DoubleTree by Hilton Johor Bahru

Location: 01-02 Menara Landmark, No. 12 Jalan Ngee Heng, Ibrahim International Business District (IIBD), Johor Bahru, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Coffee Shop on site
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Electric bicycle charging station
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive King Suite with Lounge Access

  Featuring a separate living area and a kitchenette, this elegant suite is fitted with a 40-inch LED satellite TV. A dining area, a coffee machine and a washer/dryer are also available. The stylish and large bathroom comes with a rain-shower and Aroma Active Essentials toiletries. Guests enjoy access to the Executive Lounge (dress code applies) which include daily breakfast, evening refreshments and free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Heating
  • Slippers
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain
  • Free gym access
  • Concierge services

• Presidential Suite, 1 King Bed

  1 King Bed

  1679-sq-foot room with city views

  
  

  Club/Executive Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge; guests under 12 years old not allowed in lounge

  Layout - Bedroom, dining area, and sitting area

  Internet - WiFi

  Entertainment - 40-inch LED TV with premium channels

  Food & Drink - Kitchenette with microwave and espresso maker

  Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Phone, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Separate sitting area
  • High-speed internet access
  • Turndown service
  • Blackout drapes/curtains
  • Separate dining area
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Room, 2 Twin Beds, Accessible

  2 Twin Beds

  334-sq-foot room with city views

  
  

  Internet - WiFi

  Entertainment - 40-inch LED TV with premium channels

  Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Phone, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • High-speed internet access
  • Blackout drapes/curtains
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Twin Room

  This air-conditioned room is fitted with 2 single beds. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain

• Deluxe Twin Room High Floor

  This air-conditioned room is fitted with 2 single beds. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain

• Deluxe King Room - High Floor

  This air-conditioned modern room is fitted with a king bed. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain

• King Guest Room

  This air-conditioned room is fitted with a king bed. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain

• Executive Twin Room with Lounge Access

  Located on a higher floor, this air-conditioned room is fitted with 2 single beds. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries. Guests enjoy access to the Executive Lounge (dress code applies) which include daily breakfast, evening refreshments and free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain
  • Free gym access
  • Concierge services

• Executive King Room with Lounge Access

  Located on a higher floor, this air-conditioned room is fitted with a king bed. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries. Guests enjoy access to the Executive Lounge (dress code applies) which include daily breakfast, evening refreshments and free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain
  • Free gym access
  • Concierge services

• One-Bedroom Suite with Bathtub

  Featuring a separate living area and a coffee machine, this elegant suite is fitted with a 40-inch LED satellite TV. A dining area is also available. The stylish and large bathroom comes with a bath, a rain-shower and Aroma Active Essentials toiletries. Free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain
  • Free gym access
  • Concierge services

• Bedroom Deluxe Suite with Lounge Access

  This elegant and spacious suite has 2 bedrooms. It is fitted with a 40-inch LED satellite TV and air conditioning. The stylish and large bathroom comes with a bath, a rain-shower and Aroma Active Essentials toiletries.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain

• Deluxe King Room with Pool View

  The spacious triple room provides air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box and a TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Heating
  • Slippers
  • Alarm clock
  • Bidet
  • Cots
  • Privacy curtain

• King Corner Suite with Bath Tub

  The spacious air-conditioned suite offers a TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Bidet
  • Privacy curtain

Guest Reviews

• Adrian (10/5): -
• Hazem (10/5): -
• Hidekazu (7/5): -
• Shameem (9/5): I had a very comfortable stay. - The room was very comfortable. The fact that there were constructions going on around the hotel area
• Nur Ashiqin (7/5): - Good spread for breakfast, room was clean and spacious.
• Matthew (10/5): GREAT stay in JB - Our room was gorgeous. It was incredibly spacious. In fact, they gave us a one bedroom suite which was unexpected. it was also a corner room on a high floor with a lovely view in multiple directions. The buffet breakfast is also extensive, with a huge array of options, and quite delicious. I would highly recommend the DoubleTree for your stay in JB! Nothing to say...
• SURYANI (9/5): -
• Febrian (9/5): -
• Wei Qiang (10/5): Excellent hotel with good facilities and fantastic staff - Staff were excellent, came early but once they managed to clean our room the hotel concierge came over to us directly to pass us our key cards. Staff were friendly and the room and facilities were clean and good, the breakfast buffet was good as well.
• NOR ADAM (5/5): -
• Kok Kin (5/5): - Cut myself with their metal bottle. Staff didn even bother when I feedback to them. Cut myself with their metal bottle. Staff didn even bother when I feedback to them.
• M92cary (9/5): Good stay - Na Na
• William (9/5): Good - service recovery - we expressed or disappointment that the hotel's swimming pool was closed for renovation the staff at the check in station gave us complimentary breakfast for our entire stay. we were informed that the pool was under renovation after we have confirmed our booking. we should have been brought to our attention at the time of booking.
• farrah Syahida (10/5): -
• Patrik (9/5): -
• Seyed (9/5): -
• Amir Arif (8/5): -
• Travel19137152930 (10/5): Wonderful dining experience - 10/5/26 We had a wonderful experience dining at the Tosca Italian Restaurant at Double Tree Hilton JB. Mr Rajoo had provided the professional service to us during the dinner time. The food was amazing, we are enjoy it very much to celebrate a memorable Mother’s Day.
• Latty (9/5): -
• YeSs (10/5): -
• Heng (8/5): - Room was the usual, have stayed here previously so n othing new. Breakfast has not changed in the last 3 years, so that was disappointing.
• r0slel (10/5): Pleasant stay and breakfast - The stay is very satisfying room is clean and all is in order. For breakfast there is wide spread of food to choose from. The staff is freindly and helpful..to compliment waiter Hafiz for his services rendered , thank you.
• Farzana (8/5): Staff was excellent and friendly as well as helpful - The room was comfortable as in the mattress. I slept really well Nothing
• Zaila (9/5): Enjoyable - Helpful staff None
• Vanessa (5/5): Property can be improved by freshen up w smell - Staff is friendly Bed and smell
• Beng Tiang (8/5): - The car parks most of the space allocate for valet. . I have no choice until have to park quite far from the lift(I can accept). The only thing I can not accept is the smell at the car park. Very bad smells. Like shit smell .
• Naz GHAZALI (10/5): - Everything Nothing
• king (8/5): -
• Nor Sabanniah (9/5): A real short getaway before KL trip. Will definiely be back. - The customer service given by the Manager and staffs during breakfast. Wide variety of breakfast. The attitude of some service staff at the reception and breakfast station.
• Sujendran (5/5): Miss the Old services - Cleanliness I have stay there many times, this is first time I'm not happy from the pillow, air-conditioning and I miss those old staffs who knows to greet and make everything possible to guest. But not this time
• Moni (10/5): -
• Nurul Afiah (10/5): -
• Naz GHAZALI (9/5): - Everything Nothing
• Claude (8/5): nice stay in JB, hope going back - the cleanliness of the hotel and kindness of all staff from bellman, reception, breakfast, housekeeping,… All top management very open minded for improvement, in clear nothing to report here
• UTHAYA (10/5): -
• Global17247218011 (10/5): 👍👍👍 - I had a great experience. The staff were very kind, friendly, and attentive, which made the visit really enjoyable. The service was smooth and welcoming. I’d definitely come back again. A special shout-out to shaqirah and nelisha for their brilliant recommendations on food. The drinks were excellent—especially the Tequila Sunrise, Espresso Martini, and Mango Martini, which were all really good. Our bartender (jaya) did a excellent job. On top of that, the everyone was very kind, friendly, and attentive, making the whole experience even more enjoyable. I’d definitely come back again.”
• OnAir58937079651 (10/5): Birthday Celebration & Dining - Having a birthday celebration and dining with beloved wife. Service was very satisfying with Syakira & Jaya. Peaceful dining ever. And yes the steak & pasta is a top notch here! Have a try yah.
• K455AIclementl (10/5): First time @ Tossa - Shaqirah was amazing to our dining experience. Really helpful with our questions we had and appreciated the little birthday celebration surprise she threw for us! You guys are the best! :)
• Camper31322370144 (10/5): Excellent - The ambience was very nice and the food is awesome . Ms shakira assisted us so well and we were very comfortable the entire time . Thanks
• jinxuanz2026 (10/5): Perfect Service in Double Tree - The front desk staff for tourists from China are particularly good, and the hotel service is very thoughtful. I am very satisfied
• Remy (10/5): -
• Nurul shaheera (10/5): -
• ungku long (8/5): - Travelling, briskwalk Did not do anything
• AZM64 (9/5): -
• Neha (9/5): Comfortable stay - Little pricy but Meets expectations of Double tree brand Great food
• julieaP8159CP (10/5): Johor Bahru Double Tree Hotel - A special shoutout to RACHEL TAN HUI XIN, assistant front office manager. Her customer service exceeded my expectations as a Hilton honors member. Her calm demeanor is commendable. To Azwan, front desk, thank you for your great help when we arrived on April 19. You made our check in flawlessly. We were so tired , traveling for 24 hours and your pleasant attitude relieved our tiredness. To the executive lounge employees, you truly are the faces of Hilton properties. I’m proud to be a member of this hotel chain.
• Zainab (10/5): Overall stay was very good - Going to the entrance is inconvenient because of the construction at the roadside None
• GoPlaces31316820232 (10/5): Review for Tosca Italian Trattoria - The wagyu ribeye medium rare is awesome. Thank you for the special treat from tosca staff Nelisha, Rajoo, Farid , Thanga
• Shen (7/5): Can be a preferable place to stay. - The shower is very good, the shampoo and body soap is superb. Swimming pool is under Reno.
• Ei Mua (10/5): Very comfortable room and good breakfast - The room is big and clean Nil
• Mustaza (9/5): -
• Siti Amirah (8/5): -
• Ian (8/5): -
• KS (5/5): -
• Theng Liang (8/5): -
• Joanna (6/5): -
• GC (9/5): -
• Marie Is Tired (8/5): -
• Herdawati (8/5): A pleasant short stay in JB - The room ambience and facilities, the living environment My television has some streaming/network issues due to some physical fixtures was not in a good condition
• Mohamad (10/5): -
• Mohammad Ameer Hakim (9/5): Comfort and cosy with good food and welcoming staff🥰 - Modern touch and of course their evelyn & crabtree products were prepared in our bathroom Parking quite confusing but manageable
• JULI NADIAH (10/5): -
• Elaine (10/5): Comfortable, quiet, clean. - The deluxe king room was spacious and comfortable and it faces the city. The breakfast spread was great. I like the Italian restaurant, it really serves up comfort Italian meals. It's a short walk (maybe 10minutes) to JB Sentral, so it's really convenient. It was unfortunate the pool was under renovation. But that's nothing to not like about the hotel.
• Ei Mua (10/5): Great stay at this hotel. Clean and comfortable - The room is big and clean. The breakfast provided has many food options. No.
• J>S> (10/5): Location was nearby causeway - Bfast was great Room pillow was not comfortable! Too hard
• Sarah (8/5): - Convenient and close to Ciq, staff were exceptional Felt a bit run down, bed was not comfortable
• Melinda (10/5): - The hotel is very comfortable. The check in was seamless, and freshly baked cookies were given to us! The staff were all friendly. Wonderful experience ✨ The location is not walking distance to the nearest shopping mall if you're going with young kids.
• AKMA HARYATI (9/5): -
• Sharifah (1/5): Nota wheelchair friendly hotel at all ..only caters to vip - Nothing I guess I transport a handicap person but was not allowed to drop in front but was not allowed to drop in front to wheel the wheelchair but was ordered to park at the basement??? Lol handicap not allowed but allow the vip cars to be there all along the front door.. pathetic.. I was not allowed by the bangla guard and was scolded and u expect this is righteous????? Not a good hotel at allllllllnot wheelchair friendly at allllll… btw nothing great a hotel when u face all jam …btw no view
• Guest (10/5): -
• WDbxl (8/5): Not quite as premium as it could be, but a solid option - Likely the best hotel in Johor, though that’s unlikely to remain the case once the light rail connection to Singapore is completed. Rooms are comfortable but verging on dated, with rooftop pool just about set for a refurb. Breakfast space very large but not necessarily the most “fresh” in feeling. Highlight for me was an excellent Italian restaurant next to rooftop pool. Would stay again, but just a few shades shy of a premium space.
• katsarapan (10/5): -
• alB9663DK (6/5): Hotel amenities downgraded quietly - Doubletree used to be great. While the rooms and the staff services have been great, the amenitie have downgraded and I have learnt this is due to mgmt deciding to cut cost: 1. My 3rd time celebrating my birthday at the hotel. This year the hotel has decided to be stingy and all they provided despite knowing it was my third time at the hotel was a miserable small tiny slice of cake. Last year and before, it used to be a delicious whole small cake and that is why I decided to keep on celebrating my birthday at the hotel. I guess after this experience, I will have to go elsewhere for my next birthday. 2. The lounde food has gotten from great to average. Half of the choices taste pretty average, and I decided to skip 2nd rounds. 3. All the 8 Vision channels were not working for the entirety of my stay, ie for more than 24hrs! This left us watching news and old movies ch, and cartoons. Disappointing experience. The only great things as mentioned was the rooms are still the same, the staff are still friendly. Everything else, the management eem to have decided to reduce amenities and quality of food at the lounge. Perhaps its time to try the newer up and coming hotels like Sheraton at SKS Mall and others!
• Li Yuen (7/5): Good - The room and staff are friendly Swimming pool under service.
• Matthew (10/5): Excellent location and comfortable stay… - It was perfectly located for our needs! The room was comfortable and clean, and of a reasonable size. The pool area and deck are under renovation so unavailable at the moment, but they were transparent about this, so no real issue. The breakfast was pretty good and varied—the only feedback I would offer is that it was crowded so they were running out of lots of offerings and somewhat slow to replenish. This was a bit frustrating I must admit, as we paid extra to include breakfast.
• Chinngee (1/5): -
• jajavalB (10/5): Pleasure, relaxing, food/beverages great !!! - I stayed for 2nights in this superb service , maybe location is not too good to accede public transportation, however, using Grabcar make my destination easier to be reached. Hotel itself facing Johor Causway , provides best view over the strait. There is an executive lounge on 29th floor where I can enjoy my breakfast with view of the cityscape. After 10 am, the lounge provide refreshments till 9pm. Unfortunately, the swimming pool has been under renovation till May 2026. It’s wonderful to stay here.
• Adli (9/5): -
• Harun (8/5): -
• Kris C. (9/5): - Really friendly staff, great rooms. Breakfast is great. Pool was being renovated but we were informed well in advance so very much appreciated. Still chose to stay there as the experience is always amazing.
• Evon (10/5): -
• deanmahamud (10/5): My Birthday Staycation - I had the pleasure of spending my birthday staycation with the wonderful hospitality team at DoubleTree by Hilton Johor Bahru, and I would like to express my sincere appreciation for the exceptional service provided throughout my stay. First and foremost, a special thank you to Ain from the Front Desk for kindly accommodating my early check-in upon arrival. I truly appreciate your thoughtfulness in recognizing my birthday occasion. The room upgrade, along with the amenities and package included in my booking made my stay even more memorable. Secondly, I would like to thank Farah from the Careline WhatsApp service for promptly informing me that my room was ready and guiding me to proceed to the front desk to collect my room keys. Your efficiency and attentiveness are greatly appreciated. My appreciation also goes to Pavitha from Makan Restaurant during my lunch visit. She was very patient in taking my order, escorting me to my table, and assisting with my bill. As I was short on time, I opted for the à la carte menu instead of the buffet, and her service made the experience seamless and enjoyable. In addition, I would like to extend my compliments to Chef Boy for preparing the Fried Char Kway Teow. The flavor and authenticity of the dish were truly outstanding. Thank you for delivering such a delicious meal, highly recommended by Pavitha. All the individuals mentioned above truly deserve recognition and appreciation from the management. Their dedication and professionalism are invaluable assets to the property. To the management team retaining such exceptional staff is essential as they represent the heart of DoubleTree by Hilton Johor Bahru. Thank you once again for making my birthday staycation an unforgettable experience. Warm regards, Room Level 22 4 April to 5 April
• 142rajan (10/5): birthday celebration - Yesterday, I went to celebrate my boyfriend’s birthday at Tosca. The staff were very kind and friendly, the place was clean and comfortable, and they took great care of us. The food was delicious and really satisfying. The birthday celebration went smoothly and perfectly! I’ll probably come back and repeat the experience next time ,thankyou!
• Nor Rashid (9/5): -
• Kongwy2013 (8/5): Comfortable - Room is clean. Exec lounge was simple but enough. Location is great for easy access to Singapore.
• Alheenazaki (2/5): most horrible 5 star hotel I’ve stayed in. - I hated my stay. Sure warm cookies was a nice touch. But service was out ya. No hospitality langsung. Yang send room service to yang wanted to do housekeeping at 8:30pm and kept ringing the bell 5 times at once. And staff has no sense of hospitality. Even during checkout- take the card, validate parking and that’s it no thank you nothing and can hear the other female staffs at front office talking about their body fat? Ape ni? 5 star ke tak? Coming from someone in the hospitality industry myself. Truly a disappointment booking here. My suite was not soundproof that I heard the next door guest TV😵‍💫. I do not recommend to book here. Your room service required a QR order so I waited for 1 hour. Waited and waited so I decided to check the web again. It said FAILED. So I called them and no apologies nothing just asked me for the order number. Total of 2 hours waiting for ur room service that costed me RM53. Price is not an issue but the taste is seriously bad. The curry was oily. I couldn’t even have more than two bites. I am truly disappointed by DoubleTree JB. I will not be returning.
• yichi (9/5): 推薦。 - 性價比很高。 附近剛好都在施工，對於從車站走路過來有點不便。
• Nurul Nadia Anisa (10/5): -
• NURUL NADHIRAH (10/5): -
• Azliza (9/5): -
• CanitzA IdahMy (10/5): Well done - Thank for you the service render... Specially to the reservation & housekeeping department for the decorations. And the creatively.. well done .. to make the day special on my hubby birthday... Nil
• TAMILARASU (7/5): -
• NORSALENAWATY (10/5): - Room is comfy Tv channel need to be improve
• CHEOL YONG (9/5): -
• Liaw (8/5): -
• Ngei (10/5): -
• Alif Arif Iskandar (8/5): -
• OKUNISHI (10/5): -
• Ella (10/5): -
• Qisha (8/5): -

Photos