Mesón de Santa Elena Hotel Galeria

Location: Hidalgo 155, Centro Histórico, Mascota, JAL, 46900, Mascota, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Full-service spa
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Continental breakfast
• Designated smoking area
• Concierge service
• Library
• Free breakfast
• Full-service spa
• Tours/ticket assistance
• Snack bar/deli
• Free self parking
• Free continental breakfast

Rooms Available

• Junior Double Room

  2 Double Beds

  Overlooking the courtyard

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Accessibility - Tile flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Smooth flooring in room

• Superior Room

  1 King Bed

  323-sq-foot individually decorated room, located on the top floor, balcony/patio with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Laptop workspace, yard, and safe

  Comfort - Daily housekeeping and heating

  Accessibility - Area rugs in room

  Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - top floor
  • Bed sheets not available
  • Smooth flooring in room

• Classic Room

  1 King Bed

  Overlooking the courtyard

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Accessibility - Tile flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Smooth flooring in room

• Deluxe Room

  1 King Bed

  269-sq-foot individually decorated room, located on the top floor, balcony with mountain views

  
  

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Laptop workspace, phone, and safe

  Comfort - Daily housekeeping and heating

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Access via exterior corridors
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Private spa tub
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - top floor
  • Bed sheets not available
  • Smooth flooring in room

• Superior Double Room

  2 Queen Beds and 1 Twin Sofa Bed

  269 sq feet, located on the ground floor

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Laptop workspace, yard, and safe

  Comfort - Daily housekeeping and heating

  Accessibility - Tile flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Yard
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - ground floor
  • Bed sheets not available
  • Smooth flooring in room

Guest Reviews

• FERNANDO (8/5): - I like very much the hospitable place, very friendly stuff. This is a rustic hotel, the furniture is rustic but the bathroom was beautiful and modern, one block away from the church and plaza, you will wake up to the church bells very early. They offer parking space in a enclosed garage very convenient if you are driving. I will come back when in Mascota.
• Fernando (10/5): - Nice hotel. Great staff. I’d definitely stay there again and surely will. Love what they have done restoring a 120 year old house.
• Richard (8/5): - Old hotel in good shape.
• Anne (10/5): - We stayed at Meson de Santa Elena on X-Mas Eve. The hotel with a very distinguished traditional architecture is located down the street from the main Church in Mascota. You can easily walk to everything from there. We rented a suite that was spacious and very quiet. The person at the reception, the cleaning ladies, the persons in charge of breakfast: everyone was attentive and kind. I highly recommend Mesón de Santa Elena and a visit to Mascota.
• Bertha (8/5): - You can hear all the noisy around the neighborhood.
• CARLOS (6/5): Dormí muy mal - El servicio de recepción muy malo y no me permitieron pagar con tarjeta , no sabían que cuarto era y aparte desde las 6 am comenzaron trabajos de obra muy ruidosos en una construcción atrás
• Francisco Lara (10/5): - Super
• Alberto (10/5): - Muy buena atención del personal. Excelente desayuno. y muy bonitos detalles en la habitaicón.
• Timm (8/5): - This is a nice hotel, very clean and a nice made-to-order breakfast included. The staff are pretty quiet and friendly, but only engage you when ask specific questions, even in Spanish. It is easily walkable to the principal Plaza. No AC so a little bit warm and there happened to be street construction occurring right around the hotel, which was a parking inconvenience but other than that not a problem.
• Barry (8/5): - This boutique hotel is over 200 years old. The rooms are spacious Ours had a private patio with a fountain. The staff was very accommodating. The cleanliness and decor was excellent. The rooms do not have air conditioning or heat, so I cannot imagine what it would be like during the summer or winter months. Only one issue I feel the price is too high for the location.
• Maria (10/5): - Exceptionally nice boutique hotel with a combination rustic and contemporary style. Customer service was excellent.
• Saifudin (10/5): - A fantastic stay in a beautiful old building. Our room was beautifully appointed and we got a hearty hot breakfast. The SERVICE was amazing. Fernando greeted us like family and couldn’t do enough to make us feel welcome. Would stay here again in a heartbeat. Mascota, by the way, is well worth the trip
• Miguel (10/5): - Nos encanta llegar aquí.
• JUAN CARLOS (10/5): - Excelente atención y amabilidad del Fernando el gerente del hotel, nos orientó para ir a cenar y nos explicó la historia de la casona. Gracias también por servirnos desayuno más temprano de lo habitual para poder ir a la carrera.Muy amables la chica y su mamá que nos sirvieron un café de olla espectacular. Muy bonita la finca , muy cómoda, agua caliente perfecta.
• Aranza (6/5): - The hotel is quite beautiful and the room we got was away from the main road, so pretty quiet. The one thing that was problematic was the heat. You get an oscilating fan (no A/C) and the room temp was just too much for comfort. The beds were hard and being so close to the mountains, there are all kinds of critters inside the room. Breakfast was included and delicious.
• Emmanuela (10/5): - Trato muy amable de toda ma gente!! Muy bonito! Vale la pena totalmente
• ALFONSO (10/5): - Es una casona antigua bien adaptada para hotel, con buenas instalaciones.
• Verified traveler (6/5): - Esta muy austero y le falta un poco de remodelación a las habitaciones
• Verified traveler (6/5): - Un hotel hermoso pero para llamarse boutique falta cafetera en los cuartos y el pellon de la cama estaba sucio de mosquitos
• Verified traveler (10/5): - Aaaaassasaasssssssssssssssssssssssssssssaasssassssssaaaasssaaaaaaaaaaaaaaaaasssssssssssssssssssssssssssssssszzzhhhhhhhhh
• Verified traveler (8/5): - Muy encantadora. Los empleados eran amables pero falta el sentido de profesionalismo.
• Pierre (8/5): Tre bel hotel de style Espagnol - Hotel impeccable dans une ville fort jolie. Petit-dejeuner tres quelconque cependant. Et café infect. Mais il y a un café a la porte à côté.
• Carol (10/5): Carolina - Wonderful experience for our 42nd wedding anniversary. Beautiful old Mexican hotel with antiques throughout. Very large room opening up to a vista of an orange filled tree and lush mountains. Very friendly staff and delicious breakfasts. Not to forget the dozen fresh red roses in our room and they didn't know it was a special occasion for us.
• Omar (10/5): - La atención excelente
• Verified traveler (10/5): - Great experience. Saint José María Robles was born and lived in this house. What a blessing.
• Verified traveler (8/5): zona de mascota, jal. - en la zona de mascota, jal., debe de ser de los mejores hoteles y muy recomendable, nada mas que no olvidemos, es un hotel de pueblo y en estos hoteles son con mucho ruido que se escucha de la calle, pasan carros, los escuchas, caminan las personas y hablan, las escuchas, suenan las campanas de la iglesia, las escuchas, pasa carros en la noche con gente alegre que aceleran en tu ventana y gritan, los escuchas y BRINCAS DE LA CAMA!!. fuera de eso, una excelente atención y muy bueno el desayuno. ubicado a dos cuadritas del centro, asi que lo recomendamos mucho. atentamente Horacio y Gaby cevallos
• Amber (10/5): Lovely B And B in the heart of Mascota - This hotel is a gem. Lovely building, modern updates in the rooms but old world charm is preserved. Staff is very helpful. Breakfast was lovely. Will definitely stay here again!
• Patricia J (10/5): - The hotel was lovely, the staff was charming. I would go back.
• Miguel (10/5): Agradable estancia. - Un hotel muy bonito y excelente en su decoración, muy mexicano. Salir a caminar por el pueblo es de rigor al vsitar este pueblo.
• Edxon abel (10/5): Recomendado - Nos gusto el lugar
• Verified traveler (10/5): - THE hotel to stay in Mascota. Quiet, comfortable room. Delicious hot breakfast included. Friendly staff.
• Juan Manuel (10/5): - totalmente recomendable
• Leticia (10/5): Una Casona que invita a regresar - Nuestra estancia en el hotel Santa Elena fue sumamente confortable, la habitación era acogedora, las instalaciones son bellas, es una antigua casa colonial que te transporta en el tiempo, el personal atiende con cordialidad y calidez, el desayuno es delicioso, pudimos hasta saborear los típicos tamales de elote. Todos en el hotel estan dispuestos a atender y con una agradable sonrisa.
• patricia (10/5): Hotel cómodo y céntrico - Agradable hospedarse en un hotel de este tipo ( casona ) se siente el ambiente de hogar
• Guillermo (8/5): Hotel en casona antigua, céntrico, pintoresco. - Esperaba mucho más por lo que pagué. Está descuidado, la señal de Internet en las habitaciones de la planta baja es muy débil y en las del primer no se detecta..
• Verified traveler (8/5): Very nice hotel near the plaza - A group of 10 of us stayed for two nights Mesón Santa Elena is an old colonial-era mansion about 4 blocks from the main plaza of Mascota. My room was very spacious and the decorations were nice. I had a king-size bed that was comfortable (unlike the usual slab of concrete that passes for a mattress in Mexico). The bathroom was also spacious, clean, and had a hair dryer and large towels. There was plenty of hot water in the shower, which is not always the case in Mexican hotels. The staff spoke only Spanish, but they were very attentive and helpful and they served a good breakfast. There were a few minor glitches. The room locks were difficult to operate until you got used to their quirks. One woman in my party managed to lock herself in her room because of her difficulty with the lock. The staff rescued her after a few minutes. The TV remote in my room didn't work and we discovered that it had only one of the two batteries required. Most of the channels got poor reception, but that may just be due to the relative remoteness of Mascota. Over all, the hotel was very charming and comfortable, although a bit pricey for Mexican hotels.
• Arturo (10/5): Great hotel - We loved it! The hotel is a perfect way to experience a different way of life. A throw back to simpler time when agriculture was the norm. Take in the views and serenity. Enjoy the luxuries of the late 19th century and dare to turn off your device for just one moment as you breathe in the aromas.
• Elisa (8/5): Pintoresco y bonito - Fue muy agradable , el Personal y la comida excelente. El unico problema es la presion del agua y el drenaje de la regadera
• Gregory (10/5): Charming, friendly meson - We thoroughly enjoyed our stay and accommodations. The staff didn't speak English and our Spanish want great but they were friendly and helpful. The breakfast every morning was custom order and possibly the best meal all day with fresh fruit, coffee and tamales or chiliquias or enchiladas, etc. Finally the inner courtyard was a great place to just hang out in the evenings. Wifi could be weak in some areas but sufficient.
• Verified traveler (8/5): buen hotel - tuvimos un problema con la reservación al llegar pero el personal del hotel lo solucuonó excelentemente
• Verified traveler (6/5): Location is O.K. if you have to go to Mascota - Their website states they speak English - They do Not speak any at all. They asked us to come back in 15 mins so they could clean the Jr Suite we requested. We came back in 30 and they were sweeping - inc. a dead roach - o.k. it's Mexico... The bathroom was remodeled with tile, quite clean, large shower and a double jettted tub! Fluffly towels with their logo, few toiletries and 2 bottles of water. However, no hot water! After letting it run for at least 30 mins. it did get a bit warm but there was only a trickle coming out of the shower head - no pressure. The coffee maker only had one tea bag and sugar packet. Did have a new flat screen TV (mostly in Spanish even after changing the menu settings) and a safe in the armoire. Also glad there was a blanket as it Cold at night. Was confused as to whether or not Expedia charged my card as they wanted me to pay cash for the whole amount so I did and have monitored my charge card.
• Verified traveler (10/5): - I really enjoyed this hotel. They provide free breakfast and the staff is really nice and accommodating.
• Luiz (6/5): Arquitectura increíble. - La arquitectura y el estilo conservado son la gran experiencia de este hotel. Las habitaciones están bastante cómodas para una noche de descanso. Muy cerca del centro de Mascota y se puede ir caminando a las principales atracciones: Museo Arqueológico, Pedregal, Basílica, Mercado Municipal pegados y Templo Inconcluso de la Preciosa Sangre.
• Delphine (10/5): Away from the hustle of Puerto Vallarta - Quiet Mexican mountain town. Very friendly people.
• Steven (10/5): - Very beautiful town and nice hotel. It was a little noisy at night, but no fault of the hotel.
• allan (4/5): El hotel está bien a secas, caro para lo que es... - Personal amabilísimo, malos baños. Creo que por ese precio, por la calidad de las instalaciones y por el pueblo donde está, debería de tener mejores acabados y estar mejor amueblado.
• Verified traveler (10/5): Good - Very Nice
• Verified traveler (8/5): noisy - the hotel was very beautiful and in a great location, the staff was very attentive but if you do stay here request a room on the back away from the main street. It was very noisy.

Photos