The Gaia Hotel Taipei
Location: No. 1 Qiyan Rd., Beitou District, Taipei, 112, Taipei, TW
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience unparalleled luxury at The Gaia Hotel Taipei, where relaxation and rejuvenation await in the heart of Beitou.
Spa and Wellness
Indulge in our tranquil spa, offering an array of massages, body treatments, and facials designed to refresh your mind and body. After your treatment, unwind in our hot springs, hot tub, or sauna for the ultimate relaxation experience.
Dining Delights
Savor culinary excellence at our three on-site restaurants or enjoy the convenience of room service. Whether you’re looking for a hearty breakfast or a late-night snack, our coffee shop and café have you covered.
Convenience and Connectivity
Stay connected with complimentary Wi-Fi and enjoy various amenities such as a business center and concierge services. Our complimentary area shuttle makes exploring nearby attractions effortless.
Don't miss your chance to experience luxury and comfort—book your stay with us today at The Gaia Hotel Taipei!
Important Information
- The seasonal pool will be open from April 01 to December 31.
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is required for transportation to and from this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Area rugs in public areas
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Outdoor pool - seasonal
- Steam room
- Elevator
- Fitness facilities
- Shopping on site
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Free area shuttle
- Parking (limited spaces)
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Ballroom
- Banquet hall
- Accessible airport shuttle
- No accessible airport shuttle
- Smooth flooring in public areas
Rooms Available
-
Fenglin Room (For 3 Guests)
1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
Views of the mountains and city
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Qiyan Room
1 Queen Bed OR 2 Twin Beds
355-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Danfeng Suite (For 4 Guests)
1 Queen Bed and 1 Double Sofa Bed
Overlooking the mountains
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Fenglin Room
1 Queen Bed OR 2 Twin Beds
387-sq-foot soundproofed room with mountain and city views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
The Gaia Suite
1 King Bed
710-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Danfeng Suite
1 Queen Bed
538-sq-foot room with mountain views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Day bed, safe, and free newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- 469yl (10/5): Would highly recommend this hotel - Very impressive hotel with impeccable services. The staff members were very attentive and accommodating. We ordered the birthday package, and it came with a cute handmade cake and a bottle of fizzy alcoholic drink. We also tried the afternoon tea, (southeast Asian fusion cuisine) and was very happy with the breakfast which had many excellent choices (we tried them all!). The mini hotspring inside our room was also great. Overall, would highly recommend this hotel to anyone who wants to visit beitou and we would definitely visit again.
- Ingrid_Chung (10/5): Awesome “Me Time” - Wonderful experience ! Really enjoyed and felt relaxed while stay. Good facilities & professional service, particularly the essential oil massage. Definitely will bring my family to visit next time
- Dmytro (10/5): - My favorite hotel in Taipei The staff is very professional and extremely friendly!!! Can’t wait to visit again!!!
- 34ng_np (8/5): An enjoyable stay in Beitou - This was one of the hotels that satisfied me the most in terms of service during my trip to Taiwan. Although the hotel is small, it is located on a small hill with rooms offering a beautiful view. The room itself was quite small and not particularly remarkable, and the biggest drawback was that the air conditioning seemed to be broken. They provided us with an extra fan, but it didn’t help much. What I loved about this hotel was the staff, they were very enthusiastic, friendly, and always welcomed us with warm smiles. The hot spring bath area, though small, was very clean and private. Breakfast did not offer many options, and the food was neither varied nor very flavorful
- Royden (8/5): - The aqua therapy pool was great, although a few jets were not working. I used it every morning. Everything was very clean, but there was a slightly odd chemical cleaner smell in spots, including. It was strongly present at the entrance and slightly present in my room. The hot spring tubs in every room are very nice and spacious, but the ventilation in the tub room is not very good, which made it a little hard to stay in the tub for long. The free breakfast food was mostly average. I really liked the complimentary fresh fruit provided in my room every day. They also provided a daily assortment of complimentary small desserts and beverages. The staff need some additional training. They were very friendly and helpful, but inadvertently rude at times. They would be speaking English just fine to me, but if my Mandarin-speaking friend walked up to us, they would stop talking to me in the middle of the conversation, start speaking Mandarin, and expect my friend to translate even though we were not staying in the same room. Only one young man who worked in the swimming pool area did not do this, so he stood out as exceptional staff. It is within 10-15 minute walking distance of shops, restaurants, and the MRT, but you do have to walk up/down stairs or hills. So neither exceptionally convenient or inconvenient. Overall, it was acceptably good value and I would definitely consider staying there again for the same price (which was about half of the Grand View Resort).
- Tony (10/5): - No hand soap in the bathroom. Had to request from front desk. A/C isn't cold in one of the room.
- Karen (10/5): - A lovely and luxurious stay. The buffet breakfast was diverse and delicious, and the spa is really spectacular. The staff was also remarkably generous and helpful. What a perfect way to begin our travels in Taiwan.
- SIN YEE (10/5): - The staffs are friendly & helpful. The lobby is beautiful. Breakfast is good. Outdoor hot spring is amazing. Though the location is a bit far away from the station, there is shuttle bus available.
- Kay yew (10/5): - Too many steps inside hotel made it difficult for older clients as well as high uphill location.
- Cruiser08395427680 (10/5): Great food and service on top of hot spring in the room - Great staff, great food both for breakfast and dinner. We welcome there was vegetarian tasting menu alongside the regular ones. Service at the restaurant was excellent Rooms were also very comfortable and our stay was overall vert relaxing
- Susan (10/5): - Comfortable and quiet stay. Loved it here
- YangT250 (4/5): Good hotel but needs improvements - Starting with the positive: we love the hotel facilities, and the employees are very nice people. The lobby decorated with huge bookcases filled with so many books is very impressive. The hotel rooms are nice and big. The bell desk was very helpful with handling our luggage delivery to three rooms. The spa staff was helpful and accommodated a last minute massage treatment. Why two stars: The first thing I noticed was the pillow cases showing the age (not bright white as I expected for a five-star hotel but kind of yellowish). I was surprised to find an actively moving centipede (or millipede) in my bed under the blanket! Good thing I always check hotel beddings before I lie down but imagine it crawls on me in the middle of night. Not sure if it could be poisonous, I called the front desk. They sent someone to my room immediately and caught the bug. He was very nice and offered me to another room. It was close to midnight and I was tired so I didn’t take the offer. He could have offered changing the bedding and I would have taken that offer. The next morning was the biggest disappointment - the hot spring soak was closed for routine maintenance on Thursday from 11 am to 3 pm. What hot spring hotel would shut down the hot spring in the middle of the day? We were not informed at any point when we checked in or during our stay; otherwise we could have shifted our schedule accordingly. I blame the lack of employee trainings. When we were checking out, the front desk even held our luggage and called the hot springs to let them know that we were to head over. Only after the chaos, the front desk put out a sign on the desk saying that the hot spring is closed for routine maintenance. Unfortunately we were staying for only one night and leaving the country on Thursday. Some of us did not even have a chance to try the hot spring, beating the entire purpose of staying at a five-star hot spring hotel. Such a disappointment to end our trip! I would highly recommend the management improve employee trainings to provide better services. After all, a five-star hotel should earn their customers by attention to details.
- eran (10/5): Great spa area - Beautiful hotel. The spa area is outstanding. The service is excellent . The private bath in the room with minimal water was very good
- Verified traveler (8/5): Very good people - Very good service and people. Equipments including lights and safe were not working properly. Wish list: 1. Hand soap should be provided. 2. Hot Spring bath hour should start earlier than 7am. 3. More local breakfast menu.
- Masahiro (10/5): - Ladys at front are taking care for everything, including breakfast and arrangement of limousine.
- MOONSIL (10/5): - excellent
- Yanna (10/5): - We really enjoyed our stay at this hotel. Everything was great from the hot spring tub in the room to the delicious breakfast buffet. The services provided by the front desk staff were especially impressive with Darren really going above and beyond to help us! We would definitely stay again at this hotel when we return to Taiwan.
- HIROKAZU (10/5): Nice hotel - The Gaia Hotel Taipei is a gorgeous resort hotel but it lacks vicinity entertainment. We aimed at a relaxing one-night stay with hot spring. So, it was satisfactory to our plan. We had fantastic pre-fixed dinner courses with a few choices for salad, soup, and entree. The included breakfast was average except the porridge. The hotel is located about 3/4 mile from Beitou MRT station. There is a hotel shuttle service running every hour, but it's not impossible to walk if you don't mind the moderately steep slopes at the near end. I'd recommend this to anyone who likes to have a relaxing stay and to pay for it.
- Autumn (10/5): - Having a personal hot spring ( both at hotel and in room) was wonderful and the highlight of my trip!
- Suetngan (10/5): - A modern, clean hot spring hotel that pampers you once you step in. Staff are very polite and when they show you to your room, they leave their shoes outside! Very spacious room with hotspring tub and excellent in house made petit fours on welcome. Good semi buffet breakfastin the restaurant. The outdoor hotspring is gorgeous. Walkable to major tourist spots. Hotel also provide shuttle service to 2 mrt stations. Front desk staff Sean, Holly, n Meggy are really helpful😍
- Won Jae (10/5): - 가족여행이였습니다~ 온천을 매일 했더니 피부가 좋아진다는 가족들 반응입니다~ 원래 많이 돌아다니는걸 싫어하는 가족들이라 매일 온천하며 쉬엄 쉬엄 여행하려고 고른 호텔이였는데 최적의 선택이였던거 같습니다
- katonggalk (10/5): Great getaway from busy Taipei city - Enjoyed the comfortable bed, well-equipped room, in-room private hot spring pool and excellent massage. Little cookies and cakes, plus welcome fruit were a real treat! Staff were friendly and helpful. Wish I had more time to enjoy the swimming pool and aqua therapy area.
- Choi Wai Bridget (4/5): - Some staffs are quite impolite for instance the lady at the reception queried why I am waiting at the check in counter and standing there. The fact is that I have been directed to wait there from the front counter and the lady that was supposed to be helping me was on the phone. The second impolite instance was my visit to the hot spring. I was cross examined as to whether I went into the hot spring with my swimsuit on. I also overheard the male staff criticising the junior female staff for letting me go in with swimsuit. The male staff explicitly told (warned) me to not go there with my swimsuit on if I were to go again to that horsing the next day. I replied that was my first visit there and at all times there were no signs that swimsuit is not allowed. I had even took a shower before going and do not see any reason why I am prohibited from doing so. And of course for the next day I refrain myself from going to the hot spring again just to avoid to be criticised by the male staff again. In any event, the experience was quite awful and off putting and this had indeed ruined the hotel’s reputation. The front parking reception guy is nonetheless very kind. There is quite a lot for the hotel to improve upon, especially in terms of its staff education.
- Tai Khoon (10/5): Wonderful stay - Very warm hearted personalised service from all staff at the hotel, from the driver to porter and the reception. Had such a great sleep after soaking in the in room hot spring and lying on the smooth luxurious bed.
- Verified traveler (8/5): Very Good Service but food is not as expected. - Staff are very polite and friendly. Hotel is a small premises. Hot spring is real natural spring water, rather than other hotels around using hot water from boiler, Or adding spring water powder to tap water. Room size is Ok if you choose the deluxe room. Food not fit out stomach, a little salty, although the chef had creative ideas on it. Cake & bread are delicious. All staffs in hotel are excellent service.
- kai kwong (10/5): - Good hotel
- menghsiul2024 (10/5): Wonderful journey, - We have a great experience in Gaia Hotel. The dessert in the afternoon is so tasty that I can not stop eating it. The spring water has made us totally relaxed during the night. I felt grateful for such a lovely stay. Highly recommend this place for voyagers.
- cassypo (8/5): nice hotel - we went to beitou for a family trip, the service was good, especially the front desk staff and the serving staff in the restaurant. staff will bring you to the room and introduce the facility in the room, very welcoming experience. as my child is under 12 and therefore we could only have the hot spring bath in the hotel room, still a very relaxing bath for us. this is a quite cosy hotel, not many rooms, not crowded, not noisy, just the way we like for our vacation.
- Janice (10/5): - Excellent service!!!! Will definitely come back again!
- Fanli (10/5): - Surprised expression!got be back next time!
- Isabella (10/5): - Very kind,clean, and convenient
- GrandTour40361957103 (10/5): Great hot spring hotel - Very helpful and friendly staff with great attitude. Superb hot spring. The outdoor hot spring is very much alike to the Japan’s one. The room is quiet and comfortable. The western cuisine and breakfast are fine. Definitely will visit again if I come to Beitou again.
- Soo (6/5): Delux room at 5 star hotel? 이런 5성급 호텔은 처음입니다 - I can't believe it's a five-star hotel. I can hear the words clearly in the hallway from the room. It's not soundproofed at all. And as soon as you open the door, you encounter a bed. It's below the level of deluxe rooms in a five-star hotel. The lights on the air controller disturb the sleep. Maybe it's because of hotel policy, but there was no amenities, such as toothbrush, at all. It was the most expensive of the three hotels I stayed in on this trip to Taiwan, but the facilities were the cheapest. Even considering the availability of hot springs, the hotel's facilities were way short for the price. But the staff are kind. The hot spring is good.
- Sze Chai (10/5): - Nice staff, great hot spring.
- Katie (6/5): - This property suffers terribly from over marketing that can only lead to disappointment in the customer. The ‘library’ is no better than your deceased aunt’s mouldy paperbacks along with lots of fake pale blue books. The view of jungle is only if you have the most expensive room in the hotel. The area is downmarket. The hotel is not all white and posh but at best like an airport hotel - with worse nylon carpets and cheap floors. Having said that, the staff were trying so so hard to appease the disillusioned westerners - so hard that I feel bad writing this review…but actually this is a very average and over priced hotel.
- Wen (10/5): - A nice Beitou hotel with hot spring in room, super friendly staffs, spacious room design and nice breakfast, walkable to town center and subway station, etc...Thanks.
- Waitat (10/5): Great place to stay in Taipei. - Had a great time using the hotel facilities and service was excellent. The food was delicious. Will stay here again.
- Caitlin (10/5): - I had a great time at the Gaia! The public onsen is very relaxing and serene, the facilities are clean and the room is comfortable and modern. Housekeeping leaves snacks and fruit for free in your room every day in addition to the free drinks in the mini fridge. Staff is also very polite and friendly. It’s a great place to stay while exploring the wonderful Beitou neighborhood and the nearby Yanmingshan National Park.
- OI WAI (6/5): - Price quality ratio is low
- Wai Yi (10/5): - The staff are always with a smile. I must give the security guard credit. He is very helpful. With my limited Chinese, he helped me to explain to the driver(s) where I wanted to go. We also enjoyed an unexpected guest. When we sat beside the window for breakfast, we saw a turtle outside looking at us. It belonged to the hotel. We really had a good time.
- Karen (10/5): - I stayed one night at Gaia at the end of March. It was really such a wonderful and relaxing experience. I had a facial and massage at the spa, and the service was so warm and personal, with charming tea and cookies. The breakfast buffet was delicious and had a lot of variety, plus espresso drinks, dinner at the Italian restaurant was impeccable, with tasty wine. The water massage pool was larger than I expected, and the hot tubs were amazing! With dry and wet sauna, indoor and outdoor tubs of varying temperatures, and a nice lounge room for relaxing, the gender-separated hot spring areas really exceeded my expectations. I was less impressed by the room itself -- it was modest in size and the window was small, making it feel dark and cave-like. However, the room did give a cozy and private retreat feel, which suited the resort well, so I would definitely still go back. I was also initially disappointed that the outdoor pool is closed from Jan-Mar, but the staff were so accommodating and helpful, and there were so many other water features, that I was ultimately super happy with my stay and very satisfied with everything. Highly recommend for a relaxing getaway! I didn't even leave the hotel!
- Ruoruo (8/5): - Nice hotel…Recommend the shuttle bus services in the weekday. The shelf of the bathroom can’t put the cell phone on because of the level.
- Pedith (8/5): - The room is small but staff are helpful and nice. The public hot spring facilities are excellent. Restaurant options are very limited.
- Verified traveler (8/5): Lovely hotel, questionable 5-star rating - This is a lovely hotel situated at the top of a hill nestled in the Beitou district of Taipei. Here’s my review! 1. Customer service - THE BEST. Professional, polite, accommodating. 2. Room - this is where I did not understand the 5-star rating. It was fine, but, for example, the king-sized mattress was 2 twin beds set next to each other and the midline seam was totally obvious, especially because one of the mattresses was higher than the other. The windows were very small, both in the bathroom and bedroom, so it felt very confining and stifling. 3. Piacere - The included breakfast was stellar. The buffet selection was very diverse and they also provided an entree meal. The quality of the food was excellent and, of course, the service was amazing. 4. Hot spring - The public hot spring room was very clean, and beautiful. I only used the outdoor open air pool for a soak and it was so lovely. I used the in-room tub once as well, which was calming. Overall I enjoyed the stay and hotel very much, but considering how much it cost, I felt there were a few details that could have been improved (e.g. the mattress)
- Jane (10/5): - All the staff are so attentive and excellent service. Very detail oriented hotel, with heated toilet seats, treats in the room, easy access to hot springs. Would highly recommend!
- Kim Wai (10/5): - It’s a bit distance from the main MRT station but they offer shuttle bus every hour to and from the Beitou MRT station. It’s very close to the Thermal valley and the Hot spring museum (less than 4 minutes). The facilities were nice and the staffs were attentive and super friendly. I would recommend my friends to come here.
- Chun Yin (6/5): - Price is relatively high
- TEO (8/5): - Hotel is surrounded with many beitou eateries and can be reach by walking. located on a hilltop and need to climb up and down; good exercise. breakfast is and extensive and good. a few dining outlets available in the hotel. room is very comfortable. hotel has good ambience, decor and is cosy. hot spring available outdoor and in room. have gym and spa. hotel provide shuttle service between hotel and beitou MRT station; also imprompt to upon request. staff service were excellent and knowledge; feel welcome. will back again. thank you, Gaia Hotel.
- Dongping (10/5): - Great place for relaxing weekend Private hot spring in our own room, with nice green view. Awesome staff! Food and service are memorable in the western restaurant. Walking distance to Beitou park, library and Beitou hot spring museum. Definitely will come back to try their water spa.
- Gonzalo (10/5): - Best place for hot spring experience in the Taipei area. We are planning to go back once a month.
- YENLING (10/5): - 住宿部分很滿意， 不過晚餐地點悶熱空氣不好，服務人員表示本來就這樣無法改善
- HSING JUNG (10/5): - Very friendly staff and convenient location
- Chunchi (8/5): - Breakfast is not very good. The bathtub is small.
- Hsin Han (6/5): - Not worth for Ntd$14000 but Ntd$ 6-7k will be acceptable!
- Verified traveler (8/5): Good stay - Good experience to enjoy the hot spring , especially the outdoor one. Breakfast shall come with more variety of food or choices .
- Verified traveler (6/5): OK place for a short stay. - OK hotel for a short trip outside of city center. Book the Fenglin room with a mountain view according to website. Accidentally booked twin room which was remedied by hotel staff. Got inside room and had a small window facing the mountains which was nowhere near the bed. Also, bathroom window and bedroom window were immediately over some plastic/metal roof thing which was unattractive. Felt a bit cheated of this "mountain view" especially since I paid extra for it. Dinner was good and tasty. Overall service was good except for breakfast. My girlfriend ordered the scrambled eggs, but on 4 different and separate occasions, the waitress came by with someone else's order and asked if we ordered it, to which we said no, we ordered the eggs. There is no sense of organization for breakfast, which was also uneventful. Limited selection and the selection that was presented wasn't even good. However, swimming pool and private hot springs inside the room were good.
- Cindy (2/5): - Public hot spring is too dirty and reasturant staffs do not speak english
- JR-WEI (8/5): Nice experience! - Everything was satisfied including the food. Only the is a little smaller than I expected.
- Hao Wei (10/5): Nice at all - Super nice experience with Gaia Taipei! We will come back again!
- Kunpajee (10/5): Awesome stay - This is one of the best stay I have. Everything is hassle-free. The service is so great. The location of the hotel is in the residential area - away from train station, but there is a short-cut that you can walk from the hotel which leads you to Beitou Library in less than 5 minutes. The area shuttle is also very helpful if you want to get around.
- MK (8/5): - Except that the location is relatively remote, everything is quite good...especially the dinner!
- Joseph (10/5): - We have our own hot spring tub in the room. The four-storey high library is amazing. Staff always welcome us with smiles! Foods and service are good too! Definitely a place to relax and enjoy ‘onsen’ or hot spring.
- Milahanilzah (10/5): - Great service from staff. Very thoughtful and mindful of our dietary requirements.
- Verified traveler (10/5): - Everything was great, staff are very helpful. They found me an extra box to pack my stuff and prepare tape too, very considerate
- Verified traveler (8/5): - The pools were closed throughout our stay. According to the hotel it was due to their typhoon and maintenance. Still it was a shame.
- Verified traveler (10/5): Great trip - We were upgraded on arrival and they prepared a cake for my birthday. Thanks Yvonne! Public guest hot springs were great with sauna and steam room but we also enjoyed the hot spring in our room.
- Verified traveler (10/5): - Staff is very friendly and helpful. We love the complimentary dessert for our wedding anniversary. The hot spring facilities are clean and excellent. The only problem was that it was difficult to control the temperature of the public showers.
- Verified traveler (6/5): - Was disappointed to see that the actual "Qiyan" room we were given was much different from the photos of it. It seemed much smaller and didn't have the mirror in front of the bed.
- Verified traveler (6/5): - The hotel customer service is excellent, beautiful design and the hot spring spa is ok， but the property location is not convenient, located up on a small hill and walking around was quite challenging especially going out to find restaurants and shops nearby. MRT is not a walking distance especially during summer time when the weather is very hot and humid. Breakfast was very disappointing very limited choices we had to take the shuttle bus to nearby town for a second breakfast. Didn’t bother to return the next day for breakfast.
- Verified traveler (10/5): - Option to enjoy the private in room onsen or public onsen. Public onsen was pretty much empty. The property was clean and well maintained
- Verified traveler (10/5): - swimming pool is good as well as hot springs pools
- Verified traveler (10/5): - Excellent facilities and friendly staff!
- TufuEgg (10/5): - Very good 👍👍👍 Spacious room, comfortable, relaxing and peaceful.
- Verified traveler (10/5): - The Gaia is a lovely hotspring hotel. We received excellent service from all the staff and thoroughly made or stay enjoyable. We also received an upgrade when we arrived, which was a pleasant surprise. Our room was perfect. Especially with the private bath and very comfortable bed. The breakfast, afternoon tea and bar were high quality and delicious! I wish we stayed here longer. We will be back here for sure!
- Verified traveler (8/5): - Early check in was very expensive. It would have been more convenient if they were able to at least include breakfast which was included in our original reservation.
- Jill (10/5): Gem of a find - The hotel staff were extremely gracious and helpful. The hot rock massage was an amazing and wonderful experience. The public hot springs at the hotel offered indoor and outdoor hot mineral pools. The food at the Chinese restaurant was excellent. Breakfast buffet offered a variety of Chinese foods and tasty smoked salmon. There are few Americans that stay at this hotel, however, I recommend the hotel to all my fellow countrymen.
- Verified traveler (10/5): Pleasant Stay at The Gaia - We had a great stay at The Gaia. Staff were extremely friendly, the hotel was nice and we loved the extra touches they provided (evening turn down service, complimentary drinks and snacks in the room and both indoor and outdoor slippers for when you visit the public springs downstairs, etc). The location was also good - on a hill where it’s quiet, overlooking the city but also a quick walk to the metro (there’s a shortcut that’s not shown on maps that makes it really easy). Food at the hotel was also good- we did dinner and breakfast there, both offered plenty of delicious options. We will definitely be coming back.
- Pogo (8/5): - Nice hotel with a wonderful hot spring facility. Staff members seem to try hard but the service is not quite at the level expected of a hotel in this price range.
- Verified traveler (8/5): - Service was amazing but housekeeping has issues. Maid service never came back after we said we were leaving.
- Verified traveler (10/5): - Everything is good.....thx for every member.......
- Verified traveler (8/5): - Pro The staffs are super friendly and I enjoyed talking to them. The room comes with a lot of freebies. Room is clean and spacious with private onsen bathtub. Con The restaurant/food options aren’t the best but you can dine somewhere else. The public outdoor onsen doesn’t have a good view(at least for the men side).
- Cheryl (10/5): - Good service, very nice people and willing to listen to customer
- JULIE (10/5): - It was our third time staying in the hotel. The property was well kept; room was very clean and comfy. We got upgraded to the highest grade of room which was definitely exceeded our expectation. Hotel staff were all very friendly and helpful. Breakfast and dinner were of high quality and great taste. Will for sure come back in the future.
- Verified traveler (10/5): - It’s just the breakfast is lack of choice for my daughter since we stayed for 4 days. Anyway, it’s a pleasant stay. Thanks to Gaia and their staff.
- sarah (10/5): - This hotel is phenomenal. Exceeded expectations. Huge room, comfortable bed. Huge bathroom. The in room onsen is absolutely incredible. The service goes above and beyond. Not a single bad/negetive thing about our stay. Cannot recommend highly enough. Simply outstanding. Perfect place to relax. Thank you thank you thank you Gaia!
- EmilyY (10/5): - The staff was very nice. Our Room Manager Marco was very attentive. We appreciated their hospitality. The room is very nice and we loved the in room hot spring.
- Jerry (10/5): Amazing stay! Will return again. - An oasis of comfort and retreat where we enjoyed great facilities. Excellent service staff at the front door and throughout the hotel. They were welcoming, attentive and helpful. We were upgraded on arrival. And, though we checked out at the usual timing, we were allowed to use the hot spring to freshen up before the night flight. Location of the hotel might be a way off but they provide a shuttle service to the nearby MRT station that connected us to explore Taipei.
- Frank (10/5): Great hotspring hotel - great hotel facilities, great staff! the hotsprings fantastic ... great pools ...
- Amy (10/5): Excellent service with affordable price - I haf a perfct stay at the Gaia. Staff is very helpful which allow us to late check in/out . Hotel room was clean n with good space, love the privite in room hot spring , i have mentioned this ttip is to celebrate bday of my boyfriend and they have prepared cake on our arrival , thank you so much for that! They got free ahuttle back to Beitou station , but if you are in a rush , it just cost you 2-3 min by taxi . Will definitely be back! Thanks, Amy
- Gerry (10/5): Fantastic relaxing stay - Great hotel. The hot springs (exclusive for hotel guests) were amazing with in/outdoor pools and sauna,cold plunge and steam room. Also the hydrotherapy and outdoor pool was relaxing and has a nice view of Beitou. Staff is super helpful and friendly - Wen at front desk, Marco the manager and the doormen went out of their way to help us around and answer questions. Helped book train tickets and had a free shuttle to the train station. Room had good amenities including a hot springs soaker tub and the complementary snacks, dessert and beer/ juices are a nice touch. Breakfast was very good with western and Taiwanese choices. Great hotel in a nice area of Taipei.
- Verified traveler (10/5): Excellent service, a relaxing experience at gaia - Service was impeccable and staff went out of their way to assist with info abt the hotel facilities and surrounding area.the hot spring facility, both public and in hotel room was beautiful. Would love to go again.
- Verified traveler (10/5): - we can' t use swimmiog pool. we Look forward to swim
- Erik (10/5): High quality worth the price. Beautiful hot spring - I was looking for a hot springs hotel which had its own spa area. This hotel did NOT disappoint. I was there during the week and so it was very quiet. I was often the only one in the spa area. Beautiful outside spa, just past the indoor spa. (I didn't appreciate the falling snow/soap bubbles because the fan blower made so much noise). Restaurant prices were expensive, but I did enjoy the vegetarian set course. Complimentary:evening drink, afternoon snack, non-alcoholic drinks in minibar, snacks, coffee maker, movies, WiFi. Nice to have hot springs bath in the room, too. I would definitely return. I'm happy I planned 2 nights, 1 is not enough. Nice architecture and design. Highly recommended.
- Audrey (8/5): Excellent Customer Service - It was a pleasant stay made possible by the excellent customer service I have received from every staff I have come in contact with at the hotel, from the shuttle bus driver, to the very courteous staff at the reception and helpful staff cleaning up my room. I wouldn't rate the hotel as luxurious, it was cozy having received such warm reception from the staff in the hotel. Breakfast was so-so, the shabu shabu dinner was excellent. Location of the hotel was at a quiet and peaceful area but made accessible by the shuttle service to the nearby Beitou subway station. I would love to return back to the hotel if given an opportunity to visit Taipei again.
- Larry (10/5): Nice Beitou hotel with in-room hot spring tub - Nice hotel, nice staff, very good restaurant, the library with three sides of book wall is amazing, hot spring facilities are good, the outdoor hot spring pool was built in Japanese style, decent and comfy.
- Charles (10/5): Great Hotel in Beitou! - This is a great hotel-- very clean, well decorated with an excellent hot springs bath area. There are three restaurants on the premises; the Chinese restaurant strangely didn't have lots of options for a single diner (or maybe I misunderstood). Close to Beitou park and all attractions, with a free shuttle to take you to either Beitou or Xinbeitou stations. Breakfast was included, and was excellent. My only complaint is that the beds were way too firm for my liking, but otherwise, great stay!
- Verified traveler (8/5): Expensive hotspring hotel - This hotel is expensive considered its size and facilities provided. It has 3 restaurants but they have limited number of tables and not very spacious. The breakfast does not have much choice and the presentation of the food is not very impressive. We had a corner room and it’s small with small windows. The king bed is not a real king bed, it is a combination of 2 twin beds. The size of the room is small that it can only fit 1 night table. The bathroom is clean and have all the amenities. The hotspring bath is inside the shower area. I am disappointed to see that the bathroom window is so small with no view. I feel like I am soaking in a tub facing 4 walls. At night, the vent blows out so much air despite that we switch it to warmer temperature and the lowest fan mode setting. I need to cover my head with a towel to avoid the wind blowing directly to my head. Also the soundproof of the room is very poor, I can hear people talking next door. The hotel offers free movies which is very nice as there aren’t much facilities to use inside the hotel. Overall, this hotel is very pricey for the facilities, room condition and services it offers. I will not come back again.
- Mel (8/5): Beitou Hot Spting Hotel - Hotel had a warm and cosy feel. Staffs were very pleasant and polite. Hotel amenities and snacks was good. They even provided shuttle services to & from the hotel. However there were no directions or instructions as to where to wait for the shuttle bus, as well as the operating hours. So when we arrived, we were clueless and had to take a taxi instead.
- harris (8/5): good hot spring hoel - nice hotel with very friendly staff, room a bit small compare room rate.
- Verified traveler (10/5): Nice experience - Hot spring tub in the room was amazing, as they are on the thrid floor (public indoor and outdoor pool). My only disappointment was the breakfast, taste was bad especially the beef (I forgot the name).
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