Ruijia Hotel Chengdu Airport

Location: No.6 Longqiao Road, shuangliu town, Chengdu, CN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free WiFi
• Elevator
• Free airport transportation
• Smoke-free property
• Tours/ticket assistance
• Free wired internet

Guest Reviews

• STEPHEN (6/5): Convenient Location - Very closed to airport, airport pickup service is good. The driver is polite and helpful. The cleanliness and conditions of the hotel need to improve.
• Verified traveler (6/5): - It is very weird that they cannot find my booking info. I feel very sad about the working staff, who cannot treat customers like this!
• Verified traveler (6/5): Fine for one day sleep - The distance from airport to hotel is not far, but be prepared to take 1 hour to get to hotel. You need to call for shuttle van. The WiFi inside room did not work on the day when we stayed. Bathroom does not have a wall to separate shower area, water splashes to all area.
• Verified traveler (4/5): - When I checked in the hotel staff did not speak English and could not find my reservation even though I showed them hotels.com reservation. They wanted me to give them $100 cash as a security deposit even though room fully paid. It took over an hour just to get the room.
• Samuel (4/5): Close to airport with shuttle but that is about it - Good location close to the airport. Includes a free shuttle to and from the airport (we only took the shuttle one way as the front desk person hung up on us when we tried to coordinate a pickup on the phone when we landed). Also, hot shower. Other than that, it was a place to avoid. Rotted bathroom door, cigarette burns on the walls, moldy throughout the bathroom and baseboards, general level of dirty was an 8 out of 10. Sheets seemed to be clean at least and breakfast was decent vegetarian Sichuan fare. If we were looking for another hotel close to the airport, we would definitely try something else.
• xifan (6/5): Check another - Dark room, only two low watt bulbs. The hotel is a seperate building, away from the actual lobby. Then there is a shower with no water pressure. My wife used the (broken basin) bathroom sink and my shower literally stopped A bit noisy due to airplanes. but it is close to airport for a reason. The shuttle driver must be a retired racer as the ride to the airport was intimidating due to his fast and erratic driving. Not going to use this hotel again.
• Verified traveler (8/5): Good value hotel next to airport - The hotel is very close to the airport, around 5-10min drive. Hotel got 24hr free airport pick up, but you have to call them when you arrive airport. The hotel room itself is very big and generally clean. Toilet is a bit old but acceptable. Overall, im very happy with the hotel given this price.
• Verified traveler (8/5): Convenient Airport Hotel with Good Value - The hotel is just 10min drive from Chengdu airport, and it has free 24 hour airport pick up. Bad side is you have to call the hotel to pick you up when you arrive, that means you must have to have a telephone card and you can speak chinese. The beds are clean and the room is big. Bathroom not very clean, and the shower place doesn't have a curtain, so water splashes out easily. Wifi stable. Breakfast so so. Given this price with free airport pick up and free breakfast, I'm more than satisfied. Will definitely stay here again.
• Brian (8/5): Nice and cheap - Friendly and helpful staff. Able to give direction and assistance when is needed.
• Quek (8/5): Near the airport and yet the taxi does not know - The hotel pick me up from the airport, but I need to call the hotel from the airport
• Diana (8/5): Great hotel with close proximity to the airport. - We were pleased with our stay at this hotel. No problems catching the airport shuttle. We just asked someone in the airport to call the hotel for us to let them know we were there. Our friendly airport traveler ended up calling the driver themselves and we met up with them upstairs, at departures. There were other hotel guests taking the shuttle. Our room was actually in a separate building across a nice courtyard, behind the front of the building where the hotel lobby was. We were pleased with the room. It was clean and quiet. We were only spending the night in Chengdu and then flying out the next morning. It only took about 10 mins to reach the airport, which we were grateful for.
• Verified traveler (6/5): Decent hotel, but too noisy - Pretty decent at this price level. Airport shuttle service is a big plus. While this hotel is so noisy ,so I won't recommend it.
• Verified traveler (6/5): Good for a stopover stay - The hotel is very close to the airport and it is reasonable for a stopover stay. The free airport transportation is greatly appreciated!
• Amin (8/5): Unfortunate situation - Power outage:Unfortunately on first night of my arrival there was a power outage. Though we got temporary power only at 9 pm, I'm sure the hotel management was trying very hard to get the portable genset. Language barrier: Most of the staff do not speak english but they use the current technology i.e Translator application via smart phone.
• Longina (8/5): pretty good hotel for the price - Hotel not far from the airport, and gratis pick up service works. It is very important when flight is late and you arrives at 2.00 am. Room was very comfortable; 10 min walk from the hotel local bazar and in the opposite direction outlet mall with world's wildest fashion houses. Perfect if you have just a few hours until the next flight in this city.
• Verified traveler (4/5): Give it a miss! - On my first stay, I had some trouble getting the shuttle to fetch me at the airport. Then the shower in my room was filthy with hair. Really unpleasant. On my second stay two weeks later (pre-booked or I wouldn't have gone back) the staff was even less helpful than the first time I went there. I asked where I might grab dinner and they just pointed to the front door and laughed at me. I understand there's a language barrier but there was also tremendous unwillingness to help out. I would not recommend this hotel.
• Humphrey (6/5): Fair Hotel all round - The hotel is about 6-10 minutes away from the airport depending with the traffic. The problems I found with the hotel regard communication as the reception staff could hardly speak a word of English. With some patience and mutual respect, some form of logical communication was made possible. It is such a shame because the staff is very very friendly. The other drawback is the hotel's wife. I think the hotel management need to put some repeaters to ensure a signal can be picked in all the rooms. On the positive side, the rooms a very spacious and neat. If you are travelling by air, the hotel will take you to the airport for free! Amazing service, I found this to be. I found this hotel to be very good value for money and yes, I will definitely use it again!
• Verified traveler (6/5): good for taking flight - services are good,room is clean. airport pickup and drop off are quick and friendly. airplan take off and landing noise could be a problem to sleep. Free breakfest is too simple. WiFi on my room is too weak to normal use.
• Alvin (2/5): Quite frustrating! - I stayed for one night and chose this place for its location. It was very close to the airport and I felt it would suffice for my purpose. Unfortunately, I had trouble from the get go. The front desk personnel would not communicate with me in English. I kept trying and finally got the lady to understand what I was trying to do but she was quite stubborn in wanting to have me try to communicate with her in Chinese. The building was quite modern and high rise but what really confuses me is the fact that the running water shut down completely at night and was not operational from 2AM until I checked out at 6:00AM. The front desk did not address nor try to recognise the problem. I would hesitate recommending this property to someone who is not comfortable with speaking in Chinese. FYI, the supposed breakfast was a pre-packaged bread and a yogurt like tetra pak drink. A snack at best.
• DC2014 (4/5): Not so good experience - Not good service. Asked for a morning wake-up call twice but did not receive the call. No welcome or smile from front desk when I checked in. Booked a king bed but got a two single beds. Had to show the king bed reservation to make the change. Free breakfast was a yogurt drink and a small muffin. Room was spacious for my reservation but shower floor was dirty. A good thing I could recognize was a free ride to the airport.

Photos