Lisbon Arsenal Suites

Location: Rua do Arsenal 60, Lisbon, pt

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Car hire
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Pub crawls
• Supervised childcare/activities
• ATM/banking
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - drop-off (surcharge)
• Internet access
• Concerts/live shows
• Art gallery on site
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double Room

  1 King Bed OR 2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, a hair dryer, and towels

  Practical - Phone, safe, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (24 hours)
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Bed sheets not available

• Double Room (Mansarde)

  1 King Bed or 2 Twin Beds

  172 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Phone, safe, and laptop workspace

  Comfort - Air conditioning

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (24 hours)
  • Room service
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Laptop-friendly workspace
  • Bed sheets not available

• Classic Suite (Studio)

  1 Double Bed and 1 Double Sofa Bed

  237 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, a hair dryer, and towels

  Practical - Phone, safe, and laptop workspace; cribs (free) available on request

  Comfort - Air conditioning

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (24 hours)
  • Room service
  • Free WiFi
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Bed sheets not available

• Standard Double Room

  1 King Bed OR 2 Twin Beds

  183 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, a hair dryer, and towels

  Practical - Phone, safe, and laptop workspace

  Comfort - Air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (24 hours)
  • Room service
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • Bed sheets not available

• Three-Bedroom Apartment

  The spacious apartment has 3 bedrooms and 3 bathrooms with a bath or a shower and free toiletries. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a toaster. This apartment is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 6 beds.

  Max Occupancy: 10 (8 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Double or Twin Room

  This room includes 1 double bed or 2 single beds, has a private bathroom with a shower and a mini refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Superior Double Or Twin Room With City View

  Offering views of Lisbon, this room features either a king size bed or 2 single beds, a private bathroom, a flat-screen cable TV and a mini refrigerator. The private bathroom comes with a shower, hairdryer and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Superior Double or Twin Room

  This large room includes 1 double bed or 2 single beds. The room has a private bathroom with a shower, hairdryer, a mini refrigerator and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Studio

  The studio features a private bathroom with a shower and an equipped with microvawe, mini refrigerator, microwave, kettle for tea and coffee facilities and some crockery. It has a seating area with a flat-screen cable TV and a dinning table.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

Guest Reviews

• Alessandro (8/5): -
• Laura (8/5): -
• David (8/5): -
• Ronan (9/5): Enjoyable - Location , friendly and helpful staff and value for money Coffee machine not working at breakfast ( staff did advise us in advance). Some noise from street late at night.
• Aurian (3/5): Avoid this hotel if you value sleep, cleanliness and basic comfort - Not a lot just: in the Center, too much touristic but central The location may look convenient on paper, but the hotel is directly exposed to Lisbon’s nightlife area. The windows provide almost no sound insulation, so every night feels like sleeping in the middle of the street. Between people shouting until late, constant pedestrian traffic and the tram passing nearby, it is practically impossible to sleep properly. Cleanliness was also disappointing. The bedsheets had visible stains and did not feel clean at all. We even asked for them to be changed, but there was no proper follow-up from the cleaning service. The bathroom was another major issue: a shower head that barely works correctly. On top of that, hot water is unreliable because the hotel uses a shared boiler system for the entire building, meaning there is sometimes no hot water available at all. Other frustrating details: * No trash bin in the room * Very poor communication and customer service * Messages sent before arrival were completely ignored * Lack of responsiveness from staff overall The hotel is well located geographically, but terribly located if you want rest and comfort. Between the noise, poor maintenance and lack of service, this stay was honestly very disappointing.
• Daniel (8/5): -
• William (9/5): Comfortable, great location! - It was a comfortable room with friendly staff in a great location close to bars and restaurants as well as the river. The safe didn't have any batteries inside it in order for it to work, so I had to ensure I carried my passport with me when out. Also, just personal preference, but there was just a body wash, no separate shampoo. If that was included and the safe was functionable I would have given 10/10. That said, I would definitely recommend staying here and I would return again.
• DOROTHEE (4/5): - Tres bon emplacement Le menage est realisé seulement tout les 3 jours Je n ai pas eu le linge de maison complet Mon seche cheveux ne marchait pas, apres avoir demandé 3 fois aux personnels de me le changer, ils n ont jamais rien fait Pas de verre pour boire de l eau en chambre alors que il y a un coin cuisine
• Sally (3/5): - The hotel is located at a premium location. The bed was not comfortable. The sheets had stains on them. And there was too much noise especially in the early morning
• Charlotte (7/5): - Das Hotel ist super zentral gelegen, sodass man viele Attraktionen direkt zu Fuß erreichen kann. Die Zimmer waren sauber und die Betten angemessen bequem. Unser Zimmer lag zur Straße hin und bei geöffnetem Fenster war die Geräuschkulisse ziemlich laut - bei geschlossenem Fenster aber kaum wahrzunehmen. Die Mitarbeiter waren sehr hilfsbereit und die Rezeption 24h besetzt. Wir waren zufrieden!
• Elina (8/5): -
• l'ouahidi (8/5): -
• Sita (9/5): -
• Lorena (6/5): - Die Lage ist super! Es ist extrem hellhörig. In der Nacht hört man jedes Geräusch, welches von der Strasse kommt. (Tram, Menschengerede usw.) An einem Abend haben wir über Uber Eats bestellt und haben dafür Besteck gebraucht. Ein Mann an der Rezeption hat uns keines gegeben, er meinte, er hätte keinen Zugriff auf die Küche. Dies fanden wir ein bisschen ungewöhnlich.
• Guest (8/5): -
• 77maple123 (6/5): Great staff - Pros Superior room with two opening windows Very kind helpful staff Room large airy high ceilings Good air conditioning Quite hotel Street noise goes away after 11pm Plug for charging right next to bed Great water pressure and plenty of hot water very quickly. Good safe. Luggage storage in secure area. Breakfast is bright clean plenty of space for early risers good coffee machine and hard working staff. Pastries were good But no healthy yogurt, only stale fruit And a pathetic toaster just passable Cons Mainly this is things that are wrong with European accommodation. Just travelled to Jordan, Cairo and Istanbul and did not encounter any of these niggles at this price point. Very minimal comforts in room. Fridge and kettle could not be plugged in at same time and plug at floor level. Tiny cups no saucers Cheap mattress Only a sheet on bed and a blanket on shelf. One tiny pillow and one hard one. You have to wait for clean towels till laundry comes back. One chair in room but nice little table. I am senior woman so will mention things I could not have managed without husband. Very high step in and out of bath from shower no safety rail. There is good elevator but does not go up to breakfast room so stairs a little tricky to come down. Railing on narrow side of stairs which are steep. Ok for the young
• Cecilaix (8/5): Bien situé - Super emplacement proche des transports en commun et des commerces. Le personnel est très sympathique et à l'écoute. La chambre est immense. La salle de douche est à revoir. Meuble abîmé par l'humidité, douche avec les joints moisis, des fuites sur le sol, le carrelage de la douche n'est pas nickel. Obligation de garder la lumière allumée dès que vous êtes dans la chambre car la fenêtre est petite et donne sur un mur.
• Johanna Rocio (7/5): Ubicación y tamaño recomendable, se sugiere remodelar la ducha o mejorarla sustancialmente - El tamaño de la habitación, microndas, friobar, menaje de cocina, cama, atención del personal Tiene tina a la que se ha adaptado una ducha de mano y una puerta. No es posible bañarse en condiciones con esa ducha y el agua se escapa mojando el suelo. La secadora de pelo no funcionaba y el teléfono dejó de funcionar.
• Donna (9/5): So well located, staff are great, well priced & will recommend to friends visiting Lisbon in coming months - Location is within walking distance of the centre of Lisbon Front rooms are affected by the noisy busy street below I will request a room at the back next visit
• Marc (7/5): -
• Bozena (1/5): They did not return my deposit back. - Good location. Outdated rooms, bathrooms could be refreshed. The biggest issue that I’ve encountered is that they failed to return my safety deposit. Initially the hotel staff wanted to write down the number of my credit card on a piece of paper. I refused to provide it to them. Instead, they charged my credit card (€100), that was supposed to be returned within 48h from check out. I stayed there at the end of the month and still have not received the refund of the safety deposit. I’ve sent them messages, but the hotel left them unanswered.
• Elisa (9/5): - Bagno spazioso, ottima posizione, staff molto disponibile
• Fiorella (8/5): -
• Beatriz (1/5): - Somente a localização O hotel é péssimo precisei trocar de quarto por 3 vezes, até travesseiro com cabelo nos foi dado, o hotel fede a cigarro a limpeza é de má qualidade.
• Meryem (7/5): -
• Fernandes (10/5): - Tudo Gostei de tudo
• yusuf (3/5): - Konumu merkezi olmasından dolayı iyi ama oda da küçük bir pencere var o da apartman boşluğuna bakıyor, çok kotu
• Agnieszka (4/5): decepción - La ubicación estuvo muy bien! El personal muy amable intentando solucionar los problemas. El apartamento olía muy mal ( lo mencionamos en la recepción), la ventana era para el patio así que ni siquiera entraba el aire y la luz. Hubo mojo en la pared. Nos encontramos con una toalla donde ya había pelo (lo mencionamos en la recepción y nos la cambiaron). El apartamento en general no estaba muy limpio, había pelo en algunas partes . Se notaba la humedad en la casa por lo que también olía mal. El sofá también estaba medio roto, no se podía sentar.
• Jan (8/5): - Perfekte Lage für Erkundungen in der Stadt. Badezimmer war vergleichsweise groß. die Räume sind sehr hellhörig, man bekommt auf der 4. Etage sehr viel von anderen Gästen mit.
• KATIA (9/5): Suíte com praticidade e conforto - A localização é privilegiada, pertinho da praça do comércio e da estação Santa Apolónia e de pontos de ônibus. A suíte possui cafeteira, chaleira, microondas, fogão de indução, fribogar, equipamentos que proporcionam pequenas refeições Faltou uma ducha higiênica ou bidê, para a mulher principalmente faz diferença. Espelhos grandes na sala para mulher também é necessário para quem viaja em grupo enqto uma está no banheiro outra se arruma no quarto e espelho grande vc tem visão do corpo.
• Gyorgyi Agnes (7/5): -
• Elizabeth (7/5): Great location with a few minor issues. - The location was central to everything really. Easy to get to transport if wanted to explore further afield. The room was clean, and the beds were comfy. The room was made up every day, which was lovely. The shower water pressure was immense. It was a double room... we were only given one cup...we then got another one from reception, and this was then taken away when the cleaner came in. The bathroom, especially the shower, had some leakage issues/no holder for the shower head. The air con didn't work on the last night. The noise outside was loud, which was fine with the window closed and the air con overnight until the air con didn't work...
• Girlie Mae Andrada (3/5): Aircon not working in the room but we were still charged full price - The location was very close to amenities and transport links. A few metres away from Praça do Comércio, the Time Out Market and the famous pink street. The staff allowed us to drop our luggage before the check in time at 3pm and offered to keep our luggage the next morning while we went sight seeing. The reception staff who checked us in did not inform us that the room they put us in had a broken air-conditioning unit. We only found out at night when we came back from sight seeing, tired, hot and bothered and desperately needed a cooling system. When we went to the reception staff on night duty, he non-chalantly said "your aircon is not working. Nothing I can do as the hotel is fully booked." Instead of apologies, or offer of an electric fan, he huffed and puffed and rolled his eyes. He said the Aircon has been broken for 2 weeks and the manager knows about it. He let me write a formal complaint in their book of doom but I bet it meant nothing to him When I asked for an electric fan, he was reluctant to give me one (a very small one) because it was for the reception. We had no choice but to have the windows open which means we heard all the loud noise from the road traffic and shouts of drunk people coming from their parties. We had a very poor sleep because of the heat and the noise. The room was also a little dated and tired.
• cindy (5/5): -
• Leandra (9/5): - Localização Limpeza Organização Simpatia e atenção dos funcionários Não tinha sabonete líquido no Dispenser do banho..
• carmen (10/5): - La amabilidad del personal, el encanto del lugar, muy limpio y muy bien ubicado
• KATIA (9/5): Viagem agradável e prática ! - Localização perfeita! Perto da praça do comércio, metrô, ponto de ônibus e comércios . Há um cantinho para usar funcionalidades como chaleira, microondas, etc Faltou uma ducha higiênica, item necessário para nós mulheres e tbm um espelho grande de corpo na sala/quarto até pra facilitar viagens com várias pessoas
• Lendvai (9/5): - Elhelyezkedés a városközpontban van.
• Anna (3/5): Great location but not getting what you paid for when it comes to the room amenities. - Great location The shower was VERY small and hot water was VERY limited. My air con was broken and I asked to have someone look at it several times and no one ever did. I stayed 3 days and had no air con and no help in trying to fix the issue.
• Ivan (4/5): El llit era incòmode (dos petits ajuntats). El mobiliari en mal estat (làmpada, capçal de llit...) -
• Serge (8/5): - L'emplacement, centro, est super quoique quelque peu bruyant, lors du passage des tramway Il manque un petit fauteil et une petite table pour accompagner le fauteuil présent. Pour une chambre pour 2, un seul fauteuil, ça fait drôle un peu. Aussi, la pomme de douche arrose partout, devrait être changé.
• Alexandru (8/5): -
• Ania (8/5): -
• Mattia (10/5): -
• Verónica Francisca (7/5): - Estaba muy cerca de todo y el personal muy amable, nos permitió dejar las valijas tanto antes del check-in como después del check out La habitación era para 4 pero una de las camas en realidad era un poco improvisada con un colchón muy finito y muy incómodo, las otras 2 camas sin embargo estaban bien. Las canillas estaban viejas, una perdía agua y la otra estaba a punto de salirse. También tuvimos que pedir papel higiénico y toallas porque no estaba preparado para 4 personas.
• hofland (7/5): -
• liliana (7/5): séjour agréable - très bon emplacement à quelques pas de la place du commerce et des rues piétonnes parking à proximité tout est simple et rapide d'accès pour les piétons personnel agréable l'isolation des chambres on peut facilement entendre les voisins et le bruit extérieur est assez présent, passage du tramway si sommeil léger prioriser une chambre ne donnant pas côté rue
• Dimitrichka (7/5): -
• Marco (6/5): -
• Carla (5/5): - Estuvimos dos días sin agua caliente.
• Yassine (9/5): Muy rexomendable - A nosotros no nos ha tocado la habitación de la foto, pero estaba muy bien. La ubicacion perfecta justo a lado de praça do comercio.
• Barbara (10/5): A little quaint gem of a hotel! Nothing basic about this cutie!!! - I loved the location and its quaint charm!! Not your cookie cutter hotel! I loved it all!!
• Laura (10/5): - La ubicación excelente Habían cucarachas
• Roberta (8/5): - Posizione centrale ad un passo da tutti i punti noti. Acqua calda inesistente al mattino in quanto un boiler serviva tutto il piano e al risveglio la maggior parte delle volte era già finita. Il bagno presentava un odore sgradevole che risaliva dalle tubature e nonostante le frequenti pulizie al rientro in stanza non c'era di certo una buona aria.
• Edis (10/5): -
• Natalia (9/5): -
• Hammam (8/5): -
• Christopher (8/5): - Location, so central, great, Noisy!, traffic, more sound proofing!!
• Lucia (10/5): - Gostei de tudo, localização, perto da Praça do Comércio, lojas na rua do Hotel, mercado próximo, café da manhã muito bom, com certeza voltarei.
• Nicolas (9/5): -
• Niko (3/5): Regular - La ubicación El baño olía a humedad, las sábanas no estaban limpias y las chicas del persona no sabían inglés
• Aleksandra (10/5): -
• Javier Priego (7/5): -
• Mary (10/5): - La ubicación perfecta Que te limitan el papel higiénico y el 2 dia no estubo hecha la cama
• Jamakovic (10/5): -
• Adriannys Carolina (8/5): Buen hotel - Muy céntrico, buena comunicación, se puede guardar el equipaje antes del check in El ruido de exterior se escucha mucho
• Guest (7/5): Buena - La ubicación buenísima.En todo el centro de Lisboa.
• Lorenzo (6/5): Posizione top - Posizione e personale Doccia fredda e poca pulizia
• Janice (5/5): Location is not worth the noise - Clean and fresh room Noisiest room I have ever been in. a room on the front or side It is located right next to /above the buses, street cars, the very noisy busy street. The bathroom pipe continually ran noisily. Room on first floor I could hear conversations in the lobby below from staff and customers. Every time the phone rang. The banging the hotel entry door after it was locked for the evening Requested a room change unsuccessfully.
• Suse (10/5): -
• Edwar (7/5): Regular - Ubicación Mucho ruido, limpieza, falta de mantenimiento
• Tobias (7/5): -
• Martire (4/5): - l emplacement ,, surface de la chambre, l acceuil du personnel. pas de chauffage (en panne) froid dans la salle de bain nuisances sonores badge de porte non fonctionnel
• Carlos Taurino (8/5): -
• Anas (8/5): -
• Mary (5/5): - La ubicación. Me quedé 3 noches y 4 días, y en ningún momento cambiaron las toallas. Entraron a limpiar el sábado y aunque estaba todo arreglado (incluido las toallas de baño), seguían mojadas y sucias. La cama no era incómoda, pero las almohadas lamento decir que podrían cambiarlas.
• CarinaCC6 (10/5): Great location, lovely people - Um hotel para quemCozy hotel, well located and close to everything. Pleasant atmosphere and fantastic people, always friendly and helpful. A simple and great stay.
• Krystian (10/5): -
• Manuel (8/5): -
• Els (7/5): -
• Otávio (7/5): - The location! Just perfect They didn’t notice us about the renovation and the breakfast just only available at the room
• Raquel (7/5): -
• Patricia (8/5): Muy bien sitio pero con peculiaridades - La ubicación, el trato del personal tan amable, la habitación estaba muy bien y limpia y con todo lo necesario. Las almohadas eran incómodas, la cama un poco también, el ruido que se escuchaba del tranvía y el alboroto de la gente en las noches y que no se cómo se colaron unos 200 mosquitos en la habitación los últimos días.
• Barbara (8/5): - Excelente ubicación, tiene todo lo necesario, el personal muy amable en todo momento. El ruido de la calle, la habitación no estaba insonorizada lo sufiente
• Afonso (9/5): - Os quartos estão muito bem dinamizados e bastante espaçosos.
• Diana (8/5): -
• Erika (9/5): -
• Vittoria (7/5): -
• Vas (8/5): - We really enjoyed our stay. The staff was great, especially the reception team, and Bhimla at breakfast, who was very attentive and exceptional in her service. There was no consistent hot water in the shower, it kept going on and off. The hotel lift wasn’t working, so we had to climb up to the fourth floor. Additionally, there were construction works taking place right at the entrance of the hotel.
• Matheus (9/5): -
• Sushko (10/5): - Самий центр + Треба оновити ремонт, і трошки більше освітлення кімнат
• Rebeca (10/5): -
• Freitas (5/5): -
• Alonso Santiago (10/5): - La atención del personal fue excelente y la ubicación del lugar perfecta. La instalaciones también están muy bien acondicionadas
• Anita (2/5): - We stayed 10 years ok and it was really good...this time it was really run down. Room was really out dated
• Jayme (10/5): - Location was great - easily walkable to many places and an easy place for us to be picked up for our flight. Breakfast was nice and had lots of great options and hot coffee/tea. Room was super clean and tidy, shower was awesome. Room was a little bit loud as it was on a street with lots of cars and people walking by, but the windows did cut out most of the sound. If you're a lighter sleeper than I, might be a problem.
• Vincent (6/5): - situation
• Catherine (9/5): Parfait - L’emplacement est super pour nous, au milieu de tout, on a pu aller partout où on voulait a pied. ( place Rossio, alfama, baixa - chiado, rue rose , la gare, Time out market et l’arc de triomphe. ) dans compter le nombreux choix de restaurants et terrasses à proximité de l’hôtel. L’air climatisé ne fonctionne pas bien.
• Fatima Zahra (7/5): Soggiorno tutto sommato positivo, posizione ottima e personale molto gentile - La posizione molto vicina al centro e le dimensioni della camera. Possibilità di prenotare lo shuttle aeroportuale tramite la struttura. Le camere non erano ben insonorizzate, si sentivano i rumori dall’esterno. La nostra camera non aveva una finestra affacciata sull’esterno per fare girare l’aria.
• Juliette (7/5): - Situation très bien Manque de matériel : 1 assiette, 2 couteau et 2 verres alors que c’est une chambre de 3… Qu’un seul essuie par personne (par pour les cheveux ni les mains) pas de nécessaire de toilettes,… La literie très inconfortable dans les chambres triples

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