Veranda Chiang Mai Suite
Location: 192 Moo2 Banpong, Hang Dong, Chiang Mai, 50230, Hang Dong, TH
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Spa and Recreational Activities
Indulge in massages and body treatments at the full-service spa or relax by the outdoor pool.
Dining and Drinking Options
Savor international cuisine at The Higher Room restaurant or grab snacks at the coffee shop/cafe.
Convenience and Comfort
Enjoy amenities such as complimentary wireless internet, concierge services, and 24-hour room service.
Book your stay at Veranda High Residence for a relaxing getaway with top-notch services.
Important Information
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:30 AM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Area shuttle (surcharge)
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Picnic area
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Library
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Pool umbrellas
- Golf lessons available nearby
- Tours/ticket assistance
- Wheelchair accessible parking
- Area shuttle (surcharge)
- Snack bar/deli
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Mosquito nets
- Banquet hall
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
Rooms Available
-
Luxury Suite, 1 Bedroom
1 Double Bed and 1 Double Sofa Bed
893-sq-foot soundproofed room, balcony with garden views
Layout - Bedroom, living room, and dining area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 32-inch LCD TV, premium channels, and DVD player
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and paper towels
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Day bed, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Day bed
- Paper towels
- Bed sheets not available
-
Comfort Studio, Garden View
1 Double Bed
463-sq-foot soundproofed room, balcony with garden views
Relax - Fireplace
Internet - Free WiFi
Entertainment - 32-inch LCD TV, premium channels, and DVD player
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
- Bed sheets not available
-
Luxury Suite, 2 Bedrooms
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
1335-sq-foot soundproofed room, balcony with garden views
Layout - 2 bedrooms, living room, and dining area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 32-inch LCD TV, premium channels, and DVD player
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and paper towels
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Day bed, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Paper towels
- Bed sheets not available
-
Luxury Villa, 3 Bedrooms, Private Pool
1 King Bed, 2 Twin Beds and 1 Queen Bed
4521-sq-foot soundproofed room, balcony with garden views
Layout - 2 bedrooms, living room, and dining area
Relax - Private pool and fireplace
Internet - Free WiFi
Entertainment - 32-inch LCD TV, premium channels, and DVD player
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and paper towels
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Day bed, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Private pool
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Private plunge pool
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Paper towels
- Bed sheets not available
Guest Reviews
- Jason (10/5): - Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
- Douglas (10/5): - Great hotel in beautiful area
- ORNUMA (10/5): ที่พักสำหรับครวบครัว - ที่พักสวย สะอาด รีสอร์ทอยู่ใกล้ ไนท์ซาฟารี สวนอุทยานราชพฤกษ และวัดพระธาตุดอยคำ หลวงพ่อทันใจ เหมาะสำหรับครอบครัวไปพักผ่อนมากๆคะ
- JOONHO (10/5): 베란다하이리조트 숙박 후기 - 치앙마이의 우붓 느낌이었어요. 녹차밭 또는 계단식 논 형태의 조경도 좋았고, 수영장도 너무 이쁘고 좋았습니다. 조식도 괜찮았습니다.
- haerim (6/5): 좋았으나 별로 - 전반적으로 직원들 서비스 친절 그리고 프로그램등은 정말 좋았습니다. 그리고 수영장도 좋았구요. 근데 레지던스 가구부터 전반적으로 상태가 너무 낡고 슬라이딩 문이 계속 열려서 안 닫혔습니다. 출입구부분 공사 자재 쌓아놓고 입구에서 직원들이 차를 세차하고있어서 기분이 별로..였네요. 에어컨에서 하수구?똥냄세 죽는줄 알았어요. 조식도 그럭저럭. The Staffs are great. They are kind and helpful. But the building and room's very old. The sliding door of restroom was keeping open. The worst thing was smell of air conditioner.
- Verified traveler (10/5): - The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
- Ginny (4/5): 有很大改善空間的酒店 - 整理環境非常棒，但是房間內不是非常整潔，我們是入住雙臥室房型，廚房的整潔度不足，有待加強。 入住其間也預訂了酒店內的SPA，非常不滿意芳療師的手法，我們母女三人從沒體驗過如此差勁的SPA，收費很貴，但根本沒有享受到該有的服務，真的有很大的改善空間。 酒店附設的kid’s club也需改善，俱樂部的哥哥姐姐一點也不友善，小孩在裡面也沒有跟小孩有任何互動，非常冷淡。
- Verified traveler (8/5): - 수영장과 조식이 좋았습니다. 숙소는 생각보다 오래된 느낌. 치앙마이 시내와 떨어져있어서 할게 없었네요. 1박하기엔 좋아요
- Verified traveler (8/5): - The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
- JD (10/5): - Great environment with helpful and friendly stuff. Will definitely visit again in short while.
- Verified traveler (2/5): - The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
- NN (8/5): - Nice hotel Good staff Clean facility Great service
- Cory (10/5): - Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
- Lendell (10/5): 5 star peacefulness - Stunning setting with amazing service. A slice of heaven up in the clouds.
- Yuk Fong (8/5): - 是次是本人第一次入住清邁陽台式渡假村，感覺非常良好，服務員有優質工作態度，房間也很整潔，大致上滿分評分👍
- Bene (10/5): Un cadre de rêve , un endroit sublime. - Tout a été parfait. Le lieu est magnifique, entouré par les montagnes avec vue sur un magnifique temple blanc. Petit dej delicieux. La piscine est splendide. Notre sejour a duré seulment trois jours, mais on aurait du rester beaucoup plus.
- ploy (10/5): โรงแรมสงบๆจากเสียงรบกวน - โรงกว้างมีที่ให้เด็กๆวิ่งเล่น ชอบห้องพักที่โซฟาคล้ายๆเตียงเล็ก ที่นอนเลือกแบบเดี่ยวเล็กไปนิดนึง โดยรวมดี
- Q.G. (6/5): 山岳ホテル - このホテルはズバリ、あくまでも自然を楽しみ、ゆっくりした滞在を望む人向きであり（だから欧米人の比率が高かったのかも）、空港、ダウンタウンからは片道車で30分以上掛かるし、ホテルのシャトルバスも1日往復１～２便と市内観光地、食事場所へのアクセス面では正直非常に不便。またレストランも朝食場所ともう一か所、半屋外（到着時夜、面倒臭いのここで晩飯を取ったが、気温がかなり下がり寒く風邪引きかけた。雨の日は多分ほぼ使えない）の２か所のみで、味は悪くないがホテルなので当たり前の様に高い。施設も売り物の絶景プールは悪くないが、ビーチチェアーが少なく場所取り合戦が激しいそう。 このホテルから観光に行くにしても、ハイヤーを一日、半日で借りる必要あり、ホテルで予約お願い するとウソだろ？と思うほど高かったので、空港から乗ったタクシーの運転手に連絡取り、交渉してほぼ１日フルで使って、１，５００バーツで済ませたのはラッキー。スタッフの対応に関しては人に依るも総じてあまり好印象ではなかった。また宿泊したいか？と問われると正直、、、。 ただ同じ様な自然の中にある、ラクジュアリーホテルが近くに数件あるが、予約が遅かったのもあり、目が飛び出る位高いので、コスパで言うともしかしたら悪くないのかも知れません。
- Andi (10/5): Kleines Paradies in den Hügeln von Chiang Mai - Das Hotel bzw die Anlage ist wunderschön. Abends brennen im Außenbereich Fakeln, der Infinty Pool bietet eine großartige Aussicht auf die Hügel und das Personal ist extrem zuvorkommend wie überall in Thailand. Die Lage in den Hügeln bietet Ruhe, allerdings braucht man auch entsprechend lange in die Stadt. Das Hotel bietet drei kostenlose shuttle am Tag, ein Taxi kostet 500 Baht.
- keng (10/5): Spectacular view and nice weather - The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
- Verified traveler (8/5): 가볼만한 호텔입니다. - 조용함,아름다움 그리고 친절한 서비스가 좋았습니다. 단지 샤워실과 화장실문을 공용으로 사용하는 스타일이라서 약간 불편했는데 큰 문제는 아니였습니다.
- Verified traveler (2/5): Terrible service by the hotel - i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
- Karl (8/5): Nice place away from downtown - This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
- N.F (8/5): - 離市區差不多30mins車程 優悠之選 但設施不是太多
- Verified traveler (8/5): Veranda High Residence - Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
- Verified traveler (10/5): Zum Relaxen ideal - Wir waren 5 Tage vor Ort und haben die Zeit bei herrlichem Wetter sehr genossen. Das Hotel Veranda High Residence und das Hotel Veranda High Resort liegen neben einander und alle öffentlichen Einrichtungen werden gemeinschaftlich benutzt. Da das Resort zentraler liegt, sind wir in der ersten Nacht schon dorthin umgezogen (Upgrade gegen Bezahlung). Im Großen und Ganzen kann man den Aufenthalt nur so beschreiben: "Im Paradies aufwachen, im Paradies leben und im Paradies einschlafen." - ideal um ein paar Tage zu relaxen.
- Sipoom (8/5): - Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.
- Verified traveler (10/5): Recommended - I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.
- Verified traveler (8/5): - The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.
- Ling Yee (8/5): - Spectacular views and excellent room size, good place to for real escape from hectic life. Need to increase shuttle bus frequency to city center and also wifi and hot water did not work quite well which need improvement.
- Hiu Man (10/5): - 套房的環境不及二人房的美 整體都舒服
- Koey (8/5): 位置偏遠 但係正 - 位置真係遠 但唔遠就無左relax既感覺 酒店職員服務好好 會幫我地book其他outdoor既活動 (活動與酒店無關) 由於5人同行關係 再加上住地下所以房間好大 一出去就係細泳池 仲有個大泳池係餐廳個邊 :)
- suyin (10/5): An exceptional experience being close to nature - Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.
- Verified traveler (10/5): - 雖遠離市中心 但是很舒適 值得一住 環境一流 很有渡假感覺 唯一小缺點是房間的沐浴露每天都很少 不夠用 同他們講了都是這樣 浴室的洗手盆沒有洗手露
- Daniel (10/5): Chiang Mai haven - Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.
- M.Y (8/5): 緑に囲まれたホテル - 周囲の山に囲まれたとても美しいホテル。 何よりも、レストランから眺めるプールごしの夕陽は素晴らしかった。
- Jomkwan (10/5): Happy Veranda High! - Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.
- Dana (10/5): -
- Noboru (10/5): 最高の誕生日Partyをすることができました。 - 長女の誕生日に宿泊しました。当日このホテルのプールで団体さんのPartyが予定されており、ゆっくりできない可能性がある為、隣のベランダリゾート＆スパのジャグジー付きの部屋にアップグレードしてくれました。また、チェックインすると、部屋に誕生日ケーキが用意されておりました。 このような細やかな配慮ができる、素晴らしいリゾートです。 チェンマイやチェンライ近郊にある同価格レベルのマウンテンリゾートに宿泊していますが、今のところ、ここが一番お奨めですね。チェンマイ訪問の際にはまた宿泊したいと思います。
- Verified traveler (6/5): Swimming pool is nice - I'm staying in resourt for one day and residence for two day . Compare between these two hotel I prefer the residence actually . Price lower and you also can enjoy same facilities as resort such as swimming pool , restaurant ,gym... Eventhough, I still has some bad things to say. The room lamp bulb is broken therefore the room is very dark . The worst thing is I had breakfast and i found a cockroch in my plate!!!!! Staff just say sorry and nothing else.
- Bella (8/5): Great facilities,great restaurants, great holiday - Had a good,restful stay in these beautiful surroundings. However the hotel is bit tired and needs a facelift.
- Diana (10/5): Good place for relaxing! - Nice people especially Lik from this hotel! Good food that value for money! Enjoy the stay here and would definitely come again! If more outdoor activities can be provided by the hotel, the longer business hour for the gym and swimming pool that would be better.
Photos
