CariBlue Beach Hotel

Location: Ironshore Rose Hall, Montego Bay, JM

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Gift shops or newsstand
• Golfing nearby
• On private beach
• Marina on site
• Golf lessons available nearby
• Tours/ticket assistance
• Snorkeling on site
• Free self parking
• Airport transportation - drop-off (surcharge)
• Beach towels
• Casino nearby
• Health or beauty spa nearby

Rooms Available

• Single Room

  1 Double Bed or 1 Queen Bed

  470-sq-foot individually furnished room with a balcony/patio

  
  

  Internet - Free WiFi

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and microwave (on request)

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Iron/ironing board and laptop workspace; rollaway/extra beds available on request

  Comfort - Air conditioning

  Need to Know - Weekly housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Free WiFi
  • Deep soaking bathtub
  • Weekly housekeeping provided
  • Balcony or patio
  • Bedsheets provided
  • Laptop-friendly workspace

• Now Ocean View Superior Room

  2 Double Beds

  470-sq-foot individually furnished room, balcony with ocean views

  
  

  Internet - Free WiFi

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and microwave (on request)

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Iron/ironing board and laptop workspace

  Comfort - Air conditioning

  Need to Know - Weekly housekeeping, no rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Free WiFi
  • Deep soaking bathtub
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Comfort Single Room

  1 Double Bed

  350-sq-foot individually furnished room with a balcony/patio

  
  

  Internet - Free WiFi

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and microwave (on request)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Iron/ironing board and laptop workspace; free rollaway/extra beds available on request

  Comfort - Air conditioning

  Need to Know - Weekly housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Free WiFi
  • Weekly housekeeping provided
  • Balcony or patio
  • Bedsheets provided
  • Laptop-friendly workspace

Guest Reviews

• LencitaCR (10/5): Extraordinary Service - I did not enjoyed the first night in the hotel due to insects in the room, but next morning when I talked with management, it made all the difference in the world because they were so kind and professional with our group. Courtesy, empathy and professionalism goes a long way when we get service and manager Deyver really made our experience in the hotel so special that there is no other hotel in the area that we would visit. I will definitely keep coming back to Cariblue Resort.
• Moneta (2/5): - This place is a dump and should NOT be advertise to anyone
• SAM (10/5): - Nice experience with Expedia always
• Courtney (2/5): - This place is not what the name is it couldn’t be find when I drove to the place I spent over three hours after booking looking for the place they have no working number , I Finley asked someone on the street they took me there I saw a gentleman who told me his boss got a call from Expedia why he was there he took me to the room I had to sleep in my car an he knows an I told him I will not pay for this place I didn’t took it
• George (6/5): - It needs to clean up a little more
• Jermayne (2/5): - The veranda
• Natalie (4/5): - Place is run down, needs renovation, property is unkempt.
• Ellen (6/5): - The property needs to be updated it’s very outdated but there is AC and hot water in the room but the microwave and kettle is in the lobby and a very accommodating worker but he was alone however he was responsive to our needs and did what he could for us, the TV did not working but my bed was comfortable
• Rika (4/5): - The staff is the only decent thing about the property as he was willing to help. Otherwise, the property is rundown with mould inside and VERY VERY NOISY! Would NOT RECOMMEND
• Gladston (2/5): - Didn’t stay I was not comfortable
• Jennifer (2/5): - It’s not what you see in the picture we check out the next day this place is very deceiving I will not recommend this place to my dead grandmother
• Creton (2/5): - The property looks nothing like the picture its totally disgusting!! Dirty dingy leaking old etc the worse
• Arlana (2/5): - This property has a nice pool. The early morning staff was friendly. The room, however, was horrible. The tub or toilet leaked forming a huge puddle area all the way out into the sleeping area. When we asked the evening staff to change rooms, we were told that there were no rooms available and that we can have a mop and bucket.
• Shameika (2/5): please do not use them - The hotel waa filthy. The rooms were dirty and there is mold on the walls. There were no sheets on the bed. Then there was no running water or electricity
• Sydney (4/5): - Room was dirty, sheets had stains on them and the water was shut off until about 6am when we checked in at 11. Would not stay here again.
• Ada C. (6/5): - 5 out of 10. April 11 to 19. Noisy at times, but surprisingly serene; the view from my balcony was redeeming with many coconut palm trees. Ada
• Irene (2/5): - Dirty, unsafe, rooms are in terrible conditions
• Cheryl (4/5): - Poorly kept pictures need to be updated on how the property really looks
• Shahone (2/5): - This property was very dirty. It is nothing like the pictures. There was no one at the reception when I arrived. I saw this really weird man and he approached me asking me what I’m doing here after I explained that I have a reservation he then called the receptionist or the manager and he took me to the room. It was a disgrace the place is very old and smell bad. It was like a nasty old man room. I grab my things and leave instant. Why was there no receptionist at front desk ? The place was so old, creepy and disgusting especially that weird man they left in charged. Please don’t go here run for your life
• Marlan (2/5): Very run down. - The place stunk like urine. If I was in the position to cancel I would’ve.
• Monica (2/5): - Not only was the place disgusting, they didn't have a room for me when I showed up with a reservation and confirmation number.
• Vittoria (6/5): - This place was ok very basic we arrived at night and weren’t to eager to venture out the pictures on line are deceiving great view of the ocean and the bar is nice great views good coffee. We will definitely be going back
• Andrew (8/5): - It was a good stay . Minor issues with the wifi. Also limited channels on tv. The shuttle was suppose to pick us up but it did not, however it did going back to airport . Staff was very friendly and nice . Would go back .
• Leilani (2/5): - The place needs to be torn down
• Sharon (2/5): - The place was dirty, need update, there was mole on walls, water stains everywhere! The bathroom wasn’t nice at all, to be honest there’s nothing good about this hotel!!!!!!!
• Michael Eugene (2/5): - Everything Was Horrible , Clean It Up Or Tear This Facility Down
• Paul (2/5): - Ii did like the ocean view but the whole entire property need renovation
• barringtonc2024 (2/5): Worst Hotel Experience Ever - Stay away from this place. False advertising, a scam, a bootlegged operation, and not permitted by the Jamaica Tourism Board to operate. Several platforms that promote this dump should remove it from their website. My worst hotel experience ever. Reserved 1/2/24 and 1/3/24 but could not stay. I arrived at 7:30p to an unlit and closed reception area; there was no one to check me in, and I could not get a hold of management. The place was short of desolate had it not been for a watchman and a cat. The watchman took me along a dark alley to a room. The room was moldy, musty, and smelly. It did not appear the bedding had been changed for some time. I asked for a different room. That room was no different. I left for another hotel. I returned the following day to complain to management and request a refund. The manager and owner, Roy Watkins, was not customer-friendly and behaved as though he did not understand the issue. He did not offer a refund. I filed a complaint with my credit card issuer and with Expedia. I am still waiting for my refund.
• Winsome (2/5): - The bed had no sheet on and the toilet wouldn't flush. Every time you flush the toilet you have to lift the lud and press onto something to let the water not keep running. The place is unkempt instead of saying its a hotel, just rename it a motel Its a good thing we booked in for 1 night. The propertior needs to take responsibility for its upkeep. And the cheek of it when booking on experdian it says no REFUND choose carefully because the pictures you see on the Internet is DECEIVING
• Sharmike (2/5): Leaking roof, not good. - It was absolutely horrible. Got water from the wrong places. The room smelled moldy and i left my suitcase open in the spot of the roof that was leaking and everything i had completely drenched. The shower stopped working in the morning. I was explaining to the receptionist that looked at me like i was speaking gibberish. This is unacceptable even at the low rate.
• CHERYL (2/5): - The pictures are deceiving. The building is in total disrepair. Furniture is broken cracked peeling. The linens needs to be changed out. Dingy, discolored "white" towels. Headboard for bed falling apart. Too many to mention. Unfortunately had to stay the night as it was an overnighter for a morning flight. There should be a minimum standard for Expedia this place is unacceptable and should be removed until repairs are made.
• Tracian (8/5): - Historic sea side atmosphere. The older gentleman at the desk was quaint. I eat and drank to satisfaction. Will visit again
• Rose (2/5): Do not stay at this place. - We could not stay the night, as the hotel was far far too dirty. They show us 2 rooms but they where both dirty. It was just the room it was the whole place. This picture do not show the exactly the look of the very very run down property.
• James (2/5): - There is nothing to like about this property it is rundown no room service no tv water running slow fridge was dirty very bad condition
• Casburn (10/5): - Amazing sunsets, excellent location.
• Neptune (2/5): - There was a hole in the tub. Shower leaked into bathroom. No room service of any kind. Flimsy doors, including the door to the balcony and a door on the balcony that led to the balcony of the adjacent room. Pool was non existent. Just terrible. Felt like an unkempt Hostel.
• Ny'Cole (2/5): - If I could rate this no stars I would’ve, this place should be even be opened I left the next day. This is worse than a hotel, place was filthy, holes everywhere and dirty. Restaurant food could’ve killed you. Threw up instantly food tasted very bad. No WiFi, I didn’t even leave my room the rooms had keys with doorknobs that were easily accessible. People at the pool shouted all night long. No hand towels only one towel provided. This place was nothing like the pictures shown. I was disgusted as a woman, never felt so dirty in my life. Motel 6 would’ve kept the lights on for me cause this place had none. Don’t stay here at all.
• Jessica (4/5): - The property managrment are very nice and polite
• Marcia (2/5): - Horrible hotel, bathrooms unusable, due to hilds in tubs and toilets so old and filty.
• Trene (6/5): - I did not stay at cariblue beach hotel. The driver from the airport suggested a different location and dropped me off there. He claimed cariblue beach hotel was too run down. He dropped me at airport Beach .
• SILVIANE (4/5): - Strong mold smell on the room
• RICHARD (10/5): - Great place to stay on vacation in Ja.
• Sandra (2/5): - No security, no one at the desk for check in. Called several times and walked the property and couldn't find anyone. When i finally got a hold of the property the next day they refused to refund me. Horrible customer service!!!!
• George (10/5): - It is beautiful quite and have a private beach. I love it the people are very friendly
• Orville D (6/5): A bit disappointed but location was ideal.... - The Location was ok, there were most amenities a/c worked fine. Cable Tv was ok the bathroom and room needed a bit more cleaning and freshening up. The bathroom smelled like urine and very shakey. The property needs alot of upgrades. It look like a place in the 60s, very old and unattended. The pool looked half full and dirty.There was a nice sport bar on the property Spiritz we had breakfast there it was ok. The mini mart had most things you would need for a short vacation but a bit pricey. The host Mr Patrick and Brady was very friendly and willing to assist. Its a nice place to stay out of the hustle and bustle of the city. I would stay there again only if they make some serious renervation to the place. Those pictures they have up on The website are very misleading.
• Saadatou (2/5): Worse experience. Please stay away from this hotel - I didn't stay at the hotel because it was very nasty, no AC, no water in the bathroom. The room has a bad smell and cause us to throw up. I need my refund.
• Robin (8/5): - Had a nice wedding with help from Spiritz restaurant
• Robin (8/5): - It is very nice, need some updating of furniture and grounds but staff is nice and accommodating.
• Robin (8/5): - This is a small hotel that needs some work and updates, but the staff is nice. I like the access to pool/private beach & Spiritz restaurant. I enjoy this little jewel 💓
• Winnifred (2/5): - The condition of this location is highly unsanitary and requires proper upkeep. The entire area was filthy, necessitating a thorough cleaning. The lounge chair should be replaced, as it is in poor condition. The shower curtain is dirty, and there is fungus on the walls and ceiling. Furthermore, the roof leaked during rainfall, adding to the list of issues. The customer service provided was extremely disappointing. I had to request a refund and engage in prolonged discussions before finally receiving it for such a poorly maintained establishment. Unfortunately would not recommend this place.
• Ronna (4/5): - This property was horrible!! The building is very old and runned down. You can't use your tv because they claim the internet doesn't work. I barely had any water pressure in my sink and shower. There was also no microwave in the room. Some reason you only get 2 towels, no hand or wash towel was given to me, or complimentary shampoo or conditioner. I asked for another roll of toilet paper, and was handed a partial roll that must have been borrowed from another room. If it wasn't for the pool and good foood, my vacation definitely would have been a failure!!
• Hendrik (2/5): - Words can’t describe this property terrible not near what they advertised for, no more bookings with Expedia ever, never as Expedia did not react on my first mail. Expedia took my money on two occasions in one month!
• Robert (2/5): Needs a lot of work - Not a bad location but the place is just a dump there was water in the hallways water on the dresser in the room I showed it to the guy who took me to the room he did not care one bit the TV had no remote the place smell moldy this place needs to be close down and get a good renovation the lobby area smell like pee I would not stay there again not even for free.
• Brianna (4/5): - Not clean
• Verified traveler (2/5): Worst Hotel in Jamaica - I would not recommend staying in this hotel to anyone who values their comfort, hygiene, health, or safety. I stayed in room 14, and there were holes in the shower that looks something could come out any minute and attack; the room was shabby and unkempt. In addition, the sink and toilet were covered in a nasty stain that made them unusable, and they turned off the water at night. The pictures online are misleading. I have no words for the condition at Cariblue - hard to say how it is still booking guesses; I felt robbed; what a waste of money. I was there to attend a funeral and had no time to search for another place to stay, or I would have left immediately.
• Katina (2/5): - This hotel was more like a motel it was dirty it took the old guy five minutes to get the door to close and stay close. The door was a door from a house. Key was like a key that you would just use to unlock your house the furniture was outdated there was mold in the bathroom, and there was no running hot water, When I felt so unsafe, the manager refuses to give me a refund on the room and told me all he could do was upgrade me to a different room. There was a bar downstairs that was kind of attached to this “motel” and I was in the first room so I didn’t feel safe at all. I even told him I can’t stay in this room with mold especially because I have asthma. He didn’t care he said you should have read the policy.
• Erica (2/5): - It was the worse stay I’ve ever had the entire hotel was nasty ,no one should book to stay there.
• ransford (2/5): The waste hotel in jamaica - Visiting this hotel was the worst experience of my time coming to Jamaica. The hotel was not well taken care of, there was no television in the room, the bathroom was run down and the cupboards were falling apart. I would not recommended anyone to stay here. After paying to spend 2 nights, I could not stay not 1 night, i had to leave and this was without getting a refund or the manager trying to fix the situation. I had to leave an find other reservation.
• Gerrin (2/5): - I wouldn’t recommend no one to stay at that rundown hotel. It was hot as hell in the room. The sheets on the bed were dirty & dingy looking. There was no small towels to take a shower with, I had to use a big towel to shower with. The tv only caught 3 stations & I really didn’t appreciate how I was living In Jamaica 🇯🇲 Overall My trip was everything that I expected..
• Stacy (6/5): - The hotel was okay the staff were friendly the room was out dated ( not like there internet pictures) the plugs could have had covers on them the 2 lamps had no light bulbs bathroom was fine just short on water if the next room was showering at the same time but over all felt very safe and the Spritz restaurant was excellent along with the views
• Patricia (4/5): - Had a beautiful view from outside the room and that was it! The building is badly in need of maintenance and the pictures on expedia must have been taken over 20 years ago.
• Bobby (2/5): - This stay never occurred as I went to the hotel front desk and no one was there. I called and no one answered and when I talked to them next day they told me I was l wrong someone was there then Expedia denied me claim and sided with the hotel. I went directly to the hotel 2 days after and they refused to make me speak with management or see camera footage. This clearly is a case of an employee falling asleep on the job and lying in order to protect himself from losing it
• Robin (6/5): - I wasnt able to get a queen bed receptionist said they were booked but internet sowed 4 rooms available. The place is empty, old and need updating. Only one channel.
• Anthony (2/5): - The hotel is very run down. My room was very sticky and moldy. I tried to make a complaint to the manager but he was not available. I couldn't even stayed for the full length of my vacation. I had to move to another resort. Parking was a big problem. Very noisy at night's. My experience was very very horrible.
• Olga (2/5): Run-down MOTEL with No beach - This is a run-down MOTEL with NO PRIVATE beach: there was a broken dock for old boats (pictures). Room was never cleaned and linen never changed. The site offers airport transfer for $10 per person but they asked $30 (they said “ info on website was old”—maybe the prices old too??? Site says “tub” in the room—only a shower. 200 ft from my room was a Sports Bar with dancing floor few times a week. I could not sleep till 2pm. I paid for nights to SLEEP but could not. Stay away from this rat hole!!!
• Phillip (8/5): - Convient
• Derron (2/5): - Pool service and our room was dirty. Sheet stain, floor and bathroom dirty. Hair and stain in the bathroom. I would not recommend it. I ask for a refund on arrival which I didn’t get.
• Trevor (2/5): Tourists stay away! - I booked a room in advance. Arrived in Jamaica on the day of check-in. Took a taxi to the hotel and was told my room was not available as they had double booked. No warning in advance, no apology, no nothing. So i had to drive around in a taxi to find another hotel room. Very unprofessional and should not be in the tourism business.
• Janea (2/5): - The room was dirty and did not look like it had been cleaned in months. The doors were falling off the kitchen cabinets and the towels were like rags. Limited soap and toilet paper in the room. The floor was extremely dirty and the room needs to be thoroughly cleaned.
• Dinah (2/5): - This place is just awful. It is not clean at all. It is very dirty, the air conditioning does not work well. It is old and very out dated and does not reflect the pictures they advertise on Expedia. In fact it looks nothing like those pictures. Upon my arrival, a room was not ready for me and I was told that I should have called them in addition to booking with Expedia. As a result I had to seek accommodation elsewhere. It worked out because I got a much nicer place for much cheaper, no thanks to Expedia. I expect a full refund and I will never recommend this place to anyone.
• Verified traveler (6/5): An experience in Montego Bay - Hotel is 10 min. from airport, however this is by no means a 3-star hotel more like a 1-star rundown motel. Stock pictures on Hotels.com are dated when this may have been a new property, see actual pictures from last week for the true story. The property is in deplorable condition and construction on adjoining wing. It has no amenities and very basic dated room @ 10x20, with ocean facing balcony, working refrigerator, non-functional kitchenette, bath tub with good hot water but run down corroded and broken fixtures, wobbly WC and leaking flush, missing shower head with a pipe sticking out, later replaced with a plastic head which was questionable, has a twin bed, old linen, though we got a new spread next day, dated furniture & decor, walls and ceiling is water stained, non-working TV & smoke alarm. Surrounding is very noisy since it's main road facing and loud music from the adjacent bars until midnight. Internet is dismally slow, directional and disruptive, though Roy the owner said he got the latest fastest Internet. Had to request clean towels and face towels, coffee mugs, plastic cups and housekeeping. The only plus was a newer AC, 2 restaurants adjoining property serving good local food with inexpensive bar, a convenience store to buy your water and basic needs, drinks, alcohol etc. Roy Watkins the owner, an older manager and a handyman were all good and friendly people trying to make a living, were very accommodative and allowed us a late check out at noon.
• James (6/5): - Great Potential. Location Good Needs Upgrade Furniture & Improvement On Property
• Terry Ann (6/5): - AC barely worked, room was hot
• Veronica (6/5): - Its surroundings beautiful
• Katherine (2/5): - So dirty. Staff is sketchy. Room had huge cockroaches. Left immediately did not sleep here I will be calling my credit card company to dispute the charge if no refund is issued.
• Gbenga (2/5): NOTHING WORKS IN CARIBLUE - Terrible experience Nothing is working. RIPOFF HOTEL. Full of pests, Lack of security. Staff not friendly
• Arletha (2/5): - As a Travel Agent they Need to Be shut Down All the Way Down this is a total dump. They are False Advertising and The Proper Authorities Have Been Notified Definitely recommending not to stay here, all the pictures their advertising are all FAKE, they claim their renovating but yet never advertising that they are and also the so called fake Manager is not the Manager and only playing big shot shes only been working there for 3 days let another worker tell it corrosion everywhere they gave us a room with no AC and I have asthma it was so hot felt like I was dying inside that room literally asthma attack after asthma attack come to find out hours later the original first room they gave us was where the so-called new air conditioner was a gentleman that worked at night he was the only one that worked within or for this hotel that has sense we definitely like to thank him for giving us at least air conditioning finally the corrosion in the bathroom the corrosion around the room definitely this room is from the early 40s to 50s and it looks as though no one has ever renovated they should be totally shut down they don't have no means of even offering their guest ice they betrayed to be a part of the restaurant somewhat connected to their location when they are not it was a horrible stay one night only it was on August 6th 2022 and trust me I promised them they would regret how they treated us when leaving they tried to give a fake apology. Don't waste ya time/money
• WALI-ABDULL (2/5): - Nothing the worst place ever
• karen (2/5): - The pictures they post of the place are fake it’s a dump with bugs filth no sheets the place is worse than a ghetto
• Shannette (2/5): - The Worst Hotel I Ever Been Too!
• Dwight (2/5): - I have already file a complaint about this same hotel from last week,mentioning about the condition off the place.What I booked for is not what I get they were doing renovations on the place the swimming pool has no water in it.The location where that hotel is it’s not safe,I was totally disappointed the phone number that was listed wasn’t even working when I call them.I have to end up at Toby’s resort where I enjoy my 5 days and night.I need back my money am scared to booked anything on line again.
• Verona (2/5): - Place out dated exposed electrical wire. Looks like a place from the 50s. Under Renovation , no pool as shown on picture. Overall disgusting no one should stay there misrepresented by Expedia.
• Shannette (2/5): - Please do some remodeling asap!
• ROBERT (2/5): - The property is old and the furniture is very much out dated. The facility is run down and needs lots of attention. The staff was OK. The pool didn't even have water and was not working. I would not recommend staying there. I would recommend that Expedia take it down from there website until the property is cleaned up.
• Samantae (2/5): - If u just want a place to sleep for the night , it might work For u, there was no toilet paper no soap , just a single bath towel the room was all dusty , the television had only 1 station , there’s a bar downstairs with a lot of noisy people , I couldn’t sleep and for some reason I feel scared because I keep hearing men outside my door , I didn’t feel safe , I wouldn’t recommend it
• Santiago (2/5): - .
• DELAINE (4/5): - Absolutely nothing. The room had a stench when we came in. There was just one soap for amenities and that's it. Bed linen is unclean. Incorrect telephone number listed as contact through booking. the room I was in needs to be refurbished, use room mists etc. Disappointed much.
• Chevelle (2/5): - This was my worst experience ever. The place was very dirty. No one was there to clean the room The furnitures are outdated. The pitcure on the site is not the same as the actual hotel.
• Pamela (10/5): Great stay - Hotel view is amazing, the room was large, bed was so comfortable. Renovations being done but does not effect my stay. The staff were friendly, helpful and made me feel very safe. I y has a great restaurant next door and a convenience store here as well so everything is very easy and accessible.
• Petagaye (2/5): - Nothing like the picture ! This place is outdated, there was staines all over the bedding the towels in the bathroom was dirty toilet bowl and bathtub was dirty it was just a horrible experience.
• Charmaine (2/5): - The property is under construction should not have guests
• Claudette (6/5): Picture is decieving - Booked into this hotel on 13 May 2022. When I arrived there was no one on reception, so had to hunt for the person who should be have been there. I stayed in room 9.When I entered the dirty bedclothes were still on the chair. I don't know if the room had been cleaned properly as there was a dead cockroach in the corner and the duvet covering the bed had dried blood stains on it. The room is near the stairs so you hear the music from the bar but thankfully it stops at about 12pm. Room did have air conditioning and hot water and is 15 minutes away from the airport. There was no shuttle available to take my to the airport and the day I checked out and ended up paying $30 to get there
• IAN (2/5): Disappointing Stay - Sorry to report that the hotel resembles a building site. The pool was out of action, drained and full of rubble. The pool was a key factor for making the booking for the children. This was clearly also having major works and not fit for purpose. The rooms were 1/2 decent but needed deep clean. The bed linen was dirty and no hot water from taps. No kettle, microwave or cutlery present in the room. As for breakfast, there was none! The restaurant did not open until after 9am. Me and my family were very disappointed with everything and our arrival to the property was too late in the evening to change, as the money was paid when booking on line. It appeared we were the only guests occupying what seemed to be a deserted Hotel.The description given on the web site is very misleading. I do believe this property should be removed from the Hotel.com site until it has been fully refurbished and inspected and no-one else gets deceived in this way. This was a definite case of false advertisement and should not be allowed.
• Sean (2/5): - This place sucked the pool area was a building site it had no kettle or TV and the Aircon was broken even my friend from Jamaica said he wouldn't stay here
• Antonio (2/5): - Run down and decrepit.
• Yonette (2/5): Worse place ever - The worst experience ever, the place seems like an abandoned building that someone just captured and running a business out of. There is nonsecurity there, the bed linen was dirty.. its a trap to be robbed. Do not go there... i warn you.. dint be fooled by the pics on google of this place those pics where years ago.. the place is verry runned down and old.. i did not even spend a night there, had to find another hotel...
• Renarrdo (6/5): - An okay experience.
• lois (2/5): - The place is a garbage dump i would not recommend anyone to stay there .this should be removed from this site.
• Shellaine (2/5): - Rooms were dirty, one of them had tape holding up pipes, another the lights did not work in the kitchen area, the closet had black spots and the pillo case looked dirty and used. Another room the entrance to get therebas about one foot wide and the walls was dirty, on top of that the bathroom was filthy with possible mold. I did not stay here one night due to safety concerns.
• Lorna (2/5): - I did not like anything about the property. The person at the makeshift front desk was dirty and unprofessional. The room was deplorable and the toilet didn't flush properly. The price was reasonable but the property was unfriendly and dirty.

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