Hotel Shambala
Location: Bansbari, Narayan Gopal Chowk, Opp Australian Embassy, Kathmandu, np
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Relaxation
Hotel Shambala offers an outdoor swimming pool, spa, and sauna, providing guests with the perfect setting to unwind and rejuvenate during their stay. The air-conditioned rooms are equipped with modern comforts such as a flat-screen TV, minibar, and plush seating area, ensuring a comfortable experience for all visitors.
Convenient Services and Facilities
With a 24-hour front desk, garden, and terrace, Hotel Shambala prioritizes guest satisfaction by offering top-notch services including luggage storage and a business centre. Additionally, the complimentary parking adds convenience for travelers exploring the nearby attractions like Bodnath and Narayanhiti Palace Museum.
Culinary Delights and Rooftop Lounge
Indulge in a culinary journey at Erma Restaurant, serving a delightful array of Indian, Chinese, Continental, and Thai dishes. For a relaxing evening, head to Cafe Cloud 9, the hotel's rooftop lounge, and enjoy a selection of refreshing beverages with panoramic views. Book your stay at Hotel Shambala for a memorable and luxurious experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Infinity pool
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
1 King Bed OR 1 Twin Bed
220-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Room
1 King Bed OR 1 Twin Bed
230-sq-foot individually decorated room with mountain and city views
Internet - Free WiFi
Entertainment - 32-inch LED TV, digital channels, and iPod dock
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free newspaper, iron/ironing board, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- No rollaway/extra beds
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Traditional Suite
1 Double Bed
450-sq-foot room with city views
Layout - 2 bedrooms, living room, and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 40-inch LED TV with digital channels
Food & Drink - Microwave, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free newspaper, iron/ironing board, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Private spa tub
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Double or Twin Room
This twin/double room features a bathrobe, air conditioning and flat-screen TV. Rooms on higher floors, mini-bar, iron.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room
Air-conditioned rooms here will provide you with a flat-screen satellite TV, complimentary Wi-Fi , seating area, a mini-bar and hand-made furniture. Featuring a shower, private bathrooms also come with a bath and a hairdryer. It offers additional space and free toiletries.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite
The air-conditioned room is equipped with a mini-bar, ironing facility and sofa. The attached bathroom includes a bathtub, hairdryer and shower. The room has 2 flat-screen satellite TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key access
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Phonsina (9/5): - The staff is kind, the location is great, and the service is amazing and stress-free. The bathroom has so manay essentials for a comfortable stay. The color of the carpet.
- Eric (10/5): Great Home Away from Home! - Very friendly staff, great spaces, and delicious food.
- michael (6/5): -
- Siddiqui (8/5): -
- Sampang Rai (6/5): The stay was okay, but considering the price paid, the room did not fully meet my expectations. While the room was funct -
- Chi (8/5): Value for money - Very friendly staff ! A bit old !
- Kate (8/5): - Great staff, great pool, bath
- ROJ (10/5): Personal Experience - Location, Staff and Establishment Nothing
- Dhan (10/5): - One of the best food in Nepal that I enjoyed. Lovely staff❤️
- Arun (10/5): Great location, very helpful & friendly staff. Highly recommended! - The staffs are very welcoming, friendly & helpful. Very spacious room & a comfortable bed with essential toiletries. Outstanding breakfast with lots of variety and the rooftop lounge, bar & pool is cherry on top!
- Suraj (9/5): -
- Naveen (6/5): - Limited Food Options, Costly
- Durga (8/5): - good
- SHANAWAZ (10/5): - Nice place
- Navendu (9/5): Superb -
- Christoph (9/5): Superb -
- Rory (9/5): I was impressed. The facility is beautiful and the staff is great. - The staff is great, everyone is very helpful and friendly. Wash/replace the shower curtain. They smell sour at the bottom after some time.
- Jane (10/5): Exceptional -
- Tarja (9/5): Superb - Complimentary gym access was great.
- Pacita (9/5): Superb -
- Curtis (10/5): - All the staff were super polite and always helpful...5 star staff...all. facilities 5 star also.
- Hui (9/5): I shall retun again soon - The staff was indeed very helpful and I want to thank the following who helped me Mr Bedant, Mr Fatak, Mr Prem and Mr Diwas. When you are at the hotel, please look for them. Thank you again I shall see you soon!
- Nagan (8/5): Very good -
- Dietrich (10/5): - The staff make the difference in this hotel. They are kind, thoughtful, responsive to needs, reliable. Shout out to Sujan Bejay.
- Ian (10/5): - Friendly staff. Very good food.
- Colin (8/5): Very good -
- Dona (9/5): Great and I enjoyed my stay. - The service, the rooftop and breakfast. I like everything about my stay.
- Adrian (9/5): Superb -
- Bibek (8/5): Very good -
- Scott (9/5): Great place to stay. I am heading back there in a month. - Very friendly and attentive staff. Good food and amazing view from roof top bar/cafe/pool area. I spent over a month there and really felt at home and taken care of.
- Julie (10/5): Comfortable stay for a great price - Situated on a main street with a few restaurants nearby. It's an an easy cab ride to Durbar Marg, Thamel, and the airport. The room and specifically the bed were very comfortable. The breakfast buffet had variety and offered an omelet station and coffee machine. The rooftop bar and infinity pool are lovely, with a great view of the city and friendly bartenders. The shower had hot water and good water pressure, but with just the half wall, the floor flooded.
- Simón (8/5): - Nice place
- Inam (1/5): Bad -
- Apipar (9/5): Superb - Comfortable, large rooms. Clean and tidy. Great views of the city.
- Antoinette (10/5): - We stayed here for almost two weeks. I have an allergy to Gluten and the chefs went out of their way to make me special food for the entire trip. The staff went above and beyond to make us feel like this was our second home. We will be going back and staying at Hotel Shambala! Thank you so much to everyone. We have travelled all over the world, and have never felt so welcome and taken care of. The staff was fabulous. Our room was always cleaned, and when we needed anything, it was there. Thank you for the amazing experience!
- Jonathan (10/5): Nepalese hospitality at its finest! - Breakfast was outstanding, healthy choices for vegetarians and non veg alike. Staff was beyond gracious, welcoming and helpful! Special thanks to Bedant and the front desk staff, everything with a warm smile, amazing welcome to Kathmandu! You can swim in the pool overlooking Kathmandu! Comfortable beds and hot showers! A little noisy from the restaurant/club if you want an early night, need to take a car to get to Thamel area
- Robert (10/5): Best hotel in Kathmandu - The hotel was amazing, especially the rooftop bar and the staff working there. The quality of service provided by Sanjay, Sudip, Pardip, Alon and Kolpana exceeded our expectation. Special thanks to everyone working at the reception, helping us with everything. We were especially grateful for Suyan's kindness and supportive attitude! We will be staying here for sure during our next Nepal trip!
- Prabin (5/5): Passable -
- Verified traveler (10/5): - Exc staff. Gracious and helpful. Hote
- Anup (7/5): Good -
- Md (10/5): Exceptional -
- John (10/5): - The staff was friendly, helpful. My wife and I caught a cold and the hotel staff called a doctor, and when the prescription order was received, went and bought the medicines and brought them to our room, and continuously checked up on us. The hotel restaurant had a good selection on its menu of local and western foods, all tasty. The buffet breakfast was superb
- Adrian (10/5): Exceptional -
- Suji (9/5): Superb - Great location. Staff were very polite and helpful.
- LEE (10/5): - Fabulous rooftop terrace/infinity pool to relax after sightseeing/hiking. Staff were all very friendly and helpful - when I needed to leave at 6am for an early flight, they not only booked me a taxi using an app with local discount applied, but also opened the entire hot and cold breakfast buffet an hour early, just for me. Amazing service
- David (10/5): Excellent stay made especially so by the staff! - Super friendly and helpful staff - they were awesome! All good
- St (8/5): Very good -
- Deepak (9/5): Enjoyed the stay in Shambala. - Breakfast was nice. The staff were very friendly and nice. The hotel is in good location. Nothing in particular.
- Anup (7/5): Good -
- Anup (7/5): Good -
- Melanie (8/5): We had a lovely time - The friendly and helpful staff, the clean rooms, the roof top restaurant. We liked how quiet our room was and how quick staff was to help us with anything we needed. We liked the wide selection at breakfast. The AC unit was blowing right over our head (over the bed) it was quite uncomfortable even on low setting. We got the facility for the pool but the water was so cold, we did not get to use it. The hotel advertise a fitness room but it's not actually in the hotel and was closed during our stay.
- thomas (10/5): - Staff was great, friendly and helpful
- Dr.tara (8/5): Very good - Great Location , Great setup of BAR . Friendly staff . Service!
- Teona (10/5): Exceptional -
- Jitka (8/5): - Solid property. Good value for money. I didn’t have a chance to try out the spa. Breakfast was very respectable with a nice omelet station and plenty of fruit and options. Rooftop bar had a nice pianist one night and the view of the mountains is gorgeous. You need a sweater up there and the water is freezing so you won’t be lingering. Location: about 35 min from airport and reasonable to go seeing local attractions like Boudanath and others. Overall pleased with it.
- Timilsina (6/5): Pleasant -
- Abi (10/5): - We had the pleasure of staying one night at Hotel Shambula. After a very long and stressful journey to Nepal we arrived at noon and checked in. But unfortunately, our airline misplaced our baggage so we had a long day of waiting ahead of us. The hotel staff were so incredibly helpful and supportive from the beginning, checking with the airport for us on the status of where are bags were and what not. The hotel operations manager himself even escorted/drove us back to the airport to collect our bags when they finally arrived in Nepal late in the evening! The hotel itself was lovely, clean and had beautiful decor. The overall vibe really helped calm us in our hours of feeling very unsettled, given our situation that we were in all day. The roof bar and pool had absolutely amazing views and had a great selection of drinks and some nice things to eat and the restaurant downstairs had a good selection of local and international dishes to cater to all tastes with a lovely outside terrace, full of beautiful flowers to sit in and have drinks after dinner. We have a few more days back in Katmandu in a week or so, and hope to stay again! We really can’t thank you enough for your smiles and kindness. Highly recommend staying here!
- Zin (10/5): Exceptional -
- Faiz (7/5): Good -
- Tanka (10/5): Exceptional - Great
- Sweta (10/5): Exceptional -
- Aashish (8/5): Very good -
- David (8/5): Very good - All the staff were very helpful. Thanks guys
- Kelly (10/5): Quaint, clean, comfortable and friendly - This unique hotel is clean, comfortable and quaint with exceptional staff. Our family loved the rooftop lounge and pool.
- Hom (7/5): Good -
- Nirmal (5/5): Average hotel in a poor location. - Breakfast average. Location poor as it is on a busy main road, away from the tourist area and the airport Swimming pool was green with algae, possibly due to poor filteration.
- Sibli (7/5): Good -
- Archie (10/5): Exceptional -
- Ravi (5/5): Passable -
- Fady (10/5): Exceptional -
- Mohika (10/5): Exceptional - The service at this hotel is par excellence. The staff are beyond amazing and would do everything in there capacity to make your stay way more comfortable. Special mention to the front desk staff abhishek who went out of the way, to arrange cabs, fx or whatever was requested for me. 10/10 to every member of the staff
- Yanhui (9/5): great hotel ! highly recommend - nice, clean and very friendly staff! the pool on the top was great ! foods in the restaurant also good. I was twisted my foot badly, hotel of staff gave me a lot of help and really appreciate that . I highly recommend this hotel .
- Mitsue (10/5): Exceptional -
- Shuangjun (9/5): Superb -
- Carolyn (10/5): We were celebrating my birthday, Valentines Day, and our anniversary. We were truly treated like royalty from the first - The property and staff were fabulous. We were treated like royalty the minute we entered the hotel. I can’t think of anything we disliked. we had a wonderful visit to Nepal.
- Bruce (8/5): Very good -
- Sharon (10/5): - Staff is superb
- Scott (8/5): - The service was excellent.
- Irina (10/5): Exceptional - We liked everything in this hotel - breakfast, our deluxe room and spa service. Hotel Staff is exceptional. Everyone was very friendly and helpful, that made our stay very comfortable. Thanks to all employees, and special thanks to Sujen Roman for the best coffee in the morning.
- Praabz (9/5): Superb - the view was nice from rooftop restaurant
- Kajiman (8/5): Very good -
- Raj (10/5): Exceptional -
- SAMIR (10/5): - Good hospitality,Good food. Will visit again. Thank you for a good time shambala.
- St (8/5): Very good -
- Indra (8/5): Very good -
- Ajib (7/5): Good -
- Matthew (10/5): Exceptional - loved everything about this property.
- Perera (8/5): Excellent hotel with great food and fantastic staff - Hotel Shambala was one of the highlights of our visit to Kathmandu. The hotel was well situated with easy access to the city centre, and has good sized rooms, a wonderful rooftop restaurant, bar and pool, and top class international and local cuisine. Above all, Shambala made us feel immediately at home with its dedicated and friendly staff. Notably Rusha, Swastika and Prem at the front reception we’re especially professional, courteous and helpful. I would thoroughly recommend Hotel Shambala to anyone visiting Kathmandu.
- Phurwa (8/5): Very good -
- Kamal (10/5): Exceptional -
- C (10/5): Exceptional -
- Laxmi (9/5): Had a wonderful two nights stay!!! - The roof top restaurant with pool was the best Most of the buffet breakfast was Indian food
- Magar (10/5): Exceptional -
- Raghunath (10/5): - Clean, efficient, helpful staff, good service.
- Anand (10/5): - nicw
- Lesley Adrienne (10/5): - Very happy with this hotel. Staff were extremely helpful especially Pawan a t the front desk.I liked the rooftop bar/lounge which had a great view over the city.
- Alan (10/5): Great hotel. Alan and Claire - The hotel could not have been more welcoming. From manager to desk staff, restaurant staff to cleaners this hotel had the most efficient and friendly staff I have ever encountered. Superb facilities including a lovely roof top swimming pool. Food was delicious and location very good. Highly recommended.
- Stewart (10/5): Great hotel - Great food service and room. Have re booked as a result
- Anand (8/5): Overall a good experience - Friendly staff. Nice rooms. Good location. Minor hiccups in billing. I was disappointed that the pool was closed for renovation. Breakfast was adequate. Excellent Spa.
- RebeccaHeartfly (10/5): - This was my first visit to Nepal & Kathmandu. After traveling over 38-hrs from the United States & being solo, this was the perfect hotel for me to arrive at, relax & have a meal on the rooftop & get a massage. It was my home base for my first 3 nts in Nepal until my other American colleagues arrived & we all traveled together to different cities. I loved this hotel & would be highly likely I will stay there again upon arrival to this city on my next trip to Kathmandu, Nepal. Thank you!
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