Renuka City Hotel

Location: 328, Galle Road, Colombo, lk

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Infinity pool
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Swimming nearby
• Rooftop garden
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double or Twin Room

  A larger room located in the new wing. This stylish room includes complimentary tea/coffee maker and flat-screen satellite TV. The private bathroom comes with hot/cold shower and hairdryer. Some rooms have partial view of the Indian ocean and will be provided based on availability.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Accessible by lift

• Super Deluxe Double or Twin Room with free late check-out until 4.00 pm and early check in from 10.00 am

  Spacious and luxurious room features views of the Indian Ocean, a seating area and a 32-inch flat-screen TV. The private bathroom comes with hot/cold shower and hairdryer. Some rooms have sea view and will be provided based on availability.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Accessible by lift

• Deluxe Double or Twin Room with free late check-out until 4.00 pm and early check in from 10.00 am

  Modern air-conditioned room comes with a mini-bar, tea/coffee-making facilities and a personal safe. The private bathroom provides hot/cold shower and hairdryer. This room cannot accommodate extra bed. Some rooms offer partial sea view and will be provided based on availability.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Accessible by lift

Guest Reviews

• Cheemun (10/5): Renuka hotel is value for money and conveniently located. - The breakfast was value for money and the service was good. Well, I cannot think of anything negative
• Shaban (10/5): Best experience in Colombo city - I recommended the best hotel of Colombo Renuka city Hotel. Everything is perfect excellent wow just a beautiful
• Emily (8/5): -
• Emily (8/5): -
• SHONA (7/5): A fuir - La piscine sur le rooftop La gentillesse du serveur au pool house Nous avons réservé pour 4 personnes. On nous a donné une chambre pour 2 et malgré une discussion avec eux, nous devions nous débrouiller avec ça. Soit, dormir à 4 dans le lit ! Du grand n’importe quoi ! Ils n’ont rien voulu savoir.
• yinqin (5/5): -
• Jeni (2/5): Do not stay at this property. Very overpriced for very little - This property is extremely ordinary, just don’t stay there! On arrival our first room had a vile smell that was nauseating, we were moved to another room that also had the same smell. The whole property has a very musty damp smell. The rooftop bar/pool facilities and service is very poor.
• Ratnawathy (6/5): -
• Moorthy (6/5): - Very good restaurant Initial room had a leak & staff were not friendly
• Helmut (8/5): - preis Leistungs Verhältnis
• Heinz (5/5): - Gutes Frühstück Pool auf dem Dach Zimmer wurde nie gemacht, man musste selber nach WC Papier fragen, Kübel wurden nie gelehrt.
• Ratnawathy (8/5): -
• steve (8/5): Met our needs - Everything we needed pool was nice with good view, location ok bit of a walk to fort area but knew this. Staff very friendly Hotel has 3 sections so getting from one to another and the pool was not straightforward, may e due to middle east problem but checked online and better hotels for the cost.
• Sophia (8/5): -
• Dr.Rumal (9/5): -
• Jonas (8/5): -
• Maria (6/5): -
• Martinn (10/5): -
• Samantha (10/5): -
• Natascha (9/5): -
• Karen (8/5): -
• DOMINIQUE (7/5): - Personnel très efficace et accueillant, la chambre est confortable. L'espace piscine en rooftop n'est pas comme illustré sur les photos, beaucoup moins attrayant. L'hôtel est situé en bord de mer mais séparé par une voie de chemin de fer.
• Wilson (1/5): - Only the location Everything else was bad to be noted. Body felt itchy due to bed bed had cockroach bad standard to be noted.
• Udayasiri (8/5): -
• Keagan (7/5): -
• Anand (1/5): Bullshit ! - Only good thing about this hotel is the location. Its very close to Adyar Ananda Bhavan...thats all...nothing else! Useless Staff who cancelled our booking saying AC is not working. Morons ! Totally incompetent. Stay in a good place and save yourself these idiots. Only reason we booked this was it was close to Adyar Ananda Bhavan we needed a veg restaurant nearby.
• Brahmma (8/5): -
• Hisham (7/5): - The beach view is amazing The staff are not professional at all ( front office staff knock on the door from early morning asking to pay immediately if we need to extend the reservation and the hold POS payment machine!), also the breakfast ends at 9:30 am it should be 11
• frida (7/5): -
• Mahendran (6/5): -
• KOHEI (5/5): -
• Heinz (9/5): Will come again - Great Rooftop Restaurant Bar and Pool
• Pankaj (9/5): Memorable stay - Excellent property close to the city N/A
• vincent (7/5): - Le personnel à votre écoute et serviable Manque de transats à la piscine en fin d'après-midi trop de monde donc pas de baignade pour moi...
• Alice (2/5): - The pool and gym were great. Unfortunately, there was a very bad cigarette smell. We moved rooms three times because the smell was so bad. Only when we moved to a different part of the hotel did the smell subside. It wasn't particularly clean and the staff weren't very accommodating.
• Mihoko (7/5): -
• celine (7/5): -
• Jean Michel (8/5): - L'hôtel très bien, très propre. Piscine roof top bien et personnel très agréable. Restaurant à côté super. La vue autour de la piscine
• Blaž Hafner (7/5): -
• Gasper (9/5): - Good location and verry nice pool.
• Isabell (8/5): - Frühstück war gut Personal könnte etwas freundlicher sein. Der Pool war auch lieblos, da könnte man mehr draus machen.
• Stefan301 (10/5): -
• Mathieu (7/5): - L'emplacement, la disponibilité du personnel... Le rapport qualité-prix, la côté désuet des chambres, l'odeur de cigarette ou de renfermé dans les chambres.
• Lisa (6/5): Rudest staff we experienced in Sri Lanka - We have had a great couple of weeks travelling around Sri Lanka. Our final stop was Colombo (12 March 26) and unfortunately we experienced the rudest hotel staff ever at this hotel. It is certainly the ‘Fawlty Towers’ of Sri Lanka! Clearly this hotel does not train its staff in customer service at all. At checkin we were not acknowledged, the man on the desk did not say hello and we had no idea if he actually planned to check us in. When he ‘finished’ he just walked away and I had to ask him from across the room if he had completed our checkin!?!! Check out was just as bad, no hello or questions, just rudeness. We needed extra bath towels, 4 phones calls over 4 hours and they finally arrived. The saving grace for this hotel was the food in the restaurant and the staff there, both the food and staff were great. Perhaps the staff watch Fawlty Towers videos for customer service training? Thankfully the rest of our experiences in Sri Lanka were nothing like this! You seriously need to train your staff in customer service and communication, there are no excuses for being so rude.
• OINDRILLA (9/5): -
• Jörg (8/5): - Die Zimmer waren groß, sauber und gut ausgestattet. Der Pool mit der Rooftop Bar und dem Meerblick war fantastisch. Sehr zentrale Lage in Bahnhofsnähe. Nichts
• Michael (9/5): - Roof top pool overlooking the sea. Good location for exploring Colombo and getting to the airport
• Umesh Yashwant (10/5): -
• Emma (10/5): Excellent location. Easy for transport pick up. Very helpful staff - Clean and comfortable room. Location was excellent. Staff were very helpful. N/a
• Michael (9/5): Handy Hotel with lovely roof-top pool - We loved the roof top pool with views over the sea. The restaurant served delicious food. A good location for exploring the city and getting back to the airport.
• Ramalingam (5/5): Except for the Restaurant we will not stay - Location plus food Hot water system bad with difficulty to take a full shower
• Helene (8/5): Piscine agréable et équipements très bien - Établissement très propre, ambiance de l’hôtel type « voyage professionnel » (peu de charme) Piscine sur le rooftop agréable Petit-déjeuner pas très savoureux Manque quelques transats à la piscine
• Kateryna (7/5): - A nice hotel for a couple of nights, in a good area, close to public transport and within walking distance of the city center. It’s nice that there is a balcony, and there’s also a small rooftop pool. The room is quite small (though this is generally typical for Singapore). If there are two of you, it’s even difficult to open a suitcase.
• josiane (8/5): 3 nuits à Colombo - Rien à reprocher au niveau de l hôtellerie. La chambre était spacieuse et très bien équipée. Rien ne manquait. Le personnel aimable, poli. La piscine sur le toit est un.plus pour se detendre dans cette ville bruyante et poussiéreuse. Le restaurant en sous sol est bruyant. Serveurs attentionnés. Parfait. Sur le site , j ai acheté une chambre avec vue sur ville et vue sur mer. A l arrivée, je me retrouve avec une chambre au 2 étage avec vue sur un mur ! Le réceptionniste m informe que l hôtel ne dispose que de 4 chambres de ce type et qu elles sont toutes attribuées. Pourtant, puisque j ai pu acheter en ligne ce type de chambre, j aurais dû l avoir telle que présentée. Un conseil : soyez vigilant à ce que vous payez et ce que vous avez en réalité à l arrivée in situ. Pratique malhonnête à mon avis.
• Aina (10/5): -
• Lene (10/5): -
• Hanne (6/5): - Good location and good price Old smell, and a bit dated
• Bruno (6/5): -
• alexandra (8/5): Parfait pour une étape dans colombo, confort et très bien placé. - Un hôtel bien équipé avec des chambres joliment décorées. Petite piscine sur le toit terrasse et salle de sport. Très bien placé pour visiter Colombo. Restaurant disponible dans le bâtiment en face de l'hôtel (au sous sol).
• Anand (1/5): F all - Greedy ppl who denied our booked rooms on 23rd jan. We stayed 21st in renuka only because it was close to Adyar Ananda Bhavan. We drove 6 hrs back from Nuwara Rliya and we're shocked to be told that they cancelled our reservation as their AC compressor was malfunctioning. Jokers can't even lie properly. Highly recommend not booking here as you might be told no water or bulb not working. Absolute clowns 🤡 Poor service, lies and greed of the hotel management
• Peter (7/5): - Gute Lage, Pool
• TATIANA (7/5): Хорошее место на короткое проживание - В целом отель хороший, чтобы остановиться на одну или пару ночей в Коломбо. Нас заселили пораньше, но с условием, что мы отменим бронь на букинге, не приятно, но мы пошли на это так как очень устали после перелета. К слову, в других отелях на Шри-Ланке нам делали ранний заезд или поздний выезд, если было необходимо, без каких-либо отмен брони. Номер просторный и чистый. Персонал вежливый. Не далеко, в сторону жд дороги есть кафе Monkeys, мы там завтракали и пили кофе, рекомендую это место. Бассейн с прохладной водой, полотенца для шезлонгов дают, есть небольшой спортзал. В номере не понравилась вода в термосе неизвестного происхождения, мы не стали ее пить. Питьевой воды в бутылках не было. Нашим друзьям дали номер с двумя кроватями, хотя бронь была на двуспальные кровати. Не понравились лифты, лестницы в отеле, с которыми было не просто сразу разобраться, ходишь как в лабиринте.
• Shyamdas (10/5): -
• Sergio (7/5): -
• Ripullone (8/5): -
• Priti (8/5): -
• Aurélie (9/5): Bon séjour - Bon séjour dans un établissement propre et le personnel est accueillant. Il y a un restaurant et une piscine sur le toit. Le petit dej côté sucré mérite d’être amélioré
• Natalie (5/5): Wouldn't stay again but probably good for solo/couples - Spacious rooms Nice bathroom Near shopping centre Accommodating of early arrival Poor experience for a family Staff going back on saying something was free then wanting to charge
• Laurence (7/5): -
• waqas (8/5): - Location Wifi
• peoohm (6/5): - Dålig säkerhet vid takpoolen, hoppas att ni åtgärdat detta med tanke på den olycka som skedde!!!
• Raj (8/5): -
• Richard (7/5): -
• MAryline (7/5): - La piscine sur le toit
• Marianne D (8/5): Lovely stay in Colombo city - Flot pool område på taget. Restauranten var i kælderen.
• Grant C Bridges (9/5): - Excellent hotel. Its Palmyrah restaurant is first class. Wifi good. The staff throughout hotel are friendly, polite and very helpful. Special mention to Suclharshan at reception who is brilliant.
• Pinkal (7/5): -
• Christopher (9/5): -
• Ewa (8/5): -
• thavanitha (8/5): Hygiënische hotel. - Schone kamers. Goede service van personeel. Drukke weg. Maar wel genoeg tuktuk voor de deur om eentje te nemen. We moesten al om 12uur uitchecken terwijl bij booking.com 16uur stond. Na overleg deden ze niet moeilijk om ons te laten blijven tot 14uur. We waren hierdoor wel veelste vroeg bij vliegveld.
• Chris (8/5): - Hotel is in great location for the city The Pool is very small but clean and the staff very attentive The restaurant was fantastic, some of the best food I have eaten on the Island Food and drink very expensive a lot of taxes added to list prices. Rooms in the new block face a 3 lift journey to the Pool The advertised Eclipse Bar does not exist. But you can get drinks at Pool and Restaurant.
• David (1/5): Terrible. If you wanna sleep at night go to one of the other hotels in the area - Nothing. Really bad quality an old hotel with a much needed renovation. They have update anything in long time. There is a huge noise at all times coming from road where the hotel is. This is one of the busiest streets in the area however the windows are very old and you can hear every car passing by. The rooms are small with old furniture and a deep cleaning required. The hotel don’t offer any water bottles, instead they have a flask bottle with purified water. The breakfast has very limited options.
• pascal (10/5): -
• sofia (7/5): Hat alles gepasst. - Die Ausstattung (Pool, Fitnessstudio und Zimmer) war sehr gut. Das Personal war aber sehr freundlich und zuvorkommend. Etwas lange und verwirrende Wege bis zum dem Poolbereich. Roomservice hat über eine Stunde gebraucht.
• Alice (8/5): -
• Pär (7/5): - Läget och poolen! Lite strul vid betalningen som drogs 2 ggr men löste sig senare och när vi kom ner till frukosten skulle vi betala det som vi redan betalt så vi fick gå och prata med reseptionen som fick ringa till matsalen!
• Di (8/5): Would return if I re visiting the city - Great staff, lovely pool lady. Check in very quick, Good pool. Had lunch there, it was delicious. Not much to do in that area but tuk tuk readily available
• Anna (8/5): -
• K (10/5): - Nice hotel in the centre, we enjoyed our stay there
• Margrit (10/5): - Location, helpful staff,many choices at Breakfast. Loved the rooftop with the swimming pool!
• Marina (10/5): -
• Michelle (7/5): -
• Charlotte (6/5): -
• Sophy (3/5): -
• Ratnakar (1/5): - Nothing, its worst Hotel in Colombo. Everything is worst here
• Patricia (10/5): Gerne wieder ! - Sehr schönes geräumiges und sauberes Zimmer. Lage sehr gut, alles schnell zu erreichen. Personal sehr freundlich
• Sivathasan (6/5): - the food very old fashion rooms and dated property
• Mounia (9/5): -
• Silvestrs (10/5): - Laba lokācija, labas brokastis, Uz jumta neliels, bet jauks baseins, kur atsvaidzināties pēc rīta pastaigas. Turpat visu centru var izstaigāt kājām, blakus Kollupitiya dzelzceļa stacija, no kuras ātri (20 min.) un super lēti (40 rūpijas) var aizbraukt uz Mount Laviniya Beach, kas, manuprāt, ir labākā pludmale tuvumā. Ļoti atsaucīgs un izpalīdzīgs personāls.
• 2 (5/5): - Location wise is good.

Photos