Suites Berna Doce

Location: Berna 12, Mexico City, CDMX, 6600, Mexico City, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:30 PM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Health or beauty spa nearby
• Free WiFi
• 24-hour front desk
• Concierge service
• Elevator
• Safe-deposit box at front desk
• Free newspapers in lobby
• Smoke-free property
• Tours/ticket assistance
• Free wired internet
• Wheelchair accessible parking
• Free self parking
• Free valet parking
• Airport transportation - drop-off (surcharge)
• Covered parking
• Garage
• Casino nearby
• Health or beauty spa nearby
• Wheelchair-accessible van parking
• Valet for wheelchair-equipped vehicle
• Well-lit path to entrance

Rooms Available

• Suite, 1 Bedroom

  1 King Bed

  883 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Pillowtop bed and premium bedding

  Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Accessibility - Wheelchair-width doorways

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Cribs/infant beds available
  • Free WiFi
  • Pillowtop mattress
  • Lowered peephole/view port in door
  • Low-height desk
  • Accessible bathtub
  • Wheelchair-width doorways

• Suite, 2 Bedrooms

  1 King Bed and 1 Double Bed

  883 sq feet

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Pillowtop bed and premium bedding

  Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Accessibility - Wheelchair-width doorways

  Non-Smoking, pet friendly

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Cribs/infant beds available
  • Free WiFi
  • Pillowtop mattress
  • Lowered peephole/view port in door
  • Low-height desk
  • Accessible bathtub
  • Wheelchair-width doorways

Guest Reviews

• Rey (8/5): - Bien lugar limpio, cómodo, equipado en buenas condiciones a parte muchos restaurantes y tiendas a la mano excelente ubicación
• Eduardo (8/5): - Solo una observación la habitación 302 no le funciona la llave de la regadera del agua fría está barrida y no sale agua de todo lo demás excelente hotel
• Renan (10/5): - Buen. Lugar para descansar , solo falta unas TV para tener un poco de entretenimiento
• Jorge (10/5): - La mejor ubicación a media cuadra del Angel. Es un departamento con 2 cuartos separados y un baño con cocina y sala
• Jose Luis (10/5): - Todo excelente
• Gustavo (8/5): - Great hotel able to walk around
• Rene (6/5): - Our family was relocated here after a leak at our original hotel, and while the experience had its ups and downs, there were definitely some bright spots. The staff at the hotel was incredibly kind and welcoming, which made a stressful situation a little easier to manage. From the moment we arrived, they were helpful and attentive, and we truly appreciated their friendliness throughout. However, a few concerns made our visit more challenging than expected. One of the most difficult moments came early on when my wife and daughter got stuck in the elevator. Thankfully, they were able to get out safely, but it was a traumatic experience that left both of our children afraid to use the elevator for the rest of our stay. As a result, we had to walk up and down three flights of stairs multiple times a day for five days, which became exhausting, especially with young kids. The location is convenient, but there was construction happening next door as apartments were being built. On one night in particular, the noise didn’t stop until after midnight—we could hear drilling, shouting, and loud instructions being called between workers, which made it very difficult to get rest. Another issue was the presence of mold in the bathroom, both on the shower tiles and the wall. It was noticeable and concerning. I didnt want to spend 3 hrs with expedia about another relocation. Overall, while we were grateful for the staff’s kindness and the convenient location.
• Christian (8/5): - Ok
• Carlos (10/5): - Great place, big, clean and the best location in a budget. Highly recommended!
• carlos (10/5): - Muy bien ubicado, literalmente a un paso de reforma y el ángel
• karen (10/5): - La ubicación está súper, el que tenga estacionamiento es un plus. Estuvimos muy cómodos, cocina bien equipada. Regresaríamos aquí
• Claudia (6/5): - La ubicación es muy buena
• Miguel (10/5): - Very Nice
• yanec (10/5): - Todo muy bien, mas que la 2da cama chica muy incomoda
• Verified traveler (4/5): No me gusto - No tenía plancha , deje unas bebidas en el refrigerador y me salí un par de horas , regresé por ellas y desaparecieron , solo me pidieron disculpas , no hay honestidad , la televisión se veía muy mal , creo que el precio es demasiado elevado para lo que ofrecen
• Luis_Alonso (10/5): - Excelente lugar , el personal es muy atento y servicial
• Miguel (10/5): - Todo bien
• Alejandro (10/5): Excelente suite familiar - Excelente suite para descansar, limpieza y comodidad de diez, la atención de su personal excelente en todo los sentidos, lo recomiendo ampliamente
• Jorge Arturo (10/5): - .
• Ricardo (10/5): - Todo bien
• Hemantkumar (10/5): - Good Stay
• Juan (10/5): - un lugar para una estancia tranquila en la ciudad, hay de todo cerca y caminando, restaurantes, tiendas, lugares de interés, las personas que atienden super amables
• Daniel Ivan (10/5): - El lugar el Excelente tiene todo lo que uno busca y espera al hospedarse
• Alejandra (10/5): - Buen costo y buena atención
• Juan (10/5): - muy buen servicio, espero regresar pronto
• Alondra (10/5): Volveria a elegirlo - Excelente espacio, ubicación y precio, muy amable el personal.
• Jorge (8/5): - Muy buen lugar para 5 personas o hasta 6
• Rodolfo (8/5): - Por el precio tiene excelente ubicación y es de buen tamaño, es como un mini departamento. Puntos negativos: 1.- No cuenta con buen internet, el módem es de Telcel y la velocidad es de 2 mb/s lo cual no sirve para absolutamente nada y tienes que usar tus datos. 2.- La atención es buena pero en mi caso llego un punto en el que no había nadie en recepción y no pude salir ni entrar ya que nadie me atendía, tuve que marcar y hacer sonar la alarma de mi camioneta por más de 15 min para que llegara alguien (esto me pasó dos veces en mi estancia que solo fue de una noche).
• Juan Carlos (10/5): - Muy bien todo!
• Gustavo (10/5): - Muy cómodo, excelente atención del personal, súper limpio, nos agradó mucho, sin duda alguna regresaremos
• David (10/5): - Todo excelente. Gracias
• Verified traveler (2/5): - No hay telefono en la habitacion y su telefono de recepcion no funciona. no funcionaba la TV NO HAY AIRE ACONDIC IONADO TERRIBLE
• David (10/5): - Excelente hotel, muy buen servicio y buenos cuartos
• Francisco Javier (10/5): - Bien
• Samantha (8/5): - .
• Uziel (2/5): Unfortunate experience. Poor customer service. - I’ve stayed at this hotel about 13 just this year and have booked the Suite with 2 bedrooms, and have visited it since 2017. On this last stay there was no cold water in the shower. I had to leave the room by 9am for a meeting. I was given access to a bathroom in a different room on a different floor. I asked the supervisor to contact me because that was NOT what I had paid for (given there are other hotels with more accessible prices and I had booked the suite with two separate rooms which is a bit pricier). Until now, I’ve gotten no call, no apology and no sort of compensation for not receiving what I paid for. It is unfortunate that I will NO longer be staying here.
• Jason (10/5): - The staff was great, the place was clean and neat.
• Brian (8/5): - Screens on the windows would have appreciated.
• Jose Luis (6/5): - No nos dieron toallas
• Mona (10/5): - The hosts were very kind and helpful. We enjoyed our 2 night stay.
• Alejandra (4/5): - El internet no funciona, marca como conectado pero no carga ninguna aplicación. No pusieron jabón. No hay cobijas y el lugar es muy frio. Quisieron cobrarme extra por persona y mascota.
• JESSE (10/5): - Really nice place and safe
• Cesar (6/5): - Definitely not a place to relax or have a good night sleep Right outside is a police station and they make a lot of noise at all times definitely worth the convenience if you going for any immigration because everything is at least 5-8 minutes walking
• Irma (10/5): - Excelente lugar, a unos pasos del Angel. El personal muy amable. Éramos 4 y nos quedó perfecto. Sin duda regresamos
• Omar (6/5): - El hotel esta a unos pasos del Ángel de la Independencia y eso es lo mejor. Lo que no me gustó fue que el primer día querían cobrarme $700 pesos más del precio reservado aquí en Expedia, estuve 2 noches y las pagué seguido porque quería dormir hasta tarde, sin embargo tuve que levantarme en la mañana para hablar con la gerente y arreglar el asunto de querer cobrarme más. Si no fuera por este inconveniente recomendaría el hotel, ya que la ubicación realmente es muy buena, la limpieza del cuarto es mediana ya que unas toallas tenían algunas manchas, pero de ahi enfuera todo estuvo bien. Solo tengan en cuenta que es mejor hablar antes al hotel, y que les cercioren que respetarán el precio y no les querrán cobrar más de último momento como a mí, aunque al final respetaron el precio acordado y no me cobraron más, es molesto tener que estar hablando con los gerentes de estos temas cuando ya existe un precio publicado en esta página que se debe respetar
• Guillermo (4/5): - La llave de la regadera no funcionaba, tardaron días en arreglarla. Cortaron el suministro de agua sin notificarnos otro día. La limpieza es bastante deficiente. La TV se ve muy mal. El internet de mala calidad.
• Ylse (10/5): - Stuff was great and very friendly, would definitely stay there again
• Susan (10/5): - Location was awesome. Staff was polite and knowledgeable of the area. Room was spacious and clean.
• Verified traveler (8/5): - Una toalla facial muy sucia, pero por lo demás, todo muy bien.
• Verified traveler (10/5): - Excelente ubicación! Lugar muy espacioso y agradable.
• Verified traveler (8/5): - Buen lugar, con excelente ubicación. Cuartos bastante grandes
• Verified traveler (8/5): Big room but noisy - Loud music from nearby clubs can be heard all night. Check-in time is 3pm and they would not let us have the room earlier. on the plus side we got a 2 room suite for a great price. Had a full kitchen too
• Verified traveler (8/5): Muy buena ubicación - Hotel sencillo con muy buena ubicación limpio lo seguiré utilizando en mis próximos viajes
• Verified traveler (10/5): - Me encanto la privacidad, orden e higiene. La atención es excelente, siempre atentos los encargados.
• Julio Cesar (10/5): Increíble - Excelente selección de hospedaje cada que voy a Ciudad de México procuro estar ahí me encanta ubicación, instalaciones, confort todo en general increíble felicidades
• Guadalupe (8/5): - Excelente atención, inmejorable, ubicación perfecta, sin embargo deberían poner atención en la limpieza de las cortinas y la pared del baño.
• Verified traveler (10/5): - Amazing place really centric and clean , above my expectations
• Verified traveler (10/5): - Esta muy céntrico, es amplio, limpio, seguro hay una base policias por lo que siempre hay policías en la calle. Los ruidos de la tubería fueron molestos al acostarse, y que la señal de wifi no muy rápida y en la sala muy mala
• MattF (10/5): - I enjoyed my stay and found the room very comfortable. In addition, the staff were warm and friendly. As well, the location was conveniently located to the Reforma. This provides easy access to many restaurants & bars. Lastly, there were always plenty of taxis or Uber drivers around to take me to other parts of the city.
• Adria E. (8/5): Clean, comfortable, good location - Suites Berna 12 is tucked away on a small street but just steps away from the bustling Zona Rosa, The street is a bit dark at night but the police station is next door so it always felt safe. There is also a 24 hour convenience store steps away where you can easily buy some refreshments on your arrival or coffee in the morning. But you are also very short walking distance to many restaurants, cafes and shopping and a walkable distance to the archaeology museum (about a mile). The suite was clean and comfortable with a fairly large sitting/dining/kitchen area. The kitchen is not well lit but this was not an issue for us as we did not do any cooking. The beds were comfortable and though there was some street noise on Friday and Saturday night it did not bother me. There is daily maid service so the apartment was always clean. The wifi did not work at all in the room - only in the lobby. The website mentions concierge service but I didn't find the desk attendants to be too helpful. We had no problems with the room other than the wifi. We did ask them to call a taxi on the morning we left. They somehow could not manage this but it was easy enough to go out to the main road and hail one. Overall I would stay here again if we needed accommodations with 2 separate bedrooms.
• Sonia (10/5): Great Safe and Pleasant Stay - Check-in was easy and staff is very friendly. Easy access to main street and to Zona Rosa.
• Verified traveler (10/5): - Todo muy bien! Muy amables todos!, había todo lo necesario, fue más de lo que esperábamos... Gracias!!
• Verified traveler (10/5): - La atención, y el tamaño de las habitaciones, además de la limpieza en las mismas
• MARIA GUADALUPE (10/5): - Excelente ubicación.
• José Luis (8/5): Suites amplias bien ubicadas - Suite muy espaciosa y cómoda, un poco fría, pero nos prestaron un calentador, la cocineta muy amplia, sin embargo no funcionaba una hornilla eléctrica y carecía de artículos de limpieza y los sillones de la salita ya necesitan cambio de tapiz, pero de ahí en fuera todo muy bien y excelente ubicación entre Reforma y Zona Rosa.
• Carlos (8/5): - Pequeños departamentos apropiados para familias. Buen trato. Limpieza.
• Francisco (8/5): - La ubicación es ideal para accesar a los principales atractivos de la ciudad. Las habitaciones están muy limpias y amplias, el personal amable, con muchos lugares alrededor para desayunar, comer y cenar. Lo único que nos pareció un poco incómodo fue la cama, creo que los colchones ya necesitarán un cambio próximamente, de ahí en fuera todo bien.
• DANIEL ALEJANDRO (10/5): Habitación muy grande y la mejor ubicación. - Muy buen hotel. La habitación que nos dieron era de lo más comodo, en realidad eran 2 cuartos con un baño y living comedor con cocina junto. Muy amplia. Lo mejor aparte de esto era su ubicación a 50 metros del Ángel de la independencia y alrededor de los mejores lugares para ir a dar vueltas por la noche
• Verified traveler (6/5): - Buen lugar, espacio amplio pero al ser amplio se siente mucho frío. Cuando entramos a la habitación está tenía un olor fuerte a palomitas de maíz y el baño olía a humo.
• R.B. (10/5): - Great location, close to major sights and great food. The property is very nice, spacious, well furnished, and good looking. Staff are very responsive and friendly. I only wished it had been a bit warmer, and that I had been able to talk to them before check in (somehow phone calls did not go through). Overall, a very nice place.
• Verified traveler (10/5): - The location was ideal because it was located an iconic place, lots of restrauntes and transportion options. The only thing, we didn't like the stove didn't work, but sent a single burner. They were very friendly and helpful. There wasn't a heater in place.
• Ed (10/5): Excelente - Excelente hotel muy buena experiencia lo recomiendo totalmente
• Robert (8/5): Nice Safe Place - We Stayed here for a week. The room was nice, a 2 bedroom suite. The staff was very friendly and helpful. The area is very safe as there is a police station literally about 100 feet from the front door. We had six people and everyone seemed to be comfortable. The area also has plenty of restaurants and bars, etc. within walking distance of the hotel. I would stay here again if traveling with a large group
• Edgar (10/5): - Excelente! Super ubicado
• Verified traveler (8/5): - El lugar, céntrico. La estadía, agradable. Las personas del establecimiento, muy amables y consideradas. Las habitaciones, decorosas. El único detalle ha sido el baño: paredes sucias -en general- y en la regadera el agua se encharcaba.
• Verified traveler (8/5): - Muy cerca del Ángel, y del consulado, solo les falta presión en la regadera, sale poca agua lo demás muy bien
• Irene (10/5): - Location, location location, close to Condesa, Roma, next to the Angel de la Independencia, with a lot of things to do, service was great, the apartment is very spacious and comfortable.
• Angela (4/5): Wouldn't recommend - cold, trickle shower & locked - We stayed for 5 nights at the Berna Doca Suites. The actual apartment itself was great - nice décor, good kitchen, 2 bedrooms and separate lounge/dining area. However it was quite cold in the apartments and no heating. The stone floors were particularly cold. The shower was a dribble as was the bathroom tap. The reception staff live in the apartments but were not up early. We wanted to go out at 7.15am on the first morning but the staff were not up and the door is locked so you cannot leave. We had to wait until 8am until they appeared to let us out and we were starving by then! They also weren't around every evening so you couldn't get back into the apartments. Due to these reasons I wouldn't recommend staying here. It was a good location in Zona Rosa but there are other options around which I will be choosing next time we visit CDMX.
• jose (8/5): Viaje cdmx - Excelente lugar y con magnífica ubicación. Todo está muy cercano y caminando. Las habitaciones son muy amplias y tiene una buena sala para trabajar o convivir con la familia si es el caso. Muy privadas y cómodas sus habitaciones interiores de cada suite
• Javier (6/5): - Good location. Good front desk attention. Some old curtins and kitchen ellectric devices Free parking.
• Verified traveler (10/5): Great Hotel - Very friendly and helpful staff. Room was nice, spacious, and clean. The location of the hotel is just down a street that connects with Paseo de la Reforma so it pretty close to many of the monuments and other attractions in the city. I would certainly book this hotel again for any future travel to the city.
• cgennaro (10/5): Very nice Apart-hotel have a good location - I full recommend this hotel, have a great location in a best area in CDMX near to the angel and the best place to eat and shopping. The suite are comfortable and clear.
• Chandra (6/5): Close to the U.S. Embassy - We had a last minute trip to Mexico City and needed to be close to the U.S. Embassy. This hotel is less than a 5 minute walk and suited our purposes. The hotel was fine - not above average. Wifi was very poor.
• Verified traveler (4/5): Be careful - The suite was cold and did not have a heater available. They gave us the run around about providing a space heater. I received a call this morning advising me I took the shampoo and conditioner from the room and wanted to charge me 80 dollars and if I refused to pay it I would be charged 200 dollars on my credit card. They were accusing me of stealing something I did not even use. Be careful about scams like this. Do not provide them with any information on your credit card to avoid any scams like this from happening.
• Verified traveler (8/5): very nice accomodation - Mostly comfortable except for air-conditioning (AC) systems. It was cold in late November, so it would be better to be equipped with AC systems in the rooms. The room had enough space to be relaxed to stay with two cats.
• Uziel (10/5): Stay here - Clean. Great location. Safe. Perfect!
• Gabriel (8/5): - Great location, one minute walk from Angel de la independencia monument. We stayed there for 3 nights. Comfortable beds but no air conditioning, which was not a problem at that time since nights were cool during our stay. Super friendly staff
• Verified traveler (8/5): Roomy apartment, awful shower, bad breakfast - The apartment was fabulous, except for lacking air conditioning. Breakfast was cereal packets, if available at all, and muesli bars. One day there was no milk. Our room was above the road, and close to the back of a police station. Safe, but noisy, as the police talk in the radio throughout the night und tour window. We had to continually have our entrance card revalidated. Very annoying as well as having to walk up and down the stairs extra times because it wouldn't work. There is a lift, we chose not to use it. The shower head was clogged, and so spat out water from just a few holes.
• Tom (10/5): Excellent hotel with nice and friendly staff. - It was a great stay at this hotel. We loved it. Great place for a family of 5.
• Ian (6/5): - Just the basics. The breakfast included is coffe and granola bars on the lobby reception desk. Good for a long term stay as there is a kitchen, living and dining area in each room. No temp control in the room. Construction in the adjacent building starts at 5a. The bed shook.
• John (8/5): Great Location, and a great condo. - Very satisfied with our stay here. For less than the price of single rooms elsewhere, we had a beautiful two bedroom condo, right near the Angel of Independence. Only complaints would be the "breakfast" (was just coffee and pastry), however we weren't expecting much anyway, and the wifi was spotty and slow. Room very clean overall, but there was a little mold in the bathroom. Staff were friendly and helpful. Overall a great experience.
• Verified traveler (10/5): Well located, Clean, Friendly Apartments - Great location steps to Angel of Independence Monument on Paseo De La Reforma. Easy to Uber to Polanco or Zocalo for about $2.50 US dollars. Plenty of dining, nightlife shopping nearby. Police station 2 doors down. Very safe area.
• Irene (10/5): Great service, great cleaning service! - It was great, the only small issue was the vendors that are in the street selling bread and make noise too early in the morning.
• paul (6/5): Would look elsewhere - Hotel is not a 3.5 star facility. Shower handles came completely off while taking a shower. Breakfast consists of granola bars, coffee and boxed chocolate milk. Furniture old and worn. Location is very good. However it is noisy. Would definitely consider other hotels before booking this one
• Lissette (8/5): Good for the price - The hotel was nice rooms were very clean. Staff was nice and very efficient.
• Verified traveler (8/5): Great option but no air conditionning - Great option for the price, but when I booked it the I did not see anywhere that it did not have air conditioning. That has to be highlighted because it may be a decisive item for some people. I got a room in the 4th floor so it was Ok (plus the hotel gave me a fan), but getting a room in the 1st floor could be not as confortable.
• Alvaro (2/5): Suites Berna 12 review - This suites have no air conditioned, although the reception personnel brought me a circular fan. Floor on bedroom was noisy, as well as the foot board. No phone in room. I had to go to the reception area to make phone calls. No internet service. Closet had a musty smell. At the end of stay I asked to check out after 12:00 and I was not allowed. What was good were the Maids and reception people.
• Mario (8/5): Good surprise, close to everything - Good surprise in Reforma, huge rooms, although a bit dated.
• ERIK (10/5): Excellent option!!! - Great option, half a block away from Reforma
• Verified traveler (8/5): Good Stay! - Great stay.

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