Jetty Suites Apartments
Location: Unit 3125, Costa Mahkota, 16 Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000, Malacca City, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Opportunities for Everyone
Enjoy the outdoor pool, waterslide, and spa tub during your stay at Jetty Suites Apartments. Don't forget to explore the arcade/game room and make use of the complimentary wireless internet.
Convenience at Your Fingertips
Indulge in the convenience of a grocery/convenience store, bar/lounge, and laundry facilities at the property. Benefit from features like a safe deposit box, elevator, and free self-parking.
Comfortable Rooms with Modern Amenities
Relax in one of the 21 air-conditioned rooms with kitchenettes and private balconies. Watch your favorite shows on LCD televisions, stay connected with free Wi-Fi, and make yourself at home with safes and desks provided.
Book your centrally located stay at Jetty Suites Apartments for a delightful experience in Malacca City.
Important Information
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Amenities & Facilities
- Fitness facilities
- Arcade/game room
- Free WiFi
- Terrace
- Garden
- Sauna
- Elevator
- Fitness facilities
- Arcade/game room
- Safe-deposit box at front desk
- Smoke-free property
- Grocery/convenience store
- Waterslide
- Miniature golf on site
- Playground on site
- Racquetball/squash on site
- Free self parking
Rooms Available
-
Apartment, 1 Bedroom, Non Smoking, Sea View
1 King Bed
538-sq-foot soundproofed room, balcony with sea views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Phone, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
-
Apartment, 3 Bedrooms, Non Smoking, Sea View
1 King Bed, 1 Queen Bed and 2 Twin Beds
1292-sq-foot soundproofed room, balcony with sea views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
-
Apartment, 2 Bedrooms, Non Smoking, Pool View
1 King Bed and 2 Twin Beds
71-sq-foot soundproofed room, balcony with pool views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Private or shared bathroom
-
Deluxe Apartment, 2 Bedrooms, Non Smoking, City View
1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed
538-sq-foot soundproofed room, balcony with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Phone, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
-
Apartment, 2 Bedrooms, Non Smoking, Sea View
1 King Bed and 1 Queen Bed
753-sq-foot soundproofed room, balcony with sea views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
-
Apartment, 2 Bedrooms, Non Smoking, City View
1 King Bed and 1 Queen Bed
1076-sq-foot soundproofed room, balcony with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
-
Apartment, 3 Bedrooms, Non Smoking, City View
1 King Bed, 1 Queen Bed and 2 Twin Beds
1292-sq-foot soundproofed room, balcony with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
-
Apartment, 1 Bedroom, Non Smoking, City View
1 King Bed
538-sq-foot soundproofed room, balcony with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with refrigerator and electric kettle
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Private or shared bathroom
Guest Reviews
- Ting Hein (8/5): - The hotel management is very supportive of requests and listens to feedback with actions. Some electrical appliances may need to be upgraded though.
- Abdul Rasyid (10/5): - The host is very friendly and helpful, making the check in and out very convenient
- Norfazila (6/5): Refurbishment is required - The room is old and rundown. Need maintenance and refurbishment. The pool is not clean and full of sands on the floor tiles. Everything need to be change!
- Daniel (4/5): - Premise was run down. Both Lift wasn't working so had to climb 6 floors to the appt. Bedsheets and towels were with yellow stains. One of the toilet heater not working. Party ongoing somewhere in premise into the wee hours. Luckily was only for a night.
- Jason (6/5): - So far ok.
- Verified traveler (10/5): - Great property. Good location. We had a few issues with the Wi Fi but the communication with staff was very good.
- Sio Hoon (8/5): Pleasant stay - The hotel is very accommodating and acceded to my request for a high floor unit. This is helpful especially when there was some minor hiccups- no towels and toiletries, cannot unlock the unit from outside. WiFi was also not working. On the plus side, the unit was reasonably big, has a very good view and is well maintained. On the whole, it was a pleasant stay.
- Gill (10/5): - Spacious and comfortable. Very clean. Good communications as well. Location is excellent. Walking distance to the major hotspots
- Verified traveler (10/5): Good experience - No reception counter but personalized service. Staff sent message to ask for ETA and gave good directions and instructions to the apartment which otherwise could be confusing. No-fuss check-in at the apartment itself. Apartment in good condition. Overall, a good experience.
- Verified traveler (8/5): Good stay but bad PR. - Room was nice n neat. Only the beds were flimzy and check in was complicated as we had to call the agent to come and handover keys instead of the hotel check in. And not sure why they kept massaging and asking if i need this and that. Should improvise on customer relation skills as its not a professional way to deal with guest. Overall good stay.
- Abby (10/5): 👍👍👍 - Surely will come back! Highly recommended as apartment is very clean, complete and safe! 👍👍👍
- T (6/5): A Middie - This place is a middie for me, just an average sort of place. It is just a three-star facility, to be recommended to friends only when money is tight.
- husaini (6/5): apartment nearby attraction and shopping mall - Nearby shopping mall with walking distance those which don’t want stuck in traffic jam
- Verified traveler (6/5): Family Apartment - Great for family to stay and get together, but need to maintain the building, especially the lift.
- Kai Ling (6/5): Melaka room. - Have booked three apartments. Have clearly indicated it's 3 to an apartment. However, all towels and necessities are prepared for only 2 pax. Blankets stained. Hot water turn cold after awhile. No direct passage to Malls. Have to walk a Long way out and Long way back in.
- CM (8/5): Day trip in Melacca - Staffs are helpful and checking in and out is a breeze. Great location.
- Imran (4/5): Below Average - Rooms - clean. Toilet- clean but towels over used and stained. Building - worn out, old building, the lift is probably before ww2. Area - quite near to the shopping malls and night market.
- Mutmainnah (10/5): - It was an awesome apartment. Super clean.
- Yan (10/5): Good location good service - Good sevice, need to call for everything. But response good.
- Verified traveler (10/5): Clean, spacious, good location, great service - Jetty Suites Apartments are located within the same compound as Mahkota Hotel Melaka and is just a stone's throw away from Mahkota Parade and Dataran Pahlawan Melaka Megamall. The unit is very well kept and amenities include: - full sized fridge - cooking hob - cooking utensils, basic set of cutlery and crockery - hot/cold drinking water dispenser - free wifi - cable TV (Astro) - basic toiletries (shampoo, body wash, soap) - bathing towels The common area can do with more maintenance but to be fair, it is not within the control of the Jetty Suites. There is an option to borrow a local smartphone to provide a data connection on the go (hotspot tethering capable) which I recommend. Calls and messages are payable but data is free (within reason e.g. no 4k video streaming). The staff is very friendly and helpful. As the staff is not located onsite, requests have to be prearranged e.g. housekeeping, replenishment of drinking water etc. but they have very good response times. Communication is via the loan smartphone mentioned above and calls to Jetty Suites service numbers are free. Do plan ahead and give them some lead time. My unit has 2 bedrooms with a queen sized bed in one room and 2 single beds in the other room. Both rooms have en suite bathrooms, one with a bathtub and the other with standing shower. The apartment can easily accommodate a family of 4-5 persons easily.
- ruby wang (8/5): Nice sea view - Very nice stay of the hotel ! Self drive to the apartment a bit difficult to find , but when we reach there a staff was very helpful and very good service!
- JuNE (8/5): Nice hotel, good location. - Nice hotel, good location. Worth the stay. Friendly staff. Aspier the manager was v friendly. Hope they will change the hotel name to Jetty Suite Apartment formerly Majestic as is kind of confusing when we first arrived in the apartment. Overall its satisfying.
- Anni (8/5): Will absolutely recommend to friends & relatives! - Prompt service. Friendly and helpful staff. Clean & cosy apartment. Good place to stay. Will come back for Jetty Suite in the future. Highly recommended!
- Verified traveler (6/5): - Good location and facilities. Staff were friendly and helpful.
- Jessie (6/5): Great service - The premises is too old. Even the refurbished furniture is unable to save it. The only saving grace is the staff who makes an effort to ensure that everything is ok. excellent service I must stay. They made my stay an enjoyable one.
- Adriel (8/5): Affordable and nice - Everything was great. The location of the exits of the hotel might not be the best but its still okay considering the price and location of everything. Unit was very clean and staffs are very helpful.
- Yvonne (4/5): - The apartment is spacious. That's about the only good thing. No smart phone rental as mentioned on their website. No reception or office on site, and seriously short of staff. we waited for long for the guy to come and bring us to our apartment. After we entered our apartment, we were told to wait for him again inside the apartment and it was another 45min before he finally arrive to check us in officially. Only bath towel provided; no hand towels; and stains can be seen on the bath towels. Bathroom design lousy, bathtub was too high for my parents to climb in safely. Design of bathtub was bad too as water will flow from the ledge of bathtub onto the floor of the bathroom during shower, flooding the entire bathroom. Location was ok, but nothing in the immediate vicinity. No proper crossings to shopping center and have to walk a big round before we can get out of the hotel compound. Rooms not soundproof, loud sound from the traffic can be heard till 3am on sat night. The apartment is located within the aged and rundown compound of mahkota hotel; facilities such as lift, pool etc are very old and ratty.
- Carolyn (10/5): - Great
- Benny (8/5): Good choice for family/group of friends - The apartment is good for family/group vacations. Spacious and clean. Amenities in the apartment were also good. Good location - it is in the Mahkota area with plenty of good restaurants and a shopping within walking distance, yet the apartment is situated in a peaceful and quiet location away from the bustle.
- Verified traveler (4/5): only ONE working elevator - Imagine a 20+ stories high building with only ONE working elevator and you are staying somewhere near the top. The wait will drive you crazy.
- Verified traveler (6/5): - Hotel staff gave us a call to inform us that Jetty Suite shared the same compound as Mahkota Hotel (which we didn't know). It's a plus service but it could have been better if it was listed in the website, and that we should take the entrance from the back. it would have saved us some walking. It was quite noisy as there was construction work going on. The staff was nice to let us extend our check out time as our coach was at a later time in the evening. Note: bring your own toothbrush as it is not provided.
- Verified traveler (8/5): Overall is a good stay! - Everything is great, but quite noisy with the traffic (city view unit) for facing the main road connecting to all the shopping malls nearby.
- Hu (8/5): Gd location, family friendly - Near to everything. lots of one direction lanes in malacca central area, n sometimes a bit jam. Hotel itself was gd, my kids enjoyed swimming there, saw indoor kids play room as well. Many TV channels to choose from, got a water dispenser n a full size fridge in the kitchen. Great for family, though the apartment is not as new as i thought.
- Jen Huat (6/5): Family trip 2015 - Across makota square shopping centre. Difficult to cross the road to Teh shopping centre. The apartment look old
- Wen Xiu (8/5): Comfortable apartment - Great amenities. The only small complaint is that it was hard to walk into the hotel.
- Yeo (8/5): 1 night stay. Will recommend to others!! - Arrive 6pm+. Once I was guided up to the 1st floor carpark, the staff already waiting for me at the lift. He guide me to my room. The room is a bit old from the look of the wall paper. But overall, its clean and neat. Because I booked 2-bedroom. The whole place is spacious and feel so relax. All tourist attraction is just 10-15min walking distance.
- Verified traveler (10/5): Good , very pleased - Great .. would come back and use this apartment again
- ogy (8/5): Good for families - Fast check in & out. Staff was very accommodating. Near shopping centre and eateries.
- Derrick (8/5): Good value for money - Got two rooms for a total of 10 people including myself. The rooms were indeed value for money - good condition rooms with daily room service, comfortable living room, clean toilets with toiletries and daily change of towels. It is also very near the popular shopping malls. Nothing much to complain about.
- Calvin (8/5): Reviewssss - Quite a pleasant stay except for the trouble to cross the busy road to shopping area.
- Verified traveler (8/5): - Apartment was of a decent size and comes with a kitchen. Location is not too far from the main Jonker Street. With a car it is pretty convenient to get around. It was also nice to receive text messages from Jetty Suites Apartment before we checked in, and the check-in was pretty hassle-free. In summary, it was a rather pleasant stay.
- esther (6/5): - Overrall ok. Saw a cockroach crawling on bed. A few died on floor. Wondering why 11 floor does have cockroach? Called management and respond quite fast to clear the cockroach.
- Janice (8/5): Great location , cleanliness and friendly staffs - My group of 5 stayed in a 2 bedroom apartment(1 King size bed & 2 Single beds) for a night. As soon as we have reached the carpark, one of the staffs was already waiting for us in the carpark. We arrived at about 2.30pm and was able to check-in immediately. Cleanliness was superb! Being quite a clean freak, i had no complains at all. The entire apartment felt just like home. (Expect home quality instead of hotel's quality) We then requested them to sneakily place a cake for our friend's birthday surprise after we have left the apartment. Their friendly staff asked if we are heading to jonker and gave us a namecard of Jonker boutique hotel and told us we could park over there without having to park in public. Jonker street is actually less than 10mins drive away, but given malacca's heavy traffic, we took slightly more than that. JSA would definately be my first choice in malacca.
- Angelia (8/5): Relaxing Stay at Jetty Suites - My family loved the apartment we stayed in. It was very clean and lovely. Will definately come back again.
- Serene (8/5): Nice Apartment with near shopping mall - Pleasant stay with family for melaka trip and my family enjoyed alot. Comfortable and location is good too with walking distance of shopping mall and definitely will come back again. Do not compare with hotel standard, as they do not have reception, but when call for room service, they are responsive and good. Toilet and bedroom is clean, like the balcony with seaview side can watch beautiful sunset, they provide water, daily room cleaning but the toilet flush a little bit weak. The staffs service was responsive and professional when I booked this apartment, check in till check out (communicated via email and phone). Prefer to walk at the Mahkota Hotel entrance to cross over the main road to Mahkota Parade (shopping mall), although the back rear is nearer to shopping mall as we do not like to walk pass the long drainage because of foul smell. Overall, It was good and suitable for family stay. :)
- Verified traveler (8/5): Jetty suites - Good stay, good for small family which requires two rooms. Big bed.
- Verified traveler (6/5): So near yet so far - Short holiday and shopping in malacca
- Verified traveler (6/5): 3 nights stay - Stay at the two-room apartment. Clean and simply furnished. Meet and greet at level 1 carpark. To get Mahkota Parade, guests are forced to walk along smelly drain near hotel entrance. Hotel should provide proper pavement for hotel guests with signal controlled pedestrian crossings for safety.
- William (6/5): Not a good place to stay if coming for Shopping. - Not convenient for going shopping to Makota and Palawan, dangerous to cross a busy big road junction which don't even have a GREEN man. Lift lobby, main door area very old and tattered. It is not value for money.Kitchen don't have microwave. Toilet very small. For the same amount, topup a lttle, a stay in Hatten or Equitoria which has better, newer facilities. Also come with Breakfast. I will not stay here again.
- Khaafizah (6/5): Budget family unit but not for elderly and kids - Stayed in 2-bedroom apartment for 3 nights with family (including 2 elderly and a toddler). Room service was good. They sms me to ask for check-in time and fetched us from mahkota lobby. Check-in was a breeze with no queue. Apartment surrounding needs upgrading. The corridors to the lift are dim and the lift carpet has a slight moist smell. The corridor to the room is narrow and quiet. Apartment overall ok. The dining chair cushions are stained. Room wall is partly chipped off. Ventilation is good with aircon and fan and a balcony. Swimming pool is great! A few mini pools around the main ones. Though near the malls, going there is not very accessible. Need to walk 1 big round to exit from apartment and cross a busy road. Not suitable for elderly and small kids. Shopping and eating areas are abundant. But one really needs to be able to walk through the hassles. Good for those who want a budget unit coz price is rather low and quite accessible too.
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