Hotel Mansion del Cantador

Location: Cantador 19, Col. Centro, Guanajuato, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Packed lunches
• Solarium
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Reception hall
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Junior Room

  1 King Bed

  Located on the top floor with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Safe and desk

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Location - top floor

• Double Room with Two Double Beds

  Rooms feature a fan and desk, and have a private bathroom with a hairdryer, shower and free toiletries. Please note the price is based on 1 or 2 adults. Maximum capacity is 4 people, including children (see Hotel Policies for supplements).

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hand sanitiser

• Junior Suite

  Suites feature a a flat-screen TV, seating area, coffee maker and mini-bar. There is a fan, desk and private bathroom with a hairdryer, shower and free toiletries. Please note the price is based on 1 or 2 adults. Maximum capacity is 2 people, including children.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Hand sanitiser

Guest Reviews

• Luis Javier (10/5): - Calidez de los empleados restaurante Que no tiene estacionamiento, pero eso ya esta especificado en las características del hotel
• Jose humberto rojas (2/5): - Es bonito tiene buena ubicación y el personal amable Tenia plaga de cucarachas y en una de las 2 habitaciones que reserve tenia chinches se le pidió al personal nos cambiará la habitación
• Joao Tagino (7/5): Muito ruim - Cama Banheiro horrível, sem ar condicionado, equipe muito ruim. Um lugar pra nao ficar Hotel bem ruim
• Ricardo Eugenio (7/5): -
• Salinas Perez (9/5): -
• jun (9/5): - 接待人员热情，虽然语言沟通有障碍，但解答问题依然很耐心。 有电梯，房间宽敞，布局合理。洗澡水很好，卫生间干湿分离。 最方便的是酒店后面公路边设有公交站，可以乘公交车前往长途汽车站，票价10比索。 房间里没有电热壶，无法烧开水喝。位置在老城边上。
• PEDRO DAVID (9/5): Buena calidad - precio - Bien situado , buena calidad precio Poco parking
• Villanueva Luna (10/5): -
• isabel (6/5): Hotel muy básico - Un hotel muy básico, requiere mantenimiento. La luz del pasillo no se apaga toda la noche y lo delgado de las cortinas permite la entrada de luz toda la noche .
• Ramirez (10/5): -
• martha elizabeth (9/5): -
• Gerardo (10/5): -
• Maria Margarita (10/5): Excelente hotel y trato de su personal - La atención del personal, todos muy amables, Así como la ubicación. No cuenta con estacionamiento y faltan algunos accesorios de baño para colgar toallas y poner artículos personales
• Diana (10/5): -
• Israel Lopez A (3/5): No me vuelvo a quedar en este hotel - La ubicación Jamás acepten la habitación 106, ruido toda la noche, no pude dormir, tiene una clínica al lado y los tanques de oxígeno hacían mucho ruido, al menos cada 2 horas durante la madrugada me despertaban, además el baño del piso de arriba hacia ruidos extraños en la tubería. La cama esta bastante deteriorada, los colchones se nota que no los han cambiado en mucho tiempo. La pantalla de TV es como de 13 pulgadas
• Eduardo (4/5): Will not stay there again. - Breakfast was good, dining area clean and bright, staff at breakfast friendly, location was good The room was stuffy and dark. All windows opened into the interior of the hotel. No outside windows. The hall lights were off and the hall was dark. When using the bathroom shower, the shower leaked and water spread all over the floor. There were no hand towels. There was no shampoo, body wash, or hair drier.
• Jazmin (6/5): - I never leave reviews and just know i wouldn't stay again
• Eduardo (7/5): ???? - Ubicacion al centro instalaciones
• Luli (7/5): Caro en relación precio- servicios -
• Barbara (10/5): - All the staff was wonderful! We enjoyed our stay there.❤️
• Roger Gregorio (10/5): - Que incluya desayuno y con un sabor delicioso
• Héctor (9/5): -
• Frank Gomez (9/5): - El hotel esta céntrico, es muy cómodo en sus espacios dentro del hotel y de la habitación que nos asignaron, el desayuno muy rico!!! Podrían mejorar en la calidad de los colchones y les vendría muy bien aires acondicionados en la habitación!!!
• Salvador (10/5): SalvadorGonzalez - Easy access to tunnelto get down to No space to unload luggage and guests
• Eduardo (10/5): - Excelente hotel los desayunos muy ricos y la limpieza
• EUGENIA NOHEMI (8/5): Habitaciones 406 407 y 408 - Austero Todas la noche se escucho un ruido como de caldera tan fuerte no me dejo dormir habitaciones 406 El ruido de su escape de caldera .no hay aire acondicionado
• Luis (2/5): - Es una propiedad descuidada y sin ningún tipo de logística que corresponda al precio cobrado. Su personal hace lo que puede, pero en general es una propiedad en deterioro y requiere una remodelación y re construcción de su experiencia
• Mayra (4/5): Not what was advertised - Very outdated towels very stiff and the room smelled humid
• Estela (10/5): - El personal muy amable
• Dritjon (10/5): - Nice hotel
• Valeria (10/5): - En cuestión del hotel muy bonito, muy amable todos, solo el ruido de las máquinas del IMSS de a lado.
• SAMUEL (8/5): Bonita estancia de Cuaresma - El servicio es insuperable. Los recepcionistas son siempre muy amables y atentos. Las camas pueden ser más cómodas. Al menos la habitación es muy limpia.
• Silvia Sarhai (10/5): - El lugar es muy tranquilo y es fácil llegar al centro
• jose (6/5): - We like the are us pretty close to the mommy museum the center the Callejón del beso etc. what we don’t like is the towels of the hotel are so hard the beds mattres are hard. Also if you bring kids pls keep the away from the glass in the vanity from the room the not safe my son accidentally broke. And if you do they will charge 500$ on your card and 100$ cash.
• GuanajuatoBob (10/5): High quality place - The location is on the the Parque del Cantador, one of Guadajuato's examples of the Porfiate. It is within walking distance of most of downtown, although the Embajadores area is a bit of a hike. It's an older place that has been kept up well. The place is clean, and the hot water is good. The WiFi could be a little better, and the TV, which is on the air, isn't very good. The staff is very helpful. Breakfast is included, and it's good.
• Zhong Hang (8/5): - only one night for the airport, good location in the city
• yolanda marie (6/5): - Hotel was okay . door to room is very flimsy kinda scary anyone could pop the door open . food was okay . kinda weird to be out and get back to hotel @midnight and hotel doors locked and lights off never been to a hotel that does that . we literally had to pound on door to get in. look like we woke up whom ever opened door to us because it was dark in waiting lobby that to me is not right a lobby should always be opened plus a staff member at desk.
• María (10/5): - Tranquilo, hay un parque en frente
• Fernando Gabriel (4/5): - Aparece muy bonito en Internet pero la verdad es de que no muy pequeña la habitación, no agarraba el wifi, me esperaba algo mucho mejor por lo que pague
• Sergio (8/5): - Me gustó el trato muy amables. Lo que no me gustó es que hacen mucho ruido las camas y a parte que entra mucho ruido externo.
• María de los Ángeles Reveles (8/5): - No tiene estacionamiento. La cerradura de la puerta de la habitación se descompuso y no podíamos salir. En la regadera se salía toda el agua por los lados.
• Zihan (10/5): Exceptional -
• Luis (4/5): - Habitaciones pequeñas, mucho ruido en las noches, huele a drenaje, habitación huele a humedad
• Norma (6/5): - Hotel is old and dated. The stay was average. Beds were not comfortable and bedding was ripped. Smallest tvs I have ever seen and they had horrible reception Staff were not very helpful and short when asked a question. Wi-fi was horrible and I had to go to a cafe to get my work done. They had different passwords and servers per floor and none of them worked. Ended up going to a different hotel for night 2
• Belén (10/5): - Fue una estancia súper cómoda el desayuno muy rico, y súper bien la ubicación. Mil gracias
• Lao (10/5): - Buen hotel, el personal es atento y amable. Incluye desayuno es bueno. Lugar céntrico.
• Maria (6/5): Too much noise - Too much noise from the kitchen very early, and noise at night from the rooms next door. It was difficult to sleep and the mattresses were hard and uncomfortable.
• Profe (8/5): - La zona
• Martin (8/5): Very good -
• Leonor (8/5): - Buen servicio y económico
• Ale (10/5): - Muy buen servicio
• Jesus (10/5): - Es agradable
• Miguel (10/5): - Muy buenas instalaciones el personal muy amable a muy buen precio por la zona
• Jonathan (9/5): Great location to explore Guanajuato - Loved the location, helpful staff
• Ying (9/5): Superb - The hotel is very quiet, the rooms are clean and tidy, and the breakfast is delicious. Highly recommended.
• Eder (10/5): - Excelente ubicación y atención del personal. Muy limpio todo
• Oscar Osvaldo (10/5): - Excelente y muy céntrico
• Ana (4/5): - Retirada del centro
• Luis Francisco (8/5): - Solamente el ruido en el hotel es muy invasivo tanto en la habitación como en alrededor del hotel
• Samantha (8/5): - Todo excelente, no cuenta con estacionamiento pero hay varios públicos a los alrededores
• Sergio Eder (10/5): - A 5 min del centro, es seguro donde esta el Hotel.
• Gina (10/5): - NC
• Abish (10/5): - Nos encantó el trato del staff y la consideración hacia nosotros, nos dejarpn hacer el check-in antes de la hora indicada
• Esmeralda (8/5): - Muy limpio y el staff es exelente pero no habia ni shampoo ni body wash en las botellas del baño..
• Roberto (10/5): Muy recomendable - Muy buena estancia, el hotel es comodo y cuenta con lo indispensable, tiene muy buena ubicación esta todo muy accesible
• Berenice (10/5): - El personal fue muy amable durante la estancia.
• Luis (10/5): - Una muy buena opción de hospedaje cerca del centro de Guanajuato.
• Armando (8/5): - Muy bien
• Celia (10/5): - Lo único que no me gustó es que no tiene estacionamiento. Por todo lo demás está bien.
• Alex (4/5): - No me dejaron dormir, por el ruido en general del hotel
• Alma (4/5): - Se escucha mucho el ruido de el pasillo y las otras habitaciones, el baño súper viejo, no hay donde poner el papel, no hay donde poner toallas, estaba todo encima de la taza de el baño, la limpieza muy bien y el personal muy amable.
• Karina (6/5): - Exelente trato de todo el personal y limpieza siempre con facilidad para llegar a todos los lugares muy seguro y tranquilo el lugar
• Valeria (10/5): - Me gustó la ubicación
• Ericka Guadalupe (10/5): - Que esta muy centrica!!
• Maria T (6/5): - Our room was located next to a building that made a loud "boom" and it was startling. Also, it was a bit uncomfortable that out bathroom window faced the hallway. From outside our room, we could see a room's, that was right below us) toilet seat. It was clean.
• Nghia (9/5): Superb -
• FrVeillard (10/5): Friendly and good place to stay - Friendly clean [lace, easily accessible from the bus depot by bus or taxi, close to the historic centre, and a good breakfast comes with the room. Friendly and helpful staff. I enjoyed the terrace on the 5th floor, it has a good view of the city, if you need to buy something there is a shopping mall only 200m.
• Luis (8/5): Good location. Friendly and helpful staff. Away from the noise for those who we’re light sleepers. Not a five stars hote - Location. Away from the noise of city center. N/A
• Jean-Guy (8/5): - Somewhat far from the attractions
• Anita (10/5): - This property was close to many places within walking distance, the food was very good. Overall very happy.
• Guo (7/5): Not so cost-effective as expected - 1. The location is good and close to various attractions with walk distance. 2. The employee is nice and friendly. 1. The Wi-Fi is not good at 4th floor and the hotel cannot fix it. 2. Not so much breakfast options to choose.
• Thora (8/5): Very good - The included breakfast was fabulous and the location was excellent. Room was spacious enough. Hotels need to update their booking.com information. Supposed to be a coffee maker in the room and there wasn't.
• Normand (9/5): Overall we had a great experience. - The breakfast was good, but we would have liked to have more variety. The bed-sheets were not completely clean.
• Rose (8/5): Charming Historic Hotel - Nice historic building with charm and friendly staff. The free full breakfast was delicious. Only problem was windows open to the hallway with no outside light or air.
• Brady (10/5): Exceptional -
• Yang (8/5): Very good - The location is good, the breakfast is ok, staff is friendly, the view outside the hotel is beautiful. The room is a little bit cold.
• Melisa (9/5): Fast and easy stay - Property was in walking distance from a lot of things. Some rooms do not have a window.
• maria (2/5): - Not what I was expecting! I booked this hotel one day before travel to Guanajuato, I read only 2 reviews and they said it was a nice hotel and great experience, I should’ve kept reading more. When we arrived and saw the location didn’t like it but I thought it will be better inside! Nope! The staff was great but once we got our key with like a ruler thing hanging I don’t know how to call it. When I opened the door WOW! It looked old 2 windows in the room one looking to another wall,and another to the hallway. No phone to call the lobby I had to go down for roulette paper because they only leave one roll, the tv we could only watch 3 channels blurry, super thin blanket had to asked for an extra. You could hear EVERYTHING from the hallway, next room, and the next room, a lady was taking a shower at 7 am singing and we would hear it as if she was next to us. There was a dinning chair in case we needed one 😂. And we were told that our rooms were just remodeled, I can’t imagine how the rest of the rooms were. If you want to spend $20 dls more you could get something better at better location in zona centro.
• Rosa (7/5): Good - Breakfast was very basic, compared with many other places in Mexico
• Joke (8/5): Very good - The hotel is very well located, in a quiet area, not too far driving from the bus terminal and on a walking distance from the Mercado Hidalgo and the historic centre. Room was clean and comfortable, with hairdryer. Breakfast was tasty, and the bread was better than elsewhere. And the mercado is near if you need extras like fresh fruits. The windows of my room did not face the outside but only the corridor of the hotel. So I did not get fresh air from the outside.
• Daan (7/5): Good -
• Enrique (8/5): Placentero - Nos gusto la ubicación del hotel - las personas en recepción muy amables .
• Marcia (10/5): - The service of the staff was wonderful! The breakfast was formal sitting & very delicious. The location was perfect. Everything we had hoped to see was within walking distance and yet the hotel was quiet due to a lovely park right across the street. I would highly recommend this hotel! Thanks to the great staff and location!
• Verified traveler (6/5): Good for family - Good location, not far from downtown, and customer service was excellent. We would definitely return but when the weather is cooler because it was hot in the room.
• Scott (8/5): - What I did not like was that our room did not have a window to the exterior, only to the interior hallway. It was difficult to get air movement through the room in order to cool it down.
• sandra (10/5): - Muy limpio serca de todo caminando podíamos ir a los lugares importantes. El area muy tranquila un parque enfrente muy tranquilo de noche y de día. Lo único que no nos gusto es la comida chilaquiles huevo y frijoles que es el desayuno incluido todos los días. no avía variación. Y los pancakes y fruta te la vendían. Pero todo bien muy hamables en recepción.
• CECILIA (8/5): - Todo el servicio de personal muy amable y limpio local
• Arnold (10/5): - Like everything about the property
• Jaime (8/5): Very good -
• Rosa (3/5): no parking available - nearby attractions to noisy disturbance the peace of sleeping time

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