Bahia Principe Grand Turquesa - All Inclusive

Location: Carr. El Macao - Arena Gorda, Punta Cana, La Altagracia, 23000, Punta Cana, DO

Star Rating: 3 Stars

Property Type: property

About this Property

Important Information

Policies

Check-in: 12:00 PM - 03:00 PM

Check-out: 12:00 PM

Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Full-service spa
• Fitness facilities
• Nature reserve
• Free beach shuttle
• Free bicycles on site
• Arcade/game room
• Electric car charging station
• Health club
• Nightclub
• Boat tours on site
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Sauna
• Concierge service
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Golfing nearby
• Arcade/game room
• Free breakfast
• Health club
• Nightclub
• Free newspapers in lobby
• Full-service spa
• Smoke-free property
• Pool umbrellas
• Grocery/convenience store
• Tours/ticket assistance
• Waterslide
• Snack bar/deli
• Free bicycles on site
• Basketball on site
• Miniature golf on site
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Volleyball on site
• Free self parking
• Segway rental/tour on site
• Airport transportation - pickup (surcharge)
• Free water park access
• Free beach shuttle
• Beach umbrellas
• Beach sun loungers
• Pool sun loungers
• Beach towels
• Beach volleyball on site
• Boat tours on site
• Free buffet breakfast
• Electric car charging station
• Water dispenser
• Nature reserve
• Banquet hall
• LED light bulbs
• Recycling
• Eco-friendly cleaning products used
• Fishing nearby
• Swimming nearby
• Water sports equipment
• Bicycle parking available

Rooms Available

• Junior Suite (Superior)

  1 King Bed OR 2 Twin Beds

  463-sq-foot soundproofed room, balcony with garden views

  
  

  Layout - Separate sitting area

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, free minibar items, room service (limited hours), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Recycling bin and LED light bulbs

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Restaurant dining guide

• Junior Suite (Superior)

  1 King Bed OR 2 Twin Beds

  463-sq-foot soundproofed room, balcony with garden views

  
  

  Layout - Separate sitting area

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, free minibar items, room service (limited hours), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Recycling bin and LED light bulbs

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Restaurant dining guide

• Junior Suite (Superior)

  1 King Bed OR 2 Twin Beds

  463-sq-foot soundproofed room, balcony with garden views

  
  

  Layout - Separate sitting area

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, free minibar items, room service (limited hours), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Recycling bin and LED light bulbs

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Restaurant dining guide

• Junior Suite (Superior)

  1 King Bed OR 2 Twin Beds

  463-sq-foot soundproofed room, balcony with garden views

  
  

  Layout - Separate sitting area

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, free minibar items, room service (limited hours), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Recycling bin and LED light bulbs

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Restaurant dining guide

• Junior Suite (Superior)

  1 King Bed

  463-sq-foot soundproofed room with a balcony

  
  

  Layout - Separate sitting area

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, free minibar items, room service (limited hours), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Recycling bin and LED light bulbs

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Restaurant dining guide

Guest Reviews

• Iraci (7/5): Foi bom. - Alguns funcionários eram muito simpáticos. Comida tinha bastante variedade . Os dois restaurantes cortesia o grill e o italiano foram excelentes. Pessoal da limpeza e manutenção bem prestativos. Piscinas boas só no último dia achei um pouco suja. Equipe de animação muito boa. No geral foi bom. Sobremesa poucas opções. Quarto bem antigo no início estava com cheiro de mofo , armários empoeirados , paredes do banheiro e chão parecem encardidos. Praia não gostei muito devido sargaço.
• Elba (10/5): Espectacular volveré nuevamente - El servicio la gente que nos atendió súper especiales mucho respeto y tengo que recalcar la barra del lobby el personal es único en especial Yocy Elizabeth y Manuel Me gustó todo
• giraudo (7/5): -
• Catherine (9/5): Beau séjour - Site tranquille tout accessible, propre. Spectacle s au lobby certains fabuleux. Belle grande chambre. Près du Bahia Village. Loin de la plage. Il faut prendre le petit train. Besoin de rafraîchir les chambres, rideaux, meubles.
• Gabriela (9/5): Great. - The service and the food The sheets smelled funky. Only one à la carte dinner. Then we had to use the buffet for the rest of our stay, but it was really good.
• Larissa (10/5): -
• Deivis (9/5): - Las atenciones en los restaurantes, servicio excelente. Tuve un problema con mi reserva en el Bahia Principe Explore Turquesa. Detalles del caso: La reserva indicó por error dos bebés, cuando en realidad viajaba con mis hijas de 12 y 8 años. Al llegar, este error provocó confusión y resultó en un cargo adicional que tuve que pagar. Además, llegue a las 3:30 pm y permanecí 1 hora 45 minutos en recepción sin recibir una respuesta clara. Solicito amablemente que se revise este caso y proporcione una solución adecuada, considerando que el error no fue intencional y afectó directamente mi experiencia como cliente.
• Letizia (8/5): Avis Gran Bahia explore Turquesa avril 2026 - Personnel accueillant. Possibilité de profiter des infrastructures de l'aile Punta Cana (piscines, bars...), mer à proximité... piscine propre et les extérieurs aussi. Bcp d'animations. Chambre dans son jus qui a grandement besoin d'1 coup de neuf. Ça sentait très fort l'humidité. 2 prises qui fonctionnaient sur 3. Pas super propre dans la salle de bain et pas de pression dans la douche ni la douchette. Très peu d'éclairage dans la chambre. Le complexe Turquesa est assez vetuste.
• Sarah (3/5): No vale la pena - La playa No suministraron suficientes informaciones al momento del alojamiento, no tienes actividades para niños ni adulto de noche
• Sebastian joaquin (9/5): -
• Youssef (1/5): - Nothing They gave us expiered food we all had stomach issues with the food.
• Ms Chyn (10/5): Bahia made me had one of the best birthdays ever. - I did an upgrade for a room with a 'step up' (pool access at my door). The room was amazing, lighting was good, bathroom was clean, the constant checks from the staff to ensure I was okay. This trip was for my birthday, and I went to breakfast and came back and saw my door labelled 'Happy Birthday' my room had champagne and fruits. Constant restocking of my fridge was another stellar moment. I really enjoyed my time there. Oh lorddddtttttt the water in the pool by my room was cold, but I get it' lol.
• Mauricio Antonio (10/5): - Gostamos muito do atendimentos, as comidas são maravilhosas, as apresentações e shows são fantásticos, as equipe de entretenimento são maravilhosas. Gostamos de tudo. Horário do Check-out poderia ser mais tarde, pois a maioria dos voos são a noite.
• mandy (9/5): Super séjour, bonne ambiance - Sympathie du personnel et leur disponibilité Proximité avec d’autre complexe et possibilité d’accéder à ses derniers Peu de personnel parle anglais difficulté de communication
• Andres Mauricio (10/5): Maravillosa - La comida deliciosa, las actividades me gustaron mucho, excelente servicio Demasiados mosquitos, no podia uno quedarse un momento en el loving por los zancudos
• Johannes (9/5): - Tolle Anlage, sehr gutes Essen
• Wojciechowicz (10/5): -
• Jazmin (10/5): -
• Ritter (8/5): -
• manuel neftali (10/5): -
• Isaurys Massiel (10/5): Muy bueno - Buen servicio de los empleados Las habitaciones y la discoteca. Solo tocaban música americana
• Maria jimena (10/5): -
• E6034BQmarka (10/5): A large resort - The good is food is great. Beach is nice and weather was good. The resort is large. You can walk to beach in 12 min or take trolly. Need to get chais by six in morning. We did have so issue with room as we needed 2 beds. The couch is not a bed. We did get changed on third day. Overall stay was good but just two large for me. One of the shows required reservation and a fee
• Cynthia (10/5): Descanso total - Muy completo, bien cuidado y limpio Que no dejen entrar a los buses de recogida de los tour ( Externos) para fomentar la compra de tours dentro del hotel pero a un mayor precio.
• Foodiemuch15 (8/5): pretty good but ads are little misleading - Hotel complex is massive, this hotel is 20-25 min walk to the beach which we didnt know. sadly we also didnt have access to some of the a la carte restaurants.. the rooms are relatively clean but need deep clean and upgrade. servers and staff all friendly. overall a fun time
• Jpg (10/5): - La variedad de comidas y opciones de restaurantes, la diversión para los niños diversas piscinas y amabilidad del personal. Se demoraban un poco en servir los bebestibles a la hora de la cena y podrían haber mas días de elección de cena en otros restaurantes, no solo 3 oportunidades.
• SBW253 (8/5): Quiet, Comfortable Say with a Few Things to Know - We made a quick change to this resort after our Cuban holiday was cancelled due to recent world events. We were not disappointed—quite the opposite. The resort turned out to be quite nice. The only notable issue was the water temperature in our room in Block 51, which was consistently scalding hot. It required running the sink or bath on full cold for a few minutes before the water became bearable. Aside from that, the room itself was comfortable, clean, and spacious for two people. Before booking, it’s worth noting that beach access requires taking the shuttle, which is about a 15-minute ride. We attempted to visit the beach twice, but unfortunately there were no lounge chairs available either time. We ended up retreating to one of the quiet and comfortable pool areas, which worked out just fine. If you’re planning a beach day, it’s best to go very early. One highlight at the beach was the burger “food truck,” which was efficient and served great food. We also really enjoyed the jacuzzi pool area. It was noticeably quieter and more adult-oriented, and conveniently located just outside our block. In general, there weren’t many children during our stay, which made the atmosphere especially peaceful for two older adults. We especially loved the Asian à la carte restaurant adjacent to the buffet. The meal and the service were excellent. One final note: during the day there are sales representatives in the lobby promoting timeshare or vacation package deals (separate from the travel booking companies). They may approach you with their pitch, but we did not find them overly pushy—just something to be aware of. Overall, it was a quiet and relaxing trip, and we definitely plan on returning.
• P5859UEpatriced (10/5): Ms Gray is amazing - Have Ms. Gray train the new employees so that it will always be Five star service
• Edgardo (10/5): - Espectacular Todo lindo
• Carina Suaning Breitenbauch (10/5): -
• TashLB (10/5): Excellent, we'll come again! - I stayed in the Turquesa for ten nights. Yes, the rooms are very very dated but the mattress was new, the pillows excellent. The shower was great, no issues with water temperature. Great balcony. Staff kept the room impeccably clean. I spilled water, used a white towel to clean it up, towel stayed white. Minibar filled regularly. Our room had a door locking issue night one, it was fixed in under thirty minutes. That's incredible service from maintenance in a resort this size. Good air conditioning. There is a ton of entertainment at the pools, lobby, theatre. Live music was always our favourite. The beach is outstanding here. Gorgeous sunrises. We were always able to find a chair with the help of staff in yellow shirts on the beach, any time of day. Many swimming pools to choose from. The Turquesa pool is by far the quietest which is really nice. Always many chairs available and towels available. The towel hut by the beach seemed to run out of towels often. We did the lunch buffet by the beach daily, great salad bar options. Went to the Rodizo, Greek, Tex Mex and Fish Market a la carte restaurants. Fish market was outstanding. Tex Mex was way too much food but it was good. Order for one and share. Rodizo and Greek also great. The food truck is open really late and by the beach also, but it's all fried food (fries, wings, burgers, hotdogs, mozzarella sticks, onion rings, sweet potato fries) good but only ate there once. The wings are huge and really excellent. Our dinner buffet was good, particularly the fresh grilled fish, pichana beef and chicken. Good vegan section with tofu on it daily. Lots of fruit which staff would even provide us to go to the beach for snack. I enjoyed having plantain and cassava almost daily. It's a 15 minute leisurely walk to the beach which is quite enjoyable. Love stopping to look at the wildlife in the mangroves daily. The shuttle runs from 6am to 3am daily, 21 hours a day! We never waited more than two minutes for a shuttle and it was usually always right there. Shuttle drivers have great personalities. The Turquesa is also nicely located by the market area stores, theatre for larger shows, spa, mini golf, casino, disco, etc. Grounds are kept very nicely and clean, we always saw at ton of staff working on the property. This was a wonderful vacation. I would come back. It was exceptional value for money. Thank you to the hard-working staff who made our vacation fantastic.
• Q749ZQnicolep (6/5): LOUD resort, food ok, beach very nice - Overall an “ok” place to stay - but if you’re with a young family or prefer a quieter vacation this is not the spot for you. The good: Friendly and hard working staff Nice main pool Beach is gorgeous Very nice buffet meal on Valentine’s Day, and staff did a nice job decorating. Seafood ala carts is great food A/C worked well in our rooms Shuttle to the beach is quick The not so good: We were told our room was 2 queens- however by North American standard they’re definitely doubles not queens. Barely saw any bugs but you will get bites. Bring bug spray, Benadryl and hydrocortisone cream as they are super itchy. This resort is constantly pumping loud party music from 10 a.m. to 11 p.m. at the main pool/ lobby area. If you go to bed prior to 11:30 p.m. don’t let them put you in a room anywhere near the lobby- the music is very loud and there’s no drowning it out. Food is “ok” but if you like your food seasoned you’ll haveto do it yourself at the table with the salt and pepper shakers. Seems like they don’t have enough staff in the buffet, those that are there work very hard but the hotel should put more people in there for serving drinks / coffee etc. Do not use the bathrooms in the buffet building - they are absolutely disgusting for some reason. Smelled so bad I gagged and needed to leave and use the lobby bathroom. Several people in our group commented the same - managers if you’re listening FIX THIS… it’s gross!
• F1108PJrachela (2/5): English speaking guests NOT WELCOME! - The resort spoke absolutely no English. 99% of guests spoke Spanish. All communication, music and entertainment was in Spanish. 99% of the employees did not understand English. The bartenders were not trained and had no idea how to make drinks unless it came out of a machine. The buffet never changed and all food was cold and over cooked. If you only speak English you don’t want to stay at any of the Bahia Principe properties!! The beach is absolutely beautiful, but for the number of guest it serves, it is not accessible. Unless you get to the beach at 8am in the morning and you don’t mind sitting on top of other guests, You can’t use this beautiful beach!!! I have never been to a resort that limits your use of specialty restaurants and gives you no option to upgrade. I TRAVEL ALL OVER THE WORLD AND HAVE NEVER FELT SO ISOLATED!
• Awais Ahmad (6/5): No experience just facilities - Location overall property Moldy room, smudged looking glass, dirty cushion, one plug to either make coffee or charge phone, no sound proofing, due to connecting room was up cause of baby crying next door, in room Jacuzzi not working, fan cranking, TV on the table in front of the mirror, small beds, no care for dietary concerns, hard pitch to sell membership, often out of towel at pool side, often out of only handfull of vegi option at pool side, staff expression is that of govt. Institution, at time rude might just be language barrier hardly some people speak english, buffet manager told us on inquiry that no fish today only Italian manu go try snack bar later we visited and found 3 fish dishes, no speciality virgin drinks, they dont even understand virgin, no 0 alcohol beer which is pretty standard now, vendors selling stuff everywhere. Shared this with person selling membership told us cause you staying at the cheap option i was so dumbfounded for that. So you can add insult to the list.
• V2577IZmatthewc (10/5): Relaxing. Energizing. Enjoyable. Quality vacation destination. - BP Grand Turquesa in mid Jan 2026 was amazing! Resort staff were professional & courteous. The buffet & à la carte delicious & fresh, & the staff provided excellent service. I will definitely be returning in the near future.
• carolina (6/5): No vale lo que pagás - La playa y las piscinas de la playa son muy lindas, desde ya que si queres reposeras te tenes que levantar temprano y "reservar" con algún elemento ya que por mas que no se puede, lo hace todo el mundo y cuando llegas a las 10 AM no encontras ni una disponible. Fila para todo, los baños de las piscinas, restaurants o buffets siempre sucios, llenos de gente y sin algún insumo (papel, jabón, etc). Una noche mi hija se descompuso y nos tuvieron esperando sábanas de repuesto por 3 horas, la explicación del gerente de turno fue que NO TENÍAN MAS SABANAS DISPONIBLES EN TODO EL HOTEL, un desastre, pagamos USD 400 la noche y esas eran las respuestas. El personal para nada amable, todos con actitud, no volvería.
• Trek31040304395 (10/5): A must visit - A perfect sun destination where you can enjoy every minute of your vacation! Highly recommended
• Rajesh (10/5): -
• jasonkO3717JO (6/5): Relaxing but Frontline Lobby and Timeshare harassment spoilt it - As this was our first time in Punta Cana, we wanted to stay with a familiar chain. We have been customers of Bahia Principe Tuulum over the past 10 years and have also found our stays to be pleasurable. There are no direct flights from Vancouver. So getting there is a day+. Leaving 10:30pm to Toronto 6am. Layover for 3 hours then in Punta Cana 3:30 pm and Bahia resort area 5:30. Our Westjet Vacation package included transport to and from the resort. Therefor, if this is what you have or if you prebooked transportation, do not get lured by the hostess after your bag scan. Then will say they are the transportation but take you to the sight seeing counters. Instead walk straight out and all the transportation representatives are in the lobby. Once we arrived at the Bahia Complex, we were taken back by the sheer size of the resort. There is Turquesa, Punta Cana, Acquamarine, Barvia, Ambar, Fantasia. Talk more about the differences later in this review. As other reviewers have noted, the check in staff are cold. Not on person greeted us with a welcome or a smile. Instead it was, "checking in? what is your name?" Followed by, here are all the rules. The person that tended to us offered to upgrade us to the Ambar for 900 USD. We asked what the difference was and basically you had access to all the restaurants, rather than the 3 included in the package and newer rooms. We declined. Every question we posed after had a curt reply, Ending with You can only eat here and there, here's you band. To the BP management, this has to change, The lobby staff is customers first impression of your business. As such, first impressions matter the most. They project the appear of not wanting to be there. And yes, this was throughout the 9 days. Rooms are getting dated and is in need of a desperate refresh. The lights in the room are dim, I mean dark. We called the hotel concierge, tried to explain in Spanish and again, the mannerism was very curt. That said, they sent up maintenance he said he couldn't do anything about it. I called back down to ask if they could bring up another floor lamp. Answer was no. A bit about the complex. The Turquesa is the furthest from the beach. About a 10 minute brisk walk or 4 minutes jumping on the trolleys. The resort is much quieter and calm. The pool was rarely busy. As such, finding a pool lounge was easy and access to the pool bar was a breeze (rarely a line up). There was always activities and entertainment to keep things interesting. They served poolside lunch. which was such a treat. Lastly, to Bahia Principe. I can understand that you are trying to elevate customer experience by offering Privilege club Membership (timeshare). We were approached on the second day, attended the 45 minute session but turned it down. 2-3 times everyday, someone approached us about joining. Your clients are there to relax and enjoy their vacation, not to be harassed.
• Juan (8/5): -
• Marco (8/5): Great stay! Plenty to do. We had a great time. - Beach, Buffet Restaurant Some of the staff was plain rude.
• Aileen (8/5): Mucho por mejorar en habitaciones y servicio - El alojamiento en general está bien: buena comida y áreas comunes agradables. El resort tiene buen potencial, pero necesita mejoras urgentes. Las habitaciones están bastante obsoletas: mobiliario viejo, poca iluminación y detalles que reflejan falta de mantenimiento. Además, el servicio en el buffet fue decepcionante; tiempos de espera largos y atención al cliente deficiente.
• luisym2026 (8/5): N/A - On the beach the salesman’s don't let you be in peace and you find very few umbrellas. The experience was really good but you have to stop selling anythings for one to enjoy on the beach
• Karen (10/5): -
• Camilasantos13 (10/5): Loved our New Year’s stay - I want to give a huge shout-out to the staff at this resort. They were absolutely amazing, so energetic, always smiling, dancing, and genuinely helpful. You could really feel their positive energy everywhere. The cleanliness of the resort truly stood out. Everywhere we looked, someone was cleaning or fixing something. The bathrooms near the pools, close to the beach, and throughout the resort were always spotless. This is especially impressive considering how many guests there were and how large the resort is. We stayed at Turquesa, and I just want to add a small heads up for anyone with mobility issues. The buildings do not have elevators, only stairs, although there are rooms available on the ground floor. It is not an issue if you are comfortable walking, but it is something good to know in advance. The room itself was comfortable, and the bed was great. That said, the room is a bit outdated, and you can clearly see that some things could be refreshed or fixed. However, this did not bother us at all. It was a minor detail and did not affect our stay in any way. Speaking of size, the resort is huge, but there is always something to do. We spent New Year’s Eve there, and the celebration was incredible. It was a huge party and so much fun. The only small downside was the VIP area, which felt a bit too exclusive. It did not bother me much, but I do think it could have been more equal so everyone could enjoy the experience the same way. Still, it was not a big deal overall. There were activities happening all the time. Salsa classes, Zumba, pool competitions, and more. Every time you looked, something fun was going on. We did not travel with kids, but we could see that there was a kids’ area and daycare, and the children seemed to absolutely love it. The food was great. Fresh, tasty, and very good considering the price. No complaints at all. Drinks and water were always available whenever we needed them, which made the experience even better. As for the beach, just a small heads up. If you want a good spot with shade, wake up early and save your space. On our first day, we did not do that and ended up without any shade. After that, we learned our lesson. Waking up early made it possible to enjoy the beach comfortably all day. We walked along the beach past several other resorts, and I can confidently say that Bahia Principe had the cleanest beach. The staff was constantly cleaning it, and it was spotless. No complaints at all. Overall, we had an amazing time, and it was the perfect way to start the New Year. I cannot wait to come back, next time with my whole family.
• Riccardo (8/5): Rilassante - Posizione e servizi A volte nei ristoranti servizio non proprio eccellente ma Comunque apprezzabile l’impegno e la pazienza nel gestire tante persone
• ANGELICA (10/5): Excelente estadía - TODO !!! TODO NOS GUSTÓ !!!
• A9331NFrosem (2/5): Horrible expierience - This was the by far the most horrible experience I had in any resort do not go here if you want your well being me and my family just came back yesterday my daughter and my niece both fell sick due to dusty and dirty rooms the food was below average the service was horrible and the bathrooms leaked on us and no one cared to fix it they ruined our family vacation
• Claudio (1/5): Mal - Nada La habitación y que no pude reservar en los restaurante
• Marin Ramos (5/5): None - Nice place. Before to enter the hotel premises, the road to get there was really in poor condition. Very limited local music and no dancing places with the local music. Not for Local Caribbean people. I was really bored for 4 nights stay. Taxis are charging very expensive rates for short distances like Downtown. Once you are out of hotel property local people trying to cheat on you!
• JasonfromNC (8/5): The Great "Not So" All-Inclusive - OVERVIEW Overall, the property was good and I would recommend it. The price was good and you could always find something to eat. The staff is decent, but the property was amazing. The beach was nice and well kept. I have stayed at a dozen or so properties and the benchmark resort is Sandals. Everything is included…absolutely everything. This resort had many offerings that came with an additional fee, even the food. There were no blended drinks on the property. They did offer mixed drinks, but anything with a banana, milk, or such did not exist. Many of the drinks I love paired fruit with liquor so that was disappointing. Make sure you bring a white (or at least light) outfit for the white party. All drinks are served in eight-ounce cups. If you want something larger, you would have to bring your own. Bring sunscreen and bug spray. Make your a la carte reservations well in advance. Bring plenty of fives and ones for tips. We always had hot water and air conditioning in our rooms. We had no issues at all with check in or check out. This is a good property to visit. AIRPORT TRANSPORTATION Airport transportation is rarely included. (Sandals does shuttle their guests to and from the airport). I chose a company called Dominican Quest. There were fantastic and about half the cost of their competitors. I paid 60 USD for a round trip transfer for three of us. My flight was delayed by a day. I called the number in my email and they said “No Problem”. I had a new itinerary in my email within minutes. There was a guy standing with a sign that had my name on it at the airport. The driver showed up less than ten minutes later. The drive was about a half hour. I would highly recommend this company for airport transfers. THE RESORT The Bahia Principe is broken up into six separate resorts, all connecting: The Turquesa, the Aquamarine, the Ambar, the Esmerelda, the Fantasia, and Punta Cana. Punta Cana is the main resort that ties all the others together. At one end is a large pool and the beach. On one side, both Aquamarine and Ambar reside. These two are adults only. As a resident of Turquesa, you may NOT use any of the amenities at these two properties. They are geared to the quieter crowd who wants to get away from the partying and screaming kids. As we walked through, it was very beautiful, but quiet. On the other side of Punta Cana lie Fantasia and Esmerelda. These are definitely resorts created for families with younger children. The buildings look like circus tents and the center pool is a water park. There were tons of young families enjoying the amenities. As a resident of Turquesa, we were not allowed access to these areas either. Punta Cana is the “Everyone’s Welcome” spot. The pool by the ocean is where you would go if you came for fun. There is always music and always a crowd. The Turquesa is located at the opposite end of Punta Cana from the beach. It is a good ten-minute walk from Turquesa to the beach. However, Turquesa was my favorite of the six resorts. It was a good mix of the “Fun Crowd” without it being overrun by young ones. There was always a chair and music played most of the day. If I were to go back, Turquesa would be where I would choose. THE FOOD There is a main buffet in each of the six resorts. You are NOT allowed in any of the other buffets except for the one you reside. The one at Turquesa is called Las Dalias. The food was good and some nights excellent. There were always plenty of choices so there was always something we liked. There was a “Food Truck” called La Isla by the beach which served food like hamburgers, fries, chicken wings, and other finger foods. This was our least favorite. It’s only redeeming quality is that there was an ice cream machine. I love floats so I could get a cup of ice cream and a cup of Pepsi and enjoy. There was also a “Snack Restaurant inside of Turquesa that served very similar food as La Isla called Los Corales. Honestly, I was so disappointed with La Isla that I did not try Los Corales. My boys did say it was a bit better, but decided on the buffet for all our meals. You are allotted one “A La Carte” restaurant for every three nights of stay. We chose the steakhouse, Flame, and the Japanese Restaurant Maiko. Flame was the biggest let down. There was one type of steak on the menu, the New York Strip. The other options were BBQ Chicken, Grilled Salmon, BBQ Pork Ribs, or the Beef Brisket. My son got the salmon, my other son got the steak, and I opted for the brisket. The steak was one tough piece of beef. My brisket was so fatty that literally 2/3rds of it had to be tossed. The best of the three seemed to be the salmon, but I do not like seafood. There were other steaks available…for a price. Lobster was 85 USD, a T-bone was 42 USD, a Porterhouse was 55 USD, and a Tomahawk was an additional 85 USD. This was one night we wished that we chose to eat at the buffet. Maiko was a bit better. We chose Teppanyaki rather than a la carte. I have been to these shows at other resorts and it is neat to see them juggle knives and spatulas. This was nothing like that. The chefs merely fry the meat in front of you. There is absolutely zero entertainment value in choosing Teppanyaki rather than a la carte. The food was good, but wow did it take a long time. Hindsight, I would have chosen the a la carte or the buffet. I was not able to try the other restaurants as I only booked eight days. THE NIGHTLIFE There were nightly shows to watch. Our favorite was the “White Party”. Plan accordingly. It is a party that usually starts at 9pm and lasts for several hours. This one happened only to be two hours, at best. There is a lot of dancing and drinking. It is so much fun, but seemed too short. Right when everyone was on the dance floor, having a good time, the music stopped and lights came on. The rest of the shows were good, but not great. There is one show called “The Dominican Show” that was an extra 12 USD per person. There was no other show but this one on that particular night. The attendance was low and hardly anyone stayed to the end. The best place to gather was a spot called “The Terrace” in the Punta Cana resort near the lobby area. Music and dancing every night. The second spot would be the sports bar in the Village. Most nights this was dead, but two of the nights it had a good crowd of people. There is a Bachata dance club right next door to the pub that starts at 11:30 pm. It has loud music and depending on the group of travelers at the resort, may be a good spot to dance. We found that dancing was good on only one of the nights of our stay, but again, it depends on the crowd. The LED party was music with staff members dancing with LED lights attached to them. No one else danced. The circus was okay. Many nights, there were singers and saxophone players in the lobbies. Most of the people who attend these places are those who want to be entertained but not participate. I love to dance and would migrate to the place that had the best dancing. THE POOL Grand Turquesa has a great pool with hardly any visitors. The most I ever saw in the pool was maybe 25 people at one time. I absolutely loved it. There was always a chair available and there were plenty of grass umbrellas you could escape the sun. The two pools at Punta Cana was always busier with a more active crowd. However, the pool at the beach housed those who wanted it loud and exciting. There was always something going on at this pool. I visited this pool a few times, but always went back to Turquesa just because it got too busy for me. The pools did close at 6pm with no night swimming. There was a jacuzzi pool at the Turquesa that I never saw any person use. It is not heated, just a Jacuzzi. THE ACTIVITIES Bahia Principe had many things to do, but most had an additional charge. There was a surf “Wave Rider” that would have been fun if it weren’t for the extra charge. The Miniature Golf course was made of cement so it was darn near impossible to get the ball in the hole. There were tennis courts available to reserve for either tennis or Pickleball. The gym in Punta Cana was way too small. You could fit maybe thirty-five people in that small building for thousands of guests. The Luxury properties of Ambar and Aquamarine had their own gym which looked much, much nicer. There was a “Game Room” at the Turquesa, but it was simply a field cleared of vegetation with 50 gallon drums and other random objects. I have no idea what that was about. Another disappointment is there was one beach volleyball court for MANY people. It was always full. They really need no less than four for a resort of that size. THE BARS There was no shortage of bars. You could find one at just about anywhere on the resort. The alcohol was watered down, of course. I don’t drink alcohol at all back home, but I could somehow put down seven mixed drinks without feeling any effects. The one thing that I did not like is they had no mixed drinks. I love Bahama Mamas and other tropical blended drinks, but the bars did not have fruit and most did not have blenders at all. There were a couple of drinks they did well and so they were pushed a lot: the Mojito, the Pina Colada, and the Blue Hawaiian. There were actually very tasty, but again had little effect. Tip if you want the drinks to continue to flow, but there is no expectancy to tip. THE SHOPS There is no shortage of shops at the Turquesa. It sits right next door to a seventh section of the resort called “The Village”. This houses the Sports Bar, the Bachata nightclub, an outdoor theater, and MANY souvenir shops. Most of these shops have the exact same thing with similar prices. It is good to look around and compare, but if it is to be found in Bahia Principe, it will be in one of these shops. I will say that the PUJ airport is seriously lacking in the souvenir area so make sure you pick something up while you are at Turquesa. There are also MANY employees trying to sell the “Premier Package” along with excursions. I was there with my two boys so I was not interested in the Premier Package. Besides, if I wanted to spend extra for the Privilege Package and the upgraded food and activities, I would have just booked Sandals. THE BEACH Bahia Principe has the best beach of the area. I walked the beach from point to point and there was not a better stretch of beach to be found. Both the beach and water were clear. There were little waves, enough to body surf but not enough that you could not swim. The best part was there was little to no seaweed in this area. If you were to walk two resorts down in either direction, the seaweed is so back that you could not swim and the beaches had it stacked almost a foot high. I was amazed at how terrible there beach was and in such a close proximity to Bahia. For some reason, we were not plagues with seaweed. However, I will warn you that there is something on that beach which cause me to break out in a terrible rash that lasted for over a week. It put giant, red rash patches on my lower legs. I walked the beach, but did not go in the water. I asked a local and they said it was the “Gegen” (/he-hen/). She looked it up on her phone and showed me a picture. I could not find “Gegen” on Google, but the picture she showed me was that of a Sand Fly. Two of us were bitten, but I must have been allergic because I was the only one who swelled up that bad. Night time was miserable. Make sure you take bug spray with you. I cannot emphasize that enough. Also, take Benadryl Gel in case one does get through.
• Trip42716486410 (8/5): All about food and assigned room. - Need more attention on things to fix first and assure to give room to customers. Not satisfied in food options provided in buffet.
• borisf371 (10/5): Great place - We have been staying in this hotel many times. Excellent service, quick response from staff. Especially, would like to commend Albania from Bahía loyalty desk. She is polite, responsive and always helpful. Thank you!
• Taveras Montero (1/5): -
• Luis (7/5): -
• Vielka (10/5): -
• de león (10/5): - La animación, el espacio de playa y la comida Todo me gustó
• Fernández (10/5): - El servicio y comodidad La diferencia que te hacen cuando quizás no pudiste dejar propina
• zacharyam (8/5): Great, but not quite a 5 ⭐ - We stayed in the Junior Suite Superior and found the room charming but very outdated. There were no convenient places to charge devices, the TV had no working channels, and the Wi-Fi barely worked in the room. Only one key card worked, and the room door needed real force to open. The room is comfortable enough but doesn’t match 5-star expectations — more like 3-star. In contrast, the Junior Suite Premium rooms looked significantly more modern and closer to 4-star quality. The pool areas were a highlight of the entire stay. The main pool near the beach had a fun, high-energy vibe, was impeccably clean, and looked freshly updated. The local pool near our building was quieter, warm, very clean, and had tons of shaded seating. The swim-up bar service was excellent — fast, friendly, and happy to fill large tumblers. Food was fine but not impressive. There was variety, but the quality felt average. Breakfast service was inconsistent; we were seated multiple times before we actually received attention. The truck restaurant had potential, but the ordering system was chaotic. Numbers weren’t picked up, some were skipped, and the flow fell apart. Still, the self-serve beer and wine was a definite plus. The standout meal was at Rodizio Las Olas, the Brazilian steakhouse. Excellent cuts of meat, attentive service, and a beautiful beachfront location. We didn’t spend time on the beach but it looked clean and well kept. The Circus Show was surprisingly great and worth making time for. The spa was very clean, and our couples massage was relaxing and a good value. The resort provides golf carts for transport, though we never figured out the schedule. Walking was easy and enjoyable, but some guests may want clearer transportation info. Check-out was smooth, and even without a late checkout, the staff let us continue using the facilities — including offering a shower before heading to the airport. Principe Village has several convenient shops. Most carry the same items, but occasionally you’ll find a different size or version by checking another shop. Overall, we had a good trip. The pools, entertainment, and dining experiences made it enjoyable, and most guests looked like they were having a great time. Our expectations were just set too high for what is advertised as a 5-star resort, particularly when it comes to the Junior Suite Superior rooms.
• Marcelo Pablo (8/5): - El personal muy amable, el lugar muy limpio El buffet ofrece la miasma comida siempre
• Margaret (10/5): - La atención. El equipo del bar.. el comedor muy amables y el equipo de entrenamiento.. excelente
• JuliusBrasil (4/5): It used to be a good resort - This is our third time in Bahia Principe. First time was in The aquamarine, second in the Bavaro (now punta cana) and this time in Turquesa). We were very disappointed with the food quality in the Las Dallias buffet. The breakfast was always the same, no nutella, the peanut butter with very bas quality and quantity (was always empty). The good point of las Dallias was the fishes that were always available. Also the lunch buffet was terrible, always something was finished and it took more than 15min to replace it (so we finished the lunch before get it). Bahia Turquesa is a children (family) hotel, so specially for breakfast should have more kids food. Another very bad change was the LasOlas restaurant opening time. To be sincere it was the decisive point to make us look for another hotel next time in Punta Cana. There is no place to have a brunch after 10am, there is no available fruits from 10am to 12:30pm and from 4pm to 7pm. This ours we have to eat junk food at the truck or los corales pool restaurant. LasOlas should be open from 10am to 6pm or put healthy options in the TheTruck Menu.
• Ester (10/5): - Os funcionários são muito solícitos e simpáticos, a comida é saborosa. A área da piscina de frente para a praia é muito animada. Um hotel pra relaxar
• Manuel (10/5): Estuvo espectacular - Me encanto su ubicaciion porque aunque no estaba cerca de la playa teniamos la discoteca y el pueblito cerca. Estaba limpio tanto los cuartos como las facilidades. Me encanto el trato que recibi en Guest Room de Sugely, en el entretenimiento de Exctania y Ramon. Me encanto Edgard en el area de maleteros y Dominga la que nos limpio el cuarto. En realidad fuwron mu atentos en todo momento. Como olvidar Fernando el bartender de la piscina.
• Franklin (8/5): - Las atenciones del personal y la gran variedad de atractivos, actividades y espacios para disfrutar. Buena comida y gran variedad de bebidas. Las habitaciones y los baños ya presentan gran deterioro, producto del tiempo de uso. Deben ser intervenidas.
• BERNAL VALENZUELA (10/5): - Lo completo del hotel Nada, todo muy bien
• Víctor (3/5): - Nada Pague un upgrade y la habitación estuvo con varias fallas, el frigobar desabastecido, las reservas son en restaurantes y horas que ellos deciden (a pesar que el upgrade era justamente para tener acceso a reservar todos los dias), no hay buses para la playa siempre y no puedes caminar porque hay lugares prohibidos y lo peor, cuando mi hijo de 4 años se intoxico no había médico y nadie nos ayudó a llegar rápido a la unica farmacia con el medicamento, la que estaba dentro del hotel, pero a 20 minutos de la recepcion. Ha sido el peor hotel de los que he visitado en punta cana y por un precio bastante mas alto en comparacion con otros hoteles donde me hospede, incluyendo al Melia.
• 750alisiac (2/5): Ia not a 5 stars hotel - Turquesa is located near a lovely beach; however, the hotel is described as 5 stars, which to me is not even 3. First of all, the room is big with plenty of space, but it was very, very dirty. The towels were ripped, I had to clean the hairdryer because it was full of sticky residue and dust, and the bedding was torn. The fridge was broken (they did replace it), but it’s clear they never properly check the rooms to ensure everything is working. Buffet: In Europe, “all-inclusive” usually means a large buffet full of variety, but here it’s quite small (remember — 5 stars!). The food was undercooked, with very limited fruit and vegetable options. Most of the staff were quite rude — until they realized you speak Spanish, and then their attitude suddenly changed. I’m not comparing the Dominican Republic with Mexico, but I am comparing it to the cheapest all-inclusive holiday I’ve ever had in Majorca — a 3-star hotel that was very clean, had lovely, friendly staff, and offered a wide range of food. Most of the tourists here are from South America, with very few from North America or Europe. Be aware of the shops near the hotel: The items sold there are mostly from Temu or Shein, but they’re priced at ten times their actual value. They clearly try to take advantage of tourists, knowing most people won’t leave the resort. If you’re a smoker, buy your cigarettes as soon as you land at duty-free — you can get 200 for about $45. Inside the resort, they sell just 60 for $33. It’s a complete rip-off and honestly a joke. Would I come back? Definitely not. For the money we paid, I’m sure we could have found much better service and quality elsewhere.
• Ruiz Castro (10/5): -
• 356amieb (2/5): Do NOT go - I am writing to express my profound disappointment regarding my recent stay at the Bahia Principe resort from October 21 to 28. Unfortunately, the experience I encountered fell significantly below the standards I have come to expect from your renowned brand. Upon our arrival with a group of 14 at approximately 3:30 PM, we were greeted with an unexpected lack of hospitality, as there was no welcome drink provided, which I believe is a customary gesture in travel, especially at a resort of your caliber. Additionally, several of our rooms were not ready upon check-in, which I found highly inconvenient. Regrettably, the quality of service did not improve throughout our stay, leading to increasing frustration. Our group, comprising four single women, was placed in building #55, which felt particularly unsafe due to the inadequate lighting and a noticeable absence of visible security personnel. This matter of safety caused unease amongst us, especially at night. Moreover, I observed a concerning disparity in guest treatment; some guests were offered complimentary massages while others, including our group, received minimal acknowledgment. Additionally, the entertainment activities were primarily conducted in Spanish, which left the English-speaking members of our group feeling sidelined and disappointed, particularly considering the expected diversity in the guest demographic at your resort. Dining during our stay posed its own set of challenges. We experienced lackluster service at meal times, and I found myself frequently having to follow up on housekeeping requests, including a request for an urgent bathroom issue that resulted in me slipping and injuring my ankle. Despite this being brought to the staff's attention, no maintenance assistance was provided, which was quite alarming. Another unsettling factor was the absence of an Air Canada representative on-site, especially in light of potential emergencies, which left us feeling unsupported. Additionally, reserving a la carte restaurants proved nearly impossible, severely hampering our overall experience. The only redeeming aspect was the quality of the buffet food, which I truly enjoyed. As our stay progressed, the situation worsened when the resort became quite crowded with local guests on Friday. It increasingly felt as though their requests were prioritized over ours, which further compounded our frustrations when we addressed the issue of the overwhelming Spanish music with no response from staff. Attempts to communicate through WhatsApp also yielded little to no engagement from your team. Furthermore, I found the pool and buffet areas to be chaotic rather than relaxing—this was particularly disappointing as we had previously enjoyed outstanding stays at other Bahia locations. Regrettably, I must also mention the poor condition of the accommodations. I encountered old, uncomfortable beds and evident issues such as leaks and black mold in the bathroom. When I attempted to maintain our privacy with a 'do not disturb' sign, I received a perplexing letter from the front desk requesting that we visit them to discuss room cleaning—this communication left us further confused. Throughout our stay, I reached out via email, expressing my concerns, but regrettably, I did not receive any acknowledgment of my messages.
• villamil (9/5): -
• Nelpida Antonia (10/5): - Excelente instalaciones, trato cordial del personal. No tengo quejas.
• Maria Angelica (10/5): - Todo super exelente no
• Q9161QNtimf (4/5): Bait and switch, BEWARE - Beware. I made a reservation on their website directly in January of 2025. That reservation apparently got canceled by someone other than myself and I was not notified of the issue or cancelation. Showed up with my family from the US to check in and was told unfortunately the reservation was canceled somehow and that I had to pay MORE than double the rate I originally booked it for because that was the days rate when I checked in. It ruined my trip, rather than enjoying my vacation I was stranded with no other option than to pay their double rate. No willingness to work or talk with me, kept getting the run around from the manager. Should be illegal to do that, not like I had an option to just turn around and go home, completely unacceptable and I was 100% taken advantage of.
• alcantara A.v4e (6/5): Regular - El Snack No Funciona Abierto, Malo es comida rápida, Debe Funcionar abierto Facilidades
• Sabina (10/5): Excelente - La buena onda del personal. Todo fue excelente. Volvería sin dudar Los shows terminan a las 11 y 11.3 arranca la discoteca hasta las 2 am. Por ahi sería lindo que los shows duren mas.
• RedShorts (10/5): Excellent stay - Just returned from a week stay at the Bahia Principe Turquesa. Overall a fantastic stay. Yes the hotel is getting dated and needs maintenance just like anything in life but it was not an issue for us. The buffet was plentiful and no one went hungry. There was always something to do. There were shows and live music everywhere. Will definitely return
• Makehappymemories08 (10/5): Love this resort - We had a wonderful time at the Bahia principe grand turquesa. The pool was refreshing, drinks were plentiful and the food was delicious. The staff was very helpful and kind. We can't wait to go back. We liked that it was a smaller less busy resort but had the option of visiting the other resorts.
• John (8/5): Bueno - SPA Las actividades
• Alberto (10/5): - Muy bueno
• filion (9/5): - La comida es muy buena y el trato del personal también y todo bien general. Que la playa estaba un poco retirada, aunque sopesa con el transporte.
• Henry (10/5): - Brazadas de florid es como recoger incidente
• Vilma I (10/5): - Our family trip of 5 (4 adults, 1 child) enjoyed every pool, every restaurant, every show, every drink, every shop. aside from the sargassum, everything was great.
• Yohanna Nashwan Hanna (4/5): - We booked double beds (I was with my daughter) when we arrive they the said it wasn’t available its Expedia’s fault. People there were very messy, people dont wait in line ,it wasn’t what we expected. Not satisfied
• De Angelis De Tupete (10/5): - El personal en general y de limpieza muy bueno La ubicación
• Genesis (9/5): - Los restaurantes de reserva Mexicano y Takara, la piscina No me gusto tanto los shows, ni el cierre de piscina tan temprano
• Nadia (10/5): - Was great, secretly planning my next adventure
• JOSE ALBERTO (6/5): PROMEDIO, debe mejorar la atencion del personal - En general bien, pero MAL Servicio del personal de resturante sobre todo los meseros, y el personal a cargo de los carritos de golf que no nos querian llevar de punot a punto. Estuvo buena la comida y el cuarto Jr Suite que nos toco estuvo bien.
• Sylvia (6/5): -
• Carlos (10/5): - Todo estuvo excelente!
• LYNN (4/5): - Property beautiful the rooms need a lot of work ! Food great staff lovely.
• Gabriela (10/5): -
• Reynaldo (8/5): - Property had many options of restaurants and amenities. The Turquesa section is however towards the front of the resort. There’s no ocean view rooms and not walkable to the beach. Transportation was nice. We upgraded to the Ambar section to be close the beach and had a swim out room. Of course it cost more. The sales folks know how to sell it.
• juan l (10/5): - El service fue exelente las comidas 5 start
• Carlos (10/5): - Staff was friendly no complaints
• Maria (8/5): - great!
• Saidin (4/5): - Mold in bathroom, water bugs in the room, Waiting for check in was hours, Everyday same food in buffet, in all restaurants you can make only 3 reservations per week, and when you go to make reservations most of restaurants are booked, unacceptable!! I will not recommend anyone to stay in this resort!!
• Liza (6/5): - Food was not good and some of the dining furniture was old and damaged. Also the showers smelled very badly due to pipes. Some room furniture was stained. Staff friendliness needs to improve . The Dominican Republican experience has fallen off a lot from what it use to be. Service, hospitality, and quality of hotels are not what it use to be.
• SANTOS (10/5): - Nos encanto el sitio definitivamente volveremos
• mary (8/5): - good place

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