NH Bentota Ceysands Resort
Location: Aluthgama, Bentota, Bentota, LK
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Luxurious Spa and Recreation - Indulge in a rejuvenating experience at the full-service spa, and make the most of the outdoor pool, spa tub, and sauna for relaxation and leisure.
Dining and Entertainment - Choose from multiple dining venues including an international cuisine restaurant and a coffee shop/cafe. Join the complimentary daily reception or grab a drink at the swim-up bar and various lounges.
Convenience and Comfort - Enjoy modern amenities like complimentary Wi-Fi, 24-hour room service, and private balconies in air-conditioned rooms. With event space, airport shuttle, and free parking, your stay is effortless.
Experience beachfront luxury at NH Bentota Ceysands Resort - book now for a unforgettable stay!
Important Information
- Pool access available from 7:00 AM to 6:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Instructions: The host will greet guests on arrival. This is a designated quarantine resort. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Nature reserve
- Proposal/romance packages available
- Arcade/game room
- Boat on site
- Boat and paddles on site
- Boat tours on site
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Free airport transportation
- Gift shops or newsstand
- Conference space
- Snorkeling nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Arcade/game room
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Free reception
- Snack bar/deli
- Access to nearby outdoor pool
- Playground on site
- Rowing or canoeing on site
- Sailing on site
- Water skiing on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Beach yoga on site
- Boat tours on site
- Children's club (surcharge)
- Couples/private dining
- Private picnics
- Wine release events
- Nature reserve
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Reception hall
- Boat on site
- Boat and paddles on site
- Bicycle parking available
- Bicycle cleaning area
- Coworking spaces
- Pool toys
Rooms Available
-
Deluxe River View Room
1 King Bed OR 2 Twin Beds
463-sq-foot soundproofed room, furnished balcony/patio with river views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Deluxe Pool side Terrace Room
1 King Bed OR 2 Twin Beds
474-sq-foot soundproofed room, furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Superior Ocean View Room
1 King Bed OR 2 Twin Beds
441-sq-foot soundproofed room, furnished balcony/patio with beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Family Suite
1 King Bed and 1 Twin Bunk Bed
700-sq-foot soundproofed room, furnished balcony/patio with beach views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
One Bedroom Ocean View Suite
1 King Bed
700-sq-foot soundproofed room, furnished balcony/patio with sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Royal Suite
1 King Bed or 2 Twin Beds
1496-sq-foot soundproofed room, furnished balcony/patio with sea views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Superior Garden View Room
1 King Bed OR 2 Twin Beds
463-sq-foot soundproofed room, furnished balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Deluxe Ocean View Room
1 King Bed OR 2 Twin Beds
474-sq-foot soundproofed room, furnished balcony/patio with beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
Guest Reviews
- shadir (8/5): A relaxing and memorable beach getaway with great hospitality and stunning views. - Beautiful beachfront location, friendly staff, clean rooms, and excellent facilities. The boat ride to reach the hotel made the experience even more special. The Wi-Fi connection was sometimes slow
- Ruveeza (10/5): -
- Chathushika (10/5): - Everything is very good, friendly staff. Thank you very much.
- Aishath sheeza (1/5): - Breakfast only was the good thing Not as described. We had to change the room as our room was located in two different place . Most of Staffs wasn’t Freindly at all . Over all we were not happy at all
- Anushka (9/5): Ideal location to feel a great relaxing breeze - Location is perfect and boat service also very nice experience to reach to hotel. Overall it’s a good hotel. Checkout process is also simple but the person who was at the reception was not doing it properly and not fast enough to arrange the baggages bringing back from room and had to check few times. And also reception is located non Air-conditioned due to that place is very hot. Air conditioning system in the rooms are bit old and not correctly control the temperature.
- Rohan (10/5): -
- Prabashana (7/5): Prabash - Cleanliness of the beach. Room is comfortable. Front office staffs are not supportive and friendly. Buffet meals are not well planned.
- Akshat (6/5): - Location, beach, pool Breakfast, staff openness to help, maintenance could be better
- Svetlana (8/5): -
- casey (8/5): -
- Sue (10/5): Beautiful! Fun in the sun with fabulous staff - The location, crossing the river to access the resort is fun! The price and that they charge on US$
- Hazir (10/5): -
- Mohamed (4/5): The buffet should be more organized and the dinning area should be with more staff to host the guest specially if you ha - And the water ride, the gym and festival celebration Food and the dinning area was horrible
- Jonathan (9/5): -
- Ruwan (5/5): -
- Joanne (7/5): Bliss - Location was beautiful Lack of cold milk at breakfast
- Gergely Domonkos (6/5): Disappointing compered to other NH hotel hotels - The garden and teh large pool with its warm water is great. the beach is also nice, waves are nice to play with but you have to watch your children very carefully. Souvenir shops are nice and cheap - recommend to buy your memories there. The boy who cleaned our rooms was very kind and creative. Our kids loved the animals he made from towels. Personnel is disappointing, not helpful, not proactive. The poolbar bartender is rude. The á la carte waiters are slow. Those at the reception were not for solving your problem, not for answering your questions or help you with your problems. The whole building is a little bit odd - it has nothing to do with any NH hotel quality in Europe. Food and especially the drinks are poor. Be careful at the pool - in case you have nothing but the towel they give you and if you go swimming they just simply take your staff away and give teh sunbed to someone else...
- Lashema (7/5): The staff made the experience even more better regardless of the room not being up to my standards. It’s a good option f - The view of the river, lush greenery, boat ride to the property was a nice taste. Had a musty smell in my room so poor ventilation. AC needs maintenance, the room could’ve been clearer as well as the linen.
- Vineet (4/5): -
- Sommarberg (6/5): Kaunis ranta ja hyvä henkilökunta, hotelli ei rahan arvoinen. - Henkilökunta oli todella ystävällistä ja avuliasta. Hotellin kunto on huono. Pinnat ovat kuluneet ja saniteettitilojen siisteys huono. Mustaa likaa ja hometta pesuhuoneessa ja yleiset wc tilat epähygieniset. 2-3 tähden hotelli ja ylihinnoiteltu kohde.
- Queen (9/5): - نعم
- Rakesh Balakrishnareddy (8/5): Overall good expereince but can improve.. - pool and location of the property property is bit old and need maintenance. kids areas beans bags super dirty, not maintained.
- Burak (7/5): - Overall, the hotel is very nice and the location is excellent. The rooms are comfortable, and the staff are attentive and willing to listen. We did experience an issue, but it was resolved through open communication. The main thing I didn’t like was the package concept. We booked an “all-inclusive” stay, but meals were only valid at one restaurant for breakfast, lunch, and dinner. At the poolside areas, even with the all-inclusive package, you could only get drinks. Items such as pizza, hamburgers, and French fries were charged extra at the à la carte restaurant. In that case, why call it “all-inclusive”? It feels more like full board plus drinks. If you have children like we do, and they struggle with the mainly local cuisine served at the main restaurant, you may want to order more familiar options like pasta or pizza. However, even with an all-inclusive package, you still have to pay extra for those items.
- Frédéric (7/5): - L’emplacement, qualité du petit déjeuner . Un personnel attentif Établissement trop fréquenté par des Russes qui sont sans gènes et aucun respect
- Merja (9/5): Aurinkoloma - Mukava iso uima-allas, vesiaerobic, hyvä ruoka ja riittävän iso huone.
- Suraj (5/5): Not value for money - Location Service
- Malte (10/5): Fantastisk sted, meget børnevenligt! - Fantastis beliggenhed, super sødt personale, fanastisk buffet. Meget levende og børnevenligt. Kæmpe anbefaling. Eneste minus er at receptionen ikke helt har styr på tingene, men resten af stedet fungerer upåklageligt.
- Bhavana (1/5): Bad. Don’t want to go to this place to country ever again - Nothing. It was a big mistake for choosing this property. The staff were not helpful, didn’t understand English and took their time to do everything. Just a pain to get anything done.
- David (10/5): -
- Shubham (2/5): Poor experience and would not suggest any indian to go there as there is lot of discrimination by the staff - Propery location is very nice Staff is very rude and our bed was broken for 2 days and no fix was provided and no one from room service came to check inspite of multiple calls to reception. I made a request for my son’s birthday cake and hotel confirmed at time of booking but no cake was provided from them on birth day. They literally ruined our experience.
- Ibrey (7/5): Overall we enjoyed our stay. - Good breakfast selection was available however, hot food is always cold never hot. Overall we enjoyed our stay. Our room was big and spacious however, there was no bathrobe, slipper and hand towel.
- Rachid (1/5): -
- Sophie (9/5): -
- Simeon (9/5): -
- Abishek (8/5): Well worth the stay in Bentota - Staff were extremely friendly Indian Food Options could have been better
- Viacheslav (6/5): Было лучше - Прекрасное расположение, пляж - топ. Весь персонал отзывчивый, внимательный. Отдельная благодарность - Ravindu за качественную уборку номера. Был три года назад в отеле, впечатления были лучше, рекомендовал друзьям к посещению. Кухня была разнообразнее, отель был новее. Сейчас скудные завтраки и не интересные ужины.
- Mohammad Nayeem (8/5): A place of breathtaking beauty, yet missing the heartbeat - There is truly no doubt — the location is nothing short of spectacular. It’s the kind of place that instantly steals your breath and makes you forget the outside world even exists. You don’t feel the urge to step out and explore because the property itself feels like a destination, a sanctuary you never want to leave. The moment you open the main door, the serene Bentota River greets you like a moving painting. Then, on the opposite side, you slide open the curtains and are met with the endless, mesmerizing expanse of the Indian Ocean. Two worlds of beauty in one frame — it feels almost unreal. The atmosphere is peaceful, the views are cinematic, and the entire setting is perfect for unwinding with family. It’s the kind of place where time slows down, conversations deepen, and every moment feels precious. For us, this wasn’t just a stay — it was an experience. Without hesitation, this stands as the best resort we have ever stayed in. A disappointing experience for what should have been a beautiful stay. The property felt poorly maintained, with many things seemingly out of order. Food options were very limited and heavily catered toward Indian guests, leaving little variety for international travelers. Breakfast, however, was the one bright spot — well-balanced and enjoyable. We booked two rooms: one was acceptable, but the other was shockingly below standard. Basic amenities were missing, the TV and safe were completely broken, and no effort was made to repair them. The room key cards kept malfunctioning despite careful handling; over two nights we had to rotate through five or six keys just to access our room. The breakfast hall’s air-conditioning was also out of service, and staff did not inform guests. With all doors kept closed, everyone was left sweating and uncomfortable. Even at checkout, when we simply asked for tissue paper because we were drenched in sweat, the staff couldn’t provide a single one. We understand Sri Lanka has faced difficult times, but in a luxury beach resort, the essence lies in care, attention, and commitment. Many of the issues we faced don’t require major investment — just the right people with the right mindset to restore the magic this place once had.
- Niklas (9/5): Really great family hotel with great pool - Lovely hotel to start our Sri Lanka adventure. Great pool, right on the beach, excellent food and fun boat-ride to get to reception. Really helpful and friendly staff who helped with early check-in. Beds really comfy. Took about 90mins in a taxi from Colombo international. Would highly recommend. Food/drinks service a little slow but that’s all.
- Nikan (5/5): Not awful based on Sri Lankan standard - The beach was nice and the swimming pool was ok. There are many issues with this place. To sum it up, the facility is dated, the food is not good, and there are general hygiene issues. The staff are polite but lacked authenticity. Avoid it if you can but I should admit it wasn't my only unpleasant experience in Sri Lanka. So, avoid the country. It is not ready for tourism.
- Devananda (10/5): Superbe sejour. Hospitalité exceptionelle - Top
- lee (6/5): The staff and the pool are nice and right on the beach which was nice. The breakfast wasn’t good everything was cold eac - The staff were really nice. The hotel and the rooms are really run down not like the pictures show unfortunately.
- Svetlana (8/5): -
- Hiten (2/5): Will never stay at this hotel again. Bad service and smelly rooms - Pool was good and beach was nice The service in the hotel was terrible. the rooms were smelly very musty. The bed sheets and pillows smelt damp. The service in the restaurant poolside was very poor. The reservations team were very unhelpful. I paid almost $450 per night, not the level of service I was expecting for such an expensive hotel. I will not be going there again.
- юлия (8/5): Комфортный пляжный отдых - Комфортный номер, у нас был делюкс с видом на реку. Хорошая уборка. Понравился завтрак: яйца в разных видах, национальные блюда, сосиски, колбаса, сыры, выпечка (шикарные круассаны), фрукты, соки, овощи, хлопья. Хороший-чистый и теплый бассейн, всегда есть лежаки. Отличный океан, можно плавать, волны бывают, но не всегда, не такие сильные и нет такого сильного обратного течения как, например, в Коггала. Пляж широкий и пустой. Обслуживание в кафе у бассейна. Поесть в отеле дорого, к стоимости блюд в меню необходимо добавлять 30%- обслуживание и налоги. В итоге, дороже, чем вне отеля, примерно на 30% как раз, чаевые ты вынужден отдать вне зависимости от качества обслуживания. В течение 8 дней заказывали по несколько паст Карбонара, но она разная, даже в рамках одного заказа паста может оказаться разной у двух человек, а когда это дети - проблема возрастает. Заказали три пасты-две принесли с жидким соусом и посыпанную сушеной травой, одна хорошая сливочная, без приправы. Ожидание блюда, как и в большинстве заведений на Шри-Ланке-более часа, поменять достаточно проблематично, надо заново ждать час. Один раз заказали Цезарь с креветками, принесли с курицей-попросила поменять, официант предложил просто дополнительно принести креветки, согласилась, прождала два часа, несколько напоминаний-креветок не получила. И прямо чувствуешь, что официант тебе улыбается, говорит «да, да», а по факту тянет время в ожидании, что ты не дождешься. Чтобы поесть вне отеля, необходимо пройти пешком минут 15-20 вдоль океана, но вечером выход со стороны океана закрывают.
- Agnieszka (3/5): Hotel stary,zniszczony ,nikt z obsługi nie zna biegle angielskiego - Lokalizacja całkiem dobra Brudne prysznice,stary hotel,zniszczony ,brak jakiegokolwiek standardu,fatalne śniadania
- Avinash (10/5): A very comfortable stay and the staff was very courteous. - Great location
- Geoff (10/5): Amazing - Hansini greeting me with her kindness on check-in, She politely saw my tiredness and said, I have upgraded you to a junior suite and no need to pay now, settle in to your room and you can pay later. Incredible. I was fortuitous to meet the Director of Operations, Dammika, and the Executive Assistant Manager, Tharanga, and the Front Office Manager, Shalindra who were meticulous over my wellbeing and importantly making me feel like I was an extension to their family, the hotel is driven by empathic values and the level of detail showed in the employee responses to everyday needs. The breakfast team were incredible too; Suranjith, Shashini, Halantha, Ruwin, Tharanga, Vinod, Shevin and Dananjaya. Every day my room was cleaned to a high level of detail, twice and on some days 3 times with the bed down service, the bed would be decorated daily, with kind messages, Madushanka and Kalihga were exceptional. The restaurants offer some of the greatest dishes of Sri-Lankan cuisine from street food, to fresh fish, I was particularly happy with the service and food I received in the Siam Pearl restaurant and the New Years Eve Gala was truly amazing. Everyday there are activities around the hotel, Chintaka will keep you busy with water aerobics or water volley bowl, he was a sensation. If you decide just to relax I found the pool staff incredible, organising my sunbed the towels and my regular spot. Finally, the Spa, WOW is the only word I can use to describe Dulmi and Raith, the massages and treatments across my stay were totally rejuvenating . Truly the best, on arrival I had a 2.5 hours treatment that was simply the best treatment of its kind, the treatment was some of the best I have ever received globally in any Spa. After two weeks, I am not sure how you will ever experience a better resort under the stewardship of its leadership than Ceysands. N/A
- Jako (9/5): Exceptional hotel next to quiet beach, with perfect pool. - Perfect location for the beach holiday, big pool, good breakfast, big family room with nice view and balcony. It wasnt cheap hotel for Sri Lanka. There might be difficulties to find chair by the pool.
- R (5/5): - Location beach Staff service
- Vladislav (8/5): -
- Danyal (6/5): Reasonable if you want clean beach and big pool - Otherwise explore other options - Excellent Location right in front of the beach. The Beach is very clean, but the hotel does not provide you with beach benches :-( Very good and a big pool. The Property Claims to have the best breakfast. We acknowledge that there were a lot of options, but they lacked taste. Hotel Staff from Front Office to Housekeeping to Room Service take a long time to respond. Most of the time, you have to visit them since they do not pick up your call. The property opened in 2014, and it seems not a single rupee has been spent on renovation and upgrade. The Front Office welcomes you with time-old furniture. Access to the Property is via boat since there is no parking at the property. It sounds fancy, but it is very tiring and time-consuming with a 10-year-old boat. Rooms on the Ground Floor facing the Swimming Pool may experience uninvited guests such as lizards/crabs, etc., since the room is in front of the pool/beach. We were honored to have a crab visiting at the time when we were having dinner.
- Momtchil (8/5): Отлично - Местоположението е отлично, спокойно, чисто и красиво място за ваканция с деца. Леглата са много големи и удобни. Плажът и водата са много чисти и подходящи за деца. Басейнът е голям, чист и има условия водни игри. Храната е добра и персонала е много мил. Непосредствено пред хотела предлагат различни екскурзии и има на разположение тук-тук на добри условия. Цените на ресторантите в хотела са нормални, но има допълнителни 25 % върху сметката. Почти навсякъде в заведенията в Шри Ланка има процент сервиз, но е около 10-15%
- Arti (5/5): They need lot of improvement - Location Poor housekeeping , ants in room , not cleaned , bed mattress quality gar back ache
- Matthew (9/5): -
- Diana (6/5): -
- Rohan (1/5): -
- Udith (6/5): - The staff was nice The rooms are dated, over priced.
- Utkarsh (3/5): Most horrible experience Highly overrated . Abnormally high price are charged without any value for money . - Nothing . Wifi was strong and so was the boating facility was fast to cross river to reach either side . Food was most horrible . Staff including reception staff were fresh and untrained Intern staff . All staff were very slow be it at front desk or restaurant . Chef was most untrained We tried to order Ala carte they did not bother to professionally serve . Horrible experience .
- S.Samaoli (1/5): Bed bugs in December 2025 with serious consequences and no response from the hotel. - We experienced bed bug bites during our stay. As a result, we had to discard our luggage, isolate ourselves, and seek medical treatment. Despite multiple messages, the hotel stopped responding entirely, which is unacceptable.
- Hassan (10/5): - Smooth check-in, rooms were ready, a very warm welcome at the reception. House keeping staff was amazing Mr Nuwan kept our rooms super clean and tidy, when travelling with kids, this is a warm feeling for me. breakfast spread was wide, local cusine was enjoyable, the chef and staff gave their personal touches and thus the BF didnt feel like mass produced food. Ms Shashini at the restaurant always welcomed our family warmly, the staff made us comfortable.
- Maheen Noor (10/5): -
- RAHUL SINGH (9/5): Excellent stay at NH - Very good ambience , access to beach , very well maintained pool , kids play area Everything was good
- John (4/5): Overpriced and needs refurbishment - The pool area was really nice, as was the beach. The property was really dated compared to what we would expect from the pictures and the price we paid. There was a smell of mould/damp in the room so we turned the air con off and after a day it smelt better, which is concerning. The bathroom had a really bad smell. You have to get a boat over the river to get to the hotel when you arrive which some might find nice but I found it annoying. Also, you are not allowed to leave the hotel via the beach exit after 8pm which was frustrating as we were going to the hotel next door for dinner. There are simple things such as water bottles being replaced in the room each day which didn’t happen and we then had to ask for, and this stops it from having a 4 star feel. Overall the staff were ok.
- david (3/5): Staff was nice and made it a lovely stay - Breakfast - layout was really bad , taste was not great and we felt msg on the food Welcome drink - should not serve cordial and if so should inform Pool - was nice and kids enjoy Room - toilets were leaking all over and balcony had roof leak too and felt old and musky smell Food - could do better lat out Bathrooms - leak proof
- Tushna (8/5): -
- Moa (1/5): Really disappointed - We liked the pool and the beach. This hotel is NOT good value for money, actually one of the worst place we have stayed at for the money we paid. Our room was really humid and smelled like mold, even the bed sheets smelled like mold.. It was dirty, stains on the sofa, on the curtains, on the table. It was water slowly coming down one wall. We talked to the staff and their solution to the smell was to bring a scented candle. Would not advise anyone to book this hotel. Not value for money.
- Darshana (10/5): - We stayed here for five days, and from beginning to end the service was excellent. We received a very warm welcome at the reception, and the restaurant staff were all exceptionally kind, friendly, and always greeted us with a smile. The rooms were comfortable and equipped with everything we needed. Housekeeping also provided very good service throughout our stay. We would especially like to thank our housekeeper, Mr. Suresh, who consistently went above and beyond to make our stay comfortable. He is very friendly, polite, and kind, and we truly appreciated his efforts.
- Maor Vered (10/5): -
- D. (8/5): -
- Yael (6/5): Would definitely not no back. - Good location, beautiful beach, nice staff and pool. The hotel needs serious renovation. Beds are old and uncomfortable. Fridge was missing in the room, room was very old and dirty. Also very loud music to late night and you hear everything on the path-side outside starting at 06.00 am.
- Feras (7/5): -
- sarah (10/5): - All inclusive option was great value Staff were amazing
- prasanth (5/5): -
- Helin (7/5): -
- Camille (8/5): 2 night stay at this lovely resort . Expensive accomodation , food & drink especially after adding on extra charges. - Loved the pool area , beachside & ocean views . Clean facilities Overpriced food in cafe & restaurant . Beds hard
- Naveen (10/5): An exceptional experience. - Breakfast was excellent with wide varieties. The restaurant is also big enough to accommodate all guests. If one or two North Indian foods are also included in the buffet, it would be too good. Nothing specific.
- Mihiri (10/5): A dream - The staff was very friendly and the service was really good. I live the breakfast buffet and we also tried the restaurants at the location and the room service food was really good and full filled our expectations . A good location for couples or family vacations. The service at the spa was also really good. Wifi was a bit slow
- Tomi (5/5): A series of disappointing encounters - The location is superb and some of the staff went out of their way to try and fix things. The room is far from Deluxe: old, dirty, smelly and quite possibly moldy. The curtains looked like someone has been murdered there: red, green and grey patches all over. The floor paint in the shower peels off. The arm chair and couch are stained. Years of use show everywhere. They try to do some maintenance, however, which meant drilling right above our room. Instead of mentioning this beforehand, they came to the door, after I got annoyed, and asked us to move out so they can finish the job. The air quality is questionable. I kept the AC to a minimum but still had a sore throat when waking up. I asked for Samahan but all I got was blank stares. Turns out they have a policy of not giving any medicine (even Ayurvedic) to customers "because they might be allergic", so make sure you pack an emergency kit if you make the mistake of booking this hotel. The staff is light years away from the neighboring Cinnamon Bentota Beach where everyone has been trained to the highest standards. It feels like the management doesn't treat the staff very well and it then shows to the guests. The saddest part is that the Ceysands staff compensation is probably linked to the reviews they get: they actively go around begging for positive reviews and to be mentioned by name. They have a "guest relations" manager whose name is supposedly Maheshani. She approached me over WhatsApp after we checked in but after that went completely silent. The name is misspelled as "Guest Realtions at nH" which made me wonder if it's a scam after all. It wasn't, she had just gone on leave and was unreachable. It was a series of disappointing encounters in a hotel that must have been "Deluxe" 25 years ago.
- BHARAT (1/5): We had booked a superior ocen view king room and were offered a further upgrade to their best room. The photos speak for - The gardens, pool, river and proximity to the beach. The room was extremely dated. The ceiling tiles were leaking of rain water, the bathroom drain was blocked, fan regulator broken, hair dryer broken.
- BeatrizF (8/5): Great hotel to relax by the beach at the end of your road trip in Sri Lanka - Great breakfast, very comfy beds, extremely helpful staff Some of the facilities would need some renovation
- ASEEM (8/5): -
- Srivastava (8/5): Nice, but slightly inconvenient due to very late check in - Its located is stunning and the ferry ride from the reception to the main hotel was vv different setup, loved it. I didn’t like how long they waited us for checkin. And early checkin is feasible only if you pay extra. If a room is anyway available, why do they want us to pay extra for early checkin, I simply don’t get it. We were too tired, had a very long day of travel and seriously felt very disappointed on how long it took for them to give us the room.
- Natalie (1/5): The Cockroach Hotel - Nothing. The best part was leaving this place. Staff on arrival unfriendly and you are made to wait for a boat ride to cross a river which is a gimmick because there is an access road which goes to the hotel by car! Hotel is filthy, cockroaches everywhere, in the bedroom, coming out of the kitchen, in the dining hall. We didn't eat for our two day stay here because it seemed very unsafe. Other members in our group who did eat got bad Timmy's unsurprisingly. The whole place is old, musty, damp, filthy. The staff are unorganised, and their systems are old. Everything takes far too long. Pictures on booking.com must have been taken when the place was new because it doesn't represent what is there now. The pool area stinks. Also my son ordered a chocolate milkshake, I asked if there were nuts in it as he has a nut allergy. They told me there were no nuts. When it arrived I checked it and it tasted like hazelnut so I asked again... They said no nuts, but I still asked further what was it made with. They said NUTELLA... Then I told them it was made with hazelnuts and they told me that there are no nuts in Nutella. Luckily I was on the ball otherwise we would have had a disaster. Another thing... The hallways stink, and they try to mask it with cinnamon incense but it just makes it smell worse. In our bedroom we found an eaten lollipop in our bed so wonder whether they even clean the bedsheets?! The main toilets were filthy, and stank. Walkways were dangerously slippery. My kids now refer to this place as "The Cockroach Hotel" Honestly just don't go to this hotel. Pay for something better.
- Heike (6/5): War ok, aber brauche ich nicht nochmal - Die Zimmer zur Flussseite waren gut ausgestattet und sauber Der Andrang am Wochenende. Es war extrem laut am Pool wegen einer Gruppe, die dort scheinbar einen Workshop mit Spielchen hatte. Abends in der Bar telefonierte jeder laut mit Handy über Facetime. Absolut unmöglich Einmal musste ich über 40 min warten um wieder mit dem Boot zurückzukommen, da nur 1 kleines Boot da war.
- Latesh (9/5): -
- Prathap (10/5): A gem tucked in-between a river and the sea. - The location was perfect with the river on one side and the sea on the other. The staff were very welcoming, starting from the reception we got on arrival, to our waiter Thanusha at the Siam Pearl Restaurant, and the personal and pleasant service provided by Kasun, who kept a personal eye on our housekeeping needs. The breakfast and dinner buffets at the Cafe Bem, the riverside terrace restaurant were excellent. Easy access to the clean Bentota beach, and to nearby sights by tuktuk available at the beach entrance (closed after 8 pm), or from the lounge across the river that had ferry services after 8 pm, meant that we had a secluded resort that was, yet accessible. The place was clean and well-maintained. There are many water-sports on offer all along the river and the beach walks were really enjoyable. We thoroughly enjoyed our stay and look forward to returning soon. The pool towels are stored on the opposite side of the pool from the changing rooms. This is an inconvenience.
- Tim (8/5): -
- Kampani (10/5): -
- Kampani (10/5): -
- Christelle (8/5): Bel endroit - L'emplacement incroyable entre la lagune et l'océan La piscine immense et très belle L'odeur d'humidité dans la chambre (odeur du linge de lit) La baie vitrée de la chambre pour accéder au balcon coulisse difficilement. Maintenance générale de l'hôtel ( 1 ascenseur sur les 2 ne fonctionne pas, film opaque qui se décolle dans la douche...)
- Surendran (10/5): -
- Trishik (1/5): Total waste of money… i would rate it zero if it was possible.. had the worst experience of my life here.. - The location was good .. by the river and had a beach access .. The service was horrendous.. There was no communication regarding the restaurant timings or anything.. room service was abysmal.. majority of items on the menu were unavailable.. ordering drinks was another headache.. bar service was denied .. beer stocks were apparently over .. no hookah available reason being the hookahs were damaged( all of them) and they didnt bother to get them fixed and just casually saying that they cant do anything .. they did give us an upgrade to suite rooms after complaining but that didnt help in any way.. the suite rooms air conditioning barely functioned and basic amenities like water bottles were not given inspite of asking about a number of times repeatedly.
- Gautam (6/5): - Great property but unfortunately lacking finnesse with staff and activities. Eg. Kids have a daily program but it was never on time or even never happened
- ROSANNE (10/5): -
- karen (9/5): Friendly relaxing stay, would come back. - Pool area amazing, biggest pool I’ve seen. Spotlessly clean and all pool staff friendly and super helpful. Big shout out to the pool bar, waiters and towel/sunbed assistants. Meals were on a buffet basis, massive choice and well prepared, tasty and wholesome. Our room overlooked the sea, so we could relax and listen to the sound of the waves. Good AC in corridor, room and all public areas. Bathroom large, plenty of hot water. The gardens and areas around the hotel had lovely fish ponds, seated areas, felt very relaxed. We loved the boat across the river access to the hotel which runs 24/7, felt quite special. Couldn’t say enough for the staff, they were exceptional. Handle on outside of patio door, nearly trapped myself on the balcony. Nothing else.
- Eugene De Royston (7/5): À éviter - The only best part of the property was swimming pool. Apart from that nothing good. Staff were very professional and helpful. Location, each time you have to take a motor boat to go to town (which is available and free 24/24). Very old hotel. In room dining prices are very high compared to international chain hotels in colombo (capital).
- Oksana (10/5): Все чудово рекомендую!!! - прекрасні сніданки великий асортимент прибирали щодня дружний персонал
- Umme Hani (8/5): -
- Gulwadi (3/5): -
- Solomon Jude (9/5): - Very large pool, close to the beach. Sandwiched beteen the river and the beach.
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