stayed here about 5 times and it has always been enjoyable -
• Andrew (8/5): - Great location. Friendly/helpful staff. Only negative is that there is no ac in the bedrooms
• Kylie (8/5): Very good - Great pool, great location. Our unit was a little outdated. There are much nicer units in the complex.
• mike (10/5): - Perfect place for a beach holiday.
• Rhys (9/5): Great location, room view overlooking the ocean and lake. -
• Stuart (7/5): Enjoyable. The unit was spacious and furniture was comfortable. - Location was good, size of the unit was good, air con and fans, outlook over the lake, very helpful reception Lack of small amenities such as bathroom products, lack of service to the room, eg clean bath towels each day, Shower door leaked soaking the bathroom floor

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