Royal Park Hotel

Location: Opp. Dockyard Road Railway Station, P.D Mello Road, Mumbai, Maharashtra, 400030, Mumbai, IN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:30 PM - 05:00 AM

Check-out: 11:30 AM

Instructions: To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• ATM/banking
• Breakfast available (surcharge)
• Free newspapers in lobby
• Smoke-free property
• Free self parking

Rooms Available

• Deluxe Room

  1 Double Bed

  150 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Separate sitting area
  • Room service
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Superior Room

  1 Double Bed

  140 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Mini-fridge, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Separate sitting area
  • Room service
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

Guest Reviews

• LOGAPRITIKA (10/5): - Very good stay
• ZAHIR (10/5): - Seamless checkin
• RASHID (6/5): - Staff is very nice humble and helpful
• Savio (2/5): - Called to confirm the reservation for the stay. The Hotel Manager say there is no reservation that came through orbits and they have no contract with Orbitz. The after showing him the confirmed reservation he states that the hotel is sold out. But he will try to get me accomodation .Upon arrival in the morning the Hotel Manager gives me accomodation to one of their other locations which is I Abad area and it not even a hotel it's a lodge . Not acceptable asked for my refund waste of time a month later going back and forth and told him if I don't get my money I will report it to the police he refunded only one day of stay. These guys overbook on walk-ins since they get a higher room rate and the internet booking they transfer to some cheap hotel
• Verified traveler (8/5): - Nice and co operating staff Behaving very good and food was also good
• Devendra Parsad (10/5): Memorial moments at Royal Park Hotel - Could have improved the variety of local fruits for breakfast.Add cereals to the breakfast menu. Otherwise, the personnel were courteous and most cooperative.
• Paban (8/5): - Clean, nice 3 star hotel with friendly and helpful staff.
• AT (10/5): - The service is brilliant! All are wonderful staff. Would highly recommend this hotel.
• Verified traveler (10/5): - cleanliness was excellent , rooms was precious and fresh
• Ikram saeed (4/5): Is okay - I would like to bring to your attention the horrible experience I endured during my stay at the Royal Park Hotel in Mumbai on Saturday 16th September 2017. I was a guest at your hotel for 2 nights whilst I was visiting Mumbai, after a recommendation from my father who every year stays at the royal park hotel when he visits India. The night of 16th September I went to bed after a long days travel from Gujarat to Mumbai. For some reason the electricity was not working which meant the Air condition or the fan was not working, neither were any of the lights. Due to the heat I was unable to sleep all night as I am used to the cold weather coming from the UK. Not only that, My mobile phone was not charged due to the power cut at the hotel. I heavily rely on my mobile phone to get to places using phone Maps and make calls to people to make them aware of where I am and that I am safe. I am a tourist in a city I have never been before. I endured a terrible night and day during my stay at your hotel. The electricity in buildings next to the hotel were working just fine. I was shocked to know that a back-up electricity supply was not available at the hotel and I feel like I wasted over 4000 rupees staying at your hotel that night. I raised my concerns with the person on the reception desk called Resham but it seemed like he was not interested in my complaint and told me to email you. I hope to receive a response from you discussing this matter with me. Thanks
• Mei Ling (10/5): Amazing Experience - It was quite good and a very good experience. Price is very competitive keeping the service in mind
• Abdul Bashir (10/5): D Front Desk and Staffs r Helpful but only Evelato - Actually d Front Desk and all d Staffs r Very Helpful and Service Orientated.
• kwon young seok (2/5): 객실 형편없고 심지어 타올도 1개 이불도 없고 청소 엉망 - 객실 형편없고 심지어 타올도 1개 이불도 없고 청소 엉망 2박예약후 1박만 해도 2뱍 다 받는곳,
• Verified traveler (2/5): Avoid this one! - absolutely unsatisfied. Avoid if u r travelling with family.
• Verified traveler (2/5): Over priced, dirty, questionable service - Dirty sheets, wifi only available in lobby, poor organisation at the front desk to the point that I and another guest were asked to pay twice (until we showed our proof of purchase emails). Should be an awful lot cheaper for what it is. I was mis-led by the overall good ratings this hotel has. It may once have been a lovely place to stay, but it needs re-investment in its people and services to become so once again. Would recommend looking elsewhere.
• Evgeny (8/5): Хорошее соотношение цена-качество - Плюсы: расположен относительно недалеко до Ворот Индии и Marine Drive. Напротив отеля железнодорожная станция Dockyard Road. Отзывчивый персонал. Минусы: завтраки в отеле были однобразны (омлет). Не понравилось постельное белье, попросили сменить. В номере wi-fi не работает, только в вестибюле.
• Sonia (2/5): Very bad experience. - Room is stinking. Cleaning of rooms is not satisfactory. Room service is worst. Overall experience is very bad.
• Ajit Dhankhar (4/5): Service is very poor. - Hotel room is stinking. Room service is very poor. Accesories like towel & room cleaning are worst.

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