Grand Alora Hotel
Location: No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, my
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location:
Located in the heart of Alor Setar City, the hotel is situated opposite the Lotus hypermarket, offering guests easy access to shopping and dining options.
Modern Rooms:
The rooms at Grand Alora Hotel are contemporary and equipped with essential amenities like a safe, flat-screen TV, and tea/coffee making facilities for a comfortable stay.
Facilities and Services:
Guests can enjoy complimentary Wi-Fi, a fitness centre, meeting/banquet facilities, and a 24-hour front desk with free parking, ensuring a convenient and hassle-free experience.
To book your stay at Grand Alora Hotel and experience the perfect blend of comfort and convenience, visit our website now.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Corporate Suite King
This suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Grand Alora Suite
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Suite
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Premium Executive Suite
This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Signature Deluxe King
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Signature Deluxe Twin
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Signature Deluxe
1 King Bed
108 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Bedsheets provided
-
Deluxe Twin Room
Rooms are fully carpeted and modern. Includes a flat-screen TV, a wardrobe and an electric kettle. The attached bathrooms come with free toiletries and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Deluxe King Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Deluxe King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- wan shahrul azhar (10/5): -
- Wan (10/5): -
- Noorhayati (8/5): -
- Mohd Abd Aziz (9/5): -
- Nurisha (10/5): Superb - Everything.Thank you all receptionist and staff. Room very clean. Thank you for helping about the lost of our stuff.
- Intan suraya (9/5): Tolong tengok balik etika or macam mana nak layan customer hotel dengan baik. - Semuanya terbaik.Ni kali kedua stay dekat sini.Berdekata. dengan Lotus dan kedai2 makan. Manager masa pengurusan dekat dobi tu sombong.
- Muzakkir91 (1/5): - The room is full with bedbugs and made my body itchy and redness.
- Waqi (10/5): -
- Muhammad Aiman Faiz (3/5): - Dekat dengan kedai. Dekat dengan lotus. Dekat dengan tmpt makan Dapat bilik aircond panas.
- Mahizer (8/5): -
- Adie (10/5): - Room space Coffee House presentation too underocotive
- Beng Han (8/5): - Convenient with many shops nearby
- Muhammad zuhid (7/5): - LOCATION housekeeping
- Ray Rara (9/5): -
- Asnida (9/5): -
- Nurhayati (8/5): -
- mohd naeem (8/5): -
- Nor Ain (7/5): -
- Dr. Muhammad Hasmi (10/5): Great and pleasant stay - Hotel in a great location. Nearby to Lotus’. None
- Mohd redzuan (10/5): -
- Fairul Nizan (6/5): - Goid Water heater not function well
- Roziawati (10/5): -
- Josphinn (5/5): -
- Zainol Abidin (9/5): -
- Suhaizal (10/5): -
- Dato Azaddin (7/5): -
- Samad (10/5): -
- Logeswary (9/5): - The staffs are extremely helpful. We was vegetarian and the chef decided to do a separate food for us. Bed was high for me.
- Rijal Anwar (10/5): -
- Rien (7/5): -
- azalina (10/5): penginapan yang sangat berbaloi - keselesaan dan keluasan bilik yg di tempah sangat sesuai untuk keluarga yang mempunyai anak kecil kebersihan tandas perlu diperbaiki
- kalaichelvan (7/5): -
- Chong Boon (7/5): -
- ZAMRI (10/5): -
- Juliaayu (6/5): -
- MOHD SAMNI (7/5): -
- Nur aymie (8/5): -
- Nur aymie (8/5): -
- Lai Chee Khong (8/5): Convenient location with shopping. All around. - Location Cannot find carpark link to hotel lobby.
- Nur aymie (8/5): -
- Chan (6/5): Location wise is superb. Room to improve on the clealiness. - Location. Convenient Advised to look into the room Cleanliness. Noticed that there were Multiple Stains on bed sheet, dirty shower faucet where dirts are stick on the faucet holes.
- ZAMRI (10/5): - No smart TV
- Nur Sakinah (5/5): -
- Ariffudin (7/5): -
- Zaini (2/5): Run down hotel - The Property should be classified as two stars NOT a four stars as claimed.
- Nor (8/5): -
- Syed Nadzeem (10/5): -
- SITI MAZUIN (8/5): - DEKAT DGN KEDAI, Pasaraya. Bilik bersih selesa. Bantal pun selesa. LAMPU BILIK MINIMUM,
- Norhazwani (10/5): - Everything was perfect! Keep up the good work Nothing
- Aien (4/5): -
- Hadromi (8/5): -
- Syarifah Norasikin (9/5): -
- Fauzi (9/5): -
- Shikin (10/5): -
- Noor Hafiz (10/5): -
- ahmad sobri (5/5): -
- nazifah (8/5): - Good location
- Raju (4/5): -
- Mohamad Rizal (8/5): -
- Halimatun (9/5): -
- David (6/5): ok - ok sjh Ada kerja kebaikkan
- mat naim (3/5): staying at grand alora this time is not satisfying as previous stayed. - - only 2 bath towels with stained provided,no small towels for floor n other usage,no simple slippers as provided before,iron without iron board. - house keeping cleaned the room but didnt change the towel
- Nur Farahana (8/5): -
- siti hajar (5/5): perlu ditambah baik - sarapan lengkap dan lokasi memuaskan keperluan seperti peti sejuk tidak disediakan di dalam bilik, perlu minta di kuanter baru di hantar ke bilik toilet ok cuma sabun tidak disediakan
- Wan Zaid (9/5): -
- Mohd Adli (8/5): - Kemudahan bnyk Tiada
- NARENDRA (10/5): -
- Chee Wah (10/5): -
- Segaren Chinaya (5/5): - Nil Not bright lighting in the room
- Raja Kamaruzzaman (5/5): Overall the standard advertised was slighty off fromthe brochure. - Rooms was unlike my last stay in the hotel. Facilities was not up to standard. Booking confirmation was not met. Room was switched upon check in. Why was one of the roomswitch to a different one from booking.com
- Tamotsu (4/5): 値段が高すぎる - 近くに大型スーパーがあること 室内が暗すぎて、デスクライトもないため仕事ができない。
- LIM (9/5): - The receptionist and the restaurant staff were extremely friendly, housekeepers were helpful and responsive, they set up table lamp for us. Love the shower, water pressure was strong, air con was cold enough, breakfast buffet and dinner were tasty. The light was too dim in the room, no ceiling light in the room. Room became very dark at night.
- NORMIZA BINTI MAHAMAD SUKRI (9/5): Very good - Breakfast good👍
- Datuk Farid (7/5): - Staff is good. Nice ample parking for VIP
- zaaba (8/5): ok and relaxing - Location -privacy , food - nice , registration -faster , nearby hotel plenty of gerai and local food to enjoy generally none
- Nor Asmah Binti Md.Isa (7/5): -
- atikah (6/5): -
- Nik Ahmad Kamal (8/5): Very enjoyable stay - Everything None
- azarudin (9/5): -
- Rohaida (8/5): We enjoyed our stay nevertheless - Breakfast was fulfilling The old furniture
- Mohd (5/5): - Staffs are friendly and room cleanliness is good. Swimming pool facilitiy is very bad
- Norziana (9/5): - - room, breakfast & location location
- Jemi (9/5): I and my wife happy stay at the hotel - Near lotus.. All ok
- Nurulain (5/5): -
- Hasniza (8/5): -
- Muazamir (8/5): -
- Syafinaz (7/5): -
- Dr Hasliza (1/5): - Food is good Room and corridor is dirty
- Yasmin (10/5): -
- Rizwan (6/5): Just ok - Bilik pencahayaan yang sangat kurang.. hanya ada 2 lamp table.. dgn side lamp dekat bhgian tepi tingkap... Kena request 1 lagi table lamp Bru ok... Harap pihak hotel kena perbaiki atau tmbh sedikit pencahayaan.. saya telah menginap di pelbagai jenis hotel.. yg hotel 4 star ni chya paling kurang
- Shazliana (10/5): -
- abd rashid (9/5): - - Good -
- Susan (4/5): -
- Syafiqah (10/5): -
- Raja Reza Bin (7/5): -
- Thuraiyya (8/5): Comfortable, convenient and cozy - Staff were responsive, polite and courteous and made efforts in guests’ requests. Parking was convenient. Plenty of restaurants and convenient stores nearby.
- SITI MAZUIN (8/5): - Makanan sedap, byk pilihan. Tandas shower tersumbat, Air lambat turun menyebabkan air bertakung, perlu tu ggu untuk air turun sepenuhnya. Bilik 509
- Mohd Shahrul Nizam (9/5): It was a pleasant stay and wd love to come back somedays. - The room and parking. Staircase to parking area.
- Syed Nadzeem (9/5): -
- Mokuhuna (4/5): - Location Dirty and smell like old house
Photos
