Citadel Bed and Breakfast
Location: BM Road San Manuel, Palawan , Puerto Princesa City, ph
Star Rating: 2 Stars
Property Type: Bed and breakfasts
About this Property
Luxurious Rooms with Garden Views
Indulge in our air-conditioned rooms featuring a flat-screen TV, refrigerator, and a private balcony with serene garden views. Enjoy the convenience of free Wi-Fi and complimentary toiletries during your stay.
Convenient Location and Amenities
Located just 1.8 km from Robinsons Mall, Citadel Bed and Breakfast offers free private parking and an outdoor swimming pool. Explore BM Beach with a short 10-minute walk or reach Puerto Princesa Airport in 15 minutes by car. Benefit from our 24-hour front desk and airport shuttle service.
Delightful Dining Options
Savor a variety of local and Western dishes at our on-site restaurant or opt for breakfast in the comfort of your room. Unwind in our garden area or take a refreshing dip in the pool for a truly relaxing experience.
Book your stay at Citadel Bed and Breakfast now for a memorable and rejuvenating getaway.
Important Information
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Darts
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Public transport tickets
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Happy hour
- Shopping on site
- Television in common areas
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Wine release events
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double or Twin Room
1 King Bed
237-sq-foot room, balcony with garden views
Layout - Separate living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- In-room massage available
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Signature Suite
1 Queen Bed
269-sq-foot room, balcony with garden views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- In-room massage available
- Free WiFi
- Separate living room
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Signature Villa
1 Twin Bunk Bed, 1 Double Bed and 1 Queen Bed
431-sq-foot room, balcony with pool views
Layout - 3 bedrooms and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- In-room massage available
- Free WiFi
- Separate living room
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Double Room
3 Twin Bunk Beds and 1 Double Bed
431-sq-foot room, balcony with garden views
Layout - Separate living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- In-room massage available
- Free WiFi
- Separate living room
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Double Room
1 Queen Bed
237-sq-foot room, balcony with garden views
Layout - Separate living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- In-room massage available
- Free WiFi
- Separate living room
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Twin Room
Air-conditioned room with a Double bed features a balcony with garden views, flat-screen cable TV, refrigerator, electric kettle and dining area. Private bathroom includes a shower, bidet and free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
-
Family Room
Air-conditioned room with a Double Deck bed (Queen bed below and Single bed on top) features a balcony with garden views, flat-screen cable TV, refrigerator, electric kettle and dining area. Private bathroom includes a shower, bidet and free toiletries.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
-
King Room
Air-conditioned room with a King bed features a balcony with garden views, flat-screen cable TV, refrigerator, electric kettle and dining area. Private bathroom includes a shower, bidet and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
-
Queen Room
Air-conditioned room with a Queen bed features a balcony with garden views, flat-screen cable TV, refrigerator, electric kettle and dining area. Private bathroom includes a shower, bidet and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
-
Big Family Room
This air-conditioned family room features a dining area, seating area and mini-bar. It features a flat-screen cable TV, a refrigerator and an electric kettle. Their are 2 private bathrooms equipped with free toiletries.
Max Occupancy: 9 (8 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
-
Suite
The pool with a view is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The kitchenette features a refrigerator and a tea and coffee maker. This suite features a mini-bar, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
-
Villa
This villa's special feature is the pool with a view. The fully equipped kitchenette features a refrigerator, kitchenware and a tea and coffee maker. This air-conditioned villa includes a flat-screen TV with cable channels, a shared bathroom as well as a terrace with pool views. The unit offers 3 beds.
Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Wine or champagne
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Lockers
- Fire extinguisher
- Key access
Guest Reviews
- Fabrice (10/5): Séjour agréable et convivial - Petit déjeuner copieux et repas La gentillesse de Diana Le sourire et la gentillesse du personnel. Bon rapport qualité prix Chambre climatisée Emplacement spacieux Proche de l'aéroport Belle piscine ( entrenue) Coin fumeur Pourrait être amélioré : Le temps d'attente entre la commande du petit déjeuner et le service. Peut-être un système du buffet avec café, thé, céréales, lait, sucre ... ou prendre les commandes la veille de façon à mieux s'organiser A réfléchir
- Thelma (1/5): "BEWARE" of the word PAY AT THE PROPERTY DONT PAY DOUBLE! THERES A FRAUD - The location is okay.The staff they are nice and approachable, and I understand that because they do only their job (their function and duties) I have staff too at my own resort, so I totally understand them. BEWARE OF THIS. FORCING YOU TO PAY AGAIN EVEN YOU PAID ALREADY IN ADVANCE! I spoke with the owner personally that night and she insist that I did not pay yet online via booking, even I PAID ALREADY IN ADVANCE via booking.com and the lady owner she FORCING ME TO PAY DOUBLE, so beware of this. Even I explain already that booking.com when you go for booking they will not allow you to PROCEED without paying in ADVANCE online. I am the resort owner too and I am connecting with booking .com too for 14 years and I knew how the booking com is. And that night, she even showed me a FAKE message and she said is from booking.com, and I knew that's not from booking.com ,because while she showed me that, I got already message from booking.com stated that they apologized that the owner asking me again to pay in double. So, as a law student too, I have to collect all evidence and I contacted booking.com and report them that the owner is forcing me to pay again even I fully paid already in advance. Therefore, the next morning I got a txt from the hotel ,stating that I have to comeback because they are going to refund me,because that day during check out they really force me to pay, and that day I have appointment that I don't want to mess, so I PAID again even I PAID ALREADY IN ADVANCE VIA BOOKING.COM, but before I pay them ,I did an agreement that they have to refund me once they see in their account that I paid already in advance. SO be CAREFUL guys and FIGHT FOR YOUR RIGHT. Better to report and contact immediate the flat form where you booked.
- Laurent (1/5): - aucune présence, personel arrogant
- Colin (7/5): -
- Jiri (9/5): -
- Sophie (10/5): Rustig en comfortabel herbronnen - Ik hou van de rust, de locatie is een beetje buiten het centrum en toch heel dicht bij alles. De eigenares is zo vriendelijk, het voelt heel familiair. Alles wat je nodig hebt is er, het zwembad is gezellig. Ik vond het heel aangenaam.
- sanchez (5/5): - i like people was very nice I had problem with the breakfast , always is not body ,that is very bad
- Bacabac (10/5): -
- Brian (10/5): Hidden gem - Have stayed here many times in the past, apparently citadel was leased for the past 8 months to people didn't run it so well thank God the owners are back now running the place, this is my home when in Puerto and everything was perfect, this is a hidden gem lovely rooms lovely swimming pool and grounds nothing
- Lynette (4/5): i feel a little disappointment about the cleanliness of the CR but my nephew enjoyed the pool - the staff are accomodating but the CR/toilet is not clean, the blanket is smelly
- Gemma (7/5): Nice and comfy 🫶🏼 - Close to the main road Less kitchen utensils but the staff is very friendly and always offer help and assistance for every need we asked.
- Gemma (7/5): Enjoyable - Nice place Nothing
- Alicia (7/5): Good -
- Angie (5/5): Frustrating experience - The staff were very pleasant and friendly and the room was clean.. My fight was cancelled and I let them know. I want you to keep my booking as i was arriving early in the morning instead of that night. I did receive a reply acknowledging this and saying they wouldn't cancel my booking. On arrival at the property my booking had been cancelled. Even now when my stay has now been completed I am getting messages from booking.com saying I was reported by them as a no show! I did turn up and I paid for the two nights even though I only stayed the one night! I was also told that I could have breakfast in the morning and when i got up at 8:30am to have breakfast I was told they was no food left. It's not close to anything as far as food goes so if breakfast isn't an option then it's not easy to go find food. The website actually states that they can organise a shuttle they don't they told me that they didn't have one and they couldn't do it. The lack of communication is appalling.
- Rryl (7/5): Good - I’ve been contacting them for sometime now about my refund because they charged my credit card for my stay and ask me to pay in the property the full amount. They told me they will refund the amount to me as long as I have proof that booking.com charged me the full amount. Days later I sent the proof that they already charged my credit card and ask them how can I refund the amount I transferred to their account. They are not very helpful about my situation and didn’t reply as much and didn’t update me regarding the process of my refund. It’s not much amount of money but this is very inconvenient. Until now Im still waiting for their response or just update. Very disappointing
- Laurel (10/5): Budget friendly place close to airport! - Budget friendly place close to the airport! Staff was excellent!!
- Gt (8/5): Nice for an overnight stop. - Lovely pool, a little out of town but has everything you need. Fridge with cold drinks at reception was a nice touch. Cash only could be a problem for some people.
- Toni (5/5): Passable - nothing old no food far to city
- Leber (5/5): Pleasant - It’s clean Public swimming pool .
- Sonia (1/5): Horrible! - Being acquainted with the owner. The room turned out to be inhabitable as I have asthma condition due to the extensive growth of molds in bathroom walls and kitchen sink, caused my asthma attacks two of the three stayed nights, had to cancel the remaining two nights out of five but the owner did not give a refund it was not my fault the room wasn’t habitable by an asthmatic person as I am.
- Ronda (10/5): Exceptional - Beautiful room, pool and gardens, lovely staff, comfy and clean, all round perfect Just a little far out of town but tuk tuks run everywhere all the time for like a dollar or two, easy
- Michelle (3/5): Poor - Would not pick us up from the airport, because "They do not know you. " We pre arranged our airport pick up with them! This caused our group of twelve to scramble for transportation. No curtains on the bathroom ground floor window. Had to request a towel to cover the window. Staff walking by window to dry floor mats on hangers. When we checked in, I had to lock the bathroom window. The shower curtain fell on me. Every concern we have is met with, "This is under new management since October. "
- Francis (8/5): Very good -
- Chris (10/5): Exceptional - Great little oasis hotel. Highly recommend.
- Martyn (10/5): Nice and quiet spot to stay in Puerto Princesa - Nice comfortable rooms, quiet location, very friendly staff - the hotel manager, May, is always sweet and accommodating, ready to help with any requests. Loved staying here! No issues
- Chris (10/5): Exceptional - We had a great room (room 12) May is the best she was very helpful. The stay wouldn’t have been as nice without her help.
- Matthijs (8/5): Cosy and comfortable accommodation - The accommodation looks very nice and cosy with its decorations, wall paintings and a nice swimming pool. The staff are very friendly as well. Overall, good quality for the price Nothing in particular
- Treacy (9/5): Comfortable, clean, relaxing property and great value for money. - Comfortable, clean and relaxing property.
- Marabong (10/5): Exceptional -
- Mélanie (8/5): Spacious and clean - Spacious room with fridge, TV and large double bed. Breakfast eggs on toast included. 1000 pesos deposit upon checking in.
- Rey (9/5): Superb - The pool is well-maintained. Cozy and quiet environment.
- Georgina (6/5): Pleasant - The B&B was OK, located close to the airport. OK for 1 night if you've a flight the next day. The room was bug with a kettle & fridge and the property had a nice pool area, bar & restaurant You can't take your own food or drink, cant do laundry! There are rules & signs warning of fines. We Felt like intruders rather than guests. The staff were stern and cold, they lacked in warmth & customer service skills. We didnt find the area very nice either, although you could get a tricycle to a decent shopping mall. Unsure if they could arrange tours as they were not offered even though I had emailed asking about the underground river? We booked 2 nights, but 1 night really is enough if you are flying from PP the next day. We have been travelling for over 3 months throughout SE Asia. Stayed in many different places and enjoyed them all, but did not feel welcome here sadly! We are in our 60's, hardly party animals, yet on check in was asked to pay for the room in cash, plus a 2,000 peso damage deposit! We explained that doing this would use up all our cash so she did reduced the deposit to 500! Again, we felt uncomfortable. There's a total lack of hospitality and trust. I guess they have their reasons!
- Cristine (8/5): Very good -
- Krishna (6/5): Pleasant - Near the airport, the ambiance is relaxing. Can't comment with the food as we did not have the chance to try it due to early flight Aircon cannot accommodate our group, as we exceed 1 pax but still it's hot. Of course for an extra charge for the excess. And lots of mosquitoes inside the room. I don't like the smell of the bedding.
- Mark (9/5): Value stay. Exactly what it says. - Great value small hotel. Would happily stsy again Aircon maybe more efficient
- Tamara (9/5): Good value for money - Clean place with a nice breakfast. There’s a pool and a garden well maintained. The owners are nice and have 2 adorable dogs. Relatively close to the airport and a mall where you can buy SIM card.
- Saturnino (10/5): Exceptional -
- Romalyn (10/5): Exceptional -
- Shayne (10/5): Exceptional - The place are clean, the breakfast was tasty..kuddos to the owner she was so kind & friendly.. we love the ambience especially the pool area.everthing you need are complete like personal ref , tables chairs etc. the room look classy none
- Jennifer (9/5): Superb - Place, location, warm accomodation None I
- Karol (9/5): Perfect place for relaxed last day in Palawan after way from El Nido and before next day departure - Clean spacious rooms, a decent-sized swimming pool, and a relaxed vibe. Perfect place for the last day in Palawan before the next day departure from PPS airport. Basic amenities in the room, perfectly working aircon and Wi-Fi. Big shopping mall not far away and within walking distance to the beach. For the price - big yes. Cash only. C`mon, we have 21st Century... Also, all prohibitions on every step like no food, no beverages from outside of the hotel or you will be fined etc - a bit shady. Really simple breakfast, avoid the sausage I would say, its... just dont take it.
- Jennifer (10/5): Highly recommended! - Friendly owner, great room like a hotel
- Heather (9/5): Comfortable place with good food and information. - The pool was clean and comfortable for my kids to play. It was nice to have good food available at the hotel. Everyone was so nice and helpful with our various questions and needs. It was a little away from the center of town but that was fine as we were doing day trips and had a short stay.
- Mariia (10/5): Exceptional -
- Tina (8/5): Fabalous stay highly recommended - We loved this hotel, planned to stay 4 nights, and ended up staying the whole week. Rooms are nice and big ( we had a ground floor with a private balcony ) Clean towels and bedding changed every other day Good air con Hot shower Breakfast was basic egg and toast, and 2 days we had an omelette, which was made by the owner, was delicious We rented their motorbike, which was 700 peso per day, The pool is beautiful and cleaned every day The surroundings are so peaceful and relaxing. There's a street food shop across the road she made us some delicious burgers and crepes The hotel is a little bit out of the area, but if ur aiming to be out and see the sites, it's ideal to come back to and relax The owner came down with a bottle of wine for us on our last night ... big thank you Fantastic Value for money x Nothing
- Arthur (10/5): Great stay in a calm neighborhood of Puerto Princesa - The owner is super friendly and helpful, the swimming pool is clean and the confort/price ratio of the room is a great deal. She helped me book a van to El Nido, and gave me a lot of advice on how to plan the rest of my trip
- Andy (2/5): Meeh.. 👎 - Cheap stay if you stay only a few nights Strange vibes.. Breakfast was from 7 to 9am So went at 8am, there is not a lot of options (well, only 1, that's what Ms Citadel prepares that morning) The other breakfast options are charged and if you like orangejuice, sadly that is NOT included with the free breakfast option through booking.com I was only allowed 1 coffee, and I wanted some of the fresh brewed pot that was nearly finished (1/3 of mug leftover). I asked her for some and she bluntly replied that she was not going to make any new pot and had to take instant coffee and powder milk.. wtf Ms Citadel had this fake friendliness (I will help you kind of attitude, but didn't feel sincere) There was no soap (only 2 mini sachets of shampoo) There was a waterheater, microwave and a sink but no dishes or cutlery. And when we asked for it they said it was too late to provide us with anything (only 8pm). The days we stayed the swimming pool was closed for maintenance and when we left it reopened (without mentioning this when we checked in) Also strange Christmas decorations in the room that were super dusty and seems like they had put once and never taken it down 😆 ANYWAYS, I wouldn't go back. Rather look out for something else. Where hosts truly want to help you!
- Corazon (9/5): Superb -
- Bluepawrsc (5/5): Could be a great hotel, but needs some improvement in service - There is nice pool, however at our arrival it was very dirty. They cleaned it after we pointed it out. From then on, it was pretty ok. The rooms are spacy and have a good layout, including a small kitchen and a fridge. In general, the staff seemed unmotivated when we arrived. The room was not cleaned properly and there were some issues about the payment. We were then told that they are understaffed. But that should not become the problem of the guest...
- Iza (10/5): Exceptional -
- Hemedr (9/5): One of the nicest hotels i stayed in the Philippines - The room was big, the pool was nice and cleaned everyday. The staff and owners were nice and helpful. The breakfast was good. Hard to think of something
- Roy (10/5): Exceptional - Fantastic place , Great owners, very friendly and helpful, I injured my back before I arrived, and the owner bought me a yoga matt ! The rooms were big clean , quiet ,with a quiet aircon. The bed was big and comfortable. The breakfast was good , They have the best burger I have had in the philippines! The swimming pool is great , has warm water , The shower has hot water and good pressure , The area is great close to town , but not noisy, Will definitely stay there again ! Pillows are a bit hard , but that's a personal opinion.
- Marianne (6/5): Pleasant -
- Tadej (6/5): It was ok, kind people except the brakfast. - They were kind and they organised us a driver for a trip and transport to the airport. The breakfast was included in the price and among all options we were mot able to choose the breakfast, they chose the one to be served for us. Also the size of a breakfast was pretty small.
- Juliet (8/5): It's just fine - Small but beautiful place. Staff are courteous Checking out Time is very strict
- Mary (10/5): accommodating staff - comfortable,quiet none
- Kristýna (8/5): Very good - nice room close to the airport, swimming pool was great! staff was very nice, it was possible to storage our bags for a while (after check out)
- Armie (10/5): nice stay - services none
- Kim (10/5): Staff and owner very nice and helpful. We will be back - The ambience is great, looking nice No instant coffee in the room, no kettle.
- Joylyn (10/5): Pleasant and comfortable - Property was really nice, clean and comfortable. Not as long as a drive to Underground river aswell which was good. Staff were really helpful with your daily needs 😁
- Calinawan (10/5): Exceptional - We enjoyed our stay po, super linis ng place, tahimik kht pglabas po road na, accommodqting staff, comfortable, ngtryk lng dn kmi pa airport, thank you! We plan on going bavck to puerto next yr and considering to stay here again. God bless po.
- Magnus (8/5): Very good - Perfectly friendly helpful staff Good value Good wifi Good breakfast Cheap beer Good food The projector screen showing music videos at night. Nice pool Would diversifi the food menu to be more local food. A bit off, but no problem with tri cycles passing by all the time.
- Stephanie (7/5): I’d come back for a clean and convenient stay close to the airport with a pool, but would eat breakfast elsewhere. Good - Clean, comfortable and accommodating. Our flight got in late and the pool was still open and staff even made us fries even though it was late. Road noise, broken shower head/knob, and breakfast was a little disappointing and sparse. One pancake, one fried egg, one sausage/hot dog, and instant coffee. No fruit :(
- Pierre-alexandre (5/5): Average - Comfortable room, nice dining area No flexibility to change the dates. We had to leave earlier than planned and we lost a night. Hard to communicate with the staff Expensive diner at the property. The deposit is very high so don’t forget to get it back before leaving.
- Jeroen (10/5): Exceptional -
- John (9/5): Superb - Friendly staff and nice rooms. Can wait out front and get a tricycle easy. We were last to be picked up and first off on tours so that is a bonus. Great pool.
- Finnon (10/5): Exceptional - The hosts were very welcoming and lovely. They helped us book transport to Port Barton. The room is nice with a good bathroom and good Aircon. The breakfast in the morning is also very good. Nothing
- Aveliza (5/5): Short stay - Quick customer service. Breakfast can be more generous.
- Huysdens (9/5): Superb -
- Stanley (9/5): Enjoyable stay wish they had the same hotel in El Nido - Clean large room with great swimming pool and garden setting. Breakfast facilities and attentive staff A bit of a distance out of main town
- Rose (10/5): two thumbs up! - beautiful pool and the whole staff were very welcoming and accommodating!
- Trevor (10/5): Exceptional - Tho owners here are very friendly and accommodating. This place is a little oasis, very colourful and relaxing, a lovely place to stay with large rooms.
- Rafael (8/5): Very good -
- Susanne (10/5): Exceptional - We ha a perfect stay!
- Craig (7/5): Good - Very nice hotel and pool area, clean and well maintained garden and building. Good price drink's food a little expensive for what you get. Pool not cleaned enough needed more chlorine water was quite smelly to 2 days after kids playing in pool all day. Breakfast was just 2 fried eggs on toast every day for 5 days disappeared. Not much nearby in the way of restaurants.
- Niño (9/5): Amazing B&B that is value for money - Citadel is managed by Del, the lovely owner who went out of her way to accommodate me and my family during our visit. The location is ideal, it is 5 min ride from Robinson's Puerto Princesa, it is also 5 min ride away from the nearest beach. The rooms are clean, the staff are amazing and very accommodating. We came to visit in March, the driest and hottest month of the Philippines, the pool was reasonably large and was quite warm and refreshing. Certainly there are things that can be improved but these are minor things that are more than made up for by the service and warmth of the owner and the staff. If you need anything that is reasonable, just ask them and they will try their best to accommodate you.
- Sarah (10/5): Exceptional - Loved the room (clean and large). Fridge included. AC was amazing. Breakfast was delicious. Staff were kind and helpful! Really enjoyed the stay.
- Moni (8/5): Friendly staff - love this place! - The owners are very nice as well as the personel. The rooms and were kept clean. Citadel is also near a road where you can easily get a tricycle. Love this place totally - definitely recommendable! The towels provided were rather small and the breakfast was rather pricey though. However, you can easily order food to their place.
- Cindy (8/5): Nice stay in that hotel, with kind staff and good equipments - The kindness of the staff The equipments : swimming pool, air conditionned, big screen with music
- Maria (6/5): Pleasant - the bed is really comfortable. the staff are really nice and try to help you in everything. the pool is really nice. it was clean. there was not hot water. the location is far from the center. i think for the price you pay it could be little bit better, hot water could be great!!
- Kimberley (9/5): Great place to stay, short or longterm - Rooms are spacious and clean Pool Owners and staff are friendly and helpfull Possibility to book tours, rent bike nothing
- Gerard (10/5): Exceptional -
- Lorraine (10/5): Exceptional - Perfect place to relax and enjoy with your friends. ♥️
- Cristian (10/5): Very nice stay, we’ll always remember the Citadel hotel and the Puerto Princesa city. - Very nice property, located close to the airport and to Robinson Mall, big room, very clean, good AC, fridge, electric kettle, big flat screen TV with own satellite antenna, very nice pool, good and tasty food. And last, but not least, HOT water, available at the shower. The lady owner and the staff were so kind and welcoming with us.
- Joelle (8/5): Very good -
- Lejskie (9/5): Superb -
- Anonymous (10/5): Exceptional -
- Anonymous (10/5): Exceptional -
- Johnny57 (8/5): A stay with pool that kids would enjoy. - Swimming pool Checkin experience: Our accommodation was prepaid by my credit card, but hotel did not inform me about it, so I got my refund (-taxes ) back at checkout. Watch out if you paid with credit card. Breakfast was less tasty than at other places.
- David (6/5): Nice but breakfast should be included - As an advertised Bed & Breakfast, I was disappointed that breakfast was an extra charge. For the price paid it should have been included. Nice clean pool and rooms kept clean. Staff very friendly and helpful. Wi-Fi was very slow. A bit far out of City Centre. Which meant 2 trike rides each way.analyn
- Henk (9/5): Superb -
- Ralp (10/5): Exceptional -
- hayleigh (10/5): Lovely stay - Great hotel not far from the airport. Rooms are really clean. Cool air con and fridge in room. Really nice pool and bar area, good wifi. The staff are so friendly and helpful, booking transport to El Nido and giving us tips for while we are there. Definitely recommended!
- Noreen (8/5): Good for big family - It was great for big family vacation. Breakfast was traditional but also good.
- Floyd (10/5): Perfect - This hotel is off the main drag and located in a quiet neighborhood. No worry, it’s close to Robinson Mall, but who needs it when the little restaurant here will rock your world. The bar? Pool, and nightly rock videos make this an amazing stay. Add fast laundry service, an amazing staff, and fast WiFi and you won’t want to leave.
- Jan (10/5): Nejlepší hotel - Jednoznačně nejlepší hotel (pátý na palawan co jsem navštívil). Veškeré služby na špičkové úrovni nemám co vytknout vše naprosto ok.
- Verified traveler (4/5): - Far away from the main part of the city. If you're staying a few days stay at a better place
- Camilla Aia (8/5): Hyggeligt sted, lækker pool og god service - Der var altid hjælp at hente i receptionen og ud af de fire ansatte var det kun en som snakkede dårligt engelsk. Vi forlængede med en nat og havde derfor tre nætter, hvilket var passende til at nå de seværdigheder der var i Puerto Princesa. Vi blev hentet i lufthavnen for 160 php og fik en masse nyttig information af vores chauffør, på den korte tur. Ved poolen er der storskærm og der spilles musik fra kl. 8 - 23 hver dag, så der lægges op til fest, men musikken er ikke overdøvende. Vi var på Citadel i low session og oplevede derfor ikke fest og larm.
- Verified traveler (8/5): - Vriendelijke eigenaren Kamers waren netjes Wel wat verder van het centrum
- annie (8/5): Stilte en rust even buiten de chaos - Ver v t centrum maar dat weegt niet op tegen de service en de rust
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