LA Hotel Metro

Location: Opposite Kurla Lion Garden, LBS Marg, near BKC, Mumbai, Maharashtra, 400070, Mumbai, IN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 10:00 AM

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Wheelchair accessible
• ATM/banking
• Free newspapers in lobby
• Smoke-free property
• Free self parking
• Free valet parking
• Reception hall

Rooms Available

• Suite

  1 King Bed

  250-sq-foot room with garden views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 34-inch LED TV with satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Double or Twin Room

  1 Queen Bed OR 2 Large Twin Beds

  205-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 34-inch LED TV with satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Quadruple Room

  2 Queen Beds

  377-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 34-inch LED TV with satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Himanshu (8/5): - Good rooms for quick business trips. Staff is friendly. Room was clean however missing fresh air that’s why giving 3 star.
• Preeti (4/5): - Very small rooms, not much facility, no windows
• Yuvraj (10/5): -
• Jagwinder (10/5): - 🌟🌟🌟🌟🌟
• Climber28974896767 (4/5): poor - We requested a room, but they didn't give it to us, even though we booked it more than 15 days before. The room was okay. didn't get breakfast after 9 am. don't promise anything if you can not fulfilled. ...................................
• Fariz Ali (10/5): - Great customer service . Decent priced hotel to stay for Mumbai consulate interview
• Gagandeep (10/5): - Very good
• Pulakesh (10/5): - This hotel is 3 min drive from US embassy. Very convenient if you have early morning interview. Rooms are clean and with a view. My room had a view of the local trains. Dinner is very delicious, we ordered Kadai paneer, paneer fried rice and grilled vegetable sandwich.
• Anil (2/5): - Rooms are not cleaned properly especially bathrooms and there is a strong garbage or drain smell from outside whole night. They only serve vegetarian food but never mention anywhere.
• Pratik (10/5): - I booked the hotel for my parents. They liked the hotel and service. The only concern was area around the hotel. They said, it's not too bad. Overall, their experience was great. They told me the hotel rooms are good and very clean.
• Sunil (8/5): - Overall good
• Vinjith (10/5): - Owner is very kind and friendly, good front desk staff
• Naveed saifuddin (6/5): - Property is not clean and good as expected rooms are too small not expected
• Akhilesh (2/5): Worst experience ever! - Worst experience ever! We arrived very tired in the evening to check-in. We were given a tiny room right pass the front desk on the first level. When we complained, we were told by the hotel manager that they that is the only room left and they would be able to give us a new room the next day. We agreed to spend one night in that room, but after about 15 minutes, when we opened the bathroom door to use it, the bathroom smelled like dirty sewer, the stench was so bad that we could not even use the bathroom. The WiFi singal was very weak. We were able to find another hotel and we checked out from LA Metro.
• Sukhpreet (2/5): - Not valuable
• Jitendra (10/5): - Very nice people great place
• Dilip K. (6/5): Not a very pleasant experience - I had booked a double large room after my last stay but they gave me a room smaller than my previous stay and I paid more very dissatisfied with the booking information given in your app and at the hotel
• ranvir (8/5): - The staff member was nice and treated well also food waa good, but the street was busy and noisy at night time.
• Passport67831018956 (10/5): Leisure travelers! Amazing stay! Great service and great view from the room! - We are leisure travelers who literally came to Mumbai only to stay at this iconic hotel..we had the most awesome time ever !I t was a brilliant stay right from the view, to the room, to the pool, to the restaurants - everything was enjoyable! The palace wing has a separate place for having breakfast too with crazy views. Highly recommend this iconic hotel!
• Sanket (2/5): - We didn't even stay at this property whatever was shown is so much different than the actual, the moment we entered the lobby and even at the location it's soo much different and I did mentioned the number of people staying and when we reached there we they did say that we can accommodate everyone while leaving the staff came as we were leaving and there were no lifts and what was showcased and actual is so much different. Highly disappointed.
• Hetal (10/5): - Staff are very kind and professional they provide vegetarian food and it is very close to us consulate
• Ketankumar (10/5): Good stay - Good stay. Near to BKC and Phoenix Marketcity. Excellent courtesy staff. Surrounding area not great however for given price in Mumbai, should be fine.
• Sharada (8/5): - .
• Chinnaswami (10/5): - The hotel is excellent but the area is not very good. Service,the owner and his helping tendency- everything is fine
• Neeraj (10/5): - Staff is quite friendly
• Umesh (10/5): - Good decent hotel, very convenient if going for US visa which is 10 minutes by Auto rickshaws. Friendly staff and owner is a good man. No restaurant but they have kitchen where they cook only vegetarian food and serve in rooms. They also allowed us late check out as our flight was late in the afternoon. Overall a good experience and would highly recommend for short stays.
• bhavgor (8/5): Decent Hotel - Room & amenities were nice. The food was very good!! The service boys did a great job. The smell of the incense sticks is like cigarette. i was quite uncomfortable. Apart from that, overall experience was good.
• Jaydeep4688 (10/5): Courteous staff and Good Service - I was there for my biometric and interview for US visa and the location of the Hotel is very close to BKC which was the cherry on the cake. The hotel has very courteous and professional staff, the location and rooms were good too. Overall good experience
• gail (2/5): Shouldn’t be allowed. - Be very aware, hugely over stated, over priced, couldn’t risk laying our heads on the pillows. Disgraceful. We paid in advance, didn’t stay, Hotels.com gave us a credit for 2/3rd.
• Verified traveler (2/5): - Bathroom beds room was not good enough sink was horobel
• Nisargdutt (10/5): Excellent Stay. Great Location and Service. - Excellent location and has all the amenities. Clean room, AC, TV and a fridge. Very friendly and accommodative staff.
• Verified traveler (2/5): - Not going to come again .one bed for three people after requesting also no ones care about the guests .
• Verified traveler (10/5): - The best thing of this hotel is the owner/manager shaqeel uncle. He was very helpful to me since I was new to the place. With the price range and place the hotel is good.
• Verified traveler (8/5): Nice hotel in this area to stay - I stayed with family and my family felt comfirfable
• pradeep (6/5): Good hotel; near US consulate in BKC - Overall OK for a stay of a couple Convenient for timely meeting VISA appointment
• Verified traveler (4/5): - Not a pleasant stay, room was too small and uncomfortable
• sinug2015 (2/5): Worst ... hotel... - We went for a travel visit and we have booked the hotel through booking.com, when we reached their we were shocked to see that place.. don't go for there website. . No restaurant nothing. .. bedsheets , pillows all were stains and there bathroom I don't know how we can use.. but we were stuck there and forced to stay there for 3 nights.
• Gurdial (6/5): Nice hotel close to Asian Heart Institue - Noisy st night heavy lorries banging on uneven road surface. Road department could be approached
• Rishi Raj (8/5): - Hotel is Good specially for one who are going ONLY for US consulate interview. ..... it's near to BKC .... Staff is really very helpful, will guide u how to go even they will arrange taxi if requested... There is no food service in hotel so be prepared for that.. ya but you can get tea.
• Verified traveler (8/5): - Overall good experience, 👍 nice service, polite staff.
• peenazg2014 (2/5): Fake picture shown for this property. - There's no option of no star, otherwise this place doesn't even stand in the category of hotel,& its rates start from 3000. I was shocked when i turned up at the place. I had booked superior room 2 weeks back, but at the time of check-in hotel people gave a room of bathroom size which was 1/4th the size of room I had booked. Dirty Linens in the room, no water service,bathroom in which you cannot turn around. The room is almost on the road, so 24 hours traffic noise as well as the reception's bell kept on ringing. Moreover They simply said this is what they have.Even after explaining him about the booking & commitment thing, he kept on saying "talk to booking agent, they booked your room, otherwise cancel it.He even said you can go if you don't want this".
• Vishal (2/5): Bad locality - Bad locality
• Baliram (10/5): Nice and helpful... - My parents came in early morning and I request them to change the timings from 2-12 to 10-10, And it was really nice of them, that they took care of them very well...so really appreciate that I will definitely recommend it to everyone....
• Verified traveler (8/5): Its was good - My father and mother in law stayed there for 2 days and they said It was their pleasant stay, considering the price point.
• Verified traveler (10/5): - Excellent staff and customer service. Food is very good also
• sachinghaisas (6/5): Ideal for US visa consulate visit if on a tight budget - Pros Clean room. Close to US consulate. Cons Right in the middle of a slum. Did not feel safe at night even though there is a police station bang opposite. Right next to the train tracks. Being in Mumbai can hear the trains go all through the night. No restaurant in the hotel or even close by. Need to go to BKC for food. Trouble getting transport at night. Room had razor thin walls.
• anish7717 (6/5): Stay at Metro Hotel - I stayed in the Hotel for my US Visa Interview.It is very close to US Consulate Mumbai.It is just around 1.5 -2 km from the Hotel.Staff was polite and helpful.The person sitting in the reception told me the directions for going to US Consulate and also told me how much auto fare i should pay to go the airport.It was really helpful.But the room and bathroom are small.The are two different menus kept in the room,One for veg and Non veg.Veg Menu is little bit expensive.But Non veg menu is economical.Dinner was good.But the small size of the room and bathroom makes it an average hotel
• Verified traveler (8/5): - The hotel is just a bit better than what you would expect for the rate. If you haven't been to India before, probably not for you.
• Aisha_Asruff (4/5): Saddened by the deterioration in the hotel - My husband and I have been staying at the metro hotel since it opened, from 2013 .. my last stay was approximately 2 weeks ago and I was high dissappointed . The courtesy of the staff has deteriorated, the wifi didnt work, our bed sheets had marks on them and the tv in our room was located above the door .. we coud not see it. The whole night we were kept awake because of the constant rumblings of the trains from nearby and then in the morning we were swarmed with mosquitoes, which came from still water just behind the hotel. They came through the bathroom window which did not close. They then moved us to another room and then on checkout asked us to pay in more for the room we stayed in the second night even though it was through no fault of ours. The owner was arrogant and rude. I have been staying at this hotel for 3 years andi have had no problem . With the rise in their rates (the rates do not match the hotel) it is ni longer a good ckean budget a hotel. It is now a hotel aiming to be something it is not and who has lost all that I loved about it in their attempt. I found the place cold and unwelcoming and for that I would give it a low rating ...
• ronniethedevil (8/5): Floored by the courteousness of the owner family - It seems it's the preferred budget hotel for all those who have to attend US Visa interviews, as it's quite close to BKC. My purpose of the trip was also US Visa interview so this was a good choice. Being a budget hotel didn't expect anything fancy, so from that standards it was good. The rooms were neat and clean so were the bathrooms. Bedding and bedsheets also looked clean and washed regularly. AC's are good quality one so for a low end budget hotel it ticked all the boxes. The hotel doesn't have a restaurant, plus the menu for room service is pure vegetarian. There is a railway line going behind the hotel, so you will get the din and rattle of passing trains throughout the day and through the night. The best part of this hotel is the extremely courteous and gentle owner's of the hotel. You ask them anything they help you with that. Once I was back from the consulate and I had already checked out from the room, they offered me a cabin on the top floor which had a bed and an AC, to make myself comfortable till it was time for me to leave for the airport to catch my flight. Extremely helpful people and I would recommend people to choose this property only for them and them alone. For those interested in shopping binge's you can go to Phoenix Market City mall which is close by. If you wish to go to Bandra West i.e. Linking Road, beware the traffic in Mumbai is a killer especially the stretch from BKC to Bandra West.
• Kaushal (4/5): Good Inside not so good neighborhood. - The hotel was alright from the inside. The staff was very cooperative and helpful. The room was alright too. The biggest problem is the ambience. This seems to be located in not so good neighborhood. There are no good restaurants near by. This place doesn't have a restaurants. We were waking up all night due to heavy traffic on the road.
• Verified traveler (6/5): Decent - Had trouble with AC in room, they took time to fix it and could not. But gave another room to stay later on.
• Ashwin (4/5): Not good for family stay. - The hotel is not in a good locality. The rooms are small, no extra space to add another bed. The room did not even have a refrigerator. Not a good place for vegetarians as hotel does not have too many options to eat.
• Verified traveler (6/5): Not for repeat stays - We stayed here while in Mumbai for my son's US visa interview - which is what the hotel is probably suited for. Pros : Proximity to US Consulate and BKC Trade Center (Visa Appln. Center) - about 20-25 mins walk - which is quite a task if it rains. Cons : 1. Two things that were promised in the booking confirmation but were not true - i. The Check out time was specified as 12:00 noon but we were asked to vacate by 10:00 am, ii. There was no refrigerator nor in-room coffee/tea supplies (there was only an electric kettle). 2. The nearest decent veg. restaurant is nearly 2 KMs away - near Sion station 3. Getting an auto rickshaw from here is okay, but difficult to get one to take you to the Hotel (Kurla Garden). 4. No restaurant in the hotel - even getting the morning tea takes time 5. Neighborhood is awful. If we need to go to Mumbai for visa again, I will look for a hotel elsewhere.
• sumit (2/5): bad experience money waste - Rooms are not good... Hotel is in worst area.... No restaurant no bar.. No clean washroom
• Verified traveler (6/5): LA HOTEL Mumbai - Good to get work done at a good price. Hotel was perfect, no issues with rooms, location was ok. Perfect for US Visa interview, hardly 10 minutes away from the consulate.
• Verified traveler (4/5): LA Hotel Metro - we have paid for complementary breakfast but we didnt get it, staff was not honoring ,were talking to book without expedia and it would have costed less. Refrigerator was not in working condition.
• prize (10/5): Excellent Service and location.very helpful staff - Excellent. Service and location.very helpful staff
• Verified traveler (6/5): ok - was all ok ; not too bad we went for interview at US consulate for a day
• Verified traveler (2/5): Save yourself the trouble and book elsewhere - The hotel has not provided correct info on Expedia. The check out time is not 12 PM it is actually 10 AM. The standard room is much much smaller than it is lead to believe through the pics. This hotel is right next to the train tracks and a train passes by every other minute. Despite hotel's effort to sound proof the rooms, the noise is loud enough that you will wake up from your sleep. I booked a non-smoking room but it was clearly a smoking room. There isn't any differentiation between smoking and non-smoking suites.There is NO complementary breakfast. The WiFi is available but the password never worked and I ended up using my own cellular service for internet access. The AC unit leaked the condensation in the closet The only benefit of this hotel is the vicinity to Bandra Kurla Complex (BKC) which includes US consulate but you will find plenty other hotels in the area that are 10 times better than this one. So in conclusion, avoid this dump hole and book somewhere else.
• Almas (4/5): no Breakfast provided when it was Included - when booking was made it says Breakfast included but there was no restaurent in hotel and didnt provide one.
• Sagar (4/5): I dont want to go here again - my overall experience was not so good in this hotel. i really don't want to go in this hotel again. room was too small, and right in front of the service lobby. tv was right on top of the room door. they have kept a menu card (with increased rates) of a restaurant that was very near from this hotel, i did not like that at all. surrounding area was also not so good.
• Guest (4/5): ok - Average Experience
• Asim (8/5): Overall good place to stay on holiday - Very helpful hotel staff and considerate

Photos