BG Hotel Pamplona
Location: C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610, Palma de Mallorca, ES
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover a tranquil oasis at BG Hotel Pamplona, nestled just minutes from the stunning Playa de Palma.
Indulging Spa Retreat
Unwind in our full-service spa, offering rejuvenating massages, body treatments, and luxurious facials designed to refresh your spirit and soothe your senses.
Recreational Paradise
Dive into relaxation with access to our outdoor and indoor pools, plus a hot tub perfect for unwinding after a day of exploration. Enjoy our scenic surroundings while sipping refreshing cocktails at the poolside bar.
Culinary Delights
Savor delectable meals at our onsite restaurant or indulge in room service for a cozy night in. Start each day with a hearty buffet breakfast available for your enjoyment.
Don’t miss out on this exceptional experience – book your stay today and create memories that will last a lifetime!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Full-service spa
- Boat tours nearby
- Fitness facilities
- Health or beauty spa nearby
- Express check-out
- Parasailing nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Street parking
- Concierge service
- Outdoor furniture
- Steam room
- Elevator
- Fitness facilities
- Golfing nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Television in common areas
- Scooter/moped rentals nearby
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Parasailing nearby
- Mountain biking nearby
- Full-service spa
- Wedding services
- Pool umbrellas
- Ecotours nearby
- Billiards or pool table
- Tours/ticket assistance
- Snack bar/deli
- Turkish bath/Hammam
- Playground on site
- Computer station
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Boat tours nearby
- Banquet hall
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Wheelchair-accessible on-site restaurant
- Bicycle parking available
Rooms Available
-
Standard Triple Room (2 adults +1 child)
2 Twin Beds and 1 Twin Sofa Bed
183-sq-foot room, furnished balcony with garden views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite (Spa Access)
2 Twin Beds
215-sq-foot room, furnished balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite (Spa Access, 2 Adults + 1 Chlid)
2 Twin Beds and 1 Twin Sofa Bed
215-sq-foot room, furnished balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Single Room
1 Twin Bed OR 1 Large Twin Bed
161-sq-foot room, furnished balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio (SPA Access, 2 adults)
2 Twin Beds
183-sq-foot room, furnished balcony with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio (2 adults and 1 child)
2 Twin Beds and 1 Twin Sofa Bed
Furnished balcony with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Double Room
2 Twin Beds
172-sq-foot room, furnished balcony with garden views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite (Spa Access, 3 Adults)
2 Twin Beds and 1 Twin Sofa Bed
215-sq-foot room, furnished balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double or Twin Room
2 Twin Beds
172-sq-foot room, furnished balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room, Partial Sea View (Lateral)
2 Twin Beds
172-sq-foot room, furnished balcony with partial sea views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room, 2 Twin Beds, Pool View
2 Twin Beds
172-sq-foot room, furnished balcony with pool views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Jorge (10/5): - Everything was ok
- Darci (2/5): - Horrible dirty l, bed bugs and terrible service
- Mohsen (10/5): - Four stars hotel in an excellent location, friendly, helpful staff. We had a good room with balcony and nice view. Tap water isn't suitable for drinking, so it's an idea to get bottled water as soon as possible, there's a supermarket nearby.
- georgia (10/5): - Staff were polite and friendly, pool is lovely! Nice music playing, warm water, clean, cool floating bean bags, nice plants and trees, clean rooms, nice bathrooms. I’d recommend here and will come back again. So close to the beach and shops, quiet, and nice.
- Allan (10/5): - Everything was excellent during our stay at this hotel. The staff were friendly and very efficient at taking care of our needs. The room was spacious and well appointed. It was less than a 5 minute walk to the beach and a very good selection of shops and restaurants. It should also be noted that the buffet breakfast exceeded expectations.
- Terje (10/5): - Great facilities, excellent food and very friendly staff. Only negative we found was that the training facilities was very poor (training room should be upgraded), apart from that it was top notch!
- Hugh (10/5): - Really enjoyed our stay, hotel ticked all our boxes, staff friendly and always available, hotel clean and tidy, good location, decent breakfast buffet lots of choice. Pool no issue with getting beds, drink and food available to order to your lounger. As I said right at the start really enjoyed our stay, will definitely return.
- José (10/5): Super bien - If you así in spanish will be better for the next time
- William (10/5): - I had a really great stay here. The hotel and area seems very popular with German guests but I did not find myself unwelcome anywhere. Room was very clean and quiet, area was far enough away from any noise yet very close to the beach
- Zahid (10/5): - Great customer services, excellent location and lovely place to stay!
- Natasha (10/5): - Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much
- Neil (10/5): - lovely property in great location with helpful staff
- Caroline (10/5): - A lovely hotel with super rooms, clean and fresh smelling areas. Staff were helpful and friendly. The food was nice, good choice and tasty. It could have been a touch warmer but there was a microwave so you can heat it up. The evening entertainment was nice and the use of the spa, indoor pool and how close it was to the beach. The only downside was that the lovely big pool was freezing cold!
- Neil (10/5): - Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.
- Karen (6/5): - Staff were not upfront about keeping receipts to get the deposits back for the safe and beach towels.
- Marcus (8/5): 6 days stay in August 2024 - The AC was a bit noisy so it was hard to sleep when having it on max power (which is a must when it is +40 degrese outside). The gym equipment was in a really bad condition and must be changed to more modern. An AC must be installed in the gym as well. The rest of the hotel was very good, especially the food.
- Tara (8/5): - The hotel is lovely but the spa is a rip off. Don’t recommend getting a facial
- Verified traveler (6/5): - Hotel split in two buildings indoor pool not great. Hotel next door had a party at night so was noisy Def not luxurious hotel but would say value for money. Receptionists were nice
- Natasha (10/5): - Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning
- Angelica (8/5): - All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.
- Tamer Elias (10/5): Amazing hotel - We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly. Love it.
- Verified traveler (6/5): - Terible man when we checked in. The breakfast was ok, not more than that.
- Edvardas (8/5): - Good location, good breakfast but problem with agressive mosquitoes every night full room because air-conditioning working bad also mini fridge in room absolutely scrape
- melanie (8/5): Lovely friendly staff. Nice hotel - Lovely staff. Lovely breakfast. Lovely pool. Hotel clean. The room was clean but outdated & abit tatty.
- Olga (10/5): - All great
- Cheryl (10/5): - Close to beach
- Dianne (10/5): - This hotel was lovely. Well located for shops and bars but without being too near as to be disturbed by noise. No rush to get sunbeds - there were always some available. Food was lovely and drinks were competitively priced at the pool bar. Food was very good and staff were nice. I would recommend this hotel.
- Lisa Marie (6/5): - This property is just OK. I don’t think I would classify it as a four-star property more like a three star . The rooms are suitable. However, the beds are very hard I can almost sleep on anything, and I ended up with a sore back at the end of my week. They are very chintzy at this hotel. I asked for some more water and she said at the front desk that you only receive two bottles per stay, give me a break. In addition, there is a room safe however, there is no key when I inquired about that they’re charging you for the key. There is also no iron in the room where they are charging you an additional cost to use that iron for rental. There is no kettle in the room or no espresso machine , there’s so many other hotels that have the basic necessities apology as previously mentioned with no additional charge that I can’t understand why anybody would choose this one . The breakfast is OK however, I struggle to find anything healthy at the Buffay other than one day that they provided some smoothies . I tried to take a dip in the cold pool in the under covered area, and as I was sitting on the side of the pool area, I was attacked by an ants nest on the pool deck . I’m not sure what kind of ants these are but they were the biting kind.
- Tom (10/5): BG Pamplona - This is a GREAT Hotel venue with excellent amenities. Great breakfast, nice pool and bar, wonderful staff, one block from the beach and outside bars and restaurants. It has ONE outstanding weak link: they want to charge you $18 euros for a key to the room safe which in any other hotel room would be a complimentary amenity in the room. This flaw is ridiculous and unacceptable in 2023.
- Curtis (8/5): Good not great - It was a comfortable stay with helpful staff, but the hotel is a bit dated. It is off-site from the beach, and the parking is just street parking. Which didn't feel the same as claiming off-site parking. The atmosphere is somewhat of an entertainment atmosphere, but it felt a little it wasn't high quality. We weren't there for that anyway, so it didn't matter but it was a bit loud at times as you were walking through the lobby. There is a nice pool, but it isn't near the beach and the surrounding buildings are relatively close.
- Karin (10/5): - Hervorragende Lage, sehr sauber und ein ausgezeichnetes Frühstücks- und Abendbuffet.
- RAYMOND (10/5): - The hotel is modern, clean and I’d return. Pool & Bar area was excellent and I really enjoyed the variety for breakfast. Very European vibe.
- Jennifer (8/5): - Good value for the money, but nothing special. No direction on parking in the area. Was very quiet due to off season, but buffet for breakfast was vast.
- Andrew (10/5): - The hotel isn't new but felt like it was . It's location staff and quality of the rooms , I would recommend to any traveller
- Martin (10/5): Sehr empfehlenswert. Super Essen - Upgrade auf Junior Suite erhalten. Super comfortabel. Zentrale und doch ruhige Lage
- Raphael (10/5): - Gutes Hotel. Grosses Frühstücksbüffet. Kommen gerne wieder!
- Albert (2/5): BEWARE - The front desk staff is not able to properly communicate in English or German, so you better speak Spanish and even if you do they will not be of any help. I asked where to get water and they sent me to a vending machine not telling me there was 2 free waters in the room. I asked how much breakfast was and they said it was included, sat down started to eat when a lady asked for our room number. She then tells us we need to go pay after we started to eat and after we were told it was free. It cost over 25 euros for 2 people.for their breakfast and thebfood was terrible definitely not worth the money. Final straw was the air conditioning broke, our room got to 40°C with no breeze coming from the outside. When we talked with front desk they said no maintenance available, no manager to talk to, no room to change to(B.S. because there were rooms advertised), no fan to give us and no refund if we leave. First the front desk lady said "it was working yesterday, why is it not today". I replied" i dont know I'm not an A/C repair guy". She then tells us since we booked our room through hotels.com we should contact them with this problem and have them fix it. YES because hotels.com is responsible for your air conditioning problems. Beware of this hotel chain, they do not care if you have issues/problems.
- Nelson (10/5): - The manager was very helpful. Great hotel near beautiful beach.
- Sabine (8/5): Très bon séjour - Très bon séjour, accueil très bien, propreté irréprochable, petit déjeuner garni. Différents espaces extérieurs pour se détendre. Emplacement de l'hôtel idéal pour la possibilité de transport public et l'accès à la plage, restaurants, bars, boutiques souvenirs...
- Stephen (10/5): Fab! - Lovely hotel and great staff
- George (10/5): 1dag utanför Mallorca stad - Junior sviten//helt ok utsikt Frukosten var mer än förväntat mkt bra. Mkt rent överlag i hela hotellet
- Peter John (10/5): - Overall immaculate
- mahan (10/5): Super hotel - Super sejour. L’hotel est propre et les employés très sympathique ! Ils parlent français allemand et anglais. Super petit déjeuné à volonté !! J’ai vraiment passé un agréable sejour
- Marian Daniel (10/5): - Had a really good time staying at this hotel and would definitely recommend. It had really good facilities, nice staff and an amazing breakfast.
- Reda (8/5): - Nice hotel . Friendly and helpful staff at the reception.Very good buffet for breakfast.The only drawback was the fact that we have to pay to have a safe deposit key! A 4 stars hotel should give this service for free !
- Catherine Elizabeth (8/5): - We love how friendly the staff were Wish we had English language or subtitles on tv. Had a lovely time
- Ann (8/5): - Nice hotel with comfortable room. Has to pay extra for safe which I think would be better to be included. But very nice stay thanks.
- Verified traveler (10/5): - The facility of the hotel and the staff are very wellcome. Clean and very nice atmosfare around the pool. Quet during the day as you can relax properly and at night you can enjoy live music. The food in the restorant is wow planty of choice, fresh and delisious. I recommend the hotel and i will go again.😍😊😊
- Martha (10/5): Ole Pamplona - We stayed at Pamplona for 3 days. It’s a great hotel with many amenities and centrally located. We specially enjoyed the free breakfast and dinner. The staff is friendly and helpful
- Verified traveler (8/5): - Sejour plaisant, accueil agréable, personnel souriant et à l écoute, cadre simpa. Je recommande.
- Paul (10/5): Family reunion in Palma. - A great experience. - My trip to Palma from Canada with relatives from Australia and UK was wonderful and the Pamplona was great. The staff were very helpful and friendly - we all thoroughly enjoyed our stay there.
- Jennifer (10/5): Great Hotel - This hotel is in a good location, not far from the airport or the city of Palma. The staff were friendly and helpful. The breakfast provided was extremely diverse with something for every taste. We would certainly go back.
- Verified traveler (8/5): - The soft drinks in the mini bar were included in the room price. Cava was available at breakfast if you wanted it - bit early but nice touch.
- Happysleeper (6/5): - Wasn't there long enough to comment objectively. Was in Spain on business, it was a place to sleep for 2 nights. Nice property though!
- M J CLIFTON (10/5): - Lady at the reception when checkin was very nice and helpful. All over stay was amazing would definitely recommend...
- Tony (6/5): Almost perfect - The hotel is very nice and clean and reasonably modern compared to others in the area. The food is of a good quality, well above average. The staff are very friendly and helpful. My one gripe was that there was no room available to shower on the last evening before flying, due to the 1130am checkout. My son and I were left to shower and dress at the poolside prior to flying. In 30 degree heat this exercise was a waste of time. That and the beds were it very wide when used as a twin. Reminded me of our caravan single bed size. Overall the hotel and food is four stars easily. The beds not so much 4star.
- Verified traveler (2/5): Dirty, small and staff not friendly. - Big cockroach in the bathroom in the middle of the night, AC not cold, hard bed, tiny room, floor always feel dirty even after cleaning, rude front desk staff, but the bar waiters are lovely.
- Verified traveler (8/5): - Floating bean bags in pool were cool. Breakfast excellent choice.
- Kieran (8/5): - Good modern hotel and staff. Nice pool, and able to get a sun bed.
- Claudia (8/5): Wonderful hotel - Lovely 5 night break. 3 minute walk to beach and beach bars and restaurants. Short number 25 bus ride to Palma town and number 21 short bus ride to airport. Food and restaurant are very nice. Pool area a little quiet for me but also very lovely. Bar in evenings is quiet unless there’s a singer. I know some people prefer a quieter and relaxing atmosphere but I prefer it to be a little more lively. I like to use the gym and was looking for this amenity when choosing my hotel but the gym area is my one complaint. It has no fan or air con and very little working equipment. Running machine didn’t even work. Other equipment is very old. All hotel staff and their service is great and I can’t fault anything else about this hotel.
- Verified traveler (10/5): - It was a family holiday the food was very good quality and a big variety. Staff were excellent and very pleasant but a lot of heavy drinking by young men around the pool.
- Manal (6/5): Not what I expected for a 4 star hotel... - I can say that this hotel was less than expected. House keeping and hotel services was way less than I expected. I would not come to this hotel again or recommend to a friend. This is the first hotel I encounter that charge money for using the safe box in the room... I think they cam improve their customer attitude and be more helpful. Again, front office staff was rude and not accommodation customers as they should. I witnessed this issue as I was in need to print my boarding passes and was not assisted to complete this job. Also, I saw one customer asking for a taxi but was not assisted or attended to properly. Staff was not helpful. In a positive note, we liked the breakfast.
- Ray (6/5): - Hotel was well situated just a minute or so from the beach, staff were very helpful and obliging. Room was comfortable and cleaned daily. Only complaint would be the open see through to the bathroom idea!! Don’t really want to see my partner in the shower or on the loo. Very easily resolved. Other than that had a good week at pampalona. Obscure the bathroom window and I may even return
- Verified traveler (10/5): Amazing - Great location and great hotel
- Audrey (8/5): My stay in Palma Mallorca. - Hotel was very nice. The room was a good size.breakfast was great. Only one complaint that the room was not as clean as we expect,it was dirty under the bed,plus all the cusions were not very clean. The reception staff were very very helpful. The one thing the Hotel did lack in was a first aid box,plus a staff member who should be trained in first aid. I didn't think the fire exit were explained where exits were from the rooms I would use this hotel again.
- Verified traveler (8/5): - The breakfast bar was spectacular with it's various food selections and on hand staff.
- Gareth (10/5): Chilled out hotel - A modern, classy mid-size hotel that made for a really pleasant stay without breaking the bank. The hotel is situated 1-2 streets back from the main sea front with its super sized hotels. For us this gave a much more relaxed and peaceful vibe while still being only a 3-5 minute stroll from the beach. We were upgraded to a junior suite :-) which I admit would lend itself to a favourable review! The room was clean, modern, spacious and freshly decorated with a balcony and pool view. The pool area was great, again with a modern trendy design. There were lots of different lounging options and shade/sun combos. The double day beds were a great option and a nice touch. The theme of seating options extended to the terrace in front of the bar. Staff were friendly and helpful with a waiter/ess service to your sun lounger round the pool. With a spa and gym and nightly entertainment there was not much that was missing really.
- Verified traveler (8/5): - Very clean and with a friendly staff! Simple furniture, great breakfast e great location. Blonde lady at the restaurant it’s a hard working lady always walking around and cleaning plates while others just passed by and ignored!
- Sarah (10/5): Great Hotel - Excellent hotel, clean, lovely food. Not many english there, 90% german. Could do with english channels on tv. Opted for junior suite, great value. Room wasnt big though as you’d expect for a suite. Partner couldnt find a bar with English football. Highly Recommended, as long as you dont mind being in a german resort.
- AlixD. (10/5): - The receptionist Luis was EXCELLENT he helped us so much with the area and also getting the best out of our reservation, he was very attemptive and accommodate us really well!!! The room Was comfortable and the breakfast was great!
- Andrew (8/5): Nice hotel, great breakfast! - Good location, close to the beach and lots of restaurants. Best breakfast I have had at a hotel, huge choice of food. Bedroom was rather hot, we later discovered that when we put the air conditioning on, it was blowing out hot air instead of cold! Toiletries provided, although no conditioner. Staff seemed very helpful and overall would recommend this hotel.
- Jessica (8/5): - Good location. Only thing no parking in the hotel, so need to look for parking in the surounds
- Verified traveler (6/5): - We arrived, as expected, at around midnight to find that our room for 3 was only made up for two: no bedding on the sofa bed and no towel. This reduced our exhausted 9 year old to tears. I went back to reception, explained the situation and the first thing the receptionist said was that I hadn't paid the €1.66 tourist tax. Which he hasn't asked me for, and I had assumed he had added to the room bill when I paid it on arrival. Once I had given him some change he went off to get some bedding and handed it to me. I then discovered that there was only an undersheet on the bed which was too uncomfortable to sleep on, so my daughter slept between two duvets and we slept under a single duvet.
- Anna (8/5): April 2019 - Lovely hotel, food is fabulous. In a junior suite which was good just not enough storage for 3 adults with cases. Doesn't have any UK TV channels, not that I go on holiday to watch TV but it is handy to have.
- Verified traveler (10/5): - Great location at a good price. Downs - No English TV and no tissues in the bathroom. Other than that can't fault the hotel, excellent breakfast and entertainment thrown in.
- Verified traveler (6/5): - The hotel is in good condition. While there is a hot room there is no true "Spa" per se. Also I could find no evidence of a massage service. The pool area is good. Good breakfast selection. However I would suggest offering more Iberian cheeses and meats.
- Ann (6/5): Looks Good. - First impressions were good but our room wasn't what I would have expected from a 4 star hotel. There are lots of hotels in the area that would have been much better. There are lots of bars and restaurants in the area and its an easy walk to the beach. It's not a hotel that I would recommend.
- Kat (4/5): - The staff are fantastic and the food was good. It’s also in a great location but the room I had was so old and tired and it was also dirty. There was stuff all over the back of the curtains and the bedding cover was like an old blanket. Not at all how the pictures show.
- Verified traveler (10/5): Hotel lovely modern clean. Rooms a little small. - Staff very welcoming and helpful. Great cocktails. Very comfortable sun beds and plenty of them. Great ‘floating beds’ in pool.
- Denzil (10/5): Great Place to Enjoy your Holiday - Good Hotel with a wide range of facilities. Nice Rooms
- Verified traveler (8/5): Nice modern hotel, lovely pool area - Close to the beach and restaurants, only down side, they didn’t change the bed linen all week and didn’t provide clean glasses every day, the room wasn’t swept or hoovered all week either
- Dejan (10/5): Excellent hotel - Stayed for one night on our way further north. Great little hotel.
- Verified traveler (10/5): close to beach restaurants and shops - Beautiful hotel in quiet location. Staff very friendly and attentive. Would thoroughly recommend a stay here
- nari (8/5): Very spacious and clean. - The hotel and staff, overall, is quite pleasing. However, the bathroom is rather small and the toilet and bath were very low for me to get out of the bath and toilet. I found that the bath room was not very clean. The sun loungers were also low for me to use them. I had to resort to a chair with two cushions. Overall, I shall use the hotel again. The food was not very exciting. Out of four days of my stay, there no cucumbers in the salad bar.
- R (8/5): Nice Stay - Friendly , relaxes environment but I never had to pay 30€ to use the safe box in a 4 star hotel !
- Nate (8/5): - The hotel was in a good location - close to beach, bus stops and shops. Staff were friendly and the overall appearance and facilities at the hotel were good. The breakfast buffet had a very good range of good quality options. The room was a good size and comfortable. I didn't use any of the other facilities (pool/spa/exercise room) so can't really comment on them. Whilst the room was clearly tidied every day, i didn't feel as though it wasn't cleaned as thoroughly every day as it could have been (e.g. bin not emptied every day), though this is more of a minor observation and did not have an effect on the enjoyment of my stay. The main issue i encountered was the noise level in the evening and at night. There was live music being played very loudly outside my room until quite late at night. Whilst the music was of a reasonable quality, i hadn't been expecting it to be as loud as it was, or to go on as late as it did. It meant that trying to go get to sleep before around 11pm was not possible for me, so i had to readjust my habits whilst i was there. I also found that the people in the neighbouring rooms would come back to their room at around 3am each night, which also meant getting a full nights sleep was impossible for me (though this could happen anywhere you stay, so it wasn't really the hotels fault)
- Verified traveler (10/5): - The room was very comfortable and the staff were helpful. The hotel is in a convenient location and we would happily stay again
- robert (10/5): Hotel Pamplona Play Palma - Nice people always smiling would go again
- Verified traveler (8/5): Brilliant location! - The hotel is very clean and modern. It is 5 minutes by taxi from the airport so makes it a great place to stay if your visit is short. The food was very good and with lots of choice
- Asim (8/5): Great hotel with great prices! - Great hotel not to far from beach. Hotel does not have parking, but street parking is usually available nearby. Walking distance to restaurants and a few small grocery stores. Staff if quite nice, and the premises overall great. They have a little "spa", where you can reserve the use of a whirlpool, steam room and sauna. I used all three, and I liked them. We found a nice deal and has a junior suite with spa access and enjoyed it quite a bit. For a price that is close to a hostel price in the city center, this hotel is quite a catch! N.B. Wi-Fi is available in the common areas, but room coverage can be spotty.
- Howard (10/5): Perfect - This was our second visit to the Pamplona and we enjoyed every moment. The food choice was a bit hit and miss on occasions but the friendliness of the staff more than made up for it. We would certainly come back again in the future.
- Verified traveler (8/5): - Lovely hotel great staff and location the only thing I didn't like was the bathroom had a glass window so no going to the loo or shower in private, I stood on the balcony whilst my friend took her shower
- adam (10/5): Very nice hotel, modern - Beautiful hotel but the rooms are not family friendly, there is a window between the shower and the room so you can easily see whoever is showering. They did have entertainment nightly which was a nice touch. The breakfast buffet was wonderful, not very economical but well put together.
- Cheryl (10/5): - Fab hotel extremely clean , good beds , absolutely great stay , would defiantly visit again , breakfast excellent vast choice 9/10
- Verified traveler (10/5): Just one night. - Wonderful staff. Excellent breakfast. Clean, comfortable room.
- Howard (10/5): Excellent hotel which had everything we expected - We had never been to Palma before so were delighted with the location of the hotel, only a few minutes walk from the beach. A lot of places were closing as it was the end of the season, so had most of our meals in the hotel. We found a good selection of food both for breakfast and evening meal. The bar snacks available at the pool bar were a bit limited. The hotel staff were very good, everyone from the reception to the room maids. The majority of the guests were German, we only heard one other English voice! But saying that, we are already looking at booking again for next spring. The hotel was in excellent order throughout, and had been refurbished only recently.
- Michele V (10/5): Really nice surprise - I didn't expect so much,hotel is located in a perfeft position,service,room,spa,swimming Pool really top notch . We had 5 perfect days!
- franck (10/5): Pamplona - great but wifi a real rip off you cannot charge 3 euros per days for phone and another 3 euros for laptop you know people do not have anychoice very disappointed. and the spa a bit expensive 12 euros for each of them sauna, steam, Jacuzzi you would have more people using it if it was 12 euros for one hour for everything make sense otherwise nice people will recommend if u do not want to party
- Karen (10/5): Excellent Hotel one street from the beach - This hotel is a excellent place to stay, staff speak English & go out there way to help where they can. All the facilities at the hotel are value for money.
- Simone (8/5): Lovely, comfortable but testing at times - I really enjoyed our stay there. However, there were difficulties at times with putting credit on the room. Lots of times we were told we didn't have credit when we clearly did and it was embarassing and frustrating when a herd of service staff and manager came to the table. The PR person was amazing and came to the rescue every time. My partner got quite tired of the errors and after that they were very careful when presenting our bill and conscious not to make a fuss. The staff were fabulous. Cava for breakfast and pool side service was amazing. The receptionist was a little irritated at times which could have been managed better. However,in general the day gentleman at reception was fantastic.. He did his upmost to assist and ensured our needs were met. A lovely man.
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