Silks Place Yilan
Location: No. 36, Minquan Road, Section 2, Yilan City, tw
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Accommodation at Silks Place Yilan
Located in the heart of Luna Plaza, Silks Place Yilan offers a luxurious retreat in Eastern Taiwan.
Pampering Spa and Relaxation
Indulge in spa treatments at Wellspring Spa, enjoy the indoor and outdoor pools, and stay active in the modern gym for a rejuvenating experience.
Fine Dining and Entertainment
Savor delicious roasted duck at Red Lantern restaurant, relish international buffet meals at Mix Gourmet, and unwind with drinks at The Lounge for a complete dining experience.
For a memorable stay in Yilan, book your stay at Silks Place Yilan today.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Table tennis
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Allergy-free room
- Kids' outdoor play equipment
- Evening entertainment
- Baby safety gates
- Entertainment staff
- Outdoor furniture
- Spa/wellness center services
- Steam room
- Beauty Services
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Aerobics
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Playground on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Classic Double Room - Fantasy Castle Floor
Located on the Fantasy Castle Floor, this double room has air conditioning, bathrobe and mini-bar. Extras feature a children tent, children electric car, children toothbrush and toothpaste.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Classic Twin Room - Fantasy Castle Floor No Bathtub
Providing bathrobes, this twin room includes a private bathroom with a hairdryer and slippers. The spacious twin room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Leisure Suite
This suite features a 40-inch flat-screen TV, mini-bar and personal safe. The bathroom has shower facilities.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Classic Double Room with Balcony
This room features a 40-inch flat-screen TV, mini-bar and personal safe. Bathroom has shower facilities.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Classic Twin Room with Balcony
This room features a 40-inch flat-screen TV, mini-bar and personal safe. Bathroom has shower facilities.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Family Room - Fantasy Castle Floor
Located on the Fantasy Castle Floor, this family room has a sofa, bathrobe and flat-screen TV. Extras feature a children tent, children electric car.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Suite with Spa Treatment for 1 Person
This room includes 1 hour of spa treatment during the stay. Guest can choose one from the following types: - Traveler's favorite - Island wind - Liberation deep massage Children aged 3 and under are not recommended for the treatment. It is recommended to book the spa schedule in advance.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Sauna
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
花園套房
The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Linen
- Air purifiers
- Single-room air conditioning for guest accommodation
-
花園雙套房
The unit offers 2 beds.
Max Occupancy: 6 (4 Adults)
- Linen
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Twin Room (with Balcony)
2 Large Twin Beds
462-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Twin Room
2 Large Twin Beds
463-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Transfer shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Shower grab bar
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior King Room
1 King Bed
462-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Fantastic Castle - Superior King Room
1 King Bed
462-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior King Room (with Balcony)
1 King Bed
462-sq-foot soundproofed room, balcony with pool views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Suite
1 King Bed
861-sq-foot soundproofed room, balcony with pool views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Fantastic Castle - Family Room
2 Queen Beds
463-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Fantastic Castle - Superior Twin Room
2 Large Twin Beds
462-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television, digital channels, and video game console
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Video games
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Room with Balcony
Larger suite room with a balcony for families or small groups of up to 4 guests. Includes a 40-inch flat-screen TV, mini-bar and personal safe. Bathroom features shower facilities.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Classic Twin Room - Fantasy Castle Floor
Located on the Fantasy Castle Floor, this twin room has air conditioning, bathrobe and mini-bar. Extras feature a children tent, children electric car.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Classic Double Room
Air-conditioned room features a 40-inch flat-screen TV, a mini-bar and personal safe. Bathroom has shower facilities.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Classic Twin Room
Air-conditioned room features a 40-inch flat-screen TV, a mini-bar and personal safe. Bathroom has shower facilities.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Family Room
Larger room for families or small groups of up to 4 guests. Includes a 40-inch flat-screen TV, mini-bar and personal safe. Bathroom has shower facilities. Selected rooms have a balcony.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- CHENG YUAN (10/5): -
- shihan (10/5): 整體來說很不錯，但房價偏貴是真的，CP值再高一點就好 - 芬朵奇堡適合小小孩的開車車和有趣活動 房間有一點點霉味
- 玉華 (9/5): -
- Cem (10/5): -
- 躍恩 (10/5): -
- Kevin (10/5): 都很棒 - 禮貌。清潔
- Wei-Che (8/5): 差強人意,與價格相較起來,沒那個價值,很可惜. - 早餐好吃,能夠提早抵達用泳池設施不錯！ 我們是為了小孩喜歡開車而去的,整體體驗相當失望,道路充滿破損老舊,車款也有些故障問題, 最重要的是動線設計非常差,員工也無法引導,孩子沒有一個很好的停車換車的規劃,人數也沒有限制,整體就是一團亂, 別的人要出來,開好的要停回去,缺乏動線,紅燈秒數太長,溝通後也無法改變,看到別的孩子沒電停在路中央,也沒人理會,我還幫忙請員工,缺乏細心,整體規劃設計都相當可惜.
- YEN CHEN (10/5): - 有請飯店幫忙找遺失物，人員很認真，態度很好
- 蘇 (10/5): - 遊樂設施很不錯，餅乾點心飲料喝到飽，小孩玩到瘋，大人可以放鬆。房間設備都很好很乾淨。樓下還有影城百貨可以逛。自助餐廳的東西也好吃。
- 金隆 (8/5): -
- Angela (10/5): It was so family friendly - All the kids activities I wish that each child could get a car as that caused a meltdown
- Kevin (8/5): Great unique experience... for the kids anyway - We booked the Fantasy Castle room for my 5yo son and in terms of the main attraction (the ability to "rent" his own car for the stay), it lived up to expectations. Car selection was quite good and my son loved driving the car around the hotel corridors and having his own "key". Unfortunately it rained pretty much our entire stay so could only go to the outdoor Driving School area for a couple hours, which my son enjoyed as well. The free snacks, juices, and coffee for the family were also a nice touch, as were the L'occitane room amenities. The availability of memory foam pillows was also nice. For adults, the GT simulator is a nice way to go for your own drive. Unfortunately, for the price you pay, generally the experience for adults didn't meet expectations. Firstly, there were several things that were simply not clean in our room, including the kids step stool (had hairs), round table (sticky and when we wiped it with a wet tissue, was quite gross). Secondly the bed is very soft. Thirdly when we called housekeeping for hair conditioner, they simply said there wasn't any and could only be bought at a local convenience store. The breakfast included at Mix Gourmet was plentiful but lacked the quality and taste you would expect paying this much for a hotel in Yilan (not even in Taipei). But look, we came for my son to be able to drive as much as he wanted, and so for the main attraction, Silks Yilan delivered and my son had a great time. It's just unfortunate that the experience for the adults did not match that same level of quality.
- 傑元 (10/5): 很好的住宿體驗 - 位置地點服務設施，早餐都令人滿意 目前沒有
- K (1/5): - 入住過數次，本次特別為了「芬朵奇堡主題樓層」而透過訂房平台指定預訂。 然而在 check-in 時卻被安排至 10 樓，並非原先認知的 8 樓主題樓層。當下即向櫃台反映，表示此次是特別加價指定芬朵奇堡樓層，但櫃台人員僅回覆「其他樓層也是芬朵奇堡主題」。 後續我在館內詢問多位工作人員「芬朵奇堡主題樓層位置」，得到的答案皆為「8樓」，與櫃台說法明顯不一致。 既然主題樓層實際集中於 8 樓，那此次額外支付費用卻未安排入住該樓層，讓人不禁疑問： 這筆加價的實際意義為何？ 整體感受相當失望，也建議飯店在房型說明與內部資訊上應更一致，避免造成消費者誤解與不佳體驗。
- Jacques (10/5): - The entire experience was great!
- PEI SHAN (10/5): -
- 宛軒 (10/5): -
- Ingrid (8/5): -
- CHI WU (10/5): -
- 根逢 (10/5): 員工們都很友善，也都很有耐心 - 房門外就可以騎車了
- Karen (8/5): - 小朋友對於設施玩得很開心，酒店的床很舒適 建議退房後依然有玩設施服務
- 嘉凌 (6/5): - 小朋友的天堂 床太軟了！6樓大廳地板的壓克力設計很特別沒錯但是它讓我跌倒了！不注意看會有視覺落差館內已經都是小朋友設施了對年紀大的人真的很危險
- Yu-Ting (7/5): 還不錯。 - 當提出需求時，回應處理滿迅速的，很不錯！ 飯店的設備設施有點老舊、房間的空氣空調希望可以改善地更舒適一些。
- Ming Min (10/5): Clean and fun! - Many kids-centric activities, we could stay-in the entire day for unlimited snacks and activities! The staff were also very polite and accommodating. Everything is exceptional. We would prefer to have more western spread for breakfast but there’s still a good variety of food
- Hsieh (7/5): - 早餐比較沒有多樣化 但是 新鮮果汁吧很棒 小朋友玩得很開心 , 車車服務的工作人員 都很有耐心 房間整體太舊 地毯 也舊 因為小朋友會在地上爬來爬去的 ~
- 玉茹 (9/5): -
- Sheng Wei (10/5): -
- 志騰 (9/5): - 房間乾淨。早餐豐富 第一次入住，沒人引導，找不到房間！
- 高 (8/5): - 城堡裡的遊戲設施，能讓小朋友玩的很開心 城堡內的遊戲設施，希望能讓今天入住的客人提早使用，讓今天退房的民眾延長使用時間！！
- 家瑋 (9/5): -
- GiaHo (9/5): - 依舊無敵的飯店，唯一缺點可能是設施太豐富，住一晚用不完😅 無
- 峻嘉 (10/5): - 很多的活動，設施維護良好。 第一次去，活動很多跟各樓層有啥麼設施比較不清楚
- 卉妮 (9/5): 整體來說飯店活動很豐富樓下有百貨可以逛還有美食街即使只待在飯店都不會無聊 - 活水區域非常棒 因為是親子飯店所以小朋友多會比較吵建議加強隔音，有些設備舊了剝落還有黴菌影響觀感
- 巧雯 (9/5): -
- 國騰 (10/5): -
- 小家 (10/5): 雖然古色古香但是環境還算清淨整潔，人員服務態度佳，交通停車方便採買購物極其便利 - 樓下4樓都是百貨公司新月廣場，購物方便，充滿各式各樣的餐廳用餐也極方便，地下室更有家樂福百貨，任何東西都不用帶入住直接買就好 11點退宿之後就不能再使用館內的設施了，有點意猶未盡
- 姿君 (8/5): - 我喜歡早餐有現打果汁 不喜歡館內的設施一定要3點才能使用
- DiDi (8/5): -
- Yu Lin (10/5): -
- HANGXUE (9/5): -
- CHINNENG (8/5): -
- LEE JIE REN (10/5): -
- Joycelyn (10/5): Very comfortable and quality stay! - Property is pretty well maintained. Facilities are in good condition. Shower facilities are in good and well-maintained condition, clean. Housekeeping is prompt and efficient, quality shower essentials. We are really surprised by the service. FOC movies as well, connected to Luna plaza. Very kids friendly as well, my son enjoyed his time. Will certainly booked it if we returned to Yilan. Abit pricey.
- PEIHUA (10/5): 最大賣點是騎車開車，絕對不是「碰碰車」！但很多家長看著自己的孩子到處撞、闖紅燈，連員工都氣到關電源，家長依舊笑得開開心心拍照錄影，這素質真是令人難以接受！ - 服務滿分💯 其他旅客素質
- YUCHIAO (10/5): -
- Keng-Yen (10/5): - 不能滿意更多 下停車場的時候 指示飯店的位置不明顯
- jennifer (10/5): Wonderful - Kids driving cars Too loud with kids driving cars :)
- Jean (10/5): Excellent stay, my kid couldn't be happier (so were the adults) - Best hotel ever - my child had so much fun everyday. The idea of allowing kids to drive around their tiny cars even into their rooms is the best. The service was also impeccable. Staff were forever friendly. Service was also great - free toys for everyday of the stay. We were upgraded to a room on the Fantasy Floor at no additional price. If we go back to Yilan, we will be back. -
- Huan Sheng (10/5): -
- Chun Chou (9/5): -
- 婷筠 (3/5): -
- ChunTeng (10/5): -
- Min Ju (9/5): - 早餐很豐盛，早餐過程中芬朵奇堡的角色人偶還會來到餐廳跟用餐的大朋友小朋友打招呼及合影~ 飯店樓下就是賣場、美食街，即使不在飯店內用餐，也有很多餐廳選擇 飯店內的電動車、芬朵奇堡是個能讓孩子們放電的完美場所，比較可惜的是這次入住期間剛好有部分設施在整修，期待下次能帶孩子們再來享受~ 芬朵奇堡樓層主打每間客房配備一台電動車，從早(大約早上7點)到晚(大約晚上10點)都不停會有孩子駕駛電動車從門口駛過，電動車駕駛的噪音或小朋友的喧鬧聲時不時就會灌進房內，客房房門的隔音實在有待加強...
- Runyu (10/5): -
- Wen Xiu (10/5): - everything - cleanliness & size of room, all the kids’ entertaining, food aplenty nothing
- 許 (5/5): - 廁所乾淨 下雨戶外兒童溜滑梯不能溜很浪費錢😆
- KAIXIANG (8/5): -
- 正欣 (10/5): -
- Alan Shih Tzeh Cho (10/5): -
- TETSUYA (8/5): 満足 - 施設内は非常に清潔でアメニティーも良かった。 エレベーターの待ち時間が少し長い。
- 湘潔 (10/5): -
- 素君 (10/5): -
- CHIH CHUNG (10/5): -
- 柳峯 (10/5): -
- CHIAOLIN (9/5): -
- meng-zong (10/5): - 餐飲 老人設施較缺乏
- 瑩珮 (10/5): -
- Shuang Chao (10/5): 很棒 親子住宿最佳選擇 - 親子共享的時光充分體驗 人數較多
- CHENG CHUN (5/5): 不放鬆，充實的旅程 - 有浴缸、晚上尋寶遊戲不錯、晚餐服務不錯 首先，飯店的各種預約方式實在有些繁瑣，早餐還需要回房間再做預約，忙碌之中很容易就忘記。活動部分，一間房兩位小孩卻只能先預約一位，必須等活動結束才能再安排另一位，常常一等完其他時段就已經額滿。像是冰果遊戲、送娃娃、開車等活動，也都是一份只能一個小孩參加，對於有兩個小孩的家庭稍顯不便。再加上很多細節需要額外付費，這樣的價位讓人覺得性價比不高。 房間設計部分，浴室與廁所沒有分開，如果能有兩組衛浴會更為便利。八樓的戶外空間因為設計關係，熱氣不易排出，待在館內會覺得時冷時熱，不太舒適。 在服務體驗上，櫃檯人員的態度還有進步空間。辦理入住時，感覺對方不太親切，讓人覺得自己似乎打擾了他們；入住動線也不夠清楚，中午先填了資料，到了三點才知道需要到另一個櫃檯報到。拿到一大疊資料卻沒有明確說明怎麼使用，還需要到處詢問才搞懂，整體說明與整合度可再加強。 另外，因為客滿關係，兒童車子稍大一點的早早就被借完，連一些年紀很小的孩子也借走大車。像我們 15:00 入住，15:20 去借車就已經沒有大車，只能借到比較小的款式，對腿長的小孩來說不太合適。飯店也沒有協調方式，只能建議現場等別人換車，甚至說有人歸還會打電話通知房間，但實際上不太可能有人專門待在房間等電話。
- 鍾慶 (10/5): - 看電影與各項兒童活動與設施 無
- Yunglu (10/5): -
- Chun-Han (10/5): - 地點好 設備齊全 讓人進到飯店就不想出來了
- Ed Cheng (8/5): -
- Yu Shan (9/5): -
- 琬純 (10/5): 不便宜，但品質好 - Spa很豐富 Spa池有點曬
- CHI-CHING (10/5): - Every good part of this hotel is about kids. Parents will have very quality rest when staying here.
- Esther (6/5): - Silk Place Yilan is a very popular destination for young families as it caters to the needs of younger children. We came for a weekend because our 7 and 9 yo children REALLY want to ride the motorcycles in the hotel (as advertised online). We reserved the family room only to find out those rooms DO NOT come with a motorcycles/automobiles because our room is on the 11th floor. Unless you reserve the 8th, 9th, or 10th floor rooms, your room does not come with a car/motorcycle for your child(ren) to drive in. This was not clear on the website at all. The children can still drive on the 8th floor in the fastasical castle area but it's only limited to that space. There is no motorcycles available on the fastasical castle tho. It was disappointing to learn of this fact after we arrived and there was nothing the staff can do about it since all the rooms have been reserved. Nonetheless, we enjoyed the organized events (hide-and-seek in the mall during off-hours, scavenger hunt and BINGO night for a chance of a free one-night-stay). For the price we paid (USD$750+ per night), I didn't expect anything less. The staff was friendly overall and the breakfast buffet was good. There are drinks and snacks available throughout our stay in the various cafe/play area in the hotel.
- Yi Chen (6/5): - 大廳很吵雜 早餐等候混亂等候太久選擇不吃，提早退房離開
- 懷騰 (10/5): - 親子天地、主題圍繞小朋友！很適合家庭！
- DD (10/5): -
- 琟緗 (10/5): -
- 世杰 (10/5): -
- Ching Jou (10/5): 小孩非常喜歡芬多堡房型。工作人員態度非常好。不小心掉了帽子還幫忙寄回。非常感謝 - 工作人員服務熱忱 我們住芬朵堡9F,房間家具過大，顯得房間太擁擠
- 怡佳 (10/5): -
- 佳蕓 (10/5): 很多活動和設施小朋友玩的超開心 - 對兒童超友善
- 周志憲 (10/5): 與小朋友一起探索新的飯店親子飯店是解放父母的好地方 - 早餐樣式多又好吃人員也都服務很周到飯店設備也都很齊全很棒的親子飯店 無
- Eric (10/5): great - Breakfast was great. The dinner buffet has increased in number of items since the last time visited. The kids enjoyed driving the mini power-wheels cars around the 9th floor. The only downside with staying on the 9th floor is the sound of the cars. Some of my family did not enjoy hearing the cars moving around the hallway.
- YU TZU (10/5): 很值得去玩 - 遇到房間在裝修，商家直接幫忙免費升級，家庭四人房直接升級豪華雙人套房（直接升四個等級！），不愧是等級第二的房間太讓人驚艷了！覺得自己才住一晚有點虧😂，之後絕對會再二訪！要過去玩一定要住兩個晚上才玩得到東西，住一天行程真的太趕了！第一天中午12:30就能先辦理入住手續，辦完就可以先去游泳，所以泳具一定要分開放！一定要先拿出來噢！我自己還傻傻跟行李放一起，少了很多玩樂的時間。為什麼要住第二晚？因為可以電影畫完午夜場，睡到9點吃早餐再繼續玩其他設施！大部分設施要早上9:00過後才會開放！
- Jiahui (9/5): Superb - Good for kids
- Jessica (8/5): Kids will be thrilled to stay here. As adults, the whole place can be really crowded. - Scrumptious breakfast. Many activities for kids. Not enough time to try them all in a day. Branded shampoo and body wash, which are gifted to guests - can bring them home. Free beverages and snacks. Complimentary movie tickets at nearby Luna Digital Theatre. Be prepared for the crowd and lots of noise. It’s basically like a huge kindergarten.
- Hui (9/5): Superb -
- Song (10/5): Exceptional -
- Man Er (10/5): - This was an amazing stay. Fun for adults and kids. The attention to detail to make a child feel at the top of the world is very impressive.
- CHUN HUNG (10/5): - 非常適合親子旅遊！
- Heather (9/5): Double Check Your Stay with the Front Desk, Superb Kids Hotel, Great Breakfast Buffet, Gym, and Pool - The breakfast buffet was amazing, lots of different foods and individually made items (omelets, waffles, etc), of western and Taiwanese cuisine. The pools were fantastic, lots of different temperatures. Bring a swim cap, otherwise you have to purchase one. (Idea : offer guests a free disposable shower cap instead, like other hotels). The reason you go to this hotel is for the kid stuff : huge slide, ball pit, bouncey house, battery powered cars throughout the hotel and in the pavilion, movie theaters and simulated play station cars; and kids club. There is also a library! Snacks and drinks throughout! We were placed on the top floor, but my daughter is 6---so she was disappointed not to be on 3rd and 4th floors where the cars and tracks were. No one clarified this with us, so we just left lost and disappointing. There was no acknowledgment or recognition of this at all (poor customer service). All kids get a welcome gift, which was denied to us. Kinda disappointing.
- YIHSHUIN (10/5): - 非常棒！一定會再來！
- Cheryl (7/5): Good - Convenience — it’s directly connected via a lift to a high-end mall next door. Freshly blended fruit juice at breakfast is great. Friendly and helpful front-desk staff. We had very high expectations of the hotel based on the reviews but we didn’t really enjoy the stay after all. Chose the fancier room where kids could directly drive/park their vehicle outside the room and it was a nightmare. The sound of the cars was really loud and you could hear it all day 9am-10pm every day. Kids occasionally crash right into your door. Almost impossible to rest/nap. Breakfast was incredibly salty for several dishes. 17-minute walk with children to night market. Nothing much around the hotel / in the city to do when weather is poor.
- Wing Kit (10/5): - Perfect for family with kid.
- Spencer (10/5): - Very good for kids and as well for adults’ shopping
- Abigail (9/5): Superb -
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