Royal Penguin Boutique Hotel & Spa
Location: Thamel, Kathmandu, 11856, Kathmandu, NP
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa to relax and rejuvenate.
Recreational Facilities
Unwind at the health club, spa tub, and steam room, or join the daily complimentary reception.
Delightful Dining
Savor international cuisine at The Cave Restaurant with a bar/lounge and enjoy room service in your own comfort.
To experience a blend of comfort and luxury in the heart of Kathmandu, book your stay at Royal Penguin Boutique Hotel & Spa today.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Express check-out
- Health club
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Television in common areas
- Scooter/moped rentals nearby
- Health club
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Mountain biking nearby
- Full-service spa
- Smoke-free property
- Express check-in
- Grocery/convenience store
- Tours/ticket assistance
- Free wired internet
- 24-hour business center
- Free reception
- Parking (limited spaces)
- Free self parking
- Computer station
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Ziplining nearby
- Shared microwave
- Shared refrigerator
- Water dispenser
Rooms Available
-
Superior King Room
The modern and elegant air-conditioned rooms here will provide you with a cable TV, seating area and a mini-bar. The dining area has an electric kettle. Featuring a shower, private bathrooms also come with a bathtub, hairdryer and a bathrobe. Some rooms offer city view while some offer mountain view. Heating facility is available.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Penthouse Suite
The modern and elegant air-conditioned rooms here will provide you with a cable TV, seating area and a mini-bar. The dining area has an electric kettle. Featuring a shower, private bathrooms also come with a spa bath, hairdryer and a bathrobe. A steam shower cabin is also provided. It offers mountain view and has heating facilities.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite
1 King Bed
506-sq-foot room with courtyard views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Free newspaper, iron/ironing board, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
-
Superior Twin Room
1 Twin Bed
280 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
-
Superior Double Room
1 King Bed
279 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
-
Executive Twin Room
2 Twin Beds OR 1 Double Sofa Bed
366 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
-
Executive Double Room
1 King Bed OR 1 Double Sofa Bed
366-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
-
Classic Penthouse
1 King Bed
398 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
-
Presidential Suite
1 King Bed and 1 Twin Futon
710-sq-foot room with courtyard views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Free newspaper, iron/ironing board, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bed sheets not available
Guest Reviews
- Chowdhury (5/5): -
- Kul Pun (5/5): - Nothing Cleaness
- RAJESH (10/5): - Rooms Nono
- SaNdip (10/5): -
- Poudel (7/5): -
- Malik (6/5): -
- Vinayak (3/5): -
- Shivam Kumar (7/5): -
- Shivam (6/5): Pleasant -
- Rajkumar (10/5): Exceptional -
- Sanjeeb (2/5): Very poor -
- Bibek (4/5): Disappointing -
- Norsang (2/5): Very poor -
- Nishan (4/5): Disappointing -
- Arun (8/5): Very good -
- Prakash (10/5): Exceptional - Great place to stay,
- Adhikari (1/5): Bad -
- Suraj (1/5): Bad - The hotel needs cleanliness and it smelled and the linen were not clean as well. Pillows had stains and burn marks on the floor
- Susil (4/5): Disappointing - Need to renovate the bathroom not as expected 😌
- Prabal (1/5): Not so good - Not so good experience no value for money Water was not clean room was not as per the exectation
- Umesh (7/5): Good -
- Suraj (10/5): Exceptional -
- Samantha (3/5): Poor - The location was great. We stayed here ten years ago and it has not been maintained. The facilities were dirty the room smelled and was dirty. Stains on the sheets. Not clean.
- Annelie (7/5): The hotel is in desperate need of renovations but he staff was amazing and solved every issue with the property! -
- Aryan (7/5): Good - The room needs to be clean and maintained
- Prashant (7/5): Good -
- Atman (3/5): My stay at royal penguin was not worthwhile :( - The location was good Wifi did not work, No hot water provision, menu had weird pricing and I was charged more than the written rate
- Sagar (9/5): Superb -
- Vijay (6/5): It was a nice stay besides cleanliness issue - The best thing about the hotel is location and value for money Weak part is cleanliness as I saw lots of coacroches in the room and water in the bathroom was yellowish
- Santosh (8/5): Very good -
- Ashish (1/5): Bad - Room full of roaches Disappointed with the facillity Everything is out of order
- Md (1/5): Bad -
- Pawan (2/5): Very poor -
- Abis (4/5): Disappointing - hygiene and sanitation were 👎👎,problem opening doors , every time we should request reception after locking door to reopen , facilities of lift was not provided…………
- Rohtas (10/5): 5 day - Only left problem Only left problem
- Goyall (5/5): Passable - Room ok but presidential suite could be much better Lift not working,
- Abdulla (4/5): Disappointing -
- Sherpa (8/5): Very good -
- Rigan (8/5): Very good -
- Wah (10/5): Always the best hotel in Kathmandu! - Location, cleanliness, customer service, decoration.
- Narbu (8/5): Very good -
- Roshni (9/5): Superb -
- Harish (1/5): Bad - Location No lift poor service
- Gurung (10/5): Exceptional -
- Pant (7/5): Pleasant -
- Madhur (8/5): Very good -
- Prakash (10/5): Exceptional - Everything location and food Nothing
- Birendra (7/5): Good -
- Kiran (6/5): Pleasant - At Good location
- Chet (7/5): Good -
- Magar (1/5): Bad -
- Sachin (10/5): Exceptional -
- Roshni (10/5): Exceptional -
- Buddha (10/5): Location is perfect for everything to go - Location and room design Bathtubs
- Ilan (3/5): Disappointing deterioration for what used to be one of the best Kathmandu hotels - This used to be our favorite hotel in Kathmandu - we have stayed there at least 3 times before this one (it did change buildings a few years ago - we have been at both). The location is great, right at the Thamel., Unfortunately, the maintenance there is bad. Rooms are very tired, not clean, half the lightbulbs are burnt. The elevator was broken during our stay, as well. Climbing to the 5th floor in the Kathmandu humidity is not recommended!
- Mdbiplobsarkar (1/5): Bad -
- Reza (2/5): Very poor - Only the location and the staff - The property is definitely not within the standards of a four star establishment - The is a serious issue with unstable electricity which will definitely mess up your devices. The TV on the wall was not working because of the shirt circuit in the room. Once there was an electricity cut because of this. - The place has not been thoroughly cleaned for a very long time. There was dirt on the floor and the ventilation system in the bathroom was not working, so every time you take a shower, the room just steams up. Overall, the place shows a very serious lack of proper management
- Giovanny (10/5): Exceptional -
- Balasuburamaniyam (10/5): Good - Nice Nice
- Shrestha (5/5): Ac should be maintained - Room size Ac is not working
- Ram (1/5): Bad -
- Partik (9/5): Superb -
- Parveen (10/5): Exceptional - Koi staff care krne wala ni
- Kajiman (1/5): Bad - Not much. Room wasn't clean. Old stuffs everywhere including quilt, pillows and decoration. If it is a family room why only one cup? Bit strange. I have to ask reception for towels, fix wifi by myself and tv was not working. Called reception to fix tv but no one turned up.
- Philip (1/5): non good for staying - waisted my trip very poor
- Ghimire (1/5): Bad -
- Gupta (7/5): Good -
- Jaber (8/5): Very good - It's a very nice hotel , all the staff are amazing. This is my second time booking this hotel. We faced one issue which is the elevator wasn't working.
- Carolyn (10/5): Exceptional -
- Layal (7/5): Good - The location of the hotel is accessible to many attractions.. staff are amazing and helpful The rooms need renovation, internet is weak
- Anis (9/5): Superb -
- Agrawal (4/5): Disappointing -
- Anonymous (1/5): Bad -
- Biplab (6/5): Pleasant -
- Julia (4/5): It was so used that even after cleaning seems like someone used it right before you. Especially bathroom. No toys, so do -
- Bashir (6/5): Pleasant -
- Md (3/5): Poor -
- Mukhtiar (4/5): Disappointing - I express my disappointment with the experience I had during my recent stay at your hotel. As a paying guest , I expected to receive a certain level of services and unfortunately, my expectations were not met. I would like to bring to your attention the issue I faced during my stay at your hotel. The elevator is not working and is very hard to go by stairs.
- Khalid (8/5): Very good -
- Parveen (8/5): Very good - It was strategically located in a tourist hotspot called Thamel. Had loads of stores and eatery places downstairs. You can literally walk your way around. Plus the hotel is about 20-25minutes away from the airport. You will see all sorts of local products just below the hotel, souvenir stores, local and international cuisines, stores with local fashion products, groceries and more! I was sad the spa wasnt operational... but ofcourse this is a covid safety precaution.
- Parveen (8/5): Very good -
- Adil (9/5): Superb -
- Bishal (10/5): Exceptional - The room was clean and comfortable, and the staffs were very helpful. We enjoyed our stay and would definitely recommend this hotel to others.
- Manish (10/5): Exceptional -
- Sushan (5/5): Passable - No smoking room
- Yuddha (1/5): Bad - Nothing One of the Worst Experience I ever had. Staff Behaviour was totally unacceptable.
- Ardeshir (1/5): 000000 very bad - nothing because of everything is very bad everything is very bad and dirty 🤮🤮🤮 blankets bed room service
- Om (3/5): disappointed - water is dirty in the bathroom …and lift doesn’t work…. very difficult to reach room by stairs….
- Irineu (3/5): Good hotel not managed well - Ok Elevator not working throught my staty.aircon was in bad condition.very little cooling.no fans.towels very old.linen very old.imagine me going to 5th floor with my 3 years old son. 3 times a day.
- Anmol (8/5): Very good -
- Rawal (5/5): Passable -
- Tara (9/5): Superb -
- Aashish (8/5): I had a nice stay - ambience, room night time f&b room service not available
- Jeevan (10/5): like home - clean
- Jeevan (10/5): Exceptional -
- Anthony (6/5): Was better before,but they are renovating - It used to be great but obviously with COVID it is run down. However as I was leaving they were starting a refurb.
- Kimberley (8/5): Very good -
- S (10/5): Exceptional -
- Nikki (4/5): Disappointing -
- Aashish (8/5): It was a good stay - Overall everything was nice couldn’t enjoy spa facilities
Photos
