Olé Tropical Tenerife Adults Only
Location: Bolivia s/n, Santa Cruz de Tenerife, es
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Adults-Only Oasis
Exquisite Dining and Entertainment
Comfortable Rooms with Private Balconies
Escape to Olé Tropical Tenerife Adults Only for a perfect blend of relaxation and entertainment. Indulge in the exquisite buffet offerings at the hotel's restaurant and unwind at the cocktail bars, including one poolside. The live music and dancefloor at the bar promise lively evenings. Retreat to air-conditioned rooms equipped with modern amenities and private balconies. Explore the vibrant surroundings with shops, restaurants, and bars just a stroll away. With a gym, outdoor pools, and Golf Las Américas nearby, your stay will be nothing short of extraordinary. Book now for an unforgettable adult getaway.
Important Information
Please note that the full amount of the reservation must be paid in upon check-in.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Lift / Elevator
- Safety deposit box
- Tour desk
- Sauna
- Massage services
- Table tennis
- Non-smoking throughout
- Entertainment staff
- Outdoor furniture
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key card access
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Bicycle-friendly property
Rooms Available
-
Double Room Single Use, Pool View
2 Twin Beds
269-sq-foot individually decorated room, balcony with pool views
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Double Room with Sea View
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Free gym access
-
Economy Double Room
Located on the ground floor, this smaller, air-conditioned room has a flat-screen TV, a private balcony and a bathroom.
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Free gym access
-
Double Room
This air-conditioned room has a flat-screen TV, a private balcony and a bathroom.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Free gym access
-
Double Room for Single Use
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Free gym access
-
Suite
This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Free gym access
-
Standard Single Room with Sea View
This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Free gym access
-
Double Room with Terrace
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Terrace
- Clothes rack
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Double Room with Pool View
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Accessible by lift
- Key card access
-
Double Room with Pool View
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Conditioner
- Body soap
- Accessible by lift
- Key card access
Guest Reviews
- Lára Huld (10/5): -
- Mark (8/5): Overall a very good hotel. The food, staff and property were very good. The location isn’t the best but it’s where it is - The property was great. Our only real issue was our short would not stay in its place - the lock wasn’t working.
- Nonno (8/5): Parfait pour faire la fete - Tres bon accueil sympathique Les animations le soir générent du bruit dans les chambres qui manquent d'isolation phonique.
Mais c'est assez normal pour ce genre d'hôtel.
- María Asunción (9/5): Susi y familia - El trato de las personas que trabajan allí, los camarer@s , recepcionista, de los animadores , sobre todo el chico ucranio,se ve buena gente muy atento, Que todas las actividades, estaban dirigidas para los ingleses, la música , y los juegos y en el buffet:
Los churros y los crepés estaban fríos no se mantenían calientes
- Zuzana (10/5): odporucam hotel - Velky vyber ranajok, skvely personal, vyborne aktivity aj animatori, bazen s vlažnou vodou, skvele služby na požiadanie (pedikura). Blizko autobusovej stanice. moja izba mala cely cas na terase/balkone tien, v noci bolo dost silno pocut nejaké hučanie (možno práčovňa?)
- Gregory (6/5): The hotel staff were friendly and helpful, the pool temperature was great. - The pool bar area and surrounding the pool was good The breakfast was excellent with plenty of choice and the dining area was spotless. The small gym was well equipped. The day time music around the pool did not have to be as loud on occasion. Coffee making facilities should be available in bedrooms and free bottled cold water should be in rooms.
- Andrea (8/5): -
- Gemma (9/5): -
- Jack (9/5): Went as a stag group and was brilliant, Couldn’t recommend enough - Everything, Food, Drinks and staff very nice and helpful
- Francesca (10/5): Bello e confortevole - La struttura è bella confortevole in un ottimo punto ed hanno una colazione varia ed eccellente. Niente .
- Marta Þórunn (9/5): Frábær dvöl! - Frábært starfsfólk og sérstaklega þeir sem sjá um skemmtidagskrá yfir daginn og á kvöldin. Frábær leiðbeinandi sem var með líkamsrækt, Teyjur, Yoga, Pilates, sundleikfimi og fl. sem gerði dvölina einstaka.
- Kayan (9/5): Weekend stay good options for breakfast, clean hotel great value for money - Clean and in good location
- Jon (10/5): -
- Vitaliy (8/5): -
- Jose Alberto (7/5): Relacion calidad precio buena - La piscina El ruido y lel colchón
- Michael (10/5): -
- Ciro (10/5): -
- Cianan (4/5): Nothing 4 star about this place, no well was facilities are included despite it being advertised, staff are rude - Location was okay in terms of beach and other amenities The staff were rude.
The facilities were poor, and there is false advertising on booking.com. There is no wellness facilities at all on site despite it being advertised on the booking platform.
There was a cockroach in my room, and the facilities were beyond basic
- Orlin (10/5): -
- morgane (6/5): Bien mais pas reposant - Nous avons aime la sympathie du personnel, surtout les serveurs du soir au bar.
Les repas étaient bons L’insonorisation de la chambre: Toutes les nuits il y avait du bruit des chambres à côté, la réception a été prévenue à plusieurs reprises.
- Carmen Delia (5/5): Tranquilidad - Bien Poca variedad en la comida.
- Rafał (9/5): -
- FEDERICA (10/5): -
- Anna Lisa (6/5): -
- Helen (8/5): - Vil höfum dvalið á Olé Tropical 4 sinnum, góður matur og elskleg þjónusta starfsfólks. Mjög góð sturta og allt hreint og fínt. Rúmið var ekki gott, hörð dýna. Hefði viljað ketil til að hita te/kaffi.
- Vigdis Lillý (9/5): -
- Agostino (9/5): Cool ! - Très bon accueil avec verre de bienvenu !
Chambre vue sur mer, confortable et bien équipée.
Parking payant, mais quelques places gratuites.
Excellent petit-déjeuner...
- Nikolaj (8/5): -
- Kira (8/5): -
- Sorin (9/5): Alles bestens - Alles sauber.
Gutes Essen.
Nettes Personal. Die zimmern sind leider ein wenig in die Jahren gekommen.
- Lee (9/5): -
- Ruzicka Christophe (5/5): Un hôtel de ville qui vaut pas 4* - La propreté. Le bruit (fenêtre et portes très mal isolés), la vue horrible, accueil très limité très bâclé, limité pose pas de question et dégage. Petit déjeuner industriel..
- Lorenzo (9/5): Ottimo soggiorno a playa de las americas, hotel in buona posizione a 5 minuti a piedi dal centro e dal lungo mare, puliz - Staff molto gentile e professionale, cibo di qualità al buffet con molta varietà. Piscina scaldata ottima per fare il bagno sempre. Tavolo da Ping pong e bar Corridoi esterni un po’ datati
- Nazareth (10/5): - La comida estaba muy buena con bastante variedad,el personal una maravilla súper atentos en todo momento los shows nocturnos deberían de plantearse de otra forma, me esperaba otra cosa ya que el hotel es solo para adultos
- yessika (10/5): - Si aunque las camas son bastante incómodas y duras, deberían cambiarlas. De resto muy bien! Personal excelente
- Yuliia (10/5): -
- Kristjana (5/5): - Morgunmaturinn var mjög góður og staðsetningin í lagi Herbergið er mjög lítið rúmin voru slæm sváfum ekki fyrir braki í rúminu og svo svaf ég í háfgerðu hreiðri því það var komin svo mikil hola í dýnuna kvatraði og fékk yfirdýnu sem lagaði ekkert því miður og mikið ónæði í þessum hluta hótelsins vegna mikillar umferðar bæði á nóttu og degi við vorum á 7 hæð í herbergi 706.
- Marco Michele Domenico (8/5): -
- Dario (7/5): Buona struttura - Posizione buona a 3 minuti dal lungomare, ristoranti e spiaggia, Personale gentile e accogliente, bella stanza, ottima colazione, ma..
Per un 4 stelle Il letto faceva troppo rumore e le stanze non erano ben insonorizzate, c’erano dei lavori di ristrutturazione della struttura proprio fuori la nostra stanza che puntualmente ci ha svegliati alle 7:30. Posto auto non sempre disponibile all’interno della struttura.
- Anatoii (7/5): -
- Rahman (4/5): -
- Caroline (8/5): -
- Eric (7/5): - Problème d'eau dans la douche.
Pour le repas du soir, les boissons n'étaient pas comprises
- ALAIN (7/5): - Excellents buffets : petit déjeuner et dîner. Bien situé, bord de mer et animation à proximité
- Dean (6/5): Average - Location Communication before arrival was shocking. Sent loads of message but didn’t reply to one
- MARIA PAZ (9/5): -
- Biagio (8/5): -
- Stephen (10/5): - Breakfast and dinner were very good, plenty of choice and the buffet was constantly restocked. The hotel has very few parking spaces. We were fortunate to get a space every day but in high season this would be a problem.
- paul (10/5): We always have a fabulous time, great location to walk to a variety of lovely beaches and the food, pool and staff are f - Friendly staff, always very clean and the food is great. Having to leave.
- Maria (1/5): -
- Franco (6/5): -
- Nadine (10/5): -
- Eugen (9/5): Essen, Sauberkeit, Lage: TOP! Wir kommen wieder - Das Essen und die Sauberkeit war einfach nur hervorragend.
Essen: egal ob Frühstück oder Abendessen, es war viel Auswahl und frisch.
Mein Highlight: morgens frisch Omelett und Abends frisch Lachs oder Steak.
Sauberkeit: die komplette Anlage und auch die Zimmer sind sehr sauber.
Die Zimmer sind groß.
Poolhandtücher gegen Pfand von 15€.
Die Lage ist ebenfalls toll:
Flughafen ist 15 min mit Auto oder 35 min mit dem Bus (im Bus gibt es extra Kofferablage)
In Umgebung gibt es viele Restaurants, Bars und Shoppingmöglichkeiten.
Strand ist ebenfalls nur 7 min Fußweg entfernt.
Bushaltestelle direkt am Hotel oder 8 min zum Busbahnhof für mehr Ausflugmöglichkeiten. Kommunikation nur Englisch oder Spanisch
- Laura (8/5): -
- Mónika (10/5): -
- ANA (8/5): -
- Christian (6/5): - La chambre Demandé très tôt une chambre au 2 ème étage. Pas respecté. On nous donne une chambre au 7 ème étage
Vue sur un chantier et des routes très bruyantes
- MAGALI (8/5): - Situation et propreté de l'établissement
Qualité du buffet du restaurant Les vins proposés en libre service sont très médiocres
- Anatolij (10/5): -
- Suzanne (7/5): Good but for a 4 star rating I was expecting beds to be better - The staff were very friendly .the pool and reception area were nice .the entertainment was enjoyable at night too the breakfast was tasty The beds were uncomfortable, mattress very thin just like a pop up bed. The location to the sea and main shops were further then I expected
- SofiaJac (8/5): Sofia - Henkilökunta, oheistoiminta, ruoka, allasalue ja yleiset tilat olivat erinomaisia. Huone oli myös tilava. Käytävän melu kuuluu huoneisiin. Ilmastointia ei voi säätää, vaihtoehto on ainoastaan päälle/pois
- Nicole (7/5): Average hotel, 3 star not 4 - The pool area was lovely, very relaxing. There are bed you can book but sun loungers are freely available. Breakfast buffet was good. Staff were friendly and helpful. The location was quite good, just a short walk from the strips and lots of supermarkets nearby. We upgraded to a senior suite but it was nothing like a suite I've ever seen. Very basic room. There was a balcony but not very comfortable. No air con in the bedroom. There was air con in the seating area but no remove for it. €10 deposit for a kettle and €15 per beach towel for the pool.
- Valerie (7/5): -
- Erna María (10/5): -
- Valentina (10/5): Spero di poter tornare ancora - Molto pulita ordinata e soprattutto c’è una grande tranquillità, nonostante gli ospiti fossero al completo e nonostante le attività
- David (7/5): -
- Saskia (5/5): Good but nothing special - The staff was very polite and friendly. The Hotel was clean and the pool area was nice.
The surrounding area of the hotel has everything you need, the grocery store is right there, car rental, doctors and a little down hill is the ocean with many stores and restaurants.
The breakfast buffet was okay but nothing special I did expect a little bit more for the price we payed. The bed was SO hard that we didn't sleep good and had constantly backaches.
We saw a stage outside and the bar but both were closed in the evenings so that was disappointing.
- Annika (8/5): - All personal var mycket trevliga och tillmötesgående. Maten var väldigt bra. Mycket att välja på och smakfullt upplagt. Vi tyckte att rummen var väldigt enkla och att sängarna var för hårda. Badrummet saknade avställningsytor och hängare.
- Олена (7/5): - The food is good, and the staff in the dining room are also good. The rooms are clean and cleaned every day. The location is convenient, with plenty of free parking spaces nearby. There is also a bus stop near the hotel. Very old rooms. Everything creaks and falls apart. The soundproofing is terrible. At 7 a.m., noise starts in the corridors. If you like to sleep in, this will be a problem.
- sandro (9/5): Promosso a pieni voti. - Secondo anno e come sempre tutto perfetto. camere pulizia cortesia del personale ed un ottimo ristorante. Promosso a pieni voti.
- Guillermo (9/5): - La comidad y lo grande que son las habitaciones
- Andrea Maria (7/5): -
- Graham (9/5): Great stay but very noisy in the morning due to all the activities - Very clean and smart Bingo, loud music & morning activities- my own fault, I didn’t appreciate what it meant by an adults only hotel.
- Léa (7/5): Superbe mais pas forcément digne d'un 4* - Le personnel est très accueillant et disponible. L'emplacement et le parking a proximité est un gros plus ! Chambres trés mal isolées. Un peu frustrant d'être dans un hôtel 4* pour être réveillée plusieurs fois par ses voisins dans la nuit..
Chambre confortable mais trés simple avec une douche un peu dégradée, dommage pour un 4* ...
- Serge (8/5): À refaire mais plus d'une journée pour mieux juger. - L'accueil. Les visages épanouis du personnel L'attente aux ascenseurs car un était en panne.
- Unnar (9/5): - Morgunverðurinn var frábær og allur matur líka og skemmtidagskrá var líka skemtileg Ekkert
- Louise (9/5): -
- Benkirane II (1/5): -
- david (8/5): -
- Paulina (1/5): Rude staff and overcharged us by £400.00 - The hotel overcharged us my £400.00 we paid because they told us they will issue a refund next morning because when we checked in office was closed... however in the morning spoke to Vaida and Gita they were super rude and arrogant telling us its out fault we paid when we checked in no apologies nothing ...usually I am used to to the hotel staff to look for a compromise, however this was not a case.
- Nola (6/5): Great fun hotel to stay in. - Staff were fab The food
- Irene (5/5): Habitaciones en pésimas condiciones - El personal tanto de recepción como de la zona de restaurante fue excepcional en todo momento. Si había algún problema, intentaban solucionártelo.
La comida del restaurante estaba muy buena también tanto en el desayuno como en la cena.
Habitación grande. La habitación y fueron varios problemas desde que llegamos: había un olor a tabaco insoportable, de la ducha salía agua sucia (amarillenta/anaranjada)y la cerradura fallaba de manera que se podía entrar desde fuera. Todo esto lo reportamos a recepción, pero solo se solucionó lo del olor, lo de la ducha y la cerradura seguía siendo un problema intermitente y sin solución.
Por otro lado, el colchón está durísimo y las almohadas ya deformadas. Esto lo hemos visto también posteriormente en otros comentarios desde hace años, pero se ve que los managers no hacen mucho caso...
El aire acondicionado es de los bien antiguos (tanto que el plástico está amarilleado), no puede regularlo uno solo, sino que se tiene que estar levantando de la cama para apagar o encenderlo desde un interruptor.
Toallas viejas, amarillentas, algunas incluso con agujeros, y no solo las del baño, sino también se veían bastante viejas las de la piscina.
En todo hotel de mínimo 3 estrellas, tienes tu minibar con agua y una cafetera. Este no. Solo un frigorífico y vacío.
Las cortinas viejas, sin visillos (o te quedas a oscuras o te ven al completo), le faltaban ganchos y no cerraban bien.
La dirección debería regular más el consumo del tabaco en las habitaciones, ya que aparte del olor mencionado, nos llegaban al balcón las colillas desde otras habitaciones, además del uso de las tumbonas, porque si bien hay un cartel que dice que pueden estar desocupadas un máximo de 45 min, la gente hace lo que le da la gana y luego te encuentras sus toallas en ellas, y uno sin poder disfrutar de una.
En fin, hotel que deja mucho que desear en cuanto a instalaciones y servicios y que desde luego no es ni de lejos de 4 estrellas.
- Jonathan (9/5): -
- Mauro (8/5): -
- Magdalena (9/5): Polecam - Nie było dzieci
- Emily (4/5): - Good location No hot water
- Patrizia (10/5): Il nostro soggiorno é stato molto piacevole e rilassante - Personale gentile, disponibile e accogliente.
Struttura super pulita. Parcheggio accessibile. Non abbiamo avuto nessun riscontro negativo.
- Mesa (3/5): Para no repetir - El personal de piscina, el jefe de los camareros un chico muy amable, para ser los únicos españoles, canarios del hotel, fue el único que nos trato como tal, de resto como se fuéramos extranjeros (al trancaso) Gran parte del personal, hotel dedicado y enfocado al turista, los shows, y todo en Inglés, alemán y demas y 0 en español...nos sentíamos en todo momento fuera de lugar.
El buffet bastante justo, repitiendo comidas de la noche para la mañana, de la mañana para el medio día, las tortillas que decían de españolas, daban vergüenza auténticas piedras...en fin...no recomiendo nada el hotel si eres canario y español...hay bastantes mejores por mejor oferta
- Susan (8/5): Lovely hotel, very clean - Beautiful clean hotel, staff so friendly, excellent facilities. Our room location was beside the cleaners store so it was a bit noisy. Also we were beside the lift so could hear people coming and going all the time. We would however stay again but would ask for a different room.
- Max (7/5): - Höflichkeit des Personals, gutes Essen, Hotel allgemein Wasser war beim Duschen dreckig (braunes Wasser). Wurde dem Hotel mitgeteilt, allerdings wurde nichts dagegen unternommen.
- Montse (8/5): - El personal muy atento. La comida nos pareció muy buena Está preparado para turismo extranjero. Prácticamente no hay animación para españoles
- Rossella (8/5): -
- Sandra (10/5): -
- Greig (2/5): Avoid this hotel at all costs if you’re looking for true 4 star quality - Pool area is large with plenty sunbeds to go around, and entertainment staff throughout the day always up beat. Upon check in we were allocated the room we booked, double terrace (106), after have a look around we decided to check if any upgrades were available. We paid €60 for an ‘upgraded room’.
We were given room 419. We unpacked and spent the day at the pool then when showering in the evening noticed there was brown/yellow dirty running hot water. We immediately spoke to reception about this and were moved to room 516.
We accepted the move and inconveniently had to repack all our things and unpacked them again for our move. We checked the room over again, and noticed this room also had brown/yellow dirty running hot water. Yet again, we immediately spoke to reception around the issue and there only solution was to offer us a move again, which we declined as upon speaking with the manager, Juan Carlos, and in his words “could not guarantee the water would not run dirty in a couple hours or days” in another room.
Clean running water is an absolute bare minimum and basic human right when staying at a hotel, whether this be a 1 star hotel or 4 star hotel, yet there is absolutely zero mention anywhere of this issue on Ole Tropical official website, any booking partner website or notices within the hotel.
The staff are aware of the issue with water as an explanation was given to us, so therefore why are they not letting guests know and happily accepting their hard earned money.
The most basic 4 star hotel I have ever stayed in, 2 single beds pushed together, uncomfortable mattress, no stand out features to warrant the star rating, noise from clubs nearby until 4am that I had to sleep with ear plugs. Club 18-30 hotel with 3 star rating an absolute maximum!
We booked this hotel in March 2025 having done due diligence of reading reviews and it seemed perfect for us, and at €300 a night we leave feeling extremely disappointed and underwhelmed.
- Herborg (7/5): Alt i alt en meget god oplevelse. 14 dage all inklusiv med god, varierende og sund mad. - Maden var fremragende og kunne vi finde på at vælge hotellet igen pga. den gode mad, vi havde all inklusiv og maden var meget varierende og sund. Rengøring var i top. Imødekommende og hjælpsomt personale. Centralt beliggende hotel og meget god underholdning af fremragende personale. Sengene var OK. Vinduerne kunne være lyddæmpende.
- paul (8/5): Overall a good option - All the staff were excellent well trained and there appeared to be a very good workout atmosphere. The food even though a buffet style was also very good. Good pool and plenty of beds to lay on. Our room was a bit drab and definitely could do with brightening up.
- Hock Chian (9/5): -
- Fjolla (3/5): - L’emplacement est bon : l’hôtel se situe à 10–15 minutes à pied de la plage et du centre commercial, ce qui est appréciable.
Le petit déjeuner était correct, même si les menus restaient identiques chaque jour, sans réelle variété.
Les chambres étaient relativement bien nettoyées. Problème majeur avec l’eau chaude, qui devenait orange, nous obligeant à utiliser de l’eau froide pour la douche et le lavage des mains pour moins avoir cette couleur orange dans l’eau et éviter de sortir plus sale de la douche…
Isolation très insuffisante : bruits extérieurs, camions de livraison la nuit, ainsi que tous les bruits des autres clients (pas, conversations, déplacements). Réveil nocturne assuré! 😣😡
Lits très inconfortables, avec des matelas à ressorts.
Aménagement de la chambre peu pratique : pas de canapé et pas assez de chaises, ce qui oblige à s’asseoir sur le lit, peu hygiénique avec des vêtements extérieurs.
Aucune eau potable fournie en chambre, frigo vide.
Le coffre-fort était payant (3 € par jour), ce qui est surprenant pour un hôtel de cette catégorie.
De nombreux rafraîchissements sont nécessaires. En l’état, l’établissement ne correspond pas aux standards annoncés et le rapport qualité-prix n’est pas justifié.
- Rachel (9/5): Cheap and cheerful winter sun. - Amazing hotel with wonderful staff. The all inclusive was excellent and the entertainment was brilliant.
- Michel (9/5): -
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