Hampton Inn & Suites Des Moines Downtown
Location: 120 South West Water Street, Des Moines, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Indulge in Comfort and Convenience
Modern Amenities: Enjoy a 40-inch flat-screen TV, microwave, fridge, and coffeemaker in every room, along with free WiFi access.
Relax and Unwind: Take a dip in the indoor pool, work out at the fitness centre, and start your day with a hot breakfast buffet.
Convenient Location: Just minutes away from the Wells Fargo Arena, Science Center of Iowa, and Des Moines Civic Center.
Book your stay at Hampton Inn & Suites Des Moines Downtown for a perfect blend of relaxation and exploration.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Swimming nearby
Rooms Available
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Room - Hearing Access/Non-Smoking
This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Studio with River View
This studio offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Room with River View
This double room offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Queen Room with Two Queen Beds with River View
This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free newspaper, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Accessible, Bathtub
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, bathtub, and hydromassage showerhead
Practical - Free newspaper and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking
This studio features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Accessible (Roll-in shower)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Bathtub
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, bathtub, and hydromassage showerhead
Practical - Free newspaper, double sofa bed, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Bathtub (Balcony)
1 King Bed
Features a private balcony
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, bathtub, and hydromassage showerhead
Practical - Free newspaper, double sofa bed, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Balcony, River View
1 King Bed
Features a private balcony
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper, double sofa bed, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Accessible (Hearing accessible)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible (Hearing accessible)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible (Hearing accessible)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Free newspaper, double sofa bed, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
-
Queen Room with Two Queen Beds - Disability Access with Bathtub
This quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Queen Room with Two Queen Beds (4 Adults)
A 40-inch flat-screen cable TV is included in this room, along with a microwave, fridge, and coffeemaker.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Room - Non-Smoking
A 40-inch flat-screen cable TV is included in this room, along with a microwave, fridge, and coffeemaker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Studio
A 40-inch flat-screen cable TV and a sofa bed are included in this studio, along with a microwave, fridge, and coffeemaker.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Studio with Balcony
A 40-inch flat-screen cable TV and a sofa bed are included in this studio, along with a microwave, fridge, and coffeemaker. A balcony is also provided
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
Guest Reviews
- Merrilee MacLean (8/5): -
- Nancy (9/5): -
- Jonathan (8/5): -
- Colleen (10/5): From the front desk, to the breakfast, to the comfy beds, and location…. All A+ - Centrally located and very clean. Loved the river view Nothing
- Linda (8/5): - Good Price. Rates have gone up by alot since I last stayed
- Adriana (10/5): - La limpieza y el personal es muy amable Solo aclarar que si se cobra el estacionamiento
- Taylor (10/5): -
- Daniel (10/5): -
- Tori (7/5): - Size of room great. Kitchenette- great! View out windows…nice Bathroom…not a good set up. No place to put your stuff. Couldn’t get ready at the vanity while hubby slept. Not enough towel hooks for wet towels. Also a table to eat at but only 1 chair…at least give each room 2 chairs.
- Tanner (10/5): -
- Rivera (8/5): Had to switch rooms still wasn’t worth it, no curtain for door, shower head disgusting overall dirty. - Staff Not clean not priced right too expensive not worth it
- Taísa (8/5): -
- MARK (10/5): - Great location.
- Scott (9/5): -
- Dennis (7/5): -
- Dave (8/5): -
- Susan (9/5): - Nice room. Location was great Pool was too cold
- Josh (6/5): Don't bother with a balcony room maybe? - It's a lovely hotel with a great pool and hot tub. The place is in a great spot within walking distance of a lot of great restaurants and things to do like the Science Center and the Rook Room, so even though it was winter we did a lot of walking outside. It's hard to tell what you're booking. We thought we had booked a room with a hot tub, but we didn't get that and then we found out the listing was a little vague and they kind of got to choose where we went. People above us were throwing their cigarette butts down onto our balcony which was disgusting.
- Kasey (10/5): - King room was amazingly clean and spacious!
- Scotty (6/5): Nice location- bring a fan to block out noise. - The location was nice. The pool and hot tub looked clean, although we did not go in. The room was big. We felt safe. The shower and bathroom area was super- very clean. I swear the room was haunted! We heard noises all night, some I have never heard before. The pillows kinda sucked. I think the TV was broken, as it was very very dark.
- James (10/5): -
- Sarah (10/5): - Everybody was super nice and friendly. The hotel was super clean. Breakfast was good. Lots of variety.
- Maggi (7/5): - Needed more breakfast items. There wasn't a lot choose from. No meat. 1 elevator wasn't working at all. Thermostat wasn't working in our room & neither was 1 light. Too high price drinks and snacks room smell could of been better. No conditioner. Pretty clean. Coffee all day. Hot tub. Friendly staff. Room easy to get too. Quiet. Comfy beds. Shampoo body wash lotion in the bathroom. Good TV to watch
- Sarah (10/5): -
- Joel (10/5): -
- Joshua (10/5): Excellent value for the money, comfortable, spacious, professional, great customer service! - Everything was great! We checked in late, and Bernice was pleasant, professional, helpful and very inviting! You are lucky to have her!n She helped make our stay even better. Room was clean, comfortable and quiet. Nothing!
- Curt (8/5): - The staff member that greeted us upon arrival was great and welcoming, but the morning person never even made eye contact. The room was great however I was unable to turn down the thermostat, so it was a bit warm for sleeping. Staff inconsistent for customer service.
- Elton (10/5): - Welcome appearance of property in attractive area.
- Debbie (5/5): Great hotel -great breakfast. - Really like the hotel/exceptional breakfast. Too bad we had to pay for two nights of parking when we were there less than 20 hours. We had a problem. We reserved two rooms. When we checked in, they had us reserved for only one room. For some reason don’t know if it was booking.com or the hotel, but one of our rooms had been cancelled the morning of check-in at 8:45. And since the hotel was sold out, there was only the one room. The other two people were our neighbors/really didn’t like the fact that we had to share beds with them. Very uncomfortable situation. But since there weren’t any other rooms available, we were stuck with the one room. I’ve complained to the hotel and booking.com. No one seems to know why one of our rooms was cancelled the morning of our stay.
- Shawna (10/5): -
- Nicole (10/5): Would definitely stay there again, it was well worth it. - Very convenient in a great area close to everything. Nothing, it was great.
- April (9/5): -
- Lexxus (8/5): -
- David (10/5): -
- Robert (10/5): -
- Douglas (8/5): -
- Nicole (6/5): -
- Kyle (7/5): -
- Lee (10/5): Me and my wife had a very relaxing weekend in Des Moines and a lot of of it was hanging at the hotel - The room with the balcony was really nice. Had really good views of the river pool area and hot tub were great. Parking was easy
- Linda (10/5): -
- Kathryn (8/5): - I like their location. The beds arent very comfortable.
- LUIS (10/5): Pleasant and relaxing - Excellent location and cervice. The lady at the front desk was really nice and helpful I definitely recommend this hotel
- Karen (8/5): -
- Sean (9/5): - Location
- Desiree (9/5): -
- Nancy (5/5): -
- Kelly (9/5): -
- Peter (8/5): Overall a nice stay. - Location Room furniture uncomfortable
- Jessica (9/5): -
- Megan (8/5): -
- David (10/5): Comfy and courteous - Very comfortable bed...thought it was cool that the TV had my name on it welcoming me to the room! Just a little farther away from my convention but the weather was good enough to allow me to walk ...so all good really
- Micaela (9/5): -
- Erin (9/5): -
- Greg (8/5): Nice place and good location for things we wanted to see. - Parking meters outside were a pain. Staff member at desk for check in was not friendly and minimally helpful for questions about our reservation with Bookings.com
- Colling (8/5): -
- Amy (8/5): -
- Kathy (10/5): A night in Des Moines - Quiet. Comfortable bed. We are a big fan of the zero products you offer. Walking to a great restaurant was a bonus. NA
- Larry (7/5): - TV did not work and had to switch rooms. Also had issues with temperature control in some room rooms.
- Lorie (10/5): - clean property friendly staff breakfast was out and not filled promptly
- Chris (10/5): - Good Nothing
- Booth (7/5): -
- William (4/5): -
- Eric (10/5): Nice location, but you have to pay to park - Nice location within walking distance of several restaurants and entertainment venues. You need to pay an additional $20 to park at the facilities.
- Anthony (10/5): Great location with very good restaurants nearby - Great facility, room and location
- Ryan (10/5): - It was a very nice clean room with a balcony that overlooked the river. A nice little touch was the tv said welcome and my name. We didn't arrive until 10 pm which the pool was closed. So we didn't try it out. Good breakfast. Would like to see biscuits and gravy. Very nice stay
- Melissa (10/5): - We enjoyed the entire place wish we had more time there. Hot tub was not very hot and jets didnt work but the pool was great. Just needs a little maintenance i think.
- Caroline (10/5): - Just what we needed. Clean, comfortable, and convenient. Nice free breakfast and coffee. Staff was good too!
- Kelsey (10/5): - I slept the best I've ever slept in a hotel
- DAVID (10/5): - Very
- Tyonna (9/5): -
- Michael (8/5): - Room seemed clean, dust ruffle was stained, dirt under cushion of chair.. Could use some updating/replacement of some carpets. Card readers on doors, elevators and parking garage gates are not very responsive, you have to hold your key card over the reader just right. Breakfast was ok, not a lot of options. Very walkable area close to restaurants downtown.
- Nich (8/5): - Breakfast was decent, parking is annoying, but likely not the hotel's fault, rooms were nice and pool was well kept. Frequent traveler, so its nice to find a good option when I come across one.
- Natasha (6/5): - I was aupwr disappointed the hot tub was not hot and the jets weren't working. That was the only reason I booked here. The elevators were also not working, however the front desk moved me to a room and had me park on that level so the elevator wasn't necessary. That was so convenient! Walking to grab dinner across the street at High Life was so simple and took less than 10 minutes.
- Brooks (8/5): Nice hotel - The Hampton is conveniently located in the downtown area. It met all of our expectations except that there is a fee for parking. During breakfast, the eggs were short supplied. Otherwise it was enjoyable.
- Maureen (8/5): - Very clean. Parking was easy.
- Cheyenne (10/5): -
- Kayla (10/5): - Room was nice. Had early check in for a small fee and late check out.
- Shamrock (10/5): -
- Steven (6/5): - My TV didn’t work. The cable box is mounted behind the TV so you have to get up to point the remote behind the TV…so what’s the point of the remote? I called the front desk but was told they had no maintenance working so nobody could fix it. Once I got it working with the help of ChatGpt, the screen was so dark you couldn’t hardly see the picture. The breakfast was gross.
- Joseph (10/5): -
- Robert (5/5): They had a parking garage and I had to pay to park $20. I’ve never had to pay to park in a hotel in my life. That was me - Good bed Had to pay to park
- Lori (6/5): Disappointed with my hotel booking and hotel. - The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
- Shawn (10/5): - Everything was as it should be. Very nice place to stay.
- Denise (8/5): - It was very quiet and a very calming environment.
- Debra (10/5): - Room was very nice, comfortable and clean.
- charlotte (10/5): - Staff was friendly; room was nice! Breakfast was good! Parking on the street was free so we used that option, otherwise garage parking was additional charge.
- Tiffany (10/5): - Enjoyed the stay. Close proximity to where I needed to be for an event
- David (6/5): - The stay was very good We booked without knowing the area. So this property would be super for someone needing a stay place for hospital reasons
- Dalton (10/5): - Excellent Stay
- Jane (10/5): - Very nice staff. Great room, clean wonderful location to state house. Try the Tap Room, Breakfast Club and Fongs Pizza!!!
- MARK (6/5): - Breakfast wasnot good rooms ok
- Lois (10/5): - Very clean room comfy bed and good service
- Andrea (6/5): - I have no real complaints about the hotel as a whole. My one complaint is the beds. We had a king size bed room 408 downtown Des Moines, Iowa. It was hard as a rock. We could feel every single spring. We didn’t get much sleep and I woke up with terrible back and hip pain. I’m so sore from your bed that I had to make a call to my doctor this morning to get in for an appointment. Please consider new updated bed for all the rooms.
- John (10/5): - It is a nice place to stay while in Des Moines.
- Humphries (8/5): -
- julie (8/5): - Staff was Amazing. Stay d 3 nights but don’t get any change of sheets day 2. Carpet in hallway needs shampooing or even replaced. Areas where carpet was bundled up. Safety issue on floor 3
- David (7/5): -
- Ramirez Cedeño (10/5): -
- Timothy (10/5): - Staff was great
- Teuta (4/5): - Rude staff. Poorly maintained property
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