Hotel Casa Lyon
Location: Arzobispo Larrain Gandarillas 394, Providencia, Santiago, Region Metropolitana, 7501120, Santiago, CL
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Stunning Terrace and Garden Views
Relish the stunning terrace and garden views at Hotel Casa Lyon in Santiago. Unwind in one of the 14 guestrooms with flat-screen TVs and free Wi-Fi, offering a comfortable stay. Convenience and Comfort are paramount with amenities like room service, complimentary toiletries, and daily housekeeping.
Explore nearby attractions such as Plaza Baquedano and Forest Park, merely a short distance away. Central Location makes it easy to access popular landmarks, ensuring a memorable stay.
Don't miss out on the Business and Leisure Facilities encompassing a business center, a 24-hour front desk, and multilingual staff. Secure your spot now at Hotel Casa Lyon for an unforgettable experience in Santiago.
Important Information
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Tours/ticket assistance
- Free self parking
- Reception hall
Rooms Available
-
Basic Twin Room
2 Twin Beds
Layout - 14 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens
Comfort - Fresh towels (on request), air conditioning, and fresh bed sheets every 4 days
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Separate living room
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
-
Quadruple Room
4 Twin Beds
Layout - 14 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens
Comfort - Fresh towels (on request), air conditioning, and fresh bed sheets every 4 days
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Separate living room
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
-
Family Triple Room
1 Double Bed and 1 Twin Bed
Layout - 14 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens
Comfort - Fresh towels (on request), air conditioning, and fresh bed sheets every 4 days
Accessibility - Height-adjusted amenities
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Separate living room
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Lever door handles
- Change of towels (on request)
-
Traditional Double Room
1 King Bed
Layout - 14 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens
Comfort - Fresh towels (on request), air conditioning, and fresh bed sheets every 4 days
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Separate living room
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
-
Quadruple Room
2 Twin Beds and 1 Queen Bed
108 sq feet
Layout - 14 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and fresh bed sheets every 4 days
Accessibility - Height-adjusted amenities
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Lever door handles
- Change of towels (on request)
Guest Reviews
- Pablo Alejandro (2/5): Espero NO volver nunca más a este hotel. - Lamentablemente la experiencia fue pésima, el hotel tiene un descuido increíble, anticuado, le hace muchísima falta una renovación total. La pieza que me tocó ni hablar, no tenía ningún tipo de ventilación ni ventanas, el ambiente era muy bullicioso, se escuchaba todo en el pasillo, terrible. El baño un tema absolutamente aparte, y por motivos personales me tuve que retirar antes de lo esperado tipo 4:20 Am aproximadamente, el agua de la ducha en demoró 30 minutos por reloj en calentar, esto sin ánimos de exagerar, 30 minutos en calentar. Ya cuando estaba listo para salir… mi vehículo quedó atrapado por otros en el estacionamiento, por lo que a las 5:20 Am aproximadamente, hubo que ir a despertar al visitante Argentino que estaba tapando mi auto, esto porque el estacionamiento no da abasto. Realmente quedé muy decepcionado de esta estadía, definitivamente no volvería nunca más. Lejos unas de las peores experiencias que he tenido con hoteles, más aún tomando en cuenta que el valor no era de lo más económico, $85.000 Pesos chilenos aproximadamente.
- CLAUDIA (6/5): Razoável somente por causa do atendimento e locali - Localização e atendimento excelentes. Funcionários educados e atenciosos. Café da manhã: fraco, repetitivo e regrado. Durante as 8 diárias tinha apenas pao com queijo e presunto ou ovo mexido, fruta e suco (somente nas 2 primeiras diárias), copo de iogurte de no máximo 100ml (sempre o mesmo sabor); um míni bule de leite para 2 pessoas. Instalações e mibiliarios: carentes, urgentemente de reforma, principalmente camas e banheiros. Colchões e móveis.velhos necessutando de troca; banheiro antigo com cortina fina que molha o mesmo todo.
- Margarita Karen (2/5): PESIMO HOTEL - Pésima atención Llegamos al hotel no tenian la reserva , ho habia nada , luego nos acomodaron en una pieza con 4 camas Todo cochino ( hongos en los baños y techos) cortinas sucias ( tengo fotos de repaldo) Y cómo broche de oro no nos dieron desayuno ya que nos dijieron que debíamos pagar extra Mal Pesimo
- Mike (10/5): - A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
- Miguel (10/5): Recomendable. - Muy amables. Lugar adecuado para hospedarse, limpio y bien ubicado. Atienden personas muy amables.
- Verified traveler (10/5): - 特に問題はありませんでした。
- Andre (8/5): - Hermosa casona antigua! Nuestra habitación era cómoda pero pequeña. Rico desayuno!! Esta muy bien ubicada ! Muy buena atención y amabilidad en todo momento! Recomendable!
- Verified traveler (8/5): - pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
- Daniel (8/5): Hotel bien ubicado, casona típica y hermosa. - Muy buena experiencia
- Guilherme (8/5): No geral muito bom - Quarto aconchegante, cama boa, armário e móveis atenderam a necessidade. Única crítica seria o ventilador que estava capenga, mas funcionando. Quarto não tem ar-condicionado. Banheiro muito bom, com destaque especial para o chuveiro que é excelente, daqueles bem grandes. O quarto foi arrumado todos os dias, as toalhas são trocadas apenas se vc deixá-las no chão. Wi-fi pega muito bem no quarto e a velocidade é muito boa, não tive problemas de acesso. O café da manhã é simples, porém gostoso e o suficiente para iniciar o dia. O grande destaque vai para o atendimento, os funcionários são bastante simpáticos e estão sempre dispostos a ajudar com dúvidas sobre a cidade e demais necessidades, inclusive em um dos dias que precisei sair mais cedo do hotel por causa de um passeio, o funcionário me permitiu fazer um café da manhã antes do horário para não ficar sem o mesmo.
- Antti (10/5): - Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
- Verified traveler (8/5): - Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
- Gladys angelica (6/5): bueno pero no respetan el precio de la reserva - fue una experiencia de acuerdo a lo esperado, tranquilo y limpio. pero me cobraron mas de lo que me habían cotizado Me cotizaron 32000 y me cobraron 39000
- Reginaldo (10/5): otimo atendimento muito bom recomendo. - otimo atendimento muito bom recomendo.
- edson (8/5): Vale a pena , custo benefício - Hotel simples, confortavel , quarto com aquecedor , banheiro chuveiro quente , café bom,,, única coisa acho que os banheiro é pequeno na parte do boxe, mas nada que estrague a estádia.
- Luciano (10/5): Excelente atendimento - O hotel fica próximo ao Parque Bustamante (600 metros) e há uma estação de metrô neste parque. O atendimento foi excelente, chegamos perto da meia noite, pois nosso voo chegou mais tarde do que o previsto e a atendente nos atendeu super bem. Perguntamos onde poderíamos comer àquela hora nas proximidades e ela prontamente nos mostrou opções, inclusive ofereceu para pedir pizza e comer no hotel. Optamos em comer no hotel e ela mesma fez o pedido na pizzaria, nos chamou quando a pizza chegou e nos levou até a cozinha para comermos tranquilamente. Atendimento nota 10! Os quartos são amplos, não havia ar condicionado somente ventilador, mas foi o suficiente. O banheiro é pequeno mas atendeu nossas necessidades. Tudo muito limpo. O café da manhã é simples mas bem servido. Wifi grátis.
- Eder Gatti (8/5): Avaliação hotel - Bem localizado para trabalho. Equipe muito boa. Atende
- LIVIA BORGES (8/5): BOA - RECOMENDO - Hotel atendeu tudo que propôs! Hotel simples, de atendimento agradável, super prestativos. Super recomendo.
- Noël (8/5): - Bien positionné dans Santiago mais la literie moyenne
- Verified traveler (8/5): Hotel aceitável - Hotel simples, café da manhã razoavelmente suficiente, ótimo atendimento das funcionárias, muito simpáticas e prestativas. Wifi boa. Fica um pouco distante do metro Baquedano (uns 20 minutos a pé). Os quartos do piso superior fazem barulho ao andar pelo corredor devido ao piso de madeira. Melhor usar os quartos de baixo. Os quartos e o banheiro são pequenos mas a cama é confortável.
- Verified traveler (6/5): Bem localizado - Muito boa. Hotel simples mas tranquilo.Pessoal do atendimento prestativos e educados.
- Torchi (8/5): Hotel pequeño y cerca de todo - Elegimos este hotel porque estaba estratégicamente ubicado en medio de todas las zonas que queríamos visitar y fue un acierto. Buenos accesos a Lastarria, Providencia y Bellavista y muy cerca de una estación de metro. La habitación que me dieron fue mejor que la contratada, pero mi amiga se quedó en la más pequeña y estaba muy bien también. El personal muy amable y recepción las 24hs. El desayuno es, tal vez, lo más flojo pero funciona. Volvería.
- Verified traveler (8/5): - Older place but friendly and good location.
- byron (8/5): - Personal muy amable y atento ;) Las habitaciones no tienen aire acondicionado Y me tocaron días muy calientes Metro parque Bustamante el más cercano Excelente
- Agustin (8/5): - El piso de madera hace mucho ruido
- Christine (4/5): 2 Nächte in Santiago - Wir waren 2 Nächte hier, aufgrund des günstigen Preises (55Chf pro Nacht), normalerweise kostet das Zimmer mehr als 100usd. Fenster und Türen uralt, aus dem EG keine Aussieht (deswegen wahrscheinlich der Sonderpreis)nicht sauber, Frühstück so lala. Zum Zentrum kann man laufen.WLAN Empfang im Zimmer (101) sehr schlecht.
- Ricardo (10/5): Voltaria tranquilamente! - Atendentes muito simpáticas. A Francisca, além de muito atenciosa, ama o que faz e nos deu excelentes dicas. Hotel limpo e bem localizado. Recomendo!
- Verified traveler (8/5): - Lovely small hotel, breakfast a little basic but the area is very nice.
- Jorge (10/5): Es un hotel muy agradable el desayuno muy bueno - Lo recomendaría porque tiene habitaciones espaciosas para 5 personas las camas muy cómodas
- Verified traveler (8/5): High value for the money - The staff was friendly and helpful. While they do not speak English, my primary language, they did try very hard to communicate clearly and were always smiling and helpful. The bed was very comfortable. The shower was nice and hot with plenty of water pressure. The hotel was relatively quite, but people walking around could be heard through the hardwood floors. I'm usually a low-maintenance guest, so I don't ask hotels for anything usually. I should mention that this hotel doesn't have A/C, so in the summer, people used to that might want to pick a different place. It was in the upper 80s degF and with both windows slightly open, a nice breeze cooled the room nicely. The main downside for this (and most non-corporate) hotels is that neighbors and normal street noise can be an issue. It isn't a noisy neighborhood, but there are cars and buses 100m away. The business next door is an automotive shop, so those shop tools can make noise. I've always lived in the suburbs or country, so maybe I'm overly sensitive to city noises? Earplugs generally solve the issue. The value of this hotel is very high.
- GUY (8/5): - L'hôtel est très bien situé, et tranquille, près de plusieurs restos.....mais la chambre un peu petite mais la salle bain plus que minuscule,impossible de prendre une douche sans se cogner partout, jamais vu une salle de bain aussi petite, très inconfortable
- Aldo (10/5): - Excelente atención
- alie omar (6/5): HOTEL DAS MOSCAS NOJENTAS - NÃO SE HOSPEDEM, FUJAM - HOTEL DAS MOSCAS NOJENTAS Sabem aquele hotel 'bonitinho, mas ordinário'.é este. A proposta deles a primeira vista até que é legal, porém assim que você fica umas horas no apartamento começam as decepções. Nossa maior e mais nojenta; nosso apartamento esta REPLETO DE MOSCAS ENORMES E NOJENTAS(palavras de minha esposa). Matei 'apenas 17 moscas"- vejam as fotos das falecidas no vaso sanitário. Um nojo. Relatei o fato a uma funcionário que disse; " no Intiendo" daí mostrei as fotos e ela falou que iria pedir para limparem melhor ??? Ok, no dia seguinte após a 'limpeza', lá estavam mais 5 lindas MOSCAS NOJENTAS DE NOVO, tive que usar das habilidades do 'el matador de moscas' hahahaha. Para quem assistiu o filme 'ARRATA-ME PARA O INFERNO' vai se lembrar da cena em que MOSCAS ENTRAM NO NARIZ, OUVIDO E NA BOCA de alguns atores, neste caso dos hóspedes. Simplesmente um horror de nojento. O café da manhã deles, a ração que dou ao meu gato BUG SKYWALKER é melhor. Poucas opções, pães seco, café frio, reposição precária, melhor é não chamar aquilo de 'café da manhã'. O hotel mais parece um HOSTEL CARO. Tem a questão do barulho do piso de madeira, que no início não parece nada, porém na calada da noite torna-se um big problemão. Sê alguém levantar a noite, acordará quem estiver no quarto com certeza. Para não errar, fiquem em um IBIS, não tem erro. É mais caro mais vale cada centavo.Você sabe oque vai encontrar, eu quis inovar e entrei pelo cano. NÃO COMETAM O MESMO ERRO.
- FABIAN (8/5): Muy buena alternativa de alojamiento en Santiago. - Bastante bien la estadia; la atención muy buena; su ubicación espectacular. lo recomiendo 100%
- Cléber (8/5): Avaliação Casa Lyon - Ótimo bairro com fácil acesso ao centro e tratamento muito bom, funcionaria atenciosas com o estrangeiros.
- guillermina (8/5): - Nos gusto el hotel, es una zona residencial, es unn poco complicado encontrarlo cuando no conoces, pero en general todo re bien, buena atencion y amabilidad. Uno de los días la limpieza del cuarto fue bastante mala... pero fue lo unico. Y estaria bueno que el hotel cuente con un bufette o algo que te de comodidad para comer a la noche tal vez.
- LUIZ (4/5): Hotel precisa de renovação. - Hotel mal conservado, banheiro com vazamentos, piso com muitos rangidos. Café da manhã com poucas opções e quantidade reduzida de alimentos e muita demora na reposição.
- Miguel (8/5): Hotel señorial y agradable. - Muy agradable estadía en un hotel con edificio de hermoso estilo. Muy buena ubicación para llegar a los lugares de interés de Santiago.
- coto (8/5): - buena
- Ivan (10/5): Lugar muy tranquilo, limpio y seguro - Muy buen hotel, nos atendieron muy bien, muy atentamente y tranquilo el lugar. Zona muy segura. Nos encantaría volver .
- Karina (6/5): Boa localização, sem luxo - Os funcionários são super simpáticos, mas falta atencao, por ex: tivemos que pedir papel higiênico e para trocar as toalhas molhadas 2x. E uma casa antiga, então os tacos de madeira do hotel rangem absurdamente. De resto tem o melhor WiFi, o café da manhã e bem simples como uma opção de fruta, cereais, chá, café, suco ( de caixinha), leite quente, pão de forma e frios.
- Debra (10/5): Good location, good value - Great location, easy access to metro station and bus, safe
- Keith (10/5): Quiet and safe area - The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.
- Verified traveler (10/5): - Family owned hotel with excellent service!
- JESUS MANUEL (2/5): Bad - The room had spiders , I have to kill one. The TV it was out order. When I requested to move out to other room, I have been told the hotel was fully booked. I have paid the room almost 2 months in advance x 3 nights and I have been given the worst room, The wifi it did not work in the room I have to go to the lobby, I would never come back.
- Verified traveler (4/5): Nice little B & B - Good location, just a few blocks from Parque Bustamante metro (subway) station. Within easy walking distance from a quite a few good eateries. Small but comfortable bedroom and bathroom. Our room was quiet except for incessant barking neighborhood dogs that yapped most of the night. Breakfast was simple but adequate. Front desk staff were welcoming and helpful when we first arrived but were not quick to fix some issues (e.g. it took several requests to change a burned out light bulb). In our room was posted the "Policy of the Hotel" which stated that rooms would only be cleaned between 12 noon and 2 pm. On our first two days here, our room was cleaned when we returned in the afternoon. On our last day, we left the hotel at 9.30 am and returned at 3 pm to find our room not serviced. The receptionist said when we went out "later" we could have our room serviced but we insisted on prompt resolution of this issue.
- Verified traveler (6/5): - Clean room and a reasonable walking distance to the city. Close to metro (2 blocks). Close to Barrio Italy.
- Lorena&Salvador (8/5): Nice cozy hotel near attractions in safe area - The staff is very helpfull specially the night manager, I think his name is Omar. The owners David and Sandra were also very helpfull, even providers us temporary metro money. I definetly recommend the hotel.
- Selma (8/5): Very nice place to stay in Santiago - Good location on a quite street. Rooms are all remodeled (at least the one I was - # 7) with comfortable beds and pillows. Shower is the best: a lot of water and hot! I'll miss that shower! Nice breakfast with a few options. Staff is very nice and always willing to help. We needed to rent a car for one day, pick-up and delivery at the hotel with same cost as if you have to do it at the airport. I will definitely recommend and stay there again when I'm back to Santiago.
- Dieter (10/5): Nice B&B, fantastic location. - The hotel itself is very nice. Old, but not in a bad way - hardwood floors and brick walls give it a charming rustic character. Our room was quite clean, and the bathroom had recently been redone. The staff are very friendly and helpful. For the price, it is excellent. The location in Barrio Italia is really the best part. Lots of shopping in boutique stores with handmade goods and furniture, antique restoration shops, and excellent restaurants. We don't mind walking, so the 20-minute walk to museums, Lastarria, St. Lucia, or downtown areas was no problem. You could also easily grab a taxi or take the metro from the Parque Bustamante station.
- Verified traveler (10/5): Great location - Staff was very helpful in booking additional flights within Chile and visiting city museums.
- Verified traveler (6/5): My First Stay in Chile! - I was in Chile on business for the first time and did not know what to expect. The bed and breakfast was clean but needed to be modernized and cleaned and maintained on the outside of the building. During the heat of the summer when it gets as hot as 97 degrees F. you expect to have some A/C. When I asked they gave me an antique fan to keep me cool. They said that it was the hottest that it had ever been. My luck. However, the staff was very friendly and as helpful as they could be. When I read the info on the Hotel.com site it says that the staff speaks English. They mean that the staff speaks fluent Spanish and not English. If they did not use the Google translation program on their computer I would have been in deep trouble. Lastly, the Internet service was somewhat sporadic. The staff is very nice and they do the best that they can under the circumstances. Based upon the price of the hotel a few blocks up the street, this place is a great value, so if you want to save money I would definitely suggest considering this property.
- G.O.C. (10/5): - This is a wonderful place. More of an inn or bed and breakfast than a hotel, which is a PLUS. Small, clean , safe, well-located, and expertly staffed and managed. I LOVED IT.
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