Colombo City Hotel

Location: 33 Canal Row, Colombo Fort Echelon Square, Colombo, 00100, Colombo, LK

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Proposal/romance packages available
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Designated smoking area
• Concierge service
• Elevator
• Free airport transportation
• ATM/banking
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Meeting rooms
• Tours/ticket assistance
• Snack bar/deli
• Free self parking
• Rooftop terrace
• Airport transportation - drop-off (surcharge)
• Beach shuttle (surcharge)
• Couples/private dining
• Proposal/romance packages available
• Banquet hall

Rooms Available

• Standard Single Room

  1 Twin Bed

  Overlooking the city

  
  

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bedsheets provided

• Deluxe Double Room With Balcony

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The double room features a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Double Room

  1 Queen Bed

  Overlooking the city

  
  

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bedsheets provided

• Standard Twin Room

  2 Twin Beds

  Overlooking the city

  
  

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bedsheets provided

• Deluxe Triple Room

  1 Queen Bed and 1 Twin Bed

  Overlooking the city

  
  

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bedsheets provided

• Deluxe Room, 1 Double Bed

  1 Double Bed

  204 sq feet

  
  

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bedsheets provided

Guest Reviews

• TT_From_Chennai (8/5): Went for dinner and drinks at the roof top pub... was average. - We were not staying at this hotel. We went there for drinks/dinner at the rooftop pub/bar because earlier in the day we saw a "Live Music" poster outside the hotel But the day/time we went there was only a DJ, no live music But ambience is good, gives a skyline view of the area Crowd was less and food was OK, nothing great. Probably better food+vibe options in the area
• 518chamim (10/5): Lovely Hospitality - It was indeed lovely stay again at the city hotel and specially thanks to sankalpa who was the front desk on 10th Jan Lovely hospitality and supportive Keep it up sankalpa and also room was clean and nice Thanks team again
• HappyJamaicaWanderer (2/5): Best to avoid - My tour operator booked this hotel for an overnight stay. The hotel smells. There were no towels in the room. The walls are dirty. The WiFi is slow. The receptionist seemed surprised to see me when I checked in. The only redeeming quality is the location.
• 611manjulat (10/5): Beautiful Location for night view point with cold 🍻 - Happy staying at Oakray City Hotel for 4 days last week and wonderful experience during My Marketing Tour. beautiful view point @ rooftop bar with live music with mouthwatering meals. Accomadation of cause much much comfortable and hot water is the best. GM Mr Gerard and Mr Dilan is doing a excellent job and Mr kariyawasam is a happy employee.Overall everything is perfectly arrange and I love cinnamon fregrence is everywhere. Very important point is, lobby washrooms are well maintained and Clean.I would love to recommend oakray city hotel for anyone who really besy and tired afterwards for relaxing with freshly made Mojito and really refreshing.
• Ameeliate (10/5): Must visit place if you are a food enthusiast - Recently stayed for 3 nights at Oak Ray City Hotel Colombo and to be specially mentioned that I was absolutely enjoyed the exceptional dining experience. Every meal was delight, showcasing incredible flavors, fresh ingredients and creative presentations. (I got to know from the Manager, that they use their own made spices with no preservatives to enhance the quality of the food) The culinary team deserves special appreciation as each and every dishes were unforgetable.The chef is clearly put passion in to every dish and the menu offers a perfect mix of local and international favorites. Further, their roof top area is ideal to enjoy an evening tea/snack overlooking the Colombo city and the TWIN towers. I would definitely return to experience their food varieties in next year as well.
• Hussain (6/5): Pleasant -
• Surendra (4/5): Disappointing -
• Wilkinson (10/5): Very happy - The pool on the roof was the highlight. We loved the breakfasts too and, more importantly, the kids loved the breakfasts! Bathroom with window instead of wall a bit off-putting!
• Anna (7/5): Great value and convenient location - Location very close to the train station was ideal as we stayed here after the train from Ella. Staff were very friendly and helpful, especially the guy running the restaurant Loads of mothballs in the room, including in the shower drain! I only stayed one night but my clothes smelled like mothballs anyway
• Bryce (8/5): Good overnight choice - Location to train station
• Madhujya (6/5): Pleasant -
• Dale (6/5): Pleasant -
• Marek (1/5): Dreadful breakfast and ignorant and rude reception staff - The housekeeping staff were very helpful The reception staff were rude and indifferent, the breakfast buffet was SO BAD I have never been presented with a more disgusting and appalling selection of food. Cold chicken sausages, cold crispy and smelly scrambled egg, stale bread, cold coffee and cold tea and when I asked for fresh tea was told we don’t do that. Staff were sitting playing on their phones while we were presented with a truly awful selection of food and drinks. No juice at all
• 737adriianc (2/5): Disappointed with Poor Customer Service and Extra Costs - I had a very frustrating experience with Colombo City Hotel due to their lack of care and poor customer service. Their negligence caused me to pay extra, which could have been avoided if they had been more attentive and professional. Not only did they fail to provide clear communication, but when I reached out for assistance, their customer service was unhelpful and dismissive. Instead of resolving the issue, they left me to deal with the consequences of their mistake. It's disappointing to see such carelessness from a company that should prioritize its customers. I would not recommend their services, as their lack of responsibility cost me both time and money.
• Jasim (7/5): Good location but below average hotel - The only plus point was it is walking distance from Dutch hospital and the One Galle Face Mall The hotel is old and the furniture dated. We stayed for one night only, so it was bearable, but I think there are better hotels around if you are staying for longer. Outside our room was the accounting department and we could hear all the conversations from the time they arrive in the morning, not to mention a group of tourists that were loud in the lobby below and the sound carried up through the stairwell to our room. Breakfast was passable.
• Poorva (10/5): Exceptional -
• Andrew (10/5): Colombo hotel - All the staff were incredibly friendly and helpful. The manager especially went out of his way when I left my bag with money and documents in taxi from the airport. He was straight on the phone and back with me in half an hour, thank you very much. Nothing
• Jennifer (7/5): Good -
• Hannah (8/5): Ok for a short stay - Good location, good breakfast, nice rooftop bar. Friendly staff. Hotel is a bit dated, friends of mine had lots of cockroaches in their room.
• ChantelleDza (4/5): Not worth it - The hotel is old and the furniture dated. We stayed for one night only, so it was bearable, but I think there are better hotels around if you are staying for longer. Outside our room was the accounting department and we could hear all the conversations from the time they arrive in the morning, not to mention a group of tourists that were loud in the lobby below and the sound carried up through the stairwell to our room. Breakfast was passable. the only plus point was it is walking distance from Dutch hospital and the One Galle Face Mall
• ambitioussahil (8/5): Nice hotel for stay - I stayed at Colombo City Hotels during my recent visit to Sri Lanka, and it proved to be a good choice for a short stay of 1-2 nights. Situated in a charming lane in the Fort area, the location is quite convenient and safe, with several attractions like the Lotus Tower, Gangaramaya Temple, and Bally's Casino within close proximity. The room was comfortable and equipped with all the basic amenities one might need. The air conditioning worked perfectly, ensuring a cool and relaxing environment after a day of exploring the city. The bathroom was clean and well-stocked with essentials, meeting all expectations for a comfortable stay. The staff at the reception were exceptionally courteous and helpful. A special mention goes to Hashini, who made the check-in process seamless and quick. Within just a few minutes of arrival, we were checked in and welcomed with a refreshing drink—a small but thoughtful touch that added to the positive experience. While the hotel doesn't offer much in terms of recreational activities or facilities, it serves its purpose well for those looking for a budget-friendly, no-frills stay in Colombo. The surrounding area is safe and sound, making it easy to explore nearby landmarks. At 10,000 LKR per night, Colombo City Hotels is definitely a value-for-money option if you’re looking for a simple and convenient place to stay in the heart of the city. I’d recommend it for travelers with basic needs who want to focus more on exploring Colombo rather than spending time inside the hotel. Overall, a pleasant and hassle-free stay!
• Miloš (10/5): Exceptional -
• Miloš (10/5): Exceptional -
• Abdul (4/5): very small toilet, imposible to have a gud bath. A rude male staff in reception, made it worse. - Price was very cheap Most of the staff were very friendly. - there was this male staff who work in counter, who is very rude, he thinks he is the owner of the place. Very very poor attitude, always angry. - repeatedly asked for complementary water and tea bags, but failled to provide until i yelled at the counter. -toilet is way too small for the price we paid. -place is very old, needs a gud maintanance.
• Davies (7/5): comfortable - staff
• Sapun (7/5): Good -
• 232pramodk (10/5): Colombo Stay - View from the hotel room is Amazing! staff are well mannered. No major problems. Break fast included in hotel was decent. Checkin process was smooth they verified passport and provided room in 5 mins. We stayed here for 1 night. Peaceful stay.
• Janarrthanan (5/5): Passable -
• Jan (8/5): Older hotel with older amenities. Great bed. Great breakfast. Great location. - Great hotel manager, he helped me solve the problem with the room and the taxi at the last minute. Thanks. I don't have a problem.
• Sanjay (8/5): Very good -
• Shehan (4/5): Disappointing - location was good.reception staff was good loud noise midnight.some one attempt to open the main door 1.40am morning.couldn't sleep whole night.
• Dineth (10/5): Exceptional -
• Paul (8/5): Good value , solid hotel in secure area of Colombo - Centrally located in a secure area. Close to some lovely restaurants and the Secretariat Halt train station. Clean, comfortable and secure rooms with constant a/c, a balcony, good size bathroom and an electronic safe. Nothing to complain about
• Prabath (9/5): Superb -
• Jade (3/5): Would not recommend - Very central location and attentive staff who try to help you as best they can. We booked three double and three single rooms (for different prices), however we got 6 the exact same rooms. These rooms are more suited for one person. We were placed on two smoking floors and the rooms reeked of cigarettes, there were cigarettes on the floors in the room and holes in the bedsheet. Really gross as we do not smoke and had a young child with us. After a complaint we got three larger rooms. However, here we discovered some cockroaches, so we left. Would never return. The staff tried to accommodate us but the hotel is unhygienic en dirty.
• Don (7/5): cheper and good - Breakfast not provided, but it is ok for us, Very good location,. They were not organized the room on checked in. but when we asked they did next day. entering door was not clean, it should have to be very clean, there were lots of finger prints on door handled and glass door. people smoke from out side there smell and smoke come to the room. the young people who worked in front desk and inside are very generous and very polite. there customer service is 100%.
• Hanna_Sha (2/5): Nightmare after staying at this hotel 3 times already - I've stayed at this hotel three times, with my most recent visit being the first after Covid. It seems the hotel has decided to embrace a post-apocalyptic theme after it. I cannot recommend this hotel and will avoid staying here in the future. The only giving credit for its location. Here’s a breakdown of my experience: Payment: I booked through Booking.com, and upon arrival, the reception generously charged my credit card without bothering to ask for permission – while I was standing right in front of them with the same card in hand! How thoughtful! As a Reservation Manager myself, I could easily dispute this with my bank, but who doesn’t love a good surprise charge? They didn’t even ask me to sign a slip, which shows a refreshing level of trust. I’m sure this will work out great for them when dealing with fraud guests and chargebacks. Room Condition: The rooms are old and stained. The hotel desperately needs renovation. might be the owners are saving on maintenance costs to preserve the hotel's "character" and vintage style. Bathroom Amenities: The bathroom amenities are minimalist. There were only two pieces of soap and two small, half-empty shampoo bottles. No shower gel, who needs those luxuries? I will not even mention toothbrush, or toothpaste. The hotel is encouraging us to embrace a simpler lifestyle. Noise: If you’re looking for a restful night, look elsewhere. The constant sound of moving furniture throughout the night adds a thrilling layer of mystery. Was it the guests? Ghosts? Who knows! It’s like a live horror movie. WiFi: Oh, lastly, elusive WiFi! No one even mentioned it, let alone provided a password or login details. Who needs internet in this day and age anyway. In conclusion, don’t waste your money here. It’s better to pay a bit more and stay elswhere.
• Marianne (10/5): Exceptional - After an initial confusion about the room , not the one we booked but that was mainly due to the fact we arrived way to early and they did not want to leave us waiting, they quickly cleaned the room we booked . Nice room with balcony, good breakfast, good food. Good central location.
• Mariyam (8/5): Recommend - We visited this hotel 4 yrs ago, still the same way but rooms are renovated simple and nice and it was our second visit. Overall, everything was good. This time, we just layover there. It was much better comparing our first visit. nice view and very near to restaurants beache, 👌 nice hotel, we will Come back soon, can recommend this hotel 👌 👍 😀 Check in prossess can be better, and they didn't even offer to the site us, Also, it was a long day for us 6 hours of travelling and then we reached the hotel, hotel outside no one there for help us with luggage 😑 But yeah, it's a bxi hotel, and colombo is a bxi city itself, we checked out very early morning so that time. The boy was in the reception and was very helpful. We don't have any complaints, but at this point, I just want highlights becox we're also working on the tourism (hotel) industry, so welcoming way is not good for me, it would be better they can ask us sit utill check in prossess finished , but they've very bxi and we stay there at front desk for 10 minutes no one offer to sit, and very important thing i want highlights that for room they can keep blanket atleast, when I went hotel I was not feeling well, had fever and in the bed there was Normal bedsheets only, I think it would be better they can keep blanket on cupboard. At least one.
• Muatiny (3/5): Poor -
• Basharat (2/5): Very poor -
• Jenny (8/5): Comfy hotel in heart of Colombo Fort area! - Clean big comfy room. NA
• Diven (1/5): Bad - Staff unfriendly small bathroom rooms damp walls Damp walls stagnant water in gallery unfriendly staff
• rishigudka (6/5): Great location & roof top bar area however only OK for 1 night stay! - Reception area was very small but we were checked in quickly and given our room keys promptly. Lifts to room were very small and not very pleasant. Room was small with no views. Bathroom was adequate. Shower always had hot water. Location of hotel was excellent opposite the world trade centre and short walk to plenty of restaurants. Also a shopping mall and beach were just 10 minutes walk away. Loved the roof top bar area with lovely views of lotus tower, world trade centre and also view of the sea. Breakfast had very limited choices. However enjoyed the freshly cooked eggs
• Kirill (3/5): I do not recommend staying here. - My stay at the hotel was disappointing. The room had a strong smell of mold and was quite damp throughout my stay. The hotel itself seemed outdated and didn't match the price paid for the quality of accommodation. Additionally, the breakfast provided was mediocre at best. Overall, I wouldn't recommend this hotel due to these issues.
• Suvendu (6/5): Pleasant -
• Jishu (2/5): Very poor -
• Simon (8/5): Very good -
• Jaba (2/5): Very poor -
• Sarah (8/5): Good location - Good location. Comfortable amenities. Overall a good stay. Did smell a bit damp in areas.
• Ujang (5/5): Passable - Close with the center city Outside security is not welcome to the guest. Just only waching once the guest coming with difficulty to open the door
• Susan (7/5): Good - Friendly staff, good location, very clean
• Mihkel (7/5): Good -
• Kylli (9/5): the best location - Very good location in the city centre, balcony,,good restaurant everything
• Ramu (8/5): Hotel is good - Restaurant food is worse. We tried couple of times and then switched to Ubereat. Otherwise Hotel is clean and good. Wine shop and medium super market are close to hotel. Exchange shop is walkable distance. Restaurant food
• Nick (3/5): Poor - Location is walking distance to Colombo Fort train station First room we were given had a lot of mould in it and a huge damp patch on the wall. We were moved to a room that was not prepared and was not clean.
• Serenee (4/5): Disappointing - Breakfast was delicious While I was staying in the room, a staff member opened my door. As a woman, it was very uncomfortable and I feel unsafe. And even though I and my office mate(Japanese colleague) had made separate bookings, however reception asked "do we both wanted one room?". It's insulting to the customer.
• Hitoshi (7/5): Good -
• Elsbeth (6/5): Pleasant - Basic room. Good location, but there are better hotels in Fort for the same price. Breakfast wasn't great and was expensive for what it was. Staff seemed surprised to even see someone for breakfast!
• Nimsara (7/5): Good -
• Warren (9/5): Good if you need a convenient short stay in the city. - Very centrally located. Close to everything but as it is the Colombo CBD it very busy and hectic during the day. Staff were polite and helpful. Great little bakery downstairs. TV, air conditioner and hot water worked well. Place was a bit old and run down. Lift smelled a bit damp. Room was clean but the bed sheets had holes and Staines on them. Bathroom had mould on the walls.
• Ivan (6/5): Pleasant -
• Tan (8/5): Very good - GOOD LOCATION NEAR TO MARKET RAILWAY STATION AND GALLE GREEN FACE NO BLANKET SOUNDPROOF NOT GOOD IF STAY LEVEL 4
• Haidy (10/5): Exceptional -
• Tan (8/5): Very good - very good location. walking distance to market, railway station and galle face green. nice restaurant Ceylon Curry Club nearby. went twice during my stay there. soundproof not good if u stay 4 th floor because rooftop restaurant level 5.
• 997sasindus (10/5): Very good - we had the best stay here..the rooms and food is super 👌👌receptionist are very ftiendly specially loshini & umesha give us best service finally we are recommend this hotel. .. very excellent service done
• 442kaveeshac (10/5): Excellent - Thank you so much for the great stay and good food.see you soon again.specially two girls in the front office umesha and loshini is very friendly.They gave us a good service.The rooms are cleaned and nice.love ur stay .Thank u.
• MAJEED (10/5): - Great location !
• Chooitan (7/5): Not A Swanky Hotel But Good Enough - The hotel is very accommodation. We arrived at 10AM in the morning and they checked us in right away. Our request for a late 5PM check out was also quickly approved when I contacted them online after booking our room. They even made up our room when we went out on our check out day. Overall, the staff are all very patient, friendly and helpful. There was a dispute with the price difference which though wasn't resolved to my satisfaction, I still commend the staff for their professional attitude and patience throughout the dispute. The triple room I booked came with as a twin with a comfortable fold bed. There was both air conditioning and a ceiling fan so the room temperature was comfortable. The coffee/tea area is practical and well stocked and they top up the coffee sachets upon request which is nice. The bathroom is spacious enough and the towels were fresh. There is a water dispenser in the corridor by the lift dispensing both hot and cold water. Location is good with the WTC directly opposite and food a minute away. You can easily walk from the railway station and the Dutch Hospital is just beside the hotel and Pettah market a brisk 10 mins walk away. Below are not complains but observations. This is more a local businessman's hotel and not so much a tourist hotel. So if you are looking for a modern swanky hotel, this is not it. The hotel lobby and general area needs to be spruced up- it looks haphazard and unwelcoming. But the rooms are decent enough.
• Michel (7/5): Good quality/price and welcoming staff - The hotel is very close to the Colombo Fort station and there are many restaurants and cafès in the neighborhood. People are very kind and ready to help, especially Faraz at the reception will try to accomodate all your requests, always with a smile.
• Georgia (2/5): Very poor - great airport pickup service driver was lovely and they accommodated my very late check in time a bit unclean
• petervF4924BU (6/5): Bad communication en appointments - We wanted a room on the front side with 2 single beds. They gave us a room on the back side. We also had a very long discussion about the price we agreed in a lobby without airco. My friend who was in this hotel 4 times before never will go back. And we will not go to the restaurant.
• SurreyGirl27 (4/5): Very poor hotel which was not clean and stinks of cigarettes. - A good location but you pay for location with noise and hassle from street sellers and beggars. We were originally given a room which overlooked the internal courtyard but the smell was awful. The courtyard is a smoking area and the only window overlooked it. The smell was overpowering and the room also smelt damp and musty. The staff's initial response was to spray the room which did nothing. We were moved to a front room with a small balcony but single glazed and doors that didnt close properly made it very noisy. I believe smoking is also permitted in rooms though there are signs saying not to throw cigarette butts from balcony. The room was not very clean. Bedding and towels both were marked. Beds were also not comfortable. There are not enough plugs for modern travellers. WiFi did not work in room but management did provide a router . Though this used one of the few plugs. Bathroom was tired and although not dirty it wasn't clean as could be seen from getting dirty feet after a shower. There was also less than half a roll of toilet paper and only a small used piece of soap. The roof bar was nice with lovely views but the music going on until midnight kept us awake and then moving the equipment was unnecessary at that time. Breakfast was poor. Fellow guests who ate at 7am found good choice and good service. An hour later there was minimal choice and the food appeared to have been out for a long time. The egg station cook was not good and either over or under cooked food. The staff were sitting at a table drinking tea rather than attending to guests.
• IshT_13 (2/5): Noisy - avoid. - Good position near large hotels and Dutch Hospital. BUT- Room had single glazing, looking over very noisy street. Room was on 4th floor. Staff moving furniture on patio/breakfast room immediately above till after 1.40am. Muslim call to pray started 6.30am. Staff very nice. Breakfast fine.
• pktalawila (2/5): Don't care if you eat or not. - I was at the city centre area yesterday. Because It was lunch time I stopped by to have their Fish curry meal from the outlet .I was thoroughly disappointed. The food was extremely salty and l Couldn't even have a spoon full of the food .I complained to the staff at the counter . I was not offered anything else . They are only interested in taking the money .
• Raymond (10/5): - Well located. 24-hour reception.
• PankajV245 (2/5): My stay in City Hotel - I chose this hotel with a view that this property is located near to the Railway station. To my dismay, the hotel is too old and the facilities are not matching with the charges. I found bed bugs and reported them to the Managing Director. I have taken pictures of the bed bug and shown them to them then only the authorities believed me. It is not a good hotel et all. Not providing bottled water and the reason they are giving, is they want to reduce plastic usage. TV was not working and I called at least 10-15 times and no none attended. Showers are not working properly and all the minimum requirements are missing. Please do not chose this Hotel. The Bar also in a pathetic condition, there is no special provision for Smokers in the bar and very difficult to sit with people who are smoking.
• Verified traveler (6/5): - My room was mosquito infested and the toilet smelled terrible. After an administrative mix-up I was called out of bed at 23.45pm to show my passport as they had no record of me checking in despite me explaining that I had a separate reservation for my second night.
• Ameya (2/5): - The bathroom smelt like something had died inside. We found maggots on the floor. MAGGOTS. The sheets were dirty and so was the towel.
• haitham (10/5): - Great stuff, good price in great laction.
• haitham (8/5): - I always in this hotel booked room with terrace (city view) But this time give me room with window (nothing to see) view But this the best hotel in this price in this area.
• SeshKomanduri (8/5): Good hotel, great location - The hotel is in a great location- bang opposite the Colombo WTC, and Colombo Hilton, in the most buzzing business district of Colombo. The hotel is old and it shows. The reception area looks very dilapitated. However, the rooms are a pleasant surprise. They are quite large and spacious and offer great views of the business district. Service is quite good and the food is very good. Seems to a bit over priced. Otherwise, a great place to stay while in Colombo.
• haitham (8/5): - Early Check-in, but they have problem with the Wifi
• vanessatravel888 (8/5): enormous rooms - huge rooms at very competitive prices. the staff go above and beyond to help. near transportation links, markets but in the heart of the financial district. top tip: have breakfast from the rooftop restaurant.
• shalaka74 (10/5): Great Place for Meetups - Had a great time there. Excellent view. View of WTC and gall face. And excellent and friendly service provided by Mr. Gaufer. Foods also tasty. Central location for all. Recommended for who’s looking for nice place for catchup with friends.
• nadithm2020 (2/5): Service is not good at the bar. - The bar service is very slow and pays less attention to guests.We had to wait a long time to get the service and in addition to us there were 2 other teams at the same bar but the service was not good.It was difficult to stay inside the bar during the day as the air conditioning was turned off at least no fan in the restaurant.
• H168JRtimg (10/5): Great - I had a fantastic time at this hotel. The food was good and for all my needs there was some stuff person to care about, fulfilling my wishes with kindness. I can highly recommend the nice massage lady's services (unfortunately I have no name but she got a cool scar on her face) She is very polite and professional. Best massage I had on my trip! The hotel itself is quite centered in Colombo so for many sightseeing I didn't even had to take Uber but rather having a nice walk. My room was stunning. Beautiful design and a large bathroom. The hotel got many playful details with artistic details. Hope to be back some day. Best wishes from Berlin, Germany.♡
• Verified traveler (6/5): - It is in a great location, but needs some TLC, it could be fantastic but it's not.
• Stephen (8/5): Pleasant stay. - Quite a pleasant stay but breakfast was cold.
• Verified traveler (10/5): - Convenient friendly staff. Clean room. Comfortable Great city location
• Verified traveler (8/5): ココナッツミルク - ホテルはコロンボの中心街であるフォートやペターまで徒歩20分位、ゴールフェイスグリーンまでも徒歩20分位で申し分がありません。周りをヒルトンホテルやキングスバリーホテルといった一流ホテルに囲まれとても静かなところです。少々古いですが、掃除が行き届いており清潔です。シャワーもお湯が出ます。朝食はバイキングで欧米料理やスリランカ 料理もあり、充実しています。
• Verified traveler (8/5): - Clean and well kept. Staff friendly.
• Verified traveler (6/5): - Inexpensive. Closely located to the train station. Buffet not so good.
• GVChew (6/5): - nearby restaurant and pub hence quite noisy but bearable
• Verified traveler (6/5): Average. - Arrived late into Colombo, stay one night and left early next morning on the train. Hotel was average.
• Verified traveler (6/5): - ホテルの責とは言えないが、隣がナイトクラブなのだろうか、重低音のビートが深夜一時半過ぎまで室内に響きわたり、常識では考えられないほどの騒々しさ。いつもこのように騒がしいのかは不明。私が宿泊したのが年末で金曜の夜だったからかもしれない。どこでも眠れる自信のある人以外は、多分、とても寝付けないに違いない。 部屋にミニバーとフリーウォーターあり。 Wifiは案内してくれたが、インターネットに繋がらず使えなかった。 シャワーの水圧は低いが、この国では普通だろう。お湯がちゃんと出るだけよいと言える。 朝食は六時半からスタートし、十時ごろまで。西洋料理中心のビュッフェで、品数はホットミールが１０品くらいでそれなりにあるほう。
• Daisy (10/5): - Grazioso albergo molto vicino al centro. Personale gentile, all ultimo piano panoramica della città con ristorante e pub.
• Krish (8/5): Great location - Great location, good views and delicious food
• Simon (6/5): Colombo experience - The hotel is ok to stay for a night, but don’t expect to much in terms of comfort.
• Mary (6/5): - It's near the central bus station.The room was clean. They didn't Airport pickup survice, so I went there by airport taxi.

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