Hilton Jaipur
Location: Plot No. 42, Geejgarh House, Hawa Sadak, Jaipur, in
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience luxury in every corner with richly decorated rooms equipped with modern amenities and stunning views of the Aravalli hills. Each room offers a comfortable stay with a minibar, safety deposit box, and elegant attached bathrooms.
Culinary Delights
Indulge in a gastronomic journey at our diverse dining options. From continental delicacies at Aurum to Indian delights at Chandi, and refreshing beverages at Krystal, we cater to every palate. End your day at Nebulae, our rooftop lounge, enjoying glocal cuisine and live music.
World-Class Facilities
Unwind and rejuvenate with our top-notch facilities including a swimming pool, fitness center, spa, and salon. Conduct successful meetings at our boardrooms, explore the city with our tour desk, and rely on our concierge for a seamless stay.
Book your luxurious stay at Hilton Jaipur and make unforgettable memories amidst royal hospitality.
Important Information
Please note that guests are required to produce a valid ID proof at the time of check in. Foreign guests need to produce a valid passport with a visa, whereas Indian guests need to produce a valid government-approved ID. PAN card will not be considered as proof.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Happy hour
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Connecting Family Room
The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
-
One-Bedroom King Suite with City View
Additional benefits include:
- Complimentary access to executive lounge.
- Complimentary happy hours between 1800 hrs to 2000 hrs with unlimited IMFL along with appetizers. (Alcoholic beverages will not be served on any official dry days).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Twin Room
The richly decorated rooms offer air-conditioning, flat-screen satellite TV and seating area. Each room includes a mini-bar and a safety deposit box. The attached bathrooms are equipped with a bathtub, hairdryer and free toiletries.
The room includes an electric kettle.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Twin Guest Room with City View
The richly decorated rooms offer air-conditioning, flat-screen satellite TV and seating area. Each room includes a mini-bar and a safety deposit box. The attached bathrooms are equipped with a bathtub, hairdryer and free toiletries.
The room includes an electric kettle.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Executive King Room - Lounge Access
Additional benefits include:
- Complimentary access to executive lounge.
- Complimentary happy hours between 1800 hrs to 2000 hrs with unlimited IMFL along with appetizers. (Alcoholic beverages will not be served on any official dry days).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Executive Twin Room with Access to Executive Lounge
Additional benefits include:
- Complimentary access to executive lounge.
- Complimentary happy hours between 1800 hrs to 2000 hrs with unlimited IMFL along with appetizers. (Alcoholic beverages will not be served on any official dry days).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Deluxe King Room with Terrace
The spacious air-conditioned triple room features a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Deluxe Twin Room with Terrace and Lounge Access
The spacious air-conditioned triple room features a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
King Guest Room
The richly decorated rooms offer air-conditioning, flat-screen satellite TV and seating area. Each room includes a mini-bar and a safety deposit box. The attached bathrooms are equipped with a bathtub, hairdryer and free toiletries.
The room includes an electric kettle.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
King Room with City View
The richly decorated rooms offer air-conditioning, flat-screen satellite TV and seating area. Each room includes a mini-bar and a safety deposit box. The attached bathrooms are equipped with a bathtub, hairdryer and free toiletries.
The attached bathroom includes a rain shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Executive King Room with City View
Additional benefits include:
- Complimentary access to executive lounge.
- Complimentary happy hours between 1800 hrs to 2000 hrs with unlimited IMFL along with appetizers. (Alcoholic beverages will not be served on any official dry days).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
-
Executive Twin Room with Lounge Access
Additional benefits include:
- Complimentary access to executive lounge.
- Complimentary happy hours between 1800 hrs to 2000 hrs with unlimited IMFL along with appetizers. (Alcoholic beverages will not be served on any official dry days).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Cots
- Privacy curtain
Guest Reviews
- Jori (9/5): Het verbleef was in vrijwel alle opzichten excellent - Erg vriendelijk en service gericht personeel.
Alles is goed bevallen. De mogelijkheid aanbieden eerder in te checken tegen meerkosten. Eventueel aanbieden van siteseeing met een goede gids.
- Ritik (8/5): -
- Amanda (10/5): - Big clean rooms
Bathtub
Nice staff
Gym is ok
Location
I enjoyed dinner at the Indian restaurant with the live music
The treatment I had at the spa was good
Very nice view from room and roottop
- Hilaire (7/5): -
- Evangelina (10/5): - Wonderful hotel, helpful staff, beautiful rooms!
- DARIO (8/5): -
- Ozair (10/5): -
- Komal (9/5): -
- Arpita (10/5): Awsome and Hassle free stay - Ambience Na
- Pallab (9/5): -
- Srishty (6/5): -
- Gajendra (9/5): It is nice experience - In breakfast, number of dishes are available, which provides option to all types of customers So far it was good
- PETER (10/5): -
- Patro (9/5): A good property that clicks right with travellers - The quick check in service, the food and the room. A huge thanks to Harshit and Muskan from the front desk for being too attentive during my check in and giving me one of the best rooms. The basic amenities in the room were good. And the best thing was that the entire staff was prompt and attentive to the needs. It was altogether a delightful stay although I stayed there for just a day. It is conveniently located in the centre of the city. The number of water bottles provided wasn't enough
- Teejan (9/5): - This was an outstanding hotel. The staff were great and very friendly and attentive. The food was great. The rooms are spacious and comfortable. The sauna was out of order, which was disappointing.
- Ankush (10/5): -
- Ankush (10/5): -
- Gerry (9/5): - Great choice for breakfast, excellent roof top bar and lovely staff and good value for money.
- Amit (9/5): - Best breakfast in town Room ac
- Vedangi (8/5): -
- Sonali Raj (10/5): -
- deepak (10/5): -
- Nila (5/5): Friendly staff but need to work on sorting out the basics such as plumbing. - The staff were very friendly and helpful. The flush in the bathroom did not work. This is unacceptable from a chain like Hilton. I was underwhlemed by the entire experience.
- Nishanth (7/5): -
- Geeta (8/5): -
- Ivo Tomic (9/5): - hotel je bio cist, soba prostrana, osoblje je jako pristojno zapadnjacki dorucak bi mogao biti raznovrsniji, ujutro se ceka na stol,
hotel bi trebao jedan facelifting!
- Sumbhav (10/5): -
- Rachna (8/5): -
- 555lairda (10/5): A great base to explore Jaipur from - Wonderful hotel. Staff very helpful. Food is delicious. Pool area could do with a few more sun beds but am being a little pedantic. Keep an eye out for Abishek in the restaurant, he will help you navigate all the Indian foods you haven’t tried but must. He was very good!
- Avnish007 (8/5): Stay at Hilton, Jaipur - We recently went for a holiday at Hilton, Jaipur, where we stayed in an Executive Room with access to the Executive Lounge. While the room was well-sized, it lacked 'newness' and had a somewhat dated appearance.
The hotel features several dining options, including the Krystal Bar, a multi-cuisine restaurant, an Indian specialty restaurant, and a rooftop bar. The breakfast was lavish, and Gopal took excellent care to ensure we were well-catered to. Our check-in was handled by Shruti, who was both warm and hospitable throughout the process.
However, the Executive Lounge was a disappointing experience. It had a noticeable smell of wet carpet and offered a very limited selection of liquor; even the snacks were far too basic.
On a positive note, we enjoyed drinks at the Krystal Bar, where Ujjwal, the bartender, served us. He was highly professional, and every drink he prepared was exceptional. Overall, despite some inconsistencies, our stay was comfortable.
- MargiMehta (10/5): Excellent stay at Hilton Jaipur - Very nice hotel. Suitably located, well priced and excellent rooms and service. Complete value for money hotel for family. The hotel made special decorations for our anniversary as well. The breakfast and dinner buffets were excellent woth a good spread and taste. Moreover, the chefs Tareshwar and Diwan ensured satisfaction by going out of their way and making Pizza and Pyaz Kachori for our family on request.
- sahil1450 (10/5): Amazing time - We recently travelled to Jaipur after a long time, mainly to show our young son the rich history of our country. We chose Hilton Jaipur for our stay, and I’m really glad we did.
From the start, everything was smooth. Mr. Dipender handled our booking effortlessly, and the reception team made our check-in warm and easy. A special touch we truly appreciated was the complimentary food for our child—it meant a lot to us.
The gym and pool staff were very supportive with our daily routine and especially kind while helping our son during his swim. The breakfast team was wonderful too, always attentive and going out of their way to make us comfortable. I may not remember everyone’s names, but people like Abhishek stood out for his energy and helpfulness, and even the chief of security was actively managing the busy weekend crowd so smoothly.
Room service was always quick, and checkout was hassle-free.
Overall, we had a lovely 3-night stay. A big thank you to the entire team for making our trip so comfortable and for making Jaipur feel even more special.
- Cuin (10/5): -
- Scenic549294 (10/5): Very good - Really nice rooms, great service and good breakfast.
Special thank you to Bhufesh, Sonuram, and Mayank for your service and accommodation.
- narainh2021 (10/5): Great stay - Great service and a special thanks to Elena, Bhupesh, Abhishek, Sagar, Niyq and Sonarán were awesome
- Passenger56659627632 (10/5): Great stay - My stay at Hilton Jaipur was an excellent experience and one I’ll remember for a long time. Even though Hilton is a globally recognized brand, the hospitality here felt refreshingly personal rather than routine.
The location is a big advantage—well-connected and ideal for exploring Jaipur’s key attractions without spending too much time commuting.
What truly made the stay special was the people. The staff across all departments were consistently polite, attentive, and genuinely focused on guest comfort. A special shout-out to Sumit and Nidhi at the front desk, whose professionalism and warm approach made check-in, assistance, and overall coordination effortless. He truly represents the high service standards of the property.
The dining experience was equally impressive, with a wide variety of options and prompt service that never felt rushed.
Overall, Hilton Jaipur delivers a perfect balance of comfort, efficiency, and thoughtful hospitality. I would confidently recommend it to anyone visiting Jaipur who values great service and a seamless stay experience.
- Shyatto (10/5): Outstanding hotel, fabulous staff, great location - best holiday experience - 5/5 experience at the Hilton Jaipur. The team went out of their way to make the experience absolutely memorable. The rooms were brilliant, large and very comfortable. The hotel is very well located in the heart of the city.
The breakfast experience was outstanding. Abhishek is a magician! He goes out of their way to make breakfast a fantastic experience. Ensured every little detail from what food we should have, to ensuring we got everything served beautifully at the table.
Neeya is another quiet star! She kept an eye out for every little need of ours and went out of her way to ensure we had a great experience.
Both of them deserve the greatest thanks for making us feel royal in a city of royalty ❤️
See you all soon!
- Seaside61850246853 (10/5): Highly recommend for stay - Perfect hotel to stay.. great hospitality by Hilton team specially smooth checkout done by Mr. Sumit & Nidhi
- HB355-GM (10/5): Great hotel with amazing team members which will make your stay memorable - Amazing stay. Best hotel to stay in Jaipur. Special thanks to Ajay, Gopal, Sunita, Sanskriti, Gaurav and Rahul for making our stay great! We will come back soon
- rahulgT6222OW (10/5): God bless you always - Excellent experience. Hope to visit again. Khushi gaurav and gyan were excellent along with the rest of staff
- EveG991 (6/5): Not so nice - Nice but old hotel and food at lounge was horrible
- Neel (9/5): -
- P1233CJstevenj (8/5): Touring holiday - We stayed here for 2nights as part of an Indian touring holiday on a half board basis with buffet style service. Everything you would expect from a Hilton city hotel. Good standard of food, nice bar area and I would happily stay there again
- Wander22390746177 (10/5): Amazing team members at Aurum @ Hilton Jaipur - A very special mention to the team at Aurum who took very special care of me owing to my dietary restrictions - Abhishek, Gaurav, Gopal, Khushi and Mayank.
They made my experience truly wonderful. Thank you very much for all your care and attention!
- umeshp541 (10/5): Very nice and friendly people working at this hotel - Names Maya. Flouyok.seyce.sagou this all employees working food places also some one helps me on the payment sides very nice and friendly
- MARISTELLA (8/5): A metà strada tra tradizione e innovazione - Ottimo il servizio executive lounge per un aperitivo con vista sulla città.
Colazione molto varia sia dolce che salata, con ampia scelta di cibi orientali, indiani ed europei.
Unica pecca, non c'è un cambia valute interno.
Posizione ideale per raggiungere sia la Jaipur moderna che la Pink city.
- Voyager02268710156 (10/5): Fantastic & Comfortable stay - Overall experience was great, Abhishek & Khushi and Saikat kolay were exemplary in service. There's some room for improvement in food in terms of taste.
- Nomad35702888519 (10/5): Great Hospitaliy - Awesome rooms , service and food.
- Shankar (8/5): -
- Deenesh (10/5): Very nice short stay - Very nice and helpful staff Everything was good
- VivekS3085 (10/5): Amazing experience - We had a very pleasant stay in Hilton Jaipur. I stayed with my family in the month of Mar 2026. The property is centrally located. Very near to railway station and attractions like Albert hall, Zoo, City palace and Hawa Mahal.
The check-in time was 3 pm but the hotel was gracious enough to allow us check-in at 10 am. Swati at the reception was very cordial and helpful.
The room was on the 6th floor. It was clean and tastefully decorated with all the amenities including a bathtub. the atmosphere was lively with many activities going on. Noise level was nothing to worry about. It was value for money as the price was economical compared to similar hotels.
The in house restaurant Aurum has an elaborate spread for both breakfast and buffet dinner. The staff at the restaurant was very cooperative and served us with a smile.
Executive lounge at the 9th floor had provision for high tea. All items were tasty. Staff was also kind and helpful.
Overall a very good stay. Would love to visit again.
- carolinagD6293XZ (10/5): Abhishele’s team made us feel home - Abhishele’s team (Neyya, Seyya, Sageer, Rahul) treated us so well. We are travelling with our 1 year old and they took such good care of us and treated our baby so well (providing him his favourite foods, baby chair) and were so lovely all the time, providing us everything we needed and always making sure we were enjoying our staying and food. We will 100% recommend Hilton Hotel to all our friends and will surely come back again.
- puja_gupta18 (8/5): Delighted at the Hilton Jaipur . Exceptional hospitality and warmth with great location - Wonderful stay at Hilton Jaipur! Truly grateful to Duty Manager Swati for her exceptional warmth and for upgrading our room—it made our visit even more special. The team also put in thoughtful efforts to celebrate my mom’s 72nd birthday, making it a beautiful and memorable occasion for our family.
The hospitality throughout was consistently warm and genuine. A special mention to the breakfast team, from Gopal to Abhishek, for their courteous and attentive service every morning—they made us feel so well looked after.
Overall, a delightful and memorable experience. We left with happy hearts and look forward to coming back again soon.
- Shamilah (7/5): -
- tarun (10/5): -
- Explorer30778571441 (10/5): Great stay - Enjoyed the stay,reception staff was very helpful specially harshit swati sanskriti made our stay memorable
- Companion46850157265 (10/5): I had a great experience with Tara - I had a great experience with Tara at the front office. He provided the best service very polite, professional, and helpful throughout my visit. He handled everything smoothly and made me feel welcome from the moment I arrived. Truly excellent service!
- 317arindamk (10/5): Awesome 👍 - Excellent hospitality & your team support with all customers
- kuntal03 (10/5): Good experience - Courteous and cooperative staff.
- sauravt2017 (10/5): Stay with memories - Stay was very good, food was excellent, and service was up to the mark. Staffs are very co-operative.
- Escape17170474278 (10/5): An amazing time ! - We had an amazing time. The staff was extremely polite, courteous and always provided service with a smile. My kids didn't want to leave. The food variety was great, and everything tasted delicious.. we cannot wait to visit again..
- SuyashaDelhi (10/5): Excellent stay - We went for the family trip we injoyed a lot. Rooms are neat and clean
Check in was smooth
Reception swati helped a lot asked for our trip and stay
We loved a lot in hilton and always recommend
- Jean (7/5): - La piscine ! C'est regrettable d'avoir une piscine de cette qualité de devoir l'entretenir et d'y voir personne au prétexte qu'elle n'est pas chauffée durant cette période. C'est dommage et triste de gaspiller autant d'énergie pour rien.
- Quest24527699504 (10/5): Stay was very comfortable at Hilton jaipur. Shruti, harshit and Stuti at front desk were very welcoming and helpful. Wou - Stay was very comfortable at Hilton jaipur. Shruti, harshit and Stuti at front desk were very welcoming and helpful. Would recommend the hotel.
- chetanp674 (10/5): Absolutely great place yo stay. "Their warmth and hospitality is unparalleled. Excellent service." - Absolutely great place yo stay. "Their warmth and hospitality is unparalleled. Excellent service." We had great experience of staying at Hilton, Jaipur. Bhavika and Stuti were great host and made us comfortable.
- Vishal (5/5): - All the staff were friendly and helpful.
And breakfast was good too. Property needs proper maintenance and few updates.
- Massimiliano (9/5): -
- Giovannini (3/5): - la camera e abbastanza grande puzza c e umidita
- GrandTour24995483547 (10/5): Excellent customer service comes with excellent dinner - The customer service at the Hilton is one of a kind especially Abhishek who gave great recommendations for our dinner: Laal Maas with Phulka in ghee, rice, sago papad and triangular crisps. He treated me like a princess 😊 Thank you Abhishek!
- Culture17824988229 (10/5): Looking good and clean - One of the hotel in jaipur for stay cleaning of room and floor also looking good I see that cleaning staff nemi Chand and another one are maintained good
- Stay16098714356 (10/5): Good facilities - Excellent services good facilities and pure water service and best room
Room boy nemi
- Seaside37857609711 (10/5): Excellent service - Mr Nemi Chand, Housekeeping Deptt provided excellent service during our stay.👍👍👍👍
- sithamparanathan (9/5): - Breakfast and dinner buffet were excellent. Varity of food and very friendly staff surrounding area of the hotel
- Sarah (9/5): Relaxing and comfortable stay in Jaipur - Good location but away from the very busy centre. A cheap auto journey to destinations around the city. Had a lovely friendly and welcoming feel. Room was comfortable and very clean. The pool and gym were great. Staff were all friendly and helpful The breakfast service was a bit chaotic. Food was excellent and, having watched the staff, they were definitely all trying to do a good job but there seemed confusion of roles where managers were sometimes clearing tables rather than looking around and giving clear instructions. It meant that sometimes it took ages to get, for example, a teaspoon. It’s a minor problem and amused us rather than detracting from our stay. It looked like it is a training issue. Everything else was great and the staff were all really polite and helpful
- Z2262XIranas (10/5): Rana samawi - Nidhi and Swati and harshit are at the reception . They are so welcoming . Warm and helpful . They helped me with so much and made my stay extremely pleasant. The food is great, the staff is Amazing and friendly and the rooms are nice and clean . I would definetly advise people to stay here.
- Arnie48 (8/5): It’s a Hilton - Three nights here as part of our grand tour. Location not great (underneath an flyover) but good, secure hotel. Good rooms, lovely rooftop bar and restaurant always had plenty of of choice.
- RitaS900 (10/5): Namaste! - We stayed our last 4 nights in India here as part of a 5 week cruise/ touring holiday which we had organised ourselves. A lovely hotel and haven from the hectic outdoors life in Jaipur although to be honest not as manic as some cities we had visited such as Delhi and Agra. Our room was spacious and clean although we did have an issue with our first room and had to move in the middle of the night due to à fault with the electrics, we were able to sleep the night and move our things the next day (thank goodness we had dressing gowns in our room)! But hey these things happen, life can’t be all smooth sailing and it was a minor hassle! The room had a fridge, coffee making, 4 bottles of water supplied every day, decent shower. The bed was firm but comfortable, 2 pillows each but we needed an extra one which was supplied immediately. Like all hotels in the city I would suggest a high floor room if noise from the road is an issue. We had the hotel organise a taxi pickup and drop off to and from the railway station mainly because with luggage they will drop you right outside the door, a lot dearer than an uber at 1000 rupees plus tax but well worth it for us, Sonu guided us through the pickup via WhatsApp tracking the train live and telling us where to get off so worked perfect, the train stations are a bit daunting when you get outside and the driver was a friendly face to see. During our stay we organised a driver for the day via Viator to take us to a list of places we wanted to visit and this worked wonderfully and was very reasonable compared with getting an uber to hang around waiting (see review “reliable Jaipur” with our driver Naime). The other days we organised uber pick up and drop off into the city which cost around 150/200 rupees per trip so far cheaper than the hotel although the drivers do hassle you through the whole trip as they want you to hire them for the day, did not get this in any of the other cities, but just be firm, say. O or say you are meeting friends or à guide. The hotel has 3 restaurants and the food in all 3 was excellent so no need really to go out after a long day of sight seeing. The downstairs restaurant is where you have your buffet breakfast, buffet evening meal or you can also order à la carte in here which is what we did. Chandi is the more upmarket restaurant and was a lovely experience (see my review), then there is the rooftop bar which also serves smaller plates or normal sized meals, this is also very good, we were here on a Saturday night and they had an excellent guitarist on. There is also a nice bar for drinks called Krystal. What makes this hotel though is the staff, they are the heart of this place, from the people that great you at the front door, take you through security, to reception and all the lovely young people in the restaurants. The service is “Indian speed” which we have had everywhere so slightly slower than some places but just allow time and chill, you are on holiday after all. The service is professional, extremely friendly and given from the heart and that is the part that really shone through. A lot of “high end” hotels give service with a smile which is false but here it is like you are staying with friends. We have never felt so welcome and so looked after. Would highly recommend and would like to thank all the staff for their kind hospitality, through them we came to love Jaipur.
- 516kalpanad (10/5): Amazing experience ! - Everything about the stay was great - Hospitality, food, property, facilities.
Kumkum was in touch with us throughout and ensured that everything was on point.
Would definitely love to visit again !
- Nagpal (4/5): -
- manvinders2017 (10/5): HOSPITALITY AT ITS BEST - Very comfortable Stay with cooperative staff and great location 👍
- loganmurrayam (2/5): Not up to a four star standard - The bed sagged in the middle and the carpets in the hallway were stained . The couch in the bedroom and the furniture were stained also. The view from the window looked on to a run down site. Breakfast area and reception area ran in to one and breakfast was a bit chaotic with waiting times. Towels were hard and rough and allthough meant to be white were grey in colour . Best advice avoid
- Guide50795710650 (10/5): Pool was awesome - I would like to share my experience
Visited to Hilton amazing property
Specially pool was nice himanshu attended was good
Food was nice
Cleaning was good
- Natalie (9/5): - Breakfast offered great options. The hotel was lovely and spacious with great facilities and a good location for the city and airport The hotel transport was expensive, an Uber was a cheaper option
- Sagi (8/5): -
- FarAway05898857329 (10/5): Thank you, Himanshu for taking care of us - Gym pool was professional polite
Himanshu was very good in nature
Thank you
- GWashOnTour (8/5): Two nights stay, a little shopping but no swim 😣 - Room was large and quiet
Restaurant is good plenty of choice and good service
Pool area disappointing.. v small pool and no spare seats for me at 5:00 pm
Hotel craft shop is excellent value and well stocked… compares very well with the numerous other offerings in the city
- Mika (10/5): -
- richardkG8175WW (10/5): Great Hotel - Wonderful hotel. Friendly, professional staff. Delicious breakfast buffet. Definitely recommend this hotel.
- Cordoba (9/5): -
- Morad (9/5): - מיקום המלון, במרחק הליכה קצר טאג' מהאל
ארוחת בוקר טובה
- GoPlaces34626836992 (10/5): Good service housekeeping boy nemi chand and novjotOur room was cleaned very well byOur room was cleaned very well by - Our room was cleaned very well by Nemichand and Navjot. They also did good bed making and the corridor of the second floor is also clean. We had a great stay at the Hilton Hotel.
- SYED AFZAL AHMED QADRI (6/5): - Easy of checking and location Room size
- Shalakha (10/5): Staff is really amazing to talk with, room and service is commendable - Awesome NA
- Rachna (8/5): - Buffet breakfast was excellent Room had slippers, robe coffee etc missing - wasn't fully set up so had to call and ask
- Storyteller489838 (10/5): A great stay here in Jaipur - I had a very good experience here. Staff was very kind especially reception and the driving service. They were genuine individuals that answered all my questions and helped me feel comfortable.
- Companion65059337411 (10/5): The hotel is best in jaipur and good cleaning and good behaviour of cleaning staff nemichand, sachin it I see best towal - The hotel is best in jaipur and good cleaning and good behaviour of cleaning staff nemichand, sachin it I see best towal art in this hotel it make by nemichand very great full 👌💯
- sowmyag2016 (2/5): Hilton honours doesn't respect you - My bad experience started even before check in. I had recently booked a stay with my extended family at Hilton Jaipur for 3 nights (booking ID: 3398704832). I was unfortunately informed that my booking had to be cancelled beyond the last moment (call at 5 pm on the day of check in when I am on the way to Jaipur). The reason given by manager Shivendar was some plumbing issues and he graciously offered me to transfer my booking to Novotel, Jaipur for the same price. I didn't agree and finally had to settle for one night stay at Novotel and then shifted to Hilton for the next 2 days. When I registered my complaint at the front desk during check in, they said they were overbooked because of a wedding. I felt this was very inappropriate on the part of the hotel. Mr. Shivendar's option to bump me and my family (inspite of providing my gold elite membership status with the booking) for someone else made me feel less important. There was also no official apology from the hotel. Without a doubt, this was my worst Hilton experience ever.
- _P5488WI (10/5): Magnificent honeymoon in Jaipur - We had a wonderful stay at Hilton Jaipur, everything was exceptional, especially the service and warm hospitality from the staff members: Rajesh, Shruti, Muskan and Harshit
- 936piyushc (10/5): Nice and stay and food was amazing - It’s was good and gym was nice or breakfast was amazing
- 317RobG (8/5): Love the hotel - but issue with front desk manager - We absolutely loved everything about the Jaipur Hilton - except for an issue with laundry, or more precisely, an issue with front desk management's response over a problem with our laundry.
We wanted some items to be washed and machine dried and others only washed but not dried. We put the clothing items in two separate bags and wrote a note on each indicating the wash/dry instructions, and put both bags into the hotel's laundry bag.
Unfortunately, all the laundry was machine dried. Mistakes happen.
On check-out we brought this to the attention of the young woman on duty. She apologized, was sympathetic, and said she would have to call a manager/supervisor. When the female manager arrived, we re-explained the situation. The manager made a phone call and clicked on the computer for a while, then said she spoke with the laundry person and they said they did the laundry correctly/as requested, implying that we had not written the two notes detailing the instructions, and that no error had been made by the laundry people. Essentially saying that we were being deceitful. After being at the front desk calmly dealing with this for 10 minutes, I said our driver was waiting, we couldn't stay any longer to deal with this, and we would just pay and go. The manager reluctantly said she could give us a 50% discount. No apology or retraction was offered. She was very cool and businesslike. We paid and left. We felt like our integrity had been questioned.
For staff training purposes, I would suggest that in instances like this, the front desk manager should simply say something like "I'm so sorry that happened. What can I do to make it right? Would you accept a 50% deduction on the charge?". The manager should not imply that the guest is being deceitful, which is what we felt she was suggesting. In this case, we felt the biggest problem wasn't with the laundry being done incorrectly, but with the conduct of the manager.
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